This document discusses the key challenges, initiatives, and opportunities for APAC retail. The key challenges include getting customers through the door amid economic uncertainty, improving customer engagement through digital channels, leveraging multi-channel formats, optimizing inventory to reduce out-of-stocks and improve forecasting accuracy. Initiatives involve integrated merchandise planning, improving core merchandise systems, optimizing assortments for local customers, and optimizing product lifecycles. Opportunities exist to increase technology enhancements, improve business processes, and for tier 2 and 3 retailers to adopt capabilities of tier 1 retailers through long-term partnerships.

1. Manu Borundia
@Borundia
mborundi@bigpond.net.au

2. APAC Retail
 Key Challenges
 Initiatives
 Opportunities
Manu Borundia @Borundia

3. APAC Retail
Key Challenges
 Getting customers through the door
- Economic uncertainty
- Customer engagement – Digital / Social / Mobile
- Leveraging multi channel formats
- Differentiated offer and compelling price
 Enabling for growth
- Multi brand management
- Multi country planning
- Granular planning
Manu Borundia @Borundia

4. APAC Retail
Key Challenges
 Inventory optimisation
- Underperforming inventory
- Out of stocks
- Planning and forecasting accuracy
Manu Borundia @Borundia

5. Source: RSR Research, August 2011
Getting Inventory Right is Critical, from Planning through Sales
APAC Retail
Challenges Globally

6. APAC Retail
Initiatives
 Integrated merchandise planning and execution
- Merchandise strategy and reconciliation
- Vision alignment / Integrated team
- People, processes and technology
Manu Borundia @Borundia

7. APAC Retail
Initiatives
 Core merchandise systems
- Reliable foundation data
- Transaction data accuracy
Manu Borundia @Borundia

8. APAC Retail
Initiatives
 Assortment optimisation
- Localised assortments (Customer centric)
 Demographics / Psychographics / Geography
- Attribute based planning
 Theme / Price / Material / Color / Season
Manu Borundia @Borundia

9. APAC Retail
Initiatives
 Life cycle optimisation
- Price / Promotion / Markdown
- Planning phases / Shorter cycles
Manu Borundia @Borundia

10. APAC Retail
Opportunities
 Increase in technology enhancements and process
improvements
 Business strategy driven
 Tier 2 and 3 retailers aspiring Tier 1 capabilities
 Long range focus and partnership
Manu Borundia @Borundia

11. APAC Retail
Thank You
“Effective planning takes you more than half way to
effective execution”
Manu Borundia @Borundia