The document is a letter from the President/CEO of a credit union summarizing its financial performance in 2009. Some key points:
- 2009 was one of the credit union's best years financially despite economic turmoil. It saw loan and deposit growth while maintaining low loan losses.
- Deposits grew 28% to over $835 million while the credit union paid above-average savings rates. Loans also increased 15% while many others tightened lending.
- The credit union focuses on low operating costs and passing the savings to members in the form of higher rates and lower fees. It also continually improves its products and services like online banking.
- National ratings firms gave the credit union their highest ratings, recognizing its financial