Adriana Ducksworth is applying for a position as a Child and Youth Program Assistant in Louisiana. Barbara Spriggs, her former Program Manager, writes that Adriana had excellent communication skills when working as a bilingual line worker on a mental health crisis line for children and adolescents in Illinois. Adriana managed crises well and diligently accessed resources for clients. She learned the complex documentation system quickly and consistently demonstrated patience and excellent customer service skills in helping children, families, and navigating the system. Adriana was a valuable team player and asset to the program.

1. To: Human Resources Representative
From: Barbara Spriggs LCSW
Re: Reference for Adriana Florres Ducksworth
Date 9/9/2016
I am writing to respond to a requestfor a reference for Adriana Ducksworth who
is applying for the position of Child and Youth ProgramAssistantatFortPolk,
Louisiana.
I know Adriana through work whereher position was a bilingual line worker on a
mental health crisis line for children and adolescents in the state of Illinois. I was
the ProgramManager.
Adriana had excellent communications skills and follow up with each client or
family sheencountered. She managed crisis well, and worked diligently to access
resources for every individualwho needed them. She learned a complex system
quickly to navigate throughoutthe systemof documentation. She consistently
demonstrated patience and excellent customer serviceskills in helping the
children, adolescents and their families.
Adriana worked as a team player, and quickly became an important partof our
resources. Shewas always willing to help new team mates learn and to offer a
supportivehand. She was very dependable and would work extra shifts when
needed if possible. She was a valuable assetto the program.
Should you haveany questions, feel free to contact me. I can be reached at
Barbara.spriggs@chrysconsult.com.
Regards,
Barbara Spriggs LCSW