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Amazon started in 1994 selling books online and has expanded to offer various products and services including music, DVDs, videos, electronics, clothing, and shoes. It utilizes features like one-click shopping, customer reviews, and email order verification. The company's business model focuses on cost leadership through competitive pricing, customer differentiation with convenience and quality, or niche focus strategies. Revenue is generated through subscription fees, transaction fees, advertising, affiliate programs, and operating its site to facilitate transactions between users.





