The document discusses 6 secrets of organizational transformation: 1) setting impossible targets to drive real change, 2) anchoring on key performance indicators, 3) maintaining discipline of action through planning and celebrating successes, 4) adapting situational leadership, 5) collaborating with partners, and 6) accepting that some factors are outside of an organization's control. It provides crime reduction in Malaysia as an example, outlining large-scale mobilization of police resources to identified hotspots that helped reduce crime rates by 35% compared to the previous 3 years, meeting an "impossible" goal.
Nigeria, also known as "Africas giant". A multicultural and multifaceted pot of diversity and talent. Nigeria is located on the west coast of Africa where she is blessed with rich bountiful resources, agricultural wealth and a vibrant assortment of cultural diversity. This is just a bit of Nigeria you probably have not seen.
Mid-term Report of The Ministry Of Justice Presented by MR. MOHAMMED BELLO ADOKE, SAN, CFR
Honourable Attorney General of the Federation
and Minister of Justice
Nigeria, also known as "Africas giant". A multicultural and multifaceted pot of diversity and talent. Nigeria is located on the west coast of Africa where she is blessed with rich bountiful resources, agricultural wealth and a vibrant assortment of cultural diversity. This is just a bit of Nigeria you probably have not seen.
Mid-term Report of The Ministry Of Justice Presented by MR. MOHAMMED BELLO ADOKE, SAN, CFR
Honourable Attorney General of the Federation
and Minister of Justice
Presidential Mid-Term Report- Summaries of Policies and Strategies for Delive...TransformNG
Democracy Day 2013 - Report on the Economic Policy Framework (2011 - 2013) by Dr. Ngozi Okonjo-Iweala, Coordinating Minister for Economy. Honorable Minister of Finance. May 29, 2013
Ministry of culture, tourism and national orientationTransformNG
Mid-term report of the Ministry of Tourism, Culture and National Orientation Presented By CHIEF EDEM DUKE, Honourable Minister, Federal Ministry of Tourism, Culture & National Orientation.
Nigerian govt ministries, depts, and agenciesstatisense
This analysis sourced its data from the NIGERIAN BUDGET (2008-2015). It extracts and presents Ministries and their respective Departments/Parastatals/Agencies as well as other government Commissions such as the Federal Executive Bodies.
Moving the Oil and Gas Sector to the Next Level
2013 Ministerial Mid-term press briefing
Presentation by Diezani Alison-Madueke (Mrs.) CON Honourable Minister, Ministry of Petroleum Resources
The Federal Government of Nigeria categorizes its
Budgetary allocations into five distinct sectors: Administration, Economic, Infrastructure, Security, Social sectors
On Tuesday 26th November 2013 in the heart of Birmingham ProgM SIG staged “Delivering more 4 less: using programme management to achieve transformational change in times of austerity." The SIG had promised an event that weaved together the four ‘C’s’ theme namely collaboration, change, community and competence, drawing on a wealth of experience from across the public sector. http://bit.ly/progmm4l
Merv Wyeth, ProgM Chair introduced the conference by describing how the event had been designed with the intention of providing delegates with a high return on their personal investment – i.e attendance and participation #eventroi. The big idea was that the day should be an enjoyable shared experience that offered an exceptional opportunity for learning, motivation and networking in the field of programme management.
Time and space was built into the programme to enable the audience to interrogate (police were present), and otherwise question, speakers. They were also given the opportunity to vote in polls on issues and questions that speakers posed, which offered additional insights into audience perception and sentiment which otherwise would not have been available.
The conference offered the chance for Jim Dale to provide a ‘sitrep’ on his ProgM-backed
Collaborative Change research namely “Using research to improve the delivery and effectiveness of change programmes and projects” previewed in last month’s show-case webinar. During his presentation Jim provided an update of the story so far, thanked those who had already participated either in an interview or by completing the survey. ProgM would like to extend the opportunity to all those currently, or previously, involved in programme management and related collaborative activity to participate in this important Collaborative Change survey.
On the day, Steve Wake, newly appointed Chair of APM Board, was available to round-up the proceedings and provide a special vote of thanks to his Board colleagues, the organising committee and our generous sponsors, BMT Hi-Q Sigma. He reminded those present of the ongoing Strategy 2020 initiative of “Listening, learning and leading” that complements events of this type.
One delegate (Neil White) wrote “A constant theme, running like a golden thread throughout the day, was that effective programme management is a necessary and complimentary bedfellow of collaboration, and an important ingredient in delivering successful transformational change.
Whereas projects are essentially objective and enable the effective development and delivery of ‘products’ (some of which are can be very big products!) it was recognised that programmes are much more subjective and must be sensitive to the environment in which they are operate.
Rather than see them as obstacles, programme managers must respect and be prepared to exploit the systems and organisations surrounding them to their mutual benefit.
Rochester, NH State of the City 2012 held on Tuesday, March 13, 2012 featuring the city's perspective on future commercial and industrial developments.
When it comes to marketing there is no more common request than sales asking for more leads. And while the marketing team knows that sponsoring the next industry event or buying a new list may produce an increased quantity of leads, the question always remains: are they good quality leads?
If there is one thing that Sales and Marketing can agree on when it comes to sales leads it’s that high volume does not always guarantee results. Conversely, working with a smaller number of high quality leads, can make all the difference when it comes to converting prospects into customers.
In this session, Samantha Stone, Founder and Senior Analyst of The Marketing Advisory Network, will provide attendees of a comprehensive overview of the four essential factors that go into delivering high quality leads for the Sales organization. Attendees will learn the crucial components that make up a quality lead and how they can transition their organization from a volume model to a quality model.
Attendees will walk away from this presentation with a clear understanding of how to ensure their marketing programs deliver a reasonable amount of high quality leads. Additionally, they will learn new tools for working in concert with their Sales team to form a unified, collaborative unit.
Franchise opportunity. 1-800- Junk Pro Franchise.
The average 1-800-JUNKPRO® truck picks up 37,800 pounds of junk per week and recycles over 23,000 pounds of that. This means each junk truck, on average, diverts more than 1.1 million pounds away from our landfills every year
Pardot Elevate 2012 - The Evolution of Pardot’s Sales and Marketing FunctionPardot
When Pardot was founded, we weren’t just building software for small businesses - we were a small business! In this session, Pardot’s own Derek Grant will walk you through how Pardot grew our own internal sales and marketing function, how we used Pardot at each stage of our evolution, and what we learned along the way.
In April 2009, Jason Sanio and Nathan Jenkins competed in Canada's Next Ad Exec. Over the course of three elimination rounds,competitors were charged with the task of relaunching the VW Routan in the Canadian marketplace with a limited budget. From over 150 submission, Jason and Nathan made it to the final and placed runner up. The top prize were two, bran new, Volkswagen Golf 6's.
Presidential Mid-Term Report- Summaries of Policies and Strategies for Delive...TransformNG
Democracy Day 2013 - Report on the Economic Policy Framework (2011 - 2013) by Dr. Ngozi Okonjo-Iweala, Coordinating Minister for Economy. Honorable Minister of Finance. May 29, 2013
Ministry of culture, tourism and national orientationTransformNG
Mid-term report of the Ministry of Tourism, Culture and National Orientation Presented By CHIEF EDEM DUKE, Honourable Minister, Federal Ministry of Tourism, Culture & National Orientation.
Nigerian govt ministries, depts, and agenciesstatisense
This analysis sourced its data from the NIGERIAN BUDGET (2008-2015). It extracts and presents Ministries and their respective Departments/Parastatals/Agencies as well as other government Commissions such as the Federal Executive Bodies.
Moving the Oil and Gas Sector to the Next Level
2013 Ministerial Mid-term press briefing
Presentation by Diezani Alison-Madueke (Mrs.) CON Honourable Minister, Ministry of Petroleum Resources
The Federal Government of Nigeria categorizes its
Budgetary allocations into five distinct sectors: Administration, Economic, Infrastructure, Security, Social sectors
On Tuesday 26th November 2013 in the heart of Birmingham ProgM SIG staged “Delivering more 4 less: using programme management to achieve transformational change in times of austerity." The SIG had promised an event that weaved together the four ‘C’s’ theme namely collaboration, change, community and competence, drawing on a wealth of experience from across the public sector. http://bit.ly/progmm4l
Merv Wyeth, ProgM Chair introduced the conference by describing how the event had been designed with the intention of providing delegates with a high return on their personal investment – i.e attendance and participation #eventroi. The big idea was that the day should be an enjoyable shared experience that offered an exceptional opportunity for learning, motivation and networking in the field of programme management.
Time and space was built into the programme to enable the audience to interrogate (police were present), and otherwise question, speakers. They were also given the opportunity to vote in polls on issues and questions that speakers posed, which offered additional insights into audience perception and sentiment which otherwise would not have been available.
The conference offered the chance for Jim Dale to provide a ‘sitrep’ on his ProgM-backed
Collaborative Change research namely “Using research to improve the delivery and effectiveness of change programmes and projects” previewed in last month’s show-case webinar. During his presentation Jim provided an update of the story so far, thanked those who had already participated either in an interview or by completing the survey. ProgM would like to extend the opportunity to all those currently, or previously, involved in programme management and related collaborative activity to participate in this important Collaborative Change survey.
On the day, Steve Wake, newly appointed Chair of APM Board, was available to round-up the proceedings and provide a special vote of thanks to his Board colleagues, the organising committee and our generous sponsors, BMT Hi-Q Sigma. He reminded those present of the ongoing Strategy 2020 initiative of “Listening, learning and leading” that complements events of this type.
One delegate (Neil White) wrote “A constant theme, running like a golden thread throughout the day, was that effective programme management is a necessary and complimentary bedfellow of collaboration, and an important ingredient in delivering successful transformational change.
Whereas projects are essentially objective and enable the effective development and delivery of ‘products’ (some of which are can be very big products!) it was recognised that programmes are much more subjective and must be sensitive to the environment in which they are operate.
Rather than see them as obstacles, programme managers must respect and be prepared to exploit the systems and organisations surrounding them to their mutual benefit.
Rochester, NH State of the City 2012 held on Tuesday, March 13, 2012 featuring the city's perspective on future commercial and industrial developments.
When it comes to marketing there is no more common request than sales asking for more leads. And while the marketing team knows that sponsoring the next industry event or buying a new list may produce an increased quantity of leads, the question always remains: are they good quality leads?
If there is one thing that Sales and Marketing can agree on when it comes to sales leads it’s that high volume does not always guarantee results. Conversely, working with a smaller number of high quality leads, can make all the difference when it comes to converting prospects into customers.
In this session, Samantha Stone, Founder and Senior Analyst of The Marketing Advisory Network, will provide attendees of a comprehensive overview of the four essential factors that go into delivering high quality leads for the Sales organization. Attendees will learn the crucial components that make up a quality lead and how they can transition their organization from a volume model to a quality model.
Attendees will walk away from this presentation with a clear understanding of how to ensure their marketing programs deliver a reasonable amount of high quality leads. Additionally, they will learn new tools for working in concert with their Sales team to form a unified, collaborative unit.
Franchise opportunity. 1-800- Junk Pro Franchise.
The average 1-800-JUNKPRO® truck picks up 37,800 pounds of junk per week and recycles over 23,000 pounds of that. This means each junk truck, on average, diverts more than 1.1 million pounds away from our landfills every year
Pardot Elevate 2012 - The Evolution of Pardot’s Sales and Marketing FunctionPardot
When Pardot was founded, we weren’t just building software for small businesses - we were a small business! In this session, Pardot’s own Derek Grant will walk you through how Pardot grew our own internal sales and marketing function, how we used Pardot at each stage of our evolution, and what we learned along the way.
In April 2009, Jason Sanio and Nathan Jenkins competed in Canada's Next Ad Exec. Over the course of three elimination rounds,competitors were charged with the task of relaunching the VW Routan in the Canadian marketplace with a limited budget. From over 150 submission, Jason and Nathan made it to the final and placed runner up. The top prize were two, bran new, Volkswagen Golf 6's.
Similar to 6 Secrets of Transformation for a country (8)
MUTUAL FUNDS (ICICI Prudential Mutual Fund) BY JAMES RODRIGUESWilliamRodrigues148
Mutual funds are investment vehicles that pool money from multiple investors to purchase a diversified portfolio of stocks, bonds, or other securities. They are managed by professional portfolio managers or investment companies who make investment decisions on behalf of the fund's investors.
2. What is Transformation?
• Transformation entails fundamental changes in:
– The way the organisation DOES its business (Doing)
– The CHARACTER of the organisation (Being)
It is not about minor tweaking!
Doing
“Action”
It operates its It becomes a
business totally totally different
differently organisation
Being
“Character”
3. The Transformation Formula
You fundamentally change your action and this will result
in a change of your organisation’s character
Doing Being
Drives
(Action) (Character)
Turnaround programme is an excellent way to change the
doing side of the equation
Transformational Leadership develops via the following
formula:
“Acting your way into
a new way of being”
4. “Actions” bring about
changes in “Character”
Actions Actions Actions
Ideas Results
Changes in the “Character” of the
organisation
5. The 6 Secrets of Transformation
The Game of ▪ Olympic targets
Impossible ▪ Conquer the fear of failure
KPI
Anchorage
▪ Anchor on Key Performance Indices
Discipline of ▪ Plan and track results (daily, weekly, monthly)
Action ▪ Reward and celebrate success
Situational ▪ Directive in the beginning of the journey
Leadership ▪ Empower in the later part
Winning
Coalitions
▪ Collaborate with key partners and stakeholders
Divine
Interventions
▪ A lot of things are outside of our control (>60%)
5
7. Why Impossible Target?
• No transformation is required if the targets are
low / highly achievable
• If targets are “impossible”, you have to think
outside the box, and do fundamentally
different things in order to achieve it
• Therefore, by definition, real transformation
comes with the Game of the Impossible
8. Steps to make the “impossible”
happen
Stand-based future – “managing the present
1 from the future”
Set “Olympic” targets (very few precedence,
2 difficult to justify)
3
Conquer the fear of failure – conversations!
4
Create a game so large it will consume you
9. When Game of the Impossible
was first applied to GTP (2009),
everyoneDay Feedback - impossible…
GTP Open thought it was
What do the rakyat think about GTP?
1 Rakyat are 84%
supportive of GTP Agreed
2 They are happy
75%
8,500 with the initiatives
under the NKRAs Agreed
attended
(KL, KK, Kuching)
3 And are confident 71%
we will deliver Agreed
4 But can we deliver 31%
big results fast ? Agreed
7
Note: Does not include responses with no answers .* Across different NKRAs
10. Game of The Impossible:
Real examples in GTP
1 CRIME
2 LOW INCOME HOUSEHOLDS
• 99.75% achievement in reducing
• Reduction of street crime
by 35% 44,463 hardcore poor
• Reduction of index crime
• 4,000 women entrepreneurs trained
by 15%
URBAN PUBLIC TRANSPORT RURAL BASIC INFRASTRUCTURE
3 • 2.43 million passenger increase in
4 • 775km of rural roads completed (103%)
• 27,209 household connected with
LRT
• 192% improvement in BET ridership electricity (107%)
• 16,926 new houses built (102%)
EDUCATION CORRUPTION
5 • 9,814 schools have been ranked
6 • 831 people arrested for corruption
• 1,486 pre-school classes have started • 294 corruption offenders listed on the
55,056 additional children have website
benefitted • 3,787 Government contracts published
11. Crime
Crime rose for 3 years prior to GTP
Types of crime
209,582 211,645 209,825
196,780 ▪ Theft
▪ Snatch theft
▪ Motorcycle theft
▪ Car theft
▪ Van/lorry/heavy machinery theft
Property ▪ Break-in (night)
theft ▪ Break-in (day)
▪ Robberies without firearms
▪ Gang robberies without firearms
▪ Robberies with firearms
▪ Gang robberies with firearms
Violent
▪ Assault
crimes ▪ Rape
▪ Murder
2006 2007 2008 20091
12. Crime
Hotspot-based deployment
The Kuala Lumpur Story ILLUSTRATIVE
Pre-NKRA NKRA Approach
• 1 Contingent, 5 • 1 Contingent, 5
Districts Districts
• 22 Balai’s (Stations) • 22 Balai’s (Stations)
• 501 Sectors • 11 hotspots, eg
Pudu, Bukit Bintang
• 2,892 police officers
deployed for street • 2,892 police officers
patrolling deployed to patrol at
hotspots
5.8 police officers 263 police officers
assigned to patrol Bukit assigned to patrol Bukit
Bintang every day Bintang every day
13. Large-scale mobilisation Crime
in three 3 waves
14,222
+ 7,402
+ 8,140
= 29,764
From the Jungle
to the City
From Back-Office
▪ 8,140 Polis Hutan deployed
to Front-line to fight crime in hotspots on
From Non hotspot
▪ 7,402 personnel rotation
to Hotspots reassigned from back- –Each rotation with Kuala
office to front-line Lumpur (1,000), Selangor
▪ 14,222 officers deployed to (1,000), Johor (1,000), and
50 crime hotspot area ▪ 4,013 civil servants Pulau Pinang (1,000)
–KL: 2,892 transfer to PDRM Balai
–Selangor: 5,223 back-office
–Johor: 3,366
–P. Pinang: 2,741
13
14. Crime
Other initiatives in 2010
496 CCTVs
4,979*
RELA & JPAM
*4,979 =
3,663 RELA + 1,316 JPAM
installed at members were
12 PBTS deployed to the hotspots
753
Balai Police
358,811
Rakan Cop Members
Ranked & awarded (public)
were activated
15. Crime
-32,305
-15% -13,193
209,825
177,520 38,037 - 35%
24,837
Jan-Dec Jan-Dec Jan-Dec Jan-Dec
2009 2010 2009 2010
15% drop in 35% drop in
Index Crime Street Crime
(Results : January – December 2010)
17. ETP: Anchoring on GNI per capita
Decompose the recommendations / projects into
1 contribution to GNI per capita
Make each lab member accountable to the justify
2 the contribution to GNI per capita
The whole lab members should and challenge the
3 proposals by the private companies or
recommendations
NUMBERS DO NOT LIE
18. Incremental GNI impact of
~USD 250 billion by 2020
2020 GNI
Nominal GNI
per capita:
USD billions USD 15,000
CAGR 523
~6%
86
112
138
188
2009 GNI 1 Entry Point 2 Business 3 Growth in 2020 GNI
Projects Opportunities other Target
(EPPs) (BOs) sectors
11 Sector NKEAs
19. The Tourism example
Tourism
• Which project has the largest potential GNI contribution?
• Which project can generate the fastest and the largest tourist receipts?
• Which project can generate large number of job opportunities?
• Which project has the largest spin-off effects to the local economy?
21. Discipline of Action
Agree what constitutes success and measure
1
2 Breakdown action plans into detailed activities
3 Plan and track results (alongside action plan)
4 Roll your sleeves and get into the details
THIS IS REALLY HARD WORK BUT EXCITING!
22. Examples of Discipline of Action:
Lab Action Plans
Actual
example
taken from
Crime Lab
Must clearly nail down the action plans in the lab :
•What activities required?
•When is the estimated date of completion?
•Who will do the work?
•What is the estimated investment / budget required?
23. Discipline of action requires constant
monitoring: e.g. via Blackberry
Weekly reports
xxx
Examples:
• Project progress updates
• NKEA highlights, lowlights and head-ups
• NKEA reports
24. PEMANDU + Ministry + Civil Servants work together…
Leverage + Discipline of Action
Ministerial Weekly
Discipline of Action Meetings
1
Meetings
Weekly
Problem Solving (6-7 hrs / week)
2
Meetings (PSM) •NKRA front-line
•~500,000 at federal
and state level
Delivery Task Force •(1.2 million civil
servants)
3 (DTF)
Meetings •Ministry
•DMO +
Ministerial
• teams
•PEMANDU
•DPM /
• Cabinet
Monthly
(6-8 hrs /
month)
25. ETP Governance Structure
is key
PM Engagement with EPP Owners
Secretariat
ETP Forum / Private Sector Owners on overall
update
Semi-Annual
Weekly monitoring & NKEA update
with dedicated sessions to problem
Economic Council solve major issues
Weekly
NKEA Problem Solving sessions at the
Investment
Monthly
Steering NKEA level led by Lead
Committee Minister(s). Investment Committee Lead
Committee
headed by MITI; MIDA will also be Ministries
Monthly
involved.
EPP / BO Year-round
Implementation of the EPPs / BO Respective
owners Ministries / EPP
owners
29. Winning Coalition
No man is an island
GLC – Conflicting shareholders’ requirement i.e.
1 government versus investors; business versus politics
2 Investor Relations
Staff Engagement
3
4 Collaboration with competitors
IT’S ALL ABOUT MANAGING POLARITIES
30. Stakeholders that we need to engage &
syndicate
PM , Cabinet,
Ministries
Associations State
/ Chambers Governments
of Commerce Lab Core
Members
NGOs /
Special
Public Interest
Groups
31. 1,000-person workshop selected
12 NKEAs
1,000+ movers and shakers (CEO & top leaders) from
200+ MNCs, GLCs, SMEs & Ministries & Govt agencies
32. 500+ member lab from 210 companies, 13 NGOs &
32 government agencies produced ETP roadmap
35. Divine Intervention:
Two Experiential Human Paradigms
1 Human beings have
limited control / influence
over what happens 40% 60%
controllable uncontrollable
2
Life is a continuous
reduction of options time
36. How do you get
divine intervention?
(1) On values and actions
1
• Be a good human being (a pre-requisite
to be a leader)
• Litmus test is a clear conscience
• Conviction is grounded within one’s
conscience
• J. Galtung : Theory of social cosmology
I firmly believe that any man’s finest hour – his greatest fulfillment to all he
holds dear - is that moment when he has worked his heart out in a good
cause and lies exhausted on the field of battle – victorious.
- Vince Lombardi
37. How do you get
divine intervention?
(1) On Ethics
2
white
• Operate in the “white” (not “grey” and
“black”)
• Step into the “grey” but step back into
the “white” (never stay in the grey too grey
long)
• If you stay in the “grey”, your
conscience is modified to see “grey” / black
“black” as acceptable
The quality of an individual is reflected in
the standards they set for themselves.
- Ray Kroc
38. How do you get
divine intervention?
(1) On Self - Renewal
3
• Good people must learn to live with
solitude (loneliness)
• Solitude : to be alone in deep reflections
for self-renewal
• Be grateful (don’t take things for granted)
• The “Theory of Enough” in the Empty
Raincoat (Charles Handy)
Keep your face to the sunshine and you cannot
see the shadows.
- Helen Keller