This resume is for Andrew Vlassov, an experienced security supervisor and officer. He has over 20 years of experience in security, customer service, and management roles. He currently works as the Site Security Supervisor at Manly and Mona Vale hospitals, where he oversees 9 security officers and additional relief staff. He has a variety of licenses and certifications. His skills include leadership, problem solving, communication, and computer proficiency.

1. Resume
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NAME: ANDREW VLASSOV
ADDRESS: 1/6-8 Momomeeth Bexley NSW 2207
TELEPHONE: (02) 9976 9525
E-MAIL Andrew.Vlassov@health.nsw.gov.au
MOBILE : 0407496223
DATE OF BIRTH: 24 May 1969
RESIDENTIAL STATUS Australian Citizen
LANGUAGES
English
Russian
Mandarin
French
Professional Licensing:
NSW driving license
NSW security license 1A 1C
Senior First Aid
RSA
Traffic Controller
OHS Construction Induction Training Certificate
Baton and Handcuffs
Health Roster Employee Online (EOL)
Authority to Issue General Penalty Notice
SKILLS SUMMARY:
• Experienced Security officer and supervisor
• Diplomacy and conflict resolution
• Positive attitude
• Punctuality and promptness in work habits

2. • Initiative and decisiveness
• Attention to details
• Ability to learn quickly and adapt to new situations
• Analytical mindset
• Ability to work without supervision or as a part of a team
• Excellent communication and reporting skill
• Well presented and mannered
• Reliable and enthusiastic
• OH&S
• Perform well under stress
• Hazard perception
• Great interpersonal and customer service skills
COMPUTER SKILLS
• Microsoft Office
• MYOB 11-14
• ProWatch
• ProAct
• All NSLHD Citrix Apps
• All NSLHD Infranet Apps
Employment History
Site Security Supervisor September 2012-current .
Manly/Mona Vale hospitals
NSLHD
POSITION DESCRIPTION
Organisation unit : Northern Sydney Local Health District
Responsible To : Manager - Corporate Services NB-HKHS
Manager - Security Services - NB/HKHS
Responsible For :
Manly and Mona Vale hospitals and 10 CHC in NB NSLHD .
Security Officers
Relief Security Officers
Roster Preparation
Payroll
Human resource issues
Performance Development
Provision of KPI's
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3. Purpose Of Position :
Reporting to the NBHS/HKHS Security Manager, The Security Supervisor oversees
the day to day Security Operations of the site of responsibility within Northern
Sydney Local Health District.
This position is responsible for the preparation and maintenance of the Site Security
Roster.
The incumbent will continue to support quality initiatives within Security Services
aimed at ensuring facilities within the Health Service meet EQuIP standards and
accreditation requirements and will conduct independent audit functions for Security
Services as required.
Manage services and staff for the site of responsibility to ensure affective
Utilisation of available financial, physical and human resources
Assist in the development of Security Services initiatives, strategies, policies
and business plans.
Key Accountabilities :
Liaise with other Site Supervisors, Operations and other staff to enable
effective and efficient services to operate across all sites
Make recommendations for changes to practices, policies and procedures
aimed at improving Security Services at a site level
Undertake CCTV, Access Control, ID and Key Management duties required
within level of authority and access privileges
Assist in relation to Human Resource issues such as Performance Management
and NSW Health Code of Conduct
Anticipate and resolve problems in an environment where new problems and
issues are frequently arising and require addressing and prioritising of
competing demands
Provide advice to staff and external stakeholders in relation to Security
Services
Liaise with staff, unions and Human resources Departments as appropriate to
resolve staff/workforce issues
Balance Operational issues with long term objectives
Travel to all sites within the Health Service of responsibility or elsewhere as is
necessary to meet the requirements of the position.
Ensure compliance with all applicable statutory requirements and relevant
policies, practices and procedures, particularly, the NSW Security Industry Act
Ensure the total health care needs and expectations of clients, clinicians, staff
and visitors are meet by providing and maintaining a high level of standard in
the Security Services unit
Comply with directives from the Manager Security Services NBHS/HKHS
Co-operate with other staff members to ensure that duty requirements and
standards are met end maintained
Perform all reasonable tasks delegated to the best of your ability within the
award provisions and in line with your grading and capabilities
Provide advice, technical support, information and reports to the Security
Manager, Corporate Services Manager, Department Heads and Executive
Manage staff to achieve all allocated accountabilities according to specific
timeframes, standards, organisational policies and legislative requirements
Ensure all staff are aware of and comply with all Human resources and other
obligations pertaining to their role
Provide advice with respect to policy compliance relating to Security and Risk
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4. Management
Contribute to the development and review of Security Policies for the LHD and
Health Service, including providing support and advice to other facilities
Conduct Tier 1 & 2 Risk Assessments
Participate in the Management of the Security response within the LHD and
Health Service in the event of a major incident involving the critical
infrastructure of Sydney
Collect and collate data to support the production of monthly KPI reports for
the health Service
Provide advice and implement systems and reports to support EQuIP and
Facility Accreditation
Support the management of the Key Systems
Provide advice to facilities on strategies to protect assets, staff, visitors and
clients
Contribute to the effective communication of Health Service Security
Information in a timely, clear and concise manner
Provide advice to Health Service facilities on risk minimisation strategies
Contribute to the risk management framework for Corporate Services related
risks within the Health Service
Liaise with NSW Police and New South Wales Fire & rescue with respect to
Health Service level issues
Challenges/Problem
Solving :
Participate in the transfer of day to day Security Services to Facility level,
including supporting the identification and management of risk
Achieve reportable deadlines and milestones in a high pressure
environment with a wide range of stakeholders, often with competing needs
and priorities
Provide Security Systems advice in relation to aging infrastructure
Supervise daily staff activities and resources for the Site / Health
Service. Maintaining the Site/Health Service Security Service Roster, coordinating
staff absence coverage due to leave etc. to ensure the seamless
delivery of Security Services 24/7 across the Site/Health Service
Ensure that assets, equipment and resources for Security Services unit are
identified, maintained and used by appropriately trained and qualified staff
Develop principles for the allocation of Relief Staff and Overtime to Sites to
ensure fairness, equality and transparency
Maintain Quality systems across Security Services and assist with the transfer
to the Health Service.
Communication :
INTERNAL
Internally, this position confers with Senior Managers and staff within the Corporate
Services, members of the Health Service Executive, the Business Improvement Unit
and Senior Managers within the Health Service
EXTERNAL
Externally the incumbent liaises with member of the NSW Police, NSW Fire &
Rescue,
Health Share, Consultants, Contractors, Suppliers and colleagues within other Health
Services and LHD's
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5. Decision Making :
The Security Supervisor is accountable for the provision of strategic advice and
the achievement of work priorities.
The position holder is expected to operate with minimal supervision whilst
demonstrating Leadership and Sound judgement in managing allocated
projects/tasks.
Under the direction of the Security Manager NBHS/HKHS, the Security
Supervisor makes key decisions relating to models, strategies, plans and
policies that guide the direction of Security and risk Management within the
Health Service / LHD.
Extensive experience in supervising staff in a Health related environment
NSW Security Licence and Work cover approved First Aid.
Experience in the use of Microsoft EXCEL, Word and Access. Also skills and
experience in the use of Electronic Security Systems.
High Level communication and interpersonal skills including report writing and
generation and the ability to consult with stakeholders at all levels
Understanding of the Quality Management Systems, including EQuIP as applicable to
Security within the Health Environment
Staffing :
9 Security Officers on site with an additional 12 Officer when On Call.
Senior Security Officer February 2008-September 2012
Royal North Shore Hospital
St.Leonards
Security Manager February 2007 ---February 2008
Royal Randwick Shopping Centre
73 Belmore rd Randwick
Duties:
• Protection, supervision and maintenance of the general well being
and all Shopping Centre’s properties, equipment and assets.
• Variety Security access management
• Maintenance of the premises integrity
• Public relations
• On site security and emergency procedures implementation and
management
• Ensuring OH&S implementations and actions
• Conflict and incident resolution
• Security officer’s and shopping centre’s staff’s mentoring and
training on the issues of security, integrity and OH&S
• Risk Audits and prevention management
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6. • Documentation and reporting of all onsite incidents
• Security, Police and Investigation’s communications
Patrol Officer February 2007 – April 2007
Tradeon Security
Condwell Park
Ministry of Education
Duties:
• Nighttime patrols of various public school premises
• Alarm response
Security Officer /
Traffic Controller August 2004---February 2007
EVS Security
Hornsby
Duties
• Patrols
• Alarm Response
• Static Guard in High Rise Office Buildings
• Mobile Guard on the construction site
• Guard Dog handling
• Access Control
• CCTV and alarm monitoring / Control room operator
• Maintain Safety of Premises and Personnel
• Traffic Control
Sales Consultant/
Furniture Designer February 2004---August 2004
Classical Timber Furniture
Duties
• Monitoring progress of customers orders
• Processing payments and Cash handling
• Resolve clients issues
• Furniture sales
• Organizing furniture deliveries
• Designing custom made furniture
• Creating technical drawings
• Stock control
• Shop maintenance
• Budget maintenance
• Ordering furniture from the workshop
• Furniture quality control
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7. • Collection and maintenance of all shop paperwork
• Monthly reporting of shop operations and budget
Furniture Designer/
Sales Consultant 2002--2004 February
Shaker Furniture
Duties
• Monitoring progress of customers orders
• Processing payments and Cash handling
• Clients complains resolution
• Furniture sales
• Organizing furniture deliveries
• Designing custom made furniture
• Creating technical drawings
• Stock control
• Shop maintenance
• Budgeting
• Ordering furniture from the workshop
• Furniture quality control
• Obtaining furniture quotations from the workshop
• Collection maintenance of all shop paperwork
• Monthly reporting of shop operations and budget
Team Leader 2000---2002
Brands on Show Pty Ltd
Duties
• Shelf and Sales Management
• Inventory control
• Shrinkage/ Gross Profit
• Learning and Development of new products
• Promotional compliance tie-up and sales
• Team performance – in stocks
• Use and understanding BOS technique
• Gaining additional facings
• Team performance management
• Workers compensation
• Conflict and problem resolution
• Handling retail environment
• Reporting
Merchandiser 1998-2000
Brands on Show Pty Ltd
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8. Duties
• Build and maintain promotional displays
• Communication and reporting with team leaders/suppliers
• Continued personal growth and learning
• Logistics
• OH&S
• Handle customers complaints
• Maintain planogram layout
• Price and stock movement analysis
• Rotate by date code
• Plan and coordinate training
Manager 1995-1998
Video/ Book Store
Duties :
• Staff management
• Determination of the layout of merchandise in a shop
• Logistics and stock level monitoring
• Customers Service and relationship
Education & Training
2014 – RTV TRAINING -BSB51107 Diploma of Management, BSB50407 Diploma of
Business Administration
2004 – Orbit Security 432 Chapel rd Bankstown –Security Guard Certificate 2
1996 - 1998 The Sydney Institute of Technology , Ultimo. Advanced Diploma
in Asia - Pacific Marketing
July 1996 - November 1996 The Sydney Institute of Technology, Petersham
Paraprofessional Course ( Translators and Interpreters ) - Diploma
February 1996 – June 1996 Sydney Institute of Languages
English for Further Studies
1988 - 1992 Beijing Foreign Studies University China
Bachelor of Arts
1986 - 1988 Faculty of History , University, Novosibirsk, Russia
Bachelor of Art
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