The document summarizes how Zurich Airport uses webMethods integration platform to power its operations. Some key points: - webMethods handles over 70 projects and 140 packages to integrate over 200 systems and applications that manage functions like flight information, passenger processing, security, and airport operations. - It provides real-time flight status updates, optimized transfer times, and streamlined information displays across the airport. - Behind the scenes, webMethods integrates systems like Zeus, which provides a single view of airport operations, and PaxRiver, which monitors passenger flow. - The platform is critical infrastructure, running 24/7 to reliably share data between key airport systems and enable functions passenger-facing functions and

1. ©2013 Software AG. All rights reserved.
Mr. Guenther Summer
Head, Data Management & EAI
Zurich Airport
Mr. Dinesh Chandrasekhar
Sr. Manager, Global Product Marketing
Software AG
Spreading the wings
to fly high
webMethods powering Zurich
Airport

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Agenda
• About Zurich Airport
• Let us take a walk through the airport
• Airport operations: Behind-the-scenes
• webMethods @ Zurich Airport
• Summary
• Q & A

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• One of the most important
airports in central europe
• Number of passengers
• About 24 M per year
• Capacity: 36 M per year
• Approx. 66000 per day
• Number of Airlines flying
in/out of Zurich Airport - 78
• Worldwide destinations = 188
• Number of employees = 1,500
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Awards:
 2004 – 2013 (ten consec. years)
 Winner of the “World Travel Award“
Category: ”Europe‘s Leading Airport“
 Skytrax World Airport Awards
 2013 #1 in the category ”20-30 million passengers"
 2013 #1 in the category "Best Airport Staff Europe"
 2013 #1 in the category ”Baggage delivery“
 2010
 Winner of the “Business Traveller Award“
Category: “Best European Transfer Airport“
 Classified as 4-star airport (Skytrax)
 One of 13 airports in the world alongside
London, Frankfurt or Amsterdam
 And many more...
ZURICH AIRPORT
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Welcome to Zurich Airport!

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Checking in - Is your flight on time?
• Real-time updates on the biggest display at the airport
• webMethods powering the Flight Information Display System
Checking In Flight Status TransfersAround the airport Arrivals

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Flight Status – tracking on web/mobile
• Push notifications on mobile devices on various data points
• Flights, Airports, Airlines, Aircrafts, Train Schedule, Point of Interests,
Parking Occupancy, Subscriptions
Checking In Flight Status TransfersAround the airport Arrivals

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Around the airport
• Observation deck with multimedia binoculars
• Provides background information on fixed and mobile POI.
Checking In Flight Status TransfersAround the airport Arrivals

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Arrivals
• Streamlined flow information on Baggage, Arrival Gates etc.
• Swiss railway company data shown on all 44 monitors at the whole
airport area with train departure times
Checking In Flight Status TransfersAround the airport Arrivals

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Transfers
• Transfer times are optimized for all Schengen connecting passengers
• Data for the airbridge provided through webMethods
Checking In Flight Status TransfersAround the airport Arrivals

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Airport Operations
A behind-the-scenes look

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“Airport on a desk” - ZEUS
• Single source of truth

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Management monitors for passport control

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PaxRiver – Passenger Flow

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Examples of Key Performance Indicators
monitored
• Number of active check-in
counters
• Average delay of planes
• Passenger flows at various
checkpoints
• Wait time of passengers
at specific points

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webMethods @ Zurich Airport

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 webMethods at Zurich Airport
 2003 EAI Evaluation – POC with webMethods
 Since 2004 in use as a productive EAI platform
 Critical business processes based on the webMethods platform
 webMethods is running 7 x 24 hours inclusive support
 Active und automatic SMS notifications in case of process – or interface
errors
webMethods Application Management
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EAI Footprint
• 70 Projects
• 140 Packages
• 5 Production servers
• 800 Firewall rules
• 270 Top-level services

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EAI architecture
• IS in front of the LB
- Listener
- Scheduler
• Load Balancer
• Server in parallel operation
- PROD1 (Aviation)
- PROD2 (SAP / Non-Aviation)
webMethods Application Management
Prod. Servers 1 Prod. Servers 2
Load Balancer

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Implemented Interfaces
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AIMSRep
AIMS+
Alarmstern
AMC
BAZL
FLIRT
ATANOMS
GSA
SAMAX
SIKO
Pollution
Applicants
WhoIsWho
Skybilling
Telephon-
charging
Freight
Business Mobile
maxSimAP
WebBasedTraining
SMS
Interne
t
Parking
BIS-Byron
ZEUS
SAP
FM and
others...
Paxometer
TanGo
AIMS WebClient
Visitor
Registration
CRMDuty Journal
Energy SupplyFMA (FIDS)
MIS
Air Routes
DoorContro
l
Meter Reading
IP-Phone Services
Cable Manager
Passport Check Counter
SIKO Performancemeter
Rotations Cube
UDB
Web Based Training
SFS
E-Invoicing
Mobile App
Schliesstechn
ik
REFX

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Flight Data Distribution
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AIMS
GAVS
EAI

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ZEUS
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Zeus: Web Service Notification
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 Brokered publish/subscribe
(WS-BrokeredNotification)
- Introduces a broker between
producers and consumers.
- Publishers and subscribers are
decoupled.
- Consumers subscribe to the
broker.
- The broker relays notifications to
the subscribers.
Brokered Pub/Sub

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SMS Flight Information
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IP-Phone
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• Phonebook
• Flight Information
• Caller identification
• Dial from Intranet
• Absent indication
• Busy Indicator
• Configuration (Web Interface)
• Speed-dial buttons
• Diversion
• Change PIN

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E-invoicing

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Mobile App
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DoorControl – Deboarding
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Non-Schengen Departures
Schengen Departures/Arrivals
Non-Schengen Arrivals
Schengen & Non-Schengen
Departures / Arrivals
A
B
C
1
23
Deboarding Schengen
Deboarding Non-Schengen Non-OSS
Deboarding Non-Schengen OSS
These 3 gate doors
can be simulataneously opened
1 2 3
1
2 3
A
B C

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Badge production
SAP Kaba Integration Alarming
Workflow (Ablaufkontrolle, Dialog)
Kaba Exos
9300
SAP / R3
( CRM / PM / CS)
Byron-BIS
WBT/
NetCoach
Security-Modul
Fahrerausbildu
ng
LiveLink
Dokumenten-
Verwaltung
Web-
Client
FH-Partner
FH-Partner
HR-
Systeme
Drucksystem
Collamat
Steria
Parking
Firmen-
Stamm
Handels-
register
1
AA-
Strafpunkte-
Verwaltung
17
18
5
16
3
6
7
8
9 10 11
2
1
13 15
19
21
23 24
Legende: Schnittstellennummer, fett = EAI-Schnittstelle
Schnittstelle mit Richtung
Alarm
System
Durchgangs-
Infrastruktur
(Leser, Video,
Gegensprech,
Frosch)
22
Produktions-
system FH-
Ausweis
4
Drucker Druck/Segm/Foto
27 28
AutoCAD+
GIS
29
Zonen+
Profil-Konfigu-
rations-
System
14
SkiData
8
PVis
(Video- Gegen-
sprech-System)
24
12

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In Summary

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Conclusion
1. webMethods integration platform represents a fundamental,
strategic and important component within the IT landscape
2. Implementation of “the internet of things”
3. Innovation enabler
4. Complex application & device landscape
5. The platform of choice for all future integrations

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Questions?
14/10/201333