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Cloud ERP for every business need SAP S/4HANA Cloud, public edition Overview - 2302 Hitesh Solanki
2 Public Intelligent Enterprise and RISE with SAP SAP S/4HANA Cloud, public edition Introduction SAP S/4HANA Cloud, public edition End to End Processes Overview SAP S/4HANA Cloud, public edition Industry Scope Overview SAP S/4HANA Cloud, public edition Cross Topics
Intelligent Enterprise and RISE with SAP
4 Public SAP S/4HANA Cloud in the Intelligent Enterprise
5 Public Building YOUR Intelligent Enterprise Industry Packages • Automotive • Consumer Products • Industrial Machinery and Components • Retail • Utilities Line of Business Packages • Modular Cloud ERP* • Human Experience Management (HXM) Business process intelligence (BPI) SAP Business Technology Platform SAP Business Network Starter Pack SAP S/4HANA Cloud (public or private) Flexibility to choose infrastructure provider Premier Value Simplified Engagement Guided Journey Custom Code Migration, SAP Readiness Check, SAP Cloud ALM, SAP Enable Now, SAP Learning Hub *Modular Cloud ERP brings together core modules from all lines of business into one package of customer choice. Experience Management Package
6 Public RISE with SAP S/4HANA Cloud, public edition offering SAP S/4HANA Cloud, public edition Is the Focus of this Presentation SAP S/4HANA Cloud, public edition Cloud Infrastructure and Operations SAP Business Technology Platform SAP® Business Network Starter Pack SAP Build Process Automation (license starter pack) SAP Cloud Application Lifecycle Management SAP Learning Hub The term “SAP S/4HANA Cloud” in this complete slides deck refers to SAP S/4HANA Cloud, public edition
SAP S/4HANA Cloud, public edition Overview
9 Public • • • • • • • • • • • • • • • • • • • • • • • • • • • • Industry capabilities • • • • Predictive Contracts • • • • • SAP S/4HANA Cloud, public edition – The Most Integrated Cloud ERP Increase margin with built-in best-practices and industry-specific processes Comprehensive end to end business processes delivered by preconfigured best-practices and industry-specific scenarios ML GR/IR Cockpit My Sales Overview Manage Production Orders Transportation Cockpit Compliance Information Solution Order SAP Analytics Cloud embedded Maintenance Cost Sequenced JIT Calls Procurement Overview
11 Public SAP S/4HANA Cloud Localization Overview Customer local versions via localization as a self-service for SAP S/4HANA Cloud, public edition 1 1 Current S/4HANA Cloud customers using SAP Central Business Configuration (CBC) with 3-system landscape environment can participate in Configuration Localization Tool early adoption program.. Belarus, Venezuela, embargo countries and SAP delivered/planned Local Versions are excluded. Supporting 32 languages Predefined country/region-specific functions for 51 local versions SAP S/4HANA Cloud 2302, Local Versions: Release Information & Restriction Note: 3273113 Arabi Bahasa (Malaysia) Bulgarian Chinese (simplified) Chinese (traditional) Croatian Czech Danish Dutch English Finnish French German Greek Hebrew Hungarian Italian Japanese Kazakh Korean Norwegian Polish Portuguese Romanian Russian Serbian Slovak Slovenian Spanish Swedish Thai Turkish Australia Austria Belgium Brazil Bulgaria Canada China Czechia Chile Colombia Croatia Denmark Egypt Finland France Germany Hong Kong (China) Hungary India Indonesia Ireland Italy Japan Luxembourg Malaysia Mexico Netherlands New Zealand Norway Philippines Poland Portugal Qatar Romania Russia Saudi Arabia Singapore South Africa South Korea Slovakia Spain Sweden Switzerland Taiwan (China) Thailand Turkey United Arab Emirates United Kingdom United States Greece Early Adoption Argentina Early Adoption
12 Public SAP Mobile Start New UX - Horizon Visual Theme SAP S/4HANA Cloud Embedded guidance/ support Intuitive user-centric UX approach allowing users to connect anywhere on any device, improve productivity and adopt rapidly with built-in guidance and support
14 Public Combine end to end best practice processes with Intelligent Technologies to drive efficiencies SAP S/4HANA Cloud Unlocks New Efficiency with Intelligent Automation Discover Data-driven decisions for measurable revenue increase React Exception-based notifications with insight-to-action options Automate Multiple RPA bot (attended + unattended) and workflows for execution. Machine Learning supported process automation
15 Public SAP S/4HANA Cloud Integration and Extensibility Expose data Add database fields / objects Adopt new user interface Data marts & analytics Refresh & mobilize user experience Big Data Create custom analytics In-app extensibility Side-by-side extensibility Add application logic Create forms / e-mail templates Cloud native for B2C & B2B Process innovation Data science & intelligence Secured connectivity User interface Rules / Workflow Process / Events Data replication SAP S/4HANA SAP Extension Suite SAP Integration Suite SAP Intelligence Enterprise Scenarios Pre-built extension scenarios & extensibility Pattens 485+ APIs for SAP S/4HANA Cloud User interface layer Application layer Database layer E2E Security / E2E Lifecycle Management
16 Public Customers in all industries: Procurement Manufacturing IT Finance Supply Chain R&D/ Engineering Sales Asset Management 50% reduction in lead time, more accurate assessment of asset capacity and potential for overload work Manage assets more efficiently, eliminating a daily three-hour manual asset management process and removing human errors 20% increase in service revenue from new business models 50% reduction in time needed to close monthly accounts. 1.5x more payment transactions managed by the same number of employees Reimagined contact-to-cash process to improve project profitability Improved processes for product development Savings of approximately one million in hardware maintenance costs and a 10% improvement in IT operations Increase the inventory turnover rate by 30%, shorten the turnover time from 30 to 20 days, and reduce inventory cost by 10% $2 million saved by reducing duplicate purchase orders 100% traceable production from raw materials to finished parts Improve production and management efficiency and increase the rate of on- time completion to more than 95% Exemplary view, for further references please refer to the Customer Stories Finder. Chemicals Consumer Products High Tech Ind. Machinery and Components Life Sciences Mill Products Oil & Gas Prof. Services 7x increase in order processing capacity 97% Of deliveries made on- time – up from 90%, increasing customer satisfaction 60% automation of purchasing processes for required materials SAP S/4HANA Cloud Business Value References 90% lower IT costs than in other similarly sized companies
17 Public Why SAP S/4HANA Cloud, public edition? Run on the industry standard to deliver results right away and to quickly tackle your top business priorities Accelerate business growth by maximizing both the top line and bottom line Keep innovation moving by always being on the latest and by extending the solution to differentiate your business Quickly tackle your top business priorities and expand as your needs change Deliver results right away with ready-to-work processes built on proven industry best practices Drive top line growth by enabling innovative business models at global scale Stay ahead by always getting the latest process and technology innovations Achieve bottom line growth with proven business processes for your industry and intelligent ERP technologies Build your own breakthroughs with a fully extensible platform
18 Public SAP S/4HANA Cloud Trial Free of Charge Test a real SAP S/4HANA Cloud system 14 days for free. Guided Tours Explore the solution highlights along expert-curated scenarios. Comprehensive Scope Run a broad range of processes across Finance and Logistics. Complementary Content Consume complementary content linked in the trial. SAP S/4HANA Cloud Trial System Get a first impression of how SAP S/4HANA cloud will optimize your business processes by leveraging the free trial.
SAP S/4HANA Cloud, public edition End to End Processes Overview
20 Public Intelligent, sustainable enterprise Industry-specific end to end processes Business process management App dev Integration Data and analytics AI SAP S/4HANA Cloud for the Intelligent Enterprise Idea to Market Source to Pay Record to Report and FP&A Lead to Cash Plan to Fulfill Acquire to Decommission
21 Public Lead to Cash - SAP S/4HANA Cloud Business Value Lead & Quote Order & Fulfillment Bill & Collect Set sales target strategy Manage customers Generate lead Omnichannel sales & service experience Manage sales quotes Analyze sales performance Receive / create customer /subscription order Confirm customer order Deliver goods & post costs in Accounting Confirm services & post costs in Accounting Monitor order execution Handle returns and claims Plan bill product sale, service sales & subscription Collect bill of usage data Execute invoicing, incl. billing correction Post revenue in Accounting Collect open payments Monitor and analyze profitability 50% Increase in sales management efficiency 7 Times Increase in order processing capacity 3-4 days Required to carry out mass price change updates easily, down from several weeks 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6
22 Public Bill & Collect  Business Benefits  Supporting multiple billing scenarios o Sales billing o Solution billing o Convergent invoicing (CI)  Accounts receivables o Accounts receivables o Contract Accounting (FI-CA) Order & Fulfillment  Business Benefits  Supporting multiple sales scenarios o Sales of physical goods o Sales of services o Sales of subscriptions and usage-based consumptions o Sales of combination of physical goods, services, subscriptions and usage-based consumptions Lead & Quote  Business Benefits  Out-of-the-box integrations o Out-of-the-box integration flows for your end to end digital customer experience Lead to Cash - SAP S/4HANA Cloud L300 Table of Content
23 Public Lead to Cash - SAP S/4HANA Cloud Process Deep Dive Solution Business - process flow Order & Fulfill Capture configuration requirements in the sales quote One order for bundled offering, incl. products, services, projects and subscriptions. Holistic order progress monitoring for operational transparency Single invoice, covering all selling component for financial efficiency Quote Order Order Fulfillment and Monitoring Subscription Management Invoicing and Payment Finance and Revenue Lifecycle management of subscription contract and entitlement Central view on profit margin, following event- based revenue recognition
24 Public Lead to Cash - SAP S/4HANA Cloud Process Deep Dive Solution Business - high-level solution architecture Order & Fulfill Solution Order  Sales order item  Service order item  Service contract item  Project item  Subscription item Sales Order  Sales order item Service Order  Service order item Service Contract  Service contract item Prof. Service Project  Project item Subscription**  Subscription item Entitlements** Invoice  Sales order item  Service order item  Service contract item  Project item  Subscription item Revenue Recognition & Profitability Analysis  Sales order item  Service order item  Service contract item  Project item  Subscription item Profitability Analysis SAP S/4HANA Cloud SAP Subscription Billing SAP Entitlement Management ** Additional subscription, separate setup
25 Public SAP S/4HANA Cloud Low-Touch Sales Order Management • Standard interface (API) for sales orders exchange with external system • Simplified user experience for fast sales order entry • Robotic Processing Automation bot** for sales order creation • Order completeness check • Pricing calculation • Credit check • Product availability check and confirmation • Foreign trade compliance check • Product compliance check • Payment cards • Mass change of sales documents • Approval Workflow and Situation Handling optimize order processing • Order Issue Monitoring Dashboard for collecting order fulfillment issues in real-time • Track Sales Order Details to follow the complete order fulfillment process flow • Dashboards for Order Confirmation; Order Delivery Performance; Customer 360 and more Order Monitoring Order Processing Order Entry Origins • Sales order creation via uploading MS Excel sheet • Automatic sales order creation from PDF files (ML) • Integration with logistic execution (warehouse and transportation tasks) • Business partner multiple and time-depended addresses ** Additional subscription, separate setup
29 Public SAP S/4HANA Cloud Customer Returns and Refund Process Flow Returns order with or without reference to initiate a customer return, optionally with approval process. Post goods receipt for returned products. Perform product inspection and record the inspection result. Process logistical follow-up activities based on the inspection results. Compensate customers via credit memo or replacement of the returned products. Track the customer return progress and the related business documents. Returns Order Receive returned goods Product inspection Logistical follow- ups Compensate customers Track customer returns
30 Public SAP S/4HANA Cloud Customer Returns and Refund Key Capabilities Returns Order Receive returned goods Product inspection Logistical follow- ups Compensate customers Track customer returns • Create returns order with reference to a sales order /an invoice; or without reference • Assign WBS element to return order • Process Sales Kit in returns order • If the products have been received, make immediate decision on the logistical follow-ups (e.g. send back) and on the refunding • Trigger direct return from customer to supplier • Approval workflow. • Support the process of 1) return goods receipt, 2) product inspection, 3 ) logistical follow-ups for non-valuated returns stock. After the refunding and/or processing the relevant logistical follow-up activities (indicating the change of the goods ownership), the posting to financials occurs automatically. • Product inspection, incl. inspections splits to enter different inspection results for sub-quantities of the total quantity of a returns delivery item. • Decide on logistical follow-up activities based inspection result: • Transfer to free available stock; Transfer to scrap; Forwarding to supplier; Send back to customer; Scrap for customer; In-House Repair • Goods receipt quantity correction • Support the lean processing without inspection and logistical follow-up • Compensate at any time of the process • Credit memo • Replacement product • No refund • If credit memo from supplier is received, this will be taken into consideration for customer refund decision • Monitor customer return process and related documents via process flow • Analytics on return rate and Customer Return Overview • Cost controlling – tracking return costs by profitability segment for instance.
31 Public 7 Group Company 1010 (Delivering Company) SAP S/4HANA Cloud Advanced Intercompany Sales Single Level Single System Intercompany Process Flow Customer Company 1710 (Selling Company) Plant 1010 Stock in Transit Sales Order 4 Physical Stock Stock in Transit Transit Plant 1710 Stock in Transit Purchase Order 3 Sales Order* 2 Customer Invoice C Purchase Order 1 Supplier Invoice D IC Supplier Invoice B IC Invoice A Outbound Delivery 5 Stock Transfer into SIT 1010 6 GI from SIT 1710 8 GI from SIT 1010 GR to SIT 1710 Stock Transfer from 1010 to 1710 7b 7 7a Goods Receipt 9 * SO2 is logistically leading: - Advanced ATP check - Integration into MRP - Product Compliance Check - Trade Compliance Check - Transportation Mgt Integration
32 Public SAP S/4HANA Cloud Advanced Intercompany Sales Key Capabilities • Highly automated end to end process – fully integrated with: ─ Available-to-Promise check (ATP) ─ Material Resource Planning (MRP) ─ Product Compliance ─ Trade Compliance ─ Transportation Management ─ Support of IFRS 15 compliant for revenue recognition and Cost Of Goods Sold (COGS) ─ Product Costing ─ Profitability reporting across legal entities ─ Group Reporting / Consolidation • End to end value chain and process monitor ─ Ensures process transparency with the ability of issue detection and document posting monitoring • Change in customer-facing sales order is allowed, all follow-up documents will be automatically updated • Valuated Stock in Transit in the Selling Company manages ─ Seamless change of control between affiliates and customer ─ Related material document posting automatically • Purchase Order in the Selling Company enabling landed cost in product costing for the selling company
36 Public The ability to do flexible data analysis, extend the pre-built analytics reports/dashboards to include additional, customized analytics KPIs/create new reports for in-depth data analysis Gain transparency in the overall business performance at a glance, be transactional or be analytical. Make data-driven decision for the overall growth strategy across the organization. Monitor business transaction execution status and take quick action to resolve any problems before business damages occur. SAP S/4HANA Cloud Sales Analytics for Your Business Requirements • Overview pages, presenting the most important KPIs in one central place • Sales Overview (manager) • My Sales Overview (internal sales rep.) • Know all transactions with your customer at a glance • Customer Overview • Real-time sales performance tracking • Sales Performance - Plan/Actual • Delivery Performance • Out-of-the-box dashboard collects business exceptions for users • Insight-to-Action capability, allowing user directly dive into the operational transaction to resolve the problems. • Examples: • Sales Order Fulfillment Dashboard; • Track Sales Order Details; Use Case 1. SAP S/4HANA Cloud Response • Multi-dimensional reports provide in- depth data insights for a professional analyst • Sales Volume - Flexible Analysis • Sales Scheduling Agreements - Product Demand • Provide tools and standard reports as templates for easy analysis extension • Manage KPIs and Reports • Sales Volume - Check Open Sales Use Case 2. Use Case 3.
41 Public Goods sold Services rendered Projects executed Subscriptions consumed Solution orders External data from multiple sources SAP S/4HANA Cloud - Sales Billing and Solution Billing - Key Capabilities • Standard interfaces (SOAP and OData APIs) for an open exchange of all relevant billing data with external SAP and non- SAP systems • Simplified user experience enabling rapid, high-volume billing document creation • Fully integrated with Service Management, supporting periodic and ad-hoc billing • Create custom approval workflows with little effort to ensure that all billable items are fully aligned with internal stakeholders before invoice creation Billing and Invoicing Origins of Billable Data • Manual creation of billing document requests via import of MS Excel sheets • Deeply embedded SAP Analytics Cloud dashboards for Sales Finance Integration • Configurable posting to Financial Accounting, G/L revenue accounts - revenue recognition compliance • Tight integration with SAP digital payments add-on for settlement via credit cards and digital payment methods (for example, PayPal) • Situation handling proactively informs users about billing documents that cannot be posted in Finance • Rule-based output determination enhanced by new rendering mechanism, allowing customized form templates to be separated from the business data (Blog) • High degree of flexibility in data flows, UIs, and interfaces • Out-of-the box enablement for project-based professional services, supporting time & expense, fixed-price, periodic, usage-based, and additional billing methods and workflow capabilities • Extensive set of pre-delivered business scenarios such as down payment processing and omnichannel convergent billing
44 Public Intelligent, sustainable enterprise Industry-specific end to end processes Business process management App dev Integration Data and analytics AI SAP S/4HANA Cloud for the Intelligent Enterprise Idea to Market Source to Pay Record to Report and FP&A Lead to Cash Plan to Fulfill Acquire to Decommission
45 Public Source to Pay - SAP S/4HANA Cloud Business Value Open Guided Buying or MRP run Create/approve purchase requisition Manage purchase order Order confirmation Goods receipt Buy & Deliver 1 2 3 4 5 60% Automation of purchasing processes for required materials. 50% Reduction in manual payment processing time. Source & Contract Analyze spend/ plan demand 1 Define source strategy 2 Identify and qualify source of supply 3 Create/manage contracts 5 Negotiate contracts 4 Create/manage supplier invoice Process accounts payable Manage payable financing Manage working Capital management Invoice & Pay and Cash Management 1 2 3 4 5 6 Manage payments and bank communication Process payments $2 Million saved by reducing duplicate purchase order
46 Public Source to Pay - SAP S/4HANA Cloud L300 Table of Content Source & Contract • Business Benefits • Out-of-the-box integration flows for end to end digital customer experience • Advanced sourcing tools and cognitive sourcing capabilities • Contract authoring and management Buy & Deliver • Business Benefits • Guided buying experience • Procurement of material and services • Configuration of flexible workflows streamlining purchasing for each LoB • Intelligent approval workflows Invoice & Pay • Business Benefits • Digitalized processing of supplier invoices to ensure limited human intervention • Business process integration leveraging SAP cloud integration gateway with native APIs Pay Source to
47 Public Source & Contract – Process Details and Highlights (1/2) • Integrated sustainability sourcing strategy, sustainability goals steer the creation of procurement strategy • Advanced sourcing tools and cognitive sourcing capabilities to initiate sourcing events (based on contract meta data) • Get transparency on supplier-related activities and tasks • Evaluate suppliers' operational performance • Perform evaluation by questionnaire and/or user-defined criteria and establish supplier evaluation score history • More favorable pricing through increasing competitiveness of sourcing events, allowing more bids and identifying potential new suppliers and price reductions • Access a comprehensive, enriched view of spending to help build a sourcing pipeline, optimize procurement costs, improve financial leverage, mitigate supply risk, adhere to social responsibility, and monitor contract compliance • Reduced time to market for new products through better supplier collaboration and the ability to bring sourcing into the product development process earlier Define source strategy Identify and qualify source of supply Analyze spend/plan demand Source & Contract Purchasing Spend Dashboard Procurement Overview Supplier Evaluation
48 Public Source & Contract – Process Details and Highlights (2/2) • Maximize savings and compliance by optimizing procurement contract management • Create, renew, and monitor procurement contracts with real- time data augmented by a machine-learning-enabled model and visualization tailored to the need of procurement officers • Gain visibility into information about contract utilization and validity for compliance • Getting better prices with higher volumes with help of early visibility into forecasted production and the ability to see historic pricing • Collaborate, negotiate, and finalize activities with the supplier to establish a long-term business relationship Negotiate contracts Create/manage contracts Source & Contract Monitor Condition Contracts Monitor Purchase Contract Items
49 Public Purchase Requisitions created automatically with help of an intelligent bot Purchase Requisition approval workflow Carbon Footprint calculated of a material for a source of supply based on the value maintained in SAP Product Footprint Management Purchase Order creation, approval and monitoring Goods receipts posted and material document created Purchase Requisition Purchase Order Supplier Collaboration Goods Receipt SAP Ariba Network** integration for confirmation of POs and collaboration with supplier Buy & Deliver- SAP S/4HANA Cloud Process Deep Dive Procurement of goods Deliver Buy & **Additional subscription and technical setup Prediction of delivery date for Purchase Order items with Machine Learning Mass confirmation of Purchase Orders supported by a intelligent bot PR Approval Purchase Requisition approval Purchase Requisition creation
50 Public Create and upload supplier invoice with or without PO reference Verification check of correctness of supplier invoices/manual correction Approval of supplier invoices Payment of supplier invoice Invoice Creation /Upload** Verification check Invoice approval Accounts Payable Payment Submit to accounts payable Invoice & Pay SAP S/4HANA Cloud Process Deep Dive Low touch invoicing Pay Invoice & **Additional subscription and technical setup Convert paper invoices in electronic invoices and automatically send to the A/P system with ML (OCR) Bot scans incoming emails to extract and upload supplier invoices (JPEF, PNG, PDF) automatically
51 Public Invoice & Pay SAP S/4HANA Cloud Process Deep Dive SAP Central Invoice Management**- Process Flow Pay Invoice & **Additional subscription and technical setup
52 Public SAP Ariba Guided Buying SAP Ariba Network Create purchase requisition + purchase order This business process integration scenario covers the creation and approval of purchase orders for services. Alternatively, the process can be triggered via the creation of a purchase requisition, which is later converted to a purchase order and supports free text description of services in procurement documents. The service fulfillment can be steered and monitored with the supplier side statement of work, supplier time sheets, and service entry sheets. Afterwards, the invoicing process is triggered. Store and submit SES For more information check the API Business Hub Select items and submit requisition I need to buy a service SAP S/4HANA Cloud SAP Fieldglass Display purchase order and create confirmation Create SoW Create / approve fee or expense report Submit SES Review + approve SES Onboard worker. Edit time-sheet / expense report Update SoW Create INV with or without PO reference Receive supplier INV Create copy of the invoice Release and pay invoice Source to Pay - SAP S/4HANA Cloud Process Deep Dive Service Procurement with SAP Ariba** und SAP Fieldglass integration** (4R2) Pay Source to **Additional subscription and technical setup
53 Public Centrally create requisitions for all connected backends extended by Ariba Guided Buying** Manage purchase orders centrally while executing locally Create, manage, and distribute central contracts Track central purchase contract consumption and global spend Central Requisitioning Central Purchasing Central Purchase Contracts Central Sourcing Central Analytics Bundle purchase requests into central requests for quotations is extended by Ariba Guided Buying** Ariba Business Network** Ariba Sourcing** Ariba Contract Management** S/4HANA for Commodity Management* SAP ERP S/4HANA Non-SAP S/4HANA Cloud is connected to **Additional subscription and technical setup *Additional subscription Pay Source to Source to Pay - SAP S/4HANA Cloud Process Deep Dive SAP S/4HANA Cloud for Central Procurement*
83 Public Intelligent, sustainable enterprise Industry-specific end to end processes Business process management App dev Integration Data and analytics AI SAP S/4HANA Cloud for the Intelligent Enterprise Idea to Market Source to Pay Record to Report and FP&A Lead to Cash Plan to Fulfill Acquire to Decommission
84 Public Idea to Market - SAP S/4HANA Cloud Business Value Handover & Manage Design & Collaborate Analyze & Ideate Manage product strategy Manage and monitor product portfolio Research and collect requirements Generate concepts and analyze ideas Define development requirements Manage requirements and dependencies Create design and define features Analyze design and model its impact Collaborate on design and specs Collaborate & negotiate with suppliers Plan and produce prototypes Verify and validate new products Create detailed design and BoM Create and visualize work instructions Handover to manufacturing Ensure and manage compliance Manage Go-to-Market Manage lifecycle and changes 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 The company pursued cloud technology to eliminate data silos and standardize financial processes and other business operations for greater control over its life-changing research and development Reimagine the contact-to-cash process to improve project profitability
85 Public Idea to Market - SAP S/4HANA Cloud L300 Table of Content Handover & Manage  Business Benefits  Advanced Variant Configuration*  Product Compliance*  Change Record* Design & Collaborate  Business Benefits  Enterprise Portfolio and Project Management  SAP Enterprise Product Development** ** Additional subscription, separate setup * Additional subscription
86 Public Idea to Market - SAP S/4HANA Cloud Process Deep Dive Design & Collaborate Create design and define features Analyze design and model its impact Collaborate on design and specs Collaborate & negotiate with suppliers Plan and produce prototypes Verify and validate new products Business Benefits SAP S/4HANA Cloud • Project Management  Create, plan, release, monitor, and close projects  Capital investment, R&D, and administrative projects  Project-specific procurement of goods and services triggered by “demands” • Project Logistic Control  Maintenance of template projects  Flexible reporting on progress, status, costs, milestones, team setup, documents, etc. • Project Financials Control  Rule-based settlements to fixed assets / cost centers / GL accounts  Integration to SAP Project Intelligence Network** SAP Enterprise Product Development** • Define  Acquire and manage product requirements holistically • Develop  Manage complex systems with model-based systems engineering  Verify and validate products against specific requirements  Collaborate on all relevant layers (development, documents, changes, suppliers, specifications)  Handover the digital product model along the product lifecycle • Deliver  Leverage 2D and 3D visualization in spare and service parts, work instructions and product lifecycle and asset analytics  Develop digital twin models to analyze operations and monetize operations ** Additional subscription, separate setup
87 Public Idea to Market - Process Deep Dive Design & Collaborate - Enterprise Portfolio and Project Management Project Creation Project Review and Ranking Project Cost and Demand Planning • Create or copy a project and leverage different accounting scenarios: • Investment projects • Overhead projects • Statistical projects • Projects with revenue • Structure projects and plan project dates efficiently with the project planning app • Structure and break the project down with help of Work Breakdown Structure (WBS) elements • Define project milestones, core team and detailed status using with project brief app • Leverage the project brief app as a central page for project managers and steering committee members to describe and review the project: • Project status with regards to e.g. quality, scope, timeline, … • Milestone progress and approval status • Projects costs • Core team and collaborations • Benefit from overview pages a key figure monitor and multi-project milestone overview for steering committee member roles • Prioritize with project ranking app for joined ranking of projects based on cost thresholds • Plan costs holistically (e.g. Baseline, Plan and Forecast costs) using: • SAP Analytics Cloud** • CSV file upload • Leverage Machine Learning to predict project costs based on historical project data: • Cost prediction by period and G/L accounts • Use project demands for early planning of required materials and services: • Enrich details like e.g. material number at a later point in time • Trigger procurement automatically ** Additional subscription, separate setup
88 Public Idea to Market - Process Deep Dive Design & Collaborate - Enterprise Portfolio and Project Management Project Budgeting and Availability Control Project Execution Project Closing and Monitoring • Define budgets using SAP Analytics Cloud** or CSV file upload • Transfer budget between WBS elements using the dedicated Manage Project Budget Transfers App • Real-time active budget availability control based on e.g.: • Time recording using the timesheet • Account assignment of purchase requisitions, purchase orders, invoices • Activity allocations and G/L account postings • Send notification once a certain percentage of the budget is consumed • Intuitive time sheet app for efficient time recording • Assignment of sales order items and fixed price billing based on billing plans and delivery-based billing scenarios • Event-bas revenue recognition and real-time profitability • Automated intercompany billing process • Blocking of additional postings on WBS elements • Option to trigger procurement of material & service out of project demands • Project stock (available for investment and revenue projects) • Change documents for the project • Calculation and application of overheads • Settlement to assets, G/L accounts, other projects, and cost centers based on accounting scenario • Additional checks, e.g. it is not possible to close a WBS element in case open time recordings, maintenance orders, or project stock are left • Overview pages & dedicated monitoring apps for • Project financial controllers • Project managers • Project steering committee members • Project cost and budget reporting along the WBS element hierarchy • Monitoring of project-related procurements • Monitoring of milestones and key figures across projects ** Additional subscription, separate setup
89 Public Idea to Market - Process Deep Dive Example: Research Project Create Project Describe Project Plan Project Costs Define Project Demand Run and monitor Project Close Project Create project and enter basic project information including WBS elements Define project details like relevant milestones and the project team Plan project costs and assign project budget per WBS element via data upload Define and request demand of resources, services and materials per WBS element Release project and monitor project costs and milestones against planned targets Settle the project actuals and close the project
90 Public Idea to Market - Process Deep Dive Example: Research Project with SAP´s Intelligent Technologies Create project and enter basic project information including WBS elements Define project details like relevant milestones and the project team Plan project costs and assign project budget per WBS element via data upload Define and request demand of resources, services and materials per WBS element Release project and monitor project costs and milestones against planned targets Settle the project actuals and close the project Get notified when a budget threshold is exceeded via Situation Handling Get notified and take action if a demand request fails using Situation Handling Predict potential project costs based on historical data with Machine Learning Create Project Describe Project Plan Project Costs Define Project Demand Run and monitor Project Close Project
91 Public Idea to Market - SAP S/4HANA Cloud Process Deep Dive Handover & Manage Create detailed design and BoM Create and visualize work instructions Handover to manufacturing Ensure and manage compliance Manage Go-to-Market Manage lifecycle and changes Business Benefits Product Lifecycle Management • E2E Change Record*  Manage change processes end to end with changing record functionality for discrete industries and process industries  Apply change process to various documents e.g. materials or bills of materials  Orchestrate change process by keeping all related documents in one place and by offering aligned ways of communication • Comprehensive BOM Management  Create and manage (multilevel) BOMs including the handover of EBOMs to MBOMs  Use a dedicated app to identify similarities and differences between two BOMs* Advanced Variant Configuration* • State-of-the-art variant configurator  Comprehensive toolset for managing customizable products with process and data integration.  Leverage configuration capabilities throughout sales, planning, production, and engineering processes  Increase quality and consistency for order configuration to accelerate ordering process and improve customer satisfaction  Optimal support of complex products throughout the entire digital configuration lifecycle  Reduce time-to-market for new products through highly-efficient simulation of new product variants and options Product Compliance* • Comprehensive set of use cases  Ensure that new products will fulfill the regulatory requirements of a target market with seamless product marketability checks  Assess dangerous goods requirements of products to ensure the correct dangerous goods classification along the logistics processing  Automatically generate and print safety data sheets to make sure that goods are shipped with the compliance-relevant documentation • Regulatory content out-of-the-box  Consume and apply regulatory content out-of- the-box as part of the solution  Always apply the latest regulatory due to continuous content updates * Additional subscription
92 Public Idea to Market - Process Deep Dive Handover & Manage - Advanced Variant Configuration* • Leverage state-of-the-art algorithms and an award-winning constraint solver • Benefit from a performance optimized for SAP HANA and new capabilities, for example, negative variant tables, more precise handling of decimals and new syntax • Simulate with the highest usability supported by efficient process- oriented screen arrangement • Navigate seamlessly through all needed information leveraging trace and inspector • Get a holistic view of the product model through the integration and visibility of BOMs and routings Configuration Engine Simulation Environment Process Integration Embedded Analytics Simulate Configuration Models * Additional subscription
93 Public Idea to Market - Process Deep Dive Handover & Manage - Advanced Variant Configuration* • Configure as part of different manufacturing types with the variant configurator, seamlessly integrated into Make-to-Stock, Make-to- Order and Engineer-to-Order processes, supporting single and multi- level configuration models • Benefit from SAP Fiori user experience integrated e.g. with Sales, advanced ATP*, Production, Procurement and Product Master • Run consistent processes between frontend (SAP Commerce**) and backend (SAP S/4HANA Cloud), based on one configuration model • Analyze configuration/classification data combined with configured business objects in real-time leveraging embedded analytics Configuration Engine Simulation Environment Process Integration Embedded Analytics Variant Configuration (in Sales Order) * Additional subscription
94 Public Idea to Market - Process Deep Dive Handover & Manage - Change Record* Create Change Record Assign BOMs & Set Status Submit Change Request Check & Approve Request Implement Change Release Change Initiation of change process based on external requirement (e.g. from sales) Definition and description (attachments and comments) of objects to be changed Redlining to indicate planned changes and to allow comparison of options Impact management to perform impact analysis before implementing changes Generation of change master to allow execution of master data change Implementation close and release of change * Additional subscription
95 Public Idea to Market - Process Deep Dive Handover & Manage - Change Record* Create Change Record Assign BOMs & Set Status Submit Change Request Check & Approve Request Implement Change Release Change • Run change process according to CMII standards • Set up the related objects in an engineering change request all in one go and assign an approval template to the request • Notify all involved stakeholders (engineering change notification) and manage them with a central team and responsibility concept • Analyze the change request with all related objects and its impacts and model different change options with redlines • Collaborate across the extended enterprise** before you approve the results, release the change request and finally implement the change • Add different types of change objects to a change package or a changing hierarchy and split as well as merge change records according to your needs • Display workflow, status management, approval processes and impact analysis graphically and leverage the change dashboard to monitor the overall change management situation Change Record ** Additional subscription, separate setup * Additional subscription
96 Public Idea to Market - Process Deep Dive Handover & Manage – Product Compliance* Product Marketability and Compliance* Dangerous Goods Management* Safety Data Sheet and Label Management* Protect marketability with embedded product and chemical compliance • Central management of compliance data and requirements for • Sellable / packaged products • Unpackaged products • Raw materials, supplier materials • Substances • Automatic triggering of compliance assessments • Embedded regulatory content • Automated compliance assessment • Integrated marketability checks • Compliance monitoring and analytics Ensure safe and compliant transportation of dangerous goods • Central management of dangerous goods requirements • Dangerous goods classification for unpackaged and packaged products • Embedded regulatory content • Automated checks integrated into the logistic chain to ensure safe and compliant dangerous goods transports • Output of dangerous goods information on logistic documents (sales quotation, sales contract, order confirmation, scheduling agreement, picking list, delivery note) • Analytics Protect revenue and brand with globally compliant safety data sheets • Central management of safety data sheet requirements • Safety data sheet management per product and country including versioning • Integrated safety data sheet checks • Automatic distribution of safety data sheets natively integrated into delivery processing • Automatic redistribution of updated versions fulfilling legal requirements • Monitoring of safety data sheet availability and shipments • Designing and printing of labels using relevant data for various countries, regions or languages * Additional subscription
100 Public Intelligent, sustainable enterprise Industry-specific end to end processes Business process management App dev Integration Data and analytics AI SAP S/4HANA Cloud for the Intelligent Enterprise Idea to Market Source to Pay Record to Report and FP&A Lead to Cash Plan to Fulfill Acquire to Decommission
101 Public Plan to Fulfill - SAP S/4HANA Cloud Business Value Store & Transport Manufacture & Control Plan & Schedule Develop supply chain network Develop material and manufacturing strategy Capture and plan demand Schedule and run MRP Procure and receive components Schedule Production Stage components Run production of subassemblies Confirm and receive subassemblies Pick components and run final assembly Confirm and inspect final assembly Receive finished products into warehouse Plan and source transportation Create outbound delivery Pick, Pack and load products Handover to carrier & post goods issue Monitor transportation Settle transportation service costs 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 Idea to market 20% Improvement in production efficiency and real-time serial number traceability throughout production process. 60% Automation of purchasing processes for required materials. 44% faster order lead times.
102 Public Plan to Fulfill - SAP S/4HANA Cloud L300 Table of Content Manufacture & Control  Business Benefits  Manufacturing o Discrete Manufacturing o Repetitive Manufacturing o Kanban Manufacturing o Outsourced Manufacturing o Just-in-Time Manufacturing o Process Manufacturing  Quality Management  Environment, Health, and Safety Management* Plan & Schedule  Business Benefits  Planning o SAP Integrated Business Planning** o Predictive MRP o MRP o Demand-Driven MRP  Scheduling o Capacity Scheduling Board o Integration with SAP Digital Manufacturing Cloud** Store & Transport  Business Benefits  Inventory Management  Warehousing o Inbound Warehouse Management o Storage and Operations o Outbound Warehouse Management  Transportation o Inbound Transportation Management o Outbound Transportation Management  Order Promising  Logistics Cross Topics ** Additional subscription, separate setup * Additional subscription
103 Public Plan to Fulfill - SAP S/4HANA Cloud Process Deep Dive Plan & Schedule Develop supply chain network Develop material and manufacturing strategy Capture and plan demand Schedule and run MRP Procure and receive components Schedule Production Business Benefits S&OP with SAP Integrated Business Planning**  Real-Time Planning & Simulation  Consensus demand planning, rough-cut capacity planning, volume and revenue modeling  What-if scenarios for rapid decision-making across multiple key figures and dimensions  Contextual Process Orchestration  Define and orchestrate the S&OP process(s)  Enable People to stay on top of relevant, contextual updates  Advanced Analytics  Faster identification of problems through better visualization  Compare scenarios, track KPIs, monitor trends across multiple dimensions, granularities in real- time SAP S/4HANA Cloud  Efficient demand plan capture  Leverage RPA** to automate the upload and maintenance of Planned Independent Requirements  Use mass maintenance tools to adapt demand plan efficiently  Seamless demand plan optimization  Apply simulation to optimize the demand plan mid-to long term with regards to potential constrains  Interactive real-time MRP  Create relevant orders to cover demand through real-time MRP  Resolve MRP bottlenecks by visualizing and simulating resolution options based on system- guided proposals  Fully integrated sourcing and procurement  Cover material requirements seamlessly through internal and external sourcing  Closely collaborate with the purchasing department to handle MRP changes on short notice in a structured and efficient manner  Transparent capacity planning and scheduling  Manage work center capacity and utilization in real-time to identify critical overloads  Use the interactive capacity scheduling board with pre-defined scheduling strategies to optimize the production schedule and prevent overloads  Handover production schedule to shopfloor solution** for further refinement and execution ** Additional subscription, separate setup
104 Public Plan to Fulfill - Process Deep Dive Plan & Schedule Capture Demand Optimize Demand Plan Material Requirements Optimize MRP Results Schedule Production Execute Production Demand capture based on S&OP, sales orders or projects Simulation-based optimization of demand planning Real-time MRP run to instantly create orders based on demand System-guided graphical resolution of MRP bottlenecks Production scheduling with interactive Gantt chart and pre-defined strategies Integration into shopfloor system to run and monitor production
105 Public Plan to Fulfill - Process Deep Dive Plan & Schedule with SAP´s Intelligent Technologies Capture Demand Optimize Demand Plan Material Requirements Optimize MRP Results Schedule Production Execute Production Demand capture based on S&OP, sales orders or projects Simulation-based optimization of demand planning Real-time MRP run to instantly create orders based on demand System-guided graphical resolution of MRP bottlenecks Production scheduling with interactive Gantt chart and pre-defined strategies Integration into shopfloor system to run and monitor production Automate demand capture with a bot to upload PIRs Plan demand-driven with ML- based buffer level optimization Automate production order confirmation with a bot Identify and resolve MRP exceptions with situation handling
106 Public Plan to Fulfill - Process Deep Dive Plan & Schedule Capture Demand Optimize Demand Plan Material Requirements Optimize MRP Results Schedule Production Execute Production Predictive MRP • Demand Plan Simulation, Multi-level Material Simulation and Capacity Plan Simulation to get a holistic view • Simulation based on work center data, top- level material data or material component data including flexibly defined material constraints • System-guided resolution of capacity issues including preproduction or change in source of supply Demand-Driven MRP • Demand-Driven approach to material requirements planning following the standard of the Demand Driven Institute • E2E process including the capture of buffer positioning and sizing, replenishment planning and execution as well as analytics MRP • Planned Independent Requirements (PIRs) to enter or import calculated demand forecast for production planning • Static and time-dependent Safety Stock Methods to adapt replenishment approach to business requirements • Real-time MRP allowing instant re-run and adjustments on the fly with the interactive MRP cockpit with intuitive SAP Fiori UX • Graphical simulation approach to resolve MRP bottleneck situations system-guided and thus efficiently • MRP change requests integrated with SAP Ariba Network** to directly collaborate with supplier on requirement changes. Capacity Planning and Scheduling • Graphical visualization of work center capacities and load on work centers in real- time to manage capacity holistically • KPIs to identify overloads and direct resolution options like re-scheduling / re- allocation of operations or shift changes • Scheduling of production orders via pacemaker work centers. Adjustments and prioritization of orders SAP Digital Manufacturing Cloud** • Monitor the entire manufacturing process to optimize resources and execution • Use role-specific SAP Fiori and operator dashboards and a configurable Production Operator Dashboard (POD) to orchestrate and control the shop floor ** Additional subscription, separate setup
107 Public Plan to Fulfill - SAP S/4HANA Cloud Process Deep Dive Manufacture & Control Stage components Run production of subassemblies Confirm and receive subassemblies Pick components and run final assembly Confirm and inspect final assembly Receive finished products into warehouse Business Benefits SAP S/4HANA Cloud  Efficient component staging  Leverage close integration with warehouse management for production supply  Make use of efficient replenishment procedures like Kanban out-of-the-box  Use IoT-enabled Kanban replenishment to increase process automation  Adaptable production process  Establish production processes with multiple stages (e.g. subassemblies, finished goods)  Leverage different manufacturing approaches and combine them (e.g. Make-to-Stock, Make- to-Order, Assemble-to-Order)  All types of manufacturing processes  Discrete manufacturing  Repetitive Manufacturing  Kanban Manufacturing  Just-in-Time Manufacturing  Process Manufacturing  Seamless production execution & monitoring  Release and confirm production orders and monitor the status in real-time with  Capture production data along the production process (e.g. scrap) to allow detailed analysis  Tight integration into shopfloor solution  Leverage integration into SAP Digital Manufacturing Cloud** offering e.g. 3D work instructions for shopfloor workers  Fully integrated quality management  Leverage tight integration into quality management in several parts of the production process (e.g. receipt of components or receipt from production)  Ensure products meet quality requirements through holistic solutions including quality planning, inspection and improvement  Benefit from state-of-the-art methodologies like 8D for internal problem solving  Seamless warehouse integration  Receive products directly into the warehouse leveraging the tight integration into warehouse management with synchronous goods receipt postings ** Additional subscription, separate setup
108 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Discrete Manufacturing Release Production Order Stage Components Assemble Product Confirm Production Post Goods Receipt Check Quality Real-time management and release of production orders Integrated warehouse management for efficient staging Production monitoring and control with integrated shopfloor solution** Production confirmation and order status update via dedicated app Receipt into integrated warehouse and production order settlement Integrated quality inspection during goods receipt ** Additional subscription, separate setup
109 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Discrete Manufacturing Release Production Order Stage Components Assemble Product Confirm Production Post Goods Receipt Check Quality • Manage and run make-to-stock, make-to-order and engineer-to-order processes • Create production order manually or automatically by converting a planned order • Release production orders scheduled or manually to reserve components and work center capacity as well as to print labels and documents • Pick and stage required components from the integrated warehouse management system • Assemble products leveraging the integration into shopfloor solutions like SAP Digital Manufacturing Cloud** to closely track assembly and to provide 3D work instructions • Confirm production orders (progress, reprocessing and final confirmation) and capture relevant data (e.g. scrap) • Receive goods into integrated warehouse, trigger quality inspection as part of the process before production order settlement Manage Production Orders ** Additional subscription, separate setup
110 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Repetitive Manufacturing Calculate and enter Demand Create and assign Run Schedule Replenish with Pull List Run and Confirm Production Backflush Components Collect Costs on Cost Collector Planned independent requirements to reflect demand forecast in the system Run schedule assigned to a production line determines dates and quantities Pull list to calculate, manage and stage components required for production Confirmation of finished goods to trigger entry of actual data Goods issue posting for all used components upon the production confirmation Cost collection and settlement via dedicated cost collector
111 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Repetitive Manufacturing Release Production Order Create and assign Run Schedule Replenish with Pull List Run and Confirm Production Backflush Components Collect Costs on Cost Collector • Planning and execution of make-to-stock processes in a repetitive manufacturing environment • Run schedule as a central tool to plan production based on periods and quantities assigned to production lines during the planning run • Assignment of run schedule quantities to production lines manually or automatically according to e.g. shifts • Pull list to control the in-house flow of material for supplying production with materials and to trigger replenishment • Lean confirmation approach allows to enter all actual cost and consumption data (incl. backflush) with production confirmation of finished goods. Add reporting point confirmations if required • Run backflushing and settlement periodically based on confirmation • Reporting and analysis adapted to the process including cost analysis per period or backflushing documents Collective Entry of Confirmation
112 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Kanban Manufacturing Order Replenishment Receive Replenishment Set Container to “Full” Supply Container to Production Consume Container Set Container to “Empty” Create replenishment orders from in- house resources or external suppliers Post goods receipt and monitor status changes with graphical Kanban board Automatic status change of Kanban container based on goods receipt posting Allocation of Kanban container to Production Supply Area Consumption of Kanban container Status change of container triggering follow up actions (e.g. replenishment)
113 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Kanban Manufacturing Order Replenishment Receive Replenishment Set Container to “Full” Supply Container to Production Consume Container Set Container to “Empty” • (Automated) Kanban procedures to optimize the material flow based on physical material stock in production • Flexibility with different available Kanban procedures like classic Kanban, event-driven Kanban and One-Card Kanban • Support of internal (in-house production, stock transfer) and external (external procurement) replenishment strategies • Kanban control cycle and status to define and control the replenishment process between demand and supply • Monitoring and editing of Kanban status with graphical Kanban Board. Update of actual costs based on transactions • Dedicated output management for printing of Kanban cards • Optimization through Kanban calculation determining the optimal amount of Kanban containers and the optimal container fill level Kanban Board
114 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Just-in-Time Manufacturing Forecast Delivery Schedule Receive JIT Call Run and Confirm Production Pack Handling Units Outbound Delivery and GI Delivery Confirmation Scheduling Agreement and forecast delivery schedule to capture expected demand and trigger MRP Receive JIT Call directly from customer via dedicated API to trigger production and delivery Create Packing Groups to group JIT Call items for a production and shipment in the required sequence Create Handling Units to be packed according to the packing groups after receipt from production Create Outbound Delivery per packing group to trigger logistics execution efficiently and in sequence Receive Del. Confirmation from customer through and dedicated API to trigger billing
115 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Just-in-Time Manufacturing • Seamless collaboration for supply to customer just-in-time (JIT) or just- in-sequence (JIS) based on sales scheduling agreements defining the business relationship • Modern API-based receipt of JIT/JIS calls from customer • Management and monitoring of summarized JIT calls, delivery orders, order-based JIT calls or sequenced JIT calls from customers and their release to production • Logistics execution for JIT/JIS calls including packing with packing groups, outbound delivery processing and confirmation • Seamless billing process based on delivery confirmation from customers received via state-of-the-art APIs • Option to leverage SAP Self Billing Cockpit** to establish and manage the self-billing process. Release Production Order Receive JIT Call Run and Confirm Production Pack Handling Units Outbound Delivery and GI Delivery Confirmation Release to Production for Sequenced JIT Calls ** Additional subscription, separate setup
116 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Outsourced Manufacturing External operations considered during planning and scheduling MRP creates subcontracting PRs/scheduling agreements for ext. requirements Subcontracting MRP area to check current inventory at subcontractor Stock transfer reservations to transfer stock to subcontractor if required Subcontracting Cockpit to monitor current subcontracting situation Receive externally processed goods into inventory and confirm external operation Subcontracting Purchase Order Inventory Check at Subcontractor Material Provision to Subcontractor Production at Subcontractor Goods Receipt for Subcontracting PO Planning of ext. Operations
117 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Outsourced Manufacturing • Subcontracting capabilities to instruct multiple subcontractors to process material with provided components • Creation of subcontracting purchase requisitions or schedule lines during planning run to plan materials to be made by a subcontractor • Planning of the parts to be provided to the subcontractor and creation of stock transfer reservations for bottlenecks • Planning and scheduling of external production operations to instruct subcontractors to process individual production steps • Goods receipt to update inventory (including component backflush) before confirmation of external operation • Valuation of external processes operations and suboperations if required for costing • Subcontracting Cockpit to monitor the process and trigger provisioning of materials to a subcontractor Planning of ext. Operations Subcontracting Purchase Order Inventory Check at Subcontractor Material Provision to Subcontractor Production at Subcontractor Goods Receipt for Subcontracting PO Subcontracting Cockpit
118 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Process Manufacturing Release Process Order Pick Ingredients Process Ingredients Confirm Process Order Post Goods Receipt Real-time management and release of process orders Picking of ingredients to be processed in the different processing phases Real-time monitoring of execution through integration with SAP Digital Manufacturing Cloud** Confirmation of process order after finishing the final processing phase Receipt of final product batch into warehouse ** Additional subscription, separate setup
119 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Process Manufacturing Release Process Order Pick Ingredients Process Ingredients Confirm Process Order Post Goods Receipt • Manage and run make-to-stock and make-to-order processes • Process order management including the creation of orders and continuous monitoring based on real-time data. • Complete lifecycle covering conversion of planned orders, confirmation of operations as well as goods receipt and cost settlement • Dedicated SAP Fiori app for managing and monitoring process orders including the display of phase completion and order status • Integration into SAP Digital Manufacturing Cloud** for process execution • Find further information about Process Manufacturing in SAP S/4HANA Cloud here Manage Process Order Operations ** Additional subscription, separate setup
120 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Quality Management Set Up QM Master Data Create Inspection Plan Create Inspection Lot Record Inspection Result Capture Defects Resolve Defects Definition of inspection methods and basic data for automatic sample determination Determination of inspection operation sequence and range of specifications Automatic inspection lot creation in logistics transactions (e.g. goods movement) Entry of inspection results as base for final usage decisions Entry and description of identified defects during inspection Tasks and methods to resolve defects systematically (e.g. 8D)
121 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Quality Management Set Up QM Master Data Create Inspection Plan Create Inspection Lot Record Inspection Result Capture Defects Resolve Defects • Holistic definition of quality management (tools and strategies) along the product lifecycle • Set-up of quality-related master data (inspection methods etc.) as the foundation for quality management • Flexible definition of the automatic sample determination via sample procedures • Inspection plans to define material-specific inspection procedures • Planning and management of quality certificates to certify the quality of goods in the form of a PDF document • Identification of weak points or potential failures in products early on with a dedicated toolset to run FMEA (Failure Mode and Effects Analysis • Inspection lot creation during goods receipt, production, outbound delivery or ad-hoc to trigger quality inspection • Inspection result recording to build the foundation for a usage decision • Support result recording for inspection lots with inspection points • Option to record and manage identified defects during inspection • Dynamic modification of inspection scope to adapt inspection scope to results of previous inspection • Usage decision management and option to apply automation logic for usage decisions • Analytical overviews for quality technicians and quality engineer • Quality notifications to record and process complaints from customers as well as complaints towards suppliers • Holistic nonconformance management from (automated) defect recording to defect processing and management • Quality task management to correct and prevent identified defects in a structured way • 8D methodology and its predefined steps for efficient and comprehensive internal problem solving enabling continuous improvement • Quality analytics tracking inspection lots and results, usage decisions and defects allowing optimized decisions
122 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Environment, Health and Safety* Incident Management* Health and Safety* Change Management* Track all types of incidents, drive a consistent process for incident entry, investigation, and corrective actions: • Multiple options for incident data entry, including mobile entry • Data structure, user interface, and security model specific to incident type, near miss, safety observations • Workflow-driven initial notifications, investigation steps, and corrective actions • Real-time analytical reports and dashboard views • Enter and manage different kinds of medical assistance provided to employees (Injury/Illness Log entries) Create safety instructions for equipment that are used to inform employees about health, safety, and personal protection relevant aspects of an equipment: • Create new safety instructions and revisions for existing safety instructions in your company to keep your workers safe when working with equipment • Simplify the manual procedure of creating safety instructions and ensure consistency, by defining and adding reusable text blocks • Manage health and safety relevant jobs performed in your company. Efficiently search for jobs as well as create new jobs and edit data of existing jobs Provide a system to execute and monitor change effectively within an organization so it does not lead to unknown or uncontrolled operational risk: • Easy-to-use Change Request screen for field users • Highly configurable based on a business rules engine that drives notifications and approval process • Ability to pull in expert input to evaluate change and drive risk assessments • Tracks all activities and tasks to ensure the approved change is completed properly • Closed-loop integration with core ERP to reduce data entry, ensure accuracy * Additional subscription
123 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Environment, Health and Safety* Environment Management* Waste Management* SAP Product Footprint Management** Establish a transparent business process that ensures and demonstrates compliance with all EHS requirements within the enterprise: • Central repository for all compliance requirements from the enterprise level down to specific equipment including regulatory, permit-driven, and internal policies • Ability to detect and track compliance deviations through a lifecycle of investigation, causal analysis, and corrective actions • Task Calendar and Task Monitor applications • Calculator for GHG as well as other air or water emissions to fulfill legal and reporting requirements • Interface for specific providers of regulatory content Establish transparent operations that ensure and validate a compliant waste management process within your company: • Central repository for all waste management- related compliance requirements • Streamlined processes for master data and on-site management, planning of shipment, transportation of waste for disposal, and reporting of waste-related activities • Deep integration into SAP S/4HANA Cloud business data and processes Integration with SAP Product Footprint Management to consider product footprint information in your business decisions: • Reuse of existing business data and structures from SAP S/4HANA Cloud (first deliveries focus product, business partner, material flow, cost estimates) • Reuse of business logic: Inventory Management, Costing Structures • Monthly calculation of all products in the system handling a high amount of data • Provide inbuild integration back to SAP S/4HANA Cloud systems • Emission factor management to help customers to upload sustainability content ** Additional subscription, separate setup * Additional subscription
130 Public Plan to Fulfill - SAP S/4HANA Cloud Process Deep Dive Store & Transport Plan and source transportation Create outbound delivery Pick, Pack and load products Handover to carrier & post goods issue Monitor transportation Settle transportation service costs Business Benefits  Full inventory transparency and control  Manage goods movements efficiently across all logistics operations  Monitor and optimize inventory operations with real-time analytics and machine learning  Keep inventory information precise with an end- to-end physical inventory process  Comprehensive material tracking and handling  Run package-based logistics processes with handling unit management  Identify and track components along their lifecycle with serial number management  Group and manage materials based on characteristics with batch management  Most granular stock transparency  Manage stock and goods movements down to the granularity of storage bins  Leverage mobile apps and handhelds to enable efficient operations on a granular level  Define optimal warehouse setup and analyze KPIs to optimize operations and set up  Fully integrated warehouse processes  Leverage close integration into ERP and logistics execution processes  Benefit from tight integration into production processes and quality management  Supply stock for maintenance operations through integration into plant maintenance  E2E Transportation Management  Create planning requirements automatically from orders (order-based planning)  Use the proven transportation cockpit user interface for transportation planning  Manage subcontracting holistically with freight service providers from request to settlement  Trigger and monitor logistics execution via warehouse integration  Monitor handover to carrier and manage logistics execution status  Calculate freight charges, post accrual and settle freight costs after successful transportation and invoice receipt
131 Public Plan to Fulfill - Process Deep Dive Store & Transport - Inventory Management Goods Movement Analytics and Control Physical Inventory • Goods Receipt with reference to purchase order, production order, inbound delivery or without reference optionally via scanning • Support the subcontracting process with the option to post subsequent adjustments in case of deviations in subcontractor consumption • Stock Transfers with one- or two-step approach within and across plants. Machine Learning to predict the potential duration of stock transfers • Creation and management of manual reservations with dedicated app • Initial entry and scrapping to handle the full lifecycle of stock from the opening balance until stock can no longer be used • Analytical Dashboard to keep track of inventory operations with KPIs like stock value by stock type or warehouse throughput history • Monitoring of material documents incl. batch information. Multidimensional reporting based on real-time data • Flexible analysis of inventory turnover and goods movement to get a comprehensive understanding of the goods and value flow from the required perspective • Dead Stock analysis to make time- dependent investigations of dead stock • Machine Learning to identify and evaluate Slow- or Non-Moving Materials in order to manage inventory more strategically • End to end physical inventory process covering all steps from the creation of physical inventory documents to the posting of identified differences • Support of alternative inventory counting procedures like cycle counting • Document Overview to keep track and monitor the progress of created and distributed physical inventory documents • Mobile Counting with a dedicated SAP Fiori application offering draft mode and scanning capabilities for entering counts • Situation Handling to streamline the process of inventory counting by approaching users with tasks proactively
132 Public Plan to Fulfill - Process Deep Dive Example: Physical Inventory Create PI Document Print PI Sheets Perform Inventory Count Report Differences Post Inventory Documents Start process and block relevant materials by creating physical inventory documents Print out and distribute the counting sheets to warehouse workers Run inventory count and enter results into physical inventory sheets. Identify differences between inventory counts and values in the system Post resulting differences and unblock materials
133 Public Plan to Fulfill - Process Deep Dive Example: Physical Inventory with SAP´s Intelligent Technologies Create PI Document Print PI Sheets Perform Inventory Count Report Differences Post Inventory Documents Start process and block relevant materials by creating physical inventory documents Print out and distribute the counting sheets to warehouse workers Run inventory count and enter results into physical inventory sheets. Identify differences between inventory counts and values in the system Post resulting differences and unblock materials Optimize inventory with ML-based prediction of Slow-/Non-Moving Stock Leverage a bot to automate the creation of Excel- based counting sheets from system data1 Get notified and react with Situation Handling if a counting difference is identified Automate upload of counting results back into the system with a dedicated bot1 1 Migration into SAP Build Process Automation planned for 2023
134 Public Plan to Fulfill - Process Deep Dive Store & Transport - Inbound Warehousing Create Inbound Delivery Pack Handling Unit Post Goods Receipt Create Warehouse Task Run Putaway Inbound Delivery to trigger warehousing for incoming purchase orders and production orders Seamless HU creation to facilitate stock handling within the warehouse Confirmation of receipt into inventory through posting of goods receipt Calculation of best putaway bin during warehouse task creation Putaway execution with mobile devices for maximum efficiency
135 Public Plan to Fulfill - Process Deep Dive Store & Transport - Inbound Warehousing Pack Handling Unit Post Goods Receipt Create Warehouse Task Run Putaway Create Inbound Delivery • Flexibly process inbound deliveries for production orders and external procurement • Optimize warehouse handling of received items by packing them into the handling unit during inbound delivery processing • Gain full traceability through batch and serial number assignment during inbound delivery processing • Post goods receipt and reverse it in case of required correction or changes • Determine the best putaway bin by applying customizable putaway strategies during warehouse task creation • Leverage ABC analysis to categorize the importance of products in order to optimize putaway strategies • Trigger integrated quality inspection and define follow-up actions for receipt from external procurement to ensure quality of received goods Change Inbound Deliveries
136 Public Plan to Fulfill - Process Deep Dive Store & Transport - Storage and Operations Internal Processes Cross Processes Production Integration and Monitoring Replenishment • Plan and automate the creation of replenishment warehouse tasks to ensure the right inventory levels for your products in the areas where picking is done (planned replenishment, automatic replenishment, order-based replenishment) Physical Inventory • Carry out different physical inventory procedures to keep record of your stock count • Leverage the available procedures of periodic physical inventory, continuous physical inventory and cycle counting. Change Stock Attributes • Reflect stock changes by manually or automatically changing e.g. stock type Mobile Warehousing • Use out-of-the-box mobile warehousing with RF framework with more than 50 pre- delivered transactions • Build specific mobile apps by leveraging the broad range of available APIs Output Management & Attachment Services • Print documents and labels with Adobe Forms (incl. HU labels, warehouse orders and loading lists or delivery notes) • Upload attachments and add URLs as attachments in inbound delivery, outbound delivery order and handling unit Exception Handling • Flexibly configure recording and handling of exceptions Production Integration • Stage components to production with different staging methods including pick parts, release order parts, kanban and manual staging • Consumption posting for WM with synchronous backflush or synchronous goods issue • Goods receipt from production either with an inbound delivery or via synchronous goods receipt posting with the option for automatic warehouse task creation Warehouse Monitoring • Warehouse drill into warehouse operation details throughout warehouse processes • Warehouse KPI dashboard to analyze and monitor warehouse operations
137 Public Plan to Fulfill - Process Deep Dive Store & Transport - Outbound Warehousing Create Outbound Delivery Create Warehouse Task Run Picking Pack Shipping Handling Unit Post Goods Issue Outbound Delivery to trigger warehousing for sales orders or staging for production orders Calculation of best picking bin during warehouse task creation Picking execution with mobile devices for maximum efficiency Dedicated app to build and pack handling units in an intuitive way Confirmation of issuing from inventory through posting of goods issue
138 Public Plan to Fulfill - Process Deep Dive Store & Transport - Outbound Warehousing Create Warehouse Task Run Picking Pack Handling Unit Post Goods Issue Create Outbound Delivery • Determine the best picking bin by applying picking strategies during warehouse task creation • Manage and confirm picking tasks with the dedicated SAP Fiori app or alternatively with a mobile RF device • Create and pack shipping handling unit with intuitive SAP Fiori app and also print respective documents seamlessly in the app • Post goods issue and reverse it in case of required correction or changes also adjust delivery quantities if needed • Optimize plant maintenance by staging spare parts required for maintenance operations directly out of the warehouse Pack Outbound Deliveries
139 Public Plan to Fulfill - Process Deep Dive Store & Transport - Inbound Transportation Create Purchase Order Create Freight Unit Plan Freight Order Trigger Subcontracting Run Logistics Execution Settle Transportation Purchase Order generates the demand for inbound transportation of ordered goods Order-based planning for automatic creation of freight units via building rules Transportation Cockpit for holistic planning of transportation capacities Management of subcontracting including communication with supplier via EDI Integrated logistics execution to pick pack and stage goods for transportation Seamless settlement process of transportation charges
140 Public Plan to Fulfill - Process Deep Dive Store & Transport - Outbound Transportation Create Sales Order Create Freight Unit Plan Freight Order Trigger Subcontracting Run Logistics Execution Settle Transportation Sales Order generates the demand for outbound transportation of sold goods Order-based planning for automatic creation of freight units via building rules Transportation Cockpit for holistic planning of transportation capacities Management of subcontracting including communication with supplier via EDI Integrated logistics execution to pick pack and stage goods for transportation Seamless settlement process of transportation charges
141 Public Plan to Fulfill - Process Deep Dive Store & Transport - Transportation Management Create Freight Unit Plan Freight Order Trigger Subcontracting Run Logistics Execution Settle Transportation Create Order • End to end Process covering the steps of transportation demand, planning, execution and settlement in the Cloud • Freight Units automatically created from Purchase Orders, Sales Orders or Stock Transport Orders as granular elements for transportation planning • Transportation Cockpit for manual planning by assigning Freight Units to resources in order to create Freight Orders • Selection of Carrier to execute the Road Freight Order. Freight Order monitoring and delivery creation based on Freight Order • Seamless logistics execution and transport preparation through integration into cloud warehouse management • Optional Integration with external TM system for more complex planning tasks like load planning or route optimization** Transportation Cockpit ** Additional subscription, separate setup
142 Public Plan to Fulfill - Process Deep Dive Store & Transport - Transportation Management Create Freight Unit Plan Freight Order Trigger Subcontracting Run Logistics Execution Settle Transportation Create Order • Management and monitoring of accrual postings with dedicated SAP Fiori application • Integrated Settlement of transportation charges based on Freight Agreements with central rates. Automatic financial posting • Support of multiple transportation modes Road Transport Ocean Transport Rail Transport Air Transport Monitor Accrual Postings
143 Public Plan to Fulfill - Process Deep Dive Store & Transport - Order Promising Product Availability Check Backorder Processing Business Process Scheduling Promise what and when you can deliver accurately and in real-time: • Time phased mass enabled check (parallelization) • Supply: Current and Future Supply elements • Demand: Sales Orders (SO) & Stock Transport Orders (STO) • Checks on Plants, DCs, Sub-Locations and Batch Level • Supports Product Allocations* (PAL), Supply Protection* (SuP) and Alternative Based Confirmations* (ABC) • „Review Availability Check Results‟ display availability situation of all line items of the sales order* • oData APIs for Product Availability Manage business priorities and protect customer interest: • BOP Set Up: Requirement segmentation and classification Win, Gain, Improve, Redistribute, Fill and Lose • Easy to use „select option tool‟ for configuring BOP segments • Customizable filter and sorter for BOP segments • Simulation capabilities for BOP segments and BOP Run • SAP Fiori-based BOP Results Monitor • Automated exception handling with BOP fallback variants • Supports Product Allocations* (PAL), Alternative-Based Confirmations* (ABC), Supply Assignment Run* (ARun), and Supply Protection* (SuP) Increased scheduling precision to allow higher customer satisfaction • One central scheduling solution for many scheduling relevant business documents • Five pre-delivered BPS schemas, which consume existing scheduling configurations based on shipping point and transportation route • Two pre-delivered BPS schemas, which provide more sophisticated scheduling capabilities e. g. more granular definition of durations and working times of logistical activities based on further attributes in sales documents e. g. customer group, shipping type* • Further flexibility through the option of further custom enhancements to BPS schemas* * Additional subscription
144 Public Plan to Fulfill - Process Deep Dive Store & Transport - Order Promising Product Allocation* Alternative Based Confirmation* Supply Protection* Improve customer service levels by managing shortage situations through sales constraints: • Simple and flexible Product Allocation set-up • Both Sales and Capacity constraint-based Product Allocations • Hierarchical / Sequential allocations (logical „OR‟) • Simultaneous multiple Allocation checks (logical „AND‟) • Monitor and analyze Product Allocation situation • Support Variant Configuration characteristics and custom characteristics • oDATA APIs for importing / exporting allocation quantities from external systems • BAdI for customer enhancements to influence Product Allocation check Improve order fill rate by intelligently selecting alternative locations and substitutable products: • Easy to configure alternative control and substitution strategy • Support of both product and location (plant/ storage location) substitution • Decision to trigger ABC during Sales Order creation or change • Dynamic selection of alternative (Best Fit) • Supports Product Allocations* (PAL) and Supply Protection* (SuP) • Determination rules: Max-Earlier Confirmation, Full Confirmation, On-Time Confirmation • Partial confirmations from multiple plants with subitems Optimize profitability by providing better fulfillment to more lucrative orders: • Protect quantities of material in a specific plant against other competing demands • Core (horizontal) protection where complete groups are protected against each other • Prioritized (vertical) protection where the protection is prioritized, and every group is only protected against the demand of a lower priority • Combination of core and prioritized protection • Available only with Product Availability Check (PAC) • Protection can be defined based on characteristics • Enhanced usability and explanations. * Additional subscription
145 Public Plan to Fulfill - Process Deep Dive Store & Transport - Logistics Cross Topics Handling Unit Management Serial Number Management Batch Management • Integrated and transparent use of Handling Units to facilitate inventory, delivery, warehousing and production process steps • Automatic packing based on packing instructions to increase the efficiency of logistics processes while keeping flexibility and complexity • Infinite nesting of handling units to reflect the packaging complexity of all kinds of businesses • Unique identification via scannable and flexible labeling of Handling Units in line with industry standards • Situation Handling for IoT-enabled** HUs to proactively support users in case of anomalies measured by attached sensors • Serial Number Profiles in material master to define, if and in which process step a serial number is generated and assigned • Serial Number Tracking for transparency along the complete internal logistics process: • Production Orders • Sales and Delivery Management • Quality Management • Purchasing • Handling Units • Inventory Management • Warehouse Management • Document History for serialized materials. Dedicated report for serialized materials currently in stock • Batch Creation including the definition of batch characteristics to be used in batch determination strategies • Batch determination strategies to define the logic of batch determination during transactions • Definition of batch derivation strategies to flexibly specify how batches are derived from a component to a product • Creation of batch-specific units of measure to cater to industries in which there is no fixed conversion factor to convert quantities • Batch management with a dedicated app to get insights into batch details and history as well as a change log for the batch • Batch Monitoring app to analyze batch-managed materials bundled according to different criteria like batch worklists ** Additional subscription, separate setup
150 Public Intelligent, sustainable enterprise Industry-specific end to end processes Business process management App dev Integration Data and analytics AI SAP S/4HANA Cloud for the Intelligent Enterprise Idea to Market Source to Pay Record to Report and FP&A Lead to Cash Plan to Fulfill Acquire to Decommission
151 Public Acquire to Decommission - SAP S/4HANA Cloud Business Value Maintain & Decommission Strategy & Planning Acquire & Onboard Define Asset Strategy Plan Asset Investments Acquire or lease asset Manage Asset Investment Manage asset installation On-board and connect asset Analyze asset & maintenance performance Define maintenance strategy Define maintenance plans and rules Monitor assets and maintenance demands Plan asset maintenance task and resources Schedule maintenance tasks Prepare tools and material for job Perform asset maintenance Close-out and analyze Define exit strategy Decommission productive assets Perform asset sale or trade 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 Idea to market Optimize asset management across the headquarters and nine branches, and achieve real-time data tracking of procurement, renting, recycling, failure causes, and maintenance for every piece of equipment
152 Public Acquire to Decommission - SAP S/4HANA Cloud L300 Table of Content Idea to market Maintain & Decommission  Business Benefits  Maintenance Execution o Integration with SAP Maintenance Assistant** Strategy & Planning  Business Benefits  Maintenance Strategy o Integration with SAP APM**  Maintenance Planning o SAP S/4HANA Cloud Asset Management for Resource Scheduling* Acquire & Onboard  Business Benefits  Asset Onboarding o Asset Master Data Management o Integration with SAP Asset Intelligence Network (AIN)** o Integration with SAP Asset Performance Management (APM)** Maintenance Processes o Corrective Maintenance o Preventive Maintenance o Improvement Maintenance o Operational and Overhead Maintenance o Condition-based Maintenance o Predictive/Prescriptive Maintenance ** Additional subscription, separate setup * Additional subscription
153 Public Acquire to Decommission - SAP S/4HANA Cloud Process Deep Dive Acquire & Onboard Define Asset Strategy Plan Asset Investments Acquire or lease asset Manage Asset Investment Manage Asset Installation On-board and connect asset Business Benefits SAP Asset Intelligence Network** • Standardize equipment management through asset master data and spare-parts information available for update from the network • Achieve collaborative, end to end maintenance and service processes for complex installation and maintenance procedures • Streamline maintenance activities through access to the latest maintenance instructions and service bulletins • Install a digital twin in their enterprise asset management system to represent each physical machine SAP Asset Performance Management** • Use an aligned data model and an out-of-the- box integration between SAP S/4HANA Cloud Maintenance and Service Management and SAP Asset Performance Management to support end to end processes • Run Asset Performance Management processes on technical objects like equipment and functional location from SAP S/4HANA Cloud Maintenance and Service Management • Run assessments and develop maintenance and service strategies on an aligned failure data model between SAP Asset Performance Management and SAP S/4HANA Maintenance and Service Management SAP S/4HANA Cloud Asset Management • Manage data throughout the entire lifecycle of your technical assets. • Maintain the functional location structure and all the data required. • Perform effective maintenance on your pieces of equipment, including:  Technical objects and their location  Technical documentation  Maintenance task lists  Maintenance plans  Measuring points • Optionally, you can also maintain additional information, such as partners, risks and warranty data. ** Additional subscription, separate setup
154 Public Acquire to Decommission - SAP S/4HANA Cloud Process Deep Dive Strategy & Planning Analyze asset & maintenance performance Define maintenance strategy Define maintenance plans and rules Monitor assets and maintenance demands Plan asset maintenance task and resources Schedule maintenance tasks Business Benefits SAP Asset Performance Management**  Maintenance Strategy  Segment your Assets based on Risk and Criticality to focus on what matters most  Analyze potential failures and their impact for your assets to develop the right maintenance and service strategy  Manage developed maintenance and service recommendations  Asset Health  Set up a connectivity to SAP IoT to receive data for health monitoring and demand generation  Set up rules to automate creation of maintenance demand  Maintenance/Service demand by transferring generated alerts into notifications or work orders SAP S/4HANA Cloud Asset Management  All types of maintenance processes  Reactive Maintenance  Proactive Maintenance  Improvement Maintenance  Operational and Overhead Maintenance  Condition-based Maintenance  Predictive/Prescriptive Maintenance  Standardized phase model  Leverage standardized phase model and objects across different types of maintenance processes  Steer, automate and monitor maintenance processes in detail along the phases  Continuously optimize maintenance program  Seamless integration between Enterprise Asset Management and SAP Asset Performance Management** connecting maintenance strategy and execution for optimal asset performance  System-guided prioritization  Create Maintenance Requests and capture structured data to calculate risk/impact ratio  Screen and prioritize maintenance requests and circle back in case of missing information  Seamless maintenance planning and approval  Create maintenance orders and trigger workflow to get approval from all relevant parties  Manage Maintenance Orders and related materials, services, etc. with flexible time buckets  Interactive maintenance scheduling*  Benefit from real-time scheduling in an interactive and intuitive graphical dashboard which not only increases efficiency but also offers an improved end-user experience ** Additional subscription, separate setup * Additional subscription
155 Public Acquire to Decommission - Process Deep Dive Maintenance Process - Corrective Maintenance Initiate Maintenance Screen Requests Create and Approve Orders Prepare Maintenance Schedule Maintenance Execute Maintenance Maintenance request creation with embedded risk/impact evaluation Screening and status management of request with dedicated app Creation of maintenance orders triggering automatic approval workflow Time bucket-based planning and monitoring of maintenance orders Interactive Gantt-Chart visualization for efficient resource scheduling* Machine learning-based damage code proposal in maintenance execution * Additional subscription
156 Public Acquire to Decommission - Process Deep Dive Maintenance Process - Corrective Maintenance Initiate Maintenance Screen Requests Create and Approve Orders Prepare Maintenance Schedule Maintenance Execute Maintenance • Leverage standardized end to end phase model to flexibility control and monitor the maintenance process • React early by defining rules and conditions to create maintenance requests automatically (condition-based maintenance) • Cover different modes of reactive maintenance like minor work or emergency work to react in an optimal way • Efficiently determine the priority of maintenance requests during capture by offering a customizable questionnaire determining the priority of the request based on a risk/impact matrix • Leverage the calculated priority and further characteristics of the request like potential duplicates during screening to ensure completeness of requests and the right order of processing • Use bucket-based planning and monitoring of maintenance orders to make sure that maintenance orders can be delivered as planned ensuring all prerequisites are met (e.g. material and lean service availability) Create Maintenance Request (Priority Assessment)
157 Public Acquire to Decommission - Process Deep Dive Maintenance Process - Preventive Maintenance Maintenance Strategy Maintenance Plan Create Order Prepare Maintenance Schedule Maintenance Execute Maintenance Definition of Maintenance Strategy with integrated SAP APM** Creation of maintenance plan and task list based on maintenance strategy Automatic creation of maintenance order based on maintenance plan Time bucket-based planning and monitoring of maintenance orders Interactive Gantt-Chart visualization for efficient resource scheduling* Machine learning-based damage code proposal in maintenance execution ** Additional subscription, separate setup * Additional subscription
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Advait_SAP S4 HANA Presales.pdf

  • 1. Cloud ERP for every business need SAP S/4HANA Cloud, public edition Overview - 2302 Hitesh Solanki
  • 2. 2 Public Intelligent Enterprise and RISE with SAP SAP S/4HANA Cloud, public edition Introduction SAP S/4HANA Cloud, public edition End to End Processes Overview SAP S/4HANA Cloud, public edition Industry Scope Overview SAP S/4HANA Cloud, public edition Cross Topics
  • 4. 4 Public SAP S/4HANA Cloud in the Intelligent Enterprise
  • 5. 5 Public Building YOUR Intelligent Enterprise Industry Packages • Automotive • Consumer Products • Industrial Machinery and Components • Retail • Utilities Line of Business Packages • Modular Cloud ERP* • Human Experience Management (HXM) Business process intelligence (BPI) SAP Business Technology Platform SAP Business Network Starter Pack SAP S/4HANA Cloud (public or private) Flexibility to choose infrastructure provider Premier Value Simplified Engagement Guided Journey Custom Code Migration, SAP Readiness Check, SAP Cloud ALM, SAP Enable Now, SAP Learning Hub *Modular Cloud ERP brings together core modules from all lines of business into one package of customer choice. Experience Management Package
  • 6. 6 Public RISE with SAP S/4HANA Cloud, public edition offering SAP S/4HANA Cloud, public edition Is the Focus of this Presentation SAP S/4HANA Cloud, public edition Cloud Infrastructure and Operations SAP Business Technology Platform SAP® Business Network Starter Pack SAP Build Process Automation (license starter pack) SAP Cloud Application Lifecycle Management SAP Learning Hub The term “SAP S/4HANA Cloud” in this complete slides deck refers to SAP S/4HANA Cloud, public edition
  • 7. SAP S/4HANA Cloud, public edition Overview
  • 8. 9 Public • • • • • • • • • • • • • • • • • • • • • • • • • • • • Industry capabilities • • • • Predictive Contracts • • • • • SAP S/4HANA Cloud, public edition – The Most Integrated Cloud ERP Increase margin with built-in best-practices and industry-specific processes Comprehensive end to end business processes delivered by preconfigured best-practices and industry-specific scenarios ML GR/IR Cockpit My Sales Overview Manage Production Orders Transportation Cockpit Compliance Information Solution Order SAP Analytics Cloud embedded Maintenance Cost Sequenced JIT Calls Procurement Overview
  • 9. 11 Public SAP S/4HANA Cloud Localization Overview Customer local versions via localization as a self-service for SAP S/4HANA Cloud, public edition 1 1 Current S/4HANA Cloud customers using SAP Central Business Configuration (CBC) with 3-system landscape environment can participate in Configuration Localization Tool early adoption program.. Belarus, Venezuela, embargo countries and SAP delivered/planned Local Versions are excluded. Supporting 32 languages Predefined country/region-specific functions for 51 local versions SAP S/4HANA Cloud 2302, Local Versions: Release Information & Restriction Note: 3273113 Arabi Bahasa (Malaysia) Bulgarian Chinese (simplified) Chinese (traditional) Croatian Czech Danish Dutch English Finnish French German Greek Hebrew Hungarian Italian Japanese Kazakh Korean Norwegian Polish Portuguese Romanian Russian Serbian Slovak Slovenian Spanish Swedish Thai Turkish Australia Austria Belgium Brazil Bulgaria Canada China Czechia Chile Colombia Croatia Denmark Egypt Finland France Germany Hong Kong (China) Hungary India Indonesia Ireland Italy Japan Luxembourg Malaysia Mexico Netherlands New Zealand Norway Philippines Poland Portugal Qatar Romania Russia Saudi Arabia Singapore South Africa South Korea Slovakia Spain Sweden Switzerland Taiwan (China) Thailand Turkey United Arab Emirates United Kingdom United States Greece Early Adoption Argentina Early Adoption
  • 10. 12 Public SAP Mobile Start New UX - Horizon Visual Theme SAP S/4HANA Cloud Embedded guidance/ support Intuitive user-centric UX approach allowing users to connect anywhere on any device, improve productivity and adopt rapidly with built-in guidance and support
  • 11. 14 Public Combine end to end best practice processes with Intelligent Technologies to drive efficiencies SAP S/4HANA Cloud Unlocks New Efficiency with Intelligent Automation Discover Data-driven decisions for measurable revenue increase React Exception-based notifications with insight-to-action options Automate Multiple RPA bot (attended + unattended) and workflows for execution. Machine Learning supported process automation
  • 12. 15 Public SAP S/4HANA Cloud Integration and Extensibility Expose data Add database fields / objects Adopt new user interface Data marts & analytics Refresh & mobilize user experience Big Data Create custom analytics In-app extensibility Side-by-side extensibility Add application logic Create forms / e-mail templates Cloud native for B2C & B2B Process innovation Data science & intelligence Secured connectivity User interface Rules / Workflow Process / Events Data replication SAP S/4HANA SAP Extension Suite SAP Integration Suite SAP Intelligence Enterprise Scenarios Pre-built extension scenarios & extensibility Pattens 485+ APIs for SAP S/4HANA Cloud User interface layer Application layer Database layer E2E Security / E2E Lifecycle Management
  • 13. 16 Public Customers in all industries: Procurement Manufacturing IT Finance Supply Chain R&D/ Engineering Sales Asset Management 50% reduction in lead time, more accurate assessment of asset capacity and potential for overload work Manage assets more efficiently, eliminating a daily three-hour manual asset management process and removing human errors 20% increase in service revenue from new business models 50% reduction in time needed to close monthly accounts. 1.5x more payment transactions managed by the same number of employees Reimagined contact-to-cash process to improve project profitability Improved processes for product development Savings of approximately one million in hardware maintenance costs and a 10% improvement in IT operations Increase the inventory turnover rate by 30%, shorten the turnover time from 30 to 20 days, and reduce inventory cost by 10% $2 million saved by reducing duplicate purchase orders 100% traceable production from raw materials to finished parts Improve production and management efficiency and increase the rate of on- time completion to more than 95% Exemplary view, for further references please refer to the Customer Stories Finder. Chemicals Consumer Products High Tech Ind. Machinery and Components Life Sciences Mill Products Oil & Gas Prof. Services 7x increase in order processing capacity 97% Of deliveries made on- time – up from 90%, increasing customer satisfaction 60% automation of purchasing processes for required materials SAP S/4HANA Cloud Business Value References 90% lower IT costs than in other similarly sized companies
  • 14. 17 Public Why SAP S/4HANA Cloud, public edition? Run on the industry standard to deliver results right away and to quickly tackle your top business priorities Accelerate business growth by maximizing both the top line and bottom line Keep innovation moving by always being on the latest and by extending the solution to differentiate your business Quickly tackle your top business priorities and expand as your needs change Deliver results right away with ready-to-work processes built on proven industry best practices Drive top line growth by enabling innovative business models at global scale Stay ahead by always getting the latest process and technology innovations Achieve bottom line growth with proven business processes for your industry and intelligent ERP technologies Build your own breakthroughs with a fully extensible platform
  • 15. 18 Public SAP S/4HANA Cloud Trial Free of Charge Test a real SAP S/4HANA Cloud system 14 days for free. Guided Tours Explore the solution highlights along expert-curated scenarios. Comprehensive Scope Run a broad range of processes across Finance and Logistics. Complementary Content Consume complementary content linked in the trial. SAP S/4HANA Cloud Trial System Get a first impression of how SAP S/4HANA cloud will optimize your business processes by leveraging the free trial.
  • 16. SAP S/4HANA Cloud, public edition End to End Processes Overview
  • 17. 20 Public Intelligent, sustainable enterprise Industry-specific end to end processes Business process management App dev Integration Data and analytics AI SAP S/4HANA Cloud for the Intelligent Enterprise Idea to Market Source to Pay Record to Report and FP&A Lead to Cash Plan to Fulfill Acquire to Decommission
  • 18. 21 Public Lead to Cash - SAP S/4HANA Cloud Business Value Lead & Quote Order & Fulfillment Bill & Collect Set sales target strategy Manage customers Generate lead Omnichannel sales & service experience Manage sales quotes Analyze sales performance Receive / create customer /subscription order Confirm customer order Deliver goods & post costs in Accounting Confirm services & post costs in Accounting Monitor order execution Handle returns and claims Plan bill product sale, service sales & subscription Collect bill of usage data Execute invoicing, incl. billing correction Post revenue in Accounting Collect open payments Monitor and analyze profitability 50% Increase in sales management efficiency 7 Times Increase in order processing capacity 3-4 days Required to carry out mass price change updates easily, down from several weeks 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6
  • 19. 22 Public Bill & Collect  Business Benefits  Supporting multiple billing scenarios o Sales billing o Solution billing o Convergent invoicing (CI)  Accounts receivables o Accounts receivables o Contract Accounting (FI-CA) Order & Fulfillment  Business Benefits  Supporting multiple sales scenarios o Sales of physical goods o Sales of services o Sales of subscriptions and usage-based consumptions o Sales of combination of physical goods, services, subscriptions and usage-based consumptions Lead & Quote  Business Benefits  Out-of-the-box integrations o Out-of-the-box integration flows for your end to end digital customer experience Lead to Cash - SAP S/4HANA Cloud L300 Table of Content
  • 20. 23 Public Lead to Cash - SAP S/4HANA Cloud Process Deep Dive Solution Business - process flow Order & Fulfill Capture configuration requirements in the sales quote One order for bundled offering, incl. products, services, projects and subscriptions. Holistic order progress monitoring for operational transparency Single invoice, covering all selling component for financial efficiency Quote Order Order Fulfillment and Monitoring Subscription Management Invoicing and Payment Finance and Revenue Lifecycle management of subscription contract and entitlement Central view on profit margin, following event- based revenue recognition
  • 21. 24 Public Lead to Cash - SAP S/4HANA Cloud Process Deep Dive Solution Business - high-level solution architecture Order & Fulfill Solution Order  Sales order item  Service order item  Service contract item  Project item  Subscription item Sales Order  Sales order item Service Order  Service order item Service Contract  Service contract item Prof. Service Project  Project item Subscription**  Subscription item Entitlements** Invoice  Sales order item  Service order item  Service contract item  Project item  Subscription item Revenue Recognition & Profitability Analysis  Sales order item  Service order item  Service contract item  Project item  Subscription item Profitability Analysis SAP S/4HANA Cloud SAP Subscription Billing SAP Entitlement Management ** Additional subscription, separate setup
  • 22. 25 Public SAP S/4HANA Cloud Low-Touch Sales Order Management • Standard interface (API) for sales orders exchange with external system • Simplified user experience for fast sales order entry • Robotic Processing Automation bot** for sales order creation • Order completeness check • Pricing calculation • Credit check • Product availability check and confirmation • Foreign trade compliance check • Product compliance check • Payment cards • Mass change of sales documents • Approval Workflow and Situation Handling optimize order processing • Order Issue Monitoring Dashboard for collecting order fulfillment issues in real-time • Track Sales Order Details to follow the complete order fulfillment process flow • Dashboards for Order Confirmation; Order Delivery Performance; Customer 360 and more Order Monitoring Order Processing Order Entry Origins • Sales order creation via uploading MS Excel sheet • Automatic sales order creation from PDF files (ML) • Integration with logistic execution (warehouse and transportation tasks) • Business partner multiple and time-depended addresses ** Additional subscription, separate setup
  • 23. 29 Public SAP S/4HANA Cloud Customer Returns and Refund Process Flow Returns order with or without reference to initiate a customer return, optionally with approval process. Post goods receipt for returned products. Perform product inspection and record the inspection result. Process logistical follow-up activities based on the inspection results. Compensate customers via credit memo or replacement of the returned products. Track the customer return progress and the related business documents. Returns Order Receive returned goods Product inspection Logistical follow- ups Compensate customers Track customer returns
  • 24. 30 Public SAP S/4HANA Cloud Customer Returns and Refund Key Capabilities Returns Order Receive returned goods Product inspection Logistical follow- ups Compensate customers Track customer returns • Create returns order with reference to a sales order /an invoice; or without reference • Assign WBS element to return order • Process Sales Kit in returns order • If the products have been received, make immediate decision on the logistical follow-ups (e.g. send back) and on the refunding • Trigger direct return from customer to supplier • Approval workflow. • Support the process of 1) return goods receipt, 2) product inspection, 3 ) logistical follow-ups for non-valuated returns stock. After the refunding and/or processing the relevant logistical follow-up activities (indicating the change of the goods ownership), the posting to financials occurs automatically. • Product inspection, incl. inspections splits to enter different inspection results for sub-quantities of the total quantity of a returns delivery item. • Decide on logistical follow-up activities based inspection result: • Transfer to free available stock; Transfer to scrap; Forwarding to supplier; Send back to customer; Scrap for customer; In-House Repair • Goods receipt quantity correction • Support the lean processing without inspection and logistical follow-up • Compensate at any time of the process • Credit memo • Replacement product • No refund • If credit memo from supplier is received, this will be taken into consideration for customer refund decision • Monitor customer return process and related documents via process flow • Analytics on return rate and Customer Return Overview • Cost controlling – tracking return costs by profitability segment for instance.
  • 25. 31 Public 7 Group Company 1010 (Delivering Company) SAP S/4HANA Cloud Advanced Intercompany Sales Single Level Single System Intercompany Process Flow Customer Company 1710 (Selling Company) Plant 1010 Stock in Transit Sales Order 4 Physical Stock Stock in Transit Transit Plant 1710 Stock in Transit Purchase Order 3 Sales Order* 2 Customer Invoice C Purchase Order 1 Supplier Invoice D IC Supplier Invoice B IC Invoice A Outbound Delivery 5 Stock Transfer into SIT 1010 6 GI from SIT 1710 8 GI from SIT 1010 GR to SIT 1710 Stock Transfer from 1010 to 1710 7b 7 7a Goods Receipt 9 * SO2 is logistically leading: - Advanced ATP check - Integration into MRP - Product Compliance Check - Trade Compliance Check - Transportation Mgt Integration
  • 26. 32 Public SAP S/4HANA Cloud Advanced Intercompany Sales Key Capabilities • Highly automated end to end process – fully integrated with: ─ Available-to-Promise check (ATP) ─ Material Resource Planning (MRP) ─ Product Compliance ─ Trade Compliance ─ Transportation Management ─ Support of IFRS 15 compliant for revenue recognition and Cost Of Goods Sold (COGS) ─ Product Costing ─ Profitability reporting across legal entities ─ Group Reporting / Consolidation • End to end value chain and process monitor ─ Ensures process transparency with the ability of issue detection and document posting monitoring • Change in customer-facing sales order is allowed, all follow-up documents will be automatically updated • Valuated Stock in Transit in the Selling Company manages ─ Seamless change of control between affiliates and customer ─ Related material document posting automatically • Purchase Order in the Selling Company enabling landed cost in product costing for the selling company
  • 27. 36 Public The ability to do flexible data analysis, extend the pre-built analytics reports/dashboards to include additional, customized analytics KPIs/create new reports for in-depth data analysis Gain transparency in the overall business performance at a glance, be transactional or be analytical. Make data-driven decision for the overall growth strategy across the organization. Monitor business transaction execution status and take quick action to resolve any problems before business damages occur. SAP S/4HANA Cloud Sales Analytics for Your Business Requirements • Overview pages, presenting the most important KPIs in one central place • Sales Overview (manager) • My Sales Overview (internal sales rep.) • Know all transactions with your customer at a glance • Customer Overview • Real-time sales performance tracking • Sales Performance - Plan/Actual • Delivery Performance • Out-of-the-box dashboard collects business exceptions for users • Insight-to-Action capability, allowing user directly dive into the operational transaction to resolve the problems. • Examples: • Sales Order Fulfillment Dashboard; • Track Sales Order Details; Use Case 1. SAP S/4HANA Cloud Response • Multi-dimensional reports provide in- depth data insights for a professional analyst • Sales Volume - Flexible Analysis • Sales Scheduling Agreements - Product Demand • Provide tools and standard reports as templates for easy analysis extension • Manage KPIs and Reports • Sales Volume - Check Open Sales Use Case 2. Use Case 3.
  • 28. 41 Public Goods sold Services rendered Projects executed Subscriptions consumed Solution orders External data from multiple sources SAP S/4HANA Cloud - Sales Billing and Solution Billing - Key Capabilities • Standard interfaces (SOAP and OData APIs) for an open exchange of all relevant billing data with external SAP and non- SAP systems • Simplified user experience enabling rapid, high-volume billing document creation • Fully integrated with Service Management, supporting periodic and ad-hoc billing • Create custom approval workflows with little effort to ensure that all billable items are fully aligned with internal stakeholders before invoice creation Billing and Invoicing Origins of Billable Data • Manual creation of billing document requests via import of MS Excel sheets • Deeply embedded SAP Analytics Cloud dashboards for Sales Finance Integration • Configurable posting to Financial Accounting, G/L revenue accounts - revenue recognition compliance • Tight integration with SAP digital payments add-on for settlement via credit cards and digital payment methods (for example, PayPal) • Situation handling proactively informs users about billing documents that cannot be posted in Finance • Rule-based output determination enhanced by new rendering mechanism, allowing customized form templates to be separated from the business data (Blog) • High degree of flexibility in data flows, UIs, and interfaces • Out-of-the box enablement for project-based professional services, supporting time & expense, fixed-price, periodic, usage-based, and additional billing methods and workflow capabilities • Extensive set of pre-delivered business scenarios such as down payment processing and omnichannel convergent billing
  • 29. 44 Public Intelligent, sustainable enterprise Industry-specific end to end processes Business process management App dev Integration Data and analytics AI SAP S/4HANA Cloud for the Intelligent Enterprise Idea to Market Source to Pay Record to Report and FP&A Lead to Cash Plan to Fulfill Acquire to Decommission
  • 30. 45 Public Source to Pay - SAP S/4HANA Cloud Business Value Open Guided Buying or MRP run Create/approve purchase requisition Manage purchase order Order confirmation Goods receipt Buy & Deliver 1 2 3 4 5 60% Automation of purchasing processes for required materials. 50% Reduction in manual payment processing time. Source & Contract Analyze spend/ plan demand 1 Define source strategy 2 Identify and qualify source of supply 3 Create/manage contracts 5 Negotiate contracts 4 Create/manage supplier invoice Process accounts payable Manage payable financing Manage working Capital management Invoice & Pay and Cash Management 1 2 3 4 5 6 Manage payments and bank communication Process payments $2 Million saved by reducing duplicate purchase order
  • 31. 46 Public Source to Pay - SAP S/4HANA Cloud L300 Table of Content Source & Contract • Business Benefits • Out-of-the-box integration flows for end to end digital customer experience • Advanced sourcing tools and cognitive sourcing capabilities • Contract authoring and management Buy & Deliver • Business Benefits • Guided buying experience • Procurement of material and services • Configuration of flexible workflows streamlining purchasing for each LoB • Intelligent approval workflows Invoice & Pay • Business Benefits • Digitalized processing of supplier invoices to ensure limited human intervention • Business process integration leveraging SAP cloud integration gateway with native APIs Pay Source to
  • 32. 47 Public Source & Contract – Process Details and Highlights (1/2) • Integrated sustainability sourcing strategy, sustainability goals steer the creation of procurement strategy • Advanced sourcing tools and cognitive sourcing capabilities to initiate sourcing events (based on contract meta data) • Get transparency on supplier-related activities and tasks • Evaluate suppliers' operational performance • Perform evaluation by questionnaire and/or user-defined criteria and establish supplier evaluation score history • More favorable pricing through increasing competitiveness of sourcing events, allowing more bids and identifying potential new suppliers and price reductions • Access a comprehensive, enriched view of spending to help build a sourcing pipeline, optimize procurement costs, improve financial leverage, mitigate supply risk, adhere to social responsibility, and monitor contract compliance • Reduced time to market for new products through better supplier collaboration and the ability to bring sourcing into the product development process earlier Define source strategy Identify and qualify source of supply Analyze spend/plan demand Source & Contract Purchasing Spend Dashboard Procurement Overview Supplier Evaluation
  • 33. 48 Public Source & Contract – Process Details and Highlights (2/2) • Maximize savings and compliance by optimizing procurement contract management • Create, renew, and monitor procurement contracts with real- time data augmented by a machine-learning-enabled model and visualization tailored to the need of procurement officers • Gain visibility into information about contract utilization and validity for compliance • Getting better prices with higher volumes with help of early visibility into forecasted production and the ability to see historic pricing • Collaborate, negotiate, and finalize activities with the supplier to establish a long-term business relationship Negotiate contracts Create/manage contracts Source & Contract Monitor Condition Contracts Monitor Purchase Contract Items
  • 34. 49 Public Purchase Requisitions created automatically with help of an intelligent bot Purchase Requisition approval workflow Carbon Footprint calculated of a material for a source of supply based on the value maintained in SAP Product Footprint Management Purchase Order creation, approval and monitoring Goods receipts posted and material document created Purchase Requisition Purchase Order Supplier Collaboration Goods Receipt SAP Ariba Network** integration for confirmation of POs and collaboration with supplier Buy & Deliver- SAP S/4HANA Cloud Process Deep Dive Procurement of goods Deliver Buy & **Additional subscription and technical setup Prediction of delivery date for Purchase Order items with Machine Learning Mass confirmation of Purchase Orders supported by a intelligent bot PR Approval Purchase Requisition approval Purchase Requisition creation
  • 35. 50 Public Create and upload supplier invoice with or without PO reference Verification check of correctness of supplier invoices/manual correction Approval of supplier invoices Payment of supplier invoice Invoice Creation /Upload** Verification check Invoice approval Accounts Payable Payment Submit to accounts payable Invoice & Pay SAP S/4HANA Cloud Process Deep Dive Low touch invoicing Pay Invoice & **Additional subscription and technical setup Convert paper invoices in electronic invoices and automatically send to the A/P system with ML (OCR) Bot scans incoming emails to extract and upload supplier invoices (JPEF, PNG, PDF) automatically
  • 36. 51 Public Invoice & Pay SAP S/4HANA Cloud Process Deep Dive SAP Central Invoice Management**- Process Flow Pay Invoice & **Additional subscription and technical setup
  • 37. 52 Public SAP Ariba Guided Buying SAP Ariba Network Create purchase requisition + purchase order This business process integration scenario covers the creation and approval of purchase orders for services. Alternatively, the process can be triggered via the creation of a purchase requisition, which is later converted to a purchase order and supports free text description of services in procurement documents. The service fulfillment can be steered and monitored with the supplier side statement of work, supplier time sheets, and service entry sheets. Afterwards, the invoicing process is triggered. Store and submit SES For more information check the API Business Hub Select items and submit requisition I need to buy a service SAP S/4HANA Cloud SAP Fieldglass Display purchase order and create confirmation Create SoW Create / approve fee or expense report Submit SES Review + approve SES Onboard worker. Edit time-sheet / expense report Update SoW Create INV with or without PO reference Receive supplier INV Create copy of the invoice Release and pay invoice Source to Pay - SAP S/4HANA Cloud Process Deep Dive Service Procurement with SAP Ariba** und SAP Fieldglass integration** (4R2) Pay Source to **Additional subscription and technical setup
  • 38. 53 Public Centrally create requisitions for all connected backends extended by Ariba Guided Buying** Manage purchase orders centrally while executing locally Create, manage, and distribute central contracts Track central purchase contract consumption and global spend Central Requisitioning Central Purchasing Central Purchase Contracts Central Sourcing Central Analytics Bundle purchase requests into central requests for quotations is extended by Ariba Guided Buying** Ariba Business Network** Ariba Sourcing** Ariba Contract Management** S/4HANA for Commodity Management* SAP ERP S/4HANA Non-SAP S/4HANA Cloud is connected to **Additional subscription and technical setup *Additional subscription Pay Source to Source to Pay - SAP S/4HANA Cloud Process Deep Dive SAP S/4HANA Cloud for Central Procurement*
  • 39. 83 Public Intelligent, sustainable enterprise Industry-specific end to end processes Business process management App dev Integration Data and analytics AI SAP S/4HANA Cloud for the Intelligent Enterprise Idea to Market Source to Pay Record to Report and FP&A Lead to Cash Plan to Fulfill Acquire to Decommission
  • 40. 84 Public Idea to Market - SAP S/4HANA Cloud Business Value Handover & Manage Design & Collaborate Analyze & Ideate Manage product strategy Manage and monitor product portfolio Research and collect requirements Generate concepts and analyze ideas Define development requirements Manage requirements and dependencies Create design and define features Analyze design and model its impact Collaborate on design and specs Collaborate & negotiate with suppliers Plan and produce prototypes Verify and validate new products Create detailed design and BoM Create and visualize work instructions Handover to manufacturing Ensure and manage compliance Manage Go-to-Market Manage lifecycle and changes 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 The company pursued cloud technology to eliminate data silos and standardize financial processes and other business operations for greater control over its life-changing research and development Reimagine the contact-to-cash process to improve project profitability
  • 41. 85 Public Idea to Market - SAP S/4HANA Cloud L300 Table of Content Handover & Manage  Business Benefits  Advanced Variant Configuration*  Product Compliance*  Change Record* Design & Collaborate  Business Benefits  Enterprise Portfolio and Project Management  SAP Enterprise Product Development** ** Additional subscription, separate setup * Additional subscription
  • 42. 86 Public Idea to Market - SAP S/4HANA Cloud Process Deep Dive Design & Collaborate Create design and define features Analyze design and model its impact Collaborate on design and specs Collaborate & negotiate with suppliers Plan and produce prototypes Verify and validate new products Business Benefits SAP S/4HANA Cloud • Project Management  Create, plan, release, monitor, and close projects  Capital investment, R&D, and administrative projects  Project-specific procurement of goods and services triggered by “demands” • Project Logistic Control  Maintenance of template projects  Flexible reporting on progress, status, costs, milestones, team setup, documents, etc. • Project Financials Control  Rule-based settlements to fixed assets / cost centers / GL accounts  Integration to SAP Project Intelligence Network** SAP Enterprise Product Development** • Define  Acquire and manage product requirements holistically • Develop  Manage complex systems with model-based systems engineering  Verify and validate products against specific requirements  Collaborate on all relevant layers (development, documents, changes, suppliers, specifications)  Handover the digital product model along the product lifecycle • Deliver  Leverage 2D and 3D visualization in spare and service parts, work instructions and product lifecycle and asset analytics  Develop digital twin models to analyze operations and monetize operations ** Additional subscription, separate setup
  • 43. 87 Public Idea to Market - Process Deep Dive Design & Collaborate - Enterprise Portfolio and Project Management Project Creation Project Review and Ranking Project Cost and Demand Planning • Create or copy a project and leverage different accounting scenarios: • Investment projects • Overhead projects • Statistical projects • Projects with revenue • Structure projects and plan project dates efficiently with the project planning app • Structure and break the project down with help of Work Breakdown Structure (WBS) elements • Define project milestones, core team and detailed status using with project brief app • Leverage the project brief app as a central page for project managers and steering committee members to describe and review the project: • Project status with regards to e.g. quality, scope, timeline, … • Milestone progress and approval status • Projects costs • Core team and collaborations • Benefit from overview pages a key figure monitor and multi-project milestone overview for steering committee member roles • Prioritize with project ranking app for joined ranking of projects based on cost thresholds • Plan costs holistically (e.g. Baseline, Plan and Forecast costs) using: • SAP Analytics Cloud** • CSV file upload • Leverage Machine Learning to predict project costs based on historical project data: • Cost prediction by period and G/L accounts • Use project demands for early planning of required materials and services: • Enrich details like e.g. material number at a later point in time • Trigger procurement automatically ** Additional subscription, separate setup
  • 44. 88 Public Idea to Market - Process Deep Dive Design & Collaborate - Enterprise Portfolio and Project Management Project Budgeting and Availability Control Project Execution Project Closing and Monitoring • Define budgets using SAP Analytics Cloud** or CSV file upload • Transfer budget between WBS elements using the dedicated Manage Project Budget Transfers App • Real-time active budget availability control based on e.g.: • Time recording using the timesheet • Account assignment of purchase requisitions, purchase orders, invoices • Activity allocations and G/L account postings • Send notification once a certain percentage of the budget is consumed • Intuitive time sheet app for efficient time recording • Assignment of sales order items and fixed price billing based on billing plans and delivery-based billing scenarios • Event-bas revenue recognition and real-time profitability • Automated intercompany billing process • Blocking of additional postings on WBS elements • Option to trigger procurement of material & service out of project demands • Project stock (available for investment and revenue projects) • Change documents for the project • Calculation and application of overheads • Settlement to assets, G/L accounts, other projects, and cost centers based on accounting scenario • Additional checks, e.g. it is not possible to close a WBS element in case open time recordings, maintenance orders, or project stock are left • Overview pages & dedicated monitoring apps for • Project financial controllers • Project managers • Project steering committee members • Project cost and budget reporting along the WBS element hierarchy • Monitoring of project-related procurements • Monitoring of milestones and key figures across projects ** Additional subscription, separate setup
  • 45. 89 Public Idea to Market - Process Deep Dive Example: Research Project Create Project Describe Project Plan Project Costs Define Project Demand Run and monitor Project Close Project Create project and enter basic project information including WBS elements Define project details like relevant milestones and the project team Plan project costs and assign project budget per WBS element via data upload Define and request demand of resources, services and materials per WBS element Release project and monitor project costs and milestones against planned targets Settle the project actuals and close the project
  • 46. 90 Public Idea to Market - Process Deep Dive Example: Research Project with SAP´s Intelligent Technologies Create project and enter basic project information including WBS elements Define project details like relevant milestones and the project team Plan project costs and assign project budget per WBS element via data upload Define and request demand of resources, services and materials per WBS element Release project and monitor project costs and milestones against planned targets Settle the project actuals and close the project Get notified when a budget threshold is exceeded via Situation Handling Get notified and take action if a demand request fails using Situation Handling Predict potential project costs based on historical data with Machine Learning Create Project Describe Project Plan Project Costs Define Project Demand Run and monitor Project Close Project
  • 47. 91 Public Idea to Market - SAP S/4HANA Cloud Process Deep Dive Handover & Manage Create detailed design and BoM Create and visualize work instructions Handover to manufacturing Ensure and manage compliance Manage Go-to-Market Manage lifecycle and changes Business Benefits Product Lifecycle Management • E2E Change Record*  Manage change processes end to end with changing record functionality for discrete industries and process industries  Apply change process to various documents e.g. materials or bills of materials  Orchestrate change process by keeping all related documents in one place and by offering aligned ways of communication • Comprehensive BOM Management  Create and manage (multilevel) BOMs including the handover of EBOMs to MBOMs  Use a dedicated app to identify similarities and differences between two BOMs* Advanced Variant Configuration* • State-of-the-art variant configurator  Comprehensive toolset for managing customizable products with process and data integration.  Leverage configuration capabilities throughout sales, planning, production, and engineering processes  Increase quality and consistency for order configuration to accelerate ordering process and improve customer satisfaction  Optimal support of complex products throughout the entire digital configuration lifecycle  Reduce time-to-market for new products through highly-efficient simulation of new product variants and options Product Compliance* • Comprehensive set of use cases  Ensure that new products will fulfill the regulatory requirements of a target market with seamless product marketability checks  Assess dangerous goods requirements of products to ensure the correct dangerous goods classification along the logistics processing  Automatically generate and print safety data sheets to make sure that goods are shipped with the compliance-relevant documentation • Regulatory content out-of-the-box  Consume and apply regulatory content out-of- the-box as part of the solution  Always apply the latest regulatory due to continuous content updates * Additional subscription
  • 48. 92 Public Idea to Market - Process Deep Dive Handover & Manage - Advanced Variant Configuration* • Leverage state-of-the-art algorithms and an award-winning constraint solver • Benefit from a performance optimized for SAP HANA and new capabilities, for example, negative variant tables, more precise handling of decimals and new syntax • Simulate with the highest usability supported by efficient process- oriented screen arrangement • Navigate seamlessly through all needed information leveraging trace and inspector • Get a holistic view of the product model through the integration and visibility of BOMs and routings Configuration Engine Simulation Environment Process Integration Embedded Analytics Simulate Configuration Models * Additional subscription
  • 49. 93 Public Idea to Market - Process Deep Dive Handover & Manage - Advanced Variant Configuration* • Configure as part of different manufacturing types with the variant configurator, seamlessly integrated into Make-to-Stock, Make-to- Order and Engineer-to-Order processes, supporting single and multi- level configuration models • Benefit from SAP Fiori user experience integrated e.g. with Sales, advanced ATP*, Production, Procurement and Product Master • Run consistent processes between frontend (SAP Commerce**) and backend (SAP S/4HANA Cloud), based on one configuration model • Analyze configuration/classification data combined with configured business objects in real-time leveraging embedded analytics Configuration Engine Simulation Environment Process Integration Embedded Analytics Variant Configuration (in Sales Order) * Additional subscription
  • 50. 94 Public Idea to Market - Process Deep Dive Handover & Manage - Change Record* Create Change Record Assign BOMs & Set Status Submit Change Request Check & Approve Request Implement Change Release Change Initiation of change process based on external requirement (e.g. from sales) Definition and description (attachments and comments) of objects to be changed Redlining to indicate planned changes and to allow comparison of options Impact management to perform impact analysis before implementing changes Generation of change master to allow execution of master data change Implementation close and release of change * Additional subscription
  • 51. 95 Public Idea to Market - Process Deep Dive Handover & Manage - Change Record* Create Change Record Assign BOMs & Set Status Submit Change Request Check & Approve Request Implement Change Release Change • Run change process according to CMII standards • Set up the related objects in an engineering change request all in one go and assign an approval template to the request • Notify all involved stakeholders (engineering change notification) and manage them with a central team and responsibility concept • Analyze the change request with all related objects and its impacts and model different change options with redlines • Collaborate across the extended enterprise** before you approve the results, release the change request and finally implement the change • Add different types of change objects to a change package or a changing hierarchy and split as well as merge change records according to your needs • Display workflow, status management, approval processes and impact analysis graphically and leverage the change dashboard to monitor the overall change management situation Change Record ** Additional subscription, separate setup * Additional subscription
  • 52. 96 Public Idea to Market - Process Deep Dive Handover & Manage – Product Compliance* Product Marketability and Compliance* Dangerous Goods Management* Safety Data Sheet and Label Management* Protect marketability with embedded product and chemical compliance • Central management of compliance data and requirements for • Sellable / packaged products • Unpackaged products • Raw materials, supplier materials • Substances • Automatic triggering of compliance assessments • Embedded regulatory content • Automated compliance assessment • Integrated marketability checks • Compliance monitoring and analytics Ensure safe and compliant transportation of dangerous goods • Central management of dangerous goods requirements • Dangerous goods classification for unpackaged and packaged products • Embedded regulatory content • Automated checks integrated into the logistic chain to ensure safe and compliant dangerous goods transports • Output of dangerous goods information on logistic documents (sales quotation, sales contract, order confirmation, scheduling agreement, picking list, delivery note) • Analytics Protect revenue and brand with globally compliant safety data sheets • Central management of safety data sheet requirements • Safety data sheet management per product and country including versioning • Integrated safety data sheet checks • Automatic distribution of safety data sheets natively integrated into delivery processing • Automatic redistribution of updated versions fulfilling legal requirements • Monitoring of safety data sheet availability and shipments • Designing and printing of labels using relevant data for various countries, regions or languages * Additional subscription
  • 53. 100 Public Intelligent, sustainable enterprise Industry-specific end to end processes Business process management App dev Integration Data and analytics AI SAP S/4HANA Cloud for the Intelligent Enterprise Idea to Market Source to Pay Record to Report and FP&A Lead to Cash Plan to Fulfill Acquire to Decommission
  • 54. 101 Public Plan to Fulfill - SAP S/4HANA Cloud Business Value Store & Transport Manufacture & Control Plan & Schedule Develop supply chain network Develop material and manufacturing strategy Capture and plan demand Schedule and run MRP Procure and receive components Schedule Production Stage components Run production of subassemblies Confirm and receive subassemblies Pick components and run final assembly Confirm and inspect final assembly Receive finished products into warehouse Plan and source transportation Create outbound delivery Pick, Pack and load products Handover to carrier & post goods issue Monitor transportation Settle transportation service costs 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 Idea to market 20% Improvement in production efficiency and real-time serial number traceability throughout production process. 60% Automation of purchasing processes for required materials. 44% faster order lead times.
  • 55. 102 Public Plan to Fulfill - SAP S/4HANA Cloud L300 Table of Content Manufacture & Control  Business Benefits  Manufacturing o Discrete Manufacturing o Repetitive Manufacturing o Kanban Manufacturing o Outsourced Manufacturing o Just-in-Time Manufacturing o Process Manufacturing  Quality Management  Environment, Health, and Safety Management* Plan & Schedule  Business Benefits  Planning o SAP Integrated Business Planning** o Predictive MRP o MRP o Demand-Driven MRP  Scheduling o Capacity Scheduling Board o Integration with SAP Digital Manufacturing Cloud** Store & Transport  Business Benefits  Inventory Management  Warehousing o Inbound Warehouse Management o Storage and Operations o Outbound Warehouse Management  Transportation o Inbound Transportation Management o Outbound Transportation Management  Order Promising  Logistics Cross Topics ** Additional subscription, separate setup * Additional subscription
  • 56. 103 Public Plan to Fulfill - SAP S/4HANA Cloud Process Deep Dive Plan & Schedule Develop supply chain network Develop material and manufacturing strategy Capture and plan demand Schedule and run MRP Procure and receive components Schedule Production Business Benefits S&OP with SAP Integrated Business Planning**  Real-Time Planning & Simulation  Consensus demand planning, rough-cut capacity planning, volume and revenue modeling  What-if scenarios for rapid decision-making across multiple key figures and dimensions  Contextual Process Orchestration  Define and orchestrate the S&OP process(s)  Enable People to stay on top of relevant, contextual updates  Advanced Analytics  Faster identification of problems through better visualization  Compare scenarios, track KPIs, monitor trends across multiple dimensions, granularities in real- time SAP S/4HANA Cloud  Efficient demand plan capture  Leverage RPA** to automate the upload and maintenance of Planned Independent Requirements  Use mass maintenance tools to adapt demand plan efficiently  Seamless demand plan optimization  Apply simulation to optimize the demand plan mid-to long term with regards to potential constrains  Interactive real-time MRP  Create relevant orders to cover demand through real-time MRP  Resolve MRP bottlenecks by visualizing and simulating resolution options based on system- guided proposals  Fully integrated sourcing and procurement  Cover material requirements seamlessly through internal and external sourcing  Closely collaborate with the purchasing department to handle MRP changes on short notice in a structured and efficient manner  Transparent capacity planning and scheduling  Manage work center capacity and utilization in real-time to identify critical overloads  Use the interactive capacity scheduling board with pre-defined scheduling strategies to optimize the production schedule and prevent overloads  Handover production schedule to shopfloor solution** for further refinement and execution ** Additional subscription, separate setup
  • 57. 104 Public Plan to Fulfill - Process Deep Dive Plan & Schedule Capture Demand Optimize Demand Plan Material Requirements Optimize MRP Results Schedule Production Execute Production Demand capture based on S&OP, sales orders or projects Simulation-based optimization of demand planning Real-time MRP run to instantly create orders based on demand System-guided graphical resolution of MRP bottlenecks Production scheduling with interactive Gantt chart and pre-defined strategies Integration into shopfloor system to run and monitor production
  • 58. 105 Public Plan to Fulfill - Process Deep Dive Plan & Schedule with SAP´s Intelligent Technologies Capture Demand Optimize Demand Plan Material Requirements Optimize MRP Results Schedule Production Execute Production Demand capture based on S&OP, sales orders or projects Simulation-based optimization of demand planning Real-time MRP run to instantly create orders based on demand System-guided graphical resolution of MRP bottlenecks Production scheduling with interactive Gantt chart and pre-defined strategies Integration into shopfloor system to run and monitor production Automate demand capture with a bot to upload PIRs Plan demand-driven with ML- based buffer level optimization Automate production order confirmation with a bot Identify and resolve MRP exceptions with situation handling
  • 59. 106 Public Plan to Fulfill - Process Deep Dive Plan & Schedule Capture Demand Optimize Demand Plan Material Requirements Optimize MRP Results Schedule Production Execute Production Predictive MRP • Demand Plan Simulation, Multi-level Material Simulation and Capacity Plan Simulation to get a holistic view • Simulation based on work center data, top- level material data or material component data including flexibly defined material constraints • System-guided resolution of capacity issues including preproduction or change in source of supply Demand-Driven MRP • Demand-Driven approach to material requirements planning following the standard of the Demand Driven Institute • E2E process including the capture of buffer positioning and sizing, replenishment planning and execution as well as analytics MRP • Planned Independent Requirements (PIRs) to enter or import calculated demand forecast for production planning • Static and time-dependent Safety Stock Methods to adapt replenishment approach to business requirements • Real-time MRP allowing instant re-run and adjustments on the fly with the interactive MRP cockpit with intuitive SAP Fiori UX • Graphical simulation approach to resolve MRP bottleneck situations system-guided and thus efficiently • MRP change requests integrated with SAP Ariba Network** to directly collaborate with supplier on requirement changes. Capacity Planning and Scheduling • Graphical visualization of work center capacities and load on work centers in real- time to manage capacity holistically • KPIs to identify overloads and direct resolution options like re-scheduling / re- allocation of operations or shift changes • Scheduling of production orders via pacemaker work centers. Adjustments and prioritization of orders SAP Digital Manufacturing Cloud** • Monitor the entire manufacturing process to optimize resources and execution • Use role-specific SAP Fiori and operator dashboards and a configurable Production Operator Dashboard (POD) to orchestrate and control the shop floor ** Additional subscription, separate setup
  • 60. 107 Public Plan to Fulfill - SAP S/4HANA Cloud Process Deep Dive Manufacture & Control Stage components Run production of subassemblies Confirm and receive subassemblies Pick components and run final assembly Confirm and inspect final assembly Receive finished products into warehouse Business Benefits SAP S/4HANA Cloud  Efficient component staging  Leverage close integration with warehouse management for production supply  Make use of efficient replenishment procedures like Kanban out-of-the-box  Use IoT-enabled Kanban replenishment to increase process automation  Adaptable production process  Establish production processes with multiple stages (e.g. subassemblies, finished goods)  Leverage different manufacturing approaches and combine them (e.g. Make-to-Stock, Make- to-Order, Assemble-to-Order)  All types of manufacturing processes  Discrete manufacturing  Repetitive Manufacturing  Kanban Manufacturing  Just-in-Time Manufacturing  Process Manufacturing  Seamless production execution & monitoring  Release and confirm production orders and monitor the status in real-time with  Capture production data along the production process (e.g. scrap) to allow detailed analysis  Tight integration into shopfloor solution  Leverage integration into SAP Digital Manufacturing Cloud** offering e.g. 3D work instructions for shopfloor workers  Fully integrated quality management  Leverage tight integration into quality management in several parts of the production process (e.g. receipt of components or receipt from production)  Ensure products meet quality requirements through holistic solutions including quality planning, inspection and improvement  Benefit from state-of-the-art methodologies like 8D for internal problem solving  Seamless warehouse integration  Receive products directly into the warehouse leveraging the tight integration into warehouse management with synchronous goods receipt postings ** Additional subscription, separate setup
  • 61. 108 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Discrete Manufacturing Release Production Order Stage Components Assemble Product Confirm Production Post Goods Receipt Check Quality Real-time management and release of production orders Integrated warehouse management for efficient staging Production monitoring and control with integrated shopfloor solution** Production confirmation and order status update via dedicated app Receipt into integrated warehouse and production order settlement Integrated quality inspection during goods receipt ** Additional subscription, separate setup
  • 62. 109 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Discrete Manufacturing Release Production Order Stage Components Assemble Product Confirm Production Post Goods Receipt Check Quality • Manage and run make-to-stock, make-to-order and engineer-to-order processes • Create production order manually or automatically by converting a planned order • Release production orders scheduled or manually to reserve components and work center capacity as well as to print labels and documents • Pick and stage required components from the integrated warehouse management system • Assemble products leveraging the integration into shopfloor solutions like SAP Digital Manufacturing Cloud** to closely track assembly and to provide 3D work instructions • Confirm production orders (progress, reprocessing and final confirmation) and capture relevant data (e.g. scrap) • Receive goods into integrated warehouse, trigger quality inspection as part of the process before production order settlement Manage Production Orders ** Additional subscription, separate setup
  • 63. 110 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Repetitive Manufacturing Calculate and enter Demand Create and assign Run Schedule Replenish with Pull List Run and Confirm Production Backflush Components Collect Costs on Cost Collector Planned independent requirements to reflect demand forecast in the system Run schedule assigned to a production line determines dates and quantities Pull list to calculate, manage and stage components required for production Confirmation of finished goods to trigger entry of actual data Goods issue posting for all used components upon the production confirmation Cost collection and settlement via dedicated cost collector
  • 64. 111 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Repetitive Manufacturing Release Production Order Create and assign Run Schedule Replenish with Pull List Run and Confirm Production Backflush Components Collect Costs on Cost Collector • Planning and execution of make-to-stock processes in a repetitive manufacturing environment • Run schedule as a central tool to plan production based on periods and quantities assigned to production lines during the planning run • Assignment of run schedule quantities to production lines manually or automatically according to e.g. shifts • Pull list to control the in-house flow of material for supplying production with materials and to trigger replenishment • Lean confirmation approach allows to enter all actual cost and consumption data (incl. backflush) with production confirmation of finished goods. Add reporting point confirmations if required • Run backflushing and settlement periodically based on confirmation • Reporting and analysis adapted to the process including cost analysis per period or backflushing documents Collective Entry of Confirmation
  • 65. 112 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Kanban Manufacturing Order Replenishment Receive Replenishment Set Container to “Full” Supply Container to Production Consume Container Set Container to “Empty” Create replenishment orders from in- house resources or external suppliers Post goods receipt and monitor status changes with graphical Kanban board Automatic status change of Kanban container based on goods receipt posting Allocation of Kanban container to Production Supply Area Consumption of Kanban container Status change of container triggering follow up actions (e.g. replenishment)
  • 66. 113 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Kanban Manufacturing Order Replenishment Receive Replenishment Set Container to “Full” Supply Container to Production Consume Container Set Container to “Empty” • (Automated) Kanban procedures to optimize the material flow based on physical material stock in production • Flexibility with different available Kanban procedures like classic Kanban, event-driven Kanban and One-Card Kanban • Support of internal (in-house production, stock transfer) and external (external procurement) replenishment strategies • Kanban control cycle and status to define and control the replenishment process between demand and supply • Monitoring and editing of Kanban status with graphical Kanban Board. Update of actual costs based on transactions • Dedicated output management for printing of Kanban cards • Optimization through Kanban calculation determining the optimal amount of Kanban containers and the optimal container fill level Kanban Board
  • 67. 114 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Just-in-Time Manufacturing Forecast Delivery Schedule Receive JIT Call Run and Confirm Production Pack Handling Units Outbound Delivery and GI Delivery Confirmation Scheduling Agreement and forecast delivery schedule to capture expected demand and trigger MRP Receive JIT Call directly from customer via dedicated API to trigger production and delivery Create Packing Groups to group JIT Call items for a production and shipment in the required sequence Create Handling Units to be packed according to the packing groups after receipt from production Create Outbound Delivery per packing group to trigger logistics execution efficiently and in sequence Receive Del. Confirmation from customer through and dedicated API to trigger billing
  • 68. 115 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Just-in-Time Manufacturing • Seamless collaboration for supply to customer just-in-time (JIT) or just- in-sequence (JIS) based on sales scheduling agreements defining the business relationship • Modern API-based receipt of JIT/JIS calls from customer • Management and monitoring of summarized JIT calls, delivery orders, order-based JIT calls or sequenced JIT calls from customers and their release to production • Logistics execution for JIT/JIS calls including packing with packing groups, outbound delivery processing and confirmation • Seamless billing process based on delivery confirmation from customers received via state-of-the-art APIs • Option to leverage SAP Self Billing Cockpit** to establish and manage the self-billing process. Release Production Order Receive JIT Call Run and Confirm Production Pack Handling Units Outbound Delivery and GI Delivery Confirmation Release to Production for Sequenced JIT Calls ** Additional subscription, separate setup
  • 69. 116 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Outsourced Manufacturing External operations considered during planning and scheduling MRP creates subcontracting PRs/scheduling agreements for ext. requirements Subcontracting MRP area to check current inventory at subcontractor Stock transfer reservations to transfer stock to subcontractor if required Subcontracting Cockpit to monitor current subcontracting situation Receive externally processed goods into inventory and confirm external operation Subcontracting Purchase Order Inventory Check at Subcontractor Material Provision to Subcontractor Production at Subcontractor Goods Receipt for Subcontracting PO Planning of ext. Operations
  • 70. 117 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Outsourced Manufacturing • Subcontracting capabilities to instruct multiple subcontractors to process material with provided components • Creation of subcontracting purchase requisitions or schedule lines during planning run to plan materials to be made by a subcontractor • Planning of the parts to be provided to the subcontractor and creation of stock transfer reservations for bottlenecks • Planning and scheduling of external production operations to instruct subcontractors to process individual production steps • Goods receipt to update inventory (including component backflush) before confirmation of external operation • Valuation of external processes operations and suboperations if required for costing • Subcontracting Cockpit to monitor the process and trigger provisioning of materials to a subcontractor Planning of ext. Operations Subcontracting Purchase Order Inventory Check at Subcontractor Material Provision to Subcontractor Production at Subcontractor Goods Receipt for Subcontracting PO Subcontracting Cockpit
  • 71. 118 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Process Manufacturing Release Process Order Pick Ingredients Process Ingredients Confirm Process Order Post Goods Receipt Real-time management and release of process orders Picking of ingredients to be processed in the different processing phases Real-time monitoring of execution through integration with SAP Digital Manufacturing Cloud** Confirmation of process order after finishing the final processing phase Receipt of final product batch into warehouse ** Additional subscription, separate setup
  • 72. 119 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Process Manufacturing Release Process Order Pick Ingredients Process Ingredients Confirm Process Order Post Goods Receipt • Manage and run make-to-stock and make-to-order processes • Process order management including the creation of orders and continuous monitoring based on real-time data. • Complete lifecycle covering conversion of planned orders, confirmation of operations as well as goods receipt and cost settlement • Dedicated SAP Fiori app for managing and monitoring process orders including the display of phase completion and order status • Integration into SAP Digital Manufacturing Cloud** for process execution • Find further information about Process Manufacturing in SAP S/4HANA Cloud here Manage Process Order Operations ** Additional subscription, separate setup
  • 73. 120 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Quality Management Set Up QM Master Data Create Inspection Plan Create Inspection Lot Record Inspection Result Capture Defects Resolve Defects Definition of inspection methods and basic data for automatic sample determination Determination of inspection operation sequence and range of specifications Automatic inspection lot creation in logistics transactions (e.g. goods movement) Entry of inspection results as base for final usage decisions Entry and description of identified defects during inspection Tasks and methods to resolve defects systematically (e.g. 8D)
  • 74. 121 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Quality Management Set Up QM Master Data Create Inspection Plan Create Inspection Lot Record Inspection Result Capture Defects Resolve Defects • Holistic definition of quality management (tools and strategies) along the product lifecycle • Set-up of quality-related master data (inspection methods etc.) as the foundation for quality management • Flexible definition of the automatic sample determination via sample procedures • Inspection plans to define material-specific inspection procedures • Planning and management of quality certificates to certify the quality of goods in the form of a PDF document • Identification of weak points or potential failures in products early on with a dedicated toolset to run FMEA (Failure Mode and Effects Analysis • Inspection lot creation during goods receipt, production, outbound delivery or ad-hoc to trigger quality inspection • Inspection result recording to build the foundation for a usage decision • Support result recording for inspection lots with inspection points • Option to record and manage identified defects during inspection • Dynamic modification of inspection scope to adapt inspection scope to results of previous inspection • Usage decision management and option to apply automation logic for usage decisions • Analytical overviews for quality technicians and quality engineer • Quality notifications to record and process complaints from customers as well as complaints towards suppliers • Holistic nonconformance management from (automated) defect recording to defect processing and management • Quality task management to correct and prevent identified defects in a structured way • 8D methodology and its predefined steps for efficient and comprehensive internal problem solving enabling continuous improvement • Quality analytics tracking inspection lots and results, usage decisions and defects allowing optimized decisions
  • 75. 122 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Environment, Health and Safety* Incident Management* Health and Safety* Change Management* Track all types of incidents, drive a consistent process for incident entry, investigation, and corrective actions: • Multiple options for incident data entry, including mobile entry • Data structure, user interface, and security model specific to incident type, near miss, safety observations • Workflow-driven initial notifications, investigation steps, and corrective actions • Real-time analytical reports and dashboard views • Enter and manage different kinds of medical assistance provided to employees (Injury/Illness Log entries) Create safety instructions for equipment that are used to inform employees about health, safety, and personal protection relevant aspects of an equipment: • Create new safety instructions and revisions for existing safety instructions in your company to keep your workers safe when working with equipment • Simplify the manual procedure of creating safety instructions and ensure consistency, by defining and adding reusable text blocks • Manage health and safety relevant jobs performed in your company. Efficiently search for jobs as well as create new jobs and edit data of existing jobs Provide a system to execute and monitor change effectively within an organization so it does not lead to unknown or uncontrolled operational risk: • Easy-to-use Change Request screen for field users • Highly configurable based on a business rules engine that drives notifications and approval process • Ability to pull in expert input to evaluate change and drive risk assessments • Tracks all activities and tasks to ensure the approved change is completed properly • Closed-loop integration with core ERP to reduce data entry, ensure accuracy * Additional subscription
  • 76. 123 Public Plan to Fulfill - Process Deep Dive Manufacture & Control - Environment, Health and Safety* Environment Management* Waste Management* SAP Product Footprint Management** Establish a transparent business process that ensures and demonstrates compliance with all EHS requirements within the enterprise: • Central repository for all compliance requirements from the enterprise level down to specific equipment including regulatory, permit-driven, and internal policies • Ability to detect and track compliance deviations through a lifecycle of investigation, causal analysis, and corrective actions • Task Calendar and Task Monitor applications • Calculator for GHG as well as other air or water emissions to fulfill legal and reporting requirements • Interface for specific providers of regulatory content Establish transparent operations that ensure and validate a compliant waste management process within your company: • Central repository for all waste management- related compliance requirements • Streamlined processes for master data and on-site management, planning of shipment, transportation of waste for disposal, and reporting of waste-related activities • Deep integration into SAP S/4HANA Cloud business data and processes Integration with SAP Product Footprint Management to consider product footprint information in your business decisions: • Reuse of existing business data and structures from SAP S/4HANA Cloud (first deliveries focus product, business partner, material flow, cost estimates) • Reuse of business logic: Inventory Management, Costing Structures • Monthly calculation of all products in the system handling a high amount of data • Provide inbuild integration back to SAP S/4HANA Cloud systems • Emission factor management to help customers to upload sustainability content ** Additional subscription, separate setup * Additional subscription
  • 77. 130 Public Plan to Fulfill - SAP S/4HANA Cloud Process Deep Dive Store & Transport Plan and source transportation Create outbound delivery Pick, Pack and load products Handover to carrier & post goods issue Monitor transportation Settle transportation service costs Business Benefits  Full inventory transparency and control  Manage goods movements efficiently across all logistics operations  Monitor and optimize inventory operations with real-time analytics and machine learning  Keep inventory information precise with an end- to-end physical inventory process  Comprehensive material tracking and handling  Run package-based logistics processes with handling unit management  Identify and track components along their lifecycle with serial number management  Group and manage materials based on characteristics with batch management  Most granular stock transparency  Manage stock and goods movements down to the granularity of storage bins  Leverage mobile apps and handhelds to enable efficient operations on a granular level  Define optimal warehouse setup and analyze KPIs to optimize operations and set up  Fully integrated warehouse processes  Leverage close integration into ERP and logistics execution processes  Benefit from tight integration into production processes and quality management  Supply stock for maintenance operations through integration into plant maintenance  E2E Transportation Management  Create planning requirements automatically from orders (order-based planning)  Use the proven transportation cockpit user interface for transportation planning  Manage subcontracting holistically with freight service providers from request to settlement  Trigger and monitor logistics execution via warehouse integration  Monitor handover to carrier and manage logistics execution status  Calculate freight charges, post accrual and settle freight costs after successful transportation and invoice receipt
  • 78. 131 Public Plan to Fulfill - Process Deep Dive Store & Transport - Inventory Management Goods Movement Analytics and Control Physical Inventory • Goods Receipt with reference to purchase order, production order, inbound delivery or without reference optionally via scanning • Support the subcontracting process with the option to post subsequent adjustments in case of deviations in subcontractor consumption • Stock Transfers with one- or two-step approach within and across plants. Machine Learning to predict the potential duration of stock transfers • Creation and management of manual reservations with dedicated app • Initial entry and scrapping to handle the full lifecycle of stock from the opening balance until stock can no longer be used • Analytical Dashboard to keep track of inventory operations with KPIs like stock value by stock type or warehouse throughput history • Monitoring of material documents incl. batch information. Multidimensional reporting based on real-time data • Flexible analysis of inventory turnover and goods movement to get a comprehensive understanding of the goods and value flow from the required perspective • Dead Stock analysis to make time- dependent investigations of dead stock • Machine Learning to identify and evaluate Slow- or Non-Moving Materials in order to manage inventory more strategically • End to end physical inventory process covering all steps from the creation of physical inventory documents to the posting of identified differences • Support of alternative inventory counting procedures like cycle counting • Document Overview to keep track and monitor the progress of created and distributed physical inventory documents • Mobile Counting with a dedicated SAP Fiori application offering draft mode and scanning capabilities for entering counts • Situation Handling to streamline the process of inventory counting by approaching users with tasks proactively
  • 79. 132 Public Plan to Fulfill - Process Deep Dive Example: Physical Inventory Create PI Document Print PI Sheets Perform Inventory Count Report Differences Post Inventory Documents Start process and block relevant materials by creating physical inventory documents Print out and distribute the counting sheets to warehouse workers Run inventory count and enter results into physical inventory sheets. Identify differences between inventory counts and values in the system Post resulting differences and unblock materials
  • 80. 133 Public Plan to Fulfill - Process Deep Dive Example: Physical Inventory with SAP´s Intelligent Technologies Create PI Document Print PI Sheets Perform Inventory Count Report Differences Post Inventory Documents Start process and block relevant materials by creating physical inventory documents Print out and distribute the counting sheets to warehouse workers Run inventory count and enter results into physical inventory sheets. Identify differences between inventory counts and values in the system Post resulting differences and unblock materials Optimize inventory with ML-based prediction of Slow-/Non-Moving Stock Leverage a bot to automate the creation of Excel- based counting sheets from system data1 Get notified and react with Situation Handling if a counting difference is identified Automate upload of counting results back into the system with a dedicated bot1 1 Migration into SAP Build Process Automation planned for 2023
  • 81. 134 Public Plan to Fulfill - Process Deep Dive Store & Transport - Inbound Warehousing Create Inbound Delivery Pack Handling Unit Post Goods Receipt Create Warehouse Task Run Putaway Inbound Delivery to trigger warehousing for incoming purchase orders and production orders Seamless HU creation to facilitate stock handling within the warehouse Confirmation of receipt into inventory through posting of goods receipt Calculation of best putaway bin during warehouse task creation Putaway execution with mobile devices for maximum efficiency
  • 82. 135 Public Plan to Fulfill - Process Deep Dive Store & Transport - Inbound Warehousing Pack Handling Unit Post Goods Receipt Create Warehouse Task Run Putaway Create Inbound Delivery • Flexibly process inbound deliveries for production orders and external procurement • Optimize warehouse handling of received items by packing them into the handling unit during inbound delivery processing • Gain full traceability through batch and serial number assignment during inbound delivery processing • Post goods receipt and reverse it in case of required correction or changes • Determine the best putaway bin by applying customizable putaway strategies during warehouse task creation • Leverage ABC analysis to categorize the importance of products in order to optimize putaway strategies • Trigger integrated quality inspection and define follow-up actions for receipt from external procurement to ensure quality of received goods Change Inbound Deliveries
  • 83. 136 Public Plan to Fulfill - Process Deep Dive Store & Transport - Storage and Operations Internal Processes Cross Processes Production Integration and Monitoring Replenishment • Plan and automate the creation of replenishment warehouse tasks to ensure the right inventory levels for your products in the areas where picking is done (planned replenishment, automatic replenishment, order-based replenishment) Physical Inventory • Carry out different physical inventory procedures to keep record of your stock count • Leverage the available procedures of periodic physical inventory, continuous physical inventory and cycle counting. Change Stock Attributes • Reflect stock changes by manually or automatically changing e.g. stock type Mobile Warehousing • Use out-of-the-box mobile warehousing with RF framework with more than 50 pre- delivered transactions • Build specific mobile apps by leveraging the broad range of available APIs Output Management & Attachment Services • Print documents and labels with Adobe Forms (incl. HU labels, warehouse orders and loading lists or delivery notes) • Upload attachments and add URLs as attachments in inbound delivery, outbound delivery order and handling unit Exception Handling • Flexibly configure recording and handling of exceptions Production Integration • Stage components to production with different staging methods including pick parts, release order parts, kanban and manual staging • Consumption posting for WM with synchronous backflush or synchronous goods issue • Goods receipt from production either with an inbound delivery or via synchronous goods receipt posting with the option for automatic warehouse task creation Warehouse Monitoring • Warehouse drill into warehouse operation details throughout warehouse processes • Warehouse KPI dashboard to analyze and monitor warehouse operations
  • 84. 137 Public Plan to Fulfill - Process Deep Dive Store & Transport - Outbound Warehousing Create Outbound Delivery Create Warehouse Task Run Picking Pack Shipping Handling Unit Post Goods Issue Outbound Delivery to trigger warehousing for sales orders or staging for production orders Calculation of best picking bin during warehouse task creation Picking execution with mobile devices for maximum efficiency Dedicated app to build and pack handling units in an intuitive way Confirmation of issuing from inventory through posting of goods issue
  • 85. 138 Public Plan to Fulfill - Process Deep Dive Store & Transport - Outbound Warehousing Create Warehouse Task Run Picking Pack Handling Unit Post Goods Issue Create Outbound Delivery • Determine the best picking bin by applying picking strategies during warehouse task creation • Manage and confirm picking tasks with the dedicated SAP Fiori app or alternatively with a mobile RF device • Create and pack shipping handling unit with intuitive SAP Fiori app and also print respective documents seamlessly in the app • Post goods issue and reverse it in case of required correction or changes also adjust delivery quantities if needed • Optimize plant maintenance by staging spare parts required for maintenance operations directly out of the warehouse Pack Outbound Deliveries
  • 86. 139 Public Plan to Fulfill - Process Deep Dive Store & Transport - Inbound Transportation Create Purchase Order Create Freight Unit Plan Freight Order Trigger Subcontracting Run Logistics Execution Settle Transportation Purchase Order generates the demand for inbound transportation of ordered goods Order-based planning for automatic creation of freight units via building rules Transportation Cockpit for holistic planning of transportation capacities Management of subcontracting including communication with supplier via EDI Integrated logistics execution to pick pack and stage goods for transportation Seamless settlement process of transportation charges
  • 87. 140 Public Plan to Fulfill - Process Deep Dive Store & Transport - Outbound Transportation Create Sales Order Create Freight Unit Plan Freight Order Trigger Subcontracting Run Logistics Execution Settle Transportation Sales Order generates the demand for outbound transportation of sold goods Order-based planning for automatic creation of freight units via building rules Transportation Cockpit for holistic planning of transportation capacities Management of subcontracting including communication with supplier via EDI Integrated logistics execution to pick pack and stage goods for transportation Seamless settlement process of transportation charges
  • 88. 141 Public Plan to Fulfill - Process Deep Dive Store & Transport - Transportation Management Create Freight Unit Plan Freight Order Trigger Subcontracting Run Logistics Execution Settle Transportation Create Order • End to end Process covering the steps of transportation demand, planning, execution and settlement in the Cloud • Freight Units automatically created from Purchase Orders, Sales Orders or Stock Transport Orders as granular elements for transportation planning • Transportation Cockpit for manual planning by assigning Freight Units to resources in order to create Freight Orders • Selection of Carrier to execute the Road Freight Order. Freight Order monitoring and delivery creation based on Freight Order • Seamless logistics execution and transport preparation through integration into cloud warehouse management • Optional Integration with external TM system for more complex planning tasks like load planning or route optimization** Transportation Cockpit ** Additional subscription, separate setup
  • 89. 142 Public Plan to Fulfill - Process Deep Dive Store & Transport - Transportation Management Create Freight Unit Plan Freight Order Trigger Subcontracting Run Logistics Execution Settle Transportation Create Order • Management and monitoring of accrual postings with dedicated SAP Fiori application • Integrated Settlement of transportation charges based on Freight Agreements with central rates. Automatic financial posting • Support of multiple transportation modes Road Transport Ocean Transport Rail Transport Air Transport Monitor Accrual Postings
  • 90. 143 Public Plan to Fulfill - Process Deep Dive Store & Transport - Order Promising Product Availability Check Backorder Processing Business Process Scheduling Promise what and when you can deliver accurately and in real-time: • Time phased mass enabled check (parallelization) • Supply: Current and Future Supply elements • Demand: Sales Orders (SO) & Stock Transport Orders (STO) • Checks on Plants, DCs, Sub-Locations and Batch Level • Supports Product Allocations* (PAL), Supply Protection* (SuP) and Alternative Based Confirmations* (ABC) • „Review Availability Check Results‟ display availability situation of all line items of the sales order* • oData APIs for Product Availability Manage business priorities and protect customer interest: • BOP Set Up: Requirement segmentation and classification Win, Gain, Improve, Redistribute, Fill and Lose • Easy to use „select option tool‟ for configuring BOP segments • Customizable filter and sorter for BOP segments • Simulation capabilities for BOP segments and BOP Run • SAP Fiori-based BOP Results Monitor • Automated exception handling with BOP fallback variants • Supports Product Allocations* (PAL), Alternative-Based Confirmations* (ABC), Supply Assignment Run* (ARun), and Supply Protection* (SuP) Increased scheduling precision to allow higher customer satisfaction • One central scheduling solution for many scheduling relevant business documents • Five pre-delivered BPS schemas, which consume existing scheduling configurations based on shipping point and transportation route • Two pre-delivered BPS schemas, which provide more sophisticated scheduling capabilities e. g. more granular definition of durations and working times of logistical activities based on further attributes in sales documents e. g. customer group, shipping type* • Further flexibility through the option of further custom enhancements to BPS schemas* * Additional subscription
  • 91. 144 Public Plan to Fulfill - Process Deep Dive Store & Transport - Order Promising Product Allocation* Alternative Based Confirmation* Supply Protection* Improve customer service levels by managing shortage situations through sales constraints: • Simple and flexible Product Allocation set-up • Both Sales and Capacity constraint-based Product Allocations • Hierarchical / Sequential allocations (logical „OR‟) • Simultaneous multiple Allocation checks (logical „AND‟) • Monitor and analyze Product Allocation situation • Support Variant Configuration characteristics and custom characteristics • oDATA APIs for importing / exporting allocation quantities from external systems • BAdI for customer enhancements to influence Product Allocation check Improve order fill rate by intelligently selecting alternative locations and substitutable products: • Easy to configure alternative control and substitution strategy • Support of both product and location (plant/ storage location) substitution • Decision to trigger ABC during Sales Order creation or change • Dynamic selection of alternative (Best Fit) • Supports Product Allocations* (PAL) and Supply Protection* (SuP) • Determination rules: Max-Earlier Confirmation, Full Confirmation, On-Time Confirmation • Partial confirmations from multiple plants with subitems Optimize profitability by providing better fulfillment to more lucrative orders: • Protect quantities of material in a specific plant against other competing demands • Core (horizontal) protection where complete groups are protected against each other • Prioritized (vertical) protection where the protection is prioritized, and every group is only protected against the demand of a lower priority • Combination of core and prioritized protection • Available only with Product Availability Check (PAC) • Protection can be defined based on characteristics • Enhanced usability and explanations. * Additional subscription
  • 92. 145 Public Plan to Fulfill - Process Deep Dive Store & Transport - Logistics Cross Topics Handling Unit Management Serial Number Management Batch Management • Integrated and transparent use of Handling Units to facilitate inventory, delivery, warehousing and production process steps • Automatic packing based on packing instructions to increase the efficiency of logistics processes while keeping flexibility and complexity • Infinite nesting of handling units to reflect the packaging complexity of all kinds of businesses • Unique identification via scannable and flexible labeling of Handling Units in line with industry standards • Situation Handling for IoT-enabled** HUs to proactively support users in case of anomalies measured by attached sensors • Serial Number Profiles in material master to define, if and in which process step a serial number is generated and assigned • Serial Number Tracking for transparency along the complete internal logistics process: • Production Orders • Sales and Delivery Management • Quality Management • Purchasing • Handling Units • Inventory Management • Warehouse Management • Document History for serialized materials. Dedicated report for serialized materials currently in stock • Batch Creation including the definition of batch characteristics to be used in batch determination strategies • Batch determination strategies to define the logic of batch determination during transactions • Definition of batch derivation strategies to flexibly specify how batches are derived from a component to a product • Creation of batch-specific units of measure to cater to industries in which there is no fixed conversion factor to convert quantities • Batch management with a dedicated app to get insights into batch details and history as well as a change log for the batch • Batch Monitoring app to analyze batch-managed materials bundled according to different criteria like batch worklists ** Additional subscription, separate setup
  • 93. 150 Public Intelligent, sustainable enterprise Industry-specific end to end processes Business process management App dev Integration Data and analytics AI SAP S/4HANA Cloud for the Intelligent Enterprise Idea to Market Source to Pay Record to Report and FP&A Lead to Cash Plan to Fulfill Acquire to Decommission
  • 94. 151 Public Acquire to Decommission - SAP S/4HANA Cloud Business Value Maintain & Decommission Strategy & Planning Acquire & Onboard Define Asset Strategy Plan Asset Investments Acquire or lease asset Manage Asset Investment Manage asset installation On-board and connect asset Analyze asset & maintenance performance Define maintenance strategy Define maintenance plans and rules Monitor assets and maintenance demands Plan asset maintenance task and resources Schedule maintenance tasks Prepare tools and material for job Perform asset maintenance Close-out and analyze Define exit strategy Decommission productive assets Perform asset sale or trade 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 Idea to market Optimize asset management across the headquarters and nine branches, and achieve real-time data tracking of procurement, renting, recycling, failure causes, and maintenance for every piece of equipment
  • 95. 152 Public Acquire to Decommission - SAP S/4HANA Cloud L300 Table of Content Idea to market Maintain & Decommission  Business Benefits  Maintenance Execution o Integration with SAP Maintenance Assistant** Strategy & Planning  Business Benefits  Maintenance Strategy o Integration with SAP APM**  Maintenance Planning o SAP S/4HANA Cloud Asset Management for Resource Scheduling* Acquire & Onboard  Business Benefits  Asset Onboarding o Asset Master Data Management o Integration with SAP Asset Intelligence Network (AIN)** o Integration with SAP Asset Performance Management (APM)** Maintenance Processes o Corrective Maintenance o Preventive Maintenance o Improvement Maintenance o Operational and Overhead Maintenance o Condition-based Maintenance o Predictive/Prescriptive Maintenance ** Additional subscription, separate setup * Additional subscription
  • 96. 153 Public Acquire to Decommission - SAP S/4HANA Cloud Process Deep Dive Acquire & Onboard Define Asset Strategy Plan Asset Investments Acquire or lease asset Manage Asset Investment Manage Asset Installation On-board and connect asset Business Benefits SAP Asset Intelligence Network** • Standardize equipment management through asset master data and spare-parts information available for update from the network • Achieve collaborative, end to end maintenance and service processes for complex installation and maintenance procedures • Streamline maintenance activities through access to the latest maintenance instructions and service bulletins • Install a digital twin in their enterprise asset management system to represent each physical machine SAP Asset Performance Management** • Use an aligned data model and an out-of-the- box integration between SAP S/4HANA Cloud Maintenance and Service Management and SAP Asset Performance Management to support end to end processes • Run Asset Performance Management processes on technical objects like equipment and functional location from SAP S/4HANA Cloud Maintenance and Service Management • Run assessments and develop maintenance and service strategies on an aligned failure data model between SAP Asset Performance Management and SAP S/4HANA Maintenance and Service Management SAP S/4HANA Cloud Asset Management • Manage data throughout the entire lifecycle of your technical assets. • Maintain the functional location structure and all the data required. • Perform effective maintenance on your pieces of equipment, including:  Technical objects and their location  Technical documentation  Maintenance task lists  Maintenance plans  Measuring points • Optionally, you can also maintain additional information, such as partners, risks and warranty data. ** Additional subscription, separate setup
  • 97. 154 Public Acquire to Decommission - SAP S/4HANA Cloud Process Deep Dive Strategy & Planning Analyze asset & maintenance performance Define maintenance strategy Define maintenance plans and rules Monitor assets and maintenance demands Plan asset maintenance task and resources Schedule maintenance tasks Business Benefits SAP Asset Performance Management**  Maintenance Strategy  Segment your Assets based on Risk and Criticality to focus on what matters most  Analyze potential failures and their impact for your assets to develop the right maintenance and service strategy  Manage developed maintenance and service recommendations  Asset Health  Set up a connectivity to SAP IoT to receive data for health monitoring and demand generation  Set up rules to automate creation of maintenance demand  Maintenance/Service demand by transferring generated alerts into notifications or work orders SAP S/4HANA Cloud Asset Management  All types of maintenance processes  Reactive Maintenance  Proactive Maintenance  Improvement Maintenance  Operational and Overhead Maintenance  Condition-based Maintenance  Predictive/Prescriptive Maintenance  Standardized phase model  Leverage standardized phase model and objects across different types of maintenance processes  Steer, automate and monitor maintenance processes in detail along the phases  Continuously optimize maintenance program  Seamless integration between Enterprise Asset Management and SAP Asset Performance Management** connecting maintenance strategy and execution for optimal asset performance  System-guided prioritization  Create Maintenance Requests and capture structured data to calculate risk/impact ratio  Screen and prioritize maintenance requests and circle back in case of missing information  Seamless maintenance planning and approval  Create maintenance orders and trigger workflow to get approval from all relevant parties  Manage Maintenance Orders and related materials, services, etc. with flexible time buckets  Interactive maintenance scheduling*  Benefit from real-time scheduling in an interactive and intuitive graphical dashboard which not only increases efficiency but also offers an improved end-user experience ** Additional subscription, separate setup * Additional subscription
  • 98. 155 Public Acquire to Decommission - Process Deep Dive Maintenance Process - Corrective Maintenance Initiate Maintenance Screen Requests Create and Approve Orders Prepare Maintenance Schedule Maintenance Execute Maintenance Maintenance request creation with embedded risk/impact evaluation Screening and status management of request with dedicated app Creation of maintenance orders triggering automatic approval workflow Time bucket-based planning and monitoring of maintenance orders Interactive Gantt-Chart visualization for efficient resource scheduling* Machine learning-based damage code proposal in maintenance execution * Additional subscription
  • 99. 156 Public Acquire to Decommission - Process Deep Dive Maintenance Process - Corrective Maintenance Initiate Maintenance Screen Requests Create and Approve Orders Prepare Maintenance Schedule Maintenance Execute Maintenance • Leverage standardized end to end phase model to flexibility control and monitor the maintenance process • React early by defining rules and conditions to create maintenance requests automatically (condition-based maintenance) • Cover different modes of reactive maintenance like minor work or emergency work to react in an optimal way • Efficiently determine the priority of maintenance requests during capture by offering a customizable questionnaire determining the priority of the request based on a risk/impact matrix • Leverage the calculated priority and further characteristics of the request like potential duplicates during screening to ensure completeness of requests and the right order of processing • Use bucket-based planning and monitoring of maintenance orders to make sure that maintenance orders can be delivered as planned ensuring all prerequisites are met (e.g. material and lean service availability) Create Maintenance Request (Priority Assessment)
  • 100. 157 Public Acquire to Decommission - Process Deep Dive Maintenance Process - Preventive Maintenance Maintenance Strategy Maintenance Plan Create Order Prepare Maintenance Schedule Maintenance Execute Maintenance Definition of Maintenance Strategy with integrated SAP APM** Creation of maintenance plan and task list based on maintenance strategy Automatic creation of maintenance order based on maintenance plan Time bucket-based planning and monitoring of maintenance orders Interactive Gantt-Chart visualization for efficient resource scheduling* Machine learning-based damage code proposal in maintenance execution ** Additional subscription, separate setup * Additional subscription