500.06 assistance dog license tags

1. COUNTY OF ORANGE
HEALTH CARE AGENCY
REGULATORY HEALTH SERVICES
ANIMAL CARE SERVICES
Number: 500.06
SUBJECT: ASSISTANCE DOG LICENSE TAGS Page: 1
Date: 4/13/05
Approved: Jennifer Phillips, Director Revised: 4/10/07
I. PURPOSE
To establish a uniform procedure for processing license tags issued to assistance dogs.
II. POLICY
A pet license certificate and a permanent assistance license tag shall be issued when the
following requirements have been met:
1. The dog is four (4) months of age.
2. Resides within the Orange County Animal Care Services licensing jurisdiction.
3. Has been vaccinated with a rabies serum approved by the State of California and the
period of immunization covers the desired licensing period.
4. Completion of the identification tag application.
5. Affixed signature of the owner/custodian to the affidavit.
6. Certificate issued by a licensed trainer has been provided verifying dog is in training or
has been trained to provide assistance to persons with disabilities.
III. SCOPE
Applicable to all Customer Services personnel involved in the issuance of assistance license
tags.
IV. FORMS
Pet License Application Form F042-12.2284
Affidavit Form
V. REFERENCES
California Food and Agricultural Code Section 30850
California Civil Code, Section 54-55.1
Title III American Disabilities Act, Public Law 101-336
VI. DEFINITIONS

2. COUNTY OF ORANGE
HEALTH CARE AGENCY
REGULATORY HEALTH SERVICES
ANIMAL CARE SERVICES
Number: 500.06
SUBJECT: ASSISTANCE DOG LICENSE TAGS Page: 2
Date: 4/13/05
Approved: Jennifer Phillips, Director Revised: 4/10/07
Guide Dog: any dog that has been trained by a person licensed under Chapter 9.5 of Division 3
of the Business Professions Code. This dog is certified by a licensed guide (Seeing Eye) dog
agency and is being used by a blind person.
Signal Dog: any dog trained to alert an individual who is deaf or hearing impaired.
Service Dog: any dog individually trained to the requirements of the individual with a
disability, including, but not limited to, minimal protection work, rescue work, pulling a
wheelchair, or retrieving dropped items.
VII. PROCEDURE
A. Issuing an Assistance License Tag.
1. A Person ID and an Animal ID must be created and stored before an assistance
license tag may be issued. Query to see if the owner/custodian exists in
Chameleon.
2. If pet owner/custodian is not in the database, it is necessary to create and store
the Person ID and Animal ID.
3. Place cursor in Tag No. Box and enter license tag number preceded by L and
the last two digits of the current year (i.e. tag #000123, year 2006 enter L06-
000123). To issue owner/custodians an assistance license tag, see Licensing
Supervisor.
4. From the Tag/Link Window, tab over to the “Tag Type” and enter LIC GUIDE
(use this only if documentation has been provided showing that the animal is a
certified assistance dog).
5. Enter the total amount of money collected as 0.00.
6. Enter today’s date.
7. The “term” of the license will always remain twelve (12) months.
8. Enter the license expiration date.
9. Enter the status as “current” unless the license being processed is incomplete in
which case the status will be “temporary”.
10. Enter vaccination date and select either 12 or 36-month vaccination term.
11. Store the information. The Person ID and Animal ID will be linked under the
Tag/Link Window as one record; therefore it is extremely important to store the
information before leaving this window. The upper left corner will display the
message “Store OK!”

3. COUNTY OF ORANGE
HEALTH CARE AGENCY
REGULATORY HEALTH SERVICES
ANIMAL CARE SERVICES
Number: 500.06
SUBJECT: ASSISTANCE DOG LICENSE TAGS Page: 3
Date: 4/13/05
Approved: Jennifer Phillips, Director Revised: 4/10/07
12. Provided the preferences were set for “Receipt on Store”, prior to issuing
licenses, Chameleon will automatically issue a receipt. To create a receipt if
preferences have not been set:
a. Pop-up (F4) the Receipt Window.
b. Verify that the Person ID and Animal ID are correct.
c. In the Item Code field, LIC GUIDE will appear. If not, close the
Receipt Window and store (F9) the Tag/Link Window. Pop-up (F4) the
Receipt Window and the Item Code, license number, Animal ID,
Department Number, Fee Type and Price must be displayed. Click on
the green “Add” button. Enter the total amount of monies received and
store (F9) the information. A window will appear giving employee the
choice to print the receipt. Make selection.