About CSH
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CSH has been the national leader in supportive housing for over 25 years. We have worked in 48 states to help create stable, permanent homes for individuals and families. This housing has transformed the lives of over 200,000 people who once lived in abject poverty, on our streets or in institutions. A nonprofit Community Development Financial Institution (CDFI), CSH has earned a reputation as a highly effective, financially stable organization with strong partnerships across government, community organizations, foundations, and financial institutions. Our loans and grants totaling over $750 MM have been instrumental in developing supportive housing in every corner of the country. Through our resources and knowledge, CSH is advancing innovative solutions that use housing as a platform for services to improve lives, maximize public resources, build healthy communities and break the cycle of intergenerational poverty. Visit us at csh.org to learn more.
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About CSH
- 1. About CSH
- 2. Advancing Housing Solutions That Improve lives of vulnerable people Maximize public resources Build strong, healthy communities
- 5. Maximizing Public Resources Public Systems CSH collaborates with communities to introduce housing solutions that promote integration among public service systems, leading to strengthened partnerships and maximized resources. Maximized Resources
- 6. What We Do CSH is a touchstone for new ideas and best practices, a collaborative and pragmatic community partner, and an influential advocate for supportive housing. Lines of Business Training & Education Policy Reform Consulting & Assistance Lending Research-backed tools, trainings and knowledge sharing Powerful capital funds, specialty loan products and development expertise Custom community planning and cutting-edge innovations Systems reform, policy collaboration and advocacy
- 7. How We Drive Impact Innovate, measure and evaluate smart solutions Engage and influence policy and decision makers Reform and improve government systems Fund new projects and programs Educate and empower industry players Lead and expand the supportive housing industry
- 8. How We Create Value Our unique approach lets us create value where others can’t. We are: Dedicated Strategic Pragmatic Collaborative Accountable Entrepreneurial
- 9. Supportive Housing is the Solution Housing: Affordable Permanent Independent Support: Flexible Voluntary Tenant-centered Coordinated Services Supportive housing combines affordable housing with services that help people who face the most complex challenges to live with stability, autonomy and dignity.
- 10. High Quality Supportive Housing A variety of housing models exist with common factors including: Located in within safe neighborhoods with close proximity to: • Transportation • Employment opportunities • Services • shopping, recreation and socialization. Tenants have a lease identical to those of tenants who are not in supportive housing. Services are voluntary and consumer-driven. They focus on ensuring that tenants can obtain and thrive in stable housing, regardless of barriers they may face. The housing and its tenants are good neighbors, contributing to meeting community needs and goals whenever possible.
- 11. Supportive Housing is the Solution • 80% of supportive housing tenants are able to maintain housing for at least a year • Use of the most costly (and restrictive) services in homeless, health care and criminal justice systems declines when living in supportive housing • Supportive housing tenants choose to participate in services even when they are not a requirement for tenancy
- 12. Child Welfare Involved Families CSH’s Keeping Families Together pilot demonstration in NYC • annual public cost $3/day • child welfare involvement declined • children were reunited with their families from foster care • average school attendance improved Supportive housing provides essential support to families that present a high cost to society. Child Welfare and Supportive Housing Resource Center provides technical support facilitates information-sharing assists in capacity-building encourages and supports peer learning
- 13. Criminal Justice Involved Many people who are released from jails and prisons cycle between homelessness and incarceration for months or years at great public expense and with tragic human outcomes. CSH’s Returning Home Initiative is designed to: improve the lives of tenants make more efficient use of public resources align and coordinate public and private resources and policies to create supportive housing generate cost offsets in crisis systems like jails and shelters reduce recidivism and the use of costly emergency services
- 14. High Utilizers Communities spend billions of dollars on services that bounce vulnerable people between crisis services. CSH's FUSE model helps break that cycle while increasing housing stability and reducing multiple crisis service use. Data-Driven Problem-Solving Policy and Systems Reform Targeted Housing and Services Cross systems data match Track Implementation Measure outcomes, impact and cost effectiveness Convene multi-sector working group Troubleshoot housing placement and retention barriers Enlist policymakers to bring FUSE to scale Create supportive housing , develop recruitment process Recruit and place clients into housing, stabilize with services Expand model and house additional clients csh.org/fuse
- 17. © All rights reserved. No utilization or reproduction of this material is allowed without the written permission of CSH.
Editor's Notes
- For 20 years, CSH has led the national movement to end chronic homelessness through supportive housing. Now, we’re also using supportive housing to change the way communities respond to a range of vulnerable people. Potential populations to cover include: Veterans high-utlizers criminal justice involved individuals child welfare involved families older adults transition aged youth Supportive housing is a proven intervention that uses housing as a platform for services that create opportunities for recovery, personal growth and life-long success.
- CSH engages vital public systems to adopt supportive housing, allowing for the shifting of public resources. System change is an evolving, iterative process that can take years, but CSH is expert at coordinating change on a faster timeline. We know that to best serve the men, women and families in most need, there must be a high degree of integration among service providers, property owners and managers, and the array of public agencies that fund these projects. CSH blends our experience and dedication with a practical and entrepreneurial spirit, uncovering ways to move forward even in the most complex environments, so our partners can achieve stability, strength and success.
- CSH offers capital, expertise, information and innovation that allow our partners to use supportive housing to achieve stability, strength and success for the people in most need.
- Innovate….. CSH develops and evaluates new models and demonstration programs that uncover innovative, data-driven methods to make supportive housing work better for more people — especially the highest-cost, highest-need people. We measure outcomes and evaluate impact so our work (and the industry’s best practices) are grounded in research. Engage …. CSH builds relationships within federal, state and local governments to increase understanding and backing of supportive housing. We advocate for comprehensive policy and programs that help very vulnerable people receive the coordinated services they need. Reform …. CSH transforms how public agencies tackle complex and costly problems by coordinating targeted supportive housing solutions. We work with communities to shift public resources in a way that lightens the burden on systems, reduces public costs and improves outcomes for the people most in need. Fund …. CSH infuses projects and initiatives that include supportive housing with funding that drives expansion and progress. Our financial support ensures a diverse set of supportive housing options and encourages the use of cutting-edge financing models and architectural design. Educate …. CSH’s best practices, tools and trainings build the capacity of the industry. With our Dimensions of Quality leading the way, we help ensure that more communities are able to create and operate high-quality supportive housing. Lead …. CSH is leading the supportive housing industry into a strong and sustainable future. We shape the national supportive housing agenda and encourage growth in our field by making connections between supportive housing and the issues that matter to people, governments and communities.
- Entrepreneurial…. At CSH, we are creators and innovators. We take considered risks and can adapt to work in virtually any situation. We are fearless. We see opportunities where others don’t, and we’re always looking for new ways to solve old problems. We can redirect our efforts if it means smarter solutions and better lives in communities. Strategic… CSH knows how to make decisions that deliver results. We assess each situation, identify problems and devise a plan of action. We work toward a clear solution with measured results We know how to find the right partners to help us achieve. We learn from successes and failures, and always stay keenly focused on what’s important. Pragmatic…. CSH is here to get the job done. We understand the realities of complex situations and we see all sides of the story. We are not bound by theory, but driven by what works for the communities and people who need supportive housing. Our work is grounded in data, but we also learn by doing. We approach projects with persistence, working until we find the right solution. Collaborative…. CSH isn’t in this alone. We’re part of a diverse and growing coalition of individuals, institutions, governments and organizations that play a vital role in making communities healthy and strong. CSH approaches all our relationships with genuine respect and open collaboration that allows us to bring teams together to make progress and improve lives. Accountable… CSH is an organization to count on. Our work is evidence-based and research-backed, and we track our progress with thoughtful metrics. We’re a performance-based organization, ever-mindful to be wise stewards of public and private resources. We tackle complex issues that others won’t approach, and we’re determined to generate results for the most vulnerable people and the communities in which they live. Dedicated…. We believe in supportive housing. Residents become healthy and whole, and communities grow stronger. Those transformations inspire us and allow us to inspire others. After two decades dedicated to supportive housing, we know that broken systems can be made efficient and that struggling people can find hope. Our passion for our work is palpable. It unifies us and empowers us to succeed.
- Supportive housing is affordable housing where supportive services providers actively engage tenants in flexible, voluntary and comprehensive services and work with property and housing management to support tenant stability and ensure that the housing remains a positive community asset for the long-term. Supportive housing is an innovative and proven solution to some of communities' toughest problems Supportive housing is the scaffolding for the delivery of more effective and responsive public services.
- High quality supportive housing can be achieved using a variety of housing models and with projects that are as diverse as the communities in which they are located.
- The Supportive Housing Training Center is an initiative of CSH to provide training on supportive housing from 101 to a deep dive into financing, Medicaid and services, to name a few. The Training Center uses a variety of methods for its trainings to ensure we are able to reach people with differing needs, schedules, and backgrounds. Our e-classes offer an online, facilitated learning experience on some of the most innovative and cutting edge topics. Participants will have the opportunity to interact with peers and experts on a specific topic. Our tutorials provide easy access at any time to training materials that are self-paced and interactive. We also understand that sometimes, an in-person meeting delivers the best results, and that’s why we also deliver in-person workshops. These differ from traditional classroom trainings in that content is delivered mostly through exercises, activities and peer sharing in addition to instructor-led training. The Supportive Housing Training Center offers Customized training solutions to meet the needs of any of our partners and stakeholders. This could be designing a certification program in your community, or a specific set of trainings to tackle an issue.
- The new CSH Subscription Services is complete portal to interaction and knowledge designed to advance professional development It replaces and upgrades everything covered in the All Access Pass In addition to extensive and comprehensive trainings on quality supportive housing -- including creation, financing, Medicaid billing and other health and human services partnerships Our Voluntary Services Track for case managers Meaningful and timely trainings added throughout the year, including new courses this fall for supportive housing supervisors to improve program operations and support staff management Access to national learning communities fostering peer exchanges on best practices for bed bug control, addressing hoarding and cluttering, and other challenges faced by property managers National learning communities for supervisors focused on balancing administrative and clinical responsibilities, creating training plans, and many more important topics Peer sharing for case managers on engagement content, home visits and advances in the profession Direct interaction with experts at CSH to support your specific work. (Coordinated Entry experts are on tap for February) Exclusive previews of CSH reports and other materials