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PURPOSE + PASSION = PROSPERITY
Anna Pollock
Founder, Conscious.Travel
•The really big context
•What generates Prosperity?
•Why is “Purpose” such a hot topic?
•Benefits to companies and destinations
Scope Today
Scope Today
Conscious.Travel
not more but better & better for more
The world we have created is a
product of our thinking; it
cannot be changed without
changing our thinking.
No problem can be solved
with the same consciousness
that created it.
We must learn to see the
world anew.
Philip Kotler’s five Ps
The Kotler model was based on this notion of
purpose
… by 2017, a very different context
“If you want to be a successful company in the
future, you have to go beyond CSR and make a
contribution” Polman
PURPOSE: “making sustainable living commonplace”
Paul Polman, CEO of Unilever.
To reach the Sustainable Development goals, we cannot
rely on economic growth. Business as usual will not
work. Sectors need to understand the role they can play
in removing obstacles to social progress and work
together to create healthier societies.
Decaying Old System
Emerging New System
This is where we are as a species
How do we make the transition?
Where do we start?
Behaving
Being
Seeing & thinking
Action
Values
Perspective
Apply Five meta changes in thinking
occurring now
1. Perspective (Paradigm shift) from industrial machine
to dynamic living system
2. Purpose of Business and Economy
3. People performance – psychology, neuroscience,
complexity, potential
4. Place – local expression of global issues and laws
5. Power – democratization vs. centralization; collective
intelligence; community determined tourism (CDT)
Purpose is a “hot” topic in business
Purpose Driven Companies
Purpose applied to three Levels of Inquiry
OLD NEW
ECONOMY
GDP, jobs, tax income
Life destroying
Mix of measures tracking
Ecological and social health
Flourishing Communities
Life affirming
COMPANY
Profits & returns to shareholders
Extraction
Contribution to social and
ecological health and well-being
Regeneration
INDIVIDUAL A job, income, wealth, stuff The Good Life (see later)
Making a contribution
Healthy Communities
Autonomy, mastery, purpose
Why Broaden “Purpose” Now?
External Global
Issues & Changes1
Human, Social,
Internal Issues
2
It ‘works” for
companies
3
External Global Issues
Impact of Exponential Growth
Business as Usual IS unsustainable
10 mega forces
All connected
“Population growth,
exploitation of natural
resources, climate
change
and other factors are
putting the world on a
development trajectory
that is not
sustainable…if
we fail to alter our
patterns of production
and consumption,
things
• Systemic breakdowns are breakdowns
that occur in an entire system, as opposed
to breakdowns in individual parts and
components.
EMERGING: Everything and everyone
is connected
How do we Manage The Tourism
Tsunami?
We are NOT suffering from a shortage
of demand!
We have become dependent on
growth
Assessing tourism’s global impact 1990-2010
Stefan Gossling and Paul Peters
Journal of Sustainable Tourism, 2015
Vol23, No 5, 639-659
Success is Starting to Hurt
The Opportunity within the crisis
Source: Raj Sisodia
Source: Raj Sisodia
We humans ARE growing up – Maslow
is still useful!
We’re growing up
Source: BBMG
From Experiential to Transformational
Travel
Emergence of Transformational Travel
Source: ATTA, 2017
Unleash the PASSION of your PEOPLE
While Re-defining Prosperity
While CSR has been largely driven by fear
Source: Globescan
Change is occurring thanks to a widening of
perspective
Source: Richard Barrett
A widening of perspective
Shared Value - stakeholders Higher Purpose
From doing less harm to being a vital force for
17 Big areas of opportunity for everyone
7 big benefits enjoyed by the purposeful
company
1. Employee engagement = Passion = higher productivity
2. Talent attraction and retention
3. Reputation – strong brand identity
4. Customer attraction, retention and referral
5. Investment attraction
6. Community Support
7. Profit & growth
Co-creating a better tourism requires
a complete re-design
Dig deep into the REAL Purpose of
Travel and Hospitality
• Tourism as a “wholesome” Healing Agent
• Tourism as a Connecting Agent that
transforms
• Tourism as an Agent of Regeneration creating
communities in which everyone flourishes
• Tourism as an Agent of Inspiration – instilling
wonder and awe
Time to inspire and dream
55
When you want to build a ship, you don’t
start collecting wood, cutting planks and
distributing work, but waken
in the heart of people, a longing for
the great and endless sea.
Antoine St Expury
Our Higher Purpose – The Revolution
that Matters
There is a revolution that needs to
happen and it starts from inside each
one of us.
We need to wake up and fall in love with
Earth. We've been homo sapiens for a
long time. Now it's time to become
homo conscious.
From Falling in Love with the Earth by
Zen Master Thich Nhat Hanh
can “read the love letters sent by the
wind and the rain, the snow and the
moon”
Your Higher Purpose – to help your
guests fall in love with life and Mother
Earth and so that they too
Through Experiencing Wonder & Awe
“it’s the wild that preserves humanity”
You’ll move your guests from numbness to
aliveness
from indifference to empathy
PERSPECTIVE + PURPOSE + PASSION + PLACE + POWER
= PROSPERITY
Anna Pollock
Founder, Conscious.Travel
So my title should have been
Thank you and good luck
Anna Pollock, Founder, Conscious Travel
For more please ask!
Anna Pollock, anna@conscious.travel
www.conscious.travel

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Purpose + Passion = Prosperity

  • 1. PURPOSE + PASSION = PROSPERITY Anna Pollock Founder, Conscious.Travel
  • 2. •The really big context •What generates Prosperity? •Why is “Purpose” such a hot topic? •Benefits to companies and destinations Scope Today Scope Today
  • 3. Conscious.Travel not more but better & better for more
  • 4. The world we have created is a product of our thinking; it cannot be changed without changing our thinking. No problem can be solved with the same consciousness that created it. We must learn to see the world anew.
  • 6. The Kotler model was based on this notion of purpose
  • 7.
  • 8. … by 2017, a very different context “If you want to be a successful company in the future, you have to go beyond CSR and make a contribution” Polman PURPOSE: “making sustainable living commonplace” Paul Polman, CEO of Unilever. To reach the Sustainable Development goals, we cannot rely on economic growth. Business as usual will not work. Sectors need to understand the role they can play in removing obstacles to social progress and work together to create healthier societies.
  • 9. Decaying Old System Emerging New System This is where we are as a species
  • 10. How do we make the transition?
  • 11. Where do we start? Behaving Being Seeing & thinking Action Values Perspective
  • 12. Apply Five meta changes in thinking occurring now 1. Perspective (Paradigm shift) from industrial machine to dynamic living system 2. Purpose of Business and Economy 3. People performance – psychology, neuroscience, complexity, potential 4. Place – local expression of global issues and laws 5. Power – democratization vs. centralization; collective intelligence; community determined tourism (CDT)
  • 13. Purpose is a “hot” topic in business
  • 15. Purpose applied to three Levels of Inquiry OLD NEW ECONOMY GDP, jobs, tax income Life destroying Mix of measures tracking Ecological and social health Flourishing Communities Life affirming COMPANY Profits & returns to shareholders Extraction Contribution to social and ecological health and well-being Regeneration INDIVIDUAL A job, income, wealth, stuff The Good Life (see later) Making a contribution Healthy Communities Autonomy, mastery, purpose
  • 16. Why Broaden “Purpose” Now? External Global Issues & Changes1 Human, Social, Internal Issues 2 It ‘works” for companies 3
  • 18.
  • 20.
  • 21. Business as Usual IS unsustainable 10 mega forces All connected “Population growth, exploitation of natural resources, climate change and other factors are putting the world on a development trajectory that is not sustainable…if we fail to alter our patterns of production and consumption, things
  • 22. • Systemic breakdowns are breakdowns that occur in an entire system, as opposed to breakdowns in individual parts and components. EMERGING: Everything and everyone is connected
  • 23.
  • 24. How do we Manage The Tourism Tsunami? We are NOT suffering from a shortage of demand! We have become dependent on growth
  • 25. Assessing tourism’s global impact 1990-2010 Stefan Gossling and Paul Peters Journal of Sustainable Tourism, 2015 Vol23, No 5, 639-659
  • 27.
  • 28.
  • 29.
  • 32.
  • 34.
  • 35. We humans ARE growing up – Maslow is still useful!
  • 37.
  • 39.
  • 40.
  • 41.
  • 42. From Experiential to Transformational Travel
  • 43. Emergence of Transformational Travel Source: ATTA, 2017
  • 44.
  • 45. Unleash the PASSION of your PEOPLE
  • 47. While CSR has been largely driven by fear Source: Globescan
  • 48. Change is occurring thanks to a widening of perspective Source: Richard Barrett
  • 49. A widening of perspective Shared Value - stakeholders Higher Purpose From doing less harm to being a vital force for
  • 50.
  • 51. 17 Big areas of opportunity for everyone
  • 52. 7 big benefits enjoyed by the purposeful company 1. Employee engagement = Passion = higher productivity 2. Talent attraction and retention 3. Reputation – strong brand identity 4. Customer attraction, retention and referral 5. Investment attraction 6. Community Support 7. Profit & growth
  • 53. Co-creating a better tourism requires a complete re-design
  • 54. Dig deep into the REAL Purpose of Travel and Hospitality • Tourism as a “wholesome” Healing Agent • Tourism as a Connecting Agent that transforms • Tourism as an Agent of Regeneration creating communities in which everyone flourishes • Tourism as an Agent of Inspiration – instilling wonder and awe Time to inspire and dream
  • 55. 55 When you want to build a ship, you don’t start collecting wood, cutting planks and distributing work, but waken in the heart of people, a longing for the great and endless sea. Antoine St Expury
  • 56. Our Higher Purpose – The Revolution that Matters There is a revolution that needs to happen and it starts from inside each one of us. We need to wake up and fall in love with Earth. We've been homo sapiens for a long time. Now it's time to become homo conscious. From Falling in Love with the Earth by Zen Master Thich Nhat Hanh
  • 57. can “read the love letters sent by the wind and the rain, the snow and the moon” Your Higher Purpose – to help your guests fall in love with life and Mother Earth and so that they too
  • 58. Through Experiencing Wonder & Awe “it’s the wild that preserves humanity” You’ll move your guests from numbness to aliveness from indifference to empathy
  • 59. PERSPECTIVE + PURPOSE + PASSION + PLACE + POWER = PROSPERITY Anna Pollock Founder, Conscious.Travel So my title should have been
  • 60. Thank you and good luck Anna Pollock, Founder, Conscious Travel For more please ask! Anna Pollock, anna@conscious.travel www.conscious.travel

Editor's Notes

  1. No trivial matter…..
  2. ANNA External, contextual pressures – Wicked Problems that defy normal solutions VUCA Speed of change Environmental constraints Wealth disparity Geopolitical turmoil Technological change Decoupling of growth and welfare All provoking deeper questions – why are things not working?, how can we do things differently, what is the root cause?; who should be tackling these issues, what is the role of business? could it do a better job of dealing with these challenges At the same time, revelations from science are undermining old cherished beliefs about what it means to be human and all businesses are run by human beings - … The global financial crisis precipitated a huge turn around in consumer attitudes from mindless shop till you drop; retail therapy & mindless consumption….to mindlful consumption; cause-related marketing
  3. ANNA External, contextual pressures – Wicked Problems that defy normal solutions VUCA Speed of change Environmental constraints Wealth disparity Geopolitical turmoil Technological change Decoupling of growth and welfare All provoking deeper questions – why are things not working?, how can we do things differently, what is the root cause?; who should be tackling these issues, what is the role of business? could it do a better job of dealing with these challenges At the same time, revelations from science are undermining old cherished beliefs about what it means to be human and all businesses are run by human beings - … The global financial crisis precipitated a huge turn around in consumer attitudes from mindless shop till you drop; retail therapy & mindless consumption….to mindlful consumption; cause-related marketing
  4. According to the CIA and Pentagon, we live in a VUCA world – one of their acronyms for volatile, uncertain, ambiguous and chaotic. The only thing we can say with certainty is that going forward there will be little to no certainty in our lives – if there ever was.   Tourism is utterly embedded in this VUCA world – although you’d never know it reading many of the bullish tourism plans that destinations are currently producing - which is weird considering that anywhere between 90-95% of factors influencing traffic flows between an origin and destination are completely outside the control of the destination. As I heard last night, politicians have to produce these bullish forecasts if they are to have a hope of securing any form of budget to spend on tourism….
  5. 1) “Over the next 45 years, water consumption (both direct and indirect) is expected to double.” 2) “From 2010–2050, tourism is anticipated to grow considerably in energy use and emissions, doubling energy use over the coming 25 years in a “business as usual scenario” 3) “The paper forecasts that over the next 25 years, land use for tourism will double, and almost triple to 2050″
  6. JULIA
  7. JULIA