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Arabic version iso 9001 2008[1]
- 1. ( ) : ©
- 2. ( أ و ٨٠٠٢:١٠٠٩ ) PDF ﺕ أو اءة ه ا ا ز Adobeﻥ ﺱ ﺱ ﺕ ﺥ . آ )(PDF يه اا ه اا ت ﺥ لا ﺱ ا .و ﺕ و إدﺥ ل ا ا ﺥ زﺕ و و ﺕ .Adobeا ﻥ ا ﺡ قﺱ ﺱ ﺕ ﺥ ي ما ﺕ اف ا ا ص ه ا ا ن. أي ا ام ا دوب .Adobe آ أﻥ ﺕ ر Adobeه ا ز ا . ﺕ اﺥ ر أ وﺙ ا تا ا ه اا م ﺕ إ دا ا ا ء ﺱ ام ا ت ا ﺱ نآ نا آ ة وأو ا ءم PDF ا ان وإﺥ ره ﻥ ا ﺝ ا ﺕ ل ده ا ا و، ﺡ ﺡ وث أي ا أدﻥ . ا وا ا وﻥ أو ﺱ اء ا أو وﺱ ام ي ف إ دة ا ﻥ ج أو ا ﺱ ز ي ذ و د آ ا ق أدﻥ أو اﻥ ا و ا إ آ ﺕ ل وذ دون ا و أو و ا . ا و دو ا و ا وا ﺡ قا ٠٢ ي ٦٥-ﺱ اﺕ -١١٢١ ﺝ ﺹ وق ﺕ ن: ١١١٠٩٤٧٢٢١٤+ آ : ٧٤٩٠٩٤٧٢٢١٤+ وﻥ : copyright@Iso.org ا وﻥ : www.Iso.org ا ا ا ﺱ ﺕ ا ii ق ا © أ و ٨٠٠٢ -
- 3. ( أ و ٨٠٠٢:١٠٠٩ ) ــ ت ا ........................................................................................................................................................... v ........................................................................................................................................................ vi .................................................................................................................................................. vi ........................................................................................................................................ vi .......................................................................................................................... viii ١- ا ل ......................................................................................................................................................... ١ ١-١ م ........................................................................................................................................................... ١ ...................................................................................................................................................... ١ ١-٢ ا ٢ - ا ﺝ ا ﺱ .............................................................................................................................................. ١ ٣- ا رات وا ر ......................................................................................................................................... ١ ٤- ﻥ م إدارة ا دة ............................................................................................................................................ ٢ ............................................................................................................................................... ٢ ت ٤-١ ت ا ﺙ .......................................................................................................................................... ٢ ٤-٢ م .................................................................................................................................................. ٢ ٤-٢-١ ٤-٢-٢ د ا دة .......................................................................................................................................... ٣ ا ﺙ ﺉ ........................................................................................................................................ ٣ ٤-٢-٣ ت ...................................................................................................................................... ٤ ا ٤-٢-٤ و ا دارة............................................................................................................................................... ٤ ٥- ٥-١ ا ام ا دارة ............................................................................................................................................... ٤ ا ن ....................................................................................................................................... ٤ ٥-٢ ا آ ٥-٣ ﺱ ﺱ ا دة............................................................................................................................................... ٤ ..................................................................................................................................................... ٤ ٥-٤ ا ٥-٤-١ أه اف ا دة : ..................................................................................................................................... ٤ ﻥ م إدارة ا دة ........................................................................................................................ ٤ ٥-٤-٢ ﺕ ﺡ وا ﺕ ل ....................................................................................................................... ٥ و وا ٥-٥ ا ﺡ .............................................................................................................................. ٥ و وا ٥-٥-١ ا ا دارة ........................................................................................................................................ ٥ ٥-٥-٢ ٥-٥-٣ ا ﺕ ل ا اﺥ ................................................................................................................................... ٥ ٥-٦ اﺝ ا دارة ............................................................................................................................................ ٥ ٥-٦-١ م .................................................................................................................................................... ٥ ٥-٦-٢ ﺥ ت ا اﺝ .................................................................................................................................. ٥ ﺝ ت ا اﺝ ................................................................................................................................ ٦ ٥-٦-٣ ٦- إدارة ا ارد .................................................................................................................................................. ٦ ا ارد .............................................................................................................................................. ٦ ٦-١ ﺕ ............................................................................................................................................. ٦ ٦-٢ ا ارد ا ٦-٢-١ م : .................................................................................................................................................. ٦ ......................................................................................................................... ٦ ٦-٢-٢ ا ءة وا ر وا ................................................................................................................................................ ٦ ا ٦-٣ ا ................................................................................................................................................... ٧ ا ٦-٤ ................................................................................................................................................... ٧ ا ٧- ﺕ .................................................................................................................................... ٧ ا ٧-١ ا ن ........................................................................................................................... ٧ ت ذات ا ٧-٢ ا ........................................................................................................... ٧ ت ذات ا ا ٧-٢-١ ﺕ : ....................................................................................................... ٧ ت ذات ا ٧-٢-٢ اﺝ ا ن ................................................................................................................................... ٨ ٧-٢-٣ ا ﺕ ل ......................................................................................................................................... ٨ وا ٧-٣ ا ......................................................................................................................... ٨ وا ا ٧-٣-١ ﺕ ...................................................................................................................... ٨ وا ٧-٣-٢ ﺥ ت ا iii ق ا © أ و ٨٠٠٢ -
- 4. ( أ و ٨٠٠٢:١٠٠٩ ) ...................................................................................................................... ٩ وا ﺝتا ٧-٣-٣ ....................................................................................................................... ٩ وا ٧-٣-٤ اﺝ ا ..................................................................................................................... ٩ وا ا ٧-٣-٥ ا ............................................................................................................... ٩ وا ٧-٣-٦ إ ار ﺹ ﺡ ا ................................................................................................................ ٩ وا ﺕ ات ا ٧-٣-٧ ٧-٤ ا اء ..................................................................................................................................................... ٠١ ا اء...................................................................................................................................... ٠١ ٧-٤-١ ت ا اء.................................................................................................................................. ٠١ ٧-٤-٢ ى ..................................................................................................................... ٠١ ا ا ٧-٤-٣ ا .................................................................................................................................... ٠١ ٧-٥ ا ﻥ ج وﺕ ا ..................................................................................................................... ٠١ ا ﻥ ج وﺕ ا ٧-٥-١ .............................................................................................. ٠١ ت ﻥ ج وﺕ ا ٧-٥-٢ إ ار ﺹ ﺡ ا .................................................................................................................................. ١١ وا ٧-٥-٣ ا ا ن ....................................................................................................................................... ١١ ٧-٥-٤ ............................................................................................................................. ١١ ا ٧-٥-٥ ا ات ا ا وا س ........................................................................................................................ ١١ ٧-٦ ................................................................................................................................ ٢١ وا ٨- ا س وا ٨-١ م ......................................................................................................................................................... ٢١ ٨-٢ ا ا وا س ......................................................................................................................................... ٢١ ٨-٢-١ ر ء ا ن .................................................................................................................................... ٢١ ا اﺥ ................................................................................................................................... ٢١ ٨-٢-٢ ا ت.......................................................................................................................... ٣١ ٨-٢-٣ ا و س ا ............................................................................................................................. ٣١ ٨-٢-٤ ا و س ا ........................................................................................................................ ٣١ ا ا ٨-٣ ا ا ﻥ ت ............................................................................................................................................ ٤١ ٨-٤ ﺕ ................................................................................................................................................. ٤١ .................................................................................................................................. ٤١ ا ٨-٥-١ ا ................................................................................................................................. ٤١ ا ٨-٥-٢ ا ا ﺉ ...................................................................................................................................... ٤١ ٨-٥-٣ ا .................................................................................................................................................... ٦١ ) ( ....................................................................................................................................................... ١٢ .......................................................................................................................................... ٩٢ iv ق ا © أ و ٨٠٠٢ -
- 5. ( ) ٩٠٠١:٢٠٠٨ أ و . ( ) . . . .(ISO/IEC Directives ) % . . . ( ) (ISO : ) . : . v ق ا - ٢٠٠٨ © أ و
- 6. ( أ و ٨٠٠٢:١٠٠٩ ) : )( ) ( ( ) )( ( ) . ) ( . . . " " . . . . . ". " . : . . vi ق ا © أ و ٨٠٠٢ -
- 7. ( أ و ٨٠٠٢:١٠٠٩ ) . . ) ( ) ( ) ( , . . ) ( . " – – – " : : . : . : . : . : ﺥ ت ـ ج vii ق ا © أ و ٨٠٠٢ -
- 8. ( أ و ٨٠٠٢:١٠٠٩ ) ) (: . . . . . . : . : : )( . . / . . viii ق ا © أ و ٨٠٠٢ -
- 9. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا : . . : " " : )( . ) ( : . ) ( . . (. ) . – : / . ١ ق ا © أ و ٨٠٠٢ -
- 10. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا ". " " " . : ( .) . . . . – . . . : ) ( : . " " ) (: . ) (: . : . )( ) ( , . ( ) : ٢ ق ا © أ و ٨٠٠٢ -
- 11. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا . . . . – – " " : . . . : : . . . . : : (. ) . . . (. ) : . . . . . . . ٣ ق ا © أ و ٨٠٠٢ -
- 12. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا . . . : . . . . . (. ) : . . . . . : ( ) . . : . ( ) . ٤ ق ا © أ و ٨٠٠٢ -
- 13. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا . .: . . . . : . . . . (. ) : (. ) . . . . ٥ ق ا © أ و ٨٠٠٢ -
- 14. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا . . : . . . : . . : . : . . . . . (. ) : . (. ) ٦ ق ا © أ و ٨٠٠٢ -
- 15. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا (. ) . ) " " : (. – – . (. ) : . . . (. ) . ( ) : . . ( ) : : . . . . : : . : (. : ) ٧ ق ا © أ و ٨٠٠٢ -
- 16. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا : . . . (. ) . . : . : . . . . : . . . . . : . : ( ) ٨ ق ا © أ و ٨٠٠٢ -
- 17. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا . . . . . . . : . . . . . : (: ) . . . ( ) (. ) ( ) (. ) . ( ) . . (. ) . . (. ) . ٩ ق ا © أ و ٨٠٠٢ -
- 18. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا . . . (. ) . : . . . . . . . . : . . . . . . . ٠١ ق ا © أ و ٨٠٠٢ -
- 19. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا . : . . . (. ) . . . (. ) . : . . (. ) . : . . . . . : – (. ) . ١١ ق ا © أ و ٨٠٠٢ -
- 20. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا . . . . . . (. ) . . : . . . . . . . . : . ( ) . . ٢١ ق ا © أ و ٨٠٠٢ -
- 21. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا . . . . / (. ) ) . (. . ( ) : ". " : . (. ) (. ) / ( ) . . . : . . . . . (. ) ٣١ ق ا © أ و ٨٠٠٢ -
- 22. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا . . : (. ) , , (. ) , , (. , , ) , (. ) . . . : (. ) . . . (. ) . . . ٤١ ق ا © أ و ٨٠٠٢ -
- 23. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا . . . (. ) . ٥١ ق ا © أ و ٨٠٠٢ -
- 24. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا ( ) : : : : ( ) : : ( ) ) ( ) ( ( ) ( ) ( ) ( ) ( ) ( ) ( ) ٦١ ق ا © أ و ٨٠٠٢ -
- 25. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا : : ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ٧١ ق ا © أ و ٨٠٠٢ -
- 26. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا : : ( ) ٨١ ق ا © أ و ٨٠٠٢ -
- 27. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا : : ( ) : : ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ٩١ ق ا © أ و ٨٠٠٢ -
- 28. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا : : ( ) ( ) ( ) ( ) ٠٢ ق ا © أ و ٨٠٠٢ -
- 29. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا ) ( ( ) ا و ٠٠٠٢:١٠٠٩ و ا و ٨٠٠٢:١٠٠٩ ات ا ا و ٠٠٠٢:١٠٠٩ و ا و ٨٠٠٢:١٠٠٩ ات ا د حا ول )ب- ١( )( / / : )( / : + ) ( ( ) ) .(ISO/IEC Directives ( ) ( ) + ( ) . ( ) ( ) ( ) ) ( . ) ( ( : ) . : : . : : ) (ISO : : ) ( ". " . ) ( )( ) ( ) ( . ) ( , . ١٢ ق ا © أ و ٨٠٠٢ -
- 30. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا : )( ) ( ( ) )( ) ( ) ( . ) ( , . + ) ( , . . ) ( , ". " + ) ( , + ) ( , . . . . . + ) ( , / . ٢٢ ق ا © أ و ٨٠٠٢ -
- 31. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا : )( . . : : )( )( , . ) ( ) ( . : . " " : : )( . ) ( : ) ( . ) ( , ) ( . + ) ( . . . (. ) – : / + . + ) ( . ( ) . ٣٢ ق ا © أ و ٨٠٠٢ -
- 32. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا ==< ==< " " ": " ": " / . )( + )( , (. .) . – ( ) , + ) ( , . . . : + ) ( , : . " " ) (: ) ( , ( ) () . ) (: . : . , . ( ) ( ) ( ) , , )( + )( , , . ( ) ( ) , , (. ) " " : ) ( , , . . . ) ( ) ( , , . + ) ( , , . ٤٢ ق ا © أ و ٨٠٠٢ -
- 33. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا . . . ) ( , , . + ) ( , , . : ( ) . + , , + )( , , . ) ( . . ) ) ( , (. " " : , ) ( ) ( – – + ) ( , . ) ( , . + ) ( , , . )( . : : ( ) . : , , ( ) . . + ) ( , , . + ) ( , , . ٥٢ ق ا © أ و ٨٠٠٢ -
- 34. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا ) ( , , : , , . ( ) ) ( , , . ) ( . . . (. ) . + )( , , . ) ( , , + ) ( , , . . ) ( , , . + ) ( , , ( ) + ) ( , , ) ( (. ) : . + ) ( , , . . . . + , + ) ( , ( ) )( , . .) ( . + ) ( , . ( ) ( ) : + , . : ٦٢ ق ا © أ و ٨٠٠٢ -
- 35. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا . . + )( , , , ( ) . ) ( , , . / ) ( , , ( ) . ) ( , , ) ( + (. ) ) (. ) ( , , ) ( ) ( . ) : + , , . ( ) ( , , ) ( " " : , , ( ) . ) ( , , (. ) . . + ) ( ٧٢ ق ا © أ و ٨٠٠٢ -
- 36. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا / ( ) ( ) . + ) ( , ) ( . . ) ( , : , )( . ) ( ) ( (. ) ) ( ) ( . (. ) ) ( )( . , , (. () ) + ) ( , ) ( , , ( , , ) , ( ) )( + ) ( , , ٨٢ ق ا © أ و ٨٠٠٢ -
- 37. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا . . . ) ( , , . ( ) , , : : + )( : : + ) ( ) + ( . ٩٢ ق ا © أ و ٨٠٠٢ -
- 38. ( أ و ١٠٠٩: ٨٠٠٢ ) ا و ا ا ا – : ___ ) ( . – – : ) ( . – – : ) ( – – : ) ( . – : ) ( – : ) ( – : ) ( – : ) ( . : ( /) ) ( – : ( ) – : ( ) : : ( ) ( ) . : ( ) : ( ) : ( ) . : – : ( ) : ( ) : – : / ( ) ( ) – ( ) / – ( ) ( ) ) ( http://www.iso.org ا و ٠٠٠٢:٤٠٠٩( ه ) اﺝ ﻥ ١ﺱ وﻥ .http://www.iso.org ا ا ل ٢ﺕ ا وﻥ .http://www.iso.org ٣ﺕ ا ا ا ل ا و ٨٠٠٢:١٠٠٩ و ازﺕ ٤ﺱ ﺕ وه اﻥ ء ا ﺝ ت ﺕ ذ و إدارة ا ﻥ ات ا و ا ي مﺕ ٥ اﺹ ار و )(sales@iso.org ا ﻥ ا آ ﺡ ٠٣ ق ا © أ و ٨٠٠٢ -
- 39. ( ) ٢٠٠٨ :٩٠٠١ أ و ا و ا ا ا http://www.tc .org http://www.iso.org/tc /sc http://www.iso.org/tc /ISO AuditingPracticesGroup ٣١ ق ا - ٢٠٠٨ © أ و
- 40. ٢٠٠٨ :٩٠٠١ و أ ا و ا ا ا ( ) ICS ٠٣ ١٢٠ ١٠ Price based on ٢٣ pages ق ا - ٢٠٠٨ © أ و