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Marketing Automation
Demand Generation

Sonntag, 29. März 2009
About




                                                                                                                                       2
© ASERVO Interactive GmbH, 2008 All rights reserved.   ASERVO Interactive is Certified Partner for Training Services and SmartStart.
ASERVO Marketing Automation Modules
1.        Marketing Automation
            Website Traffic & Analysis
            Email Marketing & Forms
            Print, Fax, SMS und RSS
            Campaign Management
                    Event Planning, Execution, Reporting
                    Surveys
            Automated Campaign Workflow
            Hypersites & Personalized Landing Pages
2.        Demand Generation
            Lead Generation
            Lead Scoring & Rating
            Lead Nurturing
            CRM Integration


                                                                                                                                            3
© ASERVO Interactive GmbH, 2008 All rights reserved.        ASERVO Interactive is Certified Partner for Training Services and SmartStart.
Website Traffic & Analysis




© ASERVO Interactive GmbH, 2008 All rights reserved.   ASERVO Interactive is Certified Partner for Training Services and SmartStart.
Website – Visitor Profiling




                                                                                                                                       5
© ASERVO Interactive GmbH, 2008 All rights reserved.   ASERVO Interactive is Certified Partner for Training Services and SmartStart.
Communication Channel




© ASERVO Interactive GmbH, 2008 All rights reserved.   ASERVO Interactive is Certified Partner for Training Services and SmartStart.
Email Marketing

                                                                                           Email Effectiveness Rate =

                                                                                           non-distinct click-throughs /
                                                                                           non-distinct opens.

                                                                                           in %




                                                                                                                                       7
© ASERVO Interactive GmbH, 2008 All rights reserved.   ASERVO Interactive is Certified Partner for Training Services and SmartStart.
Form Submissions




                                                                                                                                       8
© ASERVO Interactive GmbH, 2008 All rights reserved.   ASERVO Interactive is Certified Partner for Training Services and SmartStart.
Campaign Management




                                                                                                      Channels




                                                                                                          Leads




                                                                                                          Events


© ASERVO Interactive GmbH, 2008 All rights reserved.   ASERVO Interactive is Certified Partner for Training Services and SmartStart.
Event Management



                                                       Event details




                                                        Workflows




© ASERVO Interactive GmbH, 2008 All rights reserved.                ASERVO Interactive is Certified Partner for Training Services and SmartStart.
Automated Campaign Workflow
Workflow Example




                                                                                                                                       11
© ASERVO Interactive GmbH, 2008 All rights reserved.   ASERVO Interactive is Certified Partner for Training Services and SmartStart.
Demand Generation




                                                                                                                                       12
© ASERVO Interactive GmbH, 2008 All rights reserved.   ASERVO Interactive is Certified Partner for Training Services and SmartStart.
ASERVO Demand Generation Process




 Google
                Banner



       Events




                                                                                                                                       13
© ASERVO Interactive GmbH, 2008 All rights reserved.   ASERVO Interactive is Certified Partner for Training Services and SmartStart.
Lead Scoring & Rating – Valuable Leads
         Use the prospects’ behavior and activities
         to score for sales follow up or nurturing.
         Use explicit data like standard BANT
         (Budget, Authority, Need, Timeframe)
         answers.


         Upon SUBMIT, Eloqua:
             Adds lead to Scoring program
             Sends notification to salesperson
             Cleanses data submitted




                                                                                                                                       14
© ASERVO Interactive GmbH, 2008 All rights reserved.   ASERVO Interactive is Certified Partner for Training Services and SmartStart.
Lead Nurturing




                                                                                                         Based on their online
                                                                                                         behavior leads are
                                                                                                         treated differntly and
                                                                                                         receive emails with
                                                                                                         relevant content.


                                                                                                                                       15
© ASERVO Interactive GmbH, 2008 All rights reserved.   ASERVO Interactive is Certified Partner for Training Services and SmartStart.
Lead Routing




                                                       Based on assignment rules (such as
                                                       Account name, Zip Code etc) a
                                                       salesperson/ distributor will be
                                                       assigned




© ASERVO Interactive GmbH, 2008 All rights reserved.     ASERVO Interactive is Certified Partner for Training Services and SmartStart.
Sales Reporting & Alerts




                                                                                                                                       17
© ASERVO Interactive GmbH, 2008 All rights reserved.   ASERVO Interactive is Certified Partner for Training Services and SmartStart.
Benefits of Lead Management

         Better qualified leads
         Faster closure
         Higher revenues


   by


         innovative tools
         ongoing processes
         focussed resources




                                                                                                                                       18
© ASERVO Interactive GmbH, 2008 All rights reserved.   ASERVO Interactive is Certified Partner for Training Services and SmartStart.
Thank you.


ASERVO Interactive GmbH
Raiffeisenallee 5
82041 Oberhaching
Tel.:    +49 89 143673 21
rjanning@aservo.com
leadmanagement.aservo.com

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Ai Marketing Automation And Demand Generation 30 Mins

  • 2. About 2 © ASERVO Interactive GmbH, 2008 All rights reserved. ASERVO Interactive is Certified Partner for Training Services and SmartStart.
  • 3. ASERVO Marketing Automation Modules 1. Marketing Automation  Website Traffic & Analysis  Email Marketing & Forms  Print, Fax, SMS und RSS  Campaign Management  Event Planning, Execution, Reporting  Surveys  Automated Campaign Workflow  Hypersites & Personalized Landing Pages 2. Demand Generation  Lead Generation  Lead Scoring & Rating  Lead Nurturing  CRM Integration 3 © ASERVO Interactive GmbH, 2008 All rights reserved. ASERVO Interactive is Certified Partner for Training Services and SmartStart.
  • 4. Website Traffic & Analysis © ASERVO Interactive GmbH, 2008 All rights reserved. ASERVO Interactive is Certified Partner for Training Services and SmartStart.
  • 5. Website – Visitor Profiling 5 © ASERVO Interactive GmbH, 2008 All rights reserved. ASERVO Interactive is Certified Partner for Training Services and SmartStart.
  • 6. Communication Channel © ASERVO Interactive GmbH, 2008 All rights reserved. ASERVO Interactive is Certified Partner for Training Services and SmartStart.
  • 7. Email Marketing Email Effectiveness Rate = non-distinct click-throughs / non-distinct opens. in % 7 © ASERVO Interactive GmbH, 2008 All rights reserved. ASERVO Interactive is Certified Partner for Training Services and SmartStart.
  • 8. Form Submissions 8 © ASERVO Interactive GmbH, 2008 All rights reserved. ASERVO Interactive is Certified Partner for Training Services and SmartStart.
  • 9. Campaign Management Channels Leads Events © ASERVO Interactive GmbH, 2008 All rights reserved. ASERVO Interactive is Certified Partner for Training Services and SmartStart.
  • 10. Event Management Event details Workflows © ASERVO Interactive GmbH, 2008 All rights reserved. ASERVO Interactive is Certified Partner for Training Services and SmartStart.
  • 11. Automated Campaign Workflow Workflow Example 11 © ASERVO Interactive GmbH, 2008 All rights reserved. ASERVO Interactive is Certified Partner for Training Services and SmartStart.
  • 12. Demand Generation 12 © ASERVO Interactive GmbH, 2008 All rights reserved. ASERVO Interactive is Certified Partner for Training Services and SmartStart.
  • 13. ASERVO Demand Generation Process Google Banner Events 13 © ASERVO Interactive GmbH, 2008 All rights reserved. ASERVO Interactive is Certified Partner for Training Services and SmartStart.
  • 14. Lead Scoring & Rating – Valuable Leads Use the prospects’ behavior and activities to score for sales follow up or nurturing. Use explicit data like standard BANT (Budget, Authority, Need, Timeframe) answers. Upon SUBMIT, Eloqua:  Adds lead to Scoring program  Sends notification to salesperson  Cleanses data submitted 14 © ASERVO Interactive GmbH, 2008 All rights reserved. ASERVO Interactive is Certified Partner for Training Services and SmartStart.
  • 15. Lead Nurturing Based on their online behavior leads are treated differntly and receive emails with relevant content. 15 © ASERVO Interactive GmbH, 2008 All rights reserved. ASERVO Interactive is Certified Partner for Training Services and SmartStart.
  • 16. Lead Routing Based on assignment rules (such as Account name, Zip Code etc) a salesperson/ distributor will be assigned © ASERVO Interactive GmbH, 2008 All rights reserved. ASERVO Interactive is Certified Partner for Training Services and SmartStart.
  • 17. Sales Reporting & Alerts 17 © ASERVO Interactive GmbH, 2008 All rights reserved. ASERVO Interactive is Certified Partner for Training Services and SmartStart.
  • 18. Benefits of Lead Management Better qualified leads Faster closure Higher revenues by innovative tools ongoing processes focussed resources 18 © ASERVO Interactive GmbH, 2008 All rights reserved. ASERVO Interactive is Certified Partner for Training Services and SmartStart.
  • 19. Thank you. ASERVO Interactive GmbH Raiffeisenallee 5 82041 Oberhaching Tel.: +49 89 143673 21 rjanning@aservo.com leadmanagement.aservo.com