Sales & Marketing Alignment: How to Synergize for Success
Sample Full Service Proposal
1. FULL SERVICE 403(b)
SERVICE 403( )
THRIFT PLAN
PLAN
Prepared for::
SAMPLE PROPOSAL
January 2009
Abe J. Garcia
Account Executive
REGIONAL OFFICE:
MUTUAL OF AMERICA
118-35 QUEENS BOULEVARD, 16 FLOOR TH
FOREST HILLS, NEW YORK 11375
(718) 520-8998 ext. 202
HOME OFFICE:
MUTUAL OF AMERICA LIFE INSURANCE COMPANY 320 PARK AVENUE NEW YORK NEW YORK 10022 1-800-468-3785 WWW.MUTUALOFAMERICA.COM
2. CONTENTS PAGES
MUTUAL OF AMERICA – ABOUT US 1
SCOPE OF SERVICES 2-8
Consulting / On-Site Employee Meetings
Document Services
Recordkeeping and Administrative Services
CUSTOMER SERVICE PLATFORMS 9-24
Regional Offices
Electronic Service Platforms
System Service Performance Metrics
INVESTMENT SERVICES 25-32
Investment Managers, Investment Options,
Equities Style Matrix, and Investment Performance
FEE SCHEDULES 33-37
Administrative Fees
Separate Account Schedules
WHY CHOOSE MUTUAL OF AMERICA? 38
3. ABOUT US
Since 1945, Mutual of America has specialized in
providing pension and employee benefit plan services and
annuity contracts to organizations and their employees to
assist them with retirement and pension needs. Mutual of
America provides services to over 16,000 pension and
retirement savings plans, including:
− 401(k)
− 403(b)
− 401(a) Defined Contribution
− 401(a) Defined Benefit
− Governmental 457 plans
1
4. SCOPE OF SERVICES
We provide the following services:
– Consulting/On-site employee meetings
– Document service (full service)
– Recordkeeping and administrative services
– Investment services
– Individual financial planning
2
5. CONSULTING/ON-SITE EMPLOYEE MEETINGS
• Salaried consultants and service representatives
• Both available for:
– Visits to client locations and meeting with plan
participants
– Group and Individual meetings
– Telephone consultations
• Personal Service
– Via 34 Regional Offices and 2 Satellite Offices located
in major cities across the country
3
6. DOCUMENT SERVICES
– Contract
– Plan Document
– Amendments/Legislative or employer initiated
– Summary Plan Descriptions
4
7. RECORDKEEPING AND ADMINISTRATIVE SERVICES
– Monitoring of salary deferral limits
– Processing, administration and billing of participant
loan requests
– Retirement benefit estimates upon request by
participant via Hotline Plus
– Minimum distribution notifications to participants
and calculations upon request
– Processing and distribution of benefit payments
– Designated Roth employee contributions (after-tax
contributions) available for inclusion in your plan
5
8. RECORDKEEPING AND ADMINISTRATIVE SERVICES
– Signature-ready 5500
– Online ACP discrimination testing via Hotline Plus
– Tax withholding/Tax reporting for plan distributions
– Quarterly statements to the employer listing
contributions received during the quarter for all
participants
6
9. RECORDKEEPING AND ADMINISTRATIVE SERVICES
– Quarterly Capital Management Report provides
participants with background on investment-
related subjects
– Mutual of America Investment Corporation
Semi-Annual and Annual Reports
– Independent auditor’s report of Mutual of America’s
Separate Account
– Statement on Auditing Standards No. 70 Report
(SAS 70)
7
10. RECORDKEEPING AND ADMINISTRATIVE SERVICES
– Daily valuation of all investment alternatives
– Daily transfers and allocations among investment
alternatives
– Toll-free investment transfers, allocations and
information
– Quarterly statements to each plan participant
– Toll-free 800 number and interactive Voice
Response System
8
11. CUSTOMER SERVICE PLATFORMS
MUTUAL OF AMERICA REGIONAL OFFICES
– 36 locations
– Provide personal service by salaried consultants
and customer service representatives
– Provide onsite group and individual meetings
– Available to meet with management and boards
9
12. REGIONAL OFFICE LOCATIONS
Regional Offices
Milwaukee
Philadelphia
Minneapolis
Indianapolis Tarrytown
Seattle Southfield
Rochester
Pitts-
Pitts-
burgh
Boston
Hartford
Akron
Chicago
Denver Cincinnati NY North
St. Louis NY South
San Francisco
Long Island
Nashville
Phoenix Queens
Parsippany
Los Angeles Dallas Baltimore
Atlanta
Houston Washington, DC
San Diego Richmond
Anchorage New Orleans
West Palm Beach
Tampa Bay
Honolulu
10
13. ELECTRONIC SERVICE PLATFORMS
• Electronic Service Platforms
– Hotline Plus
– Internet
– 800 Line
– Voice Response System
11
14. ELECTRONIC SERVICE PLATFORMS
• Hotline Plus - An Internet-based administration system
linked to Mutual of America’s computer database
provides clients with:
– Control over benefits administration
– Efficiency and accuracy
– Information resource
– Security
– Contribution processing
– Maintenance of employer and employee records
12
16. ELECTRONIC SERVICE PLATFORMS
• Internet - Participants have direct access to their
account information 24/7, with the ability to:
– Check account balances
– Transfer among investment alternatives
– Change investment allocation
– View investment account information
– View quarterly statements and documents online
– View market quotations and financial headlines
and articles
14
20. ELECTRONIC SERVICE PLATFORMS
• 800 Line Services - Representatives are available from
weekdays 9:00 a.m. to 9:00 p.m. ET to:
– Transfer funds among investment alternatives
– Process reallocations
– Provide account balance information
– Answer general questions on products and
services
18
21. ELECTRONIC SERVICE PLATFORMS
• Voice Response System - Available to plan participants
24/7 for:
– Account balance information
– Loan Balance information
– Locating nearest Regional Office
19
22. SERVICE SYSTEM PERFORMANCE METRICS
REGIONAL OFFICE SERVICE PERFORMANCE
Service Category 2002 2003 2004 2005 2006 2007
Average Weekly Unapplied Bills 4.22 items/week 6.19 items week 5.15 items/week 5.09 items/week 5.51 items/week 5.24 items/week
Average Days to Resolve Unapp. Bills 2.85 days/item 2.58 days/item 2.38 days/item 2.19 days/item 1.36 days/item 1.82 days/item
Average Days to Resolve Service Requests 1.80 days/item 1.58 days/item 1.42 days/item 1.34 days/item 1.27 days/item 2.20 days/item
Client Visits 4,989 5,685 5,252 5,414 5,377 4,219
Regional Training Completion Rates1 100.0% 99.3% 98.5% 100% 100% 98%
Customer Satisfaction Ratio2 10.3:1 11.1:1 11.6:1 11.2:1 15.4:1 12.0:1
Customer Satisfaction 3 94.7% 95.0% 94.9% 94.8% 96.1% 94.8%
Average Weekly Unapplied Bills
Average Days to Resolve Unapplied Bills
6.19 5.51 2.85
5.24
5.09
5.15 2.58 2.38 2.19
4.22 1.82
1.36
2002 2003 2004 2005 2006 2007
2002 2003 2004 2005 2006 2007
C lie nt Visits
Average Days to Resolve S ervice Requests
5,252 5,414 5,377
5,685
4,989 4,219
2.20
1.80
1.58 1.42 1.34 1.27
2002 2003 2004 2005 2006 2007
2002 2003 2004 2005 2006 2007
1
143 completed courses.
2
Measures the ratio of favorable to unfavorable responses; includes Field Administration/NY responses.
3
Percent of survey respondents who indicate that service provided met, exceeded or greatly exceeded their expectations.
20
24. CALL CENTER SERVICE PERFORMANCE
800 LINE SERVICE PERFORMANCE
Service Category 2002 2003 2004 2005 2006 2007
Call Volume 142,522 124,373 126,979 116,296 117,047 129,170
Per Call Processing Time 1:31 min./call 1:26 min./call 1:31 min./call 1:31 min./call 1:43 min./call 1:36 min./call
Average Speed of Call Answer 4.20 sec./call 4.60 sec./call 7.50 sec./call 11.0 sec./call 17.0 sec./call 17.0 sec./call
Average Longest Wait Prior to Ans 4 0:31 seconds 0:47 seconds 1:07 minutes 1:20 minutes 1:43 minutes 1:58 minutes
Call Abandonment Rate 0.52% 0.53% 0.87% 1.26% 2.41% 2.22%
Telephone Service Factor 5 94.50% 94.00% 89.00% 85.0% 82.0% 79.0%
Customer Satisfaction 99.4% 98.9% 98.4% 98.9% 98.0% 97.9%
Call Abandonment Rate (% )
Average Speed of Call Answer (sec.)
2.41%
17.00 17.00
2.22%
1.26%
11.00
0.87%
7.50
4.20 4.60
0.53%
0.52%
2002 2003 2004 2005 2006 2007 2002 2003 2004 2005 2006 2007
4
Measures the longest queue wait prior to agent answer each hour of the day.
5
TSF = percentage of calls answered within 20 seconds.
22
25. CALL CENTER SERVICES
PARTICIPANT RATINGS 800 LINE SERVICE
Total Surveys mailed: 2,508
Total Responses: 502
Response Rate: 20%
Year Met, Exceeded, Year Met, Exceeded,
Greatly Exceeded Expectations Greatly Exceeded Expectations
1996 97.3% 2002 99.4%
1997 98.5% 2003 98.9%
1998 98.4% 2004 98.4%
1999 97.7% 2005 98.9%
2000 No surveys sent 2006 98.0%
2001 99.3% 2007 97.9%
Rating Summary – “Overall, how would you rate Mutual of America’s toll-free service in comparison to other 800 service departments?”
Call Center Rating Summary
(1996-2007)
Year Mutual of America’s Toll-Free Service “Better”
1996 69.3% 86.5%
1997 74.5% 82.9% 78.5%
82.6% 80.7% 81.7% 77.6%
74.5% 74.6% 75.7%
1998 74.6%
69.3%
1999 75.7%
2000 No surveys sent
2001 82.6%
2002 82.9%
2003 86.5%
2004 80.7%
2005 81.7%
2006 77.6%
2007 78.5% 1996 1997 1998 1999 2001 2002 2003 2004 2005 2006 2007
23
26. NEW YORK PROCESSING CENTER
HOME OFFICE ADMINISTRATION/NEW YORK
2004 2005 2006 2007
Call Volume 2,964 20,526 29,416 *7,365
Per Call Processing Time 1:54 min./call 1:55 min./call 1:58 min./call 1:56 min./call
Average Speed of Call Answer 7.0 sec./call 4.0 sec./call 6.0 sec./call 4.0 sec./call
Average Longest Wait Prior to Answer 0:23 seconds 0:44 seconds 0:32 seconds 0:31 seconds
Call Abandonment Rate 7.15% 2.48% 1.10% 2.61%
Telephone Service Factor 83.0% 91.0% 93.0% 93.0%
* The reduction in the Call Volume for 2007, was due to a decrease in the number of calls and the number of days
calls were taken by Home Office Administration.
24
27. INVESTMENT SERVICES
– Interest Accumulation Account
(no surrender, withdrawal or transfer fees)
– 35 Separate Account Investment Alternatives
(no surrender, withdrawal or transfer fees)
– Detailed investment information available on
Web site
25
28. INVESTMENT SERVICES
– Mutual of America Capital Management
Corporation representatives available to meet
regularly with senior management
– Prepare detailed Individual Financial Plans for
senior management
– Hold group financial planning seminars for
employees - a value added service
(no additional cost)
26
30. INVESTMENT OPTIONS
INTEREST ACCUMULATION ALTERNATIVE RETIREMENT FUNDS
Mutual of America Retirement Income Fund
Mutual of America Interest Accumulation Account
Mutual of America 2010 Retirement Fund
EQUITY FUNDS Mutual of America 2015 Retirement Fund
Mutual of America 2020 Retirement Fund
Mutual of America Equity Index Fund
Mutual of America 2025 Retirement Fund
Mutual of America All America Fund
Mutual of America 2030 Retirement Fund
Mutual of America Small Cap Value Fund
Mutual of America 2035 Retirement Fund
Mutual of America Small Cap Growth Fund
Mutual of America 2040 Retirement Fund
Mutual of America Mid Cap Value Fund
Mutual of America 2045 Retirement Fund
Mutual of America Mid-Cap Equity Index Fund
Mutual of America International Fund ASSET ALLOCATION FUNDS
Fidelity VIP Mid Cap Fund Portfolio
Mutual of America Conservative Allocation Fund
Fidelity VIP Equity-Income Fund Portfolio
Mutual of America Moderate Allocation Fund
Fidelity VIP Contrafund Portfolio
Mutual of America Aggressive Allocation Fund
Oppenheimer Main Street Fund/VA
Vanguard VIF Diversified Value Portfolio
BALANCED FUNDS
Vanguard VIF International Portfolio
DWS Capital Growth VIP Portfolio
Mutual of America Composite Fund
DWS International VIP Portfolio
Fidelity VIP Asset Manager Fund Portfolio
American Century VP Capital Appreciation Fund
Calvert Social Balanced Fund Portfolio
FIXED INCOME FUNDS
Mutual of America Money Market Fund
Mutual of America Mid-Term Bond Fund
Mutual of America Bond Fund
DWS Bond VIP Portfolio
28
31. EQUITIES STYLE MATRIX
VALUE CORE/BLEND GROWTH
LARGE Fidelity Equity-Income Portfolio Equity Index Fund DWS Capital
Growth Portfolio
Vanguard Diversified Oppenheimer
VIF Value Portfolio Main Street Fund/VA Fidelity Contrafund
All America Fund
MID Mid Cap Value Fund Mid-Cap Equity American Century Cap
Index Fund Appreciation Fund
Fidelity Mid Cap Portfolio
SMALL Small Cap Value Fund * Small Cap Growth Fund
*The Small Cap Core/Blend Style can be replicated by allocating assets to a blend of the Small Cap Value
Fund and the Small Cap Growth Fund.
29
32. INVESTMENT PRINCIPLES
The Risk/Time
Horizon 25%
Relationship
75%
5 Years
Fixed Income to Retirement...
Equities
40%
60%
15 Years
to Retirement...
These charts illustrate one
method of allocating your
25%
assets based on your
projected retirement date,
assuming a moderate risk
75%
tolerance, but are not
30 Years
intended as a specific
recommendation
to Retirement...
or investment advice.
8/06 15
MUTUAL OF AMERICA LIFE INSURANCE COMPANY
30
33. SEPARATE ACCOUNT NO. 2 - TOTAL RETURN PERFORMANCE DATA for PERIODS ENDED 06/30/08
Annualized
INVESTMENT ALTERNATIVES (1) DATE OF Prior 3 Year-To- Prior 1 Prior 3 Prior 5 Prior 10
INCEPTION (2) Months Date Year Years Years Years*
EQUITY FUNDS
Mutual of America Equity Index Fund 02/05/93 -3.05% -12.49% -14.32% 3.04% 6.20% 1.51%
Mutual of America All America Fund (3) 01/01/85 -1.86% -11.66% -14.49% 3.17% 6.25% 1.46%
Mutual of America Small Cap Value Fund 07/01/05 -0.48% -9.58% -21.12% 2.26% N/A 2.26%
Mutual of America Small Cap Growth Fund 07/01/05 4.56% -9.77% -13.84% 3.72% N/A 3.72%
Mutual of America Mid Cap Value Fund 07/01/05 0.35% -6.01% -13.20% 4.55% N/A 4.55%
Mutual of America Mid-Cap Equity Index Fund 05/03/99 5.11% -4.59% -8.65% 6.05% 11.14% 7.75%
Mutual of America International Fund 11/05/07 -3.42% -11.23% N/A N/A N/A -13.97%
Fidelity VIP Mid Cap Portfolio (4) 07/01/05 3.03% -7.21% -5.03% 10.63% N/A 10.63%
Fidelity VIP Equity-Income Portfolio (4) 05/01/95 -5.62% -14.99% -20.99% 2.74% 6.62% 2.84%
Fidelity VIP Contrafund Portfolio (4) 05/01/95 -0.84% -12.61% -6.19% 8.11% 11.68% 6.33%
Oppenheimer Main Street Fund/VA 07/01/05 1.62% -10.07% -12.79% 3.81% N/A 3.81%
Vanguard Diversified Value Portfolio 07/01/05 -3.24% -15.46% -20.93% 1.44% N/A 1.44%
Vanguard International Portfolio 07/01/05 -2.06% -10.73% -7.31% 14.96% N/A 14.96%
DWS Capital Growth Fund 01/03/89 0.19% -6.45% -1.99% 6.10% 7.70% 1.21%
DWS International Fund 01/03/89 2.31% -7.43% -4.25% 14.80% 15.79% 3.30%
American Century VP Capital Appreciation Fund (4) 01/03/89 8.67% -7.61% 7.21% 21.61% 17.71% 8.46%
FIXED INCOME FUNDS
Money Market Fund 01/01/85 0.23% 0.77% 2.61% 3.17% 2.05% 2.37%
current yield as of 06/24/08 was 0.77%**
Mutual of America Mid-Term Bond Fund 02/05/93 -1.85% 0.93% 6.25% 3.00% 1.91% 3.56%
Mutual of America Bond Fund 01/01/85 -1.08% 0.28% 4.17% 2.68% 2.48% 3.76%
DWS Bond Fund 01/03/89 -0.49% -2.19% 0.28% 1.23% 1.98% 3.35%
RETIREMENT FUNDS
Mutual of America Retirement Income Fund 11/05/07 -1.21% -2.28% N/A N/A N/A -2.38%
Mutual of America 2010 Retirement Fund 11/05/07 -0.82% -4.06% N/A N/A N/A -4.87%
Mutual of America 2015 Retirement Fund 11/05/07 -0.89% -5.45% N/A N/A N/A -6.72%
Mutual of America 2020 Retirement Fund 11/05/07 -1.12% -6.68% N/A N/A N/A -8.27%
Mutual of America 2025 Retirement Fund 11/05/07 -0.92% -7.70% N/A N/A N/A -9.67%
Mutual of America 2030 Retirement Fund 11/05/07 -0.64% -8.08% N/A N/A N/A -10.27%
Mutual of America 2035 Retirement Fund 11/05/07 -0.46% -8.76% N/A N/A N/A -11.23%
Mutual of America 2040 Retirement Fund 11/05/07 -0.14% -8.57% N/A N/A N/A -11.18%
Mutual of America 2045 Retirement Fund 11/05/07 -0.28% -8.88% N/A N/A N/A -11.59%
ASSET ALLOCATION FUNDS
Mutual of America Conservative Allocation Fund 05/20/03 -1.83% -2.55% 0.42% 3.06% 3.21% 3.43%
Mutual of America Moderate Allocation Fund 05/20/03 -0.96% -4.69% -3.84% 3.57% 5.14% 5.69%
Mutual of America Aggressive Allocation Fund 05/20/03 -0.41% -7.35% -8.90% 3.73% 6.49% 7.39%
BALANCED FUNDS
Mutual of America Composite Fund 01/01/85 -2.01% -6.62% -4.93% 3.40% 4.65% 2.11%
Fidelity VIP Asset Manager Portfolio (4) 05/01/95 7.94% 2.28% 9.35% 8.87% 7.32% 3.83%
Calvert Social Balanced Fund (5) 05/13/91 -1.38% -7.04% -8.18% 1.67% 4.35% 1.74%
(CONTINUED ON NEXT PAGE)
31
34. *Or since inception if the Fund has been in existence for less than 10 years.
** Please note that the current yield quotation more closely reflects the current earnings of the Money Market Fund than the total return performance data.
The performance data shown above represent past performance, which is not a guarantee of future results. Investment returns and unit values will
fluctuate so that units, when redeemed, may be worth more or less than their original cost. Investment Fund total return performance currently
may be lower or higher than the figures stated above. More recent performance is published online within seven business days after each month’s
end and can be obtained by visiting www.mutualofamerica.com or by calling 1-800-468-3785.
The total return performance data are based on a hypothetical investment of $1,000, which is redeemed at the end of the periods shown. The total return
figures reflect the reinvestment of investment income and capital gains and losses, and are net of expenses (contract fee, an expense risk fee,
administrative charges, a distribution expense charge and Underlying Fund fees and expenses). Please consider carefully the investment objectives, risks,
charges and expenses of the Separate Account investment alternatives before investing. For this and other information about Mutual of America’s products
and their Separate Account investment alternatives, investors should obtain the applicable contract brochure or prospectus and prospectuses of the
Underlying Funds by calling the toll-free number, 1-800-468-3785 or by visiting www.mutualofamerica.com. Please read them carefully before investing.
Investments in the Money Market Fund (and in the other Funds) are neither insured nor guaranteed by the Federal Deposit Insurance Corporation or any
other government agency. Mutual of America Life Insurance Company is a Registered Broker-Dealer.
The total return figures for periods extending beyond a year are average rates of return and do not reflect the Funds' actual year-to-year results, which
varied over the periods shown. Contributions or withdrawals made within a period would experience different rates of return based on the unit values on
the dates of such transactions.
(1) Some of the Underlying Funds have arrangements with their respective investment adviser and/or other service provider under which certain
expenses could be reimbursed. Without such reimbursements, the performance returns of the corresponding Separate Account Funds would have
been lower. Please refer to the prospectuses of these Underlying Funds for more information on such expense reimbursements.
(2) In accordance with a current SEC staff position, Date of Inception shown for an Investment Fund is the date the Underlying Fund became
available to the Separate Account. An Underlying Fund may have begun operations at an earlier date.
(3) Effective July 28, 2005, the Underlying Fund no longer has a subadviser, and the entire portfolio is managed by the investment adviser.
(4) The investment adviser for the American Century VP Capital Appreciation Fund reimburses Mutual of America Life Insurance Company for certain
administrative expenses, and the transfer agent and distributor for the Fidelity VIP Portfolios reimburse Mutual of America for certain services Mutual of
America provides. We pass these reimbursements to our contractholders, and, as such, the administrative charges for the corresponding Separate Account
Funds are reduced to the extent Mutual of America receives such reimbursements.
(5) Prior to March 2002, the Underlying Fund’s investment objectives differed somewhat from its current objectives. Effective March 2002, two new
subadvisers assumed responsibility from the previously appointed subadviser for the management of the equity securities of the Underlying Fund
in which the Separate Account invests. Effective June 2004, a new subadviser assumed responsibility from a previously appointed subadviser for
managing a portion of the equity securities of the Underlying Fund in which the Separate Account invests.
32
35. FEE SCHEDULES
ADMINISTRATIVE FEES
Fees for services provided by Mutual of America under its full service 403(b) Thrift group annuity
contract for an employer’s 403(b) Thrift plan are outlined below. There are no separate fees for the
specimen plan document, employee seminars, Hotline Plus, or other similar services as outlined
earlier. Mutual of America reserves the right to change the services provided, as well as the fees
associated with these services, and fees associated with the Separate Account and the Underlying
Funds.
EMPLOYER PAID AMOUNT
Monthly Contract Fee 1 $100.00
Monthly Active Participant Charge 1 $4.00 for each of the first 50 participants
$2.00 for each of the next 50 participants
$1.00 for each of the next 100 participants
Sales Charges
Front-end load None
Back-end load None
Forfeiture Processing Fee 2 $50 one-time charge deducted from each
forfeiture when a non-vested or partially vested
participant terminates employment
New Case Start-up Fee None
Conversion Fee None
33
36. ADMINISTRATIVE FEES
EMPLOYEE PAID AMOUNT
$2.00, but not to exceed 1/12 of 1% of the
Monthly Participant Charge, deducted from
each participant's account balance, regardless
participant’s account value. No charge if the
of the number of funds utilized.3 account value is under $300 or if employee
participates in eDocuments.
Separate Account and Underlying Funds Fees The contract prospectus and the prospectuses of the
Underlying Funds provide complete information
about the investment alternatives available,
including all charges and expenses. Employees
should read the prospectuses carefully before
investing.
NOTES:
1. The monthly contract and monthly active participant fees are capped at $500 per month and both are waived for each month plan assets
exceed $1 million at the end of the month.
2. The forfeiture processing fee is capped at $2,500 per year.
3. The monthly employee-paid participant charge is waived if the plan has 500 lives or $5 million in plan assets under Mutual of America’s
contract. The employer may elect to pay the $2.00 monthly employee charge, if the charge applies. Regardless, the employee-paid
monthly participant charge will be waived for plan participants who sign-up for our eDocuments program. Under eDocuments,
participant quarterly statements and other documents are provided to plan participants at our Internet site instead of by mail.
34
38. ANNUAL EXPENSES1 – STANDARD
SEPARATE SEPARATE ACCOUNT No.2 UNDERLYING FUNDS
EXPENSES EXPENSES
ACCOUNT TOTAL
EXPENSE ACQUIRED
NO. 2 EXPENSE
RISK ADMIN DISTRIBUTION MGM’T OTHER FUND FEES & DEDUCTIONS
FEES2 EXPENSES 3
CHARGES EXPENSES EXPENSES EXPENSES
EQUITY FUNDS
Mutual of America Equity Index Fund .15% .40% .35% .08% .12% N/A 1.10%
Mutual of America All America Fund .15% .40% .35% .40% .15% N/A 1.45%
Mutual of America Small Cap Value Fund .15% .40% .35% .75% .14% N/A 1.79%
Mutual of America Small Cap Growth Fund .15% .40% .35% .75% .14% N/A 1.79%
Mutual of America Mid Cap Value Fund .15% .40% .35% .55% .20% N/A 1.65%
Mutual of America Mid-Cap Equity Index Fund .15% .40% .35% .08% .14% N/A 1.12%
5&7
Mutual of America International Fund .15% .40% .35% .08% .14% .18% 1.30%
.30% 8
Fidelity VIP Mid Cap Fund .15% .35% .56% .11% N/A 1.47%
8
Fidelity VIP Equity-Income Fund .15% .30% .35% .46% .09% N/A 1.35%
.30% 8
Fidelity VIP Contrafund .15% .35% .56% .09% N/A 1.45%
Oppenheimer Main Street Fund/VA .15% .40% .35% .64% .01% N/A 1.55%
Vanguard VIF Diversified Value Fund .15% .40% .35% .37% .03% N/A 1.30%
Vanguard VIF International Fund .15% .40% .35% .40% .05% N/A 1.35%
DWS Capital Growth VIP Fund .15% .40% .35% .37% .13% N/A 1.40%
DWS International VIP Fund .15% .40% .35% .74% .20% N/A 1.84%
.15% 8
A.C. VP Capital Appre. Fund .15% .35% 1.00% 0.00% N/A 1.65%
FIXED INCOME FUNDS
Mutual of America Money Market Fund .15% .40% .35% .15% .13% N/A 1.18%
Mutual of America Mid-Term Bond Fund .15% .40% .35% .40% .16% N/A 1.46%
Mutual of America Bond Fund .15% .40% .35% .40% .13% N/A 1.43%
DWS Bond VIP Fund .15% .40% .35% .39% .18% N/A 1.47%
RETIREMENT FUNDS
Mutual of America Retirement Income Fund6&7 .15% .40% .35% .05% 0% .42% 1.37%
6&7
Mutual of America 2010 Retirement Fund .15% .40% .35% .05% 0% .37% 1.32%
36
39. ANNUAL EXPENSES1 – STANDARD
SEPARATE SEPARATE ACCOUNT No.2 UNDERLYING FUNDS
EXPENSES EXPENSES
ACCOUNT TOTAL
EXPENSE ACQUIRED
NO. 2 EXPENSE
RISK ADMIN DISTRIBUTION MGM’T OTHER FUND FEES & DEDUCTIONS
FEES2 EXPENSES 3
CHARGES EXPENSES EXPENSES EXPENSES
EQUITY FUNDS
Mutual of America Equity Index Fund .15% .40% .35% .08% .12% N/A 1.10%
6&7
Mutual of America 2015 Retirement Fund .15% .40% .35% .05% 0% .37% 1.32%
Mutual of America 2020 Retirement Fund6&7 .15% .40% .35% .05% 0% .38% 1.33%
Mutual of America 2025 Retirement Fund6&7 .15% .40% .35% .05% 0% .36% 1.31%
Mutual of America 2030 Retirement Fund6&7 .15% .40% .35% .05% 0% .35% 1.30%
Mutual of America 2035 Retirement Fund6&7 .15% .40% .35% .05% 0% .34% 1.29%
6&7
Mutual of America 2040 Retirement Fund .15% .40% .35% .05% 0% .35% 1.30%
Mutual of America 2045 Retirement Fund6&7 .15% .40% .35% .05% 0% .37% 1.32%
ASSET ALLOCATION FUNDS
Mutual of America Conservative Allocation Fund4 .15% .40% .35% 0% 0% .46% 1.36%
4
Mutual of America Moderate Allocation Fund .15% .40% .35% 0% 0% .37% 1.27%
Mutual of America Aggressive Allocation Fund4 .15% .40% .35% 0% 0% .36% 1.26%
BALANCED FUNDS
Mutual of America Composite Fund .15% .40% .35% .40% .15% N/A 1.45%
8
Fidelity VIP Asset Manager Fund .15% .30% .35% .51% .12% N/A 1.43%
Calvert Social Balanced Fund .15% .40% .35% .70% .20% N/A 1.80%
CONTINUED ON NEXT PAGE
37
40. Please consider carefully the investment objectives, risks, charges and expenses of the Separate Account investment alternatives before investing. For this and other
information about Mutual of America’s products and their Separate Account investment alternatives, investors should obtain the applicable contract brochure or
prospectus and prospectuses of the Underlying Funds by calling the toll-free number, 1-800-468-3785 or by visiting www.mutualofamerica.com. Please read them
carefully before investing. Investments in the Money Market Fund (and in the other Funds) are neither insured nor guaranteed by the Federal Deposit Insurance
Corporation or any other government agency.
1. The table shows the current annual Separate Account expenses and the fees and expenses that you may pay if you buy and hold shares of the Underlying
Funds, based on the Funds’ management fees as of May 1, 2008 and the Funds’ actual other expenses incurred during 2007. In general, an annual contract
fee paid in a monthly amount of $2.00 may also be imposed. The prospectuses contain complete information on all charges and expenses, including those of
the Separate Account and the Underlying Funds, and the annual contract fee. Please see the May 2008 prospectuses for such information.
2. Management fees have been rounded to the second decimal place.
3. Reflects the actual expenses other than management fees incurred by the funds for the year ended December 31, 2007.
4. The Allocation Funds do not directly incur a management fee or other expenses. The shareholders of the Allocation Funds indirectly bear the expenses of the
Mutual of America Investment Corporation (“Investment Company”) Funds in which they invest (“acquired funds”). The estimates shown reflect the
weighted average management fees and other expenses incurred by the acquired funds based on the management fees in effect as of May 1, 2008 and the
actual other expenses incurred by the acquired funds during 2007. The estimates shown assume that target allocations are maintained throughout the year.
The Allocation Funds’ actual indirect expenses may be higher or lower based on the actual allocations of their assets among Investment Company Funds.
The Allocation Funds invest in shares of other series of the Investment Company. Each Allocation Fund may have its own operating expenses, as do the
Investment Company Funds in which it invests. An investment in an Allocation Fund therefore may have a higher cost than investment directly in such
Investment Company Funds. The Annual Fund Operating expenses can be different if target allocations are not maintained. The operating expense ratios of
the acquired funds within the Aggressive Allocation Fund range from .20% to .89%; in the Moderate Allocation Fund the range is from .20% to .56%, and in
the Conservative Allocation Fund the range is from .20% to .56%.
5. In addition to direct management fees and operating expenses, the shareholders of the International Fund indirectly bear the expenses of any Exchange
Traded Funds (ETFs) in which the Fund invests. The estimates shown reflect the weighted average management fees and other expenses incurred by the
ETFs during 2007. The estimates shown assume that the Fund maintains a consistent level of ETF investment throughout the year. The Funds’ actual
indirect expenses may be higher or lower based on the actual percentage of assets invested in ETFs. The operating expense ratios for the ETFs in which the
International Fund invests ranges from .12% to .34%. The Fund may have its own operating expenses, as do the ETFs in which it invests. An investment in
the Fund therefore may have a higher cost than investment directly in such ETF.
6. The Retirement Funds invest in shares of other series of the Investment Company (“acquired funds”). In addition to direct management fees, the
shareholders of the Retirement Funds indirectly bear the expenses of the acquired funds in which they invest. The estimates shown assume that target
allocations are maintained throughout the year. The Retirement Funds’ actual indirect expenses may be higher or lower based on actual allocations of their
assets among the Investment Company Funds. The expense ratios of the acquired funds range from .20% to .89%. Each Retirement Fund may have its own
operating expenses, as do the acquired funds in which it invests. An investment in a Retirement Fund therefore may have a higher cost than investment
directly in such Investment Company Funds.
7. These funds commenced operations on November 5, 2007.
8. The investment adviser for the American Century VP Capital Appreciation Fund reimburses us at an annual rate of .25% for administrative expenses, and
the transfer agent and distributor for the four Fidelity VIP Portfolios reimburse us at an annual rate of .10% for certain services we provide. We reduce the .
40% administrative charges for the corresponding Separate Account Funds to the extent we receive reimbursements, so that the administrative charge for the
American Century VP Capital Appreciation Fund is .15% and for the Fidelity VIP Funds is .30%.
38
41. WHY CHOOSE MUTUAL OF AMERICA?
Servicing our clients is the most important job we have. What
distinguishes Mutual of America from our peers is the range of
service we provide to our clients and their employees, and the
personal way the services are provided. The delivery of services
through our interactive Internet site, 800 Line, Voice Response
System and Hotline Plus demonstrates our commitment to
technology. While we believe technology will improve the
quality, scope and convenience of the services provided, we have
not lost sight of the fact that there is no substitute for personal
service provided by knowledgeable, courteous, salaried consultants
and customer service representatives.
39