The document summarizes presentations from an asset and property management conference on challenges in 2017. It discusses maintaining building infrastructure to reduce long term costs. It also covers renovating multifamily properties and amenities to attract millennials and satisfy tenants. Additionally, it presents on redeveloping office spaces with features like large windows and upgraded systems. Finally, it provides tips for successfully managing homeowner associations, condominiums, and cooperatives such as over-communicating, being prepared, and respecting all parties.

1. 9:40 AM
Asset & Property
Management Challenges
in 2017
1

2. Investing in your
building’s maintenance
program will save you
significant costs down
the line.
Pro Tip: A design
professional can
evaluate your building
and provide a survey
report to prioritize
immediate, mid-term
and long-term repairs,
allowing you to properly
plan and phase
projects.
IREM 2017 Symposium
Asset & Property Management Challenges in 2017
Author: Chris Krepcio, PE, Merritt Engineering

3. Author: Scott Sidman, Building Engines
Millennials: 54% of the workforce!

4. 11:05 AM
Keeping Up with the
Joneses: Innovations in
Multifamily Management &
Next Gen Amenities &
Services
4

5. Author: J. Brian Peters
Satisfied & Engaged Residents are More Likely to Renew
Fig. 1. Renewal Intentions. Graph From Kingsley Associates, Rose 2016 Core Report Fig. 2.Satisfied at Move-in and Renewal. Graph From Kingsley Associates, Rose 2016 Core Report
Renewal Intentions Resident Satisfaction at Move-in & Renewal
Activating Amenity Spaces
RoseLife App

6. Jeff Perlman
80%
of NYC multifamily
buildings are heated
with steam
of residents in steam
heated buildings have
problems with heat
(uneven heat, banging pipes, etc.)

7. 12:10 PM
Office of the
Future: Office
Redevelopment and
Workplace Design
7

8. Author: Sara Queen
Highlights
• Located at the center of Manhattan’s Hudson
Yards District
• Integrated with Manhattan West, a master-
planned 7 MSF mixed-use community
• Large floorplates, high ceilings, oversized windows,
upgraded mechanical systems
• $300M redevelopment includes:
o New pleated glass facade with floor‐to‐ceiling
windows on every floor, maximizing daylight
penetration while reducing solar heat gain
o Full lobby renovation, upgraded and
expanded elevators, and enhanced building
systems
• 2-acre landscaped plaza, direct connection to a
retail breezeway
Tower Specifications
Five Manhattan West
Design Architect REX
Executive Architect Adamson Associates Architects
Building Size 1.7M RSF
Floors 16
Structure Cast-in-Place Concrete
Typical Floor 104K RSF – 130K RSF
Floor Heights 14’-0” / 16’-0” Floor to Ceiling

9. 1:05 PM
Herding the Cats: The
Secrets to Successfully
Managing HOAs, Condo &
Coop Boards
9

10. Author: Brandon Osman, COO
Metropolitan Pacific Properties, Inc.
Top 10 To-Dos
When taking Over as New Management:
1. Over-Communicate
2. Organize and Prepare
3. Systematically Transfer Data
4. Expect Surprises
5. Understand Core Motivations
6. Meet Property Personnel
7. Listen, Learn and Observe
8. Set the Tone
9. Be Educators
10. Respect and Reciprocation