In simple and uncomplicated policy wordings, the customer information sheet provide all policy details. Information regarding Optima Senior coverage is explained in uncomplictade language by Apollo Munich. It help the policyholder to get familiar with what he/ she is covered for, the benefits offered by the plan, exclusions, renewal benefits, information about renewal benefits, renewal conditions and the claim procedure. Conditions related to cashless access must also be studied in detail. With no hidden clause, it provide genuine information to make the process transparent and simple for the individual. As per the policy variant the benefits offered will differ, thus it require a close study.
The information must be read in accordance to the policy document and policy brochures to obtain a clear idea about the related terms and conditions.
In simple and uncomplicated policy wordings, the customer information sheet of Optima Restore provide all policy details. It help the policy buyer or the policyholder to get familiar with what he/ she is covered for, the benefits offered by the plan, exclusions, renewal benefits, information about renewal benefits, renewal conditions and the claim procedure. Conditions related to cashless access must also be studied in detail. With no hidden clause Apollo Munich help you understand the policy coverage with genuine information to make the process transparent and simple for the customers. As per the policy variant the benefits offered will differ, thus it require a close study.
The information must be read in accordance to the policy document and policy brochures to obtain a clear idea about the related terms and conditions.
In simple and uncomplicated policy wordings, this link provide all policy details about Optima Plus. It help policy buyers to get familiar with what he/ she is covered for, the benefits offered by the plan, exclusions, renewal benefits, claim procedure and other related terms of the policy. To help people understand all crucial features easily, Apollo Munich website provide link for policy wording form. The link will familiarize you with information about waiting period, schedule of benefits and similar other features that must be read well before making payment.
However, the information must be read in accordance to the policy document and policy brochures to obtain a clear idea about the related terms and conditions.
Avn 67 c airline finance lease contract endorsementRidwan Ichsan
This document is an endorsement to an aircraft insurance policy to include additional parties. It provides that in the event of a total loss settlement, payment will be made to the contract parties. It also includes the contract parties as additional insureds under the policy and stipulates that their coverage cannot be invalidated by acts of other parties. The endorsement defines key terms used such as the equipment covered, effective date, and contract parties included.
The document summarizes the key details of AEGON Religare iTerm Plan, a term life insurance plan. The plan provides life insurance protection for a term of 5 to 57 years. Premiums can be paid either as a single premium or annually. Minimum sum assured is Rs. 10 lakhs with no upper limit. Various optional riders are also available. The plan pays the sum assured to nominees in case of death of the insured. It also provides an early payout of 25% of the sum assured if the insured is diagnosed with a terminal illness. The plan does not acquire any maturity or surrender value.
The document discusses insurance policies and cover notes. It explains that an insurance contract is formed through a complete offer and acceptance, with the policy containing the terms of the agreement. A policy is considered delivered and accepted once delivery is valid. Acceptance can also be concluded through receiving premium payment or the insurer's conduct. A cover note is a separate, independent contract from the insurance policy that determines parties' rights and duties during its validity period, which can end through acceptance, expiration, or rejection notification.
1) The Consumer Protection Act, 1986 was enacted to provide better protection of consumer interests in India. It applies to the whole country except Jammu and Kashmir.
2) The Act establishes Consumer Dispute Redressal forums at the district, state, and national levels to hear complaints from consumers regarding defective goods or deficient services.
3) A consumer is defined as any person who buys goods or avails services for personal use and not for resale. The Act provides consumers various rights such as safety, information, choice, and redressal.
1) Condominium associations are required by Florida law to purchase property insurance to cover the building and common elements.
2) This insurance must cover replacement costs and losses must be determined by independent appraisal every 3 years.
3) The insurance also covers alterations, limited common elements, and losses are subject to deductibles within industry standards.
The document discusses landlord and tenant obligations regarding bed bug infestations under Ohio law and other housing codes. It outlines that landlords are responsible for treating infestations in common areas and exterior property, while tenants are responsible for treatment within the unit they occupy. However, if an infestation spreads due to improper construction, both parties may share responsibility. The challenges for both landlords and tenants in dealing with bed bugs are also reviewed.
In simple and uncomplicated policy wordings, the customer information sheet of Optima Restore provide all policy details. It help the policy buyer or the policyholder to get familiar with what he/ she is covered for, the benefits offered by the plan, exclusions, renewal benefits, information about renewal benefits, renewal conditions and the claim procedure. Conditions related to cashless access must also be studied in detail. With no hidden clause Apollo Munich help you understand the policy coverage with genuine information to make the process transparent and simple for the customers. As per the policy variant the benefits offered will differ, thus it require a close study.
The information must be read in accordance to the policy document and policy brochures to obtain a clear idea about the related terms and conditions.
In simple and uncomplicated policy wordings, this link provide all policy details about Optima Plus. It help policy buyers to get familiar with what he/ she is covered for, the benefits offered by the plan, exclusions, renewal benefits, claim procedure and other related terms of the policy. To help people understand all crucial features easily, Apollo Munich website provide link for policy wording form. The link will familiarize you with information about waiting period, schedule of benefits and similar other features that must be read well before making payment.
However, the information must be read in accordance to the policy document and policy brochures to obtain a clear idea about the related terms and conditions.
Avn 67 c airline finance lease contract endorsementRidwan Ichsan
This document is an endorsement to an aircraft insurance policy to include additional parties. It provides that in the event of a total loss settlement, payment will be made to the contract parties. It also includes the contract parties as additional insureds under the policy and stipulates that their coverage cannot be invalidated by acts of other parties. The endorsement defines key terms used such as the equipment covered, effective date, and contract parties included.
The document summarizes the key details of AEGON Religare iTerm Plan, a term life insurance plan. The plan provides life insurance protection for a term of 5 to 57 years. Premiums can be paid either as a single premium or annually. Minimum sum assured is Rs. 10 lakhs with no upper limit. Various optional riders are also available. The plan pays the sum assured to nominees in case of death of the insured. It also provides an early payout of 25% of the sum assured if the insured is diagnosed with a terminal illness. The plan does not acquire any maturity or surrender value.
The document discusses insurance policies and cover notes. It explains that an insurance contract is formed through a complete offer and acceptance, with the policy containing the terms of the agreement. A policy is considered delivered and accepted once delivery is valid. Acceptance can also be concluded through receiving premium payment or the insurer's conduct. A cover note is a separate, independent contract from the insurance policy that determines parties' rights and duties during its validity period, which can end through acceptance, expiration, or rejection notification.
1) The Consumer Protection Act, 1986 was enacted to provide better protection of consumer interests in India. It applies to the whole country except Jammu and Kashmir.
2) The Act establishes Consumer Dispute Redressal forums at the district, state, and national levels to hear complaints from consumers regarding defective goods or deficient services.
3) A consumer is defined as any person who buys goods or avails services for personal use and not for resale. The Act provides consumers various rights such as safety, information, choice, and redressal.
1) Condominium associations are required by Florida law to purchase property insurance to cover the building and common elements.
2) This insurance must cover replacement costs and losses must be determined by independent appraisal every 3 years.
3) The insurance also covers alterations, limited common elements, and losses are subject to deductibles within industry standards.
The document discusses landlord and tenant obligations regarding bed bug infestations under Ohio law and other housing codes. It outlines that landlords are responsible for treating infestations in common areas and exterior property, while tenants are responsible for treatment within the unit they occupy. However, if an infestation spreads due to improper construction, both parties may share responsibility. The challenges for both landlords and tenants in dealing with bed bugs are also reviewed.
In simple and uncomplicated policy wordings, the customer information sheet of Maxima provide all policy details. It help the policy buyer or the policyholder to get familiar with what he/ she is covered for, the benefits offered by the plan, exclusions, renewal benefits, information about renewal benefits, renewal conditions and the claim procedure. Conditions related to cashless access must also be studied in detail. With no hidden clause Apollo Munich help you understand the policy coverage with genuine information to make the process transparent and simple for the customers. As per the policy variant the benefits offered will differ, thus it require a close study.
The information must be read in accordance to the policy document and policy brochures to obtain a clear idea about the related terms and conditions.
More Health Insurance Policy Wording by Reliance Health Insurance. MORE as a product primarily aims in making make health insurance Easy-to-choose, Easy-to-buy and Easy-to-use.
Buy here: https://www.reliancehealthinsurance.com/buy-health-insurance-plans-online.html
Discover the comprehensive coverage and key features of ManipalCigna ProHealth Select. From basic to value-added and optional covers, ensure your health needs are met effectively.
The Loan Repayment Protection Plan (LRP2) provides insurance protection that guarantees payment of approved agricultural loans upon the death or total permanent disability of insured borrowers. It covers loans up to PHP500,000 with premium rates from 0.375% to 1.5% depending on loan term. Benefits pay the full loan amount upon death or disability. Claim documents must be filed within 90 days and will be settled within 30 days of receipt. Excluded risks include war, suicide, driving under influence, and illegal acts.
Bajaj Allianz's Health Guard is designed to suit all your health care needs. It takes care of the medical
treatment expenses incurred during hospitalization resulting from serious illness or accident.
Bajaj Allianz Extra Care Plus is a unique health insurance plan that allows you to extend your existing health insurance cover, in case you exhaust the limit of your regular health insurance policy
This Insurance Policy provides a comprehensive protection and is specifically designed to guard you and your family against the trauma you face for repayment of your loan in the event of unfortunate incidences.
Star Comprehensive Insurance Policy. No cap on room rent and treatment cost. Covers medical expenses incurred on Bariatric surgical procedures and its complications. Air ambulance assistance, Second medical opinion are covered. Cost of health check up for every block of 3 claim free years. Cover for maternity
Critical illness policy covers 20 critical illnesses, lump sum payment on survival of over 30 days and renewal discount of 5% for every claim free year, No medical checkup required upto 45 years of age. This Policy provides for comprehensive coverage in case the Insured Person is diagnosed with any of the covered critical illnesses.
Kotak Secure Shield is a Benefit Product designed keeping this in mind to shield you & your family
against such adversities and provide a financial cushion.
This document provides information on various aspects of a health insurance policy such as the moratorium period, claim procedure, disclosure of information, cancellation terms, possibility of revision of terms, premium payment options, free look period, revision of sum insured, withdrawal of policy, details about the insurance company and policy benefits, tax benefits, prohibition of rebates, and cancellation terms for different policy durations.
This document summarizes the key sections and features of the MEDI PREMIER health insurance policy. It discusses two main coverage sections: Section I provides regular hospitalization benefits, while Section II provides a lump sum payment for major illnesses like cancer, stroke, and renal failure. Eligible ages are 26-75 years. The policy covers hospital expenses, pre/post-hospitalization costs, and daycare treatments. It has minimum and maximum sum insured limits and provides cashless claims processing at network hospitals. Common exclusions include pre-existing diseases and some procedures in the first few policy years.
This document summarizes the key sections and features of the MEDI PREMIER health insurance policy. It discusses two main coverage sections: Section I provides regular hospitalization benefits, while Section II provides a lump sum payment for major illnesses like cancer, stroke, and renal failure. Eligible ages are 26-75 years. The policy covers hospital expenses, pre/post-hospitalization costs, and daycare treatments. It has minimum and maximum sum insured limits and provides cashless claims processing at network hospitals. Common exclusions include pre-existing diseases and some procedures in the first few policy years.
Arogya Sanjeevani Policy From Future GeneraliColinGenerali
Arogya Sanjeevani Policy, Future Generali India insurance company limited is an affordable health insurance policy that covers the entire family. Secure your family with affordable health insurance policies.
This document outlines the terms and conditions of a life insurance policy that provides funeral services instead of cash payments upon the death of insured individuals. Key details include:
- The policy covers up to 12 lives with minimum and maximum entry ages depending on the relationship to the primary insured.
- There are 8 packages that determine the value of funeral services provided, ranging from GHS10,000 to GHS100,000.
- Core services like funeral arranging and mortuary services make up at least 70% of the package value.
- A claims process is described along with exclusions like suicide within 2 years and high risk activities.
This document provides information on health insurance plans from Easy Health insurance. It discusses:
1) The current growth rate of the healthcare industry in India and estimated future size.
2) Types of individual and family floater health insurance plans available, eligibility criteria, and sum insured options.
3) Key benefits covered by Easy Health plans including hospitalization expenses, pre/post hospitalization, day care procedures, domiciliary treatment, and more.
4) Details on the restore benefit feature which reinstates the sum insured if exhausted during a policy year.
5) Advantages of Easy Health plans compared to traditional plans, including expanded coverage for illnesses from the restored sum insured.
This document is an insurance proposal form for an OptimaRestore health insurance plan. It requests information from the applicant such as personal details, plan details, details of individuals to be insured, nominee details, existing insurance policies, medical history, lifestyle details, and payment details. The document outlines general exclusions of the policy such as a 30-day waiting period for pre-existing diseases and exclusions for war-related events, criminal acts, suicide, and hazardous activities.
Pre- Authorization form is to be filled in case of hospitalization. It is basically a declaration by the patient to make claim for the expenses incurred during the hospitalization. While seeking health insurance coverage under Optima Restore, the Pre- Authorization form must be filled to avail the policy support. Through this Apollo Munich seek information about the patient or the insured person like name of the patient, contact details, age, policy number and card ID number, name of the hospital, nature of illness and other related details. All columns must be closely examined to provide genuine information to the insurer. The form must be duly filled and then must be attached with all the necessary documents absence of which can lead to complication.
More Related Content
Similar to Apollo Munich Optima Senior Policy Wording
In simple and uncomplicated policy wordings, the customer information sheet of Maxima provide all policy details. It help the policy buyer or the policyholder to get familiar with what he/ she is covered for, the benefits offered by the plan, exclusions, renewal benefits, information about renewal benefits, renewal conditions and the claim procedure. Conditions related to cashless access must also be studied in detail. With no hidden clause Apollo Munich help you understand the policy coverage with genuine information to make the process transparent and simple for the customers. As per the policy variant the benefits offered will differ, thus it require a close study.
The information must be read in accordance to the policy document and policy brochures to obtain a clear idea about the related terms and conditions.
More Health Insurance Policy Wording by Reliance Health Insurance. MORE as a product primarily aims in making make health insurance Easy-to-choose, Easy-to-buy and Easy-to-use.
Buy here: https://www.reliancehealthinsurance.com/buy-health-insurance-plans-online.html
Discover the comprehensive coverage and key features of ManipalCigna ProHealth Select. From basic to value-added and optional covers, ensure your health needs are met effectively.
The Loan Repayment Protection Plan (LRP2) provides insurance protection that guarantees payment of approved agricultural loans upon the death or total permanent disability of insured borrowers. It covers loans up to PHP500,000 with premium rates from 0.375% to 1.5% depending on loan term. Benefits pay the full loan amount upon death or disability. Claim documents must be filed within 90 days and will be settled within 30 days of receipt. Excluded risks include war, suicide, driving under influence, and illegal acts.
Bajaj Allianz's Health Guard is designed to suit all your health care needs. It takes care of the medical
treatment expenses incurred during hospitalization resulting from serious illness or accident.
Bajaj Allianz Extra Care Plus is a unique health insurance plan that allows you to extend your existing health insurance cover, in case you exhaust the limit of your regular health insurance policy
This Insurance Policy provides a comprehensive protection and is specifically designed to guard you and your family against the trauma you face for repayment of your loan in the event of unfortunate incidences.
Star Comprehensive Insurance Policy. No cap on room rent and treatment cost. Covers medical expenses incurred on Bariatric surgical procedures and its complications. Air ambulance assistance, Second medical opinion are covered. Cost of health check up for every block of 3 claim free years. Cover for maternity
Critical illness policy covers 20 critical illnesses, lump sum payment on survival of over 30 days and renewal discount of 5% for every claim free year, No medical checkup required upto 45 years of age. This Policy provides for comprehensive coverage in case the Insured Person is diagnosed with any of the covered critical illnesses.
Kotak Secure Shield is a Benefit Product designed keeping this in mind to shield you & your family
against such adversities and provide a financial cushion.
This document provides information on various aspects of a health insurance policy such as the moratorium period, claim procedure, disclosure of information, cancellation terms, possibility of revision of terms, premium payment options, free look period, revision of sum insured, withdrawal of policy, details about the insurance company and policy benefits, tax benefits, prohibition of rebates, and cancellation terms for different policy durations.
This document summarizes the key sections and features of the MEDI PREMIER health insurance policy. It discusses two main coverage sections: Section I provides regular hospitalization benefits, while Section II provides a lump sum payment for major illnesses like cancer, stroke, and renal failure. Eligible ages are 26-75 years. The policy covers hospital expenses, pre/post-hospitalization costs, and daycare treatments. It has minimum and maximum sum insured limits and provides cashless claims processing at network hospitals. Common exclusions include pre-existing diseases and some procedures in the first few policy years.
This document summarizes the key sections and features of the MEDI PREMIER health insurance policy. It discusses two main coverage sections: Section I provides regular hospitalization benefits, while Section II provides a lump sum payment for major illnesses like cancer, stroke, and renal failure. Eligible ages are 26-75 years. The policy covers hospital expenses, pre/post-hospitalization costs, and daycare treatments. It has minimum and maximum sum insured limits and provides cashless claims processing at network hospitals. Common exclusions include pre-existing diseases and some procedures in the first few policy years.
Arogya Sanjeevani Policy From Future GeneraliColinGenerali
Arogya Sanjeevani Policy, Future Generali India insurance company limited is an affordable health insurance policy that covers the entire family. Secure your family with affordable health insurance policies.
This document outlines the terms and conditions of a life insurance policy that provides funeral services instead of cash payments upon the death of insured individuals. Key details include:
- The policy covers up to 12 lives with minimum and maximum entry ages depending on the relationship to the primary insured.
- There are 8 packages that determine the value of funeral services provided, ranging from GHS10,000 to GHS100,000.
- Core services like funeral arranging and mortuary services make up at least 70% of the package value.
- A claims process is described along with exclusions like suicide within 2 years and high risk activities.
This document provides information on health insurance plans from Easy Health insurance. It discusses:
1) The current growth rate of the healthcare industry in India and estimated future size.
2) Types of individual and family floater health insurance plans available, eligibility criteria, and sum insured options.
3) Key benefits covered by Easy Health plans including hospitalization expenses, pre/post hospitalization, day care procedures, domiciliary treatment, and more.
4) Details on the restore benefit feature which reinstates the sum insured if exhausted during a policy year.
5) Advantages of Easy Health plans compared to traditional plans, including expanded coverage for illnesses from the restored sum insured.
This document is an insurance proposal form for an OptimaRestore health insurance plan. It requests information from the applicant such as personal details, plan details, details of individuals to be insured, nominee details, existing insurance policies, medical history, lifestyle details, and payment details. The document outlines general exclusions of the policy such as a 30-day waiting period for pre-existing diseases and exclusions for war-related events, criminal acts, suicide, and hazardous activities.
Pre- Authorization form is to be filled in case of hospitalization. It is basically a declaration by the patient to make claim for the expenses incurred during the hospitalization. While seeking health insurance coverage under Optima Restore, the Pre- Authorization form must be filled to avail the policy support. Through this Apollo Munich seek information about the patient or the insured person like name of the patient, contact details, age, policy number and card ID number, name of the hospital, nature of illness and other related details. All columns must be closely examined to provide genuine information to the insurer. The form must be duly filled and then must be attached with all the necessary documents absence of which can lead to complication.
To assist insured people with uncomplicated health insurance services, Apollo Munich explains claim procedure in simple language and clear guidelines. Giving all information about the procedure for reimbursement for medical expenses, procedure to avail cashless facility and intimation details. Optima Restore offers unique coverage through easy to follow claim procedure. It is advised to be clear about the process of claim as it will affect the kind of services received. Optima Restore claim procedure form gives access to information about the steps to be followed.
To enjoy hassle free and uncomplicated claim process, it is advised to keep copies of documents submitted to the Third Party Administrator and also don’t forget to quote your policy number or member ID.
Claim intimation form seek information from the insured individual about self, illness he/ she is suffering from and kind of treatment against which the claim is filed. Apollo Munich explains the procedure to be followed while filing claim under Optima Restore coverage. The form is to be filled to intimate the insurer about the treatment to be availed and the related expenditure. It includes information about the policy holder, the diagnosis to be done, expected treatment expenses, address, date of birth and contact details. The claim settlement will depend on the information and documents provided by the insured. Also, the claimant must submit the claim intimation form as soon as possible, in order to allow the insurance company to work over it.
Complete submission of the required documents is extremely important. It will affect the kind of coverage offered by the insurer.
Optima Restore claim form seek information like policy number, contact details, name of the insured and details regarding the illness for which the claim is to be filed. However, the insured need to be sure of the information provided. In case of any dishonest information provided, the benefits will be forfeited making the policy void. With a ready link to Claim Form at Apollo Munich website, all customers can move ahead with the procedure. Proper reading of form is important before beginning to fill the form.
Take a look at the check list of enclosures to be submitted with the claim form.
Optima Restore is the recently launched Unbelievable plan by Apollo Munich. The product is available in affordable sum insured options ranging from 3 lakhs to 15 lakhs. It is available for individual as well as family coverage. Optima Restore comes equipped with unique healthcare benefits like Restore benefit- that automatically reinstates entire sum insured if exhausted in the policy year and Multiplier benefit- that offers 50% no claim bonus going maximum up to 100%. Besides the basic coverage features, the policy weaves along another list of unique healthcare benefits. With no sub-limit, lifelong renewal and tax benefit, Optima Restore entitle the insured to family discount of 10% and an additional discount of 7.5% as per the policy terms.
Enjoy unique health insurance coverage with first of its kind plan- Optima Restore.
While undergoing any planned treatment the insured can inform his/ her respective insurer in advance. Like other plans of Apollo Munich, Optima Senior is also available with this provision. The insured can fill the claim intimation form and claim the coverage for better facilities. This form will seek information about self, the illness that the person is suffering from and the treatment against which the claim is filed. This will intimate the insurance company well in advance about the treatment insured will be going for thereby providing him/ her the right support.
The insured need to provide information about the diagnosis to be done, expected treatment expenses, address, date of birth and contact details. The claim settlement will depend on the information and documents provided by the insured. Also, the claimant must submit the claim intimation form as soon as possible, in order to allow the insurance company work over it. Complete submission of the required documents is extremely important.
Claim form for Optima Senior is easily available on the website of Apollo Munich. With this provision, the process has been uncomplicated.
The policyholder need to provide basic information like policy number, contact details, name of the insured and details regarding the illness for which the claim is to be filed. However, the insured need to be sure of the information provided. In case of any dishonest information provided, the benefits will be forfeited making the policy void. With a ready link to Claim Form, all customers can move ahead with the procedure. Proper reading of form is important before beginning to fill the form.
Proposal form is meant to seek accurate information about the proposer and his/ her life. Proposal form for Optima Senior is easily accessible through the website of Apollo Munich. It requires the details like name, address, plan details, nominee details and about the life of the proposer. The form is to be filled by the proposer and the information provided should be authentic.
Information about any pre- existing illness if any and the lifestyle of the individual is to be provided by the policyholder. Along with the proposal form, the proposer need to attach certain crucial documents like ID proof, residence proof, age proof, renewal notice with claim details and photocopies of other documents like previous policies and endorsements. The form is to be duly filled and attached with all necessary documents (information regarding documents to be attached is clearly mentioned in the form).
Optima Senior is a plan exclusively designed for senior citizens by Apollo Munich Health Insurance. This wonderful plan is power packed with amazing benefits to guarantee best healthcare to people of age 61 years or above. With no additional loading, the plan ensures best coverage during retirement years. Optima Senior is available in cover options of 2 lakhs, 3 lakhs and 5 lakhs. It is possible to acquire lifelong coverage under this plan along with an access to e-opinion for listed critical illnesses. With an option of higher sum insured one can enjoy several benefits with comprehensive coverage.
Tax Benefit and discount offer makes the plan affordable for all income groups.
This document provides the prospectus for the OptimaSENIOR health insurance plan. It outlines the plan's suitability, schedule of benefits, salient features and benefits, exclusions, and waiting periods. Key details include:
- The plan covers medical expenses for inpatient treatment, pre-hospitalization, post-hospitalization care, day care procedures, and more.
- It has benefits like e-opinion and ambulance coverage up to specified limits.
- Several medical conditions and treatments have waiting periods of up to 36 months.
- Exclusions include cosmetic treatments, substance abuse, experimental treatments, and pre-existing conditions (among others).
- The basic sum insured ranges from Rs. 200,000
Claim intimation form seek information from the insured individual about self, illness he/ she is suffering from and kind of treatment against which the claim is filed. Apollo Munich explains the procedure to be followed while filing the claim. The form is to be filled to intimate the insurer about the treatment to be availed and the related expenditure. It includes information about the policyholder, the diagnosis to be done, expected treatment expenses, address, date of birth and contact details. The claim settlement will depend on the information and documents provided by the insured. Also, the claimant must submit the claim intimation form as soon as possible, in order to allow the insurance company work over it.
Complete submission of the required documents is extremely important. It will affect the kind of coverage offered by the insurer.
At times the policyholder need to get some changes in the details provided while buying the policy. Also the person might want to change the plan. To allow people do that, Apollo Munich provides the respective link on its website. The insured need to fill the Change Request Form in order to avail the provision. The individual need to provide the detail about the change. He/ she can opt from the categories of change in the plan, change in address, change in sum insured, member addition/ deletion and others. Thereafter, the form will seek further related information and details so as to exercise the required change. Along with these details, the individual need to provide name of witness, address and contact details.
Proposal form is meant to seek accurate information about the proposer and his/ her life. Apollo Munich website gives you ready access to the proposal form of Optima Plus- a unique top-up plan for people. The form is to be filled in by the proposer. The buyer needs to provide details like name, address, plan details, nominee details, occupation and income details and other medical and lifestyle information. Here, the insured need to make sure that information provided is genuine. It is important to claim all the committed benefits by the insurance company. With policy declaration and warranty information, it demystifies the understanding with clear details.
Along with the proposal form, the proposer need to attach certain crucial documents like ID proof, residence proof, age proof and income proof. Read all the related instructions about the documents to be attached.
Pre- Authorization form is to be filled in case of hospitalization. It is basically a declaration by the patient to make claim for the expenses incurred during the hospitalization. While seeking health insurance coverage under Optima Plus, the Pre- Authorization form must be filled to avail the policy support. Through this Apollo Munich seek information about the patient or the insured person like name of the patient, contact details, age, policy number and card ID number, name of the hospital, nature of illness and other related details. All columns must be closely examined to provide genuine information to the insurer. The form must be duly filled and attached with all the necessary documents absence of which can lead to complication.
To assist insured people with uncomplicated health insurance services, claim procedure is explained in simple language by Apollo Munich. Giving all information about the procedure for reimbursement, this document help you get familiar with all the related terms and conditions. Obtain all claim procedure information about Optima Plus through link available on website. It explains the procedure to be followed in different circumstances. With the help of the information displayed, you can obtain information about the precautions to be exercised in terms of policy document for future references and claim purposes.
To enjoy hassle free and uncomplicated claim process, it is advised to keep copies of documents submitted to the Third Party Administrator and also don’t forget to quote your policy number or member ID.
Claim intimation form seek information from the insured individual about self, illness he/ she is suffering from and kind of treatment against which the claim is filed. Apollo Munich explains the procedure to be followed while filing claim under Optima Plus coverage. The form is to be filled to intimate the insurer about the treatment to be availed and the related expenditure. It includes information about the policyholder, the diagnosis to be done, expected treatment expenses, address, date of birth and contact details. The claim settlement will depend on the information and documents provided by the insured. Also, the claimant must submit the claim intimation form as soon as possible, in order to allow the insurance company work over it.
Complete submission of the required documents is extremely important. It will affect the kind of coverage offered by the insurer.
You can acquire the claim form for Optima Plus through Apollo Munich Health Insurance website. Here the buyer need to provide basic information like policy number, contact details, name of the policyholder, details of the insured, nature of disease or illness caused, nature of claim and list of enclosures to be attached with the form. The documents provided must be complete and genuine as per the claim. It is to be filled with due care and after proper understanding. Any dishonest information provided can affect the coverage offered by the plan.
With a ready link to Claim Form, all customers can move ahead with the procedure. Proper reading of form is important before beginning to fill the form.
Proposal form is meant to seek accurate information about the proposer and his/ her life. Proposal form for Maxima is easily accessible through the website of Apollo Munich. It requires the details like name, address, plan details, nominee details and about the life of the proposer. The form is to be filled by the proposer according to the instructions provided in the form. Make sure that the information provided is genuine.
The form is to be closely studied by the proposer and must be filled with due attention. Along with the proposal form, the proposer need to attach certain crucial documents like ID proof, residence proof, age proof, renewal notice with claim details and photocopies of other documents like previous policies and endorsements. The form is to be duly filled and attached with all necessary documents (information regarding documents to be attached is clearly mentioned in the form).
To assist insured people with uncomplicated health insurance services, Apollo Munich explains claim procedure in simple language and clear guidelines. The form provides information in uncomplicated guidelines. The policyholder can read all about the claim procedure to be followed while seeking outpatient and inpatient benefits. The procedure for reimbursement of medical expenses incurred, procedure to avail cashless facility and intimation details must be understood before paying for any plan. It is advised to be clear about the process of claim as it will affect the kind of services offered.
To enjoy hassle free and uncomplicated claim process, it is advised to keep copies of documents submitted to the Third Party Administrator and also don’t forget to quote your policy number or member ID.
More from Apollo Munich Health Insurance Company (20)
Discover the Future of Dogecoin with Our Comprehensive Guidance36 Crypto
Learn in-depth about Dogecoin's trajectory and stay informed with 36crypto's essential and up-to-date information about the crypto space.
Our presentation delves into Dogecoin's potential future, exploring whether it's destined to skyrocket to the moon or face a downward spiral. In addition, it highlights invaluable insights. Don't miss out on this opportunity to enhance your crypto understanding!
https://36crypto.com/the-future-of-dogecoin-how-high-can-this-cryptocurrency-reach/
^%$Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Duba...mayaclinic18
Whatsapp (+971581248768) Buy Abortion Pills In Dubai/ Qatar/Kuwait/Doha/Abu Dhabi/Alain/RAK City/Satwa/Al Ain/Abortion Pills For Sale In Qatar, Doha. Abu az Zuluf. Abu Thaylah. Ad Dawhah al Jadidah. Al Arish, Al Bida ash Sharqiyah, Al Ghanim, Al Ghuwariyah, Qatari, Abu Dhabi, Dubai.. WHATSAPP +971)581248768 Abortion Pills / Cytotec Tablets Available in Dubai, Sharjah, Abudhabi, Ajman, Alain, Fujeira, Ras Al Khaima, Umm Al Quwain., UAE, buy cytotec in Dubai– Where I can buy abortion pills in Dubai,+971582071918where I can buy abortion pills in Abudhabi +971)581248768 , where I can buy abortion pills in Sharjah,+97158207191 8where I can buy abortion pills in Ajman, +971)581248768 where I can buy abortion pills in Umm al Quwain +971)581248768 , where I can buy abortion pills in Fujairah +971)581248768 , where I can buy abortion pills in Ras al Khaimah +971)581248768 , where I can buy abortion pills in Alain+971)581248768 , where I can buy abortion pills in UAE +971)581248768 we are providing cytotec 200mg abortion pill in dubai, uae.Medication abortion offers an alternative to Surgical Abortion for women in the early weeks of pregnancy. Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Dubai Abu Dhabi Sharjah Deira Ajman Fujairah Ras Al Khaimah%^^%$Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Dubai Abu Dhabi Sharjah Deira Ajman Fujairah Ras Al Khaimah%^^%$Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Dubai Abu Dhabi Sharjah Deira Ajman Fujairah Ras Al Khaimah%^^%$Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Dubai Abu Dhabi Sharjah Deira Ajman Fujairah Ras Al Khaimah%^^%$Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Dubai Abu Dhabi Sharjah Deira Ajman Fujairah Ras Al Khaimah%^^%$Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Dubai Abu Dhabi Sharjah Deira Ajman Fujairah Ras Al Khaimah%^^%$Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Dubai Abu Dhabi Sharjah Deira Ajman Fujairah Ras Al Khaimah%^^%$Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Dubai Abu Dhabi Sharjah Deira Ajman Fujairah Ras Al Khaimah%^^%$Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Dubai Abu Dhabi Sharjah Deira Ajman Fujairah Ras Al Khaimah%^^%$Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Dubai Abu Dhabi Sharjah Deira Ajman Fujairah Ras Al Khaimah%^^%$Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Dubai Abu Dhabi Sharjah Deira Ajman Fujairah Ras Al Khaimah%^^%$Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Dubai Abu Dhabi Sharjah Deira Ajman Fujairah Ras Al Khaimah%^^%$Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Dubai Abu Dhabi Sharjah Deira Ajman Fujairah Ras Al Khaimah%^^%$Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Dubai Abu Dhabi Sharjah Deira Ajman
South Dakota State University degree offer diploma Transcriptynfqplhm
办理美国SDSU毕业证书制作南达科他州立大学假文凭定制Q微168899991做SDSU留信网教留服认证海牙认证改SDSU成绩单GPA做SDSU假学位证假文凭高仿毕业证GRE代考如何申请南达科他州立大学South Dakota State University degree offer diploma Transcript
How Does CRISIL Evaluate Lenders in India for Credit RatingsShaheen Kumar
CRISIL evaluates lenders in India by analyzing financial performance, loan portfolio quality, risk management practices, capital adequacy, market position, and adherence to regulatory requirements. This comprehensive assessment ensures a thorough evaluation of creditworthiness and financial strength. Each criterion is meticulously examined to provide credible and reliable ratings.
2. Elemental Economics - Mineral demand.pdfNeal Brewster
After this second you should be able to: Explain the main determinants of demand for any mineral product, and their relative importance; recognise and explain how demand for any product is likely to change with economic activity; recognise and explain the roles of technology and relative prices in influencing demand; be able to explain the differences between the rates of growth of demand for different products.
5 Tips for Creating Standard Financial ReportsEasyReports
Well-crafted financial reports serve as vital tools for decision-making and transparency within an organization. By following the undermentioned tips, you can create standardized financial reports that effectively communicate your company's financial health and performance to stakeholders.
University of North Carolina at Charlotte degree offer diploma Transcripttscdzuip
办理美国UNCC毕业证书制作北卡大学夏洛特分校假文凭定制Q微168899991做UNCC留信网教留服认证海牙认证改UNCC成绩单GPA做UNCC假学位证假文凭高仿毕业证GRE代考如何申请北卡罗莱纳大学夏洛特分校University of North Carolina at Charlotte degree offer diploma Transcript
A toxic combination of 15 years of low growth, and four decades of high inequality, has left Britain poorer and falling behind its peers. Productivity growth is weak and public investment is low, while wages today are no higher than they were before the financial crisis. Britain needs a new economic strategy to lift itself out of stagnation.
Scotland is in many ways a microcosm of this challenge. It has become a hub for creative industries, is home to several world-class universities and a thriving community of businesses – strengths that need to be harness and leveraged. But it also has high levels of deprivation, with homelessness reaching a record high and nearly half a million people living in very deep poverty last year. Scotland won’t be truly thriving unless it finds ways to ensure that all its inhabitants benefit from growth and investment. This is the central challenge facing policy makers both in Holyrood and Westminster.
What should a new national economic strategy for Scotland include? What would the pursuit of stronger economic growth mean for local, national and UK-wide policy makers? How will economic change affect the jobs we do, the places we live and the businesses we work for? And what are the prospects for cities like Glasgow, and nations like Scotland, in rising to these challenges?
STREETONOMICS: Exploring the Uncharted Territories of Informal Markets throug...sameer shah
Delve into the world of STREETONOMICS, where a team of 7 enthusiasts embarks on a journey to understand unorganized markets. By engaging with a coffee street vendor and crafting questionnaires, this project uncovers valuable insights into consumer behavior and market dynamics in informal settings."
OJP data from firms like Vicinity Jobs have emerged as a complement to traditional sources of labour demand data, such as the Job Vacancy and Wages Survey (JVWS). Ibrahim Abuallail, PhD Candidate, University of Ottawa, presented research relating to bias in OJPs and a proposed approach to effectively adjust OJP data to complement existing official data (such as from the JVWS) and improve the measurement of labour demand.
Bridging the gap: Online job postings, survey data and the assessment of job ...
Apollo Munich Optima Senior Policy Wording
1. OptimaSENIOR
Customer Information Sheet 10th Floor, Building No. 10, Tower B, DLF City Phase II, DLF Cyber City, Gurgaon-122002
The information mentioned below is illustrative and not exhaustive. Information must be read in conjunction with the product brochures and policy document. In
case of any conflict between the Key Features Document and the policy document the terms and conditions mentioned in the policy document shall prevail.
Refer to Policy
Title Description
Clause Number
Product Name Optima Senior
What am I a. In-patient Treatment - Covers hospitalisation expenses for period more than 24 hrs. Section I, 1 a)
covered for: b. Pre-Hospitalisation - Medical expenses incurred in 30 days before the hospitalisation.
Section I, 1 b)
c. Post-Hospitalisation - Medical expenses incurred in 60 days after the hospitalisation.
Section I,1 c)
d. Day-Care procedures - Medical expenses for enlisted 140 day care procedures.
Section I,1 d)
e. Domiciliary Treatment - Medical expenses incurred for availing medical treatment at home which would Section I,1 e)
otherwise have required hospitalisation.
f. Organ Donor - Medical expenses on harvesting the organ from the donor for organ transplantation. Section I,1 f)
g. Emergency Ambulance - Upto Rs. 2,000 per hospitalisation for utilizing ambulance service for transporting Section I,1 g)
insured person to hospital in case of an emergency.
Section I, 2 a)
h. E - Opinion - Second opinion by a Medical Practitioner from Our panel, for a Critical Illness suffered during
the policy period.
What are the Following is a partial list of the policy exclusions. Please refer to the policy wording for the complete list of exclusions.
major exclusions
in the policy: War or any act of war, nuclear, chemical and biological weapons, radiation of any kind, breach of law with criminal Section III E.
intent, intentional or attempted suicide, participation or involvement in naval, military or air force operation,
racing, diving, aviation, scuba diving, parachuting, hang-gliding, rock or mountain climbing, abuse of intoxicants
or hallucinogenic substances such as intoxicating drugs and alcohol, treatment of obesity and any weight control
program, Psychiatric, mental disorders, congenital internal or external diseases, defects or anomalies, genetic
disorders; sleep apnoea, expenses arising from HIV or AIDs and related diseases, sterility, treatment to effect or to
treat infertility, any fertility, sub-fertility, surrogate or vicarious pregnancy, birth control, surgery for nasal septum
deviation, circumcisions, laser treatment for correction of eye due to refractive error, plastic surgery or cosmetic
surgery unless required due to an Accident, Cancer or Burns, any non allopathic treatment.
Waiting Period We will not pay any claim under the waiting periods for specified benefits except due to an Accident.
• 30 days waiting period in the first year and is not applicable in subsequent renewals. Section III, C i)
• 24 month years waiting period for specific illness/ surgeries in the first two years and is not applicable in Section III, C ii)
subsequent renewals.
• Pre-existing conditions will be covered after a waiting period of 36 month. Section III, C iii)
Payout basis Payout on indemnity payment basis. Section 1
Cost Sharing a) Co-Payment applicable on accommodation type Section III, A
• Shared Accommodation or any lower accommodation type - 15%
• Single occupancy or any higher accommodation type - 30%
However, the above mentioned Co-payment would not apply in case of urgent medical and/or surgical treatment
is taken for acute cardiac Illness or Accident to avoid serious impairment of health in a single occupancy
accommodation due to unavailability of Shared Accommodation or any lower accommodation then only a 15%
Co-Payment would be applicable.
A Co-payment of 15% shall be applicable to all Day Care Procedures; no additional copay’s shall apply. Section III, B
b) Co-Payment applicable on specified Illnesses/surgeries
• If a claim has been admitted under Section I in respect of any of the specified illnesses/Surgeries then a co
pay of 30% would apply and claim payment, if any, shall only be in excess of that sum.
However, – If we accept a claim for above mentioned specified illnesses/surgeries then no additional Copayment
shall be applicable for the same claim.
E-mail : customerservice@apollomunichinsurance.com toll free : 1800-102-0333 www.apollomunichinsurance.com
2. OptimaSENIOR
Customer Information Sheet 10th Floor, Building No. 10, Tower B, DLF City Phase II, DLF Cyber City, Gurgaon-122002
Refer to Policy
Title Description
Clause Number
Renewal • Policy is ordinarily life-long renewable, subject to application for renewal and the renewal premium in full has Section IV n
Conditions been received by the due dates and realisation of premium.
• Grace period of 30 days for renewing the policy is provided. To avoid any confusion any claim incurred during
break-in period will not be payable under this policy.
Renewal No Claim Discount A 5% non cumulative discount will be offered on the renewal premium payable under the Policy Section II
Benefits after every CLAIM FREE Policy Year, provided that the Policy is renewed with Us and without a break.
Cancellation This policy would be cancelled on grounds of misrepresentation, fraud, non-disclosure of material facts or non- Section IV r. i) & ii)
cooperation by any Insured Person, upon giving 30 days notice without refund of premium.
How to Claim Please contact our designated TPA atleast 48 hours prior to an event which might give rise to a claim. For Section IV e), f), g),h)
any emergency situations, kindly contact Our TPA within 24 hours of the event. For any claim related query, & Section VI
information or assistance You can also contact Our Toll Free Line at 1800-102-0333 or visit Our website www.
apollomunichinsurance.com or e-mail Us at customerservice@apollomunichinsurance.com.
Note: Pre-Policy Check-up at our network is compulsory under this Policy. We will reimburse 50% of the expenses incurred on the acceptance of the proposal. The
medical reports are valid for a period of 30 days from the date of Pre-Policy Check-up.
AMHI/PR/H/0011/0036/062011/P
E-mail : customerservice@apollomunichinsurance.com toll free : 1800-102-0333 www.apollomunichinsurance.com
OSR/CIS/V0.01/082012
3. OptimaSENIOR
Policy Wording 10th Floor, Building No. 10, Tower B, DLF City Phase II, DLF Cyber City, Gurgaon-122002
Apollo Munich Health Insurance Company Limited will cover all Insured Persons under this Policy upto the Sum Insured. The insurance cover is governed by, and
subject to, the terms, conditions and exclusions of this Policy.
Section I. Benefits
The following benefits are available to all Insured Persons who suffer an Illness or Accident during the Policy Period which requires Hospitalisation on an Inpatient
basis or treatment defined as a Day Care Procedure. Any claims made under these benefits will impact eligibility for a “No claim discount”.
We will not cover treatment, costs or expenses for*:
We will cover the Medical Expenses for: *The following exclusions apply in addition to the waiting Important terms You should know
periods and general exclusions specified in Section III C and E
1. a. In-Patient Treatment 1. Prosthetics NOT implanted by surgery Sum Insured means the sum shown
2. Hospitalisation for evaluation, Investigation only in the Schedule which represents Our
3. Treatment availed outside India maximum liability for each Insured Person
4. Treatment at a healthcare facility which is NOT a for any and all benefits claimed for during
Hospital. the Policy Period.
In-patient Treatment means treatment
b. Pre-Hospitalization expenses for consultations, 1. Claims which have NOT been admitted under 1a)
investigations and medicines incurred upto 30 2. Any conditions which are NOT the same as the arising from Accident or Illness where
days before Hospitalisation. Insured Person has to stay in a Hospital for
condition for which Hospitalisation was required. more than 24 hours and includes Hospital
c. Post-Hospitalization expenses for consultations,
investigations and medicines incurred upto 60 room rent or boarding expenses, nursing,
Intensive Care Unit charges, Medical
days after discharge from Hospitalisation.
Practitioner’s charges, anesthesia, blood,
d. Day Care Procedures 1. Out-Patient Treatment oxygen, operation theatre charges,
surgical appliances, medicines, drugs,
e. Domiciliary Treatment 1. Treatment of less than 3 days consumables, diagnostic procedures.
2. Post-Hospitalisation expenses Day Care Procedures means those
3. The following medical conditions: medical treatment, and/or surgical
a. Asthma, Bronchitis, Tonsillitis and Upper procedure listed in Appendix 1 which
Respiratory Tract infection including Laryngitis and is undertaken under General or Local
Pharyngitis, Cough and Cold, Influenza, Anaesthesia in a Hospital/day care
b. Arthritis, Gout and Rheumatism, centre in less than 24 hours because
c. Chronic Nephritis and Nephritic Syndrome, of technological advancement, and
d. Diarrhoea and all type of Dysenteries including
Gastroenteritis, which would have otherwise required a
e. Diabetes Mellitus and Insupidus, Hospitalisation of more than 24 hours,
f. Epilepsy, but treatment normally taken on an Out-
g. Hypertension, patient basis is not included in the scope
h. Psychiatric or Psychosomatic Disorders of all of this definition.
kinds, Out-patient Treatment means
i. Pyrexia of unknown origin consultation, diagnosis or medical
treatment taken by an Insured Person at
f. Organ Donor: 1. Claims which have NOT been admitted under 1a). an out-patient department of a Hospital,
Medical treatment of the organ donor for 2. Claims not covered under the Transplantation of clinic or associated facility, provided that
harvesting the organ. Human Organs Act, 1994 (as amended). he is not Hospitalised.
3. The organ donor’s Pre and Post-Hospitalisation
Domiciliary treatment means medical
expenses.
treatment for a period exceeding 3 days,
g. Emergency Ambulance: 1. Claims which have NOT been admitted under 1a). for an Illness/disease/injury which in the
normal course would require care and
Expenses incurred on an ambulance in 2. A non- Emergencies.
treatment at a Hospital but is actually
an emergency, subject to Rs. 2000 per 3. NON registered healthcare or ambulance service taken while confined at home under any
Hospitalisation. provider ambulances. of the following circumstances:
Additional Benefit: The following benefit is available to all Insured Persons during the Policy Period. Claims made 1. The condition of the Insured Person
under this benefit will not impact eligibility for a “No claim discount”. is such that he is not in a condition
to be removed to a Hospital or,
2. a. E-Opinion 1. More than one claim for this benefit in a Policy Year. 2. The Insured Person takes treatment
We shall arrange and pay for a second opinion 2. More than one claim for the same Critical Illness. at home on account of non
from Our panel of Medical Practitioners, if: 3. Any other liability due to any errors or omission or availability of room in a Hospital.
- The Insured Person suffers a Critical Illness representation or consequences of any action taken Medical Practitioner means a person
during the Policy Period; and in reliance of the E-opinion provided by the Medical who holds a valid registration from the
- He requests an E-opinion; and Practitioner. medical council of any state of India and
is thereby entitled to practice medicine
The Insured Person can choose one of Our within its jurisdiction, and is acting within
panel Medical Practitioners. The opinion will the scope and jurisdiction of his license.
be directly sent to the Insured Person by the
Medical Practitioner. Shared or any lower accommodation
type means a Hospital room with two or
“Critical Illness” includes Cancer, Open Chest more patient beds.
CABG, First Heart Attack, Kidney Failure,
Major Organ/Bone Marrow Transplant, Single occupancy or any higher
Multiple Sclerosis, Permanent Paralysis of accommodation type means a Hospital
Limbs and Stroke. room with only one patient bed.
1
Please retain your policy wording for current and future use. Any change to the policy wording at the time of renewal, post approval from regulator will be
updated and available on our website www.apollomunichinsurance.com
4. OptimaSENIOR
Policy Wording 10th Floor, Building No. 10, Tower B, DLF City Phase II, DLF Cyber City, Gurgaon-122002
Section II. Renewal Benefits: C. Waiting Period
No Claim Discount - A 5% non cumulative discount will be offered on the All claims payable will be subject to the waiting periods specified below:
renewal premium payable under the Policy after every CLAIM FREE Policy Year, i) General waiting period of 30 days for all claims payable under the
provided that the Policy is renewed with Us and without a break. Policy except claims arising due to an Accident.
Section III. Special terms and conditions ii) 24 months waiting period for the following listed Illnesses or
treatments except claims payable due to the occurrence of cancer.
Co-Payment
“Co-Payment” means a cost-sharing requirement applicable under this Policy Organ / Organ Illness Treatment
in which the Insured Person will bear the percentage of the admissible claim System
amount which is specified in the table below. A Co-Payment does not reduce or
otherwise affect the Sum Insured. ENT • Any Benign ear, nose • Any ear, nose and throat
A. Co-Payment applicable on accommodation Type and throat (ENT) (ENT) surgery
disorder Example: adenoidectomy,
Accommodation Type Co-Payment (Percentage to be Example: Sinusitis, mastoidectomy,
borne by the Insured Person as a Rhinitis tonsillectomy,
percentage of the admissible claim tympanoplasty
amount) • surgery for nasal septum
deviation
Shared Accommodation or any lower 15%
accommodation type Gynaecological • Internal tumors, • Dilatation and curettage
cysts, nodules, polyps (D&C)
Single occupancy or any higher 30% including breast lumps • Hysterectomy for
accommodation type • Polycystic ovarian menorrhagia or
diseases fibromyoma or prolapse
Note If any urgent medical and/or surgical treatment is taken for acute
of uterus
cardiac Illness or Accident to avoid serious impairment of health in a single
• Myomectomy for fibroids
occupancy accommodation due to unavailability of Shared or any lower
accommodation then only a 15% Co-Payment would be applicable.
Orthopaedic • Non infective arthritis • Surgery for prolapsed
A Co-payment of 15% shall be applicable to all Day Care Procedures; no
• Gout and Rheumatism inter vertebral disk
additional copay’s shall apply. • Age related • Joint replacement
B. Co-Payment applicable on specified Illnesses/surgeries Osteoarthritis and
Osteoporosis
If a claim has been admitted under Section I in respect of any of the following
Illnesses/Surgeries then, the insured person shall bear 30% of the claim amount Gastrointestinal • Calculus diseases of • surgery of gallbladder
payable under the Policy and Our liability, if any, shall only be in excess of that gall bladder including and bile duct
sum and would be subject to the Sum Insured. Cholecystitis • surgery of hernia
• Pancreatitis
S.no Illnesses/Surgeries • Fissure/fistula in anus,
hemorrhoids, pilonidal
1. Cataract (each eye) sinus
• Gastric and duodenal
2. Hysterectomy ulcers
3. Cholecystectomy • All forms of cirrhosis
4. Transurethral resection of the prostate (TURP)/ Benign prostate Urogenital • Calculus diseases of • Any surgery of Urogenital
surgery Urogenital system system
Example: Kidney • Surgery on prostate
5. Surgery of Hernia stone, Urinary bladder • Surgery for Hydrocele
stone.
6. Angiography (CT Angiogram excluded)
• Benign Hyperplasia of
7. Arthroscopy prostate
8. PID-Discectomy Eye • Cataract • NIL
• Glaucoma
9. Mastectomy
10. Joint Replacement Others • Internal tumors, cysts, • Surgery of varicose veins
nodules, polyps, skin and varicose ulcers
11. PTCA (Angioplasty)
tumors
12. Hydrocele
iii) months waiting period for all Pre-existing Conditions declared
36
13. Major Organ Transplant
and/or accepted at the time of application.
14. CABG (Coronary Artery Bypass Graft) Pre-existing Condition means any condition, ailment or injury or
related condition(s) for which Insured Person had signs or symptoms,
Note If We admit a claim under Section III B then, no Co-Payment shall be and / or were diagnosed, and / or received medical advice/ treatment,
applicable under Section III A for the same claim. within 36 months prior to your first policy with any insurer.
2
5. OptimaSENIOR
Policy Wording 10th Floor, Building No. 10, Tower B, DLF City Phase II, DLF Cyber City, Gurgaon-122002
D. Reduction in waiting periods by the attending Medical Practitioner for reconstruction following an
1) If the proposed Insured Person is presently covered and has been Accident, cancer or burns.
continuously covered without any lapses under: c. Treatment for correction of eye due to refractive error
(a) any health insurance plan with an Indian non life insurer as per d. Circumcisions (unless necessitated by Illness or injury and forming
guidelines on portability issued by the insurance regulator , OR part of treatment); aesthetic or change-of-life treatments of any
description such as sex transformation operations.
(b) any other similar health insurance plan from Us,
Types of treatment, defined Illnesses/ conditions/ supplies:
vi)
Then:
a. Non allopathic treatment.
(a) The waiting periods specified in Section III C i), ii) and iii) of the Policy b. Conditions for which Hospitalization is NOT required.
stand deleted; AND :
c. Experimental, investigational or unproven treatment devices and
(b) The waiting periods specified in the Section III C i), ii) and iii) shall be pharmacological regimens.
reduced by the number of continuous preceding years of coverage of d. Measures primarily for diagnostic and evaluation purposes which are
the Insured Person under the previous health insurance policy; AND not consistent with or incidental to the diagnosis and treatment of
(c) If the proposed Sum Insured for a proposed Insured Person is more Illness for which Hospitalization has been done. For example tests like
than the Sum Insured applicable under the previous health insurance EPS, Holter monitoring, sleep study, etc are not payable
policy, then the reduced waiting period shall only apply to the extent e. Convalescence, cure, rest cure, sanatorium treatment, rehabilitation
of the Sum Insured and any other accrued sum insured under the measures, private duty nursing, respite care, long-term nursing care
previous health insurance policy. or custodial care.
2) The reduction in the waiting period specified above shall be applied subject f. Preventive care, vaccination including inoculation and immunisations
to the following: (except in case of post-bite treatment); any physical, psychiatric or
a) We will only apply the reduction of the waiting period if We have psychological examinations or testing.
received the database and claim history from the previous Indian g. Enteral feedings (infusion formulas via a tube into the upper
insurance company (if applicable); gastrointestinal tract) and other nutritional and electrolyte supplements
unless certified to be required by the attending Medical Practitioner as
b) We are under no obligation to insure all Insured Persons or to insure
a direct consequence of an otherwise covered claim.
all Insured Persons on the proposed terms, or on the same terms as
h. Provision or fitting of hearing aids, spectacles or contact lenses
the previous health insurance policy even if You have submitted to Us
including optometric therapy, any treatment and associated expenses
all documentation and information.
for alopecia, baldness, wigs, or toupees, medical supplies including
E. General exclusions elastic stockings, diabetic test strips, and similar products.
We will not pay for any claim in respect of any Insured Person directly or i. Artificial limbs, crutches or any other external appliance and/or device
indirectly for, caused by, arising from or in any way attributable to: used for diagnosis or treatment (except when used intra-operatively).
j. Psychiatric, mental disorders (including mental health treatments),
Non Medical Exclusions
Parkinson and Alzheimer’s disease, general debility or exhaustion
i) War or similar situations: (“run-down condition”), sleep-apnoea.
Treatment directly or indirectly arising from or consequent upon war or any k. Congenital internal or external diseases, defects or anomalies,
act of war, invasion, act of foreign enemy, war like operations (whether war genetic disorders.
be declared or not or caused during service in the armed forces of any l. Stem cell implantation or surgery, or growth hormone therapy.
country), civil war, public defence, rebellion, revolution, insurrection, military m. Venereal disease, sexually transmitted disease or illness; “AIDS”
or usurped acts, nuclear weapons/materials, chemical and biological (Acquired Immune Deficiency Syndrome) and/or infection with HIV
weapons, radiation of any kind. (Human Immunodeficiency Virus) including but not limited to conditions
ii) Breach of law: related to or arising out of HIV/AIDS such as ARC (AIDS Related
Any Insured Person committing or attempting to commit a breach of law Complex), Lymphomas in brain, Kaposi’s sarcoma, tuberculosis.
with criminal intent, or intentional self injury or attempted suicide while n. Pregnancy (including voluntary termination), miscarriage (except as a
sane or insane. result of an Accident or Illness), maternity or birth (including caesarean
iii) Dangerous acts (including sports): section) except in the case of ectopic pregnancy in relation to a claim
An Insured Person’s participation or involvement in naval, military or air force under 1a) for In-patient Treatment only.
operation, racing, diving, aviation, scuba diving, parachuting, hang-gliding, o. Sterility, treatment whether to effect or to treat infertility, any fertility,
rock or mountain climbing in a professional or semi professional nature. sub-fertility or assisted conception procedure, surrogate or vicarious
pregnancy, birth control, contraceptive supplies or services including
Medical Exclusions complications arising due to supplying services.
iv) Substance abuse and de-addiction programs: p. Expenses for organ donor screening, or save as and to the extent
Abuse or the consequences of the abuse of intoxicants or hallucinogenic provided for in 1f), the treatment of the donor (including surgery to
substances such as intoxicating drugs and alcohol, including smoking remove organs from a donor in the case of transplant surgery).
cessation programs and the treatment of nicotine addiction or any other q. Treatment and supplies for analysis and adjustments of spinal
substance abuse treatment or services, or supplies. subluxation, diagnosis and treatment by manipulation of the skeletal
v) Cosmetic, aesthetic and re-shaping treatments and surgeries: structure; muscle stimulation by any means except treatment
a. Treatment of obesity and any weight control program. of fractures (excluding hairline fractures) and dislocations of the
b. Plastic surgery or cosmetic surgery or treatments to change appearance mandible and extremities.
unless necessary as a part of medically necessary treatment certified r. Nasal concha resection.
3
6. OptimaSENIOR
Policy Wording 10th Floor, Building No. 10, Tower B, DLF City Phase II, DLF Cyber City, Gurgaon-122002
vii) Unnecessary medical expenses: consent and the additional premium (if any), within 15 days of the issuance
a. Items of personal comfort and convenience including but not limited of Our letter. If You neither accept Our letter nor revert to Us within 15 days,
to television (wherever specifically charged for), charges for access We will cancel Your application and refund the premium paid within the next
to telephone and telephone calls (wherever specifically charged for), 7 days.
foodstuffs (except patient’s diet), cosmetics, hygiene articles, body e. Notification of Claim
care products and bath additive, barber or beauty service, guest Treatment, Consultation or We or Our TPA must be
service as well as similar incidental services and supplies. Procedure: notified:
b. Vitamins and tonics unless certified to be required by the attending i) Any treatment for which a Immediately and in any event
Medical Practitioner as a direct consequence of an otherwise claim may be made requires at least 48 hours prior to the
Hospitalisation: start of the Insured Person’s
covered claim. Hospitalisation.
viii) Specified healthcare providers (Hospitals /Medical Practitioners)
ii) Any treatment for which Within 24 hours of the start
a. Treatment rendered by a Medical Practitioner which is outside his a claim may be made of the Insured Person’s
discipline or the discipline for which he is licensed. requires Hospitalisation in an Hospitalisation.
Emergency:
b. Referral fees.
f. Cashless Service:
c. Treatments rendered by a Medical Practitioner who is a member of the
Insured Person’s family or stays with him, however proven material Treatment, Treatment, Cashless Notice period for
costs are eligible for reimbursement in accordance with the applicable Consultation Consultation Service is the Insured Person
or or Procedure Available: to take advantage
cover. Procedure:
Taken at: of the cashless
d. Any treatment or part of a treatment that is not of a reasonable charge, service*: *Written
not Medically Necessary; drugs or treatments which are not supported notice must be
by a prescription. accompanied by
e. Charges related to a Hospital stay not expressly mentioned as being full particulars.
covered, including but not limited to charges for admission, discharge, i) Any planned Network We will provide Immediately and in
administration, registration, documentation and filing. treatment, Hospital cashless any event at least
ix) Any specific timebound or lifetime exclusion(s) applied by Us and consultation service by 48 hours prior to
or procedure making the start of the
specified in the Schedule and accepted by the insured, as per Our for which a payment to the Insured Person’s
underwriting guidelines. claim may extent of Our Hospitalisation.
be made: liability directly
Section IV. General Conditions to the Network
Hospital
a. Conditions to be followed
The fulfilment of the terms and conditions of this Policy (including the ii) Any Network We will provide Within 24 hours
payment of premium by the due dates mentioned in the Schedule) insofar treatment, Hospital cashless of the start of the
as they relate to anything to be done or complied with by You or any Insured consultation service by Insured Person’s
or procedure making Hospitalisation.
Person shall be conditions precedent to Our liability. for which a payment to the
b. Geography claim may extent of Our
be made liability directly
This Policy only covers medical treatment taken within India. All payments taken in an to the Network
under this Policy will only be made in Indian Rupees within India. Emergency: Hospital.
c. Insured Person g. Supporting Documentation & Examination
Only those persons named as Insured Persons in the Schedule shall be
The Insured Person or someone claiming on the Insured Person’s behalf
covered under this Policy. Any eligible person may be added during the will provide Us with any documentation, medical records and information
Policy Period after his application has been accepted by Us and additional We or Our TPA may request to establish the circumstances of the claim, its
premium has been received. Insurance cover for this person shall only quantum or Our liability for the claim within 15 days of the either of Our
commence once We have issued an endorsement confirming the addition of request or the Insured Person’s discharge from Hospitalisation or completion
such person as an Insured Person. of treatment. The Company may accept claims where documents have been
If an Insured Person dies, he will cease to be an Insured Person upon Us provided after a delayed interval only in special circumstances and for the
receiving all relevant particulars in this regard. We will return a rateable part reasons beyond the control of the insured. Such documentation will include
of the premium received for such person IF AND ONLY IF there are no claims but is not limited to the following:
in respect of that Insured Person under the Policy. i) Our claim form, duly completed and signed for on behalf of the
Insured Person.
d. Loadings
ii) Original bills with detailed breakup of charges(including but not limited
We may apply a risk loading on the premium payable (based on the to pharmacy purchase bill, consultation bill, diagnostic bill) and any
declarations made in the proposal form and the health status of the persons attachments thereto like receipts or prescriptions in support of any
proposed for insurance) at the Commencement Date or on any renewal of amount claimed which will then become Our property.
the Policy with Us or on the receipt of a request for enhancing the Sum iii) Original payment receipts
Insured. The maximum risk loading applicable for an individual will not iv) All reports, including but not limited to all medical reports, case
exceed 100% per diagnosis / medical condition and an overall risk loading histories, investigation reports, treatment papers, discharge
of 150% per individual. summaries.
We will send You the applicable risk loading in writing. You shall give Us Your v) Discharge Summary, with Date of admission and discharge, clinical
history, past history, procedure details and details of treatment taken
4
7. OptimaSENIOR
Policy Wording 10th Floor, Building No. 10, Tower B, DLF City Phase II, DLF Cyber City, Gurgaon-122002
vi) Invoice/Sticker of the Implants. signed and stamped by Us.
vii) A precise diagnosis of the treatment for which a claim is made. n. Renewal
viii) A detailed list of the individual medical services and treatments This Policy is ordinarily renewable unless the Insured Person or anyone
provided and a unit price for each. acting on behalf of an Insured Person has acted in an improper, dishonest
ix) Prescriptions that name the Insured Person and in the case of or fraudulent manner or there has been any misrepresentation under or in
drugs: the drugs prescribed, their price and a receipt for payment. relation to this Policy or the renewal of the Policy poses a moral hazard.
Prescriptions must be submitted with the corresponding Medical
We are NOT under any obligation to:
Practitioner’s invoice.
h. The Insured Person will have to undergo medical examination by Our i) Send renewal notice or reminders.
authorised Medical Practitioner, as and when We may reasonably require, ii) Renew it on same terms or premium as the expiring Policy. Any change
to obtain an independent opinion for the purpose of processing any claim. in premium (other than due to change in Age) will be done with the
We will bear the cost towards performing such medical examination (at the approval of the Insurance Regulatory and Development Authority and
specified location) of the Insured Person. will be intimated to You atleast 3 months in advance.
We shall be entitled to call for any information or documentation before
i. Claims Payment
agreeing to renew the Policy. Your Policy terms may be altered based on the
i) We will be under no obligation to make any payment under this Policy information received.
unless We have received all premium payments in full in time and
All applications for renewal of the Policy must be received by Us before the
all payments have been realised and We have been provided with
end of the Policy Period. A Grace Period of 30 days for renewing the Policy is
the documentation and information We or Our TPA has requested to
available under this Policy. Any disease/ condition contracted during the Grace
establish the circumstances of the claim, its quantum or Our liability
Period will not be covered and will be treated as a Pre-existing Condition.
for it, and unless the Insured Person has complied with his obligations
o. Change of Policyholder
under this Policy.
The Policyholder may be changed only at the time of renewal. The new
ii) We will only make payment to or at Your direction. If an Insured
policyholder must be a member of the Insured Person’s immediate family. Such
Person submits the requisite claim documents and information along
change would be subject to Our acceptance and payment of premium (if any).
with a declaration in a format acceptable to Us of having incurred
The renewed Policy shall be treated as having been renewed without break.
the expenses, this person will be deemed to be authorised by You to
receive the concerned payment. In the event of Your death, We will The Policyholder may be changed in case of his demise or him moving out
make payment to the Nominee (as named in the Schedule). of India during the Policy Period.
iii) We are not obliged to make payment for any claim or that part of any p. Notices
claim that could have been avoided or reduced if the Insured Person Any notice, direction or instruction under this Policy shall be in writing and if
had taken reasonable care, or that is brought about or contributed it is to:
to by the Insured Person failing to follow the directions, advice or i) Any Insured Person, it would be sent to You at the address specified in
guidance provided by a Medical Practitioner. Schedule / endorsement
j. Fraud ii) Us, shall be delivered to Our address specified in the Schedule.
If any claim is in any manner dishonest or fraudulent, or is supported by any iii) No insurance agents, brokers, other person or entity is authorised
dishonest or fraudulent means or devices, whether by You or any Insured to receive any notice on Our behalf unless explicitly stated in
Person or anyone acting on behalf of You or an Insured Person, then this writing by Us.
Policy will be void and all benefits paid under it will be forfeited. q. Dispute Resolution Clause
k. Other Insurance Any and all disputes or differences under or in relation to this Policy shall be
If at the time when any claim arises under this Policy, there is in existence determined by the Indian Courts and subject to Indian law.
any other Policy where the Insured Person is covered and the claim is totally r. Termination
or partially covered under the same, We shall pay Our rateable proportion i) You may terminate this Policy at any time by giving Us written notice.
(Apollo Munich Health Policy Sum Insured / Total sum insured for the Insured The cancellation shall be from the date of receipt of such written
Person by all insurers) of the claim. This clause shall not apply to Cancer notice. Premium shall be refunded as per table below IF AND ONLY IF
Insurance Policy issued in collaboration with Indian Cancer Society. This no claim has been made under the Policy
clause is only applicable to indemnity policies and benefit.
1 Year Policy 2 Year Policy
l. Subrogation
The Insured Person must do all acts and things that We may necessarily and Length of % Refund of Length of % Refund of
reasonably require to enforce/ secure any civil / criminal rights and remedies time Policy premium time Policy premium
in force in force
or to obtain relief / indemnity from any other party because of making
reimbursement under the Policy. This would be irrespective of whether such Upto 1 Month 75.00% Upto 1 Month 87.50%
necessity has arisen before or after the reimbursement. These subrogation
Upto 3 Months 50.00% Upto 3 Months 75.00%
rights must NOT be prejudiced in any manner by the Insured Person. The
Insured Person must provide Us with whatever assistance or cooperation Upto 6 Months 25.00% Upto 6 Months 62.50%
is required to enforce such rights. We would deduct any amounts paid or Exceeding 6 Nil Upto 12 50.00%
payable and expenses of effecting recovery from any recovery that We Months Months
make pursuant to this clause and pay the balance to You. This clause is only Upto 15 37.50%
applicable to indemnity policies and benefits. Months
m. Endorsements Upto 18 25.00%
This Policy constitutes the complete contract of insurance. This Policy cannot Months
be changed by anyone (including an insurance agent or broker) except Us. Exceeding 18 Nil
Any change that We make will be evidenced by a written endorsement Months
5
8. OptimaSENIOR
Policy Wording 10th Floor, Building No. 10, Tower B, DLF City Phase II, DLF Cyber City, Gurgaon-122002
ii) We may terminate this Policy on grounds of misrepresentation, fraud, itself during the Policy Period and requires medical treatment. For
non-disclosure of material facts or non-cooperation by You or any the avoidance of doubt, Illness does not mean and this Policy does
Insured Person or anyone acting on Your behalf or on behalf of an not cover any mental Illness or sickness or disease (including but
Insured Person after 30 days of giving You a notice and We would not limited to a psychiatric condition, disorganisation of personality
issue and send an endorsement in this regard at Your address shown or mind, or emotions or behaviour) even if caused by or aggravated
in the Schedule without refund of any premium. by or related to an Accident or Illness.
Section V. Other Important Terms You should know Def. 10. In-patient Care means treatment for which the Insured Person
The terms defined below and at other junctures in the Policy Wording have has to stay in a Hospital for more than 24 hours for a covered event.
the meanings ascribed to them wherever they appear in this Policy and, Def. 11. Intensive Care Unit means an identified section, ward or wing of
where appropriate, references to the singular include references to the plural; a Hospital which is under the constant supervision of a dedicated
references to the male include the female and references to any statutory Medical Practitioner(s), and which is specially equipped for the
enactment include subsequent changes to the same: continuous monitoring and treatment of patients who are in a
Def. 1. Accident or Accidental means a sudden, unforeseen and critical condition, or require life support facilities and where the
involuntary event caused by external and visible means (but does level of care and supervision is considerably more sophisticated
not include any Illness) which results in physical bodily injury. and intensive than in the ordinary and other wards.
Def. 2. Age or Aged means completed years as at the Commencement Date. Def. 12. Medical Expenses means those reasonable and Medically
Def. 3. Commencement Date means the commencement date of this Necessary expenses that an Insured Person has necessarily and
Policy as specified in the Schedule. actually incurred for medical treatment during the Policy Period
on the advice of a Medical Practitioner due to Illness or Accident
Def. 4. Congenital Anomaly An external congenital anomaly refers
occurring during the Policy Period, as long as these are no more
to a condition(s) which is present since birth, in the visible and
than would have been payable if the Insured Person had not been
accessible parts of the body, and which is abnormal in reference to
insured and no more than other Hospitals or doctors in the same
form, structure or position.
locality would have charged for the same medical treatment.
Def. 5. Emergency or Emergency Care means management for a severe
Def. 13. Medically Necessary means any treatment, test, medication, or
Illness or injury which results in symptoms which occur suddenly
stay in Hospital or part of stay in Hospital which
and unexpectedly, and requires immediate care by a Medical
• Is required for the medical management of the Illness or injury
Practitioner to prevent death or serious long term impairment of
suffered by the Insured Person;
the Insured Person’s health.
• Must not exceed the level of care necessary to provide safe,
Def. 6. Grace Period means the specified period of time immediately adequate and appropriate medical care in scope, duration or
following the premium due date during which a payment can intensity.
be made to renew or continue a Policy in force without loss of • Must have been prescribed by a Medical Practitioner.
continuity benefits such as waiting periods and coverage of Pre- • Must conform to the professional standards widely accepted
Existing Conditions. Coverage is not available for the period for in international medical practice or by the medical community
which no premium is received. in India.
Def. 7. Hospital means any institution in India established for In-patient Def. 14. Network means any such Hospitals, day care centre or other
Care and Day Care Treatment of sickness and/or injuries and provider that We/ TPA have mutually agreed with, to provide services
which has been registered as a Hospital with the local authorities, like cashless access to Insured Persons. The list is available with
wherever applicable, and is under the supervision of a registered Us/ TPA and subject to amendment from time to time.
and qualified Medical Practitioner AND must comply with all
Def. 15. Non Network means any Hospital, day care centre or other
minimum criteria as under:
provider that is not part of the Network
• has at least 10 in-patient beds, in those towns having a
Def. 16. Policy means Your statements in the proposal form (which are the
population of less than 10,00,000 and 15 in-patient beds in all
basis of this Policy), this policy wording (including endorsements, if
other places,
any), Appendix 1 and the Schedule (as the same may be amended
• has qualified nursing staff under its employment round the
from time to time).
clock,
Def. 17. Policy Period means the period between the Commencement
• has qualified Medical Practitioner(s) in charge round the clock,
Date and the Expiry Date specified in the Schedule.
• has a fully equipped operation theatre of its own where surgical
Def. 18. Policy Year means a year following the Commencement Date and
procedures are carried out,
its subsequent annual anniversary.
• maintains daily records of patients and will make these
Def. 19. Pre-existing Condition means any condition, ailment or injury
accessible to the insurance company’s authorized personnel. or related condition(s) for which Insured Person had signs or
Def. 8. Hospitalisation or Hospitalised means the Insured Person’s symptoms, and / or were diagnosed, and / or received medical
admission into a Hospital for Medically Necessary treatment as an advice/ treatment, within 36 months prior to your first policy with
in-patient for a continuous period of at least 24 hours following an any insurer
Illness or Accident occurring during the Policy Period. Def. 20. Reasonable Charges means the charges for services or supplies,
Def. 9. Illness means a sickness (a condition or an ailment affecting which are the standard charges for a specific provider and
the general soundness and health of the Insured Person’s body) consistent with the prevailing charges in the geographical area for
identical or similar services by comparable providers, taking into
or a disease (affliction of the bodily organs having a defined and
account the nature of illness/ injury involved
recognised pattern of symptoms) or pathological condition leading
Def. 21. Surgery or Surgical Procedure means manual and/or operative
to the impairment of normal physiological function which manifests
6
9. OptimaSENIOR
Policy Wording 10th Floor, Building No. 10, Tower B, DLF City Phase II, DLF Cyber City, Gurgaon-122002
procedure(s) required for treatment of an Illness or injury, correction
Jurisdiction Office Address
of deformities and defects, diagnosis and cure of diseases, relief of
suffering or prolongation of life, performed in a Hospital or day care Punjab, Haryana, Shri Manik Sonawane (Ombudsman)
centre by a Medical Practitioner. Himachal Pradesh, Insurance Ombudsman, Office of the Insurance
Def. 22. TPA means the third party administrator that We appoint from time Jammu & Kashmir, Ombudsman, S.C.O. No.101-103, 2nd Floor, Batra
to time as specified in the Schedule. UT of Chandigarh Building. Sector 17-D, CHANDIGARH-160 017.
Tel.:- 0172-2706468 Fax : 0172-2708274
Def. 23. We/Our/Us means the Apollo Munich Health Insurance Company
Email: ombchd@yahoo.co.in
Limited.
Def. 24. You/Your/Policyholder means the person named in the Schedule Tamil Nadu, UT- Insurance Ombudsman,
who has concluded this Policy with Us. Pondicherry Town Office of the Insurance Ombudsman,
Section VI. Claim Related Information and Karaikal (which Fathima Akhtar Court, 4th Floor, 453 (old 312), Anna
For any claim related query, intimation of claim and submission of claim related are part of UT of Salai, Teynampet, CHENNAI-600 018.
documents, You can contact Your TPA through: Pondicherry) Tel.:- 044-24333668 /5284 Fax : 044-24333664
· Website : www.fhpl.net Email: chennaiinsuranceombudsman@gmail.com
· Email : info@fhpl.net Delhi & Rajasthan Shri Surendra Pal Singh (Ombudsman)
· Toll Free : 1800 - 425 - 4080 Insurance Ombudsman,
· Fax : +91-40-23541400 Office of the Insurance Ombudsman, 2/2 A, Universal
· Courier : Claims Department, Insurance Bldg., Asaf Ali Road, NEW DELHI-110 002.
Family Health Plan Ltd, Tel.:- 011-23239633 Fax : 011-23230858
Srinilaya - Cyber Spazio, Email: iobdelraj@rediffmail.com
Suite No. 101, 102, 109 & 110, Assam, Meghalaya, Shri D.C. Choudhury (Ombudsman)
Ground Floor, Manipur, Mizoram, Insurance Ombudsman,
Road No. 2, Banjara Hills, Arunachal Pradesh, Office of the Insurance Ombudsman, “Jeevan Nivesh”,
Hyderabad-500034 Nagaland and 5th Floor, Near Panbazar Overbridge, S.S. Road,
Section VII. Grievance Redressal Procedure Tripura GUWAHATI-781 001 (ASSAM).
Tel.:- 0361-2132204/5 Fax : 0361-2732937
If you have a grievance that you wish us to redress, you may contact us with the
details of Your grievance through: Email: ombudsmanghy@rediffmail.com
· Our website : www.apollomunichinsurance.com Andhra Pradesh, Office of the Insurance Ombudsman,
· Email : customerservice@apollomunichinsurance.com Karnataka and 6-2-46, 1st Floor, Moin Court, A.C. Guards, Lakdi-Ka-
· Toll Free : 1800-102-0333 UT of Yanam - a Pool,
· Fax : +91-124-4584111 part of the UT of HYDERABAD-500 004.
· Courier : Any of Our Branch office or corporate office Pondicherry Tel : 040-65504123 Fax: 040-23376599
Email: insombudhyd@gmail.com
You may also approach the grievance cell at any of Our branches with the details
of Your grievance during Our working hours from Monday to Friday. Kerala, UT of (a) Shri R. Jyothindranathan (Ombudsman)
If You are not satisfied with Our redressal of Your grievance through one Lakshadweep, (b) Insurance Ombudsman,
of the above methods, You may contact Our Head of Customer Service at Mahe - a part of UT Office of the Insurance Ombudsman, 2nd Floor, CC
The Grievance Cell, Apollo Munich Health Insurance Company Ltd., of Pondicherry 27/2603, Pulinat Bldg., Opp. Cochin Shipyard, M.G.
10th Floor, Building No. 10, Tower-B, DLF Cyber City, DLF City Phase Road,
II,Gurgaon, Haryana-122002 ERNAKULAM-682 015.
If You are not satisfied with Our redressal of Your grievance through one of Tel : 0484-2358759 Fax : 0484-2359336
the above methods, You may approach the nearest Insurance Ombudsman for Email: iokochi@asianetindia.com
resolution of Your grievance. The contact details of Ombudsman offices are
mentioned below. West Bengal , Bihar, Ms. Manika Datta (Ombudsman)
Jharkhand and Insurance Ombudsman,
Ombudsman Offices UT of Andeman & Office of the Insurance Ombudsman, 4th Floor,
Jurisdiction Office Address Nicobar Islands , Hindusthan Bldg. Annexe, 4, C.R.Avenue,
Sikkim Kolkatta - 700 072.
Gujarat, UT of Shri P. Ramamoorthy (Ombudsman) Tel: 033 22124346/(40) Fax: 033 22124341
Dadra & Nagar Insurance Ombudsman, Email: iombsbpa@bsnl.in
Haveli, Daman and Office of the Insurance Ombudsman, 2nd Floor,
Diu Ambica House, Nr. C.U. Shah College, Ashram Road, Uttar Pradesh and Shri G. B. Pande (Ombudsman)
AHMEDABAD-380 014. Uttaranchal Insurance Ombudsman,
Tel.:- 079-27546840 Fax : 079-27546142 Office of the Insurance Ombudsman, Jeevan Bhawan,
Email: ins.omb@rediffmail.com Phase-2, 6th Floor, Nawal Kishore Road, Hazaratganj,
LUCKNOW-226 001.
Madhya Pradesh & Insurance Ombudsman, Tel : 0522 -2231331 Fax : 0522-2231310
Chhattisgarh Office of the Insurance Ombudsman, Janak Vihar Email: insombudsman@rediffmail.com
Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel, Near
New Market, BHOPAL(M.P.)-462 023. Maharashtra , Goa Insurance Ombudsman,
Tel.:- 0755-2569201 Fax : 0755-2769203 Office of the Insurance Ombudsman, S.V. Road,
Email: bimalokpalbhopal@airtelmail.in Santacruz(W), MUMBAI-400 054.
Tel : 022-26106928 Fax : 022-26106052
Orissa Shri B. P. Parija (Ombudsman) Email: ombudsmanmumbai@gmail.com
Insurance Ombudsman, Office of the Insurance
IRDA REGULATION NO 5: This policy is subject to regulation 5 of IRDA (Protection
Ombudsman, 62, Forest Park,
BHUBANESHWAR-751 009. of Policyholder’s Interests) Regulation..
Tel.:- 0674-2596455 Fax : 0674-2596429
Email: ioobbsr@dataone.in
7
10. OptimaSENIOR
Policy Wording 10th Floor, Building No. 10, Tower B, DLF City Phase II, DLF Cyber City, Gurgaon-122002
Appendix I: Day Care Procedure 43. Other excisions of the skin and subcutaneous tissues
Day Care Procedures will include following Day Care Surgeries & Day Care 44. Simple restoration of surface continuity of the skin and
Treatments subcutaneous tissues
Microsurgical operations on the middle ear 45. Free skin transplantation, donor site
46. Free skin transplantation, recipient site
1. Stapedotomy
47. Revision of skin plasty
2. Stapedectomy
48. Other restoration and reconstruction of the skin and subcutaneous
3. Revision of a stapedectomy
tissues
4. Other operations on the auditory ossicles
49. Chemosurgery to the skin
5. Myringoplasty (Type -I Tympanoplasty)
50. Destruction of diseased tissue in the skin and subcutaneous tissues
6. Tympanoplasty (closure of an eardrum perforation/reconstruction
Operations on the tongue
of the auditory ossicles)
7. Revision of a tympanoplasty 51. Incision, excision and destruction of diseased tissue of the tongue
8. Other microsurgical operations on the middle ear under general / 52. Partial glossectomy
spinal anesthesia 53. Glossectomy
Other operations on the middle & internal ear 54. Reconstruction of the tongue
55. Other operations on the tongue
9. Myringotomy
Operations on the salivary glands & salivary ducts
10. Removal of a tympanic drain
11. Incision of the mastoid process and middle ear 56. Incision and lancing of a salivary gland and a salivary duct
12. Mastoidectomy 57. Excision of diseased tissue of a salivary gland and a salivary duct
13. Reconstruction of the middle ear 58. Resection of a salivary gland
14. Other excisions of the middle and inner ear 59. Reconstruction of a salivary gland and a salivary duct
15. Fenestration of the inner ear 60. Other operations on the salivary glands and salivary ducts
16. Revision of a fenestration of the inner ear Other operations on the mouth & face
17. Incision (opening) and destruction (elimination) of the inner ear 61. External incision and drainage in the region of the mouth, jaw and face
18. Other operations on the middle and inner ear under general /spinal 62. Incision of the hard and soft palate
anesthesia 63. Excision and destruction of diseased hard and soft palate
Operations on the nose & the nasal sinuses 64. Incision, excision and destruction in the mouth
19. Excision and destruction of diseased tissue of the nose 65. Plastic surgery to the floor of the mouth
20. Operations on the turbinates (nasal concha) 66. Palatoplasty
21. Other operations on the nose 67. Other operations in the mouth under general/spinal anesthesia
22. Nasal sinus aspiration Operations on the tonsils & adenoids
Operations on the eyes 68. Transoral incision and drainage of a pharyngeal abscess
23. Incision of tear glands 69. Tonsillectomy without adenoidectomy
24. Other operations on the tear ducts 70. Tonsillectomy with adenoidectomy
25. Incision of diseased eyelids 71. Excision and destruction of a lingual tonsil
26. Excision and destruction of diseased tissue of the eyelid 72. Other operations on the tonsils and adenoids under general /spinal
27. Operations on the canthus and epicanthus anesthesia
28. Corrective surgery for entropion and ectropion Trauma surgery and orthopaedics
29. Corrective surgery for blepharoptosis 73. Incision on bone, septic and aseptic
30. Removal of a foreign body from the conjunctiva 74. Closed reduction on fracture, luxation or epiphyseolysis
31. Removal of a foreign body from the cornea with osteosynthesis
32. Incision of the cornea 75. Suture and other operations on tendons and tendon sheath
33. Operations for pterygium 76. Reduction of dislocation under GA
34. Other operations on the cornea 77. Arthroscopic knee aspiration
35. Removal of a foreign body from the lens of the eye Operations on the breast
36. Removal of a foreign body from the posterior chamber of the eye 78. Incision of the breast
37. Removal of a foreign body from the orbit and eyeball 79. Operations on the nipple
38. Operation of cataract Operations on the digestive tract
Operations on the skin & subcutaneous tissues
80. Incision and excision of tissue in the perianal region
39. Incision of a pilonidal sinus
81. Surgical treatment of anal fistulas
40. Other incisions of the skin and subcutaneous tissues
82. Surgical treatment of haemorrhoids
41. Surgical wound toilet (wound debridement) and removal of diseased
83. Division of the anal sphincter (sphincterotomy)
tissue of the skin and subcutaneous tissues
84. Other operations on the anus
42. Local excision of diseased tissue of the skin and subcutaneous tissues
8
11. OptimaSENIOR
Policy Wording 10th Floor, Building No. 10, Tower B, DLF City Phase II, DLF Cyber City, Gurgaon-122002
85. Ultrasound guided aspirations 116. Unilateral orchidectomy
86. Sclerotherapy etc. 117. Bilateral orchidectomy
Operations on the female sexual organs 118. Orchidopexy
87. Incision of the ovary 119. Abdominal exploration in cryptorchidism
88. Insufflation of the Fallopian tubes 120. Surgical repositioning of an abdominal testis
89. Other operations on the Fallopian tube 121. Reconstruction of the testis
90. Dilatation of the cervical canal 122. Implantation, exchange and removal of a testicular prosthesis
91. Conisation of the uterine cervix 123. Other operations on the testis under general /spinal anesthesia
92. Other operations on the uterine cervix Operations on the spermatic cord, epididymis and ductus deferens
93. Incision of the uterus (hysterotomy) 124. Surgical treatment of a varicocele and a hydrocele of the spermatic cord
94. Therapeutic curettage 125. Excision in the area of the epididymis
95. Culdotomy 126. Epididymectomy
96. Incision of the vagina 127. Reconstruction of the spermatic cord
97. Local excision and destruction of diseased tissue of the 128. Reconstruction of the ductus deferens and epididymis
vagina and the pouch of Douglas 129. Other operations on the spermatic cord, epididymis and ductus deferens
98. Incision of the vulva Operations on the penis
99. Operations on Bartholin’s glands (cyst)
130. Operations on the foreskin
Operations on the prostate & seminal vesicles
131. Local excision and destruction of diseased tissue of the penis
100. Incision of the prostate 132. Amputation of the penis
101. Transurethral excision and destruction of prostate tissue 133. Plastic reconstruction of the penis
102. Transurethral and percutaneous destruction of prostate tissue 134. Other operations on the penis
103. Open surgical excision and destruction of prostate tissue Operations on the urinary system
104. Radical prostatovesiculectomy
135.Cystoscopical removal of stones
105. Other excision and destruction of prostate tissue
Other Operations
106. Operations on the seminal vesicles
107. Incision and excision of periprostatic tissue 136. Lithotripsy
108. Other operations on the prostate 137. Coronary angiography
Operations on the scrotum & tunica vaginalis testis 138. Haemodialysis
139. Radiotherapy for Cancer
109. Incision of the scrotum and tunica vaginalis testis
140. Cancer Chemotherapy
110. Operation on a testicular hydrocele
111. Excision and destruction of diseased scrotal tissue
Note: The standard exclusions and waiting periods are applicable to all of the
112. Plastic reconstruction of the scrotum and tunica vaginalis testis
above Day Care Procedures depending on the medical condition/ disease under
113. Other operations on the scrotum and tunica vaginalis testis
treatment. Only 24 hours hospitalization is not mandatory
Operations on the testes
114. Incision of the testes
115. Excision and destruction of diseased tissue of the testes
AMHI/PR/H/0012/0036/062011/P
OSR/PW/V0.01/082012
9