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WhatpeopleseeinAdvertising
Now you see me
What people see in advertisingBy Dr . Mahmoud Raafat
Brand Manager
What people see in Advertising
How can I make you see me
• What people see ?
• What people want to see ?
• What do we want people to see ?
• Psychology of people
• Consumer behavior
DOCof costumer
drivers of choice
- Factors which influence the consumer mood and purchasing process to serve our
marketing message
- To identify DOC
• U&A study ( usage and attitude )
• CSR (corporate social responsibility )
want – need – demand
Up market – down market
DMP
decision making process
Post purchase
Behavior
Expectation vs actual value
Purchase
Online - Retail
Evaluation
of Alternatives
Affective – Attitude – Attribute
Information Search
Formal – Informal
Internal – External
Problem Recognition
Actual ----- desired
Active – Passive
Cultural, Social,
Individual and
Psychological
Factors
affect
all steps
Consumer Purchase process based on
• Affective – by emotion
• Attitude – by loyalty – life style
• Attribute - by logical thinking
Types of buyers ( Purchasing )
Retail Online
Social Introvert
Active Lazy
Risk avoider Risk taker
Elderly young
Outer directive Inner directive
Perceived risk ( Post Purchasing )
• Performance risk ( quality)
- celebrity , money back , guarantee , branding
• Physical risk (safety)
- awareness
• Financial risk
-cost effective – cheapest place – can I afford
• Ego risk (branding – celebrity)
• Social risk
Factors Influencing buying Decisions
Social
Factors
Individual
Factors
Psycho-
logical
Factors
Cultural
Factors CONSUMER
DECISION-
MAKING
PROCESS
BUY /
DON’T BUY
Components of culture
How can you see me
Selective exposure (AD Avoidance)
•Fast forwardZipping
•Change the channelZapping
•Sound offMuting
To overcomeAD avoidance
(clutter)
We make the ISOLATION process
Different according its position
Radio: 2 seconds of silence between theAds to give the chance to think
about it
Retails :
bulgingshelf (Merchandizing)
Lightening
Vertical blocking
Cross promotion
TV : moving bar – Product replacement
Vertical blocking
Merchandising
Lightening
Product Replacement
Press and bill board
• Stimulus factor
- Size
- Attractive visuals
- Movement
- Position
- Colors
- Figure ground ( 3D )
- Novelty
• Individual factors
• Situational factor
Motive Trio of needs
- Need of achievement
- Need of power
- Need of affiliation
Conscious –
subconscious
Positive – negative
Internal – external
Emotional - rational
Need Motive Action
Theories of motivation for
wearing clothes
- Modest theory – to cover
- Immodest theory – to uncover
- Protection theory
- Adornment theory – decoration and fashion
RED
Red: Human, Exciting, Hot, passionate, strong.
1. Makes food smell better.
2. Coffee in a red can perceived as rich.
3. Women have a preference for bluish red.
4. Men have a preference for yellowish red.
5. Coca cola owns red.
6. Red stimuli appetite.
Red color
• Increases heart rate
• Used by restaurants to stimulate appetite
• Creates urgency often seen in clearance sales
• This color is also associated world wide with the word
“stop” or it is dangerous to move now in traffic.
• The kitkat brand used this cleverly, Like if the color says
when you are overloaded of life you need to “stop”
KitKat
• Optimistic and youthful
• The easiest color for the eye to process
• Often used to grab attention in window shoppers.
• TheYellow color is associated with happiness, optimism,
sunshine and creativity.
• Nikon uses this color in its logo reflecting all those
meanings.
Facebook: uses dark blue that
reflects trust and intelligence
uses bright blue that reflect strength and coolness.
Twitter: uses light or sky blue that
reflects peace
CITIBANK
• CITIBANK used the blue color to reflect security and
safety
Orange
• Powerful,Affordable, Informal.
1. DrawsAttention quickly.
orange
Powerful, Affordable, Informal.
DrawsAttention quickly.
Green
• It is also linked to people minds as a
charity color.
• Green is the safety gesture to most
people, that’s why it is commonly
used in fund growth ads.
GREEN
GREEN & Marketing
• Associated with wealth , growth and health.
• The easiest color for the eye to process
• Often seen in stores for relaxation, used in ecological
and organic products.
PINK
Purple
PURPLE & Marketing
• Used to sooth and calm .
• Often seen in beauty , or anti aging products.
Purple
BLACK
BLACK & Marketing
• Powerful
• Used to market luxury products
BLACK
Grey
GREY & Marketing
• Expensive , high technology and elite.
• Used in high tech products ( mobile phones , cars
,TV and other electronics) and elite products.
Grey
Tide Use of Colors:
•Tide uses the Colors Blue and Orange as blue
gives the consumer the feeling of cleanliness
and the Orange color symbolize dynamic
energy and power.
•By using the mix of these two colors Tide
manage to convey the message of “the high
power of cleanliness”.
•This talks to the Consumer’s Id and convince
him that tide has the highest cleanliness power
so he will buy it instead of competing brands.
Colored Mac brand identity
Apple produced colored I Mac that helps in
Reinvigorated the brand and saved the
company from two years of losses 1.8 Billion
Euros
Two different color schemes green and orange
What does each color mean??
FedEx's
• Two different color schemes are the best examples of the "universal" symbolism of colors.
• Green communicates ground services; orange communicates the high energy and speed of
air transportation.
Q & A
Thanks a lot
4th Alex Marketing Club (now you see me) By. Dr.Mahmoud Raafat
4th Alex Marketing Club (now you see me) By. Dr.Mahmoud Raafat

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4th Alex Marketing Club (now you see me) By. Dr.Mahmoud Raafat

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  • 3. Now you see me What people see in advertisingBy Dr . Mahmoud Raafat Brand Manager What people see in Advertising
  • 4. How can I make you see me • What people see ? • What people want to see ? • What do we want people to see ? • Psychology of people • Consumer behavior
  • 5. DOCof costumer drivers of choice - Factors which influence the consumer mood and purchasing process to serve our marketing message - To identify DOC • U&A study ( usage and attitude ) • CSR (corporate social responsibility ) want – need – demand Up market – down market
  • 6. DMP decision making process Post purchase Behavior Expectation vs actual value Purchase Online - Retail Evaluation of Alternatives Affective – Attitude – Attribute Information Search Formal – Informal Internal – External Problem Recognition Actual ----- desired Active – Passive Cultural, Social, Individual and Psychological Factors affect all steps
  • 7. Consumer Purchase process based on • Affective – by emotion • Attitude – by loyalty – life style • Attribute - by logical thinking
  • 8. Types of buyers ( Purchasing ) Retail Online Social Introvert Active Lazy Risk avoider Risk taker Elderly young Outer directive Inner directive
  • 9. Perceived risk ( Post Purchasing ) • Performance risk ( quality) - celebrity , money back , guarantee , branding • Physical risk (safety) - awareness • Financial risk -cost effective – cheapest place – can I afford • Ego risk (branding – celebrity) • Social risk
  • 10. Factors Influencing buying Decisions Social Factors Individual Factors Psycho- logical Factors Cultural Factors CONSUMER DECISION- MAKING PROCESS BUY / DON’T BUY
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  • 15. How can you see me
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  • 18. Selective exposure (AD Avoidance) •Fast forwardZipping •Change the channelZapping •Sound offMuting
  • 19. To overcomeAD avoidance (clutter) We make the ISOLATION process Different according its position
  • 20. Radio: 2 seconds of silence between theAds to give the chance to think about it Retails : bulgingshelf (Merchandizing) Lightening Vertical blocking Cross promotion TV : moving bar – Product replacement
  • 23. Press and bill board • Stimulus factor - Size - Attractive visuals - Movement - Position - Colors - Figure ground ( 3D ) - Novelty • Individual factors • Situational factor
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  • 30. Motive Trio of needs - Need of achievement - Need of power - Need of affiliation Conscious – subconscious Positive – negative Internal – external Emotional - rational Need Motive Action
  • 31. Theories of motivation for wearing clothes - Modest theory – to cover - Immodest theory – to uncover - Protection theory - Adornment theory – decoration and fashion
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  • 49. RED Red: Human, Exciting, Hot, passionate, strong. 1. Makes food smell better. 2. Coffee in a red can perceived as rich. 3. Women have a preference for bluish red. 4. Men have a preference for yellowish red. 5. Coca cola owns red. 6. Red stimuli appetite.
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  • 52. Red color • Increases heart rate • Used by restaurants to stimulate appetite • Creates urgency often seen in clearance sales
  • 53. • This color is also associated world wide with the word “stop” or it is dangerous to move now in traffic. • The kitkat brand used this cleverly, Like if the color says when you are overloaded of life you need to “stop” KitKat
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  • 55. • Optimistic and youthful • The easiest color for the eye to process • Often used to grab attention in window shoppers.
  • 56. • TheYellow color is associated with happiness, optimism, sunshine and creativity. • Nikon uses this color in its logo reflecting all those meanings.
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  • 60. Facebook: uses dark blue that reflects trust and intelligence
  • 61. uses bright blue that reflect strength and coolness.
  • 62. Twitter: uses light or sky blue that reflects peace
  • 63. CITIBANK • CITIBANK used the blue color to reflect security and safety
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  • 68. Green • It is also linked to people minds as a charity color. • Green is the safety gesture to most people, that’s why it is commonly used in fund growth ads.
  • 69. GREEN GREEN & Marketing • Associated with wealth , growth and health. • The easiest color for the eye to process • Often seen in stores for relaxation, used in ecological and organic products.
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  • 71. PINK
  • 72. Purple PURPLE & Marketing • Used to sooth and calm . • Often seen in beauty , or anti aging products.
  • 74. BLACK BLACK & Marketing • Powerful • Used to market luxury products
  • 75. BLACK
  • 76. Grey GREY & Marketing • Expensive , high technology and elite. • Used in high tech products ( mobile phones , cars ,TV and other electronics) and elite products.
  • 77. Grey
  • 78. Tide Use of Colors: •Tide uses the Colors Blue and Orange as blue gives the consumer the feeling of cleanliness and the Orange color symbolize dynamic energy and power. •By using the mix of these two colors Tide manage to convey the message of “the high power of cleanliness”. •This talks to the Consumer’s Id and convince him that tide has the highest cleanliness power so he will buy it instead of competing brands.
  • 79. Colored Mac brand identity Apple produced colored I Mac that helps in Reinvigorated the brand and saved the company from two years of losses 1.8 Billion Euros
  • 80. Two different color schemes green and orange What does each color mean??
  • 81. FedEx's • Two different color schemes are the best examples of the "universal" symbolism of colors. • Green communicates ground services; orange communicates the high energy and speed of air transportation.
  • 82. Q & A Thanks a lot