3. Access to
Information(a2i)???
• Joint collaboration program of Govt. of Bangladesh, US-Aid
& UNDP
• Started back in 2007
• Directly supervised by Prime Minister’s office
• Aiming at-Increasing transparency, Improving Governing and
Public Services, Reducing inefficiencies
• Main focuses on bringing informations & services to citizen’s
doorsteps
3
4. Quick facts….
• 5,000+ Digital Centers and the National Portal
• uniting 43,000+ government offices
• now deliver over 100 services – both public and private
• average 4.5 million underserved citizens at a much lower ‘TCV’ (the
time, cost and number of visits it takes citizens to access services)
• supported numerous evidenced-based policy reform initiatives
• 100,000 civil servants and thousands of Digital Centre
Entrepreneurs have been trained
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8. Union Digital Center….
• Total 106 different types of services
• Services include Online Birth Registration, Online
Passport Application, Pre-Registration for Hajj and
many more
• Fees normally ranges from free of cost to maximum
1000 tk.
8
10. Union Digital Center….
• 4,547 UDCs providing 102 public & private services
• 2 million online registration of prospective migrant workers
• $28.15 million earned by the entrepreneurs
• 4 million+ citizens in m-banking
• .29 million citizen covered by life insurance
• 237 million service provided
• 75 million birth registration from UDCs
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22. Income Tax Calculator
• The objective of hosting a tax calculator in NBR
web page is to provide an online service to the
taxpayers for calculating their taxable income
and the tax payable thereon. It is quite
understandable that calculation of income tax
is a complex task for a non-professional. It is
expected that the tax calculator would be an
excellent tool in helping the taxpayer to derive
their total income and the tax liability thereon
without having much knowledge about Income
Tax Law and Rules.
28. Krishi Call Centre
The ‘Krishi Call Centre’ in Bangladesh is a joint initiative of
Practical Action in Bangladesh and the Agricultural
Information Service (AIS) under the Ministry of Agriculture
in Bangladesh.
The objectives:
• Faster access to agricultural information and associated
accompaniment in agriculture, livestock, fisheries, nutrition
and weather especially for poor farmers.
• Guidance of expert agriculturist
• Direct talk with expert subject maters specialists
• Develop location specific content for farmers
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29. Krishi Call Centre
The test transmission of Agriculture Call
Centre started in June 2012.
Cost: 0.65 BDT/minute.
During the period the call centre has registered
25,000 enquires from different clients. Instantly
responded 15000 calls and rest were responded
later after finding the answers from other sources.
Of which 10,000 clients have been followed up that
they have used the information satisfactorily
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30. Present situation:
• The full fledged project launched in June 2014.
• Short code : 16123
• Call charge: 25 paisa/min
• Service time: 9 am- 5 pm.
Remains closed in Friday and other Govt. Holidays
• Call Centre Executives: 05.
• External Experts: 06
• It can receive 30 calls at the same time.
• Answers to around 200 calls per day.
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32. Bangladesh Rice Knowledge Bank
• Bangladesh Rice Knowledge Bank (BRKB)
(www.knowledgebank-brri.org), is a web based tool to
make up-to-date rice related information available
online and in CD-ROM.
• It is updated regularly to keep consistency with the
latest innovations and users' feedback
• It reduce the time gap between the development of
technology and its dissemination will be greatly
reduced
• It Contains different training manuals and
communications materials, book lets, leaflets,
brochures, posters, videos etc. and most of them are
prepared in Bangla
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33. Bangladesh Rice Knowledge Bank
Main sections of BRKB:
• Boro Rice varieties and production methods
• Aman Rice varieties and production methods
• Aus Rice varieties and production methods
• Soil and fertilizer management
• Rice insects and their management
• Rice diseases and their management
• Quality rice seed production and preservation methods
• Irrigation and water management
• Training
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37. E- purjee
Purjee:
• It is Order of buying the sugarcanes from the farmers..
• Within the three days from the moment the purjee is issued
at the sugar mill, the farmers have to deliver the expected
quantity of sugarcanes to the different purchasing centre of
the sugar mill
E- purjee:
• E-purjee is also a purchase order which is delivered using
the information technology (SMS based mobile service ).
• It also contains the basic information of the sugarcane
growers’ e.g. name, address, passbook no, name of the unit
and center, date of the delivery and the amount of the
sugarcanes.
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38. E- purjee
Advantages:
• the farmers are notified instantly about the
purjee issuance and the payment of the
sugarcanes as well
• No complaints regarding the undelivered
e-purjee has yet been found
• In any accidental case (e.g. electricity problem) if
the crushing of the sugarcane is delayed, it is
possible to inform the farmers not to deliver the
sugarcanes instantly.
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39. Krishoker Janala
• It is an initiative to provide immediate and effective
solutions to different problems faced by the
farmers using internet
• This website contains information on 1000+
diseases of over 120 varieties of crops.
• A farmer watch the pictures, find out the diseases,
and then all the info regarding that diseases is
provided.
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45. Livestock SMS Service
It is also an initiative taken by the Department of Livestock
Services to provide livestock and poultry treatment and
consultation services for the rural farmers through online
and mobile phone text messaging services.
Main Target is to cover the farmers of remote areas who
cann’t access consultation and treatment services from
upzilla livestock officer
Procedure:
• The farmer has to describe their problem in brief.
• Then Send the SMS to 16358.
• Within very short time they get the solution through a
return sms
• Farmers can also access all the previously asked questions
and find their solutions by visiting - sms.dls.gov.bd
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48. Importance
• In a country like Bangladesh where job
opportunities are scarce and information scattered,
a well articulated hub is a crying need.
• Lack of information regarding recruitment
procedures leads to mass corruption and
exploitation of candidates.
48
54. Observations
• Looks incomplete
• Needs to be more categorized and organized
• Lack of resources
• Still in premature stage regarding organization
54
55. Recommendations
• Needs more job categories to be added (such as
adding Bangladesh Bank e-portal for all govt.
banks)
• More sub-categories should be created and
information regarding each category should be
organized within it.
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56. Government
Forms
Features:
All forms , in
one platform
One stop web address with all sorts of
Government forms downloadable
Search options
Forms arranged by category
58. Government
Forms
Features:
All forms , in
one platform
Monitoring mechanism by higher
authorities
Increased accountability and
transparency
Tracking of Online Application by
SMS
59.
60. Success Story
Rahima Khatun,
A poor mother from Satkhira
Got pregnancy
Previously needed ‘SPEED-MONEY’
to get GOVERNMENT ALLOWANCES
for the poor pregnant mothers
61. Success
History
Took help from Union Digital
Centre and filled up forms
and applied properly from
Bangladesh Forms Portal
Within few days, got the
allowance money
