5. The widespread adoption and deployment of Software-as-a-Service or SaaS
technology have driven digital disruption across industries. Several studies indicate
that the global SaaS market is expected to reach or exceed USD 623 billion by
2023. And the biggest beneficiaries of SaaS across all industrial sectors are small
and medium businesses. SaaS gives them access to powerful tools that allow them
to compete against the best in the industry without worrying about expenses. It lets
them pay for only what they use, scale up or down according to business needs,
and deploy technology hassle-free without hiring dedicated monitoring staff.
Though there are many options, today we will discuss how Zoho CRM can benefit
every small to medium-sized business.
INTRODUCTION
6. Reasons
Here are 7 of the best reasons to
choose Zoho CRM
for your small business:
7. The Zoho CRM is one of the most affordable platforms for micro, small, and
medium businesses. During the free trial period, you can use all of its four plans for
up to three users and try out features such as lead management, documents, and its
mobile application. In addition, before moving forward with the desired monthly or
annual plan, you can take advantage of a free plan to get a sense of its offers.
Light on Pocket
8. Easy
Customization
Whether you are a startup
working from home, a sole
trader building a client base, or
a medium company with
several departments, Zoho
CRM can easily be customized
to meet your company’s needs
regarding field names, labels,
alerts, workflows, quotes,
invoices, etc.
9. Low Customer
Acquisition Costs
If you want to attract new customers without
investing heavily in them, then Zoho CRM
(with the help of AI) can make you work
smarter by presenting new leads, discovering
their needs and past interactions, providing
real-time notifications, and handling
customer tickets. As a result, communication
will be improved, and customer engagement
will increase, increasing revenue.
10. Centralized System to Work
As a result of using Zoho CRM Software, businesses can create a systematic process to
track and manage data (instead of using multiple, fragmented functions) through a single
database for customer communications and develop marketing campaigns for different
audiences. By doing so, customer-facing teams will be more efficient at their work.
11. Sales Automation
As a result of using Zoho CRM Software,
businesses can create a systematic process
to track and manage data (instead of using
multiple, fragmented functions) through a
single database for customer
communications and develop marketing
campaigns for different audiences.
By doing so, customer-facing teams will be
more efficient at their work.
12. Rich Reporting & Analytics
Providing you with over 200+
Real-Time business Reports and
Analytics, Zoho CRM enables you to
monitor your sales pipeline, assess
your marketing campaigns, monitor
sales metrics, and much more to make
intelligent business decisions based on
data.In addition to predicting revenue,
you’ll be able to see how conversions
vary. This will help you to ensure that
you achieve your goals.
13. A Myriad of Third-Party
Integrations
The leading cloud-based business applications
available today are integrated with Zoho through
partnerships. You can integrate MailChimp for bulk
emailing, QuickBooks Online and Xero for
accounting, ZenDesk for customer service, and
many other applications, so your sales team has a
seamless user experience. Apart from being
compatible with its suite of products, it also
integrates well with existing robust interwoven
software solutions, such as Microsoft and Google.
It will store all data in one central location, making
it easier to access, organize, and manage.
14. Conclusion
Over 250,000 businesses use Zoho CRM in 180
countries to automate and integrate sales and
marketing functions, customer support, and
analytics into one platform. This is because they are
confident that they can upgrade their business with
Zoho CRM. We, CRM Masters, are Zoho Premium
Partners. And thereby hold profound expertise in
Zoho. Let us know if we can help you or provide
assistance if you are looking for Zoho CRM for your
small business.
15. THANKS!
Connect with us
Office Location:- #13rd Floor, 86-90
Paul Street London,
UK - EC2A 4NE
Contact Number: +44 8082342017
Email: info@crm-masters.com