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THE TRUSTS SYSTEM
Tactical Randomizations for Urban Security in
Transit Systems and its Mobile App




                                            Submission 25
THE TRUSTS SYSTEM
Part 1: An Overview of the TRUSTS System




                                           Submission 25
Setting: Proof of Payment Transit Systems
Motivation: Fare Evasion in L.A. Metro
The Stackelberg Games Model
Modeling the Transit Patrolling Problem
The TRUSTS Approach




 Reduced Transit System Transition Graph
TRUSTS-Generated Schedules




       Optimized Patrol Strategy
TRUSTS and The METRO App
The METRO App




Schedule View       Reporting View   Summary View
The METRO App: Schedule View
The METRO App: Reporting View
The METRO App: Summary View
THE TRUSTS SYSTEM
Part 2: Interactive Simulation




                                 Submission 25
Setup




         Simulation Display Monitor




TRUSTS                                The METRO App
Start of the Shift
         • Launch the app into
          the Schedule View to
          see the TRUSTS-
          generated patrol
          schedule
Current Patrol Action: Station Check
Patrol Event Occurrence
            • No violations found!
Patrol Officer Response
            • Prepare for next patrol
             action
Current Patrol Action: Metro Check
Patrol Event Occurrence
            • Four inspected
             passengers have valid
             tickets
Patrol Officer Response
            • Use Reporting View to
             report four passed
             passenger checks in
             this shift segment
Patrol Event Occurrence
            • Fare evader caught!
Patrol Officer Response
            • Use Reporting View to
              report one violation
              issued in this shift
              segment
            • Prepare for next patrol
              action
Current Patrol Action: Station Check
Patrol Event Occurrence
            • An arrest was made!
Patrol Officer Response
            • Use Reporting View to
             report one arrest in this
             shift segment
Patrol Event Occurrence
            • The arrest caused the
             patrol officer to miss
             the next patrol action!
Patrol Event Response
           • Update the location to
            the current station
Patrol Event Response
           • Select the current
            station
Metro App Response
         • Current location is
           updated
         • A new schedule is
           generated from the
           TRUSTS-generated
           strategy
         • The officer can
           continue their shift with
           the new schedule
End of the Shift
        • The officer submits
         their shift data report
THE TRUSTS SYSTEM
Part 3: Real-World System Deployment




                                       Submission 25
Robust Deployment in the
               L.A. Metro System
• Successful in L.A. Metro System simulation and trial
    testing
•   Deter fare evasion and crime
•   Maximize transit system revenue
•   Valuable data collection for analysis by TRUSTS
    research team and L.A. Police Department
•   Efficient violation data reporting for LAPD officers
THE TRUSTS SYSTEM
      Thank you!




                   Submission 25

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Game-theoretic Patrol Strategies for Transit Systems (Slideshow deck)

Editor's Notes

  1. In this AAMAS(ahh-mus) 2013 demonstration video, we present the TRUSTS system, an interactive agent-based software system that generates randomized patrol strategies for transit systems.
  2. Part 1 of the demonstration provides background context for the TRUSTS system and an overview of its two main components: TRUSTS and its mobile app. This demonstration focuses on the mobile app for user interaction.
  3. First, we’ll introduce the problem our system addresses. In proof of payment transit systems, passengers are legally required to purchase a ticket before boarding a metro train or bus. However, resource limitations prevent patrol officers from actually verifying that every passenger has done so. Instead, patrol officers inspect a subset of passengers based on some patrol strategy. Violations and fines are issued to any fare evaders they catch.
  4. Successful fare evaders, on the other hand, cost the transit system their ticket fare in revenue loss, accumulating to potentially significant amounts over time. In 2007 alone, the Los Angeles Metro system, where our demonstration simulation takes place, lost an estimated $5.6 million in revenue due to fare evasion [2].In order to address this costly issue, there is a need for effective patrol strategies that are unpredictable by passengers and that maximize transit system revenue revenue. Due to the complexity of this patrolling problem, human schedulers cannot manually generate these optimized patrol strategies.
  5. Based on an approach successfully deployed in other security applications, such the police patrolling at LAX, TRUSTS uses Stackelberg games to model the L.A. metro system. In this model, the patrol officer, represented by the leader, commits to a patrol strategy and the potential fare evaders, represented by the followers, observe this patrol strategy and select a counter strategy accordingly [4].
  6. Unique from the other applications, transit systems impose both temporal and spatial constraints on the domain model (shown here in the LA Metro Gold Line timetable and route map), making the model too complicated to be efficiently solved in this form.
  7. The TRUSTS approach addresses this problem by reducing the constraints into a single transition graph, representing all possible patrol office action movements in the transit system as flows from each station node in the graph. In addition, TRUSTS introduces duplicate history station nodes into this graph to represent a state for the past action, allowing the current patrol schedule to be recovered if the patrol officer unexpectedly misses a patrol action.
  8. Finally, TRUSTS extracts the maximum patrol strategy, or optimal flow through the transition graph shown here, using the Decomposed Optimal Bayesian Stackelberg Solver (DOBSS). This solution describes the optimized patrol action from each state node in the graph [4].
  9. For robust deployment of TRUSTS in real-world transit systems, we have developed the METRO app, an innovation in transit system patrol scheduling. The METRO app is a software agent carried by each patrol officer that provides an interface for interaction between the user and TRUSTS. Shown in the this figure, The METRO app provides three principal features: a TRUSTS-generated patrol schedule for the current shift, a tracking system for reporting passenger violations, and a shift statistics summary report.The TRUSTS component runs on a server machine and uses the specified transit system parameters, including route schedules, shift start times, and number of patrol officers, to compute patrol strategies f or each patrol officer’s shift. These patrol strategies are stored in the TRUSTS database for retrieval by the METRO app. At the beginning of an officer’s shift, the METRO app queries the TRUSTS database for the user’s patrol strategy for the current shift. At the end of the shift, the officer submits the patrol and violations data captured throughout their shift. This information is stored in the same TRUSTS database, associated with its generated patrol strategy.
  10. These are the three main views of the METRO app: Schedule View, Reporting View, and Summary View.
  11. Schedule View allows the patrol officer to see their current patrol action as well as upcoming patrol actions. When the end time of the current action is reached, the current action is completed and the view is updated for the next action. As previously discussed, TRUSTS supports schedule interruption recovery. If an unexpected event causes the patrol officer to miss an action, the METRO app allows users to update their current location, triggering a reschedule for the corresponding station node in the TRUSTS-generated patrol strategy and a new schedule to be shown.
  12. Reporting View allows the officer to enter violation data for the current patrol action. This violation data is shown below in the view and included in the information sent back to TRUSTS at the end of the officer’s shift.
  13. Summary View shows a generated statistics report for the officer’s shift. This view also allows patrol officers to view and edit the violation data of past actions. Finally, at the end of their shift, patrol officers use the submit report button to submit their shift patrol data to the TRUSTS database.
  14. The interactive simulation, the focus of the demonstration, showcases the TRUSTS system running over the course of a shortened shift of a patrol officer in the L.A. Metro System. The participants experience the real-world deployment of the TRUSTS system first-hand from the perspective of the patrol officer using the METRO app.
  15. For the demonstration setup, we have a laptop functioning as the TRUSTS server that is connected to a monitor, displaying what the TRUSTS system is doing at the present state in the shift simulation. Throughout the shift simulation, the monitor prompts the user with various event occurrences and instructions on how to use the METRO app in response to these real-world scenarios.The laptop runs TRUSTS on an L.A. Metro Gold Line-based dataset, modified to support a two-minute patrol officer shift for the demonstration, to generate a patrol strategy for the simulated shift. The METRO app, deployed on the mobile phone shown here, has also been modified for the demonstration to continuously communicate the METRO app’s reporting data to the TRUSTS server for display on the monitor.
  16. To conclude our demonstration, we now briefly touch on our expectations from deploying this system in the LA Metro.
  17. The TRUSTS approach has already shown to be successful in increasing fare deterrence in LA Mero simulation and trial testing.By working with the LAPD to deploy our robust system in the real world, we expect to address their fare evasion problem with this novel application. In addition, through analysis on the METRO app-collected patrol data, we expect to gain valuable insight on the L.A. Metro System patrolling domain, such as follower behavior patterns, and be able to evaluate the effectiveness of TRUSTS system deployment in the transit system. This patrol data is also useful for transit systems that manually record violations data or perform their own analysis on this information.