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Bed to Bed
Alison Winter, Head of Audiences
BBC Radio & Music and Digital
Tuning into your digital audience
across the day
Age 15-19 Age 20- 24 Age 15-24
Average hours per
listener Q3 2008
Average hours per
listener Q3 2013
Loss per head (minutes)
159 143 171
19:05 18:03
Why do this?
Slide 2RAJAR Q3 08 – Q3 13
17:00
15:2414:37 16:14
21.5
15.5
21.7
18.0
23.9
20.5
25.7
23.3
27.2
24.5
26.9
25.8
2003 2013
15-24 25-34 35-44 45-54 55-64 65+
Why do this?
Source: RAJAR Q3 2012
Q2
07
Q3
07
Q4
07
Q1
08
Q2
08
Q3
08
Q4
08
Q1
09
Q2
09
Q3
09
Q4
09
Q1
10
Q2
10
Q3
10
Q4
10
Q1
11
Q2
11
Q3
11
Q4
11
Q1
12
Q2
12
Q3
12
Q4
12
Q1
13
Q2
13
Q3
13
Q4
13
Q1
14
Q2
14
Q3
14
Share (%) Weekly hours (m)
385m
weekly hours
37.8%
share
Q4 13
Q2
07
Q3
07
Q4
07
Q1
08
Q2
08
Q3
08
Q4
08
Q1
09
Q2
09
Q3
09
Q4
09
Q1
10
Q2
10
Q3
10
Q4
10
Q1
11
Q2
11
Q3
11
Q4
11
Q1
12
Q2
12
Q3
12
Q4
12
Q1
13
Q2
13
Q3
13
Q4
13
Q1
14
Q2
14
Q3
14
Reach (%) Reach (m)
27.4m
reach
51.2%
reach
Why do this?
Source: average weekly unique browsers w/c 18th Nov 2012 (iStats) / average weekly reach – listening live (RAJAR Q3 2012 -
adults)
2.3m 643k
134k
983k
483k
Why do this?
Why do this?
“This is audiences trying to
remember. Surely they are not
accurate.
Why can’t we do it like telly with
electronic devices that measure
actual viewing?”
“This is audiences trying to
remember. Surely they are not
accurate.
Why can’t we do it like telly with
electronic devices that measure
actual viewing?”
Source: nVision / Future foundation.
Why do this?
xx million
20.4 million
Why do this?
All figures in 000s and based on UK (except Facebook and Twitter which are based on entire world);
note that Radio 1 and 1Xtra charts are on different scales.
Why do this?
Live listening
requests
xxxx
xxx
xShort form audio clips
xxx
Ave. weekly
website UBs
xxxx
xxxx
Mobile UBs
18
Red Button
xxx
xx On-demand video clips
xxxx
Facebook fans
x Facebook actions
xxxx
Twitter Followers
Twitter actions
Programme requests
SMS received
x
Live ave. weekly
reach (10+)
11,725
Audio downloads
Listen Share
WatchInteract
xxx
xxx
YouTube views
YouTube subscribersxxx
xxx
Computer UBs
Tablet UBs
Week 39 – Live Lounge
Slide 9
Touchpoints
OUR ACTIVE
DAY
A coming together of 3 data sources
Slide 10
iStats
OUR ONLINE
DAY
RAB/Sparkler Media
and Mood data
OUR EMOTIONAL DAY
iSTATS
Slide 11
Peak use of BBC Online reflects the weekly routine
Slide 12
Mon Tue Wed Thur Fri Sat Sun
06:00
07:00
08:00
09:00
10:00
11:00
12:00
13:00
14:00
15:00
16:00
17:00
18:00
19:00
20:00
21:00
22:00
23:00
1. Lunch break
2. Home time
3. Winding down
4. Weekend
Sport
The Radio audience uses different screens to access
content at different ‘moments’ in the day
Slide 13
Computer Mobile Tablet Connected TV
Mon Tue Wed Thurs Fri Sat Sun Mon Tue Wed Thurs Fri Sat Sun Mon Tue Wed Thurs Fri Sat Sun Mon Tue Wed Thurs Fri Sat Sun
06:00
07:00
08:00
09:00
10:00
11:00
12:00
13:00
14:00
15:00
16:00
17:00
18:00
19:00
20:00
21:00
22:00
23:00
Bed to Bed allows us to drill down to a station level
Slide 14Source: iStats DAX. Average weekly browsers, Jan-March 2013
Computer Mobile Tablet
Mon Tue Wed Thurs Fri Sat Sun Mon Tue Wed Thurs Fri Sat Sun Mon Tue Wed Thurs Fri Sat Sun
06:00
07:00
08:00
09:00
10:00
11:00
12:00
13:00
14:00
15:00
16:00
17:00
18:00
19:00
20:00
21:00
22:00
23:00
Different formats map to different times of the
day/week
Slide 15
Live audio On – demand programmes On-demand audio clips On-demand video clips
Mon Tue Wed Thurs Fri Sat Sun Mon Tue Wed Thurs Fri Sat Sun Mon Tue Wed Thurs Fri Sat Sun Mon Tue Wed Thurs Fri Sat Sun
06:00
07:00
08:00
09:00
10:00
11:00
12:00
13:00
14:00
15:00
16:00
17:00
18:00
19:00
20:00
21:00
22:00
23:00
Live audio On – demand programmes On-demand audio clips On-demand video clips
Mon Tue Wed Thurs Fri Sat Sun Mon Tue Wed Thurs Fri Sat Sun Mon Tue Wed Thurs Fri Sat Sun Mon Tue Wed Thurs Fri Sat Sun
06:00
07:00
08:00
09:00
10:00
11:00
12:00
13:00
14:00
15:00
16:00
17:00
18:00
19:00
20:00
21:00
22:00
23:00
6 Music, like Radio 1, inspires a Monday catch-up
moment
Slide 16Source: iStats AV. Total requests, Jan-March 2013
Touchpoints
Slide 17
Starting with the basics, during the week 16-24s wake later
than those aged 65+
Slide 18Source: Touchpoints 2012
06:00 24:0008:00 23:00
0
10
20
30
40
50
60
70
80
90
100
Proportion awake (Mon-Fri)
16-24s 25-34s 35-44yrs 45-54yrs 55-64yrs 65yrs+
Working 9-5 is still the norm
Slide 19
0.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
06:00
06:30
07:00
07:30
08:00
08:30
09:00
09:30
10:00
10:30
11:00
11:30
12:00
12:30
13:00
13:30
14:00
14:30
15:00
15:30
16:00
16:30
17:00
17:30
18:00
18:30
19:00
19:30
20:00
20:30
21:00
21:30
22:00
22:30
Proportion of All Adults who are
at work on a typical weekday
We’re social, but solitude is common. The older we get, the
more likely we are to be on our own across the day.
Slide 20Source: Touchpoints 2012
0
10
20
30
40
50
60
06:00-06:30 06:30-07:00 07:00-07:30 07:30-08:00 08:00-08:30 08:30-09:00 09:00-09:30 09:30-10:00 10:00-10:30 10:30-11:00 11:00-11:30 11:30-12:00 12:00-12:30 12:30-13:00 13:00-13:00 13:30-14:00 14:00-14:30 14:30-15:00 15:00-15:30 15:30-16:00 16:00-16:30 16:30-17:00 17:00-17:30 17:30-18:00 18:00-18:30 18:30-19:00 19:00-19:30 19:30-20:00 20:00-20:30 20:30-21:00 21:00-21:30 21:30-22:00 22:00-22:30 22:30-23:00 23:00-23:30 23:30-24:00
Proportion on their own (Mon-Fri)
35-44yrs 45-54yrs 55-64yrs 65yrs+
06:00 24:00
Our Emotional Day
RAB/Sparkler Data
Energy (all adults): Monday is a rollercoaster
Slide 22
0.0
0.5
1.0
1.5
2.0
2.5
Morning Daytime Drive-time Evening
Monday Tues - Thurs Friday Saturday Sunday
Ave.score/5
Happiness (18-34s): Friday daytime is a high
Slide 23
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
Morning Daytime Drive-time Evening
Monday Tues - Thurs Friday Saturday Sunday
Ave.score/5
Attention (35+): Monday afternoon again …
Slide 24
0.0
0.5
1.0
1.5
2.0
2.5
Morning Daytime Drive-time Evening
Monday Tues - Thurs Friday Saturday Sunday
Ave.score/5
Slide 25
Bed to Bed: Bringing it all together
Slide 26
An on air approach to ‘programming’ online
Moments to explore/Thought-starters
Slide 27
1. Morning mobile
2. 9-5 live PC listen
3. Monday Catch-up Moment
4. Sunday On-demand Moment
5. We treat Friday differently; what about Monday?
Weekday waking
up – a mobile
moment
Workplace
listening– a
computer
moment
Sunday – an on
demand (tablet)
moment
Monday – a
catch-up
(computer)
moment
Bed to Bed
Alison Winter, Head of Audiences
BBC Radio & Music and Digital
Tuning into your digital audience
across the day

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Alison winter bbc bed to bed lokalrundfunktage 300615

  • 1. Bed to Bed Alison Winter, Head of Audiences BBC Radio & Music and Digital Tuning into your digital audience across the day
  • 2. Age 15-19 Age 20- 24 Age 15-24 Average hours per listener Q3 2008 Average hours per listener Q3 2013 Loss per head (minutes) 159 143 171 19:05 18:03 Why do this? Slide 2RAJAR Q3 08 – Q3 13 17:00 15:2414:37 16:14
  • 4. Source: RAJAR Q3 2012 Q2 07 Q3 07 Q4 07 Q1 08 Q2 08 Q3 08 Q4 08 Q1 09 Q2 09 Q3 09 Q4 09 Q1 10 Q2 10 Q3 10 Q4 10 Q1 11 Q2 11 Q3 11 Q4 11 Q1 12 Q2 12 Q3 12 Q4 12 Q1 13 Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14 Share (%) Weekly hours (m) 385m weekly hours 37.8% share Q4 13 Q2 07 Q3 07 Q4 07 Q1 08 Q2 08 Q3 08 Q4 08 Q1 09 Q2 09 Q3 09 Q4 09 Q1 10 Q2 10 Q3 10 Q4 10 Q1 11 Q2 11 Q3 11 Q4 11 Q1 12 Q2 12 Q3 12 Q4 12 Q1 13 Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14 Reach (%) Reach (m) 27.4m reach 51.2% reach Why do this?
  • 5. Source: average weekly unique browsers w/c 18th Nov 2012 (iStats) / average weekly reach – listening live (RAJAR Q3 2012 - adults) 2.3m 643k 134k 983k 483k Why do this?
  • 6. Why do this? “This is audiences trying to remember. Surely they are not accurate. Why can’t we do it like telly with electronic devices that measure actual viewing?” “This is audiences trying to remember. Surely they are not accurate. Why can’t we do it like telly with electronic devices that measure actual viewing?” Source: nVision / Future foundation.
  • 9. All figures in 000s and based on UK (except Facebook and Twitter which are based on entire world); note that Radio 1 and 1Xtra charts are on different scales. Why do this? Live listening requests xxxx xxx xShort form audio clips xxx Ave. weekly website UBs xxxx xxxx Mobile UBs 18 Red Button xxx xx On-demand video clips xxxx Facebook fans x Facebook actions xxxx Twitter Followers Twitter actions Programme requests SMS received x Live ave. weekly reach (10+) 11,725 Audio downloads Listen Share WatchInteract xxx xxx YouTube views YouTube subscribersxxx xxx Computer UBs Tablet UBs Week 39 – Live Lounge Slide 9
  • 10. Touchpoints OUR ACTIVE DAY A coming together of 3 data sources Slide 10 iStats OUR ONLINE DAY RAB/Sparkler Media and Mood data OUR EMOTIONAL DAY
  • 12. Peak use of BBC Online reflects the weekly routine Slide 12 Mon Tue Wed Thur Fri Sat Sun 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 1. Lunch break 2. Home time 3. Winding down 4. Weekend Sport
  • 13. The Radio audience uses different screens to access content at different ‘moments’ in the day Slide 13 Computer Mobile Tablet Connected TV Mon Tue Wed Thurs Fri Sat Sun Mon Tue Wed Thurs Fri Sat Sun Mon Tue Wed Thurs Fri Sat Sun Mon Tue Wed Thurs Fri Sat Sun 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
  • 14. Bed to Bed allows us to drill down to a station level Slide 14Source: iStats DAX. Average weekly browsers, Jan-March 2013 Computer Mobile Tablet Mon Tue Wed Thurs Fri Sat Sun Mon Tue Wed Thurs Fri Sat Sun Mon Tue Wed Thurs Fri Sat Sun 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
  • 15. Different formats map to different times of the day/week Slide 15 Live audio On – demand programmes On-demand audio clips On-demand video clips Mon Tue Wed Thurs Fri Sat Sun Mon Tue Wed Thurs Fri Sat Sun Mon Tue Wed Thurs Fri Sat Sun Mon Tue Wed Thurs Fri Sat Sun 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
  • 16. Live audio On – demand programmes On-demand audio clips On-demand video clips Mon Tue Wed Thurs Fri Sat Sun Mon Tue Wed Thurs Fri Sat Sun Mon Tue Wed Thurs Fri Sat Sun Mon Tue Wed Thurs Fri Sat Sun 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 6 Music, like Radio 1, inspires a Monday catch-up moment Slide 16Source: iStats AV. Total requests, Jan-March 2013
  • 18. Starting with the basics, during the week 16-24s wake later than those aged 65+ Slide 18Source: Touchpoints 2012 06:00 24:0008:00 23:00 0 10 20 30 40 50 60 70 80 90 100 Proportion awake (Mon-Fri) 16-24s 25-34s 35-44yrs 45-54yrs 55-64yrs 65yrs+
  • 19. Working 9-5 is still the norm Slide 19 0.0 5.0 10.0 15.0 20.0 25.0 30.0 35.0 06:00 06:30 07:00 07:30 08:00 08:30 09:00 09:30 10:00 10:30 11:00 11:30 12:00 12:30 13:00 13:30 14:00 14:30 15:00 15:30 16:00 16:30 17:00 17:30 18:00 18:30 19:00 19:30 20:00 20:30 21:00 21:30 22:00 22:30 Proportion of All Adults who are at work on a typical weekday
  • 20. We’re social, but solitude is common. The older we get, the more likely we are to be on our own across the day. Slide 20Source: Touchpoints 2012 0 10 20 30 40 50 60 06:00-06:30 06:30-07:00 07:00-07:30 07:30-08:00 08:00-08:30 08:30-09:00 09:00-09:30 09:30-10:00 10:00-10:30 10:30-11:00 11:00-11:30 11:30-12:00 12:00-12:30 12:30-13:00 13:00-13:00 13:30-14:00 14:00-14:30 14:30-15:00 15:00-15:30 15:30-16:00 16:00-16:30 16:30-17:00 17:00-17:30 17:30-18:00 18:00-18:30 18:30-19:00 19:00-19:30 19:30-20:00 20:00-20:30 20:30-21:00 21:00-21:30 21:30-22:00 22:00-22:30 22:30-23:00 23:00-23:30 23:30-24:00 Proportion on their own (Mon-Fri) 35-44yrs 45-54yrs 55-64yrs 65yrs+ 06:00 24:00
  • 22. Energy (all adults): Monday is a rollercoaster Slide 22 0.0 0.5 1.0 1.5 2.0 2.5 Morning Daytime Drive-time Evening Monday Tues - Thurs Friday Saturday Sunday Ave.score/5
  • 23. Happiness (18-34s): Friday daytime is a high Slide 23 0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 Morning Daytime Drive-time Evening Monday Tues - Thurs Friday Saturday Sunday Ave.score/5
  • 24. Attention (35+): Monday afternoon again … Slide 24 0.0 0.5 1.0 1.5 2.0 2.5 Morning Daytime Drive-time Evening Monday Tues - Thurs Friday Saturday Sunday Ave.score/5
  • 25. Slide 25 Bed to Bed: Bringing it all together
  • 26. Slide 26 An on air approach to ‘programming’ online
  • 27. Moments to explore/Thought-starters Slide 27 1. Morning mobile 2. 9-5 live PC listen 3. Monday Catch-up Moment 4. Sunday On-demand Moment 5. We treat Friday differently; what about Monday? Weekday waking up – a mobile moment Workplace listening– a computer moment Sunday – an on demand (tablet) moment Monday – a catch-up (computer) moment
  • 28. Bed to Bed Alison Winter, Head of Audiences BBC Radio & Music and Digital Tuning into your digital audience across the day