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American Society for Quality (ASQ) certifications Overview
- 1. ASQ Certifications Overview Kush Shah Board of Directors, ASQ asq.automotive@gmail.com
- 2. What is ASQ Certification? A formal recognition by ASQ that an individual has demonstrated a proficiency within, and comprehension of, a specified Body of Knowledge at a point in time. • Internationally accepted and recognized • 17 various certification programs from basic to advanced • Recognition of excellence for 44 years • Certified over 120,000 individuals globally • Endorsed by over 125 corporations
- 3. Key Benefits Key Benefits to Members: • Gain new skills and upgrade proficiency • Source of professional and personal pride • Investment in career Key Benefits to Organizations: • Investment in the company’s future • Perfect and share new techniques in the workplace • Knowledgeable employees that assure product / service quality
- 4. History of Certification 1968 - Certified Quality Engineer (CQE) 1970 - Certified Quality Technician (CQT) 1972 - Certified Reliability Engineer (CRE) 1984 - Certified Quality Inspector (CQI) 1987 - Certified Quality Auditor (CQA) 1995 - Certified Manager of Quality/Org. Excellence (CMQ/OE) 1996 - Certified Software Quality Engineer (CSQE) 2000 - Certified HACCP Auditor (CHA) 2001 - Certified Quality Improvement Associate (CQIA) Certified Six Sigma Black Belt (CSSBB) 2002 - Certified Biomedical Auditor (CBA) 2004 - Certified Calibration Technician (CCT) 2005 - Certified Quality Process Analyst (CQPA) 2006 - Certified Six Sigma Green Belt (CSSGB) 2009 - Certified Pharmaceutical GMP (CGPG) 2010 - Certified Six Sigma Master Black Belt (CSSMBB) 2015 – Certified Six Sigma Yellow Belt (CSSYB)
- 5. 5 • Spanish - CQE, CQA, CQT, CQIA, CQPA,, SSBB, SSGB • Mandarin - CMQ/OE, CQE, SSBB, CQIA, SSGB, CRE • Korean - CRE, CQE • Portuguese – CQE, CQA, SSBB, CMQ/OE Translated Exams – As a Result of Growth
- 6. New Certification Test Specifications Workshop Item-Writing Workshop Item-Review Workshop Exam-Review Workshop Review Camera-Ready Version Administer Exam Item Analysis & Scoring Changes Score and Notify Candidates Cut-Score Study Body of Knowledge (BOK) published for Exam Preparation Job Analysis Workshop Exam Development Process Every 5 years
- 7. • ASQ uses ISO 17024 to develop our programs • Involves 64 Subject Matter Experts for first examination • After first administration additional workshops may be required to ensure appropriate number of questions in the exam bank: – Item Writing – Item Review • Prior to each administration: – Exam Review • Utilizes customer feedback as well to continuously improve the process and examinations • BoK reviewed every five years Exam Development Process
- 8. • Ensures reliability - Is the behavior being measured consistently? Consistency is based on: – Test Length – Consistency in Test Administration – Clarity of Questions – Appropriateness of Questions • Ensure validity - Evidence that the test is measuring what it says it will measure. – Test Specifications – Body of Knowledge (BOK) – Test Question Classification – Reference Text & Rationale Exam Development Process
- 9. • BOK: – Auditing Fundamentals (10 Questions) – Auditing and Inspection Processes (24 Questions) – Biomedical Quality Management System Requirements (47 Questions) – Technical Biomedical Knowledge (40 Questions) – Quality Tools and Techniques(14 Questions) • Exam Duration: 4 hours • Exam Format: 135 multiple-choice questions. • Exam Fee: $419 (ASQ Members: $269) • Exam Dates: 1st Saturday of March and October • Education and / or Experience: 5 years Certified Biomedical Auditor (CBA) Overview
- 10. • BOK: – General Metrology (35 Questions) – Measurement Systems (22 Questions) – Calibration Systems (33 Questions) – Measurement Uncertainty and Applied Math (20 Questions) – Quality Systems and Standards (15 Questions) • Exam Duration: 4 hours • Exam Format: 125 multiple-choice questions . • Exam Fee: $339 (ASQ Members: $189) • Exam Dates: 1st Saturday of June and December • Education and / or Experience: 5 years Certified Calibration Technician (CCT) Overview
- 11. • BOK: – HACCP Systems (22 Questions) – HACCP Principles (21 Questions) – Implementation and Maintenance of HACCP Systems (14 Questions) – Auditing Fundamentals (17 Questions) – Audit Process (36 Questions) – Auditor Competencies (13 Questions) – Quality Tools and Techniques(12 Questions) • Exam Duration: 4 hours • Exam Format: 135 multiple-choice questions. • Exam Fee: $419 (ASQ Members: $269) • Exam Dates: 1st Saturday of March and October • Education and / or Experience: 5 years Certified HACCP Auditor (CHA) Overview
- 12. • BOK: – Leadership (25 Questions) – Strategic Plan Development and Deployment (18 Questions) – Management Elements and Methods (30 Questions) – Quality Management Tools (30 Questions) – Customer-Focused Organizations (17 Questions) – Supply Chain Management (15 Questions) – Training and Development (15 Questions) • Exam Duration: 4 hours • Exam Format: two-part examination - 150 multiple-choice questions and two constructed-response (essay) questions. • ASQ Detroit Section Exam Preparation Class Fee: $400 (includes primer and handouts) • Exam Fee: $489 (ASQ Members: $339) • Exam Dates: 1st Saturday of March and October • Education and / or Experience: 10 years Certified Manager of Quality / Org. Excellence (CMQ/OE) Overview
- 13. • BOK: – Regulatory agency Governance (15 Questions) – Quality Systems (30 Questions) – Laboratory Systems (20 Questions) – Infrastructure: Facilities, Utilities, Equipment(18 Questions) – Materials and Supply Chain Management (15 Questions) – Sterile and Non Sterile Manufacturing System (25 Questions) – Filling, packing, Labeling (17 questions) – Product Development and Technology Transfers (10 questions) • Exam Duration: 4 hours • Exam Format: 150 multiple-choice questions. • Exam Fee: $419 (ASQ Members: $269) • Exam Dates: 1st Saturday of June and December • Education and / or Experience: 3 years Certified Pharmaceutical GMP (CPGP) Overview
- 14. • BOK: – Auditing Fundamentals (27 Questions) – Audit Process (42 Questions) – Auditor Competencies (25 Questions) – Audit Program Management and Business Applications (30 Questions) – Quality Tools and Techniques (26 Questions) • Exam Duration: 5 hours • Exam Format: 150 multiple-choice questions. • Exam Fee: $419 (ASQ Members: $269) • Exam Dates: 1st Saturday of June and December • Education and / or Experience: 8 years Certified Quality Auditor (CQA) Overview
- 15. • BOK: – Management and Leadership (15 Questions) – The Quality System (15 Questions) – Product and Process Design (25 Questions) – Product and Process Control (32 Questions) – Continuous Improvement (30 Questions) – Quantitative Methods and Tools (43 Questions) • Exam Duration: 5 hours • Exam Format: 160 multiple-choice questions. • Exam Fee: $419 (ASQ Members: $269) • Exam Dates: 1st Saturday of June and December • Education and / or Experience: 8 years Certified Quality Engineer (CQE) Overview
- 16. • BOK: – Technical Mathematics (20 Questions) – Metrology (30 Questions) – Inspections and Tests (30 Questions) – Quality Assurance (20 Questions) • Exam Duration: 4 hours • Exam Format: 100 multiple-choice questions. • Exam Fee: $339 (ASQ Members: $189) • Exam Dates: 1st Saturday of March and October • Education and / or Experience: 2 years Certified Quality Inspector (CQI) Overview
- 17. • BOK: – Quality Basics (25 Questions) – Teams (25 Questions) – Continuous Improvement (50 Questions) • Exam Duration: 3 hours • Exam Format: 100 multiple-choice questions. • Exam Fee: $339 (ASQ Members: $189) • Exam Dates: 1st Saturday of June and December • Education and / or Experience: 2 years Certified Quality Improvement Associate (CQIA) Overview
- 18. • BOK: – Quality Concepts and Tools (22 Questions) – Problem Solving and Improvement (22 Questions) – Data Analysis (33 Questions) – Customer Supplier Relations (15 Questions) – Corrective and Preventive Actions (8 Questions) • Exam Duration: 4 hours • Exam Format: 100 multiple-choice questions. • Exam Fee: $339 (ASQ Members: $189) • Exam Dates: 1st Saturday of June and December • Education and / or Experience: 2 years Certified Quality Process Analyst (CQPA) Overview
- 19. • BOK: – Quality Concepts and Tools (22Questions) – Statistical Techniques (18 Questions) – Metrology and Calibration (17 Questions) – Inspection and Tests (23 Questions) – Quality Audits (11 Questions) – Corrective and Preventative Actions (9 Questions) • Exam Duration: 4 hours • Exam Format: 100 multiple-choice questions. • Exam Fee: $339 (ASQ Members: $189) • Exam Dates: 1st Saturday of March and October • Education and / or Experience: 4 years Certified Quality Technician (CQT) Overview
- 20. • BOK: – Reliability Management (18 Questions) – Probability and Statistics for Reliability (27 Questions) – Reliability in Design and Development (26 Questions) – Reliability Modeling and Predictions (22 Questions) – Reliability Testing (24 Questions) – Maintainability and Availability (15 Questions) – Data Collection and Use (18 Questions) • Exam Duration: 4 hours • Exam Format: 150 multiple-choice questions. • Exam Fee: $419 (ASQ Members: $269) • Exam Dates: 1st Saturday of March and October • Education and / or Experience: 8 years Certified Reliability Engineer (CRE) Overview
- 21. • BOK: – General Knowledge (16 Questions) – Software Quality Management (26 Questions) – System and Software Engineering Processes (27 Questions) – Project Management (24 Questions) – Software Metric and Analysis (24Questions) – Software Verification and Validation (27 Questions) – Software Configuration Management (16 Questions) • Exam Duration: 4 hours • Exam Format: 160 multiple-choice questions. • Exam Fee: $419 (ASQ Members: $269) • Exam Dates: 1st Saturday of June and December • Education and / or Experience: 8 years Certified Software Quality Engineer (CSQE) Overview
- 22. • BOK: – Organizational- wide Planning and Deployment (12 Questions) – Organizational Process Management and Measures (10 Questions) – Team Management (18 Questions) – Define (20 Questions) – Measure (25 Questions) – Analyze (22 Questions) – Improve (21 Questions) – Control (15 Questions) – Design for Six Sigma (7 Questions) • Exam Duration: 4 hours • Exam Format: 150 multiple-choice questions. • Exam Fee: $459 (ASQ Members: $309) • Exam Dates: 1st Saturday of March and October • Education and / or Experience: 2 completed projects or 3 years 1 completed project Certified Six Sigma Black Belt (CSBB) Overview
- 23. • BOK: – Six Sigma and Organization (15 Questions) – Six Sigma- Define (25 Questions) – Six Sigma – Measure (30 Questions) – Six Sigma – Analyze (15 Questions) – Six Sigma – Improve and Control (15 Questions) • Exam Duration: 4 hours • Exam Format: 100 multiple-choice questions. • Exam Fee: $359 (ASQ Members: $209) • Exam Dates: 1st Saturday of June and December • Education and / or Experience: 3 years Certified Six Sigma Green Belt (CSSGB) Overview
- 24. • BOK: – Enterprise- wide Planning and Development (25 Questions) – Cross Functional Competencies (15 Questions) – Project Management (15 Questions) – Training Design and Delivery(15 Questions) – Mentoring Responsibilities (10Questions) – Advanced Measurement Methods and Tools ( 25 Questions) • Exam Duration: 5 hours • Exam Format: two-part examination - 100 multiple-choice questions and performance based assessment. • Portfolio Review Fee: $650 (ASQ member $495) • Exam Fee: $2150 (ASQ Members: $1995) • Exam Dates: 1st Saturday of March and October • Education and / or Experience: 5 years as a SSBB or MBB or 10 completed SSBB projects and an approved Portfolio Review Certified Six Sigma Master Black Belt (CSSMBB) Overview
- 25. • BOK: – Six Sigma Fundamentals (21 Questions) – Define phase (12 Questions) – Measure Phase (15 Questions) – Analyze Phase (15 Questions) – Improve and Control Phase (12 Questions) • Exam Duration: 2 hours • Exam Format: 75 multiple-choice questions. • Exam Fee: $339 (ASQ Members: $189) • Exam Dates: 1st Saturday of March and October • Education and / or Experience: 1 year Certified Six Sigma Yellow Belt (CSSYB) Overview
- 27. • Experience requirement will be waived (only one of these waivers may be claimed): – Diploma from a technical or trade school—one year will be waived – Associate degree—two years waived – Bachelor’s degree—four years waived – Master’s or doctorate—five years waived Experience Requirement Waivers
- 28. • Recertification verifies that you have maintained the same knowledge level you demonstrated when you originally passed the exam • 18 RU credits required over three years. Credits earned through: – Employment – Professional Development – Education – Society Involvement – Certifications – Publishing Recertification