The document outlines the expectations for Assistant Community Directors (ACDs) at Michigan State University. Key responsibilities include supervising Resident Assistants, ensuring safety and security in the residential community, advising student groups, promoting diversity and inclusion, implementing the residential learning model, developing individual students, and administrative duties such as conducting student conduct meetings and attending required trainings. ACDs are also expected to enforce university policies, participate in staff recruitment and evaluations, and provide on-call duty coverage for their assigned residential area.

1. Assistant Community Director Expectations
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Expectations of Residence Education Staff ACDs 2016-17
Overview
The Assistant Community Director (ACD) is a leader within the Department of Residence Educationand
Housing Services (REHS) at Michigan State University. Each ACD is assigned a specific community andwill
directly supervise the Resident Assistants (RA) on theirteam.
Each ACD is expected to have read, understood, and signed these terms as a part of their position assignment.
Philosophy
The Residence Education team is committed to the mission of REHS, our goals and our values. Throughthe
ResEd Values in Action, we are committed to becoming a model example of a Residence Education unit. Key
areas of responsibility for ACDs are asfollows:
 Safety & Security
 Supervision and Advising
 Intercultural/Social Justice Competence
 Individual student development & student contact
 Administrative functions
 Student Success
 Support and enforce area, departmental, and University policies and procedures
 Staff recruitment, selection, training, and evaluation
Responsibilities
A full list of responsibilities is detailed in the Assistant Community Director Position Description. The
information below is intended to highlight and provide supplementary guidance of the ACDposition
description.
Safety & Security
 Each ACD will:
o Serve in duty rotation for neighborhood during low and high occupancy
o Respond to all incidents you are made aware of that violate federal, state, local laws,
University policies and procedures.
o Concerning behaviors and situations identified through various trainings should be reported in
a timely manner and documented as appropriate
o Ensure that safety messages are delivered to students in a variety of formats
o Assist in educating students regarding procedures for fire alarms, tornado evacuations and bias
incidents
o Attend to the physical condition of the hall and report any concerns to the appropriate
personnel

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Supervision
 Each ACD will:
o Directly supervise student staff (Resident Assistants)
o Advise RAs in the development, planning, assessment and implementation of Residential
Learning Model
o Leading weekly/biweekly staff meetings
o Conduct regular one-on-ones
 ACDs will meet with each RA on their team weekly for the first six (6) weeks ofthe
semester. After six weeks the ACD (in consultation with the Community Director
(CD)) can move to meet at a minimum with each RA biweekly depending on the
performance and needs of the RA
 One-On-Ones with each RA should regularly include the following topics:
 Residential Learning Model
 Community Development
 Community Management
 Educator
 Leader
 Safety & Security
 Team Player
o Complete mid-semester check-ins with RA team
 Semester evaluations will be completed near the end of each academic semester
o Maintain on-going contact with each Resident Assistant
o Maintain good communication with and meet with Intercultural Aide(s)
o Responsible with other Senior staff for staff training, in the areas of personal well-being,
student learning, intercultural development, character development, and team
development
Advising
 Each ACD will
o Have an advising role for a student group in your community, neighborhood, or inthe
department. In some instances where these opportunities are not available you will discuss
with your supervisor opportunities outside of the department
o Be aware of what is happening with the group at all times
o Attend the E-board meetings and have a presence at the general meetings.
o Assist student group in facilitating programming and following department and University
guidelines
o Guide student leaders in the development, planning, & implementation of community initiatives
o Assist in leadership development for E-board members

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Intercultural/Social Justice Competence
 ACDs will
o Work with students to create civil, inclusive environments that promote dialogue, the
understanding of differences, and encourage involvement
o Identify opportunities and encourage marginalized students to become involved in initiatives,
and organizations that allow for their contributions to other students and the University
o Apply knowledge of culture and identities to create safe, inclusive environments for staff and
students
o Employ strategies for helping to enhance sense of belonging for students living on
o Use MSU policy and support systems as needed to protect the rights of students and
support inclusion in the residence halls
Residential Learning Model
 Each ACD will:
o Assist in the implementation and assessment of the Residential Learning Model.
o Actively promote the use of the Neighborhood Engagement Center
o Actively promote Hall Government, Caucuses, RHA, and other leadership groups.
o Actively participant and track the participants of Resident Assistants in the Residential
Experience Advancing Leadership (REAL Talk) Series.
Individual Student Development and Contact
 The ACD is expected to become familiar with all members of their community and mustmaintain
visibility and approachability in the community. The ACD is expected to:
o Attend hall programs, hall government meetings, eat in the dining hall, completeregular
building rounds
o Work with each RA in their area to complete a personal development plan
o Hold students accountable for inappropriate behavior
Administrative Functions
 ACDs will
o Successfully balance academic, work, and personal responsibilities
o Exercise good time management and meet all administrative deadlines
o Ensure all materials appropriately distributed to be posted are done so within one day of
receiving them
o Respond to all work related phone calls and e-mails within 24 business hours; ASAP
response required while on duty
o Assist with various neighborhood and department initiatives such as (but not limited to:
Live On Campaign, Live On Events, Away-Game Tailgates, etc.
o Use @rhs.msu.edu as official work address.
 It is not appropriate to forward this e-mail to another e-mail provider due to

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the sensitive nature of the information provided in the role as an ACD
o Maintain five (5) scheduled posted office hours each week
 The number of hours may be increased depending on the needs of your community
 These hours need to be consistent and posted on your office door
 One-on-Ones should not be scheduled during this time. However, meetings
with residents may be scheduled during this time. (including conduct
meetings)
Student Success (MapWorks and EAB)
 Each ACD will:
o Ensure each RA is meeting the requirements set forth for their MAP Works and EAB
Student Success Dashboard participation.
o Discuss MAP Works/Student Success progress with each RA during their 1-on-1.
o Login to MAP Works/Student Success to see the progress your team has made
o Have follow-up conversations with RAs to see what additional support we may be able to
provide students to be successful here at MSU.
Meeting Attendance
 ACDs are expected to attend required trainings and staff meetings; conflicts with academic
requirements should be discussed with your supervisor.
o One on One with CD
o ACD Training
o RA Training
o All Staff Meetings
o Sub Staff Meetings
o Student Group E-board Meetings
o Real Talk series
o ACD Professional Development & Ongoing Training (Every Thursday 10am – 12pm)
o Neighborhood Meetings (Once each month. Thursday evenings 6:00pm – 8:00pm)
Support and Enforce area, Departmental, and University Policies andProcedures
 You are expected to and will be held accountable for abiding by and enforcing all Federal,
State, Universityand Departmental laws and policies
 Educate residents and staff of policies, rationale, and possible outcomes if policies are not adhered
to and/or procedures are not followed
 Ensure your staff are enforcing policies consistently and recording any verbal warnings given
to residents
 Conduct meetings with residents who have been documented for violations of university
and/or department policies (Please hold 4 hours each week for student conduct).
 Staff will serve in an on-duty capacity throughout the academic year. It is expected that the staffis

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able follow all duty guideline procedures.
Staff Recruitment, Selection, Training, and Evaluation
 Each ACD will:
o Actively encourage students with high potential to apply to be RAs
o Participate in all required interview processes (i.e. RA, SCR/NR, ACD, CD, Conference staff,
etc).
o Actively participate in and attend all required trainings
o Personally know and establish a good working relationships with all hall staff
members, including but not limited to Service Center Representatives (SCRs), Night
Receptionist (NRs), and Facilities staff
o Evaluate staff members that you supervise at the end of each semester.
On-Call Duty Hall Coverage/Crisis Response
 Each ACD will:
o Provide on-call duty hall coverage during the academic year and during low-occupancy
periods when students are in residence. (i.e. Thanksgiving, Labor Day, Spring Break, and
Semester/Winter Break)
o Schedule on-call duty hall coverage by their designatedzone coverage areas
o Schedule duty zone coverage at the beginning of each academic year for low
occupancy times and semester for periods when all students are in residence
o Be aware that typical zone coverage areas may differ during low-occupancy periods
than they do during high occupancy periods.
o Assist, be present/support RAs in emergency andcrisis response situations
o Be responsible met and fulfill all duty expectations
One-on-Ones with Supervisor
Be prepared to discuss with your supervisor themes in the followingareas:
o Personal check-in: your health and wellness, etc.
o Safety and Security – duty, incidents in your community, ongoing concerns/situations
o Community Development – weekly efforts to develop your community and staff
o Community Management – administrative needs of your community, planning,
documentation, advocate reports, logs, etc.
o Education/Academics – your personal academics as well as those of your residents and
staff inyour community
o Team Dynamics – your relationship with members on your team, staff dynamics with
eachother, collaborations
o Leadership and Development – personal goals for the academic year, your role as
leader ofyour community and team

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o At the end of each semester ACDs will be evaluated by their CD
One-on-Ones with Neighborhood Assistant Director
Be prepared to discuss with your AD themes in the following areas:
o Personal/Professional Experience– Your well-being, your sense of belonging in the neighborhood and
department, personal goals
o Team Dynamics – your relationship with members on your team, staff dynamics with eachother,
collaborations
o Leadership and Development – your role as leader of your community and team, your conceptof
your experience as it relates to what you are gaining from the experience
Mid-Semester Check-in
During the Months of October and February your supervisor will have an informal conversation with your
supervisor about your performance. This is an opportunity to give feedback on positive behaviors and potential
areas that need improvement.
Dates of Employment
Each ACD will work from August 1, 2016 to May 15, 2017. These dates have been provided in the ACD
Contract at the offer of employment or reappointment. Inability to meet these dates may impact an
individual’s eligibility to serve in this role. Please contact your supervisor and Assistant Director with any
questions or concerns.
ACD Signature: Date:
CD Signature: Date:
Created 6/1/2013
Updated 7/20/2016
CJA