This document provides 4 tips for reducing transaction times: 1) Upgrade terminals to streamline the checkout process; 2) Use multiple checkout counters to process more customers simultaneously; 3) Accept a variety of payment methods to increase customer convenience and satisfaction; 4) Train employees thoroughly on all systems and scenarios to minimize delays. Faster checkout lines lead to higher customer satisfaction, more efficient employees, and increased sales.

1. CUT
THE
LINE
4 TIPS TO SPEED UP YOUR
TRANSACTION TIMES

2. No one likes waiting – especially
in retail, restaurant or massive
sale (hello Black Friday) settings.
When your lines get long, your
business situation starts looking
like this….

3. YOUR CUSTOMERS

4. YOUR EMPLOYEES

5. YOUR SALES

6. Quick checkout lines lead to higher
customer satisfaction, more efficient
employees and increased sales.
So here are 4 tips to keep your lines
moving so you can cash in on those
boosted sales.

7. UPGRADE
1. YOUR TERMINAL

8. On top of the extra
benefits you get from a
POS system like loyalty
programs and inventory
management, it also
reduces the checkout
process to simply
scanning, bagging and
pressing a couple of
buttons to process
payment.

9. 2MULTIPLE. CHECKOUT COUNTERS

10. Additional checkout stations will help
push through more customers in a high
volume situation. And adding in more
checkout stations can be as simple as
clearing some space on a counter and
purchasing a couple extra payment
terminals.

11. 3PROCESS. A VARIETY OF PAYMENTS

12. This one isn’t so much
about decreasing wait time
as much as it’s about
increasing the value of
waiting for a customer. By
accepting a variety of
payments such as credit,
debit, EMV and mobile
wallets, you allow
customers to pay the way
that’s most convenient for
them, increasing customer
satisfaction. Also, some
payment methods such as
mobile pays tend to be
quicker than traditional
methods.

13. 4EMPLOYEE
. TRAINING

14. An employee that’s
prepared for any situation
is one that will keep your
wait times at a minimum.
Train your employees on
how to handle your POS
system, complicated orders,
refunds and all forms of
payment so they’re ready
for all transactions and
don’t have to waste time
asking for help. If you have
new employees manning
the POS, keep an
experienced cashier nearby
to assist when necessary.

15. If you’d like more information on how to streamline your transaction
processes using payment terminals, visit www.emgway.com