For pharma companies grappling with supply chain challenges, technologies like business process management (BPM) come as a relief. Business process management in pharmaceuticals has been around for quite a few years now, as organizations are increasingly looking to model their processes to make their systems/applications more interoperable with others

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5 Key BPM Strategies for
Pharmaceutical Supply
Chain Management

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Introduction
For pharma companies grappling with supply chain
challenges, technologies like business process
management (BPM) come as a relief. Business process
management in pharmaceuticals has been around for
quite a few years now, as organizations are increasingly
looking to model their processes to make their
systems/applications more interoperable with others

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Lack of real-time visibility
in cold chain
Context Globalization and logistics
Pharma supply chains are
usually complex with multiple
vendors, partners, suppliers,
and intermediaries. Balancing
demand fluctuations,
expiration dates, and avoiding
stockouts or overstock
situations demand robust
inventory management.
Real-time data on
temperatures is crucial, as
maintaining the cold chain
during transportation and
storage is essential
Stringent regulations and
compliance requirements vary
across regions, demanding
precise adherence and
documentation at every stage.
Ensuring authenticity and
quality of drugs throughout the
supply chain is challenging
due to counterfeiting risks and
the need for rigourous quality
control measures.
The pharmaceutical supply
chain is global, relying on
sourcing raw materials,
manufacturing, and
distributing products across
multiple countries. This
introduces complexities
related to transportation,
customs procedures, tariffs,
varying regulations,
geopolitical risks, and
potential disruptions due to
unforeseen events.
Challenges in pharmaceutical supply chain management

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Challenges in pharmaceutical supply chain
Pharma companies often depend on multiple
suppliers for raw materials. Ensuring the
reliability, consistency, and compliance of
these suppliers is crucial to maintain the
quality and continuity of the supply chain
Supplier reliability
As the industry increasingly relies on digital
systems for supply chain management, data
security becomes paramount. Cyber-attacks,
data breaches, or system vulnerabilities pose
serious threats to sensitive information within
the pharma supply chain
Data security and cyber threats

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BPM Solutions for Pharma Industry
When we talk about supply chain optimization strategies,
companies must first prioritize business process
management in pharmaceuticals as the initial step.
BPM, short for business process management is key to
achieving digital transformation, which is experiencing
substantial growth across industries and verticals.
BPM plays a pivotal role in streamlining and optimizing
operations within the pharmaceutical supply chain.

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Standardizing the processes
helps in improving customer
satisfaction, compliance,
resource efficiency,
dependable knowledge
management among others
It includes establishing standardized
workflows for procurement,
manufacturing, distribution, and
quality control
BPM involves standardizing
and optimizing processes
within the supply chain
Implementing standardized processes
for inventory management and quality
assurance checks ensures consistency
in product quality
Process Standardization

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Key BPM Strategies
BPM emphasizes integrating technology and
automation to streamline operations. This involves
implementing software systems such as ERP or
enterprise resource planning, warehouse
management systems, and other solutions to track
and trace, automate, collect data, and reporting.
BPM focuses on risk identification,
assessment, and mitigation strategies to
ensure compliance with regulatory
requirements and industry standards. This
involves creating robust risk management
frameworks and protocols.
Technology integration and optimization Risk management and compliance

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Collaboration and
stakeholder engagement
BPM promotes collaboration among stakeholders, both
internal and external, to streamline communication, align
goals, and improve transparency across the supply chain.
A pharmaceutical company may work closely with logistics
providers to ensure seamless temperature-controlled
transportation of sensitive medications. Transparent
communication and shared protocols ensure that products
maintain the required temperature ranges, preserving
efficacy from manufacturing to delivery to the end-user.

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Continuous improvement
and process monitoring
BPM is all about monitoring processes to spot
bottlenecks or identify areas of improvement.
Applying continuous improvement methodologies
helps optimize ordering quantities, minimize
excess stock, and reduce wastage, thereby
improving efficiency and cost-effectiveness
in the supply chain

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Final thoughts
The future of business process management
in pharmaceuticals is strong. Integration of
BPM with thriving technologies like
predictive analytics, IoT, AI, data analytics,
etc., can bring transformative changes that
could revolutionize the industry, ensuring
efficient and secure delivery of life-saving
medications to patients worldwide.

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Final thoughts
It's time to set the pace for
digital transformation!
With WNS-Vuram's BPM solution
consultation and offerings, you can build
custom workflows and applications that
optimize your processes and help you get
more done for less! Connect with experts.

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