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A BRAND UP IN THE AIR
ARE YOU:
tone
focus
REACT
RESPOND
“Thank you for this great championship,
proud and hope to see you at home.”
crash and burn:
low tone
inward-focused
ill-informed
non-strategic
brand blind
short-term view
brand damaging
flying high:
high tone
audience-aware
informed
strategic
brand aware
long-term view
brand building
REACTIVE
RESPONSIVE

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Airline brands fighting for air

  • 1. A BRAND UP IN THE AIR ARE YOU: tone focus REACT RESPOND “Thank you for this great championship, proud and hope to see you at home.” crash and burn: low tone inward-focused ill-informed non-strategic brand blind short-term view brand damaging flying high: high tone audience-aware informed strategic brand aware long-term view brand building REACTIVE RESPONSIVE