Project managers are focused on delivering on time, on budget, at high quality. Here are four common project management challenges you might face during a professional services automation project and solutions to help overcome them. View the full article at https://www.projectorpsa.com/blog/project-management-challenges.

1. PROJECT MANAGEMENT CHALLENGES

2. PROJECT MANAGEMENT
CHALLENGE #1

3. AGENDA
FORECASTING
RESOURCES
The Problem
• Resource planning has become a challenging
issue for many project managers.
• This challenge is made even greater by hiring
constraints and the lack of available talent.
The Solution
• Resource managers have to understand their
capacity to deliver work.
• You need data from two critical sources: the
sales pipeline with a clear understanding of
required scope and resources; and billable
utilization data to understand current
capacity and team availability.
#1

4. PROJECT MANAGEMENT
CHALLENGE #2

5. AGENDA
PROJECT
ACCOUNTING
The Problem
• Project and accounting managers are
forced to use spreadsheets to track
project milestones and predict revenue.
• As service organizations scale, revenue
recognition becomes a greater challenge
in project planning processes because of
a forced change to become an accrual-
based business, typically at $5 million.
The Solution
• Track contract type, time and invoices for
every project using an integrated and
consistent system.
• Proper project accounting will enable
accurate revenue recognition.
#2

6. PROJECT MANAGEMENT
CHALLENGE #3

7. AGENDA
MANAGING CLIENT
EXPECTATIONS
#3
The Problem
• Customers can have unclear or grey-area
expectations following the project scope,
which can be challenging and costly for
management.
The Solution
• Have a project plan that outlines resource
ownership by task.
• Enable project managers to forecast an
estimate at complete, allowing project
managers to front-run any expectations
with customers.

8. PROJECT MANAGEMENT
CHALLENGE #4

9. AGENDA
EMPLOYEE
ATTRITION
The Problem
• Employee attrition, or resignation, can
happen before, during, or after a project
and has a negative impact on organizations.
The Solution
• Create an attrition prediction model based
on utilization and time off data, two
indicators that consultants may leave.
• Research Source:
https://www.projectorpsa.com/white-
paper-fighting-the-great-resignation/
• Exercise good management intervention,
empathy and effective communication.
#4

10. “For the past nine years,
Projector has had the
highest customer
satisfaction ratings among
the major PSA solutions
on the market.”
- SPI Research’s Annual Professional
Services Benchmark
VIEW FULL ARTICLE:
https://bit.ly/4-project-challenges
DOWNLOADABLE RESOURCES:
www.projectorpsa.com/resources