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©2018 DataRobot | 5 AI Solutions 1
©2018 DataRobot | 5 AI Solutions 2
“ C O N F U S I O N ” M A Y B E T H E
right term to describe the state of artificial
intelligence (AI) in business today. Nobody
really seems to agree on what AI is, let alone
how it should be implemented in an enterprise
like a bank. To some, AI is robotic process
automation. To others, it’s those little virtual
assistants that show up in the corner of
websites. In reality, though, AI is simply using a
computer to perform some task that ordinarily
requires human intelligence. It’s a very broad
definition, and it has very broad implications for
any company that collects data.
For the risk manager, AI means greater
efficiency, lower costs, and less risk. There
are many potential applications of AI when it
comes to managing risk in banking, but this
report will focus on five key solutions with huge
potential ROI that every chief risk officer (CRO)
can begin building immediately. Representing
foundational capabilities for risk management,
these five solutions have the potential to
substantially impact a bank’s financial results,
and an automated machine learning platform
represents the most efficient and effective
method of delivering on the promise of these
AI use cases.
introduction
©2018 DataRobot | 5 AI Solutions 3
Every year banks spend millions of dollars
on detecting, investigating, and reporting
potential money laundering – and for good
reason. It’s not uncommon for regulators to
levy fines for inadequate or lax anti-money
laundering (AML) monitoring that exceed
one billion dollars. Consequently, banks
have created systems that are designed
to generate huge numbers of alerts, all of
which must be manually investigated and
most of which do not result in Suspicious
Activity Reports (SARs).
Anti-Money Laundering
and Know Your Customer
Transaction monitoring systems (TMS) are (mostly)
rule-based systems that are designed to identify
transactions that might be indicative of money
laundering. These systems, which are designed to
avoid missing potential money laundering (false
negatives) at any cost, generate reams of alerts,
forcing banks to spin up large investigative teams to
handle all of them.
Machine learning models can be used to score alerts
according to how likely they are to actually result
in a SAR filing. The bank has complete control over
how conservatively this system performs so that the
number of false negatives can be reduced to near
zero.
In addition, machine learning has the capability to
explain how these predictions are made. Investigators
can be told that not only does a transaction merit
further investigation, but the models can also indicate
the top drivers of that prediction, reducing time spent
on investigations.
Machine learning also positively impacts a bank’s
Know Your Customer (KYC) process. Banking
regulators provide little guidance in terms of what
type of information banks should collect as a part of
their due diligence. Machine learning can help banks
determine which questions actually correlate with
potential money laundering. This not only improves
the process and increases a bank’s ability to target the
right accounts for heightened scrutiny, but it also gives
them a quantitative justification for their processes that
can be communicated to regulators.
RISKSCORING
AML Prediction
Server
SAR machine
(10% of alerts,
60% SARs)
Investigation team
(30% of alerts, 20%
SARs)
Very unlikely to
result in a SAR
(60% of alerts,
<0.1% SARs)
TMSALERTS
©2018 DataRobot | 5 AI Solutions 4
Fraud Detection/
Prevention
Losses due to fraud increase every year,
with some estimates claiming worldwide
losses to fraud as high as $200B in 2017.
Despite the cost, many banks are either
fighting fraud with antiquated, rules-based
systems or with expensive, black-box
vendor models.
Running a successful fraud solution means not only
minimizing losses due to fraud, but also minimizing
irritation and impact to existing customers. Blocking a
legitimate transaction or placing excessive holds on a
deposit may not result in a direct loss to the bank, but
they still have a tangible, substantial impact in terms of
customer satisfaction, retention, and churn.
Machine learning is the ideal solution for fighting
fraud. By the very nature of the business, banks record
mountains of relevant information about all types of
transactions and their counterparties, and whether or
not these transactions are fraudulent. This historical
data is the foundation of the machine learning
approach.
Machine learning models can predict which checks
are likely to be bad, which ATM deposit envelopes are
likely to be empty, which loan applications are likely
to be based on identity fraud, and which point-of-sale
transactions are likely to be fraudulent. Implementing
these models can prevent millions of dollars in losses
to fraudsters.
Be aware that implementing and monitoring fraud
prevention models will require modification of core
systems within a bank. Making changes to these
systems may give even the most veteran CTO
heartburn. In addition models must be monitored for
accuracy over time, as new types of fraud emerge
and the models age. In spite of these complexities,
however, the increased accuracy that machine learning
provides far outweighs the cost of implementing these
new solutions.
Credit card/
transactional fraud
ATM/Deposit fraud
Application/Identity
fraud
Stolen check fraud
Check Kiting
Accounting fraud
Trade surveillance
and rogue traders Fraudulent loans
Bad check
detection
©2018 DataRobot | 5 AI Solutions 5
The Federal Reserve requires banks
with assets greater than $50 billion to
independently validate the models they
build, causing these large banks to create
elaborate model risk management teams
to review and approve every model built
within a bank.
Streamlining Model
Risk Management
Part of the reason that model validation is so difficult is
that most models today are custom-built by hand. Data
science teams—and validation teams—don’t have the
well-established testing and quality control measures
in place that software development teams have built
over the past several decades.
Another reason for the challenge is documentation.
A recent survey conducted by McKinsey & Company
found that of the leading financial institutions, 76
percent of respondents identified documentation that
is incomplete or of poor quality as the largest barrier
for their validation timelines.
Following a systematic and unbiased approach to
model building is key to a sustainable model risk
management practice. Model developers must be
disciplined in the way models are developed and must
utilize tools to make the process more reliable and
consistent. These same tools should also make the
documentation tasks easier, providing interpretability
and insights that speed documentation for regulators.
These new technologies make safely developing
highly-accurate models quicker and easier. Both model
developers and model validators must be open to
utilizing these new tools.
76% of respondents identified documentation
that is incomplete is the largest barrier
for validation timelines.
©2018 DataRobot | 5 AI Solutions 6
New financial accounting standards are based on an “expected
loss” method. Unlike the incurred loss method that is based
on backward-looking loss rates, the expected loss method
applies when the loss has not yet occurred, but its occurrence
is probable. In other words, the loss of future-flow is expected
with some probability and must be estimated. Machine learning
provides the most robust framework for producing highly
accurate and transparent expected loss predictions.
Credit Risk & Loss
Forecasting
©2018 DataRobot | 5 AI Solutions 6
TRIM2017
Guidance on the reduction
of unwarranted variability
in model risk management
IFRS-92018
International standards for
credit impairment and loss
forecasting
CECL2016
Restructuring of ALLL
to account for lifetime
loan losses
SR 11-72011
Guidance on Model
Risk Management
OCC 2000-162000
Guidance on managing
risks arising from models
GAAP1993
Interagency Policy Statement
on the Allowance for Loan
and Lease Losses
ALLL1976
Banks with assets >$25M
required to report loss
allowances
FASB1973
Financial reporting
standards established
Loan Loss
Estimation
1965 Process established
Securities
Exchange Act
1934 SEC established
Revenue Act1921
Standards for reserving
for bad debts
Federal
Reserve Act
1913
Federal Reserve
Bank created
©2018 DataRobot | 5 AI Solutions 7
Credit Risk & Loss
Forecasting
The new expected loss standards require that banks
use information about past events (i.e., historical data)
and “reasonable and supportable” forecasts when
estimating expected credit losses. Although this is a
huge change to the current incurred loss standards,
it also provides a unique opportunity because the
new standards do not prescribe how lenders choose
to make the estimate, but only that the forecasts
must be “reasonable and supportable.” This gives
banks the flexibility to implement the best models
and methodologies to forecast expected loss for their
portfolio, as long as the forecasts can be proven to be
reasonable and supportable.
Accurate and transparent models for predicting expected
losses should be at the core of successful compliance
programs. Machine learning models detect the patterns
in a bank’s historical data in order to accurately estimate
credit losses, and these models are no longer black
boxes. Modern tools allow stakeholders to understand
how these models work in a detailed way, including
why individual predictions were made. Not only is this
useful from a compliance perspective, but also from an
underwriting and portfolio management perspective.
Granular credit loss models are also the foundation
of good risk adjusted pricing. Pricing inefficiencies
—overpricing or underpricing risk—can easily be
spotted by predicting the expected loss at a given
price. Overpricing may indicate potential for volume
growth, and underpricing may indicate the need
for adjustment in policy or risk selection. Superior
pricing analytics may also identify market pricing
inefficiencies, including opportunities to acquire
portfolios where risk is overpriced or opportunities to
originate and sell portfolios where risk is underpriced.
©2018 DataRobot | 5 AI Solutions 8
Risk review functions have moved beyond
their traditional “loan review” scope and are
now looking at risk holistically – credit risk,
operational risk, compliance risk, etc. As a
result, risk review teams now focus less on
transactional risk and more on process and
controls.
Targeted Risk Review
Very few risk review teams, though, are leveraging
machine learning to improve the quality and efficiency
of their work, but they should. Machine learning can
guide field work based on business mix, risk metrics,
and past reviews of similar areas.
Control weaknesses may be identified by the number
and type of operational errors or client complaints, and
process problems may be identified by deterioration in
risk metrics.
Risk review management uses the historical findings
of their teams, along with risk metrics of all kinds,
to identify significant or escalating risks, plan their
reviews, and allocate their resources optimally.
Risk review teams constitute a key part of the third
line of defense – assuring bank management and
bank boards that no significant risks go unnoticed,
unmitigated, and unmanaged. By utilizing machine
learning, these functions can be made smarter, faster,
more effective, and more efficient.
Operational Risk: Identify potential
control weaknesses using error rates, historical
operational data, and client complaints as well as new
business volumes, employee turnover, client attrition
rates, and operational risk metrics
Compliance Risk: Predict policy exception
levels based on historical trends, product mix, control
self assessments, audit findings
Credit Risk: Predict risk levels across a
lending unit and identify pockets of higher or rising
risk using delinquency, risk rating, collections data, and
external risk indicators
©2018 DataRobot | 5 AI Solutions 9
T H E S E F I V E A I S O L U T I O N S
represent some of the key use cases that any
risk organization must pay careful attention
to, but they are far from an exhaustive list. In
fact, most organizations find that work in any
of these areas results in both a strong ROI
and also in an explosion of other potential
opportunities.
DataRobot has helped many regional
and global financial institutions build their
capability and capacity to build AI solutions.
DataRobot’s automated machine learning
allows organizations to increase their capacity
and speed-to-market without having to
scale or build expensive data science teams.
By combining modern machine learning
technology with automation, transparency,
documentation, and flexibility, DataRobot
enables banks to increase revenue, drive down
waste, and reduce risk.
Conclusion
sign up for a free trial
today to find out how
DataRobot can help your
organization.
datarobot.com

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5 AI Solutions Every Chief Risk Officer Needs

  • 1. ©2018 DataRobot | 5 AI Solutions 1
  • 2. ©2018 DataRobot | 5 AI Solutions 2 “ C O N F U S I O N ” M A Y B E T H E right term to describe the state of artificial intelligence (AI) in business today. Nobody really seems to agree on what AI is, let alone how it should be implemented in an enterprise like a bank. To some, AI is robotic process automation. To others, it’s those little virtual assistants that show up in the corner of websites. In reality, though, AI is simply using a computer to perform some task that ordinarily requires human intelligence. It’s a very broad definition, and it has very broad implications for any company that collects data. For the risk manager, AI means greater efficiency, lower costs, and less risk. There are many potential applications of AI when it comes to managing risk in banking, but this report will focus on five key solutions with huge potential ROI that every chief risk officer (CRO) can begin building immediately. Representing foundational capabilities for risk management, these five solutions have the potential to substantially impact a bank’s financial results, and an automated machine learning platform represents the most efficient and effective method of delivering on the promise of these AI use cases. introduction
  • 3. ©2018 DataRobot | 5 AI Solutions 3 Every year banks spend millions of dollars on detecting, investigating, and reporting potential money laundering – and for good reason. It’s not uncommon for regulators to levy fines for inadequate or lax anti-money laundering (AML) monitoring that exceed one billion dollars. Consequently, banks have created systems that are designed to generate huge numbers of alerts, all of which must be manually investigated and most of which do not result in Suspicious Activity Reports (SARs). Anti-Money Laundering and Know Your Customer Transaction monitoring systems (TMS) are (mostly) rule-based systems that are designed to identify transactions that might be indicative of money laundering. These systems, which are designed to avoid missing potential money laundering (false negatives) at any cost, generate reams of alerts, forcing banks to spin up large investigative teams to handle all of them. Machine learning models can be used to score alerts according to how likely they are to actually result in a SAR filing. The bank has complete control over how conservatively this system performs so that the number of false negatives can be reduced to near zero. In addition, machine learning has the capability to explain how these predictions are made. Investigators can be told that not only does a transaction merit further investigation, but the models can also indicate the top drivers of that prediction, reducing time spent on investigations. Machine learning also positively impacts a bank’s Know Your Customer (KYC) process. Banking regulators provide little guidance in terms of what type of information banks should collect as a part of their due diligence. Machine learning can help banks determine which questions actually correlate with potential money laundering. This not only improves the process and increases a bank’s ability to target the right accounts for heightened scrutiny, but it also gives them a quantitative justification for their processes that can be communicated to regulators. RISKSCORING AML Prediction Server SAR machine (10% of alerts, 60% SARs) Investigation team (30% of alerts, 20% SARs) Very unlikely to result in a SAR (60% of alerts, <0.1% SARs) TMSALERTS
  • 4. ©2018 DataRobot | 5 AI Solutions 4 Fraud Detection/ Prevention Losses due to fraud increase every year, with some estimates claiming worldwide losses to fraud as high as $200B in 2017. Despite the cost, many banks are either fighting fraud with antiquated, rules-based systems or with expensive, black-box vendor models. Running a successful fraud solution means not only minimizing losses due to fraud, but also minimizing irritation and impact to existing customers. Blocking a legitimate transaction or placing excessive holds on a deposit may not result in a direct loss to the bank, but they still have a tangible, substantial impact in terms of customer satisfaction, retention, and churn. Machine learning is the ideal solution for fighting fraud. By the very nature of the business, banks record mountains of relevant information about all types of transactions and their counterparties, and whether or not these transactions are fraudulent. This historical data is the foundation of the machine learning approach. Machine learning models can predict which checks are likely to be bad, which ATM deposit envelopes are likely to be empty, which loan applications are likely to be based on identity fraud, and which point-of-sale transactions are likely to be fraudulent. Implementing these models can prevent millions of dollars in losses to fraudsters. Be aware that implementing and monitoring fraud prevention models will require modification of core systems within a bank. Making changes to these systems may give even the most veteran CTO heartburn. In addition models must be monitored for accuracy over time, as new types of fraud emerge and the models age. In spite of these complexities, however, the increased accuracy that machine learning provides far outweighs the cost of implementing these new solutions. Credit card/ transactional fraud ATM/Deposit fraud Application/Identity fraud Stolen check fraud Check Kiting Accounting fraud Trade surveillance and rogue traders Fraudulent loans Bad check detection
  • 5. ©2018 DataRobot | 5 AI Solutions 5 The Federal Reserve requires banks with assets greater than $50 billion to independently validate the models they build, causing these large banks to create elaborate model risk management teams to review and approve every model built within a bank. Streamlining Model Risk Management Part of the reason that model validation is so difficult is that most models today are custom-built by hand. Data science teams—and validation teams—don’t have the well-established testing and quality control measures in place that software development teams have built over the past several decades. Another reason for the challenge is documentation. A recent survey conducted by McKinsey & Company found that of the leading financial institutions, 76 percent of respondents identified documentation that is incomplete or of poor quality as the largest barrier for their validation timelines. Following a systematic and unbiased approach to model building is key to a sustainable model risk management practice. Model developers must be disciplined in the way models are developed and must utilize tools to make the process more reliable and consistent. These same tools should also make the documentation tasks easier, providing interpretability and insights that speed documentation for regulators. These new technologies make safely developing highly-accurate models quicker and easier. Both model developers and model validators must be open to utilizing these new tools. 76% of respondents identified documentation that is incomplete is the largest barrier for validation timelines.
  • 6. ©2018 DataRobot | 5 AI Solutions 6 New financial accounting standards are based on an “expected loss” method. Unlike the incurred loss method that is based on backward-looking loss rates, the expected loss method applies when the loss has not yet occurred, but its occurrence is probable. In other words, the loss of future-flow is expected with some probability and must be estimated. Machine learning provides the most robust framework for producing highly accurate and transparent expected loss predictions. Credit Risk & Loss Forecasting ©2018 DataRobot | 5 AI Solutions 6
  • 7. TRIM2017 Guidance on the reduction of unwarranted variability in model risk management IFRS-92018 International standards for credit impairment and loss forecasting CECL2016 Restructuring of ALLL to account for lifetime loan losses SR 11-72011 Guidance on Model Risk Management OCC 2000-162000 Guidance on managing risks arising from models GAAP1993 Interagency Policy Statement on the Allowance for Loan and Lease Losses ALLL1976 Banks with assets >$25M required to report loss allowances FASB1973 Financial reporting standards established Loan Loss Estimation 1965 Process established Securities Exchange Act 1934 SEC established Revenue Act1921 Standards for reserving for bad debts Federal Reserve Act 1913 Federal Reserve Bank created ©2018 DataRobot | 5 AI Solutions 7 Credit Risk & Loss Forecasting The new expected loss standards require that banks use information about past events (i.e., historical data) and “reasonable and supportable” forecasts when estimating expected credit losses. Although this is a huge change to the current incurred loss standards, it also provides a unique opportunity because the new standards do not prescribe how lenders choose to make the estimate, but only that the forecasts must be “reasonable and supportable.” This gives banks the flexibility to implement the best models and methodologies to forecast expected loss for their portfolio, as long as the forecasts can be proven to be reasonable and supportable. Accurate and transparent models for predicting expected losses should be at the core of successful compliance programs. Machine learning models detect the patterns in a bank’s historical data in order to accurately estimate credit losses, and these models are no longer black boxes. Modern tools allow stakeholders to understand how these models work in a detailed way, including why individual predictions were made. Not only is this useful from a compliance perspective, but also from an underwriting and portfolio management perspective. Granular credit loss models are also the foundation of good risk adjusted pricing. Pricing inefficiencies —overpricing or underpricing risk—can easily be spotted by predicting the expected loss at a given price. Overpricing may indicate potential for volume growth, and underpricing may indicate the need for adjustment in policy or risk selection. Superior pricing analytics may also identify market pricing inefficiencies, including opportunities to acquire portfolios where risk is overpriced or opportunities to originate and sell portfolios where risk is underpriced.
  • 8. ©2018 DataRobot | 5 AI Solutions 8 Risk review functions have moved beyond their traditional “loan review” scope and are now looking at risk holistically – credit risk, operational risk, compliance risk, etc. As a result, risk review teams now focus less on transactional risk and more on process and controls. Targeted Risk Review Very few risk review teams, though, are leveraging machine learning to improve the quality and efficiency of their work, but they should. Machine learning can guide field work based on business mix, risk metrics, and past reviews of similar areas. Control weaknesses may be identified by the number and type of operational errors or client complaints, and process problems may be identified by deterioration in risk metrics. Risk review management uses the historical findings of their teams, along with risk metrics of all kinds, to identify significant or escalating risks, plan their reviews, and allocate their resources optimally. Risk review teams constitute a key part of the third line of defense – assuring bank management and bank boards that no significant risks go unnoticed, unmitigated, and unmanaged. By utilizing machine learning, these functions can be made smarter, faster, more effective, and more efficient. Operational Risk: Identify potential control weaknesses using error rates, historical operational data, and client complaints as well as new business volumes, employee turnover, client attrition rates, and operational risk metrics Compliance Risk: Predict policy exception levels based on historical trends, product mix, control self assessments, audit findings Credit Risk: Predict risk levels across a lending unit and identify pockets of higher or rising risk using delinquency, risk rating, collections data, and external risk indicators
  • 9. ©2018 DataRobot | 5 AI Solutions 9 T H E S E F I V E A I S O L U T I O N S represent some of the key use cases that any risk organization must pay careful attention to, but they are far from an exhaustive list. In fact, most organizations find that work in any of these areas results in both a strong ROI and also in an explosion of other potential opportunities. DataRobot has helped many regional and global financial institutions build their capability and capacity to build AI solutions. DataRobot’s automated machine learning allows organizations to increase their capacity and speed-to-market without having to scale or build expensive data science teams. By combining modern machine learning technology with automation, transparency, documentation, and flexibility, DataRobot enables banks to increase revenue, drive down waste, and reduce risk. Conclusion sign up for a free trial today to find out how DataRobot can help your organization. datarobot.com