Akamai is a leading content delivery network founded in 1998 with over 150,000 servers in 81 countries. It delivers up to 30% of worldwide web traffic and accelerates daily traffic of over 10 terabits per second. Akamai serves the top media companies, ecommerce sites, banks, newspapers, social media sites, computer manufacturers, and anti-virus companies. The presentation discusses Akamai's global intelligent platform and how it leverages trends in media, mobile, cloud, big data, and security to optimize cloud services and protect against cyber attacks.

1. Akamai in Hyperconnected World
Filip Walkowicz – Site Leader & Senior Customer Care Manager
Paweł Kuśmierski – Senior Engineer, Lead, System Operations
Akamai Krakow Center of Excellence

2. What’s Akamai?
 Founded at MIT in 1998 by prof. Tom Leighton and Danny Lewin
 Akamai has the world’s most distributed Internet platform (over
150.000 servers, deployed in 81 countries)
 The Akamai Intelligent Platform is leading cloud platform delivering up
to 30% of the worldwide web traffic.
 Accelerating Daily Traffic of:

10+ Tbps

20+ million hits per second

2+ trillion deliveries per day

30+ petabytes/day

10+ million concurrent streams
©2013 AKAMAI | FASTER FORWARDTM

3. Who do we serve?







The top 30 media & entertainment companies
All 20 top global eCommerce sites
7 of the top 10 world banks
9 of the top 10 largest newspapers
9 out of 10 top social media sites
6 of the top 7 computer manufacturers
All of the top anti-virus companies
©2013 AKAMAI | FASTER FORWARDTM

4. Representative Customers
Adobe
All Nippon Airways (ANA)
Apple (1999)
AUDI
BMW
Department of Defense
Facebook
FedEx
L'Oréal
Marks & Spencer
MTV Networks
MySpace
Microsoft
Netflix
General Motors
Harley-Davidson, Inc
Hitachi
IBM
Intercontinental Hotels Group
Qantas Airways
Red Hat Inc.
Research In Motion (RIM)
Sony Computer Entertainment
Sony Ericsson Mobile Communications
Toyota Motor Sales
TrendMicro
Victoria's Secret
Yahoo!
©2013 AKAMAI | FASTER FORWARDTM

5. Explosive Growth Online
2012
2020
More People 2.2 Billion1
5 Billion2
More
Devices
8 Billion3
50 Billion4
More Money
€600 Billion1
€2800 Billion2
Sources: (Global) 1 Internet World Stats 2 Akamai Estimates 3 IMS Research 4 Ericsson
©2013 AKAMAI | FASTER FORWARDTM

6. Trends of mobile devices usage voice/data
View on 2007- 2012 towards data usage
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7. Leveraging Key Megatrends
Media
Mobile
Cloud
More than 90% of
Internet traffic will
be video by 20151
10:1 devices per
internet user by
20202
One-third of all
data will live in or
pass through the
cloud by 20201
Sources: 1-Cisco, 2-Akamai 3-IAB, 4-McAfee
©2013 AKAMAI | FASTER FORWARDTM
Big Data
2.5 exabytes of
data are created
every day3
Security
Cyber attacks
cost companies
up to $100,000/min4

8. 10’000 feet view of Akamai
©2013 AKAMAI | FASTER FORWARDTM

9. Challenges with Cloud Adoption
Akamai Cloud Optimization
The User Always Connects to a Nearby Akamai Server
Akamai Edge Servers
Cloud Datacenter
End User
Cloud servers reside in big
data centers, farther away
from the end user…
...resulting in decreased
performance and security
©2013 AKAMAI | FASTER FORWARDTM

10. Cloud Optimization: Route Selection
Cloud Datacenter
X
End User
X
Problem 1
Route to datacenter
may perform poorly
©2013 AKAMAI | FASTER FORWARDTM

11. Cloud Optimization: Route Selection
Akamai Edge Servers
Cloud Datacenter
End User
X
Solution
Problem 1
Route to datacenter
may perform poorly
Akamai SureRoute
to optimize route
©2013 AKAMAI | FASTER FORWARDTM

12. Akamai SureRoute Makes a Big Difference
Packet loss into India after MidEast cable cut
Packet Loss
50%
40%
30%
20%
10%
0%
Generic Internet
©2013 AKAMAI | FASTER FORWARDTM
Akamai

13. Cloud Optimization: Communication Protocol
Akamai Edge Servers
Cloud Datacenter
End User
Problem 2
Solution
Akamai Communication
Protocol
Many round trips for
initial large download
©2013 AKAMAI | FASTER FORWARDTM

14. Attacks on Akamai Customers
600
• Typical Attack Size: 3-10 Gbps
500
• Attacks are originating from all
geographies and are moving between
geographies during the attack
Number of Attacks
• Large Attack Size: 100-200 Gbps
400
300
200
100
0
2009
©2013 AKAMAI | FASTER FORWARDTM
2010
2011

15. The Threat is Varied & Easier to Launch
Attack Methods
Malware
1%
74% of companies
experienced one or more
DDoS attacks in the past year.
31% of these attacks
resulted in service disruption.
New attack tools such as
Low Orbit Ion Cannon
Users download the tool, insert
the target URL or IP and press
GO!
Insufficient Authentication
1%
DNS Hijacking
1%
Abuse of Functionality
1%
Content Spoofing
1%
OS Commanding
1%
Unknown
10%
Denial of
Service
(DoS)
32%
Predictable Resource Location
1%
Banking Trojan
1%
Stolen Credentials
1%
Misconfiguration
3%
Known Vulnerability
4%
Process Automation
4%
Cross-Site Request Forgery
(CSRF)
4%
Brute Force
4%
Cross-Site
Scripting
(XSS)
9%
SQL Injection
(SQLi)
21%
Source: TrustWave - 2010 - Web Hacking Incident Database
©2013 AKAMAI | FASTER FORWARDTM

16. Web Application With a Perimeter Defense
(Cloud)
Datacenters
End User
Origin
Traffic
Akamai
Traffic
10000
10000
1000
1000
100
100
10
10
1
1
COVERED
©2013 AKAMAI | FASTER FORWARDTM

17. July 4th – 7th 2009 DDoS Attack
400,000 Korean Bots Attack Key U.S. Government Web Sites
Peak Traffic
Times Above
Normal Traffic
U.S. Government Customer 1
124 Gbps
598x
U.S. Government Customer 2
32 Gbps
369x
U.S. Government Customer 3
9 Gbps
39x
U.S. Government Customer 4
9 Gbps
19x
U.S. Government Customer 5
2 Gbps
9x
U.S. Government Customer 6
1.9 Gbps
6x
Customer – PROTECTED
©2013 AKAMAI | FASTER FORWARDTM

18. July 4th – 7th 2009 DDoS Attack
400,000 Korean Bots Attack Key U.S. Government Web Sites
Attack Size — Gbps
125
23:00 Mitigation
measures engaged
100
July 5, 2009
Unique IPs
Spike 1
21:00 Akamai identifies
sources
75
20:00 Attack grows
rapidly
50
16:00 Customer
notified
25
0:00
23:50 Peak
pageviews
Spike 2
08:00
16:00
0:00
©2013 AKAMAI | FASTER FORWARDTM
08:00
16:00
Spike 3

19. Under the hood
©2013 AKAMAI | FASTER FORWARDTM

20. Akamai Platform
•
•
•
•
•
•
•
Various web infrastructure services
Over 150,000 machines
Over 1 million distributed components
Over 1000 autonomous systems
24/7/365 operation
Failures, usage changes
Massive, real-time monitoring
©2013 AKAMAI | FASTER FORWARDTM

21. Query
• Distributed data collection
• Aggregation at several hundred points
• SQL-style interface
©2013 AKAMAI | FASTER FORWARDTM

22. A Sample Query
SELECT
c.continent_name,
SUM(l.hits) hits
FROM
load_info l,
region_data r,
continent_data c
WHERE
l.georegion=r.id AND
r.continent=c.continent
GROUP BY
c.continent_name
ORDER BY
hits DESC;
c.continent_name
hits
---------------- --------North America 4,620,551
Europe 3,392,102
South America
655,175
Asia
552,258
Africa
106,781
Oceania
39,905
Antarctica
135
©2013 AKAMAI | FASTER FORWARDTM

23. Query at the Edge
• Each machine collects its own data
• Many processes may publish
• Snapshots every two minutes
©2013 AKAMAI | FASTER FORWARDTM

24. Cluster proxies
•
•
Collect data for the whole cluster
Include themselves
©2013 AKAMAI | FASTER FORWARDTM

25. Top-Level Aggregators
• Collect data for the whole network
• Snapshots every two minutes
• Static tables for data that doesn’t change
much
©2013 AKAMAI | FASTER FORWARDTM

26. SQL parsers
• Get tables from 1 TLA
• Only get the ones we need
• Answer queries based on
them
©2013 AKAMAI | FASTER FORWARDTM

27. Aggregator Sets
• Span different parts of the network
• Designated for different purposes
• Several replicated TLAs & SQLs
• Combined TLA/SQLs
• Shared hostnames
• Help meet reliability guarantees
• Help tolerate faults & keep localized
©2013 AKAMAI | FASTER FORWARDTM

28. Scale
•
•
•
•
Several hundred TLAs, SQLs, TLA/SQLs
Thousands of queries per minute
Tens of GB in the system
Up to 16 GB per TLA (and growing fast)
•
•
•
•
•
Internet usage
Network growth
Customer growth
Data/customer
More queries
• Age of data typically a few minutes
©2013 AKAMAI | FASTER FORWARDTM

29. Download the Akamai
Internet Visualization
app in the Apple store
Result:
Result:
Result:
2-100X
2-100X
2-100X
compression
compression
compression
©2013 AKAMAI | FASTER FORWARDTM

30. Dziękujemy za uwagę
Filip Walkowicz, fwalkowi@akamai.com
Paweł Kuśmierski, pkusmier@akamai.com
©2013 AKAMAI | FASTER FORWARDTM