Andre Blakemore has over 10 years of customer service experience and a degree in electronics technology. He has worked in various office clerk and administrative roles for the past 20 years at organizations like Aetna Health Insurance, Randall's, and multiple Texas state agencies. Blakemore also has 4 years of experience as an electrical mechanical equipment technician in the Navy, where he repaired electrical malfunctions and performed maintenance on ships.

1. Andre Blakemore
1705 Lovingood Dr Austin, TX 78721
(512) 220-9585
PROFESSIONAL SUMMARY
Office clerk with 10+ years customer service experience and 4 years electrical experience in the Navy.
Excellent verbal and written skills with excellent attention to detail. Delivers excellent customer service that
focuses on building and maintaining high levels of customer satisfaction.
SKILLS
Microsoft, PowerPoint, Excel Word, Customer service, voicemail systems, scanners
EDUCATION
ITT Technical Institute June 2016
Associates Degree Electronics Technology
Relevant Coursework
 DC-AC Electronics
o Circuit types, electromagnetism, frequency, capacitance, transformers, and voltage
 Digital Fundamentals
o Analog and digital signals, transmission methods, binary data, logic operations, logic circuits,
logic symbols, registers and counters
 Solid State Devices
o Principles of operational amplified circuits (op-amps), AC and DC parameters and applications
for power amplifiers, feedback, oscillation and line load regulation.
 Integrated Circuits
o Amplifier circuits, AC and DC parameters, and application for power amplifiers, feedback,
oscillation and line load regulation
PROFESSIONAL EXPERIENCE
Aetna Health Insurance, Austin, TX January 2015 To April 2015
Billing Clerk
 Received phone calls from customers about their health care providers and their health
plan coverage
 Organized computer files while documenting daily customer conversations
Randall’s, Austin, TX December 2013 To July 2014
Deli Clerk
 Prepared deli counter for opening of store and started the first cook of the day
 Sliced and weighed meat and cheese for sales to customer’s specifications
 Cleaned and put away food to make the Deli ready for opening the next day
Texas Department of Transportation, Austin, TX June 2011 to November 2013
Office Clerk
 Routinely processed mail , payments and Registered and Certified Parcel
 Collected funds, processed invoices
 Answered costumer service questions by phone and in person

2. Texas Department of Health, Austin, TX February 2002 to May 2011
Office Clerk
 Operated office equipment, photocopiers, scanners, voice mail systems
 Communicated with customers and employees, disseminated information in a timely manner to ensure
operation ran smoothly
 Processed, routed, in /out going mail, ensured that parcel made it to its destination on time
Texas Department of Housing and Community Affairs, Austin, Texas Aug 1999 to Jan 2002
Administrative Tech II
 Maintained and updated inventory, order supplies and tracked usage to ensure that office operated at a
high level of proficiency
 Typed, proof read, edited correspondence to ensure mail was delivered in a timely manner
 Completed work schedules, managed calendars, arranged appointments
United States Navy June 1990 – June 1994
Electrical Mechanical Equipment Technician
 Interpreted logic and schematic diagrams
 Used electronic test equipment to identify and repair electrical malfunctions
 Hooked ship up to shore power when docked
 Performed routine maintenance on elevators on board ship
 Replaced faulty fuses and ran cable to equipment on board ship