Rameses Bautista's wife Marilyn was one of 295 people killed at Marsh & McLennan Cos. in Tower One of the World Trade Center on 9/11. Philip Purcell, Chairman and CEO of Morgan Stanley, said that 9/11 showed the bravery and caring of ordinary people, like someone carrying another down 66 flights of stairs. Morgan Stanley had excellent preparation and backup systems in place, which helped them get almost all employees out of the towers safely. The attacks made Purcell realize the importance of having critical trading functions and live backup located in separate sites at all times. The attacks made him aware of the real threat of attacks within one's own country, changing his perspective on risks and priorities