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‫א‬ ‫א‬‫א‬ ‫א‬،‫ﺍﻟﻤ‬‫ﹼﺩ‬‫ﻠ‬‫ﺠ‬8‫ﺍﻟﻌﺩﺩ‬ ،4،2012
-788-
‫ﺍﻟﺒﺤﺙ‬ ‫ﺍﺴﺘﻼﻡ‬ ‫ﺘﺎﺭﻴﺦ‬8/4/2012‫ﻗﺒﻭﻟﻪ‬ ‫ﻭﺘﺎﺭﻴﺦ‬18/10/2012.
©2012‫ﺍﻟﻌﻠﻤﻲ‬ ‫ﺍﻟﺒﺤﺚ‬ ‫ﻋﻤﺎﺩﺓ‬/‫ﺍﻷﺭﺩﻧﻴﺔ‬ ‫ﺍﳉﺎﻣﻌﺔ‬.‫ﳏﻔﻮﻇﺔ‬ ‫ﺍﳊﻘﻮﻕ‬ ‫ﲨﻴﻊ‬.
‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺃﺜﺭ‬
‫ﻁﻪ‬ ‫ﻤﺤﻤﺩ‬ ‫ﻭﺤﺎﺯﻡ‬ ‫ﺯﺭ‬ ‫ﺃﺒﻭ‬ ‫ﺇﺴﺤﻕ‬ ‫ﻋﻔﺎﻑ‬
‫ﻤ‬‫ﻠﺨ‬‫ـ‬‫ﺹ‬
‫ﺍﻟﻤﻌﻬﺩ‬ ‫ﻗﺒل‬ ‫ﻤﻥ‬ ‫ﺍﻟﻤﻌﺘﻤﺩﺓ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﻋﻠﻰ‬ ‫ﺒﺎﻻﻋﺘﻤﺎﺩ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﺘﻘﻴﻴﻡ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺍﺴﺘﻬﺩﻓﺕ‬
‫ﺨﻼل‬ ‫ﻤﻥ‬ ‫ﻭﺫﻟﻙ‬ ،‫ﺍﻟﻘﺎﻨﻭﻨﻴﻥ‬ ‫ﻟﻠﻤﺤﺎﺴﺒﻴﻥ‬ ‫ﺍﻷﻤﺭﻴﻜﻲ‬‫ﻫﺫﻩ‬ ‫ﻤﺤﺘﻭﻯ‬ ‫ﺘﻁﺒﻴﻕ‬ ‫ﺍﻋﺘﻤﺎﺩ‬ ‫ﺃﺜﺭ‬ ‫ﻋﻥ‬ ‫ﻭﺍﻟﻜﺸﻑ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺘﻭﻀﻴﺢ‬
‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬.
‫ﺍﻟﻤﺴﺠﻠﺔ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻌﺎﻤﻠﻴﻥ‬ ‫ﻋﺩﺩ‬ ‫ﻭﺒﻠﻎ‬ ،‫ﺎﻥ‬‫ﻤ‬‫ﻋ‬ ‫ﻤﺩﻴﻨﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﻭﺯﻋﺔ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻤﻴﻊ‬ ‫ﺤﺼﺭ‬ ‫ﻡ‬‫ﺘ‬)661(‫ﺤﻴﺙ‬ ،
‫ﻨﺴـﺒﺘﻪ‬ ‫ﻤﺎ‬ ‫ﺎﻥ‬‫ﻤ‬‫ﻋ‬ ‫ﻤﺩﻴﻨﺔ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺘﺸﻜل‬)98.7(%‫ﻓﻲ‬ ‫ﺍﻟﻤﺴﺠﻠﺔ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻤﻥ‬‫ﻤﻘﺩﺍﺭﻫﺎ‬ ‫ﻋﺸﻭﺍﺌﻴﺔ‬ ‫ﻋﻴﻨﺔ‬ ‫ﺍﺨﺘﻴﺎﺭ‬ ‫ﻭﺘﻡ‬ ،‫ﺍﻷﺭﺩﻥ‬
)23(%‫ﻟﺘﺒﻠﻎ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻤﺠﺘﻤﻊ‬ ‫ﻤﻥ‬)153(‫ﹰ‬‫ﺎ‬‫ﻤﻭﻅﻔ‬.‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺃﻫﺩﺍﻑ‬ ‫ﻟﺘﺤﻘﻴﻕ‬ ‫ﻜﺄﺩﺍﺓ‬ ‫ﺍﺴﺘﺒﺎﻨﺔ‬ ‫ﺇﻋﺩﺍﺩ‬ ‫ﺘﻡ‬ ‫ﻭﻗﺩ‬.
‫ﻭﻫﻲ‬ ‫ﹰ‬‫ﺍ‬‫ﻤﻌﻴﺎﺭ‬ ‫ﻋﺸﺭ‬ ‫ﺜﻼﺜﺔ‬ ‫ﻤﻌﺩﺩﻫﺎ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﻟﺠﻤﻴﻊ‬ ‫ﺃﺜﺭ‬ ‫ﻭﺠﻭﺩ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﺃﻅﻬﺭﺕ‬:
)‫ﻭﺘﻨ‬ ،‫ﺍﻟﻌﺎﻤﺔ‬ ‫ﺍﻻﻋﺘﺒﺎﺭﺍﺕ‬‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻭﺘﻘﺭﻴﺭ‬ ،‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻭﺃﺩﺍﺀ‬ ،‫ﺯﻤﻴل‬ ‫ﻜﻤﺭﺍﺠﻊ‬ ‫ﻟﻠﻌﻤل‬ ‫ﻭﺍﻟﺘﺄﻫﻴل‬ ،‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﺭﻴﻕ‬ ‫ﻅﻴﻡ‬
‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻟﺠﻨﺔ‬ ‫ﻭﺃﺩﺍﺀ‬ ،‫ﺍﻟﻤﺭﺍﺠﻌﺔ‬ ‫ﻋﻤﻠﻴﺎﺕ‬ ‫ﻭﺘﻨﻅﻴﻡ‬ ‫ﻭﺇﺩﺍﺭﺓ‬ ،‫ﺍﻟﺘﻜﻠﻴﻑ‬ ‫ﺇﺠﺭﺍﺀﺍﺕ‬ ‫ﻭﺘﻘﺭﻴﺭ‬ ،‫ﺍﻟﺘﻜﻠﻴﻑ‬ ‫ﺇﺠﺭﺍﺀﺍﺕ‬ ‫ﻭﺃﺩﺍﺀ‬ ،‫ﺍﻟﻨﻅﺎﻡ‬
‫ﻭﺇﺠﺭﺍﺀﺍﺕ‬ ‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻤﺭﺍﺠﻌﺎﺕ‬ ‫ﻭﻗﺒﻭل‬ ،‫ﺍﻟﻬﻴﺌﺔ‬ ‫ﻤﺴﺅﻭﻟﻴﺎﺕ‬ ‫ﻗﺒﻭل‬ ‫ﻭﺘﻘﺭﻴﺭ‬‫ﻤﻌﻠﻭﻤﺎﺕ‬ ‫ﻭﺘﻌﻤﻴﻡ‬ ،‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﻭﺍﻟﺘﻌﺎﻭﻥ‬ ،‫ﺍﻟﺘﻜﻠﻴﻑ‬
‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﻲ‬ ‫ﻭﺘﻌﺎﻭﻥ‬ ‫ﻭﺃﺩﺍﺀ‬ ،‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﻲ‬(‫ﺍﻷﺭﺩﻨﻴﺔ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﺠﻭﺩﺓ‬ ‫ﺘﺤﺴﻴﻥ‬ ‫ﻋﻠﻰ‬.‫ﻫﺫﻩ‬ ‫ﺒﺄﻥ‬ ‫ﹰ‬‫ﺎ‬‫ﻋﻠﻤ‬
‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﻤﻠﺯﻤﺔ‬ ‫ﻭﻏﻴﺭ‬ ‫ﻤﻌﺘﻤﺩﺓ‬ ‫ﻏﻴﺭ‬ ‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬.
‫ﺍﻟﻜﻠﻤﺎﺕ‬‫ﺍﻟﺩﺍﻟﺔ‬:‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬‫ﻭ‬ ،‫ﺍﻟﺘ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬‫ﺩﻗﻴﻕ‬‫ﻭ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬.
‫ﺍﻟ‬‫ﻤﻘﺩﻤـﺔ‬
‫ﺍﻟﻌﺸﺭ‬ ‫ﺍﻟﺴﻨﻭﺍﺕ‬ ‫ﺨﻼل‬ ‫ﹰ‬‫ﺍ‬‫ﻜﺒﻴﺭ‬ ‫ﹰ‬‫ﺎ‬‫ﺘﻭﺴﻌ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻬﻨﺔ‬ ‫ﺸﻬﺩﺕ‬
‫ﺍﻟﺯﻴﺎﺩﺓ‬ ‫ﺨﻼل‬ ‫ﻤﻥ‬ ‫ﺫﻟﻙ‬ ‫ﻴﺘﻀﺢ‬ ‫ﻜﻤﺎ‬ ،‫ﹰ‬‫ﺎ‬‫ﻭﻤﺤﻠﻴ‬ ‫ﹰ‬‫ﺎ‬‫ﻋﺎﻟﻤﻴ‬ ‫ﺍﻟﻤﺎﻀﻴﺔ‬
‫ﻋﺩﺩ‬ ‫ﺃﻭ‬ ‫ﺍﻟﻤﺭﺨﺼﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻋﺩﺩ‬ ‫ﻓﻲ‬ ‫ﺤﺩﺜﺕ‬ ‫ﺍﻟﺘﻲ‬
‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻫﺫﻩ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻌﺎﻤﻠﻴﻥ‬)،‫ﺤﻤﺎﺩ‬2006(‫ﺍﻟﺴﺒﺏ‬ ‫ﻭﻴﻌﻭﺩ‬ ،
‫ﺍﻟ‬ ‫ﻫﺫﺍ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺭﺌﻴﺱ‬‫ﻋﺩﺩ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﺴﺘﻤﺭﺓ‬ ‫ﺍﻟﺯﻴﺎﺩﺓ‬ ‫ﺇﻟﻰ‬ ‫ﺘﻭﺴﻊ‬
‫ﺍﻟﺸﺭﻜﺎﺕ‬‫ﻭﺍﻟﻤﺅﺴﺴﺎﺕ‬‫ﺍﻟﺘﺠﺎﺭﻴﺔ‬‫ﻭﺍﻟﺨﺩﻤﻴﺔ‬ ‫ﻭﺍﻟﺼﻨﺎﻋﻴﺔ‬
‫ﻭﺍﻟﺘﻲ‬ ،‫ﺍﻟﺩﻭل‬ ‫ﻤﺨﺘﻠﻑ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻌﺎﻤﻠﺔ‬ ‫ﺍﻟﺤﻜﻭﻤﻴﺔ‬ ‫ﻏﻴﺭ‬ ‫ﻭﺍﻟﻤﻨﻅﻤﺎﺕ‬
‫ﺒﻤﻭﺠﺏ‬ ‫ﺠﻤﻴﻌﻬﺎ‬ ‫ﺘﻌﻤل‬‫ﻭ‬ ‫ﻗﻭﺍﻨﻴﻥ‬‫ﺘﻠﺯﻤ‬ ‫ﻭﺍﺘﻔﺎﻗﻴﺎﺕ‬ ‫ﺃﻨﻅﻤﺔ‬‫ﻬﺎ‬‫ﺒ‬‫ﺘﻘﺩﻴﻡ‬
‫ﻤﺭﺨﺼﺔ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻗﺒل‬ ‫ﻤﻥ‬ ‫ﻤﺩﻗﻘﺔ‬ ‫ﺤﺴﺎﺒﺎﺕ‬.
‫ﺍﻟﺘﻘﺎﺭ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺜﻘﺔ‬ ‫ﺘﺩﻋﻴﻡ‬ ‫ﻭﻷﻫﻤﻴﺔ‬‫ﻭﺘﻘﺎﺭﻴﺭ‬ ‫ﺍﻟﻤﻨﺸﻭﺭﺓ‬ ‫ﺍﻟﻤﺎﻟﻴﺔ‬ ‫ﻴﺭ‬
‫ﻨﻔﺴﻬﺎ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺒﺠﻭﺩﺓ‬ ‫ﻴﺘﻌﻠﻕ‬ ‫ﺤﺩﻴﺙ‬ ‫ﻤﻭﻀﻭﻉ‬ ‫ﺒﺭﺯ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬
‫ﺍﺴﺘﺩﻋﻰ‬ ‫ﻤﻤﺎ‬ ،‫ﺘﻘﺎﺭﻴﺭ‬ ‫ﻤﻥ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻫﺫﻩ‬ ‫ﺘﺼﺩﺭﻩ‬ ‫ﻓﻴﻤﺎ‬ ‫ﻓﻘﻁ‬ ‫ﻭﻟﻴﺱ‬
‫ﺍﻟﻘﺎﻨﻭﻨﻴﺔ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﻤﻬﻨﺔ‬ ‫ﺸﺅﻭﻥ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﻤﺴﺅﻭﻟﻴﻥ‬ ‫ﺘﻨﺒﻴﻪ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﻌﻤل‬
‫ﻓﻲ‬‫ﻭ‬ ‫ﻋﺎﻤﺔ‬ ‫ﺍﻟﻌﺭﺒﻲ‬ ‫ﺍﻟﻭﻁﻥ‬‫ﺍﻷﺭﺩﻥ‬‫ﺨﺎﺼﺔ‬‫ﻤﻥ‬‫ﺃ‬‫ﺍﺴﺘﺨﺩﺍﻡ‬ ‫ﺠل‬
‫ﺃﺴﺎ‬ ‫ﻭﺘﻁﺒﻴﻕ‬‫ﺤﻴﺙ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﺭﻗﺎﺒﺔ‬ ‫ﻭﺁﻟﻴﺎﺕ‬ ‫ﻟﻴﺏ‬
‫ﻻ‬‫ﺘ‬‫ﺘﻨﻅﻴﻤﻴﺔ‬ ‫ﻜﻭﺤﺩﺓ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻋﻠﻰ‬ ‫ﻟﻠﺭﻗﺎﺒﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﻭﺠﺩ‬
‫ﺍﻟﺭﻗﺎﺒﺔ‬ ‫ﻭﺇﺠﺭﺍﺀﺍﺕ‬ ‫ﺍﻟﺴﻴﺎﺴﺎﺕ‬ ‫ﻭﻀﻊ‬ ‫ﻋﻨﺩ‬ ‫ﺒﻬﺎ‬ ‫ﺘﺴﺘﺭﺸﺩ‬ ‫ﻤﺘﻜﺎﻤﻠﺔ‬
‫ﺍﻟﺠﻬﺎﺕ‬ ‫ﺘﺴﺘﺨﺩﻤﻬﺎ‬ ‫ﺃﻥ‬ ‫ﻴﻤﻜﻥ‬ ‫ﻭﺍﻟﺘﻲ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺒﻤﻜﺘﺏ‬ ‫ﺍﻟﺨﺎﺼﺔ‬
‫ﻟﻤﻜﺎﺘﺏ‬ ‫ﺍﻟﺸﺎﻤﻠﺔ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﺇﺩﺍﺭﺓ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺃﺜﻨﺎﺀ‬ ‫ﺍﻟﺭﻗﺎﺒﻴﺔ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬)‫ﺃﺒﻭ‬
،‫ﺯﺭ‬2010‫ﺹ‬ ،14.(
‫ﻭﺁﺨﺭﻭﻥ‬ ‫ﺃﺭﻴﻨﺯ‬ ‫ﺃﺸﺎﺭ‬ ‫ﻭﻜﻤﺎ‬)Arens & et al , 2012(
‫ﻓﺎ‬‫ﻥ‬‫ﺒﺭﻨﺎﻤﺞ‬‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬"Peer Review"1،‫ﺃﺤﺩ‬ ‫ﻴﻌﺩ‬
*Peer Review‫ﻭﻤﺭﺍﺠﻌﺔ‬ ،‫ﺍﻟﻨﻅﻴﺭ‬ ‫ﻭﻤﺭﺍﺠﻌﺔ‬ ،‫ﺍﻟﺯﻤﻴل‬ ‫ﻭﻤﺭﺍﺠﻌﺔ‬ ،
‫ﻭﺍﺤﺩ‬ ‫ﻟﻤﻌﻨﻰ‬ ‫ﻤﺭﺍﺩﻓﺔ‬ ‫ﻤﺼﻁﻠﺤﺎﺕ‬ ‫ﻜﻠﻬﺎ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬.
‫א‬، ‫א‬ ‫א‬ ‫א‬‫ﹼﺩ‬‫ﻠ‬‫ﺍﻟﻤﺠ‬8،‫ﺍﻟﻌﺩﺩ‬4،2012
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‫ﻟﻠﺭﻗﺎﺒﺔ‬ ‫ﻓﺭﻴﻕ‬ ‫ﺒﻭﺴﺎﻁﺔ‬ ‫ﺘﻨﻔﻴﺫﻩ‬ ‫ﻴﺘﻡ‬ ‫ﻭﺍﻟﺫﻱ‬ ،‫ﺍﻟﻬﺎﻤﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺃﻨﻅﻤﺔ‬
‫ﺨﻼل‬ ‫ﻤﻥ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻨﻅﺎﻡ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬‫ﺍﺘﺒﺎﻉ‬‫ﻭﺇﺠﺭﺍﺀﺍﺕ‬ ‫ﺴﻴﺎﺴﺎﺕ‬
‫ﺍﻟﺘﺩﻗﻴ‬ ‫ﻭﻤﻌﺎﻴﻴﺭ‬ ‫ﻤﺤﺩﺩﺓ‬‫ﺍﻟﻤﻌﺘﻤﺩﺓ‬ ‫ﻕ‬.
‫ﺍﻟﻘﺎﻨﻭﻨﻴﻥ‬ ‫ﻟﻠﻤﺤﺎﺴﺒﻴﻥ‬ ‫ﺍﻷﻤﺭﻴﻜﻲ‬ ‫ﺍﻟﻤﻌﻬﺩ‬ ‫ﻗﺎﻡ‬ ‫ﻭﻗﺩ‬
)AICPA" (American Institute of Certified
Public Accountants"‫ﺍﻟﻤﺎﻀﻴﺔ‬ ‫ﺍﻟﻘﻠﻴﻠﺔ‬ ‫ﺍﻟﺴﻨﻭﺍﺕ‬ ‫ﺨﻼل‬
‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺒﺠﻭﺩﺓ‬ ‫ﺨﺎﺼﺔ‬ ‫ﻤﺭﺍﻜﺯ‬ ‫ﺜﻼﺜﺔ‬ ‫ﺒﺈﻨﺸﺎﺀ‬Audit Quality
‫ﺘﻌﺯﻴﺯ‬ ‫ﻭﺇﻟﻰ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺨﺩﻤﺔ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻟﺯﻴﺎﺩﺓ‬ ‫ﺍﻟﺴﻌﻲ‬ ‫ﺇﻟﻰ‬ ‫ﺘﻬﺩﻑ‬
‫ﺍﻟﺜﻘﺔ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺒﺸﺭﻜﺎﺕ‬،‫ﺍﻷﻟﻔﻴﺔ‬ ‫ﻓﻲ‬ ‫ﺃﺯﻤﺎﺕ‬ ‫ﻋﺩﺓ‬ ‫ﺃﺩﺕ‬ ‫ﺃﻥ‬ ‫ﺒﻌﺩ‬
‫ﺒﺎﻟﻤﺩﻗﻘﻴﻥ‬ ‫ﺍﻟﺜﻘﺔ‬ ‫ﺘﺭﺍﺠﻊ‬ ‫ﺇﻟﻰ‬ ‫ﺍﻟﺜﺎﻟﺜﺔ‬)،‫ﺼﺎﻟﺢ‬2004.(‫ﻭﻜﺫﻟﻙ‬
‫ﻤﺠﻠﺱ‬ ‫ﻟﺩﻭل‬ ‫ﻭﺍﻟﻤﺭﺍﺠﻌﺔ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﹼﻤﺔ‬‫ﻅ‬‫ﻤﻨ‬ ‫ﻤﻥ‬ ‫ﻜل‬ ‫ﻗﺎﻤﺕ‬
‫ﺍﻟﻌﺭﺒﻲ‬ ‫ﺍﻟﺨﻠﻴﺞ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﻌﺎﻭﻥ‬)Accounting and Auditing
Organization of the Gulf Cooperation Council
Countries(‫ﺍﻟﻘﺎﻨﻭﻨﻴ‬ ‫ﻟﻠﻤﺤﺎﺴﺒﻴﻥ‬ ‫ﺍﻟﺴﻌﻭﺩﻴﺔ‬ ‫ﹼﻤﺔ‬‫ﻅ‬‫ﻭﺍﻟﻤﻨ‬‫ﻥ‬
)Saudi Organization for Certified Public
Accountants(‫ﺒﻤﺭﺍﻗﺒﺔ‬ ‫ﻟﻠﻤﻨﻅﻤﺔ‬ ‫ﺘﺎﺒﻊ‬ ‫ﺨﺎﺹ‬ ‫ﻗﺴﻡ‬ ‫ﺒﺈﻨﺸﺎﺀ‬
‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﻟﻤﻜﺎﺘﺏ‬ ‫ﺍﻟﺸﺎﻤﻠﺔ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﺇﺩﺍﺭﺓ‬.‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺤﻘﻘﺕ‬ ‫ﻜﻤﺎ‬
‫ﻓﻲ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻭﻤﺭﺍﺠﻌﺔ‬ ‫ﺍﻟﻤﻬﻨﻲ‬ ‫ﺍﻷﺩﺍﺀ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺭﻗﺎﺒﺔ‬
‫ﺍﻟﻭﻻﻴﺎ‬‫ﺕ‬‫ﺍﻷﻤﺭﻴﻜ‬ ‫ﺍﻟﻤﺘﺤﺩﺓ‬‫ﺘﻁﻭﻴﺭ‬ ‫ﻁﺭﻴﻕ‬ ‫ﻋﻥ‬ ‫ﻤﻠﺤﻭﻅﺔ‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﻴﺔ‬
‫ﺍﻟﻤﻬﻨﺔ‬)،‫ﺍﻟﺤﻤﻴﺭﻱ‬2006.(‫ﻤﻬﻨﺔ‬ ‫ﺍﻫﺘﻤﺎﻡ‬ ‫ﻤﺩﻯ‬ ‫ﻭﻹﺒﺭﺍﺯ‬
‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬‫ﻭﺍﻟﺘﺩﻗﻴﻕ‬‫ﺘﺤﻘﻴﻕ‬ ‫ﺨﻼل‬ ‫ﻤﻥ‬ ‫ﻭﺫﻟﻙ‬ ‫ﺍﻟﺠﻤﻬﻭﺭ‬ ‫ﺤﻤﺎﻴﺔ‬ ‫ﻓﻲ‬
‫ﺍﻷﻤﺭﻴﻜﻲ‬ ‫ﺍﻟﻤﻌﻬﺩ‬ ‫ﺃﻨﺸﺄ‬ ‫ﻓﻘﺩ‬ ‫ﺍﻟﻤﻤﻜﻨﺔ‬ ‫ﺍﻟﻤﻬﻨﻴﺔ‬ ‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺃﻋﻠﻰ‬
‫ﺍﻟﻘﺎﻨﻭﻨﻴﻥ‬ ‫ﻟﻠﻤﺤﺎﺴﺒﻴﻥ‬)AICPA(‫ﺒﺭﻨﺎﻤﺞ‬،‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬
‫ﻨﻭﻋ‬ ‫ﺘﺤﺴﻴﻥ‬ ‫ﺒﻬﺩﻑ‬ ‫ﻭﺫﻟﻙ‬‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﻭﺘﺩﻗﻴﻕ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﻴﺔ‬
‫ﻭﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﺸﺭﻜﺎﺕ‬ ‫ﻤﻬﺎ‬‫ﺩ‬‫ﺘﻘ‬ ‫ﺍﻟﺘﻲ‬ ‫ﻭﺍﻟﺨﺩﻤﺎﺕ‬.‫ﻭﻗﺩ‬
‫ﺍﻟﻤﻤﺎﺭﺴﻴﻥ‬ ‫ﺠﻤﻴﻊ‬ ‫ﺒﺎﺤﺘﺭﺍﻡ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺤﻅﻴﺕ‬
‫ﻭﺫﻟﻙ‬ ،‫ﺍﻟﺩﻭﻟﻴﺔ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﻤﺠﺎﻟﺱ‬ ‫ﻓﻲ‬ ‫ﻟﻬﺎ‬ ‫ﻭﺍﻟﻤﺴﺘﺨﺩﻤﻴﻥ‬
‫ﻟﻠﺘﺤﺴﻴﻥ‬ ‫ﻜﺄﺩﺍﺓ‬ ‫ﺒﻔﻌﺎﻟﻴﺘﻬﺎ‬ ‫ﻹﺩﺭﺍﻜﻬﻡ‬.‫ﺍﻥ‬ ‫ﺍﻟﻌﻠﻡ‬ ‫ﻤﻊ‬‫ﻤﺭﺍﺠﻌﺔ‬
‫ﺍﻟﺯﻤﻴل‬‫ﺍﻋﺘﺒﺭﺕ‬‫ﻋﺎﻡ‬ ‫ﻤﻨﺫ‬1977‫ﺃﺴ‬ ‫ﺸﺭﻁﺎ‬‫ﺃﻱ‬ ‫ﻟﺘﺭﺨﻴﺹ‬ ‫ﺎﺴﻴﺎ‬
‫ﺍﻷﻤﺭﻴﻜﻴﺔ‬ ‫ﹼﺤﺩﺓ‬‫ﺘ‬‫ﺍﻟﻤ‬ ‫ﺍﻟﻭﻻﻴﺎﺕ‬ ‫ﻓﻲ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬(AICPA
Peer Review Program, 2010).
‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻭﺃﻫﻤﻴﺔ‬ ‫ﻫﺩﻑ‬
‫ﻫﺩﻓ‬‫ﺕ‬‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﺘﻘﻴﻴﻡ‬ ‫ﺇﻟﻰ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬
‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺘﻭﻀﻴﺢ‬ ‫ﺨﻼل‬ ‫ﻤﻥ‬ ‫ﻭﺫﻟﻙ‬ ،‫ﺍﻷﺭﺩﻥ‬
،‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﻫﺫﻩ‬ ‫ﻤﺤﺘﻭﻯ‬ ‫ﺘﻁﺒﻴﻕ‬ ‫ﺍﻋﺘﻤﺎﺩ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻋﻥ‬ ‫ﻭﺍﻟﻜﺸﻑ‬
‫ﻭ‬‫ﻋﻤل‬ ‫ﺘﻘﻴﻴﻡ‬ ‫ﻫﻭ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻫﺫﻩ‬ ‫ﻤﻥ‬ ‫ﺍﻟﻐﺭﺽ‬ ‫ﻓﺈﻥ‬ ،‫ﺫﻟﻙ‬ ‫ﻋﻠﻰ‬ ‫ﺀ‬‫ﺒﻨﺎ‬
‫ﺍﻟﻌﺎﻟﻤﻴﺔ‬ ‫ﺍﻻﺘﺠﺎﻫﺎﺕ‬ ‫ﻀﻭﺀ‬ ‫ﻓﻲ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬
‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﻋﺘﻤﺎﺩ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻭﺒﻴﺎﻥ‬ ،‫ﺍﻟﻤﻌﺎﺼﺭﺓ‬
‫ﺍﻟﻤﺘﻘﺩﻤﺔ‬ ‫ﺍﻟﺩﻭل‬ ‫ﻓﻲ‬ ‫ﺒﻬﺎ‬ ‫ﺍﻟﻤﻌﻤﻭل‬)‫ﻭﻤﻥ‬‫ﺃﺒﺭﺯﻫﺎ‬‫ﺍﻟﻭﻻﻴﺎﺕ‬
‫ﺍﻟﻤﺘﺤﺩﺓ‬‫ﺍﻷﻤﺭﻴﻜﻴﺔ‬‫ﺍﻟ‬ ‫ﻋﻥ‬ ‫ﺍﻟﺼﺎﺩﺭﺓ‬ ‫ﻤﻌﺎﻴﻴﺭﻫﺎ‬ ‫ﺴﺘﻜﻭﻥ‬ ‫ﺍﻟﺘﻲ‬‫ﻤﻌﻬﺩ‬
‫ﺍﻷﻤﺭﻴﻜﻲ‬‫ﻤﺭﺠﻌﻴﺔ‬ ‫ﻟﻠﻤﺤﺎﺴﺒﻴﻥ‬‫ﺃﺴﺎﺴﻴﺔ‬‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻫﺫﻩ‬ ‫ﻓﻲ‬(‫ﻋﻠﻰ‬
‫ﺍﻟﻌﺎﻤﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﺘﺤﺴﻴﻥ‬‫ﻭﺒﻴﺎﻥ‬ ، ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬
‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﻓﻲ‬ ‫ﻟﻠﻤﺴﺘﺠﺩﺍﺕ‬ ‫ﻤﺘﺎﺒﻌﺘﻬﺎ‬ ‫ﻤﺩﻯ‬‫ﺔ‬ ‫اﻟﻤﻬﻨﻴ‬‫ﺍﻟﻌﺎﻟﻤﻴﺔ‬
‫ﺍﻟﻤﺠﺎل‬ ‫ﻫﺫﺍ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺭﺍﺌﺩﺓ‬ ‫ﻭﺍﻟﻌﺭﺒﻴﺔ‬.
‫ﻭ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺩﻭﺭ‬ ‫ﺃﻫﻤﻴﺔ‬ ‫ﻤﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻫﺫﻩ‬ ‫ﺃﻫﻤﻴﺔ‬ ‫ﺘﺄﺘﻲ‬
‫ﺍﻟ‬ ‫ﺘﻜﻤﻠﺔ‬ ‫ﻓﻲ‬،‫ﻭﺍﻟﻌﺎﻟﻤﻲ‬ ‫ﺍﻟﻤﺤﻠﻲ‬ ‫ﺍﻻﻗﺘﺼﺎﺩﻱ‬ ‫ﻨﺴﻴﺞ‬‫ﻭﺒﺨﺎﺼﺔ‬‫ﺒﻌﺩ‬
‫ﻴﺯﺍل‬ ‫ﻻ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﻤﺎﻟﻴﺔ‬ ‫ﻭﺍﻟﻔﻀﺎﺌﺢ‬ ،‫ﺍﻻﻗﺘﺼﺎﺩﻴﺔ‬ ‫ﺍﻻﻨﻬﻴﺎﺭﺍﺕ‬ ‫ﺴﻠﺴﻠﺔ‬
‫ﻋﻠﻰ‬ ‫ﻭﻟﺘﺅﻜﺩ‬ ،‫ﺘﺄﺜﻴﺭﻫﺎ‬ ‫ﻤﻥ‬ ‫ﻭﻴﻌﺎﻨﻲ‬ ‫ﻤﻨﻬﺎ‬ ‫ﻴﺸﻜﻭ‬ ‫ﺒﺄﺴﺭﻩ‬ ‫ﺍﻟﻌﺎﻟﻡ‬
‫ﻤﺎ‬ ‫ﻭﻓﻕ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺭﻗﺎﺒﺔ‬ ‫ﺘﻁﺒﻴﻕ‬ ‫ﺃﻫﻤﻴﺔ‬
‫ﻤﺔ‬‫ﺩ‬‫ﺍﻟﻤﺘﻘ‬ ‫ﺍﻟﺩﻭل‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﻋﻠﻴﻪ‬ ‫ﻨﺼﺕ‬.‫ﺃﻫ‬ ‫ﺘﺄﺘﻲ‬ ‫ﻜﻤﺎ‬‫ﻤﻴﺔ‬
‫ﻓﻲ‬ ‫ﺒﻪ‬ ‫ﺍﻟﻤﻌﻤﻭل‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺒﺭﻨﺎﻤﺞ‬ ‫ﺃﻫﻤﻴﺔ‬ ‫ﻤﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬
‫ﹼﺭ‬‫ﻓ‬‫ﻴﻭ‬ ‫ﺤﻴﺙ‬ ،‫ﻤﺔ‬‫ﺩ‬‫ﺍﻟﻤﺘﻘ‬ ‫ﺍﻟﺩﻭل‬ ‫ﻤﻥ‬ ‫ﺍﻟﻌﺩﻴﺩ‬‫ﺍﻟ‬ ‫ﻫﺫﺍ‬‫ﺘﻤﻜﻥ‬ ‫ﺁﻟﻴﺔ‬ ‫ﺒﺭﻨﺎﻤﺞ‬
‫ﺍﻟﻤﺭﺘﺒﻁ‬ ‫ﻓﻴﻬﺎ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﻨﻅﺎﻡ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻥ‬ ‫ﺍﻟﻘﺎﻨﻭﻨﻲ‬ ‫ﺍﻟﻤﺤﺎﺴﺏ‬
‫ﻭﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﺒﻌﻤﻠﻴﺔ‬ ‫ﺍﻟﺨﺎﺼﺔ‬ ‫ﻘﺔ‬‫ﺒ‬‫ﺍﻟﻤﻁ‬ ‫ﺒﺎﻟﻤﻌﺎﻴﻴﺭ‬.‫ﻭﺘﻜﻤﻥ‬
‫ﻨﻅﺎ‬ ‫ﺘﻘﻭﻴﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺒﺭﻨﺎﻤﺞ‬ ‫ﻫﺫﺍ‬ ‫ﺃﻫﻤﻴﺔ‬‫ﻓﻲ‬ ‫ﻭﻷﻫﻤﻴﺘﻪ‬ ،‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﻡ‬
‫ﻭﻹ‬ ،‫ﻗﺼﻭﺭ‬ ‫ﺃﻱ‬ ‫ﻭﻤﺭﺍﺠﻌﺔ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﺘﻁﻭﻴﺭ‬‫ﺴ‬‫ﻬ‬‫ﺯﻴﺎﺩﺓ‬ ‫ﻓﻲ‬ ‫ﺎﻤﻪ‬
‫ﺒﻬﺎ‬ ‫ﺍﻷﻓﺭﺍﺩ‬ ‫ﺜﻘﺔ‬ ‫ﻭﺯﻴﺎﺩﺓ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﻤﻬﻨﺔ‬ ‫ﺠﻭﺩﺓ‬.
‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻤﺸﻜﻠﺔ‬
‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺸﺭﻜﺎﺕ‬ ‫ﺒﻌﺽ‬ ‫ﺴﻤﻌﺔ‬ ‫ﺘﻌﺭﻀﺕ‬‫ﺍ‬ ‫ﺇﻟﻰ‬‫ﻭﺫﻟﻙ‬ ،‫ﻹﺴﺎﺀﺓ‬
‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻹﺠﺭﺍﺀﺍﺕ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺇﻫﻤﺎل‬ ،‫ﻤﻨﻬﺎ‬ ‫ﺃﺴﺒﺎﺏ‬ ‫ﻟﻌﺩﺓ‬
‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﺒﻴﺎﻨﺎﺕ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﻼﺯﻤﺔ‬‫ﺃﻭ‬ ،‫ﺒﺘﺩﻗﻴﻘﻬﺎ‬ ‫ﺘﻘﻭﻡ‬‫ﺸﺭﻜﺎﺕ‬ ‫ﺇﺨﻔﺎﻗﺎﺕ‬
‫ﺃﻭ‬ ،‫ﻟﺩﻴﻬﺎ‬ ‫ﺍﻟﻌﺎﻤﻠﻴﻥ‬ ‫ﻭﺃﻫﻠﻴﺔ‬ ‫ﻟﻜﻔﺎﺀﺓ‬ ‫ﺍﻟﻤﺴﺘﻤﺭﺓ‬ ‫ﺍﻟﻤﺘﺎﺒﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬
‫ﺍ‬‫ﻨﺨﻔﺎﺽ‬‫ﻤﻜﺎﺘﺏ‬ ‫ﺃﻨﺸﻁﺔ‬ ‫ﺠﻭﺩﺓ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬.‫ﹰ‬‫ﺍ‬‫ﻭﻨﻅﺭ‬‫ﻟﺘﺯﺍﻴﺩ‬‫ﺤﺎﻻﺕ‬
‫ﺍﻟﻔﺸل‬‫ﺍﻟﻤﺎﻟﻲ‬‫ﻟﻠﺸﺭﻜﺎﺕ‬‫ﺍﻟﻌﺎﻤﺔ‬‫ﺴﻭﺍﺀ‬‫ﻫﻨﺎ‬‫ﻓﻲ‬‫ﺍﻷﺭﺩﻥ‬‫ﺃﻭ‬‫ﻓﻲ‬
‫ﺍﻟﺨﺎﺭﺝ‬،‫ﻜﺎﻥ‬ ‫ﻭﺍﻟﺫﻱ‬ ‫ﺃﻨﺩﺭﺴﻭﻥ‬ ‫ﺃﺭﺜﺭ‬ ‫ﻤﻜﺘﺏ‬ ‫ﺫﻟﻙ‬ ‫ﻋﻠﻰ‬ ‫ﻭﻤﺜﺎل‬
‫ﻤﻥ‬ ‫ﻴﻌﺩ‬‫ﺍﻟﻌﺎﻟﻡ‬ ‫ﻤﺴﺘﻭﻯ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺃﻜﺒﺭ‬‫ﺤﻴﻨﻬﺎ‬،
‫ﻟﻠﺘﺴﺎﺅﻻﺕ‬ ‫ﹰ‬‫ﺍ‬‫ﻭﻨﻅﺭ‬‫ﺍﻟﺘﻲ‬‫ﻴﻁﺭﺤﻬﺎ‬‫ﺍﻟﺠﻤﻬﻭﺭ‬‫ﺤﻭل‬‫ﻤﺩﻯ‬‫ﻤﺴﺅﻭﻟﻴﺔ‬
‫ﻤﺩﻗﻕ‬‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬‫ﺍﻟﺨﺎﺭﺠﻲ‬‫ﺤﻭل‬‫ﻫﺫﺍ‬‫ﻭﻋﻼﻗﺔ‬ ،‫ﺍﻟﻔﺸل‬‫ﺫﻟﻙ‬‫ﺒﻤﺩﻯ‬
‫ﻓﺎﻋﻠﻴﺔ‬‫ﻋﻤﻠﻴﺔ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬‫ﺍﻟﺘﻲ‬‫ﻴﻘﻭﻡ‬‫ﺒﻬﺎ‬‫ﻭﻜﻔﺎﺀﺓ‬ ،‫ﺍﻟﻤﺎﻟﻴﺔ‬ ‫ﻟﻠﺒﻴﺎﻨﺎﺕ‬
‫ﻭ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻭﻓﺎﻋﻠﻴﺔ‬‫ﻓﻲ‬ ‫ﺍﻟﺜﻘﺔ‬ ‫ﺍﻫﺘﺯﺍﺯ‬ ‫ﻅل‬ ‫ﻓﻲ‬‫ﺍﻟﺘﻘﺎﺭﻴﺭ‬
‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺃﺜﺭ‬...‫ﻁﻪ‬ ‫ﻤﺤﻤﺩ‬ ‫ﻭﺤﺎﺯﻡ‬ ‫ﺯﺭ‬ ‫ﺃﺒﻭ‬ ‫ﺇﺴﺤﻕ‬ ‫ﻋﻔﺎﻑ‬
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‫ﻤﻜﺎﺘﺏ‬ ‫ﺘﺼﺩﺭﻫﺎ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻭﺘﻘﺎﺭﻴﺭ‬ ‫ﺍﻟﻤﻨﺸﻭﺭﺓ‬ ‫ﺍﻟﻤﺎﻟﻴﺔ‬
‫ﺍﻟﺘﺩﻗﻴﻕ‬،‫ﺘﺤﺴﻥ‬ ‫ﻋﻭﺍﻤل‬ ‫ﻋﻥ‬ ‫ﺍﻟﺒﺤﺙ‬ ‫ﺍﻟﻀﺭﻭﺭﻱ‬ ‫ﻤﻥ‬ ‫ﺃﺼﺒﺢ‬
‫ﻤﻥ‬ ‫ﻴﺯﻴﺩ‬ ‫ﺍﻟﺫﻱ‬ ‫ﺍﻻﺘﺠﺎﻩ‬ ‫ﻓﻲ‬ ‫ﻭﺫﻟﻙ‬ ،‫ﻓﻴﻬﺎ‬ ‫ﻭﺍﻟﻌﺎﻤﻠﻴﻥ‬ ‫ﺍﻟﻤﻬﻨﺔ‬
‫ﻭﻓﺎﻋﻠﻴﺘﻬﺎ‬ ‫ﻜﻔﺎﺀﺘﻬﺎ‬)،‫ﺯﺭ‬ ‫ﺃﺒﻭ‬2009(‫ﻓﻲ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬ ‫ﺃﻨﻪ‬ ‫ﻭﺒﻤﺎ‬ ،
‫ﻤﻜﺎﺘﺏ‬ ‫ﻋﻠﻰ‬ ‫ﻟﻠﺭﻗﺎﺒﺔ‬ ‫ﻤﺘﺨﺼﺼﺔ‬ ‫ﺃﻭﺠﻬﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﻷﺭﺩﻥ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬
‫ﺍﻟﺴﻴﺎﺴﺎﺕ‬ ‫ﻭﻀﻊ‬ ‫ﻋﻨﺩ‬ ‫ﺒﻬﺎ‬ ‫ﺘﺴﺘﺭﺸﺩ‬ ‫ﻤﺘﻜﺎﻤﻠﺔ‬ ‫ﺘﻨﻅﻴﻤﻴﺔ‬ ‫ﻜﻭﺤﺩﺓ‬
‫ﻤﻥ‬ ‫ﺍﻟﻐﺭﺽ‬ ‫ﻓﺈﻥ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺒﻤﻜﺘﺏ‬ ‫ﺍﻟﺨﺎﺼﺔ‬ ‫ﺍﻟﺭﻗﺎﺒﺔ‬ ‫ﻭﺇﺠﺭﺍﺀﺍﺕ‬
‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻫﺫﻩ‬‫ﻫﻭ‬‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺒﺩﻻﻟﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﺘﻘﻴﻴﻡ‬
‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﻋﺘﻤﺎﺩ‬ ‫ﺃﺜﺭ‬ ‫ﻭﺒﻴﺎﻥ‬ ،
‫ﺍﻟﻤ‬ ‫ﺍﻟﺩﻭل‬ ‫ﻓﻲ‬ ‫ﺒﻬﺎ‬ ‫ﺍﻟﻤﻌﻤﻭل‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬‫ﺘﻘﺩﻤﺔ‬‫ﻰ‬ ‫ﻋﻠ‬
‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻌﺎﻤﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﺘﺤﺴﻴﻥ‬.
‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻓﺭﻀﻴﺎﺕ‬
‫ﺍﻟﺭﺌﻴﺴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬:‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬
‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﺘﺤﺴﻴﻥ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬
‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬.
‫ﻭﺘ‬‫ﺍﻟﺘﺎﻟﻴﺔ‬ ‫ﺔ‬‫ﻴ‬‫ﺍﻟﻔﺭﻋ‬ ‫ﺍﻟﻔﺭﻀﻴﺎﺕ‬ ‫ﺍﻟﺭﺌﻴﺴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬ ‫ﻤﻥ‬ ‫ﻉ‬‫ﺭ‬‫ﺘﻔ‬:
‫ﺭ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬‫ﻗﻡ‬)1:(‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬
‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻌﺎﻤﺔ‬ ‫ﺍﻻﻋﺘﺒﺎﺭﺍﺕ‬
‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬.
‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)2:(‫ﺘﻨﻅﻴﻡ‬ ‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬
‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﺭﻴﻕ‬
‫ﺍﻟﺤﺴﺎﺒﺎ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺕ‬.
‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)3:(‫ﺍﻟﺘﺄﻫﻴل‬ ‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬
‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺯﻤﻴل‬ ‫ﻜﻤﺭﺍﺠﻊ‬ ‫ﻟﻠﻌﻤل‬
‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬.
‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)4:(‫ﺃﺩﺍﺀ‬ ‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬
‫ﻋ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻤﺭﺍﺠﻌﺔ‬‫ﺠﻭﺩﺓ‬ ‫ﻠﻰ‬
‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬.
‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)5:(‫ﺘﻘﺭﻴﺭ‬ ‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬
‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻤﺭﺍﺠﻌﺔ‬
‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬.
‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)6:(‫ﺃﺩﺍﺀ‬ ‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬
‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﻜﻠﻴﻑ‬ ‫ﺇﺠﺭﺍﺀﺍﺕ‬‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬
‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬.
‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)7:(‫ﺘﻘﺭﻴﺭ‬ ‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬
‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﻜﻠﻴﻑ‬ ‫ﺇﺠﺭﺍﺀﺍﺕ‬
‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬.
‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)8:(‫ﺇﺩﺍﺭﺓ‬ ‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬
‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﺭﺍﺠﻌﺔ‬ ‫ﻋﻤﻠﻴﺎﺕ‬ ‫ﻭﺘﻨﻅﻴﻡ‬
‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬.
‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)9:(‫ﺃﺩﺍﺀ‬ ‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬
‫ﻓﻲ‬ ‫ﺍﻟﻬﻴﺌﺔ‬ ‫ﻤﺴﺅﻭﻟﻴﺎﺕ‬ ‫ﻗﺒﻭل‬ ‫ﻭﺘﻘﺭﻴﺭ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻟﺠﻨﺔ‬
‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬
‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬.
‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)10:(‫ﻗﺒﻭل‬ ‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬
‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻤﺭﺍﺠﻌﺎﺕ‬
‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬.
‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)11:(‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬
‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﻌﺎﻭﻥ‬
‫ﺍﻟ‬‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﺯﻤﻴﻠﺔ‬.
‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)12:(‫ﺘﻌﻤﻴﻡ‬ ‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬
‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﻠﻭﻤﺎﺕ‬
‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬.
‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)13:(‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬
‫ﻤﻜﺎﺘ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﻲ‬ ‫ﻤﻊ‬ ‫ﻭﺍﻟﺘﻌﺎﻭﻥ‬ ‫ﺍﻷﺩﺍﺀ‬‫ﺘﺩﻗﻴﻕ‬ ‫ﺏ‬
‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬.
‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻤﻨﻬﺞ‬
‫ﺍﻟﺒﺎﺤﺜ‬ ‫ﺍﻋﺘﻤﺩ‬‫ﺎﻥ‬‫ﻤﻜﻤﻠﻴﻥ‬ ‫ﺃﺴﻠﻭﺒﻴﻥ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻫﺫﻩ‬ ‫ﻓﻲ‬
‫ﺒﻌﻀ‬ ‫ﻟﺒﻌﻀﻬﻤﺎ‬‫ﹰ‬‫ﺎ‬‫ﻭﻫﻤﺎ‬:
‫ﺍﻟﻤﻜﺘﺒﻲ‬ ‫ﺍﻟﻤﺴﺢ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﻘﺎﺌﻡ‬ ‫ﺍﻟﺘﺤﻠﻴﻠﻲ‬ ‫ﺍﻟﻭﺼﻔﻲ‬ ‫ﺍﻷﺴﻠﻭﺏ‬
‫ﻫﺫﺍ‬ ‫ﻓﻲ‬ ‫ﺒﺤﺜﺕ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﻌﻠﻤﻴﺔ‬ ‫ﻭﺍﻟﺠﻬﻭﺩ‬ ‫ﺍﻷﺩﺒﻴﺎﺕ‬ ‫ﻷﻫﻡ‬
‫ﺘﺘﻌﻠﻕ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﺴﺎﺒﻘﺔ‬ ‫ﺍﻟﺩﺭﺍﺴﺎﺕ‬ ‫ﺇﻟﻰ‬ ‫ﺒﺎﻹﻀﺎﻓﺔ‬ ،‫ﺍﻟﻤﻭﻀﻭﻉ‬
‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺒﻤﻭﻀﻭﻉ‬‫ﺍﻟﺸﻜﺒﺔ‬ ‫ﻋﻠﻰ‬ ‫ﻨﺸﺭﻩ‬ ‫ﺘﻡ‬ ‫ﺍﻟﺫﻱ‬ ‫ﻤﻥ‬ ‫ﻭﺍﺴﺘﻔﻴﺩ‬ ،
‫ﺍﻟﻌﻨﻜﺒﻭﺘﻴﺔ‬)‫ﺍﻻﻨﺘﺭﻨﺕ‬(‫ﺍﻟﻤﺠﺎل‬ ‫ﻫﺫﺍ‬ ‫ﻓﻲ‬.
‫ﺍﻟﻤﻴﺩﺍﻨﻲ‬ ‫ﺍﻷﺴﻠﻭﺏ‬:‫ﻋﻠﻰ‬ ‫ﺘﺸﺘﻤل‬ ‫ﺍﺴﺘﺒﺎﻨﺔ‬ ‫ﺒﺘﻘﺩﻴﻡ‬ ‫ﻭﺫﻟﻙ‬
‫ﺍﻟﻤﺴﺘﻨﺩﺓ‬ ‫ﺍﻷﺴﺌﻠﺔ‬ ‫ﻤﻥ‬ ‫ﻤﺠﻤﻭﻋﺔ‬‫ﻋﻠﻰ‬‫ﻤﻌﺎﻴﻴﺭ‬‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬
‫ﻋﻥ‬ ‫ﺍﻟﺼﺎﺩﺭﺓ‬‫ﺍﻟﻘﺎﻨﻭﻨﻴﻴﻥ‬ ‫ﻟﻠﻤﺤﺎﺴﺒﻴﻥ‬ ‫ﺍﻷﻤﺭﻴﻜﻲ‬ ‫ﺍﻟﻤﻌﻬﺩ‬ ‫ﻋﻥ‬
‫ﺍﻷﻤﺭﻴﻜﻴﻴﻥ‬‫ﻭﺘﻡ‬ ،‫ﻭﺘﺤﻠﻴل‬ ،‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻋﻴﻨﺔ‬ ‫ﻤﻥ‬ ‫ﺍﻟﺒﻴﺎﻨﺎﺕ‬ ‫ﺠﻤﻊ‬‫ﻫﺫﻩ‬
‫ﺍﻹﺤﺼﺎﺌﻲ‬ ‫ﺍﻟﺒﺭﻨﺎﻤﺞ‬ ‫ﺒﺎﺴﺘﺨﺩﺍﻡ‬ ‫ﺍﻟﺒﻴﺎﻨﺎﺕ‬)SPSS(
‫א‬، ‫א‬ ‫א‬ ‫א‬‫ﹼﺩ‬‫ﻠ‬‫ﺍﻟﻤﺠ‬8،‫ﺍﻟﻌﺩﺩ‬4،2012
-791-
(Statistical Package for Social Sciences)‫ﻭﻗﺩ‬ ،‫ﺘﻡ‬
‫ﺍﻻﻋﺘﻤﺎﺩ‬‫ﺇﻟﻰ‬ ‫ﻟﻠﻭﺼﻭل‬ ،‫ﻭﺍﻟﺘﺤﻠﻴﻠﻲ‬ ‫ﺍﻟﻭﺼﻔﻲ‬ ‫ﺍﻹﺤﺼﺎﺀ‬ ‫ﻋﻠﻰ‬
‫ﺍﻟﻨﺘﺎﺌﺞ‬‫ﺇﻟﻰ‬ ‫ﺒﺎﻻﺴﺘﻨﺎﺩ‬‫ﻭﺍﻻﻨﺤﺭﺍﻓﺎﺕ‬ ‫ﺍﻟﺤﺴﺎﺒﻴﺔ‬ ‫ﺍﻟﻤﺘﻭﺴﻁﺎﺕ‬
‫ﺍﻟﻤﻌﻴﺎﺭﻴﺔ‬‫ﻭﺍﺨﺘﺒﺎﺭ‬‫ﺕ‬(T-Test)‫ﺍﻟﺘﺒﺎﻴﻥ‬ ‫ﻭﺍﺨﺘﺒﺎﺭ‬ ،
(ANOVA).
‫ﻤﺠﺘﻤﻊ‬‫ﻭﻋﻴﻨﺔ‬‫ﺍﻟﺩﺭﺍﺴﺔ‬
‫ﺍﻟﻌﺎﻤﻠﻴﻥ‬ ‫ﺠﻤﻴﻊ‬ ‫ﺤﺼﺭ‬ ‫ﻡ‬‫ﺘ‬‫ﻓﻲ‬‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬
‫ﺍﻟﻤﻭﺯﻋﺔ‬‫ﻭﺍ‬ ،‫ﺎﻥ‬‫ﻤ‬‫ﻋ‬ ‫ﻤﺩﻴﻨﺔ‬ ‫ﻓﻲ‬‫ﻟﺫﻴﻥ‬‫ﻋﺩﺩﻫ‬ ‫ﺒﻠﻎ‬‫ﻡ‬)661(‫ﻋﺎﻤﻼ‬
‫ﻓﻲ‬‫ﻤﺭﺨﺼﺔ‬ ‫ﻤﻜﺎﺘﺏ‬‫ﻨﺴﺒﺘﻪ‬ ‫ﻤﺎ‬ ‫ﺎﻥ‬‫ﻤ‬‫ﻋ‬ ‫ﻤﺩﻴﻨﺔ‬ ‫ﺘﺸﻜل‬ ‫ﺤﻴﺙ‬ ،
)98.7( %‫ﺍﺨﺘﻴﺎﺭ‬ ‫ﻭﺘﻡ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﺴﺠﻠﺔ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻤﻥ‬
‫ﻤﻘﺩﺍﺭﻫﺎ‬ ‫ﻋﺸﻭﺍﺌﻴﺔ‬ ‫ﻋﻴﻨﺔ‬)23(%‫ﺤﺴﺏ‬ ،‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻤﺠﺘﻤﻊ‬ ‫ﻤﻥ‬
‫ﺍﻟﺘﺎﻟﻴﺔ‬ ‫ﺍﻟﻤﻌﺎﺩﻟﺔ‬:
N = M
1+2(e) X (1-M)
‫ﺍﻟﻌﻴﻨﺔ‬ ‫ﺤﺠﻡ‬=661/4=153،‫ﺘﺸﻜل‬ ‫ﺃﻱ‬661/
153=23.15%
‫ﺍﻥ‬ ‫ﺤﻴﺙ‬:N=‫ﺍﻟﻌﻴﻨﺔ‬ ‫ﺤﺠﻡ‬‫ﻭ‬ ،M=‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻤﺠﺘﻤﻊ‬‫ﻭ‬ ،e
=‫ﻟﻭﻏﺎﺭﻴﺘﻡ‬.
‫ﺍﻟﺜﺎﻨﻲ‬ ‫ﺍﻟﻘﺴﻡ‬:‫ﺍﻟﺴﺎﺒﻘﺔ‬ ‫ﻭﺍﻟﺩﺭﺍﺴﺎﺕ‬ ‫ﺍﻟﻨﻅﺭﻱ‬ ‫ﺍﻹﻁﺎﺭ‬
‫ﺍﻟﻤﻘﺩﻤﺔ‬
‫ﻋﻠﻰ‬ ‫ﺘﺭﺘﻜﺯ‬ ‫ﺍﺠﺘﻤﺎﻋﻴﺔ‬ ‫ﻭﻅﻴﻔﺔ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻬﻨﺔ‬ ‫ﺘﻌﺩ‬
‫ﺍﻟﺨﺩﻤﺔ‬ ‫ﺘﻘﺩﻴﻡ‬ ‫ﻋﻥ‬ ‫ﺍﻟﻤﺴﺅﻭل‬ ‫ﺍﻟﺸﺨﺹ‬ ‫ﺒﻴﻥ‬ ‫ﺍﻟﻤﺘﺒﺎﺩﻟﺔ‬ ‫ﺍﻟﺜﻘﺔ‬
‫ﺍﻋﺘﻤﺎﺩ‬ ‫ﺒﺴﺒﺏ‬ ‫ﻋﻠﻴﻬﺎ‬ ‫ﺍﻹﻗﺒﺎل‬ ‫ﺯﺍﺩ‬ ‫ﻭﻗﺩ‬ ،‫ﺍﻟﻌﻼﻗﺔ‬ ‫ﺫﺍﺕ‬ ‫ﻭﺍﻷﻁﺭﺍﻑ‬
‫ﺍ‬ ‫ﺍﻟﻤﺎﻟﻴﺔ‬ ‫ﺍﻟﺒﻴﺎﻨﺎﺕ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﻤﺎﻟﻴﺔ‬ ‫ﺍﻟﻘﻭﺍﺌﻡ‬ ‫ﻤﺴﺘﺨﺩﻤﻲ‬‫ﻜﻤﺼﺩﺭ‬ ‫ﻟﻤﺩﻗﻘﺔ‬
‫ﺩﻋﺕ‬ ‫ﻤﻤﺎ‬ ‫ﺍﻟﻤﺨﺘﻠﻔﺔ‬ ‫ﺍﻟﻘﺭﺍﺭﺍﺕ‬ ‫ﻻﺘﺨﺎﺫ‬ ‫ﺍﻟﻤﻼﺌﻤﺔ‬ ‫ﻟﻠﻤﻌﻠﻭﻤﺎﺕ‬
‫ﻤﻌﻴﻨﺔ‬ ‫ﺇﺠﺭﺍﺀﺍﺕ‬ ‫ﺍﺘﺒﺎﻉ‬ ‫ﺇﻟﻰ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺃﻤﺎﻡ‬ ‫ﺍﻟﺤﺎﺠﺔ‬
‫ﻟﺘﻭ‬ ‫ﻭﺫﻟﻙ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺃﻋﻤﺎل‬ ‫ﺠﻭﺩﺓ‬ ‫ﻟﻀﻤﺎﻥ‬‫ﺍ‬‫ﺍﻟﻘﻨﺎﻋﺔ‬ ‫ﻓﺭ‬
‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﻌﻨﻴﺔ‬ ‫ﻭﻟﻸﻁﺭﺍﻑ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﻟﻤﺩﻗﻕ‬ ‫ﺍﻟﻤﻌﻘﻭﻟﺔ‬
‫ﻨﻔﺫﺕ‬ ‫ﻗﺩ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺃﻋﻤﺎل‬ ‫ﺒﺄﻥ‬‫ﻭﺍﻟﺴﺭﻋﺔ‬ ‫ﺍﻟﻜﻔﺎﺀﺓ‬ ‫ﻤﻥ‬ ‫ﻋﺎﻟﻴﺔ‬ ‫ﺒﺩﺭﺠﺔ‬
‫ﹰ‬‫ﺍ‬‫ﻤﺯﻴﺩ‬ ‫ﻭﻴﻀﻔﻲ‬ ،‫ﻟﻠﻤﺠﺘﻤﻊ‬ ‫ﺍﻟﻌﺎﻤﺔ‬ ‫ﺍﻷﻫﺩﺍﻑ‬ ‫ﻴﺨﺩﻡ‬ ‫ﺒﻤﺎ‬ ،‫ﻭﺍﻻﻗﺘﺼﺎﺩ‬
‫ﻤﻜﺎﺘﺏ‬ ‫ﻋﻤل‬ ‫ﻋﻠﻰ‬ ‫ﻭﺍﻻﻋﺘﻤﺎﺩ‬ ‫ﻭﺍﻟﻤﺼﺩﺍﻗﻴﺔ‬ ‫ﺍﻟﺜﻘﺔ‬ ‫ﻤﻥ‬
‫ﺍﻟﺘﺩﻗﻴﻕ‬)،‫ﺍﻟﺠﻌﺎﻓﺭﺓ‬2008.(‫ﻤﻥ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻋﻤل‬ ‫ﺠﻭﺩﺓ‬ ‫ﻭﺇﻥ‬
‫ﺍﻟﺫﻱ‬ ‫ﺍﻟﻌﻤل‬ ‫ﻭﺩﻗﺔ‬ ‫ﻓﺎﻋﻠﻴﺔ‬ ‫ﻤﻥ‬ ‫ﻟﻠﺘﺄﻜﺩ‬ ‫ﺇﺘﺒﺎﻋﻬﺎ‬ ‫ﺍﻟﻭﺍﺠﺏ‬ ‫ﺍﻷﻤﻭﺭ‬ ‫ﺃﻫﻡ‬
‫ﺃ‬ ‫ﺒﻪ‬ ‫ﺘﻘﻭﻡ‬‫ﻴ‬‫ﺔ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺃﻋﻤﺎل‬ ‫ﺘﺘﻭﻟﻰ‬ ‫ﻤﻬﻨﻴﺔ‬ ‫ﺠﻬﺔ‬.
‫ﺇ‬‫ﺃﻥ‬ ‫ﻴﻤﻜﻥ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﻤﻔﻬﻭﻡ‬ ‫ﺘﻁﺒﻴﻕ‬ ‫ﻋﺩﻡ‬ ‫ﻥ‬
‫ﺍﻟﻘﺭﺍﺭﺍﺕ‬ ‫ﻤﺘﺨﺫﻱ‬ ‫ﻋﻠﻰ‬ ‫ﺴﻠﺒﻴﺔ‬ ‫ﺘﻜﻭﻥ‬ ‫ﻗﺩ‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﻋﻠﻴﻪ‬ ‫ﻴﺘﺭﺘﺏ‬
‫ﺃﻴ‬ ‫ﻴﻤﻴﺯ‬ ‫ﻤﺎ‬ ‫ﻷﻥ‬ ،‫ﺍﻟﻤﺴﺘﺜﻤﺭﻴﻥ‬ ‫ﻋﻠﻰ‬ ‫ﻭﻜﺫﻟﻙ‬ ‫ﺍﻟﺴﻴﺎﺴﺎﺕ‬ ‫ﻭﺭﺍﺴﻤﻲ‬‫ﺔ‬
‫ﺘﻘﺩﻤﻪ‬ ‫ﻤﺎ‬ ‫ﻜل‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﺠﺘﻤﻊ‬ ‫ﺃﻤﺎﻡ‬ ‫ﻟﻤﺴﺅﻭﻟﻴﺎﺘﻬﺎ‬ ‫ﺘﺤﻤﻠﻬﺎ‬ ‫ﻫﻭ‬ ‫ﻤﻬﻨﺔ‬
‫ﺨﺩﻤﺎﺕ‬ ‫ﻤﻥ‬‫؛‬‫ﻭﻓ‬‫ﻤﻥ‬ ‫ﻨﻭﻋﻴﺔ‬ ‫ﺃﻓﻀل‬ ‫ﺘﺤﻘﻴﻕ‬ ‫ﻴﻌﺩ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻬﻨﺔ‬ ‫ﻲ‬
‫ﺍﻟﻤﺸﺘﺭﻙ‬ ‫ﺍﻟﻬﺩﻑ‬ ‫ﺍﻟﻤﻬﻨﻲ‬ ‫ﺍﻷﺩﺍﺀ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﻭﺍﻟﻤﺤﺎﻓﻅﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬
‫ﺒﺸﻜل‬ ‫ﻭﺤﻤﺎﻴﺘﻪ‬ ‫ﺍﻟﻤﺩﻗﻕ‬ ‫ﺃﺩﺍﺀ‬ ‫ﺘﺤﺴﻴﻥ‬ ‫ﻭﻜﺫﻟﻙ‬ ،‫ﺍﻟﻤﻬﻨﺔ‬ ‫ﻟﻤﻤﺎﺭﺴﻲ‬
‫ﺃﻋﻤﺎﻟﻪ‬ ‫ﻨﺘﻴﺠﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺜﻘﺔ‬ ‫ﺯﻴﺎﺩﺓ‬ ‫ﺇﻟﻰ‬ ‫ﻴﺅﺩﻱ‬)Mozier, 2009.(
‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻫﺩﻑ‬
‫ﺘ‬ ‫ﻫﻭ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﻤﻥ‬ ‫ﺍﻟﻬﺩﻑ‬ ‫ﺇﻥ‬‫ﻭﺘﻨﻤﻴﺔ‬ ‫ﻁﻭﻴﺭ‬
‫ﻤﻜﺎﺘﺏ‬ ‫ﻗﺒل‬ ‫ﻤﻥ‬ ‫ﺍﻟﻤﻘﺩﻤﺔ‬ ‫ﻭﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺨﺩﻤﺎﺕ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺠﻭﺩﺓ‬
‫ﺍﻟﺘﺩﻗﻴﻕ‬)‫ﺍﻟﻘﺎﻨﻭﻨﻴﺔ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﺸﺭﻜﺎﺕ‬(،‫ﺒﺭﻨﺎﻤﺞ‬ ‫ﻤﻥ‬ ‫ﻭﺍﻟﻬﺩﻑ‬
‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﻤﺭﺍﻗﺒﺔ‬ ‫ﻨﻅﺎﻡ‬ ‫ﻜﺎﻥ‬ ‫ﺇﺫﺍ‬ ‫ﻓﻴﻤﺎ‬ ‫ﺘﺤﺩﻴﺩ‬ ‫ﻫﻭ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬
‫ﺒﻌﻤﻠﻪ‬ ‫ﻴﻘﻭﻡ‬ ‫ﻭﺍﻟﻤﻨﻅﻤﺎﺕ‬ ‫ﺍﻟﺸﺭﻜﺎﺕ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻟﻌﻤﻠﻴﺎﺕ‬ ‫ﺍﻟﺩﺍﺨﻠﻴﺔ‬
‫ﺍ‬ ‫ﻤﺤﻘﻘﺎ‬ ‫ﺍﻟﺼﺤﻴﺢ‬ ‫ﺍﻟﻭﺠﻪ‬ ‫ﻋﻠﻰ‬‫ﻫﺫﺍ‬ ‫ﻭﻴﺤﻔﺯ‬ ‫ﻭﻴﺸﺠﻊ‬ ‫ﻜﻤﺎ‬ ،‫ﻟﻜﻔﺎﺀﺓ‬
‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﻭﺘﻁﺒﻴﻕ‬ ‫ﻭﺍﻟﻌﻤﻠﻴﺎﺕ‬ ‫ﺍﻟﺴﻴﺎﺴﺎﺕ‬ ‫ﺇﺘﺒﺎﻉ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺒﺭﻨﺎﻤﺞ‬
‫ﺍﻟﻼﺯﻤﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬.
‫ﻨﻭﻋﻴﻥ‬ ‫ﺇﻟﻰ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻭﺘﻘﺴﻡ‬:،‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻤﺭﺍﺠﻌﺔ‬
‫ﻋﻠﻰ‬ ‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺘﺭﻜﺯ‬ ‫ﺤﻴﺙ‬ ،‫ﺍﻟﺘﻜﻠﻴﻑ‬ ‫ﺇﺠﺭﺍﺀﺍﺕ‬ ‫ﻭﻤﺭﺍﺠﻌﺔ‬
‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺘﺭﻜﺯ‬ ‫ﻓﻴﻤﺎ‬ ،‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﻤﺭﺍﻗﺒﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺸﺭﻜﺔ‬ ‫ﻨﻅﺎﻡ‬
‫ﺍﻟﺘﻜﻠﻴ‬ ‫ﺇﺠﺭﺍﺀﺍﺕ‬‫ﺍﻟﻤﻨﺘﻘﺎﺓ‬ ‫ﺍﻻﺭﺘﺒﺎﻁﺎﺕ‬ ‫ﻭﻋﻠﻰ‬ ‫ﺍﻟﻌﻤل‬ ‫ﺃﺩﺍﺀ‬ ‫ﻋﻠﻰ‬ ‫ﻑ‬
)Pflugrath, et al, 2007.(
‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺒﺭﻨﺎﻤﺞ‬
‫ﺍﻟﻤﺩﻗﻘﻴﻥ‬ ‫ﻤﻥ‬ ‫ﻓﺭﻴﻕ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺒﺭﻨﺎﻤﺞ‬ ‫ﺒﺘﻨﻔﻴﺫ‬ ‫ﻴﻘﻭﻡ‬
‫ﺍﻟﺩﺍﺨﻠﻴﺔ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﻤﺭﺍﻗﺒﺔ‬ ‫ﻨﻅﺎﻡ‬ ‫ﻜﻔﺎﺀﺓ‬ ‫ﺘﻘﻴﻴﻡ‬ ‫ﺃﺠل‬ ‫ﻤﻥ‬ ،‫ﺍﻟﻤﺤﺘﺭﻓﻴﻥ‬
‫ﻭﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﻭﻤﻭﺍﻓﻘﺘﻬﺎ‬ ،‫ﻟﻠﻤﻨﻅﻤﺎﺕ‬.‫ﻭﻴﻤﻜﻥ‬
‫ﺘﻌﺭﻴﻑ‬‫ﻤﻥ‬ ‫ﻤﺠﻤﻭﻋﺔ‬ ‫ﺃﻨﻪ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺒﺭﻨﺎﻤﺞ‬
‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﻭﺇﺩﺍﺭﺓ‬ ‫ﻟﻘﻴﺎﺩﺓ‬ ‫ﺼﻤﻤﺕ‬ ‫ﺍﻟﺨﺎﺼﺔ‬ ‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬
‫ﺇﺼﺩﺍﺭﻫﺎ‬ ‫ﺘﻡ‬ ‫ﻭﻗﺩ‬ ،‫ﺍﻟﺤﻜﻭﻤﻴﺔ‬ ‫ﻭﺍﻟﺩﻭﺍﺌﺭ‬ ‫ﺍﻟﺸﺭﻜﺎﺕ‬ ‫ﻓﻲ‬ ‫ﻭﺍﻟﻤﺤﺎﺴﺒﺔ‬
‫ﻭﺘﻡ‬ ،‫ﺍﻷﻤﺭﻴﻜﻴﺔ‬ ‫ﺍﻟﻤﺘﺤﺩﺓ‬ ‫ﻟﻠﻭﻻﻴﺎﺕ‬ ‫ﺍﻟﻌﺎﻡ‬ ‫ﺍﻟﻤﺭﺍﻗﺏ‬ ‫ﻗﺒل‬ ‫ﻤﻥ‬
‫ﺍﻟﺤﻜﻭﻤﻴﺔ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﻀﻤﻥ‬ ‫ﻨﺸﺭﻫﺎ‬.‫ﻤﺘﻁﻠﺒﺎﺕ‬ ‫ﻭﺇﺤﺩﻯ‬
‫ﺍﻟﻤﻌﺎﻴ‬ ‫ﻫﺫﻩ‬‫ﺍﻟﻤﺭﺍﻗﺒﺔ‬ ‫ﻟﺒﺭﻨﺎﻤﺞ‬ ‫ﺍﻟﻤﺎﻟﻴﺔ‬ ‫ﺍﻟﻤﻨﻅﻤﺎﺕ‬ ‫ﺨﻀﻭﻉ‬ ‫ﻫﻭ‬ ‫ﻴﺭ‬
‫ﻭﻟﺘﻠﺒﻴﺔ‬ ،‫ﺴﻨﻭﺍﺕ‬ ‫ﺜﻼﺙ‬ ‫ﻜل‬ ‫ﻤﺭﺓ‬ ‫ﺍﻷﻗل‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻭﻤﺭﺍﺠﻌﺔ‬
‫ﻗﺎﻡ‬ ،‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺒﺭﻨﺎﻤﺞ‬ ‫ﻤﺘﻁﻠﺒﺎﺕ‬‫ﺍﻷﻤﺭﻴﻜﻲ‬ ‫ﺍﻟﻤﻌﻬﺩ‬
‫ﺍﻟﻘﺎﻨﻭﻨﻴﻴﻥ‬ ‫ﻟﻠﻤﺤﺎﺴﺒﻴﻥ‬(AICPA)‫ﺍﻟﻤﺘﺤﺩﺓ‬ ‫ﺍﻟﻭﻻﻴﺎﺕ‬ ‫ﻓﻲ‬
‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﻤﺩﻗﻘﻲ‬ ‫ﺘﻘﻴﻴﻡ‬ ‫ﺇﻟﻰ‬ ‫ﻴﻬﺩﻑ‬ ‫ﺒﺭﻨﺎﻤﺞ‬ ‫ﺒﺘﻁﻭﻴﺭ‬ ‫ﺍﻷﻤﺭﻴﻜﻴﺔ‬
‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺃﺜﺭ‬...‫ﻁﻪ‬ ‫ﻤﺤﻤﺩ‬ ‫ﻭﺤﺎﺯﻡ‬ ‫ﺯﺭ‬ ‫ﺃﺒﻭ‬ ‫ﺇﺴﺤﻕ‬ ‫ﻋﻔﺎﻑ‬
-792-
‫ﺍﻟﻤﺤﻠﻴ‬‫ﻴﻥ‬.‫ﻤﻠﺤﻭﻅ‬ ‫ﺒﻨﺠﺎﺡ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺒﺭﻨﺎﻤﺞ‬ ‫ﺤﻅﻲ‬ ‫ﻭﻗﺩ‬
‫ﻋﺎﻡ‬ ‫ﺘﺄﺴﻴﺴﻪ‬ ‫ﻤﻨﺫ‬1991.‫ﺜﻼﺙ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﻭﺘﺸﻤل‬
‫ﻭﻫﻲ‬ ،‫ﺭﺌﻴﺴﺔ‬ ‫ﺨﻁﻭﺍﺕ‬:‫ﻭﺍﻟﺘﻘﺭﻴﺭ‬ ،‫ﺍﻟﻤﻭﻗﻊ‬ ‫ﻭﺯﻴﺎﺭﺓ‬ ،‫ﺍﻹﻋﺩﺍﺩ‬
‫ﻴﻠﻲ‬ ‫ﻜﻤﺎ‬ ‫ﺘﻭﻀﻴﺤﻬﺎ‬ ‫ﻭﺴﻴﺘﻡ‬)Ash, 2003:(
‫ﹰ‬‫ﻻ‬‫ﺃﻭ‬-‫ﺍﻹﻋﺩﺍﺩ‬
‫ﻋﻥ‬ ‫ﺍﻟﻤﺴﺅﻭﻟﻴﻥ‬ ‫ﺍﻟﻤﺩﻗﻘﻴﻥ‬ ‫ﺘﺯﻭﻴﺩ‬ ‫ﺍﻹﻋﺩﺍﺩ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﺘﺘﻀﻤﻥ‬
‫ﺍﻟﻤ‬ ‫ﻋﻤﻠﻴﺔ‬،‫ﺴﻴﺤﺘﺎﺠﻭﻨﻬﺎ‬ ‫ﺍﻟﺘﻲ‬ ‫ﻭﺍﻟﺒﻴﺎﻨﺎﺕ‬ ‫ﺍﻟﻤﻌﻠﻭﻤﺎﺕ‬ ‫ﺒﻜﺎﻓﺔ‬ ‫ﺭﺍﺠﻌﺔ‬
‫ﺇﻟﻰ‬ ‫ﺒﺎﻹﻀﺎﻓﺔ‬ ،‫ﺍﻟﻤﺭﺠﻭﺓ‬ ‫ﺍﻷﻫﺩﺍﻑ‬ ‫ﺘﺤﻘﻴﻕ‬ ‫ﻓﻲ‬ ‫ﺘﺴﺎﻋﺩﻫﻡ‬ ‫ﻭﺍﻟﺘﻲ‬
‫ﺇﻟﻰ‬ ‫ﺇﻀﺎﻓﺔ‬ ،‫ﺃﻜﺒﺭ‬ ‫ﻭﻜﻔﺎﺀﺓ‬ ‫ﺒﺈﺘﻘﺎﻥ‬ ‫ﺍﻟﻌﻤل‬ ‫ﺇﻨﺠﺎﺯ‬ ‫ﻓﻲ‬ ‫ﻤﺴﺎﻋﺩﺘﻬﻡ‬
‫ﺃﺨﺫﻫﺎ‬ ‫ﻋﻠﻴﻬﻡ‬ ‫ﻴﻨﺒﻐﻲ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺒﺎﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺘﺯﻭﻴﺩﻫﻡ‬‫ﺒﺎﻟﺤﺴﺒﺎﻥ‬‫ﻭﺘﻘﻴﻴﻡ‬ ،
‫ﻴﺘﻡ‬ ‫ﻜﻤﺎ‬ ،‫ﻭﺍﻟﻤﻨﻅﻤﺎﺕ‬ ‫ﺍﻟﺸﺭﻜﺎﺕ‬ ‫ﻗﺒل‬ ‫ﻤﻥ‬ ‫ﺍﺘﺒﺎﻋﻬﺎ‬‫ﺘﺯﻭﻴﺩﻫﻡ‬
‫ﻴﻜﻭﻥ‬ ‫ﺃﻥ‬ ‫ﻴﺠﺏ‬ ‫ﺍﻟﺘﻲ‬ ‫ﻭﺍﻟﻜﻴﻔﻴﺔ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﻤﺭﺍﻗﺒﺔ‬ ‫ﻟﻨﻅﺎﻡ‬ ‫ﺒﻭﺼﻑ‬
‫ﺸﻬﺭﻴﻥ‬ ‫ﺍﻟﻐﺎﻟﺏ‬ ‫ﻓﻲ‬ ‫ﺍﻹﻋﺩﺍﺩ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﻭﺘﺤﺘﺎﺝ‬ ‫ﻋﻠﻴﻬﺎ‬.
‫ﹰ‬‫ﺎ‬‫ﺜﺎﻨﻴ‬:‫ﺍﻟﻤﻭﻗﻊ‬ ‫ﺯﻴﺎﺭﺓ‬
‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﻭﻗﻊ‬ ‫ﻓﻲ‬ ‫ﺃﺴﺒﻭﻉ‬ ‫ﻤﺩﺓ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﺭﻴﻕ‬ ‫ﻴﻤﻜﺙ‬
،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻋﻤﻠﻴﺎﺕ‬ ‫ﺃﻭﺭﺍﻕ‬ ‫ﺒﻤﺭﺍﺠﻌﺔ‬ ‫ﺨﻼﻟﻬﺎ‬ ‫ﻴﻘﻭﻤﻭﻥ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬
‫ﺇﻟﻰ‬ ‫ﺒﺎﻹﻀﺎﻓﺔ‬ ،‫ﺍﻹﺩﺍﺭﻴﺔ‬ ‫ﻭﺍﻟﻤﻠﻔﺎﺕ‬‫ﻭﺍﺠﺘﻤﺎﻋﺎﺕ‬ ‫ﻤﻘﺎﺒﻼﺕ‬ ‫ﺇﺠﺭﺍﺀ‬
‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻓﻲ‬ ‫ﻭﺍﻟﻤﻭﻅﻔﻴﻥ‬ ‫ﺍﻹﺩﺍﺭﺓ‬ ‫ﻤﻊ‬.
‫ﹰ‬‫ﺎ‬‫ﺜﺎﻟﺜ‬:‫ﺍﻟﺘﻘﺭﻴﺭ‬
‫ﻴﺘﻀﻤﻥ‬ ‫ﺘﻘﺭﻴﺭ‬ ‫ﺒﺈﻋﺩﺍﺩ‬ ‫ﺍﻟﻔﺭﻴﻕ‬ ‫ﻴﻘﻭﻡ‬ ‫ﺍﻟﺯﻴﺎﺭﺓ‬ ‫ﻨﻬﺎﻴﺔ‬ ‫ﻭﻓﻲ‬
‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺍﺘﺒﺎﻉ‬ ‫ﻤﻭﺍﻓﻘﺔ‬ ‫ﺒﻤﺩﻯ‬ ‫ﺭﺃﻴﻬﻡ‬
‫ﺍﻟﻌﺎﻟﻤﻴﺔ‬.‫ﻭﺭﻗﺔ‬ ‫ﺍﻟﻤﻨﻅﻤﺔ‬ ‫ﺃﻭ‬ ‫ﺍﻟﻤﻜﺘﺏ‬ ‫ﻹﺩﺍﺭﺓ‬ ‫ﺍﻟﻔﺭﻴﻕ‬ ‫ﻴﻘﺩﻡ‬ ‫ﻜﻤﺎ‬
‫ﻴﻤ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺒﺎﻟﺘﻭﺼﻴﺎﺕ‬،‫ﺍﻟﻌﻤل‬ ‫ﺘﻁﻭﻴﺭ‬ ‫ﺃﺠل‬ ‫ﻤﻥ‬ ‫ﺍﺘﺒﺎﻋﻬﺎ‬ ‫ﻜﻨﻬﻡ‬
‫ﻋﻤﻠﻴﺔ‬ ‫ﺤﻭل‬ ‫ﻟﻺﺩﺍﺭﺓ‬ ‫ﻭﺘﻭﻀﻴﺢ‬ ‫ﺸﺭﺡ‬ ‫ﺘﻘﺩﻴﻡ‬ ‫ﺇﻟﻰ‬ ‫ﺒﺎﻹﻀﺎﻓﺔ‬
‫ﺍﻻﻨﺘﺒﺎﻩ‬ ‫ﻴﻨﺒﻐﻲ‬ ‫ﺍﻟﺘﻲ‬ ‫ﻭﺍﻟﺠﻭﺍﻨﺏ‬ ‫ﻋﻠﻴﻬﺎ‬ ‫ﺍﻟﺘﻲ‬ ‫ﻭﺍﻟﻤﻼﺤﻅﺎﺕ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬
‫ﻋﻠﻴﻬﺎ‬ ‫ﻭﺍﻟﻤﺤﺎﻓﻅﺔ‬.‫ﺘﺘﺭﺍﻭﺡ‬ ‫ﻤﺩﺓ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﻘﺭﻴﺭ‬ ‫ﻫﺫﺍ‬ ‫ﺇﺼﺩﺍﺭ‬ ‫ﻭﻴﺘﻡ‬
‫ﺍﻟﻤﻭﻗﻊ‬ ‫ﺯﻴﺎﺭﺓ‬ ‫ﻤﻥ‬ ‫ﺍﻻﻨﺘﻬﺎﺀ‬ ‫ﺒﻌﺩ‬ ‫ﺃﺴﺎﺒﻴﻊ‬ ‫ﻭﺃﺭﺒﻌﺔ‬ ‫ﺃﺴﺒﻭﻉ‬ ‫ﺒﻴﻥ‬.
‫ﻤﻌﺎﻴﻴﺭ‬‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬
‫ﻋﻥ‬ ‫ﺍﻟﺼﺎﺩﺭﺓ‬ ‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻫﺫﻩ‬ ‫ﻓﻲ‬ ‫ﺍﻻﺴﺘﻨﺎﺩ‬ ‫ﺘﻡ‬
،‫ﺍﻟﻘﺎﻨﻭﻨﻴﻥ‬ ‫ﻟﻠﻤﺤﺎﺴﺒﻴﻥ‬ ‫ﺍﻷﻤﺭﻴﻜﻲ‬ ‫ﺍﻟﻤﻌﻬﺩ‬‫ﺘﺤﻠﻴل‬ ‫ﻓﻲ‬ ‫ﻭﺭﺩﺕ‬ ‫ﻜﻤﺎ‬
،‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺭﺌﻴﺴﻴﺔ‬ ‫ﺍﻟﻨﻘﺎﻁ‬ ‫ﺇﻟﻰ‬ ‫ﺍﻻﺴﺘﻨﺎﺩ‬ ‫ﺘﻡ‬ ‫ﺤﻴﺙ‬ ،‫ﺍﻻﺴﺘﺒﺎﻨﺔ‬
‫ﻤﻥ‬ ‫ﺘﺘﻜﻭﻥ‬ ‫ﻭﺍﻟﺘﻲ‬13‫ﻜﻔﺭﻀﻴﺎﺕ‬ ‫ﻭﻀﻌﻬﺎ‬ ‫ﺘﻡ‬ ،‫ﹰ‬‫ﺎ‬‫ﺍﺴﺎﺴﻴ‬ ‫ﹰ‬‫ﺍ‬‫ﻤﻌﻴﺎﺭ‬
‫ﻋﻠ‬ ‫ﻟﻠﺘﻁﺒﻴﻕ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻟﻬﺫﻩ‬‫ﺒﺎﻷﺭﺩﻥ‬ ‫ﻤﻤﺜﻠﺔ‬ ‫ﻋﺭﺒﻴﺔ‬ ‫ﺩﻭﻟﺔ‬ ‫ﻰ‬.
‫ﺍﻟﺴﺎﺒﻘﺔ‬ ‫ﺍﻟﺩﺭﺍﺴﺎﺕ‬
‫ﻋﻠﻡ‬ ‫ﻭﺤﺴﺏ‬ ‫ﺍﻟﺴﺎﺒﻘﺔ‬ ‫ﺍﻟﺩﺭﺍﺴﺎﺕ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﺴﺘﻤﺭ‬ ‫ﺍﻟﺒﺤﺙ‬ ‫ﺒﻌﺩ‬
‫ﺍﻟﺒﺎﺤﺜﻴﻥ‬‫ﻓﻲ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺤﻭل‬ ‫ﺴﺎﺒﻘﺔ‬ ‫ﺩﺭﺍﺴﺎﺕ‬ ‫ﻴﺘﻭﻓﺭ‬ ‫ﻟﻡ‬
‫ﻫﺫﺍ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻷﺠﻨﺒﻴﺔ‬ ‫ﺍﻟﺩﺭﺍﺴﺎﺕ‬ ‫ﻭﺍﻗﺘﺼﺭﺕ‬ ،‫ﺍﻟﻌﺭﺒﻴﺔ‬ ‫ﺍﻟﺩﻭل‬
‫ﺤﻴﺙ‬ ،‫ﺃﻴﻀﺎ‬ ‫ﻜﺎﻑ‬ ‫ﻏﻴﺭ‬ ‫ﻭﺒﺸﻜل‬ ‫ﺍﻟﻤﻭﻀﻭﻉ‬‫ﺇ‬‫ﺍﻟﺩﺭﺍﺴﺎﺕ‬ ‫ﻥ‬
‫ﻋﻠ‬ ‫ﺍﻗﺘﺼﺭﺕ‬ ‫ﺍﻟﻌﺭﺒﻴﺔ‬‫ﻋﻤﻠﻴﺎﺕ‬ ‫ﻭﺠﻭﺩﺓ‬ ‫ﻭﻓﺎﻋﻠﻴﺔ‬ ،‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﺭﻗﺎﺒﺔ‬ ‫ﻰ‬
‫ﺒﻨﺎﺀ‬ ‫ﺍﻟﺴﺎﺒﻘﺔ‬ ‫ﺍﻟﺩﺭﺍﺴﺎﺕ‬ ‫ﺇﻟﻰ‬ ‫ﺍﻟﺭﺠﻭﻉ‬ ‫ﺘﻡ‬ ‫ﻭﻗﺩ‬ ،‫ﺍﻟﺨﺎﺭﺠﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬
‫ﻤﻭﻀﻭﻉ‬ ‫ﻓﻲ‬ ‫ﻤﺒﺎﺸﺭ‬ ‫ﻏﻴﺭ‬ ‫ﺃﻭ‬ ‫ﻤﺒﺎﺸﺭ‬ ‫ﺒﺸﻜل‬ ‫ﺍﺭﺘﺒﺎﻁﻬﺎ‬ ‫ﻋﻠﻰ‬
‫ﺍﻟﺤﺎﻟﻴﺔ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬‫ﺍﻟﺩﺭﺍﺴﺎﺕ‬ ‫ﻫﺫﻩ‬ ‫ﻭﺍﻫﻡ‬‫ﺩﺭﺍﺴﺔ‬)Morrison,
2009(،‫ﻭﺍﻟﺘﻲ‬‫ﺍﻟﺤﺩﻴﺜﺔ‬ ‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻋﻥ‬ ‫ﺍﻟﻜﺸﻑ‬ ‫ﺇﻟﻰ‬ ‫ﻫﺩﻓﺕ‬
‫ﺍﻟ‬ ‫ﻟﻤﺭﺍﺠﻌﺔ‬‫ﻟﻠﻤﺤﺎﺴﺒﻴﻥ‬ ‫ﺍﻷﻤﺭﻴﻜﻲ‬ ‫ﺍﻟﻤﻌﻬﺩ‬ ‫ﻋﻥ‬ ‫ﺍﻟﺼﺎﺩﺭﺓ‬ ‫ﺯﻤﻴل‬
،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺸﺭﻜﺎﺕ‬ ‫ﺒﺄﺩﺍﺀ‬ ‫ﺍﻟﻤﺘﻌﻠﻕ‬ ‫ﺍﻟﻘﺎﻨﻭﻨﻴﻴﻥ‬‫ﻭﻗﺩ‬‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺃﺠﺭﻴﺕ‬
‫ﻤﻥ‬ ‫ﻭﺇﺠﺎﺒﺎﺕ‬ ‫ﺒﻴﺎﻨﺎﺕ‬ ‫ﺠﻤﻊ‬ ‫ﺨﻼل‬ ‫ﻤﻥ‬)326(‫ﺠﺎﻤﻌﺔ‬ ‫ﻓﻲ‬ ‫ﻓﺭﺩﺍ‬
‫ﺍﻟﺠﻨﻭﺒﻴﺔ‬ ‫ﻜﺎﺭﻭﻟﻴﻨﺎ‬ ‫ﻭﻻﻴﺔ‬.‫ﺍﻻﺭﺘﺒﺎﻁ‬ ‫ﻤﻌﺎﻤل‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺍﺴﺘﺨﺩﻤﺕ‬
‫ﺍﻻﺴﺘﺠﺎﺒﺎﺕ‬ ‫ﻭﺍﺘﺠﺎﻫﺎﺕ‬ ‫ﺩﺭﺠﺎﺕ‬ ‫ﻟﺘﻘﻴﻴﻡ‬.‫ﻨﺘﺎﺌﺞ‬ ‫ﺃﻅﻬﺭﺕ‬ ‫ﻭﻗﺩ‬
‫ﺸﺭﻜﺎﺕ‬ ‫ﺇﺩﺍﺭﺓ‬ ‫ﺘﻤﺎﺭﺴﻬﺎ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﺴﻠﺒﻴﺔ‬ ‫ﺍﻟﺴﻠﻭﻜﺎﺕ‬ ‫ﺃﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬
‫ﺍﻷﻤﺭﻴﻜﻲ‬ ‫ﺍﻟﻤﻌﻬﺩ‬ ‫ﻀﺩ‬ ‫ﺇﺩﺍﺭﺘﻬﺎ‬ ‫ﺘﺤﻴﺯ‬ ‫ﺘﻅﻬﺭ‬ ‫ﺍﻟﺼﻐﻴﺭﺓ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬
،‫ﺍﻟﻜﺒﻴﺭﺓ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﻴﺔ‬ ‫ﺒﺎﻟﺸﺭﻜﺎﺕ‬ ‫ﻤﻘﺎﺭﻨﺔ‬ ‫ﺍﻟﻘﺎﻨﻭﻨﻴﻴﻥ‬ ‫ﻟﻠﻤﺤﺎﺴﺒﻴﻥ‬
‫ﺍﻟﻤﻌﻬﺩ‬ ‫ﺃﺼﺩﺭﻫﺎ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﺤﺩﻴﺜﺔ‬ ‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺃﻥ‬ ‫ﻭﺃﻅﻬﺭﺕ‬
‫ﺍﻷﻤﺭﻴﻜﻲ‬،‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﺴﺘﺨﺩﺍﻡ‬ ‫ﺃﻥ‬ ‫ﻭﺒﻴﻨﺕ‬‫ﻴﺅﺩﻱ‬
‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺸﺭﻜﺎﺕ‬ ‫ﻨﻭﻋﻴﺔ‬ ‫ﺘﺤﺴﻴﻥ‬ ‫ﺇﻟﻰ‬ ‫ﻓﻌﺎل‬ ‫ﺒﺸﻜل‬.
‫ﻫﺩﻓﺕ‬ ‫ﻜﻤﺎ‬‫ﺩﺭﺍﺴﺔ‬)Poel, 2009(‫ﻋﻤﻠﻴﺔ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﺒﻴﺎﻥ‬ ‫ﺇﻟﻰ‬
‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺨﺩﻤﺎﺕ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬
‫ﻋﻤﻠﻴﺎﺕ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻹﺸﺭﺍﻑ‬ ‫ﻤﻥ‬ ‫ﻜل‬ ‫ﺒﻴﻥ‬ ‫ﺍﻟﻌﻼﻗﺔ‬ ‫ﻭﺒﻴﺎﻥ‬ ‫ﻭﺍﻟﻤﺤﺎﺴﺒﺔ‬
‫ﺃﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻭﺒﻴﻨﺕ‬ ،‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﻗﺒﺔ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﻭﻨﺘﺎﺌﺞ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬
‫ﺍﻫﺘﻤﺕ‬ ‫ﻗﺩ‬ ‫ﻭﺃﻤﺭﻴﻜﺎ‬ ‫ﺃﻭﺭﻭﺒﺎ‬ ‫ﺩﻭل‬ ‫ﻤﻥ‬ ‫ﺍﻟﻜﺜﻴﺭ‬ ‫ﻭﻏﻴﺭﻫﺎ‬ ‫ﻫﻭﻟﻨﺩﺍ‬
‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺨﺩﻤﺎﺕ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﻤﺤﺎﻓﻅﺔ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﻓﻲ‬ ‫ﻜﺒﻴﺭ‬ ‫ﺒﺸﻜل‬
‫ﺍﻟﺩﻭل‬ ‫ﺒﻌﺽ‬ ‫ﻗﻴﺎﻡ‬ ‫ﻭﺃﻅﻬﺭﺕ‬ ،‫ﻤﻜﺎﺘﺒﻬﺎ‬ ‫ﻓﻲ‬‫ﺒ‬‫ﺩﻭﺭ‬ ‫ﺎﺴﺘﺒﺩﺍل‬
‫ﻭﺍﻟﻤﺘﻤﺜﻠﺔ‬ ‫ﺍﻟﺩﺍﺨﻠﻴﻴﻥ‬ ‫ﺍﻟﻤﺩﻗﻘﻴﻥ‬‫ﻓﻲ‬‫ﺒﺠﻬﺎﺕ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﻲ‬
‫ﻋﺎﻡ‬ ‫ﻭﺇﺸﺭﺍﻑ‬ ‫ﺭﻗﺎﺒﺔ‬.‫ﻤﻥ‬ ‫ﺘﻜﻭﻨﺕ‬ ‫ﻋﻴﻨﺔ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺃﺠﺭﻴﺕ‬
)4638(‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﺍﺨﺘﻴﺎﺭ‬ ‫ﺘﻡ‬ ‫ﻭﻗﺩ‬ ،‫ﻫﻭﻟﻨﺩﺍ‬ ‫ﻓﻲ‬ ‫ﺸﺭﻜﺔ‬
‫ﻤﺭﺍﺠﻌﻲ‬ ‫ﺩﻭﺭ‬ ‫ﺍﺴﺘﺒﺩﻟﺕ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﺩﻭل‬ ‫ﻤﻥ‬ ‫ﺘﻌﺘﺒﺭ‬ ‫ﻷﻨﻬﺎ‬ ‫ﻫﻭﻟﻨﺩﺍ‬
‫ﺨﺎﺭﺠﻴﺔ‬ ‫ﻭﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﺭﺍﻗﺒﺔ‬ ‫ﺒﺠﻬﺎﺕ‬ ‫ﺍﻟﺯﻤﻴل‬.‫ﻜل‬ ‫ﺒﻴﻥ‬ ‫ﻭﺒﺎﻟﻤﻘﺎﺭﻨﺔ‬
‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﻌﺎﻡ‬ ‫ﺍﻹﺸﺭﺍﻑ‬ ‫ﻭﺠﻬﺎﺕ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﻲ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻤﻥ‬
‫ﻭﺍﻟﻤﺭﺍ‬ ‫ﺍﻟﻤﺭﺍﻗﺒﺔ‬ ‫ﺠﻬﺎﺕ‬ ‫ﺃﻥ‬ ‫ﻭﺠﺩ‬ ‫ﻓﻘﺩ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻋﻤﻠﻴﺎﺕ‬‫ﺠﻌﺔ‬
‫א‬، ‫א‬ ‫א‬ ‫א‬‫ﹼﺩ‬‫ﻠ‬‫ﺍﻟﻤﺠ‬8،‫ﺍﻟﻌﺩﺩ‬4،2012
-793-
‫ﺍﻟﻤﺴﺘﻘﻠ‬ ‫ﺍﻟﻌﺎﻡ‬ ‫ﻭﺍﻹﺸﺭﺍﻑ‬‫ﺔ‬‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﻭﺃﻓﻀل‬ ‫ﺃﻜﺒﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻟﻬﺎ‬
‫ﺍﻟﻤﺨﺘﻠﻔﺔ‬ ‫ﻭﺍﻟﺸﺭﻜﺎﺕ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻋﻤﻠﻴﺎﺕ‬.
‫ﻭﻫﺩﻓﺕ‬‫ﺩﺭﺍﺴﺔ‬)Ismail & et at, 2008(‫ﺒﻴﺎﻥ‬ ‫ﺇﻟﻰ‬
‫ﻤﺎﻟﻴﺯﻴﺎ‬ ‫ﻓﻲ‬ ‫ﻭﺍﻟﻤﺘﻭﺴﻁﺔ‬ ‫ﺍﻟﺼﻐﻴﺭﺓ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺍﻟﺘﺯﺍﻡ‬
‫ﻭﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﺒﻤﻌﺎﻴﻴﺭ‬.‫ﺇﺠﺭﺍﺀ‬ ‫ﺒﻭﺴﺎﻁﺔ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺘﻤﺕ‬ ‫ﻭﻗﺩ‬
‫ﻤﻘ‬‫ﻓﻲ‬ ‫ﻭﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻌﺎﻤﻠﻴﻥ‬ ‫ﻤﻥ‬ ‫ﻋﺩﺩ‬ ‫ﻤﻊ‬ ‫ﺎﺒﻠﺔ‬
‫ﻤﺎﻟﻴﺯﻴﺎ‬.‫ﻤﻜﺎﺘﺏ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﺘﻘﻴﻴﻡ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﺃﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻭﺒﻴﻨﺕ‬
‫ﺘﻘﻴﻴﻡ‬ ‫ﺃﻥ‬ ‫ﺃﻭﻀﺤﺕ‬ ‫ﻜﻤﺎ‬ ،‫ﻤﻨﻅﻤﺔ‬ ‫ﻤﻨﻬﺠﻴﺔ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﻫﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬
‫ﺘﻨﻤﻴﺔ‬ ‫ﻋﻠﻰ‬ ‫ﻴﺴﺎﻋﺩ‬ ‫ﺃﻥ‬ ‫ﺸﺄﻨﻪ‬ ‫ﻤﻥ‬ ‫ﺃﻤﺭ‬ ‫ﻤﺴﺘﻤﺭ‬ ‫ﺒﺸﻜل‬ ‫ﺍﻟﻤﺩﻗﻘﻴﻥ‬
‫ﺍﻟﻜﻔ‬ ‫ﺤﺩ‬ ‫ﺇﻟﻰ‬ ‫ﺒﻬﺎ‬ ‫ﻭﺍﻟﻭﺼﻭل‬ ‫ﻭﺘﻁﻭﻴﺭﻫﺎ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻋﻤﻠﻴﺎﺕ‬،‫ﺎﺀﺓ‬
‫ﺤﻴﺙ‬‫ﺇ‬‫ﻓﻲ‬ ‫ﻤﻬﻤﺎ‬ ‫ﻋﻨﺼﺭﺍ‬ ‫ﺘﻌﺩ‬ ‫ﺍﻟﻤﺴﺘﻤﺭﺓ‬ ‫ﺍﻟﻤﺭﺍﻗﺒﺔ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﻥ‬
‫ﻫﺫﻩ‬ ‫ﺤﺭﺹ‬ ‫ﻀﺭﻭﺭﺓ‬ ‫ﺇﻟﻰ‬ ‫ﺇﻀﺎﻓﺔ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻨﺠﺎﺡ‬
‫ﻟﺘﻁﻠﻌﺎﺕ‬ ‫ﻤﻭﺍﻓﻘﺔ‬ ‫ﺍﻟﻤﻘﺩﻤﺔ‬ ‫ﺨﺩﻤﺎﺘﻬﺎ‬ ‫ﺘﻜﻭﻥ‬ ‫ﺃﻥ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬
،‫ﻋﻠﻴﻪ‬ ‫ﺍﻟﻤﺤﺎﻓﻅﺔ‬ ‫ﻭﺒﺎﻟﺘﺎﻟﻲ‬ ‫ﻭﺜﻘﺘﻪ‬ ‫ﺭﻀﺎﻩ‬ ‫ﺒﻜﺴﺏ‬ ‫ﻭﻜﻔﻴﻠﺔ‬ ‫ﺍﻟﻌﻤﻴل‬
‫ﻤﺘﻁﻠﺒﺎﺕ‬ ‫ﺒﻴﻥ‬ ‫ﺘﺠﻤﻊ‬ ‫ﺃﻥ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻋﻠﻰ‬ ‫ﻓﺈﻥ‬ ‫ﻭﺒﺎﻟﺘﺎﻟﻲ‬
‫ﺍﻟ‬‫ﺨﺩﻤﺎﺘﻬﺎ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻴﺤﻘﻕ‬ ‫ﻤﺎ‬ ‫ﻭﺒﻴﻥ‬ ‫ﻌﻤﻴل‬.‫ﺃﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺒﻴﻨﺕ‬ ‫ﻜﻤﺎ‬
‫ﻋﻠﻴﻬﺎ‬ ‫ﻭﺍﻹﺸﺭﺍﻑ‬ ‫ﻭﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﻋﻤﻠﻴﺎﺕ‬ ‫ﺘﻘﻴﻴﻡ‬ ‫ﺇﻟﻰ‬ ‫ﺍﻟﺤﺎﺠﺔ‬
‫ﺍﻟﻤﺸﺘﺭﻜﻴﻥ‬ ‫ﺍﻷﻁﺭﺍﻑ‬ ‫ﺒﻴﻥ‬ ‫ﺍﻟﻌﻼﻗﺎﺕ‬ ‫ﺘﻨﻅﻴﻡ‬ ‫ﺇﻟﻰ‬ ‫ﺍﻟﺤﺎﺠﺔ‬ ‫ﻤﻥ‬ ‫ﺘﻨﺒﻊ‬
‫ﻤﺎﻟﻴﺔ‬ ‫ﻭﺃﻋﻤﺎل‬ ‫ﻭﻤﻌﺎﻤﻼﺕ‬ ‫ﻋﻼﻗﺎﺕ‬ ‫ﻓﻲ‬.‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﻭﺃﺸﺎﺭﺕ‬
‫ﻭﺍﻟﻤ‬ ‫ﺍﻟﺼﻐﻴﺭﺓ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺍﻟﺘﺯﺍﻡ‬ ‫ﺇﻟﻰ‬‫ﻤﺎﻟﻴﺯﻴﺎ‬ ‫ﻓﻲ‬ ‫ﺘﻭﺴﻁﺔ‬
‫ﺇﻀﺎﻓﺔ‬ ،‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﺒﻤﻌﺎﻴﻴﺭ‬‫ﺇﻟﻰ‬‫ﻭﺇﺸﺭﺍﻑ‬ ‫ﻤﺭﺍﻗﺒﺔ‬ ‫ﺇﻟﻰ‬ ‫ﺨﻀﻭﻋﻬﺎ‬
‫ﺠﻭﺩﺘﻬﺎ‬ ‫ﻭﺭﻓﻊ‬ ‫ﺘﻁﻭﺭﻫﺎ‬ ‫ﻓﻲ‬ ‫ﻴﺴﺎﻋﺩ‬ ‫ﺍﻟﺫﻱ‬ ‫ﺍﻷﻤﺭ‬ ،‫ﻤﺴﺘﻤﺭﻴﻥ‬.
‫ﻭﻫﺩﻓﺕ‬‫ﺩﺭﺍﺴﺔ‬)،‫ﺍﻟﻨﻭﺍﻴﺴﺔ‬(2006‫ﺇﻟﻰ‬‫ﺍﻟﺘﻌﺭﻑ‬‫ﻋﻠﻰ‬
‫ﺍﻟﻌﻭﺍﻤل‬‫ﺍﻟﻤﺅﺜﺭﺓ‬‫ﻋﻠﻰ‬‫ﺠﻭﺩﺓ‬‫ﺘﺩﻗﻴﻕ‬‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬‫ﻤﻥ‬‫ﻨﻅﺭ‬ ‫ﻭﺠﻬﺔ‬
‫ﻤﺩﻗﻘﻲ‬‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬‫ﺍﻟﺨﺎﺭﺠﻴﻴﻥ‬‫ﻓﻲ‬‫ﻭﺫﻟﻙ‬ ،‫ﺍﻷﺭﺩﻥ‬‫ﻤﻥ‬‫ﺨﻼل‬
‫ﺘﺤﻠﻴل‬‫ﻤﺘﻐﻴﺭﺍﺕ‬‫ﺍﻟﺩﺭﺍﺴﺔ‬‫ﺍﻟﺒﺎﻟﻐﺔ‬‫ﻤﺘﻐﻴﺭﺍﺕ‬ ‫ﺨﻤﺴﺔ‬‫ﻤﺴﺘﻘﻠﺔ‬‫ﻭﻫﻲ‬:
‫ﺃﻫﻤﻴﺔ‬‫ﺠﻭﺩﺓ‬‫ﺘﺩﻗﻴﻕ‬،‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬‫ﻭﺍﻟﻌﻭﺍﻤل‬‫ﺍﻟﻤﺘﻌﻠﻘﺔ‬‫ﺒﺈﺠﺭﺍﺀﺍﺕ‬
‫ﺍﻟﻌﻤل‬‫ﻭﺍﻟﻌﻭﺍﻤل‬ ،‫ﺍﻟﻤﻴﺩﺍﻨﻲ‬‫ﺍﻟﻤﺭﺘﺒﻁﺔ‬‫ﺒﺄﺘﻌﺎﺏ‬،‫ﺍﻟﺘﺩﻗﻴﻕ‬
‫ﻭﺍﻟﻌﻭﺍﻤل‬‫ﺍﻟﻤﺘﻌﻠﻘﺔ‬‫ﺒﺘﻨﻅﻴﻡ‬‫ﻤﻜﺘﺏ‬‫ﻭﺍﻟﻌﻭﺍﻤل‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬‫ﺍﻟﻤﺘﻌﻠﻘﺔ‬
‫ﺒﻔﺭﻴﻕ‬،‫ﺍﻟﺘﺩﻗﻴﻕ‬‫ﻭﺒﻴﺎﻥ‬‫ﺘﺄﺜﻴﺭﻫﺎ‬‫ﻋ‬‫ﻠﻰ‬‫ﺠﻭﺩﺓ‬.‫ﻋﻴﻨﺔ‬ ‫ﺘﻜﻭﻨﺕ‬
‫ﻤﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬)126(‫ﹰ‬‫ﺎ‬‫ﻤﺤﺎﺴﺒ‬.‫ﻭﻗﺩ‬‫ﺘﻭﺼﻠﺕ‬‫ﺍﻟﺩﺭﺍﺴﺔ‬‫ﺇﻟﻰ‬‫ﺃﻥ‬
(80.20 %)‫ﻤﻥ‬‫ﺍﻟﻤﺩﻗﻘﻴﻥ‬‫ﻴﺩﺭﻜﻭﻥ‬‫ﺃﻫﻤﻴﺔ‬‫ﺠﻭﺩﺓ‬،‫ﺍﻟﺘﺩﻗﻴﻕ‬‫ﻭﺍﻥ‬
‫ﺃﻜﺜﺭ‬‫ﻴﺅﺜﺭ‬ ‫ﻤﺎ‬‫ﻋﻠﻰ‬‫ﺠﻭﺩﺓ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬‫ﻫﻲ‬‫ﺍﻟﻌﻭﺍﻤل‬‫ﺍﻟﻤﺭﺘﺒﻁﺔ‬‫ﺒﻔﺭﻴﻕ‬
‫ﻋﻤل‬‫ﻭﺒﻠﻐﺕ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬( 74.4 %)،‫ﻓﻲ‬‫ﺤﻴﻥ‬‫ﺃﻥ‬‫ﺍﻗل‬‫ﻴﺅﺜﺭ‬ ‫ﻤﺎ‬
‫ﻋﻠﻰ‬‫ﺠﻭﺩﺓ‬‫ﺍﻟـﺘﺩﻗﻴﻕ‬‫ﻫﻲ‬‫ﺍﻟﻌ‬‫ﻭﺍﻤـل‬‫ﺍﻟﻤﺭﺘﺒﻁﺔ‬‫ﺒﻌﻤﻠﻴﺔ‬‫ﺘﻨﻅﻴﻡ‬
‫ﻭﺒﻠﻐ‬ ‫ﺍﻟﻤﻜﺘﺏ‬‫ﺕ‬( 64.6 %)،‫ﻜﻤﺎ‬‫ﻻ‬‫ﻴﻭﺠﺩ‬‫ﺘﺄﺜﻴﺭ‬‫ﺩﻻﻟﺔ‬ ‫ﺫﻭ‬
‫ﺇﺤﺼﺎﺌﻴﺔ‬‫ﻋﻠﻰ‬‫ﺠﻭﺩﺓ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬‫ﻓﻴﻤﺎ‬‫ﻴﺘﻌﻠﻕ‬‫ﺒﺤﺠﻡ‬‫ﺍﻟﻤﻜﺘﺏ‬‫ﻭﺍﻟﺘﻨﻭﻉ‬
‫ﻓﻲ‬‫ﺍﻟﺨﺩﻤﺎﺕ‬‫ﺍﻟﺘﻲ‬‫ﻴﺅﺩﻴﻬﺎ‬‫ﻟﻠﻌﻤﻴل‬.
‫ﺃﻤﺎ‬‫ﺩﺭﺍﺴﺔ‬)Dang, 2004(‫ﻓ‬‫ﺒﻴﻥ‬ ‫ﺍﻟﻤﻘﺎﺭﻨﺔ‬ ‫ﺇﻟﻰ‬ ‫ﻫﺩﻓﺕ‬ ‫ﻘﺩ‬
‫ﺠﻭﺩﺓ‬ ‫ﺘﻘﻴﻴﻡ‬ ‫ﻓﻲ‬ ‫ﻭﺍﻟﺠﺩﻴﺩﺓ‬ ‫ﺍﻟﻘﺩﻴﻤﺔ‬ ‫ﺍﻷﺴﺎﻟﻴﺏ‬،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻋﻤﻠﻴﺎﺕ‬
‫ﻭﺍﺨﺘﺒﺎﺭ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺃﻋﻤﺎل‬ ‫ﻋﻠﻰ‬ ‫ﺫﻟﻙ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻋﻥ‬ ‫ﻭﺍﻟﻜﺸﻑ‬
‫ﺠﻭﺩﺓ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻻﻋﺘﻤﺎﺩ‬ ‫ﺒﺎﻹﻤﻜﺎﻥ‬ ‫ﻜﺎﻥ‬ ‫ﺇﺫﺍ‬ ‫ﻓﻴﻤﺎ‬
‫ﻭﺘﻤ‬ ،‫ﻻ‬ ‫ﺃﻡ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬‫ﺕ‬‫ﻭﻏﻴﺭ‬ ‫ﻤﺎﻟﻴﺔ‬ ‫ﺸﺭﻜﺎﺕ‬ ‫ﻋﺩﺓ‬ ‫ﺒﻴﻥ‬ ‫ﻤﻘﺎﺭﻨﺔ‬
‫ﻤﺨﺘﻠﻔﺔ‬ ‫ﺃﺴﺎﻟﻴﺏ‬ ‫ﺒﺎﺴﺘﺨﺩﺍﻡ‬ ‫ﻤﺎﻟﻴﺔ‬.‫ﺃﺴﻠﻭﺏ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺍﺴﺘﺨﺩﻤﺕ‬
‫ﺍﻟﺘﺤﻠﻴﻠﻲ‬ ‫ﺍﻟﻤﻨﻬﺞ‬،‫ﻁﺭﻴﻕ‬ ‫ﻋﻥ‬ ‫ﻭﺫﻟﻙ‬‫ﺍﻟﻤﺘﻌﻠﻘﺔ‬ ‫ﺍﻟﺴﺎﺒﻘﺔ‬ ‫ﺍﻟﺩﺭﺍﺴﺎﺕ‬
‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺒﻤﻭﻀﻭﻉ‬.‫ﺃﺼﺒﺤﺕ‬ ‫ﺍﻟﺸﺭﻜﺎﺕ‬ ‫ﺃﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺃﻅﻬﺭﺕ‬
‫ﻭﻤﺭﺍﺠﻌﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻭﻭﺴﺎﺌل‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﺴﺘﺨﺩﺍﻡ‬ ‫ﺇﻟﻰ‬ ‫ﻤﺅﺨﺭﺍ‬ ‫ﺘﻤﻴل‬
‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﻜﺒﻴﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻤﻥ‬ ‫ﻟﻬﺎ‬ ‫ﻟﻤﺎ‬ ،‫ﺍﻟﺤﺩﻴﺜﺔ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬
‫ﺍﻟﻤﺎﻟﻴﺔ‬ ‫ﻭﺍﻟﺒﻴﺎﻨﺎﺕ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﺘﻌﺩ‬ ‫ﺤﻴﺙ‬ ،‫ﻭﺍﻟﻨﺘﺎﺌﺞ‬
‫ﺍﻟﻤﺤﺎﻓ‬ ‫ﻋﻠﻰ‬ ‫ﺘﻌﻤل‬ ‫ﺁﻟﻴﺔ‬‫ﻭﺘﻘﻠل‬ ‫ﻭﺍﻟﻤﻌﻠﻭﻤﺎﺕ‬ ‫ﺍﻟﺒﻴﺎﻨﺎﺕ‬ ‫ﻋﻠﻰ‬ ‫ﻅﺔ‬
‫ﻤﺼﺎﻟﺢ‬ ‫ﻋﻠﻰ‬ ‫ﺘﺤﺎﻓﻅ‬ ‫ﺃﻨﻬﺎ‬ ‫ﻜﻤﺎ‬ ،‫ﺍﻟﻐﺵ‬ ‫ﻋﻤﻠﻴﺎﺕ‬ ‫ﺤﺩﻭﺙ‬ ‫ﻤﻥ‬
‫ﻤﻌﻪ‬ ‫ﺘﺘﻌﺎﺭﺽ‬ ‫ﻭﻻ‬ ‫ﺍﻟﻌﻤﻴل‬.
‫ﻭﻫﺩﻓﺕ‬‫ﺩﺭﺍﺴﺔ‬)Brown, 2000(‫ﺇﺫﺍ‬ ‫ﻋﻤﺎ‬ ‫ﺍﻟﻜﺸﻑ‬ ‫ﺇﻟﻰ‬
‫ﺘﺼﻤﻴﻤﻪ‬ ‫ﺘﻡ‬ ‫ﻜﻤﺎ‬ ‫ﻴﻌﻤل‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺒﺭﻨﺎﻤﺞ‬ ‫ﻜﺎﻥ‬‫ﻭﻗﺩ‬ ،
‫ﻋﻠﻰ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺃﺠﺭﻴﺕ‬)703(‫ﺘﻘ‬‫ﺎ‬‫ﺭﻴﺭ‬‫ﻟ‬‫ﻓﻲ‬ ‫ﺍﻟﺯﻤﻼﺀ‬ ‫ﻤﺭﺍﺠﻌﺔ‬
‫ﺍﻟﻔﺘﺭﺓ‬)1992-1994.(‫ﻋﻤل‬ ‫ﺃﺴﻠﻭﺏ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺍﺴﺘﺨﺩﻤﺕ‬
‫ﺍﻻﺨﺘﺒﺎﺭﺍﺕ‬.‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺒﺭﻨﺎﻤﺞ‬ ‫ﻓﻌﺎﻟﻴﺔ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﺃﻅﻬﺭﺕ‬
‫ﺍﻴﺠﺎﺒﻲ‬ ‫ﺩﻭﺭ‬ ‫ﻟﻬﺎ‬ ‫ﺍﻟﺘﻘﺎﺭﻴﺭ‬ ‫ﺃﻥ‬ ‫ﻭﺃﻅﻬﺭﺕ‬ ،‫ﺍﻟﺯﻤﻴل‬ ‫ﺘﻘﺭﻴﺭ‬‫ﻓﻲ‬
‫ﺍﻟﺒﺭﻨﺎﻤﺞ‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﺘﺼﻨﻴﻑ‬ ‫ﻭﻓﻲ‬ ‫ﺍﻟﺒﺭﻨﺎﻤﺞ‬ ‫ﻋﻤل‬ ‫ﺴﻴﺭ‬ ‫ﺤﺴﻥ‬.‫ﻜﻤﺎ‬
‫ﺘﺄﺨﻴﺭ‬ ‫ﻓﻲ‬ ‫ﺴﻠﺒﻴﺔ‬ ‫ﺁﺜﺎﺭ‬ ‫ﻟﻬﺎ‬ ‫ﻴﻜﻭﻥ‬ ‫ﻗﺩ‬ ‫ﺍﻟﺘﻘﺎﺭﻴﺭ‬ ‫ﺃﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺒﻴﻨﺕ‬
‫ﺘﻘ‬ ‫ﻨﺘﺎﺌﺞ‬‫ﺘﺩﺍﺒﻴﺭ‬ ‫ﺇﺠﺭﺍﺀ‬ ‫ﺃﻥ‬ ‫ﻭﺒﻴﻨﺕ‬ ،‫ﺍﻟﺯﻤﻼﺀ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺎﺭﻴﺭ‬
‫ﺤﺴﺏ‬ ‫ﺸﺩﺘﻬﺎ‬ ‫ﻓﻲ‬ ‫ﺘﺨﺘﻠﻑ‬ ،‫ﺍﻟﺒﺭﻨﺎﻤﺞ‬ ‫ﺘﻘﺎﺭﻴﺭ‬ ‫ﻟﻤﺭﺍﺠﻌﻲ‬ ‫ﻋﻼﺠﻴﺔ‬
‫ﺍﻟﻤﺭﺍﺠﻌﻴﻥ‬ ‫ﺘﻭﺼﻴﺎﺕ‬ ‫ﻤﻊ‬ ‫ﺍﻟﺒﺭﻨﺎﻤﺞ‬ ‫ﺘﻘﺎﺭﻴﺭ‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﺍﺘﻔﺎﻕ‬ ‫ﺩﺭﺠﺔ‬
‫ﺃﻨﻔﺴﻬﻡ‬.‫ﺒﻌﺽ‬ ‫ﻭﻓﺭ‬ ‫ﻗﺩ‬ ‫ﺍﻻﺨﺘﺒﺎﺭ‬ ‫ﻫﺫﺍ‬ ‫ﺃﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻭﺃﻅﻬﺭﺕ‬
‫ﺍﻟﺘﻘﺭﻴﺭ‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﺘﺼﻨﻴﻑ‬ ‫ﻓﻲ‬ ‫ﺨﻠل‬ ‫ﺤﺩﻭﺙ‬ ‫ﺇﻤﻜﺎﻨﻴﺔ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻷﺩﻟﺔ‬
‫ﺍﻟﻤﺅﻫﻠﺔ‬‫ﻭﻏﻴﺭ‬‫ﺍﻟ‬‫ﻟﻠﻤﺭﺍﺠﻌﻴﻥ‬ ‫ﻤﺅﻫﻠﺔ‬.
‫ﻫﺩﻓﺕ‬ ‫ﻭﻗﺩ‬‫ﺩﺭﺍﺴﺔ‬)،‫ﺩﻫﻤﺵ‬1994(‫ﺭﻗﺎﺒﺔ‬ ‫ﻤﻔﻬﻭﻡ‬ ‫ﻤﻌﺭﻓﺔ‬ ‫ﺇﻟﻰ‬
‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺇﺘﺒﺎﻉ‬ ‫ﻭﻤﺩﻯ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺃﻋﻤﺎل‬ ‫ﺠﻭﺩﺓ‬
‫ﻭﺘﺤﻠﻴﻠﻬﺎ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﺭﻗﺎﺒﺔ‬ ‫ﻟﻀﺒﻁ‬ ‫ﺍﻷﺭﺩﻥ‬)‫ﺍﻟﻤﻬﻨﻴﺔ‬ ‫ﺍﻟﻤﺘﻁﻠﺒﺎﺕ‬
‫ﻭﺍﻻﺴﺘﺸﺎﺭﺍﺕ‬ ‫ﻭﺍﻟﺘﻔﻭﻴﺽ‬ ‫ﺍﻟﻤﻬﺎﻡ‬ ‫ﻭﺘﻭﺯﻴﻊ‬ ‫ﻭﺍﻟﻜﻔﺎﺀﺓ‬ ‫ﻭﺍﻟﻤﻬﺎﺭﻴﺔ‬
‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺃﺜﺭ‬...‫ﻁﻪ‬ ‫ﻤﺤﻤﺩ‬ ‫ﻭﺤﺎﺯﻡ‬ ‫ﺯﺭ‬ ‫ﺃﺒﻭ‬ ‫ﺇﺴﺤﻕ‬ ‫ﻋﻔﺎﻑ‬
-794-
‫ﻭﺍﻻﺤﺘﻔ‬ ‫ﺍﻟﻌﻤﻼﺀ‬ ‫ﻭﻗﺒﻭل‬‫ﺍﻹﺸﺭﺍﻓﻴﺔ‬ ‫ﻭﺍﻟﺭﻗﺎﺒﺔ‬ ‫ﺒﻬﻡ‬ ‫ﺎﻅ‬(،‫ﻭﻜﺫﻟﻙ‬
‫ﺃﻴ‬ ‫ﻭﺠﻭﺩ‬ ‫ﺍﺨﺘﺒﺎﺭ‬‫ﺔ‬‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻫﺫﻩ‬ ‫ﻭﺘﻁﺒﻴﻕ‬ ‫ﺇﺘﺒﺎﻉ‬ ‫ﺩﺭﺠﺔ‬ ‫ﻓﻲ‬ ‫ﺍﺨﺘﻼﻓﺎﺕ‬
‫ﺘﺩﻗﻴﻕ‬ ‫ﺒﻤﻜﺘﺏ‬ ‫ﻭﺍﺭﺘﺒﺎﻁﻬﺎ‬ ‫ﺤﺠﻤﻬﺎ‬ ‫ﺒﺎﺨﺘﻼﻑ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﺭﻗﺎﺒﺔ‬ ‫ﻟﻀﻭﺍﺒﻁ‬
‫ﺘﺄﺴﻴﺴﻬﺎ‬ ‫ﻭﺘﺎﺭﻴﺦ‬ ‫ﻋﺎﻟﻤﻲ‬،‫ﺭﻗﺎﺒﺔ‬ ‫ﻋﻥ‬ ‫ﻤﺴﺅﻭل‬ ‫ﺨﺎﺹ‬ ‫ﻗﺴﻡ‬ ‫ﻭﻭﺠﻭﺩ‬
‫ﻓﻴﻬﺎ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺃﻋﻤﺎل‬ ‫ﺠﻭﺩﺓ‬.‫ﺍﻟﻤﻌﻭﻗﺎﺕ‬ ‫ﺇﻟﻰ‬ ‫ﺍﻟﺘﻌﺭﻑ‬ ‫ﻤﺤﺎﻭﻟﺔ‬ ‫ﻭﻜﺫﻟﻙ‬
‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﺭﻗﺎﺒﺔ‬ ‫ﻟﻨﻅﺎﻡ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻫﺫﻩ‬ ‫ﺇﺘﺒﺎﻉ‬ ‫ﺩﻭﻥ‬ ‫ﺘﺤﻭل‬ ‫ﻗﺩ‬ ‫ﺍﻟﺘﻲ‬
‫ﻭﺘﻁﺒﻴﻘﻪ‬.،‫ﻟﻠﺩﺭﺍﺴﺔ‬ ‫ﺍﻟﻼﺯﻤﺔ‬ ‫ﺍﻟﺒﻴﺎﻨﺎﺕ‬ ‫ﻟﺠﻤﻊ‬ ‫ﺍﺴﺘﺒﺎﻨﺔ‬ ‫ﺘﺼﻤﻴﻡ‬ ‫ﺘﻡ‬ ‫ﻭﻗﺩ‬
‫ﻤﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻤﺠﺘﻤﻊ‬ ‫ﺘﻜﻭﻥ‬ ‫ﺤﻴﺙ‬)21(‫ﻟﻌﺎﻡ‬ ‫ﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬
)1993(‫ﺇﺩﺭﺍﻙ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻟﺩﻯ‬ ‫ﻴﻭﺠﺩ‬ ‫ﺍﻨﻪ‬ ‫ﺇﻟﻰ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻭﺨﻠﺼﺕ‬ ،
‫ﺭﻗﺎ‬ ‫ﻀﻭﺍﺒﻁ‬ ‫ﻭﺘﻁﺒﻴﻕ‬ ‫ﺇﺘﺒﺎﻉ‬ ‫ﻟﻤﻔﻬﻭﻡ‬ ‫ﻜﺎﻑ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺃﻋﻤﺎل‬ ‫ﺠﻭﺩﺓ‬ ‫ﺒﺔ‬
‫ﻭﺃﻫﻤﻴﺘﻬﺎ‬.‫ﺭﻗﺎﺒﺔ‬ ‫ﻀﻭﺍﺒﻁ‬ ‫ﻭﺘﻁﺒﻴﻕ‬ ‫ﺒﺈﺘﺒﺎﻉ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻫﺫﻩ‬ ‫ﻭﺘﻘﻭﻡ‬
‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺃﻋﻤﺎل‬ ‫ﺠﻭﺩﺓ‬)60%-79(%‫ﻭﺠﺩ‬ ‫ﺇﺫ‬ ‫ﺍﻟﺤﺎﻻﺕ‬ ‫ﻤﻥ‬
‫ﺃﻥ‬)3(‫ﻜﺎﻓﺔ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﺭﻗﺎﺒﺔ‬ ‫ﻀﻭﺍﺒﻁ‬ ‫ﻭﺘﻁﺒﻴﻕ‬ ‫ﺒﺈﺘﺒﺎﻉ‬ ‫ﺘﻘﻭﻡ‬ ‫ﻤﻜﺎﺘﺏ‬
‫ﻓﻲ‬)80%-100(%‫ﻭ‬ ،‫ﺍﻟﺤﺎﻻﺕ‬ ‫ﻤﻥ‬)10(‫ﻓﻲ‬ ‫ﻤﻜﺎﺘﺏ‬
)60%-79(%‫ﻤ‬ ‫ﻭﺍﻻﺭﺒﻌﺔ‬ ،‫ﺍﻟﺤﺎﻻﺕ‬ ‫ﻤﻥ‬‫ﻓﻲ‬ ‫ﺍﻟﺒﺎﻗﻴﺔ‬ ‫ﻜﺎﺘﺏ‬
)40%-59(%‫ﺍﻟﺤﺎﻻﺕ‬ ‫ﻤﻥ‬.‫ﻗﺩ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﻤﻌﻭﻗﺎﺕ‬ ‫ﺃﻜﺜﺭ‬ ‫ﺃﻥ‬ ‫ﻭﺘﺒﻴﻥ‬
‫ﺃﻋﻤﺎل‬ ‫ﺠﻭﺩﺓ‬ ‫ﻟﺭﻗﺎﺒﺔ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻫﺫﻩ‬ ‫ﻭﺘﻁﺒﻴﻕ‬ ‫ﺇﺘﺒﺎﻉ‬ ‫ﺩﻭﻥ‬ ‫ﺘﺤﻭل‬
‫ﺒ‬ ‫ﻗﺎﻨﻭﻨﻲ‬ ‫ﺇﻟﺯﺍﻡ‬ ‫ﻭﺠﻭﺩ‬ ‫ﻋﺩﻡ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬‫ﺎ‬‫ﻟﺭﻗﺎﺒﺔ‬ ‫ﺨﺎﺹ‬ ‫ﻨﻅﺎﻡ‬ ‫ﺘﺒﺎﻉ‬
‫ﺇﺩﺭﺍﻙ‬ ‫ﻭﺠﻭﺩ‬ ‫ﺒﻌﺩﻡ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻋﻴﻨﺔ‬ ‫ﺃﻓﺭﺍﺩ‬ ‫ﺍﻋﺘﻘﺎﺩ‬ ‫ﺜﻡ‬ ‫ﻭﻤﻥ‬ ،‫ﺍﻟﺠﻭﺩﺓ‬
‫ﺨﺎﺹ‬ ‫ﻨﻅﺎﻡ‬ ‫ﺇﺘﺒﺎﻉ‬ ‫ﻷﻫﻤﻴﺔ‬ ‫ﻜﺎﻑ‬‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﻟﺭﻗﺎﺒﺔ‬.
‫ﻤﺎ‬‫ﻴﻤﻴﺯ‬‫ﻫﺫﻩ‬‫ﺍﻟﺩﺭﺍﺴﺔ‬
‫ﺍﻟﺤﺎﻟﻴﺔ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺘﻨﺎﻭﻟﺕ‬‫ﻤﻔﻬﻭﻤ‬‫ﹰ‬‫ﺎ‬‫ﺠﺩﻴﺩ‬‫ﹰ‬‫ﺍ‬‫ﺒﺭﻨﺎﻤﺞ‬ ‫ﻭﻫﻭ‬
‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﺒﻨﻴﺔ‬ ‫ﻟﺘﻁﻭﻴﺭ‬ ‫ﻭﺫﻟﻙ‬ ،‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬
‫ﻤﻥ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻜﺭﺓ‬ ‫ﺒﺘﺒﻨﻲ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻭﻤﻨﻬﺎ‬ ‫ﺍﻟﻌﺭﺒﻴﺔ‬ ‫ﺍﻟﺩﻭل‬
‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﻋﻥ‬ ‫ﻭﺍﻟﻜﺸﻑ‬ ،‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺨﻼل‬
‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬‫ﻤﻥ‬ ‫ﺍﻟﻤﻌﺘﻤﺩﺓ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬‫ﺍﻟ‬‫ﻤﻌﻬﺩ‬‫ﺍﻷﻤﺭﻴﻜﻲ‬
‫ﻟﻠ‬‫ﻤﺤﺎﺴﺒﻴﻥ‬‫ﻜﻤﺭﺠﻊ‬ ‫ﺍﻟﻘﺎﻨﻭﻨﻴﻴﻥ‬‫ﻟ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﺘﻘﻴﻴﻡ‬.
‫ﻋﻠﻡ‬ ‫ﻭﺤﺴﺏ‬‫ﺍﻟﺒﺎﺤﺜﻴﻥ‬‫ﻟﺒﻨﺎﺀ‬ ‫ﹰ‬‫ﻼ‬‫ﻤﺩﺨ‬ ‫ﺴﺘﻜﻭﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻫﺫﻩ‬ ‫ﻓﺈﻥ‬ ،
‫ﺍﻟﺘﺠﺭﺒﺔ‬ ‫ﻭﻨﻘل‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻨﻅﺎﻡ‬ ‫ﻭﺘﻁﻭﻴﺭ‬‫ﺇﻟﻰ‬‫ﻤﻜﺎﺘﺏ‬
‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﻭﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬.
‫ﺍﻟﺜﺎﻟﺙ‬ ‫ﺍﻟﻘﺴﻡ‬:‫ﺍﻟﺩ‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﻭﺘﺤﻠﻴل‬ ‫ﻋﺭﺽ‬‫ﺭﺍﺴﺔ‬‫ﺍﻟﻤﻴﺩﺍﻨﻴﺔ‬
‫ﺍﻻﺠﺘﻤﺎﻋﻴﺔ‬ ‫ﻟﻠﻌﻠﻭﻡ‬ ‫ﺍﻹﺤﺼﺎﺌﻴﺔ‬ ‫ﺍﻟﺭﺯﻤﺔ‬ ‫ﺍﺴﺘﺨﺩﺍﻡ‬ ‫ﺘﻡ‬
)SPSS(‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻓﺭﻀﻴﺎﺕ‬ ‫ﻻﺨﺘﺒﺎﺭ‬ ‫ﺍﻟﻤﻨﺎﺴﺏ‬ ‫ﺍﻟﺘﺤﻠﻴل‬ ‫ﻹﺠﺭﺍﺀ‬
‫ﻭﺫﻟﻙ‬‫ﺒﺎﺴﺘﺨﺩﺍﻡ‬،‫ﺍﻟﻤﻌﻴﺎﺭﻴﺔ‬ ‫ﻭﺍﻻﻨﺤﺭﺍﻓﺎﺕ‬ ‫ﺍﻟﺤﺴﺎﺒﻴﺔ‬ ‫ﺍﻟﻤﺘﻭﺴﻁﺎﺕ‬
‫ﺍﻟﻨﺴﺒﻴﺔ‬ ‫ﺍﻷﻫﻤﻴﺔ‬ ‫ﻭﻤﻌﺭﻓﺔ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺃﺴﺌﻠﺔ‬ ‫ﻋﻥ‬ ‫ﺍﻹﺠﺎﺒﺔ‬ ‫ﺃﺠل‬ ‫ﻤﻥ‬.
‫ﻭ‬‫ﺍﻷﺤﺎﺩﻱ‬ ‫ﺍﻟﺘﺒﺎﻴﻥ‬ ‫ﺘﺤﻠﻴل‬)ANOVA(‫ﻓﺭﻀﻴﺎﺕ‬ ‫ﻻﺨﺘﺒﺎﺭ‬
‫ﺍﻟﺩﺭﺍﺴﺔ‬‫ﺍﻟﻤﺘﻌﺩﺩ‬ ‫ﺍﻻﻨﺤﺩﺍﺭ‬ ‫ﺘﺤﻠﻴل‬ ‫ﻭﺍﺨﺘﺒﺎﺭ‬ ،.
‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻟﻌﻴﻨﺔ‬ ‫ﺍﻟﺩﻴﻤﻐﺭﺍﻓﻴﺔ‬ ‫ﻟﻠﺨﺼﺎﺌﺹ‬ ‫ﻭﺘﺤﻠﻴل‬ ‫ﻋﺭﺽ‬
‫ﺭﻗﻡ‬ ‫ﺠﺩﻭل‬)1:(‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻋﻴﻨﺔ‬ ‫ﻷﻓﺭﺍﺩ‬ ‫ﺍﻟﺩﻴﻤﻐﺭﺍﻓﻴﺔ‬ ‫ﺍﻟﻤﺘﻐﻴﺭﺍﺕ‬ ‫ﻭﺼﻑ‬
‫ﺍﻟﺭﻗﻡ‬‫ﺍﻟﻤﺘﻐﻴﺭ‬‫ﺍﻟﻔﺌﺔ‬‫ﺍﻟﺘﻜﺭﺍﺭ‬‫ﺍﻟﻤﺌﻭﻴﺔ‬ ‫ﺍﻟﻨﺴﺒﺔ‬
‫ﺸﺭﻴﻙ‬1711.1
‫ﻤﺩﻴﺭ‬149.2
‫ﺭ‬ ‫ﻤﺩﻗﻕ‬‫ﺌﻴﺱ‬)‫ﻤﺴﺅﻭل‬(4428.8
‫ﻤﺩﻗﻕ‬ ‫ﻤﺴﺎﻋﺩ‬5737.3
‫ﺫﻟﻙ‬ ‫ﻏﻴﺭ‬)‫ﻤﺤﺎﺴﺏ‬ ،‫ﻤﺘﺩﺭﺏ‬ ‫ﻤﺩﻗﻕ‬ ،‫ﻤﺩﻗﻕ‬(2113.7
1‫ﺍﻟﻤﻨﺼﺏ‬
‫ﺍﻟﻤﺠﻤﻭﻉ‬153100.0
‫ﻤﺤﺎﺴﺒﺔ‬12682.4
‫ﺃﻋﻤﺎل‬ ‫ﺇﺩﺍﺭﺓ‬00
‫ﺍﻗﺘﺼﺎﺩ‬159.8
‫ﻭﻤﺼﺭﻓﻴﺔ‬ ‫ﻤﺎﻟﻴﺔ‬)‫ﺘﻤﻭﻴل‬(42.6
‫ﺃﺨﺭﻯ‬85.2
2‫ﺍﻟﺘﺨﺼﺹ‬
‫ﺍﻟﻤﺠﻤﻭﻉ‬153100.0
‫א‬، ‫א‬ ‫א‬ ‫א‬‫ﹼﺩ‬‫ﻠ‬‫ﺍﻟﻤﺠ‬8،‫ﺍﻟﻌﺩﺩ‬4،2012
-795-
‫ﻤﻥ‬10‫ﺴﻨﻭﺍ‬‫ﻓﺄﻜﺜﺭ‬ ‫ﺕ‬85.2
‫ﻤﻥ‬5‫ﻤﻥ‬ ‫ﻭﺃﻗل‬ ‫ﺴﻨﻭﺍﺕ‬10‫ﺴﻨﻭﺍﺕ‬00
‫ﻤﻥ‬2‫ﻤﻥ‬ ‫ﻭﺃﻗل‬ ‫ﺴﻨﺔ‬5‫ﺴﻨﻭﺍﺕ‬00
‫ﻤﻥ‬ ‫ﺃﻗل‬2‫ﺴﻨﺔ‬14594.8
3‫ﺍﻟﺨﺒﺭﺓ‬
‫ﺍﻟﻤﺠﻤﻭﻉ‬153100.0
‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﻴﺭ‬3925.5
‫ﺍﻟﺩﻭﻟﻴﺔ‬ ‫ﺍﻟﻤﺎﻟﻲ‬ ‫ﺍﻻﺒﻼﻍ‬ ‫ﻤﻌﺎﻴﺭ‬2516.3
‫ﺍﻟﺩﻭﻟﻴﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻌﺎﻴﻴﺭ‬3623.5
‫ﺍﻟﺩﻭﻟﻴﺔ‬ ‫ﺍﻟﺩﺍﺨﻠﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻌﺎﻴﻴﺭ‬5334.6
‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﻤﻬﻨﺔ‬ ‫ﺍﺨﻼﻗﻴﺎﺕ‬ ‫ﻭﻗﻭﺍﻋﺩ‬ ‫ﻤﺒﺎﺩﺉ‬00
‫ﺍﻟﺘﺸﺭﻴ‬‫ﻌ‬‫ﺍﻟﻌﻼﻗﺔ‬ ‫ﺫﺍﺕ‬ ‫ﻭﺍﻟﻘﻭﺍﻨﻴﻥ‬ ‫ﺎﺕ‬00
‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻤﻌﺎﻴﻴﺭ‬00
‫ﺍﻻﻤﺭﻴﻜﻴﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻌﺎﻴﻴﺭ‬00
4‫ﺍﻟﺘﺩﺭﻴﺒﻴﺔ‬ ‫ﺍﻟﺩﻭﺭﺍﺕ‬
‫ﺍﻟﻤﺠﻤﻭﻉ‬153100.0
‫ﺍﻟﺠﺩﻭل‬ ‫ﻴﺒﻴﻥ‬‫ﺭﻗﻡ‬)1(‫ﻟﻠﻤﺘﻐﻴﺭﺍﺕ‬ ‫ﺍﻟﻭﺼﻔﻲ‬ ‫ﺍﻟﺘﺤﻠﻴل‬ ‫ﻨﺘﺎﺌﺞ‬
‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻋﻴﻨﺔ‬ ‫ﺃﻓﺭﺍﺩ‬ ‫ﻤﻥ‬ ‫ﻟﻠﻤﺴﺘﺠﻴﺒﻴﻥ‬ ‫ﺍﻟﺩﻴﻤﻐﺭﺍﻓﻴﺔ‬.‫ﺃﻥ‬ ‫ﻴﺘﺒﻴﻥ‬ ‫ﺇﺫ‬
‫ﻨﺴﺒﺘﻪ‬ ‫ﻤﺎ‬)37.3(%‫ﻤﺴﺎﻋﺩ‬ ‫ﻤﻨﺼﺏ‬ ‫ﻤﻥ‬ ‫ﻫﻡ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻋﻴﻨﺔ‬ ‫ﻤﻥ‬
‫ﻭﺃﻥ‬ ،‫ﻨﺴﺒﺔ‬ ‫ﺃﻋﻠﻰ‬ ‫ﺍﻟﻔﺌﺔ‬ ‫ﻫﺫﻩ‬ ‫ﺸﻜﻠﺕ‬ ‫ﻭﻗﺩ‬ ‫ﻤﺩﻗﻕ‬)28.8(%‫ﻫﻡ‬
‫ﻤﻨﺼﺏ‬ ‫ﻤﻥ‬‫ﺭﺌﻴﺱ‬ ‫ﻤﺩﻗﻕ‬)‫ﻤﺴﺅﻭل‬(‫ﻭﺃﻥ‬)9.2(%‫ﻤﻨﺼﺏ‬ ‫ﻤﻥ‬
‫ﻭﺃﻥ‬ ،‫ﻤﺩﻴﺭ‬)11.1(%‫ﺸﺭﻴﻙ‬ ‫ﻤﻨﺼﺏ‬ ‫ﻤﻥ‬‫ﺫﻟﻙ‬ ‫ﻏﻴﺭ‬ ‫ﻭﺍﻟﺒﺎﻗﻲ‬.
‫ﺤ‬ ‫ﻭﻤﻥ‬‫ﻨﺴﺒﺘﻪ‬ ‫ﻤﺎ‬ ‫ﺃﻥ‬ ‫ﺍﻟﻨﺘﺎﺌﺞ‬ ‫ﺃﻅﻬﺭﺕ‬ ‫ﺍﻟﺘﺨﺼﺹ؛‬ ‫ﻴﺙ‬
)82.4(%‫ﺃﻋﻠﻰ‬ ‫ﺍﻟﻔﺌﺔ‬ ‫ﻫﺫﻩ‬ ‫ﺸﻜﻠﺕ‬ ‫ﻭﻗﺩ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﺘﺨﺼﺹ‬ ‫ﻫﻡ‬
‫ﻨﺴﺒﺔ‬.‫ﻨﺴﺒﺘﻪ‬ ‫ﻤﺎ‬ ‫ﺃﻥ‬ ‫ﺍﻟﻨﺘﺎﺌﺞ‬ ‫ﺃﻅﻬﺭﺕ‬ ‫ﺍﻟﺨﺒﺭﺓ؛‬ ‫ﺤﻴﺙ‬ ‫ﻭﻤﻥ‬
)94.8(%‫ﺍﻟﻔﺌﺔ‬ ‫ﻫﺫﻩ‬ ‫ﺸﻜﻠﺕ‬ ‫ﻭﻗﺩ‬ ‫ﺴﻨﺘﻴﻥ‬ ‫ﻤﻥ‬ ‫ﺃﻗل‬ ‫ﺨﺒﺭﺘﻬﻡ‬ ‫ﻜﺎﻨﺕ‬
‫ﻨﺴﺒﺔ‬ ‫ﺃﻋﻠﻰ‬.‫ﺃﻤﺎ‬‫ﻓﻘﺩ‬ ‫ﺍﻟﺘﺩﺭﻴﺒﻴﺔ‬ ‫ﻭﺍﻟﺩﻭﺭﺍﺕ‬ ‫ﺍﻟﻨﺩﻭﺍﺕ‬ ‫ﻨﺎﺤﻴﺔ‬ ‫ﻤﻥ‬
‫ﻋﺩﺩ‬ ‫ﺒﻠﻎ‬‫ﺍﻷﺸﺨﺎﺹ‬‫ﺍﻟﺫﻴﻥ‬‫ﺮوا‬ ‫ﺣﻀ‬‫ﺩﻭﺭ‬‫ﻓﻲ‬ ‫ﺓ‬‫ﻤﻌﺎﻴﻴﺭ‬
‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬)25.5(%-‫ﻫﻡ‬ ‫ﺍﻟﻔﺌﺔ‬ ‫ﻫﺫﻩ‬ ‫ﺒﺄﻥ‬ ‫ﻭﻴﻌﺘﻘﺩ‬
‫ﻓﻲ‬ ‫ﺘﻌﻤل‬ ‫ﺃﺠﻨﺒﻴﺔ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻓﻲ‬ ‫ﻴﻌﻤﻠﻭﻥ‬ ‫ﺍﻟﺫﻴﻥ‬ ‫ﺍﻷﻓﺭﺍﺩ‬
،‫ﺍﻷﺭﺩﻥ‬‫ﺍﻟﺫﻴﻥ‬ ‫ﺍﻷﻓﺭﺍﺩ‬ ‫ﻨﺴﺒﺔ‬ ‫ﺒﻠﻐﺕ‬ ‫ﺤﻴﻥ‬ ‫ﻓﻲ‬‫ﺮوا‬ ‫ﺣﻀ‬‫ﺩﻭﺭﺓ‬
‫ﻓﻲ‬‫ﻤﻌﺎﻴﻴﺭ‬‫ﺍﻹﺒﻼﻍ‬‫ﺍﻟﺩﻭﻟﻴﺔ‬ ‫ﺍﻟﻤﺎﻟﻲ‬)16.3(%،‫ﺒﻠﻐﺕ‬ ‫ﺤﻴﻥ‬ ‫ﻓﻲ‬
‫ﺍﻟﺫﻴﻥ‬ ‫ﺍﻷﺸﺨﺎﺹ‬ ‫ﻨﺴﺒﺔ‬‫ﺤﻀﺭﻭﺍ‬‫ﺩﻭﺭﺓ‬‫ﻓﻲ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻌﺎﻴﻴﺭ‬
‫ﺍﻟﺩﻭﻟﻴﺔ‬)23.5(،‫ﺍﻟﺫﻴﻥ‬ ‫ﺍﻷﺸﺨﺎﺹ‬ ‫ﻨﺴﺒﺔ‬ ‫ﺒﻠﻐﺕ‬ ‫ﺤﻴﻥ‬ ‫ﻓﻲ‬
‫ﺤﻀﺭﻭﺍ‬‫ﺩﻭﺭ‬‫ﻓﻲ‬ ‫ﺓ‬‫ﺍﻟﺩﻭﻟﻴﺔ‬ ‫ﺍﻟﺩﺍﺨﻠﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻌﺎﻴﻴﺭ‬‫ﺒﻠﻐﺕ‬
)34.6(%.‫ﺒﺎﻟﺩﻭﺭﺍﺕ‬ ‫ﻴﺘﻌﻠﻕ‬ ‫ﻤﺎ‬ ‫ﺒﺄﻥ‬ ‫ﻟﻠﻨﻅﺭ‬ ‫ﺍﻟﻤﻠﻔﺕ‬ ‫ﻭﻤﻥ‬
‫ﻭﺍﻟﺘﺸﺭﻴﻌﺎﺕ‬ ‫ﺍﻟﻤﻬﻨﺔ‬ ‫ﺃﺨﻼﻗﻴﺎﺕ‬ ‫ﻭﻗﻭﺍﻋﺩ‬ ‫ﻤﺒﺎﺩﺉ‬ ‫ﺤﻭل‬ ‫ﻭﺍﻟﻨﺩﻭﺍﺕ‬
‫ﻭ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻭﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﻟﻌﻼﻗﺔ‬ ‫ﺫﺍﺕ‬‫ﻜﺎﻨﺕ‬ ‫ﺍﻷﻤﺭﻴﻜﻴﺔ‬ ‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬
‫ﻤﻌﺩﻭﻤﺔ‬ ‫ﻓﻴﻬﺎ‬ ‫ﺍﻟﻤﺸﺎﺭﻜﺔ‬ ‫ﻨﺴﺒﺔ‬.
‫ﺍﻟﻔﺭﻀﻴﺎﺕ‬ ‫ﺍﺨﺘﺒﺎﺭ‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﻭﺘﺤﻠﻴل‬ ‫ﻋﺭﺽ‬
‫ﺘﻡ‬‫ﺤﺴﺎﺏ‬ ‫ﺨﻼل‬ ‫ﻤﻥ‬ ،‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻓﺭﻀﻴﺎﺕ‬ ‫ﺍﺨﺘﺒﺎﺭ‬
‫ﺕ‬ ‫ﻭﺍﺨﺘﺒﺎﺭ‬ ،‫ﺍﻟﻤﻌﻴﺎﺭﻴﺔ‬ ‫ﻭﺍﻻﻨﺤﺭﺍﻓﺎﺕ‬ ‫ﺍﻟﺤﺴﺎﺒﻴﺔ‬ ‫ﺍﻟﻤﺘﻭﺴﻁﺎﺕ‬
)T-test(‫ﻟ‬‫ﺒ‬ ‫ﺍﻟﻤﺘﻌﻠﻘﺔ‬ ‫ﻠﻔﻘﺭﺍﺕ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺃﺩﺍﺀ‬ ‫ﺠﻭﺩﺓ‬ ‫ﺘﻘﻴﻴﻡ‬
‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺒﺩﻻﻟﺔ‬‫ﻤﺴﺘﻭﻯ‬ ‫ﻭﻋﻨﺩ‬ ،‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬
‫ﺩﻻﻟﺔ‬)0.05.(
‫ﺍﺨﺘﺒﺎﺭ‬‫ﺍﻟﺭﺌﻴﺴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬:"‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﻻﻋﺘﻤﺎﺩ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬
‫ﻤﺭﺍﺠﻌﺔ‬‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﺘﺤﺴﻴﻥ‬ ‫ﻋﻠﻰ‬
‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬."
‫ﺍﻟﻔﺭﻀﻴﺎﺕ‬ ‫ﺍﺨﺘﺒﺎﺭ‬ ‫ﻁﺭﻴﻕ‬ ‫ﻋﻥ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬ ‫ﻫﺫﻩ‬ ‫ﺍﺨﺘﺒﺎﺭ‬ ‫ﻭﺘﻡ‬
‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺃﺜﺭ‬...‫ﻁﻪ‬ ‫ﻤﺤﻤﺩ‬ ‫ﻭﺤﺎﺯﻡ‬ ‫ﺯﺭ‬ ‫ﺃﺒﻭ‬ ‫ﺇﺴﺤﻕ‬ ‫ﻋﻔﺎﻑ‬
-796-
‫ﺍﻟﺘﺎﻟﻴﺔ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬:
‫ﺍﻟﻔﺭﻀﻴ‬ ‫ﺍﺨﺘﺒﺎﺭ‬‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺔ‬)1:("‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬
‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻌﺎﻤﺔ‬ ‫ﺍﻻﻋﺘﺒﺎﺭﺍﺕ‬ ‫ﻤﻌﻴﺎﺭ‬ ‫ﻻﻋﺘﻤﺎﺩ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬
‫ﺍﻟﺯﻤﻴﻠﺔ‬‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬".
‫ﺒﺎﻻﻋﺘﺒﺎﺭﺍﺕ‬ ‫ﺘﺘﻌﻠﻕ‬ ‫ﻓﻘﺭﺍﺕ‬ ‫ﺃﺭﺒﻊ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬ ‫ﻫﺫﻩ‬ ‫ﺘﻀﻤﻨﺕ‬
‫ﻴﻠﺨﺹ‬ ‫ﺍﻟﺘﺎﻟﻲ‬ ‫ﻭﺍﻟﺠﺩﻭل‬ ،‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﻟﻌﺎﻤﺔ‬
‫ﻭﺍﻻﻨﺤﺭﺍﻓ‬ ‫ﺍﻟﻤﺘﻭﺴﻁﺎﺕ‬‫ﺍﻹﺤﺼﺎﺌﻴﺔ‬ ‫ﻭﺍﻟﺒﻴﺎﻨﺎﺕ‬ ،‫ﺍﻟﻤﻌﻴﺎﺭﻴﺔ‬ ‫ﺎﺕ‬
‫ﺍﻟﺘﺤﻠﻴل‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﻤﻥ‬ ‫ﻋﻠﻴﻬﺎ‬ ‫ﺍﻟﺤﺼﻭل‬ ‫ﺘﻡ‬ ‫ﺍﻟﺘﻲ‬:
‫ﺭﻗﻡ‬ ‫ﺠﺩﻭل‬)2(‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬ ‫ﻟﻔﻘﺭﺍﺕ‬ ‫ﺍﻟﻤﻌﻴﺎﺭﻴﺔ‬ ‫ﻭﺍﻻﻨﺤﺭﺍﻓﺎﺕ‬ ‫ﺍﻟﺤﺴﺎﺒﻴﺔ‬ ‫ﺍﻟﻤﺘﻭﺴﻁﺎﺕ‬)1(
‫ﺭﻗﻡ‬
‫ﺍﻟﻔﻘﺭﺓ‬
‫ﺍﻟﻔﻘﺭﺍﺕ‬
‫ﺍﻟﻤﺘﻭﺴﻁ‬
‫ﺍﻟﺤﺴﺎﺒﻲ‬
‫ﺍﻻﻨﺤﺭﺍﻑ‬
‫ﺍﻟﻤﻌﻴﺎﺭﻱ‬
‫ﺍﻟﻤﺭﺘﺒﺔ‬
‫ﺩﺭﺠﺔ‬
‫ﺍﻟﻤﻭﺍﻓﻘﺔ‬
1‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬ ‫ﻴﻌﺘﻤﺩ‬‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﻤﻊ‬ ‫ﺍﻟﻤﺘﻭﺍﻓﻕ‬ ‫ﺍﻷﺩﺍﺀ‬ ‫ﻤﻌﻴﺎﺭ‬
‫ﻋﻠﻴﻬﺎ‬ ‫ﺍﻟﻤﺘﻌﺎﺭﻑ‬.
4.42700.3‫ﻤﺭﺘﻔﻊ‬
2‫ﺒ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬ ‫ﻴﻘﻭﻡ‬‫ﺍﻟﺨﺩﻤﺎﺕ‬ ‫ﺃﺩﺍﺀ‬ ‫ﻋﻠﻰ‬ ‫ﻭﺍﻹﺸﺭﺍﻑ‬ ‫ﺎﻟﺘﺨﻁﻴﻁ‬
‫ﻜﺎﻓﻴﺔ‬ ‫ﺒﺼﻭﺭﺓ‬ ‫ﺍﻟﻤﻬﻨﻴﺔ‬.
4.290.664‫ﻤﺭﺘﻔﻊ‬
3‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬ ‫ﻴﻠﺘﺯﻡ‬‫ﻭﺍﻟﻤﻼﺌﻤﺔ‬ ‫ﺍﻟﻜﺎﻓﻴﺔ‬ ‫ﺍﻟﻤﻌﻠﻭﻤﺎﺕ‬ ‫ﻋﻠﻰ‬ ‫ﺒﺎﻟﺤﺼﻭل‬
‫ﻤﻌﻘﻭﻻ‬ ‫ﺃﺴﺎﺴﺎ‬ ‫ﺘﻜﻭﻥ‬ ‫ﺒﺤﻴﺙ‬‫ﻴﺘﻭﺼل‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﺘﻭﺼﻴﺎﺕ‬ ‫ﺃﻭ‬ ‫ﻟﻠﻨﺘﺎﺌﺞ‬
‫ﺇﻟﻴﻬﺎ‬.
4.720.452‫ﻤﺭﺘﻔﻊ‬
4‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬ ‫ﻴﻠﺘﺯﻡ‬‫ﻴﺤﺼل‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﻤﻌﻠﻭﻤﺎﺕ‬ ‫ﺼﺤﺔ‬ ‫ﻤﻥ‬ ‫ﺒﺎﻟﺘﺄﻜﺩ‬
‫ﻋﻠﻴﻬﺎ‬.
4.740.501‫ﻤﺭﺘﻔﻊ‬
‫ﺍﻟﻌﺎﻡ‬ ‫ﺍﻟﻤﺘﻭﺴﻁ‬4.580.49‫ﻤﺭﺘﻔﻊ‬
‫ﺭﻗﻡ‬ ‫ﺍﻟﺠﺩﻭل‬ ‫ﻴﺸﻴﺭ‬)2(‫ﺠﺎﺀﺕ‬ ‫ﺍﻟﻤﻭﺍﻓﻘﺔ‬ ‫ﺩﺭﺠﺔ‬ ‫ﺃﻥ‬ ‫ﺇﻟﻰ‬
‫ﺍﻷﻭل‬ ‫ﺍﻟﻤﺠﺎل‬ ‫ﻓﻘﺭﺍﺕ‬ ‫ﻓﻲ‬ ‫ﻤﺭﺘﻔﻌﺔ‬،‫ﺘﺭﺍ‬ ‫ﺇﺫ‬‫ﺩﺭﺠﺎﺕ‬ ‫ﻤﺘﻭﺴﻁ‬ ‫ﻭﺡ‬
‫ﺒﻴﻥ‬ ‫ﻤﺎ‬ ‫ﺍﻟﻤﻭﺍﻓﻘﺔ‬)4.29–4.74(‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﻘﺭﺓ‬ ‫ﺠﺎﺀﺕ‬ ‫ﺇﺫ‬ ،)4(
‫ﺃﻨﻪ‬ ‫ﻋﻠﻰ‬ ‫ﻨﺼﺕ‬ ‫ﻭﺍﻟﺘﻲ‬"‫ﺼﺤﺔ‬ ‫ﻤﻥ‬ ‫ﺒﺎﻟﺘﺄﻜﺩ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬ ‫ﻴﻠﺘﺯﻡ‬
‫ﻋﻠﻴﻬﺎ‬ ‫ﻴﺤﺼل‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﻤﻌﻠﻭﻤﺎﺕ‬"‫ﺍﻟﻤﺭﺘﺒﺔ‬ ‫ﻓﻲ‬‫ﺒﻤﺘﻭﺴﻁ‬ ‫ﺍﻷﻭﻟﻰ‬
‫ﺒﻠﻎ‬ ‫ﺤﺴﺎﺒﻲ‬)4.74(‫ﻤﻌﻴﺎﺭﻱ‬ ‫ﻭﺒﺎﻨﺤﺭﺍﻑ‬ ،)0.50(‫ﻭﺠﺎﺀﺕ‬ ،
‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﻘﺭﺓ‬)2(‫ﻭﻨﺼﻬﺎ‬:"‫ﺍ‬ ‫ﻤﻜﺘﺏ‬ ‫ﻴﻘﻭﻡ‬‫ﺒﺎﻟﺘﺨﻁﻴﻁ‬ ‫ﻟﺘﺩﻗﻴﻕ‬
‫ﻜﺎﻓﻴﺔ‬ ‫ﺒﺼﻭﺭﺓ‬ ‫ﺍﻟﻤﻬﻨﻴﺔ‬ ‫ﺍﻟﺨﺩﻤﺎﺕ‬ ‫ﺃﺩﺍﺀ‬ ‫ﻋﻠﻰ‬ ‫ﻭﺍﻹﺸﺭﺍﻑ‬"‫ﻓﻲ‬
‫ﺤﺴﺎﺒﻲ‬ ‫ﺒﻤﺘﻭﺴﻁ‬ ‫ﻭﺍﻷﺨﻴﺭﺓ‬ ‫ﺍﻟﺭﺍﺒﻌﺔ‬ ‫ﺍﻟﻤﺭﺘﺒﺔ‬)4.29(‫ﻭﺒﺎﻨﺤﺭﺍﻑ‬ ،
‫ﻤﻌﻴﺎﺭﻱ‬)0.66.(‫ﺒﺘﻠﻙ‬ ‫ﺍﻟﺨﺎﺼﺔ‬ ‫ﺍﻟﻤﻌﻠﻭﻤﺎﺕ‬ ‫ﺇﺨﻀﺎﻉ‬ ‫ﻭﻟﺩﻯ‬
‫ﻟﻠﺘﺤﻠﻴل‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬‫ﺍﻹﺤﺼﺎﺌﻲ‬‫ﻓﻲ‬ ‫ﺍﻟﻤﻭﻀﺤﺔ‬ ‫ﺍﻟﻨﺘﺎﺌﺞ‬ ‫ﻜﺎﻨﺕ‬
‫ﺭﻗﻡ‬ ‫ﺍﻟﺠﺩﻭل‬)3(.
‫א‬، ‫א‬ ‫א‬ ‫א‬‫ﹼﺩ‬‫ﻠ‬‫ﺍﻟﻤﺠ‬8،‫ﺍﻟﻌﺩﺩ‬4،2012
-797-
‫ﺭﻗﻡ‬ ‫ﺠﺩﻭل‬)3(‫ﺍ‬‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬ ‫ﺨﺘﺒﺎﺭ‬)1(Ho1‫ﺍﺨﺘﺒﺎﺭ‬ ‫ﺒﻤﻭﺠﺏ‬)t(‫ﺍﻟﻭﺍﺤﺩﺓ‬ ‫ﻟﻠﻌﻴﻨﺔ‬
‫ﺍﻟﻤﺠﺎل‬‫ﺍﻟﻤﺘﻭﺴﻁ‬
‫ﺍﻟﺤﺴﺎﺒﻲ‬
‫ﺍﻻﻨﺤﺭﺍﻑ‬
‫ﺍﻟﻤﻌﻴﺎﺭﻱ‬
‫ﻗﻴﻤﺔ‬)t(
‫ﺍﻟﻤﺤﺴﻭﺒﺔ‬
‫ﻗﻴﻤﺔ‬)t(
‫ﺍﻟﺠﺩﻭﻟﻴﺔ‬
‫ﻤﺴﺘﻭﻯ‬
‫ﺍﻟﺩﻻﻟﺔ‬)sig(
4.580.49 ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻌﺎﻤﺔ‬ ‫ﺍﻻﻋﺘﺒﺎﺭﺍﺕ‬ ‫ﻤﻌﻴﺎﺭ‬ ‫ﺍﻋﺘﻤﺎﺩ‬ ‫ﺘﺄﺜﻴﺭ‬‫ﻤﻜﺎﺘﺏ‬
‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬3.5-
27.220.670.000
‫ﺭﻗﻡ‬ ‫ﺍﻟﺠﺩﻭل‬ ‫ﺒﻴﺎﻨﺎﺕ‬ ‫ﺒﻤﻼﺤﻅﺔ‬)3(‫ﻭﺤﻴﺙ‬‫ﺇ‬‫ﻗﻴﻤﺔ‬ ‫ﻥ‬)t(
‫ﻤﻥ‬ ‫ﺃﻜﺒﺭ‬ ‫ﺍﻟﻤﺤﺴﻭﺒﺔ‬)t(‫ﺍﻻﺨﺘﺒﺎﺭ‬ ‫ﺩﻻﻟﺔ‬ ‫ﺃﻥ‬ ‫ﻜﻤﺎ‬ ‫ﺍﻟﺠﺩﻭﻟﻴﺔ‬)sig=(
0.000>0.05‫ﺍﻟﺼﻔﺭﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬ ‫ﺭﻓﺽ‬ ‫ﻴﺘﻭﺠﺏ‬ ‫ﺇﺫﻥ‬ ،Ho1
‫ﺍﻟﺒﺩﻴﻠﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬ ‫ﻭﻗﺒﻭل‬Ha1،‫ﻴﻌﻨﻲ‬ ‫ﻭﺒﻤﺎ‬:‫ﺃﻨﻪ‬‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬
‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻌﺎﻤﺔ‬ ‫ﺍﻻﻋﺘﺒﺎﺭﺍﺕ‬ ‫ﻤﻌﻴﺎﺭ‬ ‫ﻻﻋﺘﻤﺎﺩ‬
‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬.
‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬ ‫ﺍﺨﺘﺒﺎﺭ‬)2:("‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬
‫ﻤﻌﻴﺎﺭ‬ ‫ﻻﻋﺘﻤﺎﺩ‬‫ﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﺭﻴﻕ‬ ‫ﺘﻨﻅﻴﻡ‬‫ﻤﺭﺍﺠﻌﺔ‬
‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬‫ﺘﺩ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﻗﻴﻕ‬
‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬."
‫ﺘﻌﺒﺭ‬ ‫ﻓﻘﺭﺍﺕ‬ ‫ﺃﺭﺒﻊ‬ ‫ﻤﻥ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬ ‫ﻫﺫﻩ‬ ‫ﻓﻘﺭﺍﺕ‬ ‫ﻋﺩﺩ‬ ‫ﻴﺘﻜﻭﻥ‬
‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﺭﻴﻕ‬ ‫ﺘﻨﻅﻴﻡ‬ ‫ﻤﻌﻴﺎﺭ‬ ‫ﻋﻥ‬
‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬
‫ﺍﻷﺭﺩﻥ‬.‫ﺍﻟﺘﺎﻟﻲ‬ ‫ﻭﺍﻟﺠﺩﻭل‬ ‫ﻭﻴﺒﻴﻥ‬ ‫ﺍﻟﺒﻴﺎﻨﺎﺕ‬ ‫ﺒﺘﺤﻠﻴل‬ ‫ﺍﻟﺒﺎﺤﺙ‬ ‫ﻭﻗﺎﻡ‬
‫ﺭﻗﻡ‬)4(‫ﺍﻹﺤﺼﺎ‬ ‫ﺍﻟﺒﻴﺎﻨﺎﺕ‬‫ﻤﻥ‬ ‫ﻋﻠﻴﻬﺎ‬ ‫ﺍﻟﺤﺼﻭل‬ ‫ﺘﻡ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺌﻴﺔ‬
‫ﻴﻠﻲ‬ ‫ﻜﻤﺎ‬ ‫ﻭﻫﻲ‬ ‫ﺍﻟﺘﺤﻠﻴل‬:
‫ﺭﻗﻡ‬ ‫ﺠﺩﻭل‬)4(‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬ ‫ﻟﻔﻘﺭﺍﺕ‬ ‫ﺍﻟﻤﻌﻴﺎﺭﻴﺔ‬ ‫ﻭﺍﻻﻨﺤﺭﺍﻓﺎﺕ‬ ‫ﺍﻟﺤﺴﺎﺒﻴﺔ‬ ‫ﺍﻟﻤﺘﻭﺴﻁﺎﺕ‬)2(
‫ﺭﻗﻡ‬
‫ﺍﻟﻔﻘﺭﺓ‬
‫ﺍﻟﻔﻘﺭﺍﺕ‬
‫ﺍﻟﻤﺘﻭﺴﻁ‬
‫ﺍﻟﺤﺴﺎﺒﻲ‬
‫ﺍﻻﻨﺤﺭﺍﻑ‬
‫ﺍﻟﻤﻌﻴﺎﺭﻱ‬
‫ﺍﻟﻤﺭﺘﺒﺔ‬
‫ﺩﺭﺠﺔ‬
‫ﺍﻟﻤﻭﺍﻓﻘﺔ‬
1‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬ ‫ﻴﻠﺘﺯﻡ‬‫ﺍﻟﺯ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﺭﻴﻕ‬ ‫ﺒﺘﺸﻜﻴل‬‫ﻤﻥ‬ ‫ﺍﻟﺨﺎﺭﺠﻲ‬ ‫ﻤﻴل‬
‫ﻤﺭﺍﺠﻌﺘﻬﺎ‬ ‫ﺍﻟﻤﺭﺍﺩ‬ ‫ﺍﻟﺸﺭﻜﺔ‬ ‫ﻟﺤﺠﻡ‬ ‫ﹰ‬‫ﺎ‬‫ﻭﻓﻘ‬ ‫ﺃﻓﺭﺍﺩ‬ ‫ﻤﺠﻤﻭﻋﺔ‬ ‫ﺃﻭ‬ ‫ﻓﺭﺩ‬
‫ﻋﻤﻠﻬﺎ‬ ‫ﻭﻁﺒﻴﻌﺔ‬.
4.160.741‫ﻤﺭﺘﻔﻊ‬
2‫ﺍﻟﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﺭﻴﻕ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻹﺩﺍﺭﺓ‬ ‫ﻫﻴﺌﺔ‬ ‫ﺒﻤﻭﺍﻓﻘﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬ ‫ﻴﻠﺘﺯﻡ‬
‫ﺍﻟﻤﺭﺍﺠﻌﺔ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﺒﺘﻨﻔﻴﺫ‬ ‫ﺍﻟﺒﺩﺀ‬ ‫ﻗﺒل‬.
3.900.943‫ﻤﺭﺘﻔﻊ‬
3‫ﺍﻹﺩﺍﺭﺓ‬ ‫ﻫﻴﺌﺔ‬ ‫ﺒﻤﻭﺍﻓﻘﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬ ‫ﻴﻠﺘﺯﻡ‬‫ﻗﺒل‬ ‫ﺍﻟﻤﺭﺍﺠﻌﺔ‬ ‫ﻗﺎﺌﺩ‬ ‫ﻋﻠﻰ‬
‫ﺍﻟﻤﺭﺍﺠﻌﺔ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﺒﺘﻨﻔﻴﺫ‬ ‫ﺍﻟﺒﺩﺀ‬.
3.511.144‫ﻤﺘﻭﺴﻁ‬
4‫ﻴﻌﻴﻥ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬‫ﺍﻟﺨﺎﺭﺠﻲ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﺭﻴﻕ‬ ‫ﺃﻓﺭﺍﺩ‬ ‫ﺃﺤﺩ‬
‫ﺍﻟﺘﻜﻠﻴﻑ‬ ‫ﺇﺠﺭﺍﺀﺍﺕ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻋﻥ‬ ‫ﺍﻟﻤﺴﺅﻭل‬ ‫ﻴﻌﺘﺒﺭ‬ ‫ﺒﺤﻴﺙ‬ ،‫ﻗﺎﺌﺩﺍ‬.
3.950.932‫ﻤﺭﺘﻔﻊ‬
‫ﺍﻟﻌﺎﻡ‬ ‫ﺍﻟﻤﺘﻭﺴﻁ‬4.060.68‫ﻤﺭﺘﻔﻊ‬
‫ﺭﻗﻡ‬ ‫ﺍﻟﺠﺩﻭل‬ ‫ﻴﺸﻴﺭ‬)4(‫ﺇﻟ‬‫ﺠﺎﺀﺕ‬ ‫ﺍﻟﻤﻭﺍﻓﻘﺔ‬ ‫ﺩﺭﺠﺔ‬ ‫ﺃﻥ‬ ‫ﻰ‬
‫ﺍﻟﺜﺎﻨﻲ‬ ‫ﺍﻟﻤﺠﺎل‬ ‫ﻓﻘﺭﺍﺕ‬ ‫ﻓﻲ‬ ‫ﻤﺭﺘﻔﻌﺔ‬،‫ﺩﺭﺠﺎﺕ‬ ‫ﻤﺘﻭﺴﻁ‬ ‫ﺘﺭﺍﻭﺡ‬ ‫ﺇﺫ‬
‫ﺒﻴﻥ‬ ‫ﻤﺎ‬ ‫ﺍﻟﻤﻭﺍﻓﻘﺔ‬)3.51–4.16(‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﻘﺭﺓ‬ ‫ﻭﺠﺎﺀﺕ‬ ،)1(
‫ﺃﻨﻪ‬ ‫ﻋﻠﻰ‬ ‫ﻨﺼﺕ‬ ‫ﻭﺍﻟﺘﻲ‬"‫ﻓﺭﻴﻕ‬ ‫ﺒﺘﺸﻜﻴل‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬ ‫ﻴﻠﺘﺯﻡ‬
‫ﹰ‬‫ﺎ‬‫ﻭﻓﻘ‬ ‫ﺃﻓﺭﺍﺩ‬ ‫ﻤﺠﻤﻭﻋﺔ‬ ‫ﺃﻭ‬ ‫ﻓﺭﺩ‬ ‫ﻤﻥ‬ ‫ﺍﻟﺨﺎﺭﺠﻲ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬
‫ﻤﺭﺍﺠﻌﺘﻬ‬ ‫ﺍﻟﻤﺭﺍﺩ‬ ‫ﺍﻟﺸﺭﻜﺔ‬ ‫ﻟﺤﺠﻡ‬‫ﻋﻤﻠﻬﺎ‬ ‫ﻭﻁﺒﻴﻌﺔ‬ ‫ﺎ‬"‫ﺍﻟﻤﺭﺘﺒﺔ‬ ‫ﻓﻲ‬
‫ﺒﻠﻎ‬ ‫ﺤﺴﺎﺒﻲ‬ ‫ﺒﻤﺘﻭﺴﻁ‬ ‫ﺍﻷﻭﻟﻰ‬)4.16(‫ﻭﺒﺎﻨﺤﺭﺍﻑ‬ ،
‫ﻤﻌﻴﺎﺭﻱ‬)0.74(‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﻘﺭﺓ‬ ‫ﻭﺠﺎﺀﺕ‬ ،)3(‫ﻭﻨﺼﻬﺎ‬"‫ﻴﻠﺘﺯﻡ‬
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Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
 

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  • 1. ‫א‬ ‫א‬‫א‬ ‫א‬،‫ﺍﻟﻤ‬‫ﹼﺩ‬‫ﻠ‬‫ﺠ‬8‫ﺍﻟﻌﺩﺩ‬ ،4،2012 -788- ‫ﺍﻟﺒﺤﺙ‬ ‫ﺍﺴﺘﻼﻡ‬ ‫ﺘﺎﺭﻴﺦ‬8/4/2012‫ﻗﺒﻭﻟﻪ‬ ‫ﻭﺘﺎﺭﻴﺦ‬18/10/2012. ©2012‫ﺍﻟﻌﻠﻤﻲ‬ ‫ﺍﻟﺒﺤﺚ‬ ‫ﻋﻤﺎﺩﺓ‬/‫ﺍﻷﺭﺩﻧﻴﺔ‬ ‫ﺍﳉﺎﻣﻌﺔ‬.‫ﳏﻔﻮﻇﺔ‬ ‫ﺍﳊﻘﻮﻕ‬ ‫ﲨﻴﻊ‬. ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺃﺜﺭ‬ ‫ﻁﻪ‬ ‫ﻤﺤﻤﺩ‬ ‫ﻭﺤﺎﺯﻡ‬ ‫ﺯﺭ‬ ‫ﺃﺒﻭ‬ ‫ﺇﺴﺤﻕ‬ ‫ﻋﻔﺎﻑ‬ ‫ﻤ‬‫ﻠﺨ‬‫ـ‬‫ﺹ‬ ‫ﺍﻟﻤﻌﻬﺩ‬ ‫ﻗﺒل‬ ‫ﻤﻥ‬ ‫ﺍﻟﻤﻌﺘﻤﺩﺓ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﻋﻠﻰ‬ ‫ﺒﺎﻻﻋﺘﻤﺎﺩ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﺘﻘﻴﻴﻡ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺍﺴﺘﻬﺩﻓﺕ‬ ‫ﺨﻼل‬ ‫ﻤﻥ‬ ‫ﻭﺫﻟﻙ‬ ،‫ﺍﻟﻘﺎﻨﻭﻨﻴﻥ‬ ‫ﻟﻠﻤﺤﺎﺴﺒﻴﻥ‬ ‫ﺍﻷﻤﺭﻴﻜﻲ‬‫ﻫﺫﻩ‬ ‫ﻤﺤﺘﻭﻯ‬ ‫ﺘﻁﺒﻴﻕ‬ ‫ﺍﻋﺘﻤﺎﺩ‬ ‫ﺃﺜﺭ‬ ‫ﻋﻥ‬ ‫ﻭﺍﻟﻜﺸﻑ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺘﻭﻀﻴﺢ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬. ‫ﺍﻟﻤﺴﺠﻠﺔ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻌﺎﻤﻠﻴﻥ‬ ‫ﻋﺩﺩ‬ ‫ﻭﺒﻠﻎ‬ ،‫ﺎﻥ‬‫ﻤ‬‫ﻋ‬ ‫ﻤﺩﻴﻨﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﻭﺯﻋﺔ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻤﻴﻊ‬ ‫ﺤﺼﺭ‬ ‫ﻡ‬‫ﺘ‬)661(‫ﺤﻴﺙ‬ ، ‫ﻨﺴـﺒﺘﻪ‬ ‫ﻤﺎ‬ ‫ﺎﻥ‬‫ﻤ‬‫ﻋ‬ ‫ﻤﺩﻴﻨﺔ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺘﺸﻜل‬)98.7(%‫ﻓﻲ‬ ‫ﺍﻟﻤﺴﺠﻠﺔ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻤﻥ‬‫ﻤﻘﺩﺍﺭﻫﺎ‬ ‫ﻋﺸﻭﺍﺌﻴﺔ‬ ‫ﻋﻴﻨﺔ‬ ‫ﺍﺨﺘﻴﺎﺭ‬ ‫ﻭﺘﻡ‬ ،‫ﺍﻷﺭﺩﻥ‬ )23(%‫ﻟﺘﺒﻠﻎ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻤﺠﺘﻤﻊ‬ ‫ﻤﻥ‬)153(‫ﹰ‬‫ﺎ‬‫ﻤﻭﻅﻔ‬.‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺃﻫﺩﺍﻑ‬ ‫ﻟﺘﺤﻘﻴﻕ‬ ‫ﻜﺄﺩﺍﺓ‬ ‫ﺍﺴﺘﺒﺎﻨﺔ‬ ‫ﺇﻋﺩﺍﺩ‬ ‫ﺘﻡ‬ ‫ﻭﻗﺩ‬. ‫ﻭﻫﻲ‬ ‫ﹰ‬‫ﺍ‬‫ﻤﻌﻴﺎﺭ‬ ‫ﻋﺸﺭ‬ ‫ﺜﻼﺜﺔ‬ ‫ﻤﻌﺩﺩﻫﺎ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﻟﺠﻤﻴﻊ‬ ‫ﺃﺜﺭ‬ ‫ﻭﺠﻭﺩ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﺃﻅﻬﺭﺕ‬: )‫ﻭﺘﻨ‬ ،‫ﺍﻟﻌﺎﻤﺔ‬ ‫ﺍﻻﻋﺘﺒﺎﺭﺍﺕ‬‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻭﺘﻘﺭﻴﺭ‬ ،‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻭﺃﺩﺍﺀ‬ ،‫ﺯﻤﻴل‬ ‫ﻜﻤﺭﺍﺠﻊ‬ ‫ﻟﻠﻌﻤل‬ ‫ﻭﺍﻟﺘﺄﻫﻴل‬ ،‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﺭﻴﻕ‬ ‫ﻅﻴﻡ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻟﺠﻨﺔ‬ ‫ﻭﺃﺩﺍﺀ‬ ،‫ﺍﻟﻤﺭﺍﺠﻌﺔ‬ ‫ﻋﻤﻠﻴﺎﺕ‬ ‫ﻭﺘﻨﻅﻴﻡ‬ ‫ﻭﺇﺩﺍﺭﺓ‬ ،‫ﺍﻟﺘﻜﻠﻴﻑ‬ ‫ﺇﺠﺭﺍﺀﺍﺕ‬ ‫ﻭﺘﻘﺭﻴﺭ‬ ،‫ﺍﻟﺘﻜﻠﻴﻑ‬ ‫ﺇﺠﺭﺍﺀﺍﺕ‬ ‫ﻭﺃﺩﺍﺀ‬ ،‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻭﺇﺠﺭﺍﺀﺍﺕ‬ ‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻤﺭﺍﺠﻌﺎﺕ‬ ‫ﻭﻗﺒﻭل‬ ،‫ﺍﻟﻬﻴﺌﺔ‬ ‫ﻤﺴﺅﻭﻟﻴﺎﺕ‬ ‫ﻗﺒﻭل‬ ‫ﻭﺘﻘﺭﻴﺭ‬‫ﻤﻌﻠﻭﻤﺎﺕ‬ ‫ﻭﺘﻌﻤﻴﻡ‬ ،‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﻭﺍﻟﺘﻌﺎﻭﻥ‬ ،‫ﺍﻟﺘﻜﻠﻴﻑ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﻲ‬ ‫ﻭﺘﻌﺎﻭﻥ‬ ‫ﻭﺃﺩﺍﺀ‬ ،‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﻲ‬(‫ﺍﻷﺭﺩﻨﻴﺔ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﺠﻭﺩﺓ‬ ‫ﺘﺤﺴﻴﻥ‬ ‫ﻋﻠﻰ‬.‫ﻫﺫﻩ‬ ‫ﺒﺄﻥ‬ ‫ﹰ‬‫ﺎ‬‫ﻋﻠﻤ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﻤﻠﺯﻤﺔ‬ ‫ﻭﻏﻴﺭ‬ ‫ﻤﻌﺘﻤﺩﺓ‬ ‫ﻏﻴﺭ‬ ‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬. ‫ﺍﻟﻜﻠﻤﺎﺕ‬‫ﺍﻟﺩﺍﻟﺔ‬:‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬‫ﻭ‬ ،‫ﺍﻟﺘ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬‫ﺩﻗﻴﻕ‬‫ﻭ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬. ‫ﺍﻟ‬‫ﻤﻘﺩﻤـﺔ‬ ‫ﺍﻟﻌﺸﺭ‬ ‫ﺍﻟﺴﻨﻭﺍﺕ‬ ‫ﺨﻼل‬ ‫ﹰ‬‫ﺍ‬‫ﻜﺒﻴﺭ‬ ‫ﹰ‬‫ﺎ‬‫ﺘﻭﺴﻌ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻬﻨﺔ‬ ‫ﺸﻬﺩﺕ‬ ‫ﺍﻟﺯﻴﺎﺩﺓ‬ ‫ﺨﻼل‬ ‫ﻤﻥ‬ ‫ﺫﻟﻙ‬ ‫ﻴﺘﻀﺢ‬ ‫ﻜﻤﺎ‬ ،‫ﹰ‬‫ﺎ‬‫ﻭﻤﺤﻠﻴ‬ ‫ﹰ‬‫ﺎ‬‫ﻋﺎﻟﻤﻴ‬ ‫ﺍﻟﻤﺎﻀﻴﺔ‬ ‫ﻋﺩﺩ‬ ‫ﺃﻭ‬ ‫ﺍﻟﻤﺭﺨﺼﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻋﺩﺩ‬ ‫ﻓﻲ‬ ‫ﺤﺩﺜﺕ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻫﺫﻩ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻌﺎﻤﻠﻴﻥ‬)،‫ﺤﻤﺎﺩ‬2006(‫ﺍﻟﺴﺒﺏ‬ ‫ﻭﻴﻌﻭﺩ‬ ، ‫ﺍﻟ‬ ‫ﻫﺫﺍ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺭﺌﻴﺱ‬‫ﻋﺩﺩ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﺴﺘﻤﺭﺓ‬ ‫ﺍﻟﺯﻴﺎﺩﺓ‬ ‫ﺇﻟﻰ‬ ‫ﺘﻭﺴﻊ‬ ‫ﺍﻟﺸﺭﻜﺎﺕ‬‫ﻭﺍﻟﻤﺅﺴﺴﺎﺕ‬‫ﺍﻟﺘﺠﺎﺭﻴﺔ‬‫ﻭﺍﻟﺨﺩﻤﻴﺔ‬ ‫ﻭﺍﻟﺼﻨﺎﻋﻴﺔ‬ ‫ﻭﺍﻟﺘﻲ‬ ،‫ﺍﻟﺩﻭل‬ ‫ﻤﺨﺘﻠﻑ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻌﺎﻤﻠﺔ‬ ‫ﺍﻟﺤﻜﻭﻤﻴﺔ‬ ‫ﻏﻴﺭ‬ ‫ﻭﺍﻟﻤﻨﻅﻤﺎﺕ‬ ‫ﺒﻤﻭﺠﺏ‬ ‫ﺠﻤﻴﻌﻬﺎ‬ ‫ﺘﻌﻤل‬‫ﻭ‬ ‫ﻗﻭﺍﻨﻴﻥ‬‫ﺘﻠﺯﻤ‬ ‫ﻭﺍﺘﻔﺎﻗﻴﺎﺕ‬ ‫ﺃﻨﻅﻤﺔ‬‫ﻬﺎ‬‫ﺒ‬‫ﺘﻘﺩﻴﻡ‬ ‫ﻤﺭﺨﺼﺔ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻗﺒل‬ ‫ﻤﻥ‬ ‫ﻤﺩﻗﻘﺔ‬ ‫ﺤﺴﺎﺒﺎﺕ‬. ‫ﺍﻟﺘﻘﺎﺭ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺜﻘﺔ‬ ‫ﺘﺩﻋﻴﻡ‬ ‫ﻭﻷﻫﻤﻴﺔ‬‫ﻭﺘﻘﺎﺭﻴﺭ‬ ‫ﺍﻟﻤﻨﺸﻭﺭﺓ‬ ‫ﺍﻟﻤﺎﻟﻴﺔ‬ ‫ﻴﺭ‬ ‫ﻨﻔﺴﻬﺎ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺒﺠﻭﺩﺓ‬ ‫ﻴﺘﻌﻠﻕ‬ ‫ﺤﺩﻴﺙ‬ ‫ﻤﻭﻀﻭﻉ‬ ‫ﺒﺭﺯ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺍﺴﺘﺩﻋﻰ‬ ‫ﻤﻤﺎ‬ ،‫ﺘﻘﺎﺭﻴﺭ‬ ‫ﻤﻥ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻫﺫﻩ‬ ‫ﺘﺼﺩﺭﻩ‬ ‫ﻓﻴﻤﺎ‬ ‫ﻓﻘﻁ‬ ‫ﻭﻟﻴﺱ‬ ‫ﺍﻟﻘﺎﻨﻭﻨﻴﺔ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﻤﻬﻨﺔ‬ ‫ﺸﺅﻭﻥ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﻤﺴﺅﻭﻟﻴﻥ‬ ‫ﺘﻨﺒﻴﻪ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﻌﻤل‬ ‫ﻓﻲ‬‫ﻭ‬ ‫ﻋﺎﻤﺔ‬ ‫ﺍﻟﻌﺭﺒﻲ‬ ‫ﺍﻟﻭﻁﻥ‬‫ﺍﻷﺭﺩﻥ‬‫ﺨﺎﺼﺔ‬‫ﻤﻥ‬‫ﺃ‬‫ﺍﺴﺘﺨﺩﺍﻡ‬ ‫ﺠل‬ ‫ﺃﺴﺎ‬ ‫ﻭﺘﻁﺒﻴﻕ‬‫ﺤﻴﺙ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﺭﻗﺎﺒﺔ‬ ‫ﻭﺁﻟﻴﺎﺕ‬ ‫ﻟﻴﺏ‬ ‫ﻻ‬‫ﺘ‬‫ﺘﻨﻅﻴﻤﻴﺔ‬ ‫ﻜﻭﺤﺩﺓ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻋﻠﻰ‬ ‫ﻟﻠﺭﻗﺎﺒﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﻭﺠﺩ‬ ‫ﺍﻟﺭﻗﺎﺒﺔ‬ ‫ﻭﺇﺠﺭﺍﺀﺍﺕ‬ ‫ﺍﻟﺴﻴﺎﺴﺎﺕ‬ ‫ﻭﻀﻊ‬ ‫ﻋﻨﺩ‬ ‫ﺒﻬﺎ‬ ‫ﺘﺴﺘﺭﺸﺩ‬ ‫ﻤﺘﻜﺎﻤﻠﺔ‬ ‫ﺍﻟﺠﻬﺎﺕ‬ ‫ﺘﺴﺘﺨﺩﻤﻬﺎ‬ ‫ﺃﻥ‬ ‫ﻴﻤﻜﻥ‬ ‫ﻭﺍﻟﺘﻲ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺒﻤﻜﺘﺏ‬ ‫ﺍﻟﺨﺎﺼﺔ‬ ‫ﻟﻤﻜﺎﺘﺏ‬ ‫ﺍﻟﺸﺎﻤﻠﺔ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﺇﺩﺍﺭﺓ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺃﺜﻨﺎﺀ‬ ‫ﺍﻟﺭﻗﺎﺒﻴﺔ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬)‫ﺃﺒﻭ‬ ،‫ﺯﺭ‬2010‫ﺹ‬ ،14.( ‫ﻭﺁﺨﺭﻭﻥ‬ ‫ﺃﺭﻴﻨﺯ‬ ‫ﺃﺸﺎﺭ‬ ‫ﻭﻜﻤﺎ‬)Arens & et al , 2012( ‫ﻓﺎ‬‫ﻥ‬‫ﺒﺭﻨﺎﻤﺞ‬‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬"Peer Review"1،‫ﺃﺤﺩ‬ ‫ﻴﻌﺩ‬ *Peer Review‫ﻭﻤﺭﺍﺠﻌﺔ‬ ،‫ﺍﻟﻨﻅﻴﺭ‬ ‫ﻭﻤﺭﺍﺠﻌﺔ‬ ،‫ﺍﻟﺯﻤﻴل‬ ‫ﻭﻤﺭﺍﺠﻌﺔ‬ ، ‫ﻭﺍﺤﺩ‬ ‫ﻟﻤﻌﻨﻰ‬ ‫ﻤﺭﺍﺩﻓﺔ‬ ‫ﻤﺼﻁﻠﺤﺎﺕ‬ ‫ﻜﻠﻬﺎ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬.
  • 2. ‫א‬، ‫א‬ ‫א‬ ‫א‬‫ﹼﺩ‬‫ﻠ‬‫ﺍﻟﻤﺠ‬8،‫ﺍﻟﻌﺩﺩ‬4،2012 -789- ‫ﻟﻠﺭﻗﺎﺒﺔ‬ ‫ﻓﺭﻴﻕ‬ ‫ﺒﻭﺴﺎﻁﺔ‬ ‫ﺘﻨﻔﻴﺫﻩ‬ ‫ﻴﺘﻡ‬ ‫ﻭﺍﻟﺫﻱ‬ ،‫ﺍﻟﻬﺎﻤﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺃﻨﻅﻤﺔ‬ ‫ﺨﻼل‬ ‫ﻤﻥ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻨﻅﺎﻡ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬‫ﺍﺘﺒﺎﻉ‬‫ﻭﺇﺠﺭﺍﺀﺍﺕ‬ ‫ﺴﻴﺎﺴﺎﺕ‬ ‫ﺍﻟﺘﺩﻗﻴ‬ ‫ﻭﻤﻌﺎﻴﻴﺭ‬ ‫ﻤﺤﺩﺩﺓ‬‫ﺍﻟﻤﻌﺘﻤﺩﺓ‬ ‫ﻕ‬. ‫ﺍﻟﻘﺎﻨﻭﻨﻴﻥ‬ ‫ﻟﻠﻤﺤﺎﺴﺒﻴﻥ‬ ‫ﺍﻷﻤﺭﻴﻜﻲ‬ ‫ﺍﻟﻤﻌﻬﺩ‬ ‫ﻗﺎﻡ‬ ‫ﻭﻗﺩ‬ )AICPA" (American Institute of Certified Public Accountants"‫ﺍﻟﻤﺎﻀﻴﺔ‬ ‫ﺍﻟﻘﻠﻴﻠﺔ‬ ‫ﺍﻟﺴﻨﻭﺍﺕ‬ ‫ﺨﻼل‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺒﺠﻭﺩﺓ‬ ‫ﺨﺎﺼﺔ‬ ‫ﻤﺭﺍﻜﺯ‬ ‫ﺜﻼﺜﺔ‬ ‫ﺒﺈﻨﺸﺎﺀ‬Audit Quality ‫ﺘﻌﺯﻴﺯ‬ ‫ﻭﺇﻟﻰ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺨﺩﻤﺔ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻟﺯﻴﺎﺩﺓ‬ ‫ﺍﻟﺴﻌﻲ‬ ‫ﺇﻟﻰ‬ ‫ﺘﻬﺩﻑ‬ ‫ﺍﻟﺜﻘﺔ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺒﺸﺭﻜﺎﺕ‬،‫ﺍﻷﻟﻔﻴﺔ‬ ‫ﻓﻲ‬ ‫ﺃﺯﻤﺎﺕ‬ ‫ﻋﺩﺓ‬ ‫ﺃﺩﺕ‬ ‫ﺃﻥ‬ ‫ﺒﻌﺩ‬ ‫ﺒﺎﻟﻤﺩﻗﻘﻴﻥ‬ ‫ﺍﻟﺜﻘﺔ‬ ‫ﺘﺭﺍﺠﻊ‬ ‫ﺇﻟﻰ‬ ‫ﺍﻟﺜﺎﻟﺜﺔ‬)،‫ﺼﺎﻟﺢ‬2004.(‫ﻭﻜﺫﻟﻙ‬ ‫ﻤﺠﻠﺱ‬ ‫ﻟﺩﻭل‬ ‫ﻭﺍﻟﻤﺭﺍﺠﻌﺔ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﹼﻤﺔ‬‫ﻅ‬‫ﻤﻨ‬ ‫ﻤﻥ‬ ‫ﻜل‬ ‫ﻗﺎﻤﺕ‬ ‫ﺍﻟﻌﺭﺒﻲ‬ ‫ﺍﻟﺨﻠﻴﺞ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﻌﺎﻭﻥ‬)Accounting and Auditing Organization of the Gulf Cooperation Council Countries(‫ﺍﻟﻘﺎﻨﻭﻨﻴ‬ ‫ﻟﻠﻤﺤﺎﺴﺒﻴﻥ‬ ‫ﺍﻟﺴﻌﻭﺩﻴﺔ‬ ‫ﹼﻤﺔ‬‫ﻅ‬‫ﻭﺍﻟﻤﻨ‬‫ﻥ‬ )Saudi Organization for Certified Public Accountants(‫ﺒﻤﺭﺍﻗﺒﺔ‬ ‫ﻟﻠﻤﻨﻅﻤﺔ‬ ‫ﺘﺎﺒﻊ‬ ‫ﺨﺎﺹ‬ ‫ﻗﺴﻡ‬ ‫ﺒﺈﻨﺸﺎﺀ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﻟﻤﻜﺎﺘﺏ‬ ‫ﺍﻟﺸﺎﻤﻠﺔ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﺇﺩﺍﺭﺓ‬.‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺤﻘﻘﺕ‬ ‫ﻜﻤﺎ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻭﻤﺭﺍﺠﻌﺔ‬ ‫ﺍﻟﻤﻬﻨﻲ‬ ‫ﺍﻷﺩﺍﺀ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺭﻗﺎﺒﺔ‬ ‫ﺍﻟﻭﻻﻴﺎ‬‫ﺕ‬‫ﺍﻷﻤﺭﻴﻜ‬ ‫ﺍﻟﻤﺘﺤﺩﺓ‬‫ﺘﻁﻭﻴﺭ‬ ‫ﻁﺭﻴﻕ‬ ‫ﻋﻥ‬ ‫ﻤﻠﺤﻭﻅﺔ‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﻴﺔ‬ ‫ﺍﻟﻤﻬﻨﺔ‬)،‫ﺍﻟﺤﻤﻴﺭﻱ‬2006.(‫ﻤﻬﻨﺔ‬ ‫ﺍﻫﺘﻤﺎﻡ‬ ‫ﻤﺩﻯ‬ ‫ﻭﻹﺒﺭﺍﺯ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬‫ﻭﺍﻟﺘﺩﻗﻴﻕ‬‫ﺘﺤﻘﻴﻕ‬ ‫ﺨﻼل‬ ‫ﻤﻥ‬ ‫ﻭﺫﻟﻙ‬ ‫ﺍﻟﺠﻤﻬﻭﺭ‬ ‫ﺤﻤﺎﻴﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻷﻤﺭﻴﻜﻲ‬ ‫ﺍﻟﻤﻌﻬﺩ‬ ‫ﺃﻨﺸﺄ‬ ‫ﻓﻘﺩ‬ ‫ﺍﻟﻤﻤﻜﻨﺔ‬ ‫ﺍﻟﻤﻬﻨﻴﺔ‬ ‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺃﻋﻠﻰ‬ ‫ﺍﻟﻘﺎﻨﻭﻨﻴﻥ‬ ‫ﻟﻠﻤﺤﺎﺴﺒﻴﻥ‬)AICPA(‫ﺒﺭﻨﺎﻤﺞ‬،‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻨﻭﻋ‬ ‫ﺘﺤﺴﻴﻥ‬ ‫ﺒﻬﺩﻑ‬ ‫ﻭﺫﻟﻙ‬‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﻭﺘﺩﻗﻴﻕ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﻴﺔ‬ ‫ﻭﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﺸﺭﻜﺎﺕ‬ ‫ﻤﻬﺎ‬‫ﺩ‬‫ﺘﻘ‬ ‫ﺍﻟﺘﻲ‬ ‫ﻭﺍﻟﺨﺩﻤﺎﺕ‬.‫ﻭﻗﺩ‬ ‫ﺍﻟﻤﻤﺎﺭﺴﻴﻥ‬ ‫ﺠﻤﻴﻊ‬ ‫ﺒﺎﺤﺘﺭﺍﻡ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺤﻅﻴﺕ‬ ‫ﻭﺫﻟﻙ‬ ،‫ﺍﻟﺩﻭﻟﻴﺔ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﻤﺠﺎﻟﺱ‬ ‫ﻓﻲ‬ ‫ﻟﻬﺎ‬ ‫ﻭﺍﻟﻤﺴﺘﺨﺩﻤﻴﻥ‬ ‫ﻟﻠﺘﺤﺴﻴﻥ‬ ‫ﻜﺄﺩﺍﺓ‬ ‫ﺒﻔﻌﺎﻟﻴﺘﻬﺎ‬ ‫ﻹﺩﺭﺍﻜﻬﻡ‬.‫ﺍﻥ‬ ‫ﺍﻟﻌﻠﻡ‬ ‫ﻤﻊ‬‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺍﻟﺯﻤﻴل‬‫ﺍﻋﺘﺒﺭﺕ‬‫ﻋﺎﻡ‬ ‫ﻤﻨﺫ‬1977‫ﺃﺴ‬ ‫ﺸﺭﻁﺎ‬‫ﺃﻱ‬ ‫ﻟﺘﺭﺨﻴﺹ‬ ‫ﺎﺴﻴﺎ‬ ‫ﺍﻷﻤﺭﻴﻜﻴﺔ‬ ‫ﹼﺤﺩﺓ‬‫ﺘ‬‫ﺍﻟﻤ‬ ‫ﺍﻟﻭﻻﻴﺎﺕ‬ ‫ﻓﻲ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬(AICPA Peer Review Program, 2010). ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻭﺃﻫﻤﻴﺔ‬ ‫ﻫﺩﻑ‬ ‫ﻫﺩﻓ‬‫ﺕ‬‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﺘﻘﻴﻴﻡ‬ ‫ﺇﻟﻰ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺘﻭﻀﻴﺢ‬ ‫ﺨﻼل‬ ‫ﻤﻥ‬ ‫ﻭﺫﻟﻙ‬ ،‫ﺍﻷﺭﺩﻥ‬ ،‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﻫﺫﻩ‬ ‫ﻤﺤﺘﻭﻯ‬ ‫ﺘﻁﺒﻴﻕ‬ ‫ﺍﻋﺘﻤﺎﺩ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻋﻥ‬ ‫ﻭﺍﻟﻜﺸﻑ‬ ‫ﻭ‬‫ﻋﻤل‬ ‫ﺘﻘﻴﻴﻡ‬ ‫ﻫﻭ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻫﺫﻩ‬ ‫ﻤﻥ‬ ‫ﺍﻟﻐﺭﺽ‬ ‫ﻓﺈﻥ‬ ،‫ﺫﻟﻙ‬ ‫ﻋﻠﻰ‬ ‫ﺀ‬‫ﺒﻨﺎ‬ ‫ﺍﻟﻌﺎﻟﻤﻴﺔ‬ ‫ﺍﻻﺘﺠﺎﻫﺎﺕ‬ ‫ﻀﻭﺀ‬ ‫ﻓﻲ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﻋﺘﻤﺎﺩ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻭﺒﻴﺎﻥ‬ ،‫ﺍﻟﻤﻌﺎﺼﺭﺓ‬ ‫ﺍﻟﻤﺘﻘﺩﻤﺔ‬ ‫ﺍﻟﺩﻭل‬ ‫ﻓﻲ‬ ‫ﺒﻬﺎ‬ ‫ﺍﻟﻤﻌﻤﻭل‬)‫ﻭﻤﻥ‬‫ﺃﺒﺭﺯﻫﺎ‬‫ﺍﻟﻭﻻﻴﺎﺕ‬ ‫ﺍﻟﻤﺘﺤﺩﺓ‬‫ﺍﻷﻤﺭﻴﻜﻴﺔ‬‫ﺍﻟ‬ ‫ﻋﻥ‬ ‫ﺍﻟﺼﺎﺩﺭﺓ‬ ‫ﻤﻌﺎﻴﻴﺭﻫﺎ‬ ‫ﺴﺘﻜﻭﻥ‬ ‫ﺍﻟﺘﻲ‬‫ﻤﻌﻬﺩ‬ ‫ﺍﻷﻤﺭﻴﻜﻲ‬‫ﻤﺭﺠﻌﻴﺔ‬ ‫ﻟﻠﻤﺤﺎﺴﺒﻴﻥ‬‫ﺃﺴﺎﺴﻴﺔ‬‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻫﺫﻩ‬ ‫ﻓﻲ‬(‫ﻋﻠﻰ‬ ‫ﺍﻟﻌﺎﻤﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﺘﺤﺴﻴﻥ‬‫ﻭﺒﻴﺎﻥ‬ ، ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﻓﻲ‬ ‫ﻟﻠﻤﺴﺘﺠﺩﺍﺕ‬ ‫ﻤﺘﺎﺒﻌﺘﻬﺎ‬ ‫ﻤﺩﻯ‬‫ﺔ‬ ‫اﻟﻤﻬﻨﻴ‬‫ﺍﻟﻌﺎﻟﻤﻴﺔ‬ ‫ﺍﻟﻤﺠﺎل‬ ‫ﻫﺫﺍ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺭﺍﺌﺩﺓ‬ ‫ﻭﺍﻟﻌﺭﺒﻴﺔ‬. ‫ﻭ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺩﻭﺭ‬ ‫ﺃﻫﻤﻴﺔ‬ ‫ﻤﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻫﺫﻩ‬ ‫ﺃﻫﻤﻴﺔ‬ ‫ﺘﺄﺘﻲ‬ ‫ﺍﻟ‬ ‫ﺘﻜﻤﻠﺔ‬ ‫ﻓﻲ‬،‫ﻭﺍﻟﻌﺎﻟﻤﻲ‬ ‫ﺍﻟﻤﺤﻠﻲ‬ ‫ﺍﻻﻗﺘﺼﺎﺩﻱ‬ ‫ﻨﺴﻴﺞ‬‫ﻭﺒﺨﺎﺼﺔ‬‫ﺒﻌﺩ‬ ‫ﻴﺯﺍل‬ ‫ﻻ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﻤﺎﻟﻴﺔ‬ ‫ﻭﺍﻟﻔﻀﺎﺌﺢ‬ ،‫ﺍﻻﻗﺘﺼﺎﺩﻴﺔ‬ ‫ﺍﻻﻨﻬﻴﺎﺭﺍﺕ‬ ‫ﺴﻠﺴﻠﺔ‬ ‫ﻋﻠﻰ‬ ‫ﻭﻟﺘﺅﻜﺩ‬ ،‫ﺘﺄﺜﻴﺭﻫﺎ‬ ‫ﻤﻥ‬ ‫ﻭﻴﻌﺎﻨﻲ‬ ‫ﻤﻨﻬﺎ‬ ‫ﻴﺸﻜﻭ‬ ‫ﺒﺄﺴﺭﻩ‬ ‫ﺍﻟﻌﺎﻟﻡ‬ ‫ﻤﺎ‬ ‫ﻭﻓﻕ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺭﻗﺎﺒﺔ‬ ‫ﺘﻁﺒﻴﻕ‬ ‫ﺃﻫﻤﻴﺔ‬ ‫ﻤﺔ‬‫ﺩ‬‫ﺍﻟﻤﺘﻘ‬ ‫ﺍﻟﺩﻭل‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﻋﻠﻴﻪ‬ ‫ﻨﺼﺕ‬.‫ﺃﻫ‬ ‫ﺘﺄﺘﻲ‬ ‫ﻜﻤﺎ‬‫ﻤﻴﺔ‬ ‫ﻓﻲ‬ ‫ﺒﻪ‬ ‫ﺍﻟﻤﻌﻤﻭل‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺒﺭﻨﺎﻤﺞ‬ ‫ﺃﻫﻤﻴﺔ‬ ‫ﻤﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﹼﺭ‬‫ﻓ‬‫ﻴﻭ‬ ‫ﺤﻴﺙ‬ ،‫ﻤﺔ‬‫ﺩ‬‫ﺍﻟﻤﺘﻘ‬ ‫ﺍﻟﺩﻭل‬ ‫ﻤﻥ‬ ‫ﺍﻟﻌﺩﻴﺩ‬‫ﺍﻟ‬ ‫ﻫﺫﺍ‬‫ﺘﻤﻜﻥ‬ ‫ﺁﻟﻴﺔ‬ ‫ﺒﺭﻨﺎﻤﺞ‬ ‫ﺍﻟﻤﺭﺘﺒﻁ‬ ‫ﻓﻴﻬﺎ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﻨﻅﺎﻡ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻥ‬ ‫ﺍﻟﻘﺎﻨﻭﻨﻲ‬ ‫ﺍﻟﻤﺤﺎﺴﺏ‬ ‫ﻭﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﺒﻌﻤﻠﻴﺔ‬ ‫ﺍﻟﺨﺎﺼﺔ‬ ‫ﻘﺔ‬‫ﺒ‬‫ﺍﻟﻤﻁ‬ ‫ﺒﺎﻟﻤﻌﺎﻴﻴﺭ‬.‫ﻭﺘﻜﻤﻥ‬ ‫ﻨﻅﺎ‬ ‫ﺘﻘﻭﻴﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺒﺭﻨﺎﻤﺞ‬ ‫ﻫﺫﺍ‬ ‫ﺃﻫﻤﻴﺔ‬‫ﻓﻲ‬ ‫ﻭﻷﻫﻤﻴﺘﻪ‬ ،‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﻡ‬ ‫ﻭﻹ‬ ،‫ﻗﺼﻭﺭ‬ ‫ﺃﻱ‬ ‫ﻭﻤﺭﺍﺠﻌﺔ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﺘﻁﻭﻴﺭ‬‫ﺴ‬‫ﻬ‬‫ﺯﻴﺎﺩﺓ‬ ‫ﻓﻲ‬ ‫ﺎﻤﻪ‬ ‫ﺒﻬﺎ‬ ‫ﺍﻷﻓﺭﺍﺩ‬ ‫ﺜﻘﺔ‬ ‫ﻭﺯﻴﺎﺩﺓ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﻤﻬﻨﺔ‬ ‫ﺠﻭﺩﺓ‬. ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻤﺸﻜﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺸﺭﻜﺎﺕ‬ ‫ﺒﻌﺽ‬ ‫ﺴﻤﻌﺔ‬ ‫ﺘﻌﺭﻀﺕ‬‫ﺍ‬ ‫ﺇﻟﻰ‬‫ﻭﺫﻟﻙ‬ ،‫ﻹﺴﺎﺀﺓ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻹﺠﺭﺍﺀﺍﺕ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺇﻫﻤﺎل‬ ،‫ﻤﻨﻬﺎ‬ ‫ﺃﺴﺒﺎﺏ‬ ‫ﻟﻌﺩﺓ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﺒﻴﺎﻨﺎﺕ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﻼﺯﻤﺔ‬‫ﺃﻭ‬ ،‫ﺒﺘﺩﻗﻴﻘﻬﺎ‬ ‫ﺘﻘﻭﻡ‬‫ﺸﺭﻜﺎﺕ‬ ‫ﺇﺨﻔﺎﻗﺎﺕ‬ ‫ﺃﻭ‬ ،‫ﻟﺩﻴﻬﺎ‬ ‫ﺍﻟﻌﺎﻤﻠﻴﻥ‬ ‫ﻭﺃﻫﻠﻴﺔ‬ ‫ﻟﻜﻔﺎﺀﺓ‬ ‫ﺍﻟﻤﺴﺘﻤﺭﺓ‬ ‫ﺍﻟﻤﺘﺎﺒﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺍ‬‫ﻨﺨﻔﺎﺽ‬‫ﻤﻜﺎﺘﺏ‬ ‫ﺃﻨﺸﻁﺔ‬ ‫ﺠﻭﺩﺓ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬.‫ﹰ‬‫ﺍ‬‫ﻭﻨﻅﺭ‬‫ﻟﺘﺯﺍﻴﺩ‬‫ﺤﺎﻻﺕ‬ ‫ﺍﻟﻔﺸل‬‫ﺍﻟﻤﺎﻟﻲ‬‫ﻟﻠﺸﺭﻜﺎﺕ‬‫ﺍﻟﻌﺎﻤﺔ‬‫ﺴﻭﺍﺀ‬‫ﻫﻨﺎ‬‫ﻓﻲ‬‫ﺍﻷﺭﺩﻥ‬‫ﺃﻭ‬‫ﻓﻲ‬ ‫ﺍﻟﺨﺎﺭﺝ‬،‫ﻜﺎﻥ‬ ‫ﻭﺍﻟﺫﻱ‬ ‫ﺃﻨﺩﺭﺴﻭﻥ‬ ‫ﺃﺭﺜﺭ‬ ‫ﻤﻜﺘﺏ‬ ‫ﺫﻟﻙ‬ ‫ﻋﻠﻰ‬ ‫ﻭﻤﺜﺎل‬ ‫ﻤﻥ‬ ‫ﻴﻌﺩ‬‫ﺍﻟﻌﺎﻟﻡ‬ ‫ﻤﺴﺘﻭﻯ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺃﻜﺒﺭ‬‫ﺤﻴﻨﻬﺎ‬، ‫ﻟﻠﺘﺴﺎﺅﻻﺕ‬ ‫ﹰ‬‫ﺍ‬‫ﻭﻨﻅﺭ‬‫ﺍﻟﺘﻲ‬‫ﻴﻁﺭﺤﻬﺎ‬‫ﺍﻟﺠﻤﻬﻭﺭ‬‫ﺤﻭل‬‫ﻤﺩﻯ‬‫ﻤﺴﺅﻭﻟﻴﺔ‬ ‫ﻤﺩﻗﻕ‬‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬‫ﺍﻟﺨﺎﺭﺠﻲ‬‫ﺤﻭل‬‫ﻫﺫﺍ‬‫ﻭﻋﻼﻗﺔ‬ ،‫ﺍﻟﻔﺸل‬‫ﺫﻟﻙ‬‫ﺒﻤﺩﻯ‬ ‫ﻓﺎﻋﻠﻴﺔ‬‫ﻋﻤﻠﻴﺔ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬‫ﺍﻟﺘﻲ‬‫ﻴﻘﻭﻡ‬‫ﺒﻬﺎ‬‫ﻭﻜﻔﺎﺀﺓ‬ ،‫ﺍﻟﻤﺎﻟﻴﺔ‬ ‫ﻟﻠﺒﻴﺎﻨﺎﺕ‬ ‫ﻭ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻭﻓﺎﻋﻠﻴﺔ‬‫ﻓﻲ‬ ‫ﺍﻟﺜﻘﺔ‬ ‫ﺍﻫﺘﺯﺍﺯ‬ ‫ﻅل‬ ‫ﻓﻲ‬‫ﺍﻟﺘﻘﺎﺭﻴﺭ‬
  • 3. ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺃﺜﺭ‬...‫ﻁﻪ‬ ‫ﻤﺤﻤﺩ‬ ‫ﻭﺤﺎﺯﻡ‬ ‫ﺯﺭ‬ ‫ﺃﺒﻭ‬ ‫ﺇﺴﺤﻕ‬ ‫ﻋﻔﺎﻑ‬ -790- ‫ﻤﻜﺎﺘﺏ‬ ‫ﺘﺼﺩﺭﻫﺎ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻭﺘﻘﺎﺭﻴﺭ‬ ‫ﺍﻟﻤﻨﺸﻭﺭﺓ‬ ‫ﺍﻟﻤﺎﻟﻴﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬،‫ﺘﺤﺴﻥ‬ ‫ﻋﻭﺍﻤل‬ ‫ﻋﻥ‬ ‫ﺍﻟﺒﺤﺙ‬ ‫ﺍﻟﻀﺭﻭﺭﻱ‬ ‫ﻤﻥ‬ ‫ﺃﺼﺒﺢ‬ ‫ﻤﻥ‬ ‫ﻴﺯﻴﺩ‬ ‫ﺍﻟﺫﻱ‬ ‫ﺍﻻﺘﺠﺎﻩ‬ ‫ﻓﻲ‬ ‫ﻭﺫﻟﻙ‬ ،‫ﻓﻴﻬﺎ‬ ‫ﻭﺍﻟﻌﺎﻤﻠﻴﻥ‬ ‫ﺍﻟﻤﻬﻨﺔ‬ ‫ﻭﻓﺎﻋﻠﻴﺘﻬﺎ‬ ‫ﻜﻔﺎﺀﺘﻬﺎ‬)،‫ﺯﺭ‬ ‫ﺃﺒﻭ‬2009(‫ﻓﻲ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬ ‫ﺃﻨﻪ‬ ‫ﻭﺒﻤﺎ‬ ، ‫ﻤﻜﺎﺘﺏ‬ ‫ﻋﻠﻰ‬ ‫ﻟﻠﺭﻗﺎﺒﺔ‬ ‫ﻤﺘﺨﺼﺼﺔ‬ ‫ﺃﻭﺠﻬﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﻷﺭﺩﻥ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺍﻟﺴﻴﺎﺴﺎﺕ‬ ‫ﻭﻀﻊ‬ ‫ﻋﻨﺩ‬ ‫ﺒﻬﺎ‬ ‫ﺘﺴﺘﺭﺸﺩ‬ ‫ﻤﺘﻜﺎﻤﻠﺔ‬ ‫ﺘﻨﻅﻴﻤﻴﺔ‬ ‫ﻜﻭﺤﺩﺓ‬ ‫ﻤﻥ‬ ‫ﺍﻟﻐﺭﺽ‬ ‫ﻓﺈﻥ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺒﻤﻜﺘﺏ‬ ‫ﺍﻟﺨﺎﺼﺔ‬ ‫ﺍﻟﺭﻗﺎﺒﺔ‬ ‫ﻭﺇﺠﺭﺍﺀﺍﺕ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻫﺫﻩ‬‫ﻫﻭ‬‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺒﺩﻻﻟﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﺘﻘﻴﻴﻡ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﻋﺘﻤﺎﺩ‬ ‫ﺃﺜﺭ‬ ‫ﻭﺒﻴﺎﻥ‬ ، ‫ﺍﻟﻤ‬ ‫ﺍﻟﺩﻭل‬ ‫ﻓﻲ‬ ‫ﺒﻬﺎ‬ ‫ﺍﻟﻤﻌﻤﻭل‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬‫ﺘﻘﺩﻤﺔ‬‫ﻰ‬ ‫ﻋﻠ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻌﺎﻤﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﺘﺤﺴﻴﻥ‬. ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻓﺭﻀﻴﺎﺕ‬ ‫ﺍﻟﺭﺌﻴﺴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬:‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﺘﺤﺴﻴﻥ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬. ‫ﻭﺘ‬‫ﺍﻟﺘﺎﻟﻴﺔ‬ ‫ﺔ‬‫ﻴ‬‫ﺍﻟﻔﺭﻋ‬ ‫ﺍﻟﻔﺭﻀﻴﺎﺕ‬ ‫ﺍﻟﺭﺌﻴﺴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬ ‫ﻤﻥ‬ ‫ﻉ‬‫ﺭ‬‫ﺘﻔ‬: ‫ﺭ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬‫ﻗﻡ‬)1:(‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻌﺎﻤﺔ‬ ‫ﺍﻻﻋﺘﺒﺎﺭﺍﺕ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬. ‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)2:(‫ﺘﻨﻅﻴﻡ‬ ‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﺭﻴﻕ‬ ‫ﺍﻟﺤﺴﺎﺒﺎ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺕ‬. ‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)3:(‫ﺍﻟﺘﺄﻫﻴل‬ ‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺯﻤﻴل‬ ‫ﻜﻤﺭﺍﺠﻊ‬ ‫ﻟﻠﻌﻤل‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬. ‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)4:(‫ﺃﺩﺍﺀ‬ ‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬ ‫ﻋ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻤﺭﺍﺠﻌﺔ‬‫ﺠﻭﺩﺓ‬ ‫ﻠﻰ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬. ‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)5:(‫ﺘﻘﺭﻴﺭ‬ ‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬. ‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)6:(‫ﺃﺩﺍﺀ‬ ‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﻜﻠﻴﻑ‬ ‫ﺇﺠﺭﺍﺀﺍﺕ‬‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬. ‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)7:(‫ﺘﻘﺭﻴﺭ‬ ‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﻜﻠﻴﻑ‬ ‫ﺇﺠﺭﺍﺀﺍﺕ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬. ‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)8:(‫ﺇﺩﺍﺭﺓ‬ ‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﺭﺍﺠﻌﺔ‬ ‫ﻋﻤﻠﻴﺎﺕ‬ ‫ﻭﺘﻨﻅﻴﻡ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬. ‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)9:(‫ﺃﺩﺍﺀ‬ ‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻬﻴﺌﺔ‬ ‫ﻤﺴﺅﻭﻟﻴﺎﺕ‬ ‫ﻗﺒﻭل‬ ‫ﻭﺘﻘﺭﻴﺭ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻟﺠﻨﺔ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬. ‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)10:(‫ﻗﺒﻭل‬ ‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻤﺭﺍﺠﻌﺎﺕ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬. ‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)11:(‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﻌﺎﻭﻥ‬ ‫ﺍﻟ‬‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﺯﻤﻴﻠﺔ‬. ‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)12:(‫ﺘﻌﻤﻴﻡ‬ ‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﻠﻭﻤﺎﺕ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬. ‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬)13:(‫ﻟﻤﻌﻴﺎﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬ ‫ﻤﻜﺎﺘ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﻲ‬ ‫ﻤﻊ‬ ‫ﻭﺍﻟﺘﻌﺎﻭﻥ‬ ‫ﺍﻷﺩﺍﺀ‬‫ﺘﺩﻗﻴﻕ‬ ‫ﺏ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬. ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻤﻨﻬﺞ‬ ‫ﺍﻟﺒﺎﺤﺜ‬ ‫ﺍﻋﺘﻤﺩ‬‫ﺎﻥ‬‫ﻤﻜﻤﻠﻴﻥ‬ ‫ﺃﺴﻠﻭﺒﻴﻥ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻫﺫﻩ‬ ‫ﻓﻲ‬ ‫ﺒﻌﻀ‬ ‫ﻟﺒﻌﻀﻬﻤﺎ‬‫ﹰ‬‫ﺎ‬‫ﻭﻫﻤﺎ‬: ‫ﺍﻟﻤﻜﺘﺒﻲ‬ ‫ﺍﻟﻤﺴﺢ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﻘﺎﺌﻡ‬ ‫ﺍﻟﺘﺤﻠﻴﻠﻲ‬ ‫ﺍﻟﻭﺼﻔﻲ‬ ‫ﺍﻷﺴﻠﻭﺏ‬ ‫ﻫﺫﺍ‬ ‫ﻓﻲ‬ ‫ﺒﺤﺜﺕ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﻌﻠﻤﻴﺔ‬ ‫ﻭﺍﻟﺠﻬﻭﺩ‬ ‫ﺍﻷﺩﺒﻴﺎﺕ‬ ‫ﻷﻫﻡ‬ ‫ﺘﺘﻌﻠﻕ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﺴﺎﺒﻘﺔ‬ ‫ﺍﻟﺩﺭﺍﺴﺎﺕ‬ ‫ﺇﻟﻰ‬ ‫ﺒﺎﻹﻀﺎﻓﺔ‬ ،‫ﺍﻟﻤﻭﻀﻭﻉ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺒﻤﻭﻀﻭﻉ‬‫ﺍﻟﺸﻜﺒﺔ‬ ‫ﻋﻠﻰ‬ ‫ﻨﺸﺭﻩ‬ ‫ﺘﻡ‬ ‫ﺍﻟﺫﻱ‬ ‫ﻤﻥ‬ ‫ﻭﺍﺴﺘﻔﻴﺩ‬ ، ‫ﺍﻟﻌﻨﻜﺒﻭﺘﻴﺔ‬)‫ﺍﻻﻨﺘﺭﻨﺕ‬(‫ﺍﻟﻤﺠﺎل‬ ‫ﻫﺫﺍ‬ ‫ﻓﻲ‬. ‫ﺍﻟﻤﻴﺩﺍﻨﻲ‬ ‫ﺍﻷﺴﻠﻭﺏ‬:‫ﻋﻠﻰ‬ ‫ﺘﺸﺘﻤل‬ ‫ﺍﺴﺘﺒﺎﻨﺔ‬ ‫ﺒﺘﻘﺩﻴﻡ‬ ‫ﻭﺫﻟﻙ‬ ‫ﺍﻟﻤﺴﺘﻨﺩﺓ‬ ‫ﺍﻷﺴﺌﻠﺔ‬ ‫ﻤﻥ‬ ‫ﻤﺠﻤﻭﻋﺔ‬‫ﻋﻠﻰ‬‫ﻤﻌﺎﻴﻴﺭ‬‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻋﻥ‬ ‫ﺍﻟﺼﺎﺩﺭﺓ‬‫ﺍﻟﻘﺎﻨﻭﻨﻴﻴﻥ‬ ‫ﻟﻠﻤﺤﺎﺴﺒﻴﻥ‬ ‫ﺍﻷﻤﺭﻴﻜﻲ‬ ‫ﺍﻟﻤﻌﻬﺩ‬ ‫ﻋﻥ‬ ‫ﺍﻷﻤﺭﻴﻜﻴﻴﻥ‬‫ﻭﺘﻡ‬ ،‫ﻭﺘﺤﻠﻴل‬ ،‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻋﻴﻨﺔ‬ ‫ﻤﻥ‬ ‫ﺍﻟﺒﻴﺎﻨﺎﺕ‬ ‫ﺠﻤﻊ‬‫ﻫﺫﻩ‬ ‫ﺍﻹﺤﺼﺎﺌﻲ‬ ‫ﺍﻟﺒﺭﻨﺎﻤﺞ‬ ‫ﺒﺎﺴﺘﺨﺩﺍﻡ‬ ‫ﺍﻟﺒﻴﺎﻨﺎﺕ‬)SPSS(
  • 4. ‫א‬، ‫א‬ ‫א‬ ‫א‬‫ﹼﺩ‬‫ﻠ‬‫ﺍﻟﻤﺠ‬8،‫ﺍﻟﻌﺩﺩ‬4،2012 -791- (Statistical Package for Social Sciences)‫ﻭﻗﺩ‬ ،‫ﺘﻡ‬ ‫ﺍﻻﻋﺘﻤﺎﺩ‬‫ﺇﻟﻰ‬ ‫ﻟﻠﻭﺼﻭل‬ ،‫ﻭﺍﻟﺘﺤﻠﻴﻠﻲ‬ ‫ﺍﻟﻭﺼﻔﻲ‬ ‫ﺍﻹﺤﺼﺎﺀ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﻨﺘﺎﺌﺞ‬‫ﺇﻟﻰ‬ ‫ﺒﺎﻻﺴﺘﻨﺎﺩ‬‫ﻭﺍﻻﻨﺤﺭﺍﻓﺎﺕ‬ ‫ﺍﻟﺤﺴﺎﺒﻴﺔ‬ ‫ﺍﻟﻤﺘﻭﺴﻁﺎﺕ‬ ‫ﺍﻟﻤﻌﻴﺎﺭﻴﺔ‬‫ﻭﺍﺨﺘﺒﺎﺭ‬‫ﺕ‬(T-Test)‫ﺍﻟﺘﺒﺎﻴﻥ‬ ‫ﻭﺍﺨﺘﺒﺎﺭ‬ ، (ANOVA). ‫ﻤﺠﺘﻤﻊ‬‫ﻭﻋﻴﻨﺔ‬‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺍﻟﻌﺎﻤﻠﻴﻥ‬ ‫ﺠﻤﻴﻊ‬ ‫ﺤﺼﺭ‬ ‫ﻡ‬‫ﺘ‬‫ﻓﻲ‬‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺍﻟﻤﻭﺯﻋﺔ‬‫ﻭﺍ‬ ،‫ﺎﻥ‬‫ﻤ‬‫ﻋ‬ ‫ﻤﺩﻴﻨﺔ‬ ‫ﻓﻲ‬‫ﻟﺫﻴﻥ‬‫ﻋﺩﺩﻫ‬ ‫ﺒﻠﻎ‬‫ﻡ‬)661(‫ﻋﺎﻤﻼ‬ ‫ﻓﻲ‬‫ﻤﺭﺨﺼﺔ‬ ‫ﻤﻜﺎﺘﺏ‬‫ﻨﺴﺒﺘﻪ‬ ‫ﻤﺎ‬ ‫ﺎﻥ‬‫ﻤ‬‫ﻋ‬ ‫ﻤﺩﻴﻨﺔ‬ ‫ﺘﺸﻜل‬ ‫ﺤﻴﺙ‬ ، )98.7( %‫ﺍﺨﺘﻴﺎﺭ‬ ‫ﻭﺘﻡ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﺴﺠﻠﺔ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻤﻥ‬ ‫ﻤﻘﺩﺍﺭﻫﺎ‬ ‫ﻋﺸﻭﺍﺌﻴﺔ‬ ‫ﻋﻴﻨﺔ‬)23(%‫ﺤﺴﺏ‬ ،‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻤﺠﺘﻤﻊ‬ ‫ﻤﻥ‬ ‫ﺍﻟﺘﺎﻟﻴﺔ‬ ‫ﺍﻟﻤﻌﺎﺩﻟﺔ‬: N = M 1+2(e) X (1-M) ‫ﺍﻟﻌﻴﻨﺔ‬ ‫ﺤﺠﻡ‬=661/4=153،‫ﺘﺸﻜل‬ ‫ﺃﻱ‬661/ 153=23.15% ‫ﺍﻥ‬ ‫ﺤﻴﺙ‬:N=‫ﺍﻟﻌﻴﻨﺔ‬ ‫ﺤﺠﻡ‬‫ﻭ‬ ،M=‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻤﺠﺘﻤﻊ‬‫ﻭ‬ ،e =‫ﻟﻭﻏﺎﺭﻴﺘﻡ‬. ‫ﺍﻟﺜﺎﻨﻲ‬ ‫ﺍﻟﻘﺴﻡ‬:‫ﺍﻟﺴﺎﺒﻘﺔ‬ ‫ﻭﺍﻟﺩﺭﺍﺴﺎﺕ‬ ‫ﺍﻟﻨﻅﺭﻱ‬ ‫ﺍﻹﻁﺎﺭ‬ ‫ﺍﻟﻤﻘﺩﻤﺔ‬ ‫ﻋﻠﻰ‬ ‫ﺘﺭﺘﻜﺯ‬ ‫ﺍﺠﺘﻤﺎﻋﻴﺔ‬ ‫ﻭﻅﻴﻔﺔ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻬﻨﺔ‬ ‫ﺘﻌﺩ‬ ‫ﺍﻟﺨﺩﻤﺔ‬ ‫ﺘﻘﺩﻴﻡ‬ ‫ﻋﻥ‬ ‫ﺍﻟﻤﺴﺅﻭل‬ ‫ﺍﻟﺸﺨﺹ‬ ‫ﺒﻴﻥ‬ ‫ﺍﻟﻤﺘﺒﺎﺩﻟﺔ‬ ‫ﺍﻟﺜﻘﺔ‬ ‫ﺍﻋﺘﻤﺎﺩ‬ ‫ﺒﺴﺒﺏ‬ ‫ﻋﻠﻴﻬﺎ‬ ‫ﺍﻹﻗﺒﺎل‬ ‫ﺯﺍﺩ‬ ‫ﻭﻗﺩ‬ ،‫ﺍﻟﻌﻼﻗﺔ‬ ‫ﺫﺍﺕ‬ ‫ﻭﺍﻷﻁﺭﺍﻑ‬ ‫ﺍ‬ ‫ﺍﻟﻤﺎﻟﻴﺔ‬ ‫ﺍﻟﺒﻴﺎﻨﺎﺕ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﻤﺎﻟﻴﺔ‬ ‫ﺍﻟﻘﻭﺍﺌﻡ‬ ‫ﻤﺴﺘﺨﺩﻤﻲ‬‫ﻜﻤﺼﺩﺭ‬ ‫ﻟﻤﺩﻗﻘﺔ‬ ‫ﺩﻋﺕ‬ ‫ﻤﻤﺎ‬ ‫ﺍﻟﻤﺨﺘﻠﻔﺔ‬ ‫ﺍﻟﻘﺭﺍﺭﺍﺕ‬ ‫ﻻﺘﺨﺎﺫ‬ ‫ﺍﻟﻤﻼﺌﻤﺔ‬ ‫ﻟﻠﻤﻌﻠﻭﻤﺎﺕ‬ ‫ﻤﻌﻴﻨﺔ‬ ‫ﺇﺠﺭﺍﺀﺍﺕ‬ ‫ﺍﺘﺒﺎﻉ‬ ‫ﺇﻟﻰ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺃﻤﺎﻡ‬ ‫ﺍﻟﺤﺎﺠﺔ‬ ‫ﻟﺘﻭ‬ ‫ﻭﺫﻟﻙ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺃﻋﻤﺎل‬ ‫ﺠﻭﺩﺓ‬ ‫ﻟﻀﻤﺎﻥ‬‫ﺍ‬‫ﺍﻟﻘﻨﺎﻋﺔ‬ ‫ﻓﺭ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﻌﻨﻴﺔ‬ ‫ﻭﻟﻸﻁﺭﺍﻑ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﻟﻤﺩﻗﻕ‬ ‫ﺍﻟﻤﻌﻘﻭﻟﺔ‬ ‫ﻨﻔﺫﺕ‬ ‫ﻗﺩ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺃﻋﻤﺎل‬ ‫ﺒﺄﻥ‬‫ﻭﺍﻟﺴﺭﻋﺔ‬ ‫ﺍﻟﻜﻔﺎﺀﺓ‬ ‫ﻤﻥ‬ ‫ﻋﺎﻟﻴﺔ‬ ‫ﺒﺩﺭﺠﺔ‬ ‫ﹰ‬‫ﺍ‬‫ﻤﺯﻴﺩ‬ ‫ﻭﻴﻀﻔﻲ‬ ،‫ﻟﻠﻤﺠﺘﻤﻊ‬ ‫ﺍﻟﻌﺎﻤﺔ‬ ‫ﺍﻷﻫﺩﺍﻑ‬ ‫ﻴﺨﺩﻡ‬ ‫ﺒﻤﺎ‬ ،‫ﻭﺍﻻﻗﺘﺼﺎﺩ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻋﻤل‬ ‫ﻋﻠﻰ‬ ‫ﻭﺍﻻﻋﺘﻤﺎﺩ‬ ‫ﻭﺍﻟﻤﺼﺩﺍﻗﻴﺔ‬ ‫ﺍﻟﺜﻘﺔ‬ ‫ﻤﻥ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬)،‫ﺍﻟﺠﻌﺎﻓﺭﺓ‬2008.(‫ﻤﻥ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻋﻤل‬ ‫ﺠﻭﺩﺓ‬ ‫ﻭﺇﻥ‬ ‫ﺍﻟﺫﻱ‬ ‫ﺍﻟﻌﻤل‬ ‫ﻭﺩﻗﺔ‬ ‫ﻓﺎﻋﻠﻴﺔ‬ ‫ﻤﻥ‬ ‫ﻟﻠﺘﺄﻜﺩ‬ ‫ﺇﺘﺒﺎﻋﻬﺎ‬ ‫ﺍﻟﻭﺍﺠﺏ‬ ‫ﺍﻷﻤﻭﺭ‬ ‫ﺃﻫﻡ‬ ‫ﺃ‬ ‫ﺒﻪ‬ ‫ﺘﻘﻭﻡ‬‫ﻴ‬‫ﺔ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺃﻋﻤﺎل‬ ‫ﺘﺘﻭﻟﻰ‬ ‫ﻤﻬﻨﻴﺔ‬ ‫ﺠﻬﺔ‬. ‫ﺇ‬‫ﺃﻥ‬ ‫ﻴﻤﻜﻥ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﻤﻔﻬﻭﻡ‬ ‫ﺘﻁﺒﻴﻕ‬ ‫ﻋﺩﻡ‬ ‫ﻥ‬ ‫ﺍﻟﻘﺭﺍﺭﺍﺕ‬ ‫ﻤﺘﺨﺫﻱ‬ ‫ﻋﻠﻰ‬ ‫ﺴﻠﺒﻴﺔ‬ ‫ﺘﻜﻭﻥ‬ ‫ﻗﺩ‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﻋﻠﻴﻪ‬ ‫ﻴﺘﺭﺘﺏ‬ ‫ﺃﻴ‬ ‫ﻴﻤﻴﺯ‬ ‫ﻤﺎ‬ ‫ﻷﻥ‬ ،‫ﺍﻟﻤﺴﺘﺜﻤﺭﻴﻥ‬ ‫ﻋﻠﻰ‬ ‫ﻭﻜﺫﻟﻙ‬ ‫ﺍﻟﺴﻴﺎﺴﺎﺕ‬ ‫ﻭﺭﺍﺴﻤﻲ‬‫ﺔ‬ ‫ﺘﻘﺩﻤﻪ‬ ‫ﻤﺎ‬ ‫ﻜل‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﺠﺘﻤﻊ‬ ‫ﺃﻤﺎﻡ‬ ‫ﻟﻤﺴﺅﻭﻟﻴﺎﺘﻬﺎ‬ ‫ﺘﺤﻤﻠﻬﺎ‬ ‫ﻫﻭ‬ ‫ﻤﻬﻨﺔ‬ ‫ﺨﺩﻤﺎﺕ‬ ‫ﻤﻥ‬‫؛‬‫ﻭﻓ‬‫ﻤﻥ‬ ‫ﻨﻭﻋﻴﺔ‬ ‫ﺃﻓﻀل‬ ‫ﺘﺤﻘﻴﻕ‬ ‫ﻴﻌﺩ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻬﻨﺔ‬ ‫ﻲ‬ ‫ﺍﻟﻤﺸﺘﺭﻙ‬ ‫ﺍﻟﻬﺩﻑ‬ ‫ﺍﻟﻤﻬﻨﻲ‬ ‫ﺍﻷﺩﺍﺀ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﻭﺍﻟﻤﺤﺎﻓﻅﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺒﺸﻜل‬ ‫ﻭﺤﻤﺎﻴﺘﻪ‬ ‫ﺍﻟﻤﺩﻗﻕ‬ ‫ﺃﺩﺍﺀ‬ ‫ﺘﺤﺴﻴﻥ‬ ‫ﻭﻜﺫﻟﻙ‬ ،‫ﺍﻟﻤﻬﻨﺔ‬ ‫ﻟﻤﻤﺎﺭﺴﻲ‬ ‫ﺃﻋﻤﺎﻟﻪ‬ ‫ﻨﺘﻴﺠﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺜﻘﺔ‬ ‫ﺯﻴﺎﺩﺓ‬ ‫ﺇﻟﻰ‬ ‫ﻴﺅﺩﻱ‬)Mozier, 2009.( ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻫﺩﻑ‬ ‫ﺘ‬ ‫ﻫﻭ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﻤﻥ‬ ‫ﺍﻟﻬﺩﻑ‬ ‫ﺇﻥ‬‫ﻭﺘﻨﻤﻴﺔ‬ ‫ﻁﻭﻴﺭ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻗﺒل‬ ‫ﻤﻥ‬ ‫ﺍﻟﻤﻘﺩﻤﺔ‬ ‫ﻭﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺨﺩﻤﺎﺕ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬)‫ﺍﻟﻘﺎﻨﻭﻨﻴﺔ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﺸﺭﻜﺎﺕ‬(،‫ﺒﺭﻨﺎﻤﺞ‬ ‫ﻤﻥ‬ ‫ﻭﺍﻟﻬﺩﻑ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﻤﺭﺍﻗﺒﺔ‬ ‫ﻨﻅﺎﻡ‬ ‫ﻜﺎﻥ‬ ‫ﺇﺫﺍ‬ ‫ﻓﻴﻤﺎ‬ ‫ﺘﺤﺩﻴﺩ‬ ‫ﻫﻭ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺒﻌﻤﻠﻪ‬ ‫ﻴﻘﻭﻡ‬ ‫ﻭﺍﻟﻤﻨﻅﻤﺎﺕ‬ ‫ﺍﻟﺸﺭﻜﺎﺕ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻟﻌﻤﻠﻴﺎﺕ‬ ‫ﺍﻟﺩﺍﺨﻠﻴﺔ‬ ‫ﺍ‬ ‫ﻤﺤﻘﻘﺎ‬ ‫ﺍﻟﺼﺤﻴﺢ‬ ‫ﺍﻟﻭﺠﻪ‬ ‫ﻋﻠﻰ‬‫ﻫﺫﺍ‬ ‫ﻭﻴﺤﻔﺯ‬ ‫ﻭﻴﺸﺠﻊ‬ ‫ﻜﻤﺎ‬ ،‫ﻟﻜﻔﺎﺀﺓ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﻭﺘﻁﺒﻴﻕ‬ ‫ﻭﺍﻟﻌﻤﻠﻴﺎﺕ‬ ‫ﺍﻟﺴﻴﺎﺴﺎﺕ‬ ‫ﺇﺘﺒﺎﻉ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺒﺭﻨﺎﻤﺞ‬ ‫ﺍﻟﻼﺯﻤﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬. ‫ﻨﻭﻋﻴﻥ‬ ‫ﺇﻟﻰ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻭﺘﻘﺴﻡ‬:،‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺘﺭﻜﺯ‬ ‫ﺤﻴﺙ‬ ،‫ﺍﻟﺘﻜﻠﻴﻑ‬ ‫ﺇﺠﺭﺍﺀﺍﺕ‬ ‫ﻭﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺘﺭﻜﺯ‬ ‫ﻓﻴﻤﺎ‬ ،‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﻤﺭﺍﻗﺒﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺸﺭﻜﺔ‬ ‫ﻨﻅﺎﻡ‬ ‫ﺍﻟﺘﻜﻠﻴ‬ ‫ﺇﺠﺭﺍﺀﺍﺕ‬‫ﺍﻟﻤﻨﺘﻘﺎﺓ‬ ‫ﺍﻻﺭﺘﺒﺎﻁﺎﺕ‬ ‫ﻭﻋﻠﻰ‬ ‫ﺍﻟﻌﻤل‬ ‫ﺃﺩﺍﺀ‬ ‫ﻋﻠﻰ‬ ‫ﻑ‬ )Pflugrath, et al, 2007.( ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺒﺭﻨﺎﻤﺞ‬ ‫ﺍﻟﻤﺩﻗﻘﻴﻥ‬ ‫ﻤﻥ‬ ‫ﻓﺭﻴﻕ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺒﺭﻨﺎﻤﺞ‬ ‫ﺒﺘﻨﻔﻴﺫ‬ ‫ﻴﻘﻭﻡ‬ ‫ﺍﻟﺩﺍﺨﻠﻴﺔ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﻤﺭﺍﻗﺒﺔ‬ ‫ﻨﻅﺎﻡ‬ ‫ﻜﻔﺎﺀﺓ‬ ‫ﺘﻘﻴﻴﻡ‬ ‫ﺃﺠل‬ ‫ﻤﻥ‬ ،‫ﺍﻟﻤﺤﺘﺭﻓﻴﻥ‬ ‫ﻭﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﻭﻤﻭﺍﻓﻘﺘﻬﺎ‬ ،‫ﻟﻠﻤﻨﻅﻤﺎﺕ‬.‫ﻭﻴﻤﻜﻥ‬ ‫ﺘﻌﺭﻴﻑ‬‫ﻤﻥ‬ ‫ﻤﺠﻤﻭﻋﺔ‬ ‫ﺃﻨﻪ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺒﺭﻨﺎﻤﺞ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﻭﺇﺩﺍﺭﺓ‬ ‫ﻟﻘﻴﺎﺩﺓ‬ ‫ﺼﻤﻤﺕ‬ ‫ﺍﻟﺨﺎﺼﺔ‬ ‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺇﺼﺩﺍﺭﻫﺎ‬ ‫ﺘﻡ‬ ‫ﻭﻗﺩ‬ ،‫ﺍﻟﺤﻜﻭﻤﻴﺔ‬ ‫ﻭﺍﻟﺩﻭﺍﺌﺭ‬ ‫ﺍﻟﺸﺭﻜﺎﺕ‬ ‫ﻓﻲ‬ ‫ﻭﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﻭﺘﻡ‬ ،‫ﺍﻷﻤﺭﻴﻜﻴﺔ‬ ‫ﺍﻟﻤﺘﺤﺩﺓ‬ ‫ﻟﻠﻭﻻﻴﺎﺕ‬ ‫ﺍﻟﻌﺎﻡ‬ ‫ﺍﻟﻤﺭﺍﻗﺏ‬ ‫ﻗﺒل‬ ‫ﻤﻥ‬ ‫ﺍﻟﺤﻜﻭﻤﻴﺔ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﻀﻤﻥ‬ ‫ﻨﺸﺭﻫﺎ‬.‫ﻤﺘﻁﻠﺒﺎﺕ‬ ‫ﻭﺇﺤﺩﻯ‬ ‫ﺍﻟﻤﻌﺎﻴ‬ ‫ﻫﺫﻩ‬‫ﺍﻟﻤﺭﺍﻗﺒﺔ‬ ‫ﻟﺒﺭﻨﺎﻤﺞ‬ ‫ﺍﻟﻤﺎﻟﻴﺔ‬ ‫ﺍﻟﻤﻨﻅﻤﺎﺕ‬ ‫ﺨﻀﻭﻉ‬ ‫ﻫﻭ‬ ‫ﻴﺭ‬ ‫ﻭﻟﺘﻠﺒﻴﺔ‬ ،‫ﺴﻨﻭﺍﺕ‬ ‫ﺜﻼﺙ‬ ‫ﻜل‬ ‫ﻤﺭﺓ‬ ‫ﺍﻷﻗل‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻭﻤﺭﺍﺠﻌﺔ‬ ‫ﻗﺎﻡ‬ ،‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺒﺭﻨﺎﻤﺞ‬ ‫ﻤﺘﻁﻠﺒﺎﺕ‬‫ﺍﻷﻤﺭﻴﻜﻲ‬ ‫ﺍﻟﻤﻌﻬﺩ‬ ‫ﺍﻟﻘﺎﻨﻭﻨﻴﻴﻥ‬ ‫ﻟﻠﻤﺤﺎﺴﺒﻴﻥ‬(AICPA)‫ﺍﻟﻤﺘﺤﺩﺓ‬ ‫ﺍﻟﻭﻻﻴﺎﺕ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﻤﺩﻗﻘﻲ‬ ‫ﺘﻘﻴﻴﻡ‬ ‫ﺇﻟﻰ‬ ‫ﻴﻬﺩﻑ‬ ‫ﺒﺭﻨﺎﻤﺞ‬ ‫ﺒﺘﻁﻭﻴﺭ‬ ‫ﺍﻷﻤﺭﻴﻜﻴﺔ‬
  • 5. ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺃﺜﺭ‬...‫ﻁﻪ‬ ‫ﻤﺤﻤﺩ‬ ‫ﻭﺤﺎﺯﻡ‬ ‫ﺯﺭ‬ ‫ﺃﺒﻭ‬ ‫ﺇﺴﺤﻕ‬ ‫ﻋﻔﺎﻑ‬ -792- ‫ﺍﻟﻤﺤﻠﻴ‬‫ﻴﻥ‬.‫ﻤﻠﺤﻭﻅ‬ ‫ﺒﻨﺠﺎﺡ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺒﺭﻨﺎﻤﺞ‬ ‫ﺤﻅﻲ‬ ‫ﻭﻗﺩ‬ ‫ﻋﺎﻡ‬ ‫ﺘﺄﺴﻴﺴﻪ‬ ‫ﻤﻨﺫ‬1991.‫ﺜﻼﺙ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﻭﺘﺸﻤل‬ ‫ﻭﻫﻲ‬ ،‫ﺭﺌﻴﺴﺔ‬ ‫ﺨﻁﻭﺍﺕ‬:‫ﻭﺍﻟﺘﻘﺭﻴﺭ‬ ،‫ﺍﻟﻤﻭﻗﻊ‬ ‫ﻭﺯﻴﺎﺭﺓ‬ ،‫ﺍﻹﻋﺩﺍﺩ‬ ‫ﻴﻠﻲ‬ ‫ﻜﻤﺎ‬ ‫ﺘﻭﻀﻴﺤﻬﺎ‬ ‫ﻭﺴﻴﺘﻡ‬)Ash, 2003:( ‫ﹰ‬‫ﻻ‬‫ﺃﻭ‬-‫ﺍﻹﻋﺩﺍﺩ‬ ‫ﻋﻥ‬ ‫ﺍﻟﻤﺴﺅﻭﻟﻴﻥ‬ ‫ﺍﻟﻤﺩﻗﻘﻴﻥ‬ ‫ﺘﺯﻭﻴﺩ‬ ‫ﺍﻹﻋﺩﺍﺩ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﺘﺘﻀﻤﻥ‬ ‫ﺍﻟﻤ‬ ‫ﻋﻤﻠﻴﺔ‬،‫ﺴﻴﺤﺘﺎﺠﻭﻨﻬﺎ‬ ‫ﺍﻟﺘﻲ‬ ‫ﻭﺍﻟﺒﻴﺎﻨﺎﺕ‬ ‫ﺍﻟﻤﻌﻠﻭﻤﺎﺕ‬ ‫ﺒﻜﺎﻓﺔ‬ ‫ﺭﺍﺠﻌﺔ‬ ‫ﺇﻟﻰ‬ ‫ﺒﺎﻹﻀﺎﻓﺔ‬ ،‫ﺍﻟﻤﺭﺠﻭﺓ‬ ‫ﺍﻷﻫﺩﺍﻑ‬ ‫ﺘﺤﻘﻴﻕ‬ ‫ﻓﻲ‬ ‫ﺘﺴﺎﻋﺩﻫﻡ‬ ‫ﻭﺍﻟﺘﻲ‬ ‫ﺇﻟﻰ‬ ‫ﺇﻀﺎﻓﺔ‬ ،‫ﺃﻜﺒﺭ‬ ‫ﻭﻜﻔﺎﺀﺓ‬ ‫ﺒﺈﺘﻘﺎﻥ‬ ‫ﺍﻟﻌﻤل‬ ‫ﺇﻨﺠﺎﺯ‬ ‫ﻓﻲ‬ ‫ﻤﺴﺎﻋﺩﺘﻬﻡ‬ ‫ﺃﺨﺫﻫﺎ‬ ‫ﻋﻠﻴﻬﻡ‬ ‫ﻴﻨﺒﻐﻲ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺒﺎﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺘﺯﻭﻴﺩﻫﻡ‬‫ﺒﺎﻟﺤﺴﺒﺎﻥ‬‫ﻭﺘﻘﻴﻴﻡ‬ ، ‫ﻴﺘﻡ‬ ‫ﻜﻤﺎ‬ ،‫ﻭﺍﻟﻤﻨﻅﻤﺎﺕ‬ ‫ﺍﻟﺸﺭﻜﺎﺕ‬ ‫ﻗﺒل‬ ‫ﻤﻥ‬ ‫ﺍﺘﺒﺎﻋﻬﺎ‬‫ﺘﺯﻭﻴﺩﻫﻡ‬ ‫ﻴﻜﻭﻥ‬ ‫ﺃﻥ‬ ‫ﻴﺠﺏ‬ ‫ﺍﻟﺘﻲ‬ ‫ﻭﺍﻟﻜﻴﻔﻴﺔ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﻤﺭﺍﻗﺒﺔ‬ ‫ﻟﻨﻅﺎﻡ‬ ‫ﺒﻭﺼﻑ‬ ‫ﺸﻬﺭﻴﻥ‬ ‫ﺍﻟﻐﺎﻟﺏ‬ ‫ﻓﻲ‬ ‫ﺍﻹﻋﺩﺍﺩ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﻭﺘﺤﺘﺎﺝ‬ ‫ﻋﻠﻴﻬﺎ‬. ‫ﹰ‬‫ﺎ‬‫ﺜﺎﻨﻴ‬:‫ﺍﻟﻤﻭﻗﻊ‬ ‫ﺯﻴﺎﺭﺓ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﻭﻗﻊ‬ ‫ﻓﻲ‬ ‫ﺃﺴﺒﻭﻉ‬ ‫ﻤﺩﺓ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﺭﻴﻕ‬ ‫ﻴﻤﻜﺙ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻋﻤﻠﻴﺎﺕ‬ ‫ﺃﻭﺭﺍﻕ‬ ‫ﺒﻤﺭﺍﺠﻌﺔ‬ ‫ﺨﻼﻟﻬﺎ‬ ‫ﻴﻘﻭﻤﻭﻥ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺇﻟﻰ‬ ‫ﺒﺎﻹﻀﺎﻓﺔ‬ ،‫ﺍﻹﺩﺍﺭﻴﺔ‬ ‫ﻭﺍﻟﻤﻠﻔﺎﺕ‬‫ﻭﺍﺠﺘﻤﺎﻋﺎﺕ‬ ‫ﻤﻘﺎﺒﻼﺕ‬ ‫ﺇﺠﺭﺍﺀ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻓﻲ‬ ‫ﻭﺍﻟﻤﻭﻅﻔﻴﻥ‬ ‫ﺍﻹﺩﺍﺭﺓ‬ ‫ﻤﻊ‬. ‫ﹰ‬‫ﺎ‬‫ﺜﺎﻟﺜ‬:‫ﺍﻟﺘﻘﺭﻴﺭ‬ ‫ﻴﺘﻀﻤﻥ‬ ‫ﺘﻘﺭﻴﺭ‬ ‫ﺒﺈﻋﺩﺍﺩ‬ ‫ﺍﻟﻔﺭﻴﻕ‬ ‫ﻴﻘﻭﻡ‬ ‫ﺍﻟﺯﻴﺎﺭﺓ‬ ‫ﻨﻬﺎﻴﺔ‬ ‫ﻭﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺍﺘﺒﺎﻉ‬ ‫ﻤﻭﺍﻓﻘﺔ‬ ‫ﺒﻤﺩﻯ‬ ‫ﺭﺃﻴﻬﻡ‬ ‫ﺍﻟﻌﺎﻟﻤﻴﺔ‬.‫ﻭﺭﻗﺔ‬ ‫ﺍﻟﻤﻨﻅﻤﺔ‬ ‫ﺃﻭ‬ ‫ﺍﻟﻤﻜﺘﺏ‬ ‫ﻹﺩﺍﺭﺓ‬ ‫ﺍﻟﻔﺭﻴﻕ‬ ‫ﻴﻘﺩﻡ‬ ‫ﻜﻤﺎ‬ ‫ﻴﻤ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺒﺎﻟﺘﻭﺼﻴﺎﺕ‬،‫ﺍﻟﻌﻤل‬ ‫ﺘﻁﻭﻴﺭ‬ ‫ﺃﺠل‬ ‫ﻤﻥ‬ ‫ﺍﺘﺒﺎﻋﻬﺎ‬ ‫ﻜﻨﻬﻡ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﺤﻭل‬ ‫ﻟﻺﺩﺍﺭﺓ‬ ‫ﻭﺘﻭﻀﻴﺢ‬ ‫ﺸﺭﺡ‬ ‫ﺘﻘﺩﻴﻡ‬ ‫ﺇﻟﻰ‬ ‫ﺒﺎﻹﻀﺎﻓﺔ‬ ‫ﺍﻻﻨﺘﺒﺎﻩ‬ ‫ﻴﻨﺒﻐﻲ‬ ‫ﺍﻟﺘﻲ‬ ‫ﻭﺍﻟﺠﻭﺍﻨﺏ‬ ‫ﻋﻠﻴﻬﺎ‬ ‫ﺍﻟﺘﻲ‬ ‫ﻭﺍﻟﻤﻼﺤﻅﺎﺕ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻋﻠﻴﻬﺎ‬ ‫ﻭﺍﻟﻤﺤﺎﻓﻅﺔ‬.‫ﺘﺘﺭﺍﻭﺡ‬ ‫ﻤﺩﺓ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﻘﺭﻴﺭ‬ ‫ﻫﺫﺍ‬ ‫ﺇﺼﺩﺍﺭ‬ ‫ﻭﻴﺘﻡ‬ ‫ﺍﻟﻤﻭﻗﻊ‬ ‫ﺯﻴﺎﺭﺓ‬ ‫ﻤﻥ‬ ‫ﺍﻻﻨﺘﻬﺎﺀ‬ ‫ﺒﻌﺩ‬ ‫ﺃﺴﺎﺒﻴﻊ‬ ‫ﻭﺃﺭﺒﻌﺔ‬ ‫ﺃﺴﺒﻭﻉ‬ ‫ﺒﻴﻥ‬. ‫ﻤﻌﺎﻴﻴﺭ‬‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻋﻥ‬ ‫ﺍﻟﺼﺎﺩﺭﺓ‬ ‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻫﺫﻩ‬ ‫ﻓﻲ‬ ‫ﺍﻻﺴﺘﻨﺎﺩ‬ ‫ﺘﻡ‬ ،‫ﺍﻟﻘﺎﻨﻭﻨﻴﻥ‬ ‫ﻟﻠﻤﺤﺎﺴﺒﻴﻥ‬ ‫ﺍﻷﻤﺭﻴﻜﻲ‬ ‫ﺍﻟﻤﻌﻬﺩ‬‫ﺘﺤﻠﻴل‬ ‫ﻓﻲ‬ ‫ﻭﺭﺩﺕ‬ ‫ﻜﻤﺎ‬ ،‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺭﺌﻴﺴﻴﺔ‬ ‫ﺍﻟﻨﻘﺎﻁ‬ ‫ﺇﻟﻰ‬ ‫ﺍﻻﺴﺘﻨﺎﺩ‬ ‫ﺘﻡ‬ ‫ﺤﻴﺙ‬ ،‫ﺍﻻﺴﺘﺒﺎﻨﺔ‬ ‫ﻤﻥ‬ ‫ﺘﺘﻜﻭﻥ‬ ‫ﻭﺍﻟﺘﻲ‬13‫ﻜﻔﺭﻀﻴﺎﺕ‬ ‫ﻭﻀﻌﻬﺎ‬ ‫ﺘﻡ‬ ،‫ﹰ‬‫ﺎ‬‫ﺍﺴﺎﺴﻴ‬ ‫ﹰ‬‫ﺍ‬‫ﻤﻌﻴﺎﺭ‬ ‫ﻋﻠ‬ ‫ﻟﻠﺘﻁﺒﻴﻕ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻟﻬﺫﻩ‬‫ﺒﺎﻷﺭﺩﻥ‬ ‫ﻤﻤﺜﻠﺔ‬ ‫ﻋﺭﺒﻴﺔ‬ ‫ﺩﻭﻟﺔ‬ ‫ﻰ‬. ‫ﺍﻟﺴﺎﺒﻘﺔ‬ ‫ﺍﻟﺩﺭﺍﺴﺎﺕ‬ ‫ﻋﻠﻡ‬ ‫ﻭﺤﺴﺏ‬ ‫ﺍﻟﺴﺎﺒﻘﺔ‬ ‫ﺍﻟﺩﺭﺍﺴﺎﺕ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﺴﺘﻤﺭ‬ ‫ﺍﻟﺒﺤﺙ‬ ‫ﺒﻌﺩ‬ ‫ﺍﻟﺒﺎﺤﺜﻴﻥ‬‫ﻓﻲ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺤﻭل‬ ‫ﺴﺎﺒﻘﺔ‬ ‫ﺩﺭﺍﺴﺎﺕ‬ ‫ﻴﺘﻭﻓﺭ‬ ‫ﻟﻡ‬ ‫ﻫﺫﺍ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻷﺠﻨﺒﻴﺔ‬ ‫ﺍﻟﺩﺭﺍﺴﺎﺕ‬ ‫ﻭﺍﻗﺘﺼﺭﺕ‬ ،‫ﺍﻟﻌﺭﺒﻴﺔ‬ ‫ﺍﻟﺩﻭل‬ ‫ﺤﻴﺙ‬ ،‫ﺃﻴﻀﺎ‬ ‫ﻜﺎﻑ‬ ‫ﻏﻴﺭ‬ ‫ﻭﺒﺸﻜل‬ ‫ﺍﻟﻤﻭﻀﻭﻉ‬‫ﺇ‬‫ﺍﻟﺩﺭﺍﺴﺎﺕ‬ ‫ﻥ‬ ‫ﻋﻠ‬ ‫ﺍﻗﺘﺼﺭﺕ‬ ‫ﺍﻟﻌﺭﺒﻴﺔ‬‫ﻋﻤﻠﻴﺎﺕ‬ ‫ﻭﺠﻭﺩﺓ‬ ‫ﻭﻓﺎﻋﻠﻴﺔ‬ ،‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﺭﻗﺎﺒﺔ‬ ‫ﻰ‬ ‫ﺒﻨﺎﺀ‬ ‫ﺍﻟﺴﺎﺒﻘﺔ‬ ‫ﺍﻟﺩﺭﺍﺴﺎﺕ‬ ‫ﺇﻟﻰ‬ ‫ﺍﻟﺭﺠﻭﻉ‬ ‫ﺘﻡ‬ ‫ﻭﻗﺩ‬ ،‫ﺍﻟﺨﺎﺭﺠﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻭﻀﻭﻉ‬ ‫ﻓﻲ‬ ‫ﻤﺒﺎﺸﺭ‬ ‫ﻏﻴﺭ‬ ‫ﺃﻭ‬ ‫ﻤﺒﺎﺸﺭ‬ ‫ﺒﺸﻜل‬ ‫ﺍﺭﺘﺒﺎﻁﻬﺎ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺤﺎﻟﻴﺔ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬‫ﺍﻟﺩﺭﺍﺴﺎﺕ‬ ‫ﻫﺫﻩ‬ ‫ﻭﺍﻫﻡ‬‫ﺩﺭﺍﺴﺔ‬)Morrison, 2009(،‫ﻭﺍﻟﺘﻲ‬‫ﺍﻟﺤﺩﻴﺜﺔ‬ ‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻋﻥ‬ ‫ﺍﻟﻜﺸﻑ‬ ‫ﺇﻟﻰ‬ ‫ﻫﺩﻓﺕ‬ ‫ﺍﻟ‬ ‫ﻟﻤﺭﺍﺠﻌﺔ‬‫ﻟﻠﻤﺤﺎﺴﺒﻴﻥ‬ ‫ﺍﻷﻤﺭﻴﻜﻲ‬ ‫ﺍﻟﻤﻌﻬﺩ‬ ‫ﻋﻥ‬ ‫ﺍﻟﺼﺎﺩﺭﺓ‬ ‫ﺯﻤﻴل‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺸﺭﻜﺎﺕ‬ ‫ﺒﺄﺩﺍﺀ‬ ‫ﺍﻟﻤﺘﻌﻠﻕ‬ ‫ﺍﻟﻘﺎﻨﻭﻨﻴﻴﻥ‬‫ﻭﻗﺩ‬‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺃﺠﺭﻴﺕ‬ ‫ﻤﻥ‬ ‫ﻭﺇﺠﺎﺒﺎﺕ‬ ‫ﺒﻴﺎﻨﺎﺕ‬ ‫ﺠﻤﻊ‬ ‫ﺨﻼل‬ ‫ﻤﻥ‬)326(‫ﺠﺎﻤﻌﺔ‬ ‫ﻓﻲ‬ ‫ﻓﺭﺩﺍ‬ ‫ﺍﻟﺠﻨﻭﺒﻴﺔ‬ ‫ﻜﺎﺭﻭﻟﻴﻨﺎ‬ ‫ﻭﻻﻴﺔ‬.‫ﺍﻻﺭﺘﺒﺎﻁ‬ ‫ﻤﻌﺎﻤل‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺍﺴﺘﺨﺩﻤﺕ‬ ‫ﺍﻻﺴﺘﺠﺎﺒﺎﺕ‬ ‫ﻭﺍﺘﺠﺎﻫﺎﺕ‬ ‫ﺩﺭﺠﺎﺕ‬ ‫ﻟﺘﻘﻴﻴﻡ‬.‫ﻨﺘﺎﺌﺞ‬ ‫ﺃﻅﻬﺭﺕ‬ ‫ﻭﻗﺩ‬ ‫ﺸﺭﻜﺎﺕ‬ ‫ﺇﺩﺍﺭﺓ‬ ‫ﺘﻤﺎﺭﺴﻬﺎ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﺴﻠﺒﻴﺔ‬ ‫ﺍﻟﺴﻠﻭﻜﺎﺕ‬ ‫ﺃﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺍﻷﻤﺭﻴﻜﻲ‬ ‫ﺍﻟﻤﻌﻬﺩ‬ ‫ﻀﺩ‬ ‫ﺇﺩﺍﺭﺘﻬﺎ‬ ‫ﺘﺤﻴﺯ‬ ‫ﺘﻅﻬﺭ‬ ‫ﺍﻟﺼﻐﻴﺭﺓ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ،‫ﺍﻟﻜﺒﻴﺭﺓ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﻴﺔ‬ ‫ﺒﺎﻟﺸﺭﻜﺎﺕ‬ ‫ﻤﻘﺎﺭﻨﺔ‬ ‫ﺍﻟﻘﺎﻨﻭﻨﻴﻴﻥ‬ ‫ﻟﻠﻤﺤﺎﺴﺒﻴﻥ‬ ‫ﺍﻟﻤﻌﻬﺩ‬ ‫ﺃﺼﺩﺭﻫﺎ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﺤﺩﻴﺜﺔ‬ ‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺃﻥ‬ ‫ﻭﺃﻅﻬﺭﺕ‬ ‫ﺍﻷﻤﺭﻴﻜﻲ‬،‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﺴﺘﺨﺩﺍﻡ‬ ‫ﺃﻥ‬ ‫ﻭﺒﻴﻨﺕ‬‫ﻴﺅﺩﻱ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺸﺭﻜﺎﺕ‬ ‫ﻨﻭﻋﻴﺔ‬ ‫ﺘﺤﺴﻴﻥ‬ ‫ﺇﻟﻰ‬ ‫ﻓﻌﺎل‬ ‫ﺒﺸﻜل‬. ‫ﻫﺩﻓﺕ‬ ‫ﻜﻤﺎ‬‫ﺩﺭﺍﺴﺔ‬)Poel, 2009(‫ﻋﻤﻠﻴﺔ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﺒﻴﺎﻥ‬ ‫ﺇﻟﻰ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺨﺩﻤﺎﺕ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻋﻤﻠﻴﺎﺕ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻹﺸﺭﺍﻑ‬ ‫ﻤﻥ‬ ‫ﻜل‬ ‫ﺒﻴﻥ‬ ‫ﺍﻟﻌﻼﻗﺔ‬ ‫ﻭﺒﻴﺎﻥ‬ ‫ﻭﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﺃﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻭﺒﻴﻨﺕ‬ ،‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﻗﺒﺔ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﻭﻨﺘﺎﺌﺞ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺍﻫﺘﻤﺕ‬ ‫ﻗﺩ‬ ‫ﻭﺃﻤﺭﻴﻜﺎ‬ ‫ﺃﻭﺭﻭﺒﺎ‬ ‫ﺩﻭل‬ ‫ﻤﻥ‬ ‫ﺍﻟﻜﺜﻴﺭ‬ ‫ﻭﻏﻴﺭﻫﺎ‬ ‫ﻫﻭﻟﻨﺩﺍ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺨﺩﻤﺎﺕ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﻤﺤﺎﻓﻅﺔ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﻓﻲ‬ ‫ﻜﺒﻴﺭ‬ ‫ﺒﺸﻜل‬ ‫ﺍﻟﺩﻭل‬ ‫ﺒﻌﺽ‬ ‫ﻗﻴﺎﻡ‬ ‫ﻭﺃﻅﻬﺭﺕ‬ ،‫ﻤﻜﺎﺘﺒﻬﺎ‬ ‫ﻓﻲ‬‫ﺒ‬‫ﺩﻭﺭ‬ ‫ﺎﺴﺘﺒﺩﺍل‬ ‫ﻭﺍﻟﻤﺘﻤﺜﻠﺔ‬ ‫ﺍﻟﺩﺍﺨﻠﻴﻴﻥ‬ ‫ﺍﻟﻤﺩﻗﻘﻴﻥ‬‫ﻓﻲ‬‫ﺒﺠﻬﺎﺕ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﻲ‬ ‫ﻋﺎﻡ‬ ‫ﻭﺇﺸﺭﺍﻑ‬ ‫ﺭﻗﺎﺒﺔ‬.‫ﻤﻥ‬ ‫ﺘﻜﻭﻨﺕ‬ ‫ﻋﻴﻨﺔ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺃﺠﺭﻴﺕ‬ )4638(‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﺍﺨﺘﻴﺎﺭ‬ ‫ﺘﻡ‬ ‫ﻭﻗﺩ‬ ،‫ﻫﻭﻟﻨﺩﺍ‬ ‫ﻓﻲ‬ ‫ﺸﺭﻜﺔ‬ ‫ﻤﺭﺍﺠﻌﻲ‬ ‫ﺩﻭﺭ‬ ‫ﺍﺴﺘﺒﺩﻟﺕ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﺩﻭل‬ ‫ﻤﻥ‬ ‫ﺘﻌﺘﺒﺭ‬ ‫ﻷﻨﻬﺎ‬ ‫ﻫﻭﻟﻨﺩﺍ‬ ‫ﺨﺎﺭﺠﻴﺔ‬ ‫ﻭﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﺭﺍﻗﺒﺔ‬ ‫ﺒﺠﻬﺎﺕ‬ ‫ﺍﻟﺯﻤﻴل‬.‫ﻜل‬ ‫ﺒﻴﻥ‬ ‫ﻭﺒﺎﻟﻤﻘﺎﺭﻨﺔ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﻌﺎﻡ‬ ‫ﺍﻹﺸﺭﺍﻑ‬ ‫ﻭﺠﻬﺎﺕ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﻲ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻤﻥ‬ ‫ﻭﺍﻟﻤﺭﺍ‬ ‫ﺍﻟﻤﺭﺍﻗﺒﺔ‬ ‫ﺠﻬﺎﺕ‬ ‫ﺃﻥ‬ ‫ﻭﺠﺩ‬ ‫ﻓﻘﺩ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻋﻤﻠﻴﺎﺕ‬‫ﺠﻌﺔ‬
  • 6. ‫א‬، ‫א‬ ‫א‬ ‫א‬‫ﹼﺩ‬‫ﻠ‬‫ﺍﻟﻤﺠ‬8،‫ﺍﻟﻌﺩﺩ‬4،2012 -793- ‫ﺍﻟﻤﺴﺘﻘﻠ‬ ‫ﺍﻟﻌﺎﻡ‬ ‫ﻭﺍﻹﺸﺭﺍﻑ‬‫ﺔ‬‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﻭﺃﻓﻀل‬ ‫ﺃﻜﺒﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻟﻬﺎ‬ ‫ﺍﻟﻤﺨﺘﻠﻔﺔ‬ ‫ﻭﺍﻟﺸﺭﻜﺎﺕ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻋﻤﻠﻴﺎﺕ‬. ‫ﻭﻫﺩﻓﺕ‬‫ﺩﺭﺍﺴﺔ‬)Ismail & et at, 2008(‫ﺒﻴﺎﻥ‬ ‫ﺇﻟﻰ‬ ‫ﻤﺎﻟﻴﺯﻴﺎ‬ ‫ﻓﻲ‬ ‫ﻭﺍﻟﻤﺘﻭﺴﻁﺔ‬ ‫ﺍﻟﺼﻐﻴﺭﺓ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺍﻟﺘﺯﺍﻡ‬ ‫ﻭﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﺒﻤﻌﺎﻴﻴﺭ‬.‫ﺇﺠﺭﺍﺀ‬ ‫ﺒﻭﺴﺎﻁﺔ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺘﻤﺕ‬ ‫ﻭﻗﺩ‬ ‫ﻤﻘ‬‫ﻓﻲ‬ ‫ﻭﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻌﺎﻤﻠﻴﻥ‬ ‫ﻤﻥ‬ ‫ﻋﺩﺩ‬ ‫ﻤﻊ‬ ‫ﺎﺒﻠﺔ‬ ‫ﻤﺎﻟﻴﺯﻴﺎ‬.‫ﻤﻜﺎﺘﺏ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﺘﻘﻴﻴﻡ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﺃﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻭﺒﻴﻨﺕ‬ ‫ﺘﻘﻴﻴﻡ‬ ‫ﺃﻥ‬ ‫ﺃﻭﻀﺤﺕ‬ ‫ﻜﻤﺎ‬ ،‫ﻤﻨﻅﻤﺔ‬ ‫ﻤﻨﻬﺠﻴﺔ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﻫﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺘﻨﻤﻴﺔ‬ ‫ﻋﻠﻰ‬ ‫ﻴﺴﺎﻋﺩ‬ ‫ﺃﻥ‬ ‫ﺸﺄﻨﻪ‬ ‫ﻤﻥ‬ ‫ﺃﻤﺭ‬ ‫ﻤﺴﺘﻤﺭ‬ ‫ﺒﺸﻜل‬ ‫ﺍﻟﻤﺩﻗﻘﻴﻥ‬ ‫ﺍﻟﻜﻔ‬ ‫ﺤﺩ‬ ‫ﺇﻟﻰ‬ ‫ﺒﻬﺎ‬ ‫ﻭﺍﻟﻭﺼﻭل‬ ‫ﻭﺘﻁﻭﻴﺭﻫﺎ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻋﻤﻠﻴﺎﺕ‬،‫ﺎﺀﺓ‬ ‫ﺤﻴﺙ‬‫ﺇ‬‫ﻓﻲ‬ ‫ﻤﻬﻤﺎ‬ ‫ﻋﻨﺼﺭﺍ‬ ‫ﺘﻌﺩ‬ ‫ﺍﻟﻤﺴﺘﻤﺭﺓ‬ ‫ﺍﻟﻤﺭﺍﻗﺒﺔ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﻥ‬ ‫ﻫﺫﻩ‬ ‫ﺤﺭﺹ‬ ‫ﻀﺭﻭﺭﺓ‬ ‫ﺇﻟﻰ‬ ‫ﺇﻀﺎﻓﺔ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻨﺠﺎﺡ‬ ‫ﻟﺘﻁﻠﻌﺎﺕ‬ ‫ﻤﻭﺍﻓﻘﺔ‬ ‫ﺍﻟﻤﻘﺩﻤﺔ‬ ‫ﺨﺩﻤﺎﺘﻬﺎ‬ ‫ﺘﻜﻭﻥ‬ ‫ﺃﻥ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ،‫ﻋﻠﻴﻪ‬ ‫ﺍﻟﻤﺤﺎﻓﻅﺔ‬ ‫ﻭﺒﺎﻟﺘﺎﻟﻲ‬ ‫ﻭﺜﻘﺘﻪ‬ ‫ﺭﻀﺎﻩ‬ ‫ﺒﻜﺴﺏ‬ ‫ﻭﻜﻔﻴﻠﺔ‬ ‫ﺍﻟﻌﻤﻴل‬ ‫ﻤﺘﻁﻠﺒﺎﺕ‬ ‫ﺒﻴﻥ‬ ‫ﺘﺠﻤﻊ‬ ‫ﺃﻥ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻋﻠﻰ‬ ‫ﻓﺈﻥ‬ ‫ﻭﺒﺎﻟﺘﺎﻟﻲ‬ ‫ﺍﻟ‬‫ﺨﺩﻤﺎﺘﻬﺎ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻴﺤﻘﻕ‬ ‫ﻤﺎ‬ ‫ﻭﺒﻴﻥ‬ ‫ﻌﻤﻴل‬.‫ﺃﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺒﻴﻨﺕ‬ ‫ﻜﻤﺎ‬ ‫ﻋﻠﻴﻬﺎ‬ ‫ﻭﺍﻹﺸﺭﺍﻑ‬ ‫ﻭﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﻋﻤﻠﻴﺎﺕ‬ ‫ﺘﻘﻴﻴﻡ‬ ‫ﺇﻟﻰ‬ ‫ﺍﻟﺤﺎﺠﺔ‬ ‫ﺍﻟﻤﺸﺘﺭﻜﻴﻥ‬ ‫ﺍﻷﻁﺭﺍﻑ‬ ‫ﺒﻴﻥ‬ ‫ﺍﻟﻌﻼﻗﺎﺕ‬ ‫ﺘﻨﻅﻴﻡ‬ ‫ﺇﻟﻰ‬ ‫ﺍﻟﺤﺎﺠﺔ‬ ‫ﻤﻥ‬ ‫ﺘﻨﺒﻊ‬ ‫ﻤﺎﻟﻴﺔ‬ ‫ﻭﺃﻋﻤﺎل‬ ‫ﻭﻤﻌﺎﻤﻼﺕ‬ ‫ﻋﻼﻗﺎﺕ‬ ‫ﻓﻲ‬.‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﻭﺃﺸﺎﺭﺕ‬ ‫ﻭﺍﻟﻤ‬ ‫ﺍﻟﺼﻐﻴﺭﺓ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺍﻟﺘﺯﺍﻡ‬ ‫ﺇﻟﻰ‬‫ﻤﺎﻟﻴﺯﻴﺎ‬ ‫ﻓﻲ‬ ‫ﺘﻭﺴﻁﺔ‬ ‫ﺇﻀﺎﻓﺔ‬ ،‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﺒﻤﻌﺎﻴﻴﺭ‬‫ﺇﻟﻰ‬‫ﻭﺇﺸﺭﺍﻑ‬ ‫ﻤﺭﺍﻗﺒﺔ‬ ‫ﺇﻟﻰ‬ ‫ﺨﻀﻭﻋﻬﺎ‬ ‫ﺠﻭﺩﺘﻬﺎ‬ ‫ﻭﺭﻓﻊ‬ ‫ﺘﻁﻭﺭﻫﺎ‬ ‫ﻓﻲ‬ ‫ﻴﺴﺎﻋﺩ‬ ‫ﺍﻟﺫﻱ‬ ‫ﺍﻷﻤﺭ‬ ،‫ﻤﺴﺘﻤﺭﻴﻥ‬. ‫ﻭﻫﺩﻓﺕ‬‫ﺩﺭﺍﺴﺔ‬)،‫ﺍﻟﻨﻭﺍﻴﺴﺔ‬(2006‫ﺇﻟﻰ‬‫ﺍﻟﺘﻌﺭﻑ‬‫ﻋﻠﻰ‬ ‫ﺍﻟﻌﻭﺍﻤل‬‫ﺍﻟﻤﺅﺜﺭﺓ‬‫ﻋﻠﻰ‬‫ﺠﻭﺩﺓ‬‫ﺘﺩﻗﻴﻕ‬‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬‫ﻤﻥ‬‫ﻨﻅﺭ‬ ‫ﻭﺠﻬﺔ‬ ‫ﻤﺩﻗﻘﻲ‬‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬‫ﺍﻟﺨﺎﺭﺠﻴﻴﻥ‬‫ﻓﻲ‬‫ﻭﺫﻟﻙ‬ ،‫ﺍﻷﺭﺩﻥ‬‫ﻤﻥ‬‫ﺨﻼل‬ ‫ﺘﺤﻠﻴل‬‫ﻤﺘﻐﻴﺭﺍﺕ‬‫ﺍﻟﺩﺭﺍﺴﺔ‬‫ﺍﻟﺒﺎﻟﻐﺔ‬‫ﻤﺘﻐﻴﺭﺍﺕ‬ ‫ﺨﻤﺴﺔ‬‫ﻤﺴﺘﻘﻠﺔ‬‫ﻭﻫﻲ‬: ‫ﺃﻫﻤﻴﺔ‬‫ﺠﻭﺩﺓ‬‫ﺘﺩﻗﻴﻕ‬،‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬‫ﻭﺍﻟﻌﻭﺍﻤل‬‫ﺍﻟﻤﺘﻌﻠﻘﺔ‬‫ﺒﺈﺠﺭﺍﺀﺍﺕ‬ ‫ﺍﻟﻌﻤل‬‫ﻭﺍﻟﻌﻭﺍﻤل‬ ،‫ﺍﻟﻤﻴﺩﺍﻨﻲ‬‫ﺍﻟﻤﺭﺘﺒﻁﺔ‬‫ﺒﺄﺘﻌﺎﺏ‬،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻭﺍﻟﻌﻭﺍﻤل‬‫ﺍﻟﻤﺘﻌﻠﻘﺔ‬‫ﺒﺘﻨﻅﻴﻡ‬‫ﻤﻜﺘﺏ‬‫ﻭﺍﻟﻌﻭﺍﻤل‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬‫ﺍﻟﻤﺘﻌﻠﻘﺔ‬ ‫ﺒﻔﺭﻴﻕ‬،‫ﺍﻟﺘﺩﻗﻴﻕ‬‫ﻭﺒﻴﺎﻥ‬‫ﺘﺄﺜﻴﺭﻫﺎ‬‫ﻋ‬‫ﻠﻰ‬‫ﺠﻭﺩﺓ‬.‫ﻋﻴﻨﺔ‬ ‫ﺘﻜﻭﻨﺕ‬ ‫ﻤﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬)126(‫ﹰ‬‫ﺎ‬‫ﻤﺤﺎﺴﺒ‬.‫ﻭﻗﺩ‬‫ﺘﻭﺼﻠﺕ‬‫ﺍﻟﺩﺭﺍﺴﺔ‬‫ﺇﻟﻰ‬‫ﺃﻥ‬ (80.20 %)‫ﻤﻥ‬‫ﺍﻟﻤﺩﻗﻘﻴﻥ‬‫ﻴﺩﺭﻜﻭﻥ‬‫ﺃﻫﻤﻴﺔ‬‫ﺠﻭﺩﺓ‬،‫ﺍﻟﺘﺩﻗﻴﻕ‬‫ﻭﺍﻥ‬ ‫ﺃﻜﺜﺭ‬‫ﻴﺅﺜﺭ‬ ‫ﻤﺎ‬‫ﻋﻠﻰ‬‫ﺠﻭﺩﺓ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬‫ﻫﻲ‬‫ﺍﻟﻌﻭﺍﻤل‬‫ﺍﻟﻤﺭﺘﺒﻁﺔ‬‫ﺒﻔﺭﻴﻕ‬ ‫ﻋﻤل‬‫ﻭﺒﻠﻐﺕ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬( 74.4 %)،‫ﻓﻲ‬‫ﺤﻴﻥ‬‫ﺃﻥ‬‫ﺍﻗل‬‫ﻴﺅﺜﺭ‬ ‫ﻤﺎ‬ ‫ﻋﻠﻰ‬‫ﺠﻭﺩﺓ‬‫ﺍﻟـﺘﺩﻗﻴﻕ‬‫ﻫﻲ‬‫ﺍﻟﻌ‬‫ﻭﺍﻤـل‬‫ﺍﻟﻤﺭﺘﺒﻁﺔ‬‫ﺒﻌﻤﻠﻴﺔ‬‫ﺘﻨﻅﻴﻡ‬ ‫ﻭﺒﻠﻐ‬ ‫ﺍﻟﻤﻜﺘﺏ‬‫ﺕ‬( 64.6 %)،‫ﻜﻤﺎ‬‫ﻻ‬‫ﻴﻭﺠﺩ‬‫ﺘﺄﺜﻴﺭ‬‫ﺩﻻﻟﺔ‬ ‫ﺫﻭ‬ ‫ﺇﺤﺼﺎﺌﻴﺔ‬‫ﻋﻠﻰ‬‫ﺠﻭﺩﺓ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬‫ﻓﻴﻤﺎ‬‫ﻴﺘﻌﻠﻕ‬‫ﺒﺤﺠﻡ‬‫ﺍﻟﻤﻜﺘﺏ‬‫ﻭﺍﻟﺘﻨﻭﻉ‬ ‫ﻓﻲ‬‫ﺍﻟﺨﺩﻤﺎﺕ‬‫ﺍﻟﺘﻲ‬‫ﻴﺅﺩﻴﻬﺎ‬‫ﻟﻠﻌﻤﻴل‬. ‫ﺃﻤﺎ‬‫ﺩﺭﺍﺴﺔ‬)Dang, 2004(‫ﻓ‬‫ﺒﻴﻥ‬ ‫ﺍﻟﻤﻘﺎﺭﻨﺔ‬ ‫ﺇﻟﻰ‬ ‫ﻫﺩﻓﺕ‬ ‫ﻘﺩ‬ ‫ﺠﻭﺩﺓ‬ ‫ﺘﻘﻴﻴﻡ‬ ‫ﻓﻲ‬ ‫ﻭﺍﻟﺠﺩﻴﺩﺓ‬ ‫ﺍﻟﻘﺩﻴﻤﺔ‬ ‫ﺍﻷﺴﺎﻟﻴﺏ‬،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻋﻤﻠﻴﺎﺕ‬ ‫ﻭﺍﺨﺘﺒﺎﺭ‬ ،‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺃﻋﻤﺎل‬ ‫ﻋﻠﻰ‬ ‫ﺫﻟﻙ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻋﻥ‬ ‫ﻭﺍﻟﻜﺸﻑ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻻﻋﺘﻤﺎﺩ‬ ‫ﺒﺎﻹﻤﻜﺎﻥ‬ ‫ﻜﺎﻥ‬ ‫ﺇﺫﺍ‬ ‫ﻓﻴﻤﺎ‬ ‫ﻭﺘﻤ‬ ،‫ﻻ‬ ‫ﺃﻡ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬‫ﺕ‬‫ﻭﻏﻴﺭ‬ ‫ﻤﺎﻟﻴﺔ‬ ‫ﺸﺭﻜﺎﺕ‬ ‫ﻋﺩﺓ‬ ‫ﺒﻴﻥ‬ ‫ﻤﻘﺎﺭﻨﺔ‬ ‫ﻤﺨﺘﻠﻔﺔ‬ ‫ﺃﺴﺎﻟﻴﺏ‬ ‫ﺒﺎﺴﺘﺨﺩﺍﻡ‬ ‫ﻤﺎﻟﻴﺔ‬.‫ﺃﺴﻠﻭﺏ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺍﺴﺘﺨﺩﻤﺕ‬ ‫ﺍﻟﺘﺤﻠﻴﻠﻲ‬ ‫ﺍﻟﻤﻨﻬﺞ‬،‫ﻁﺭﻴﻕ‬ ‫ﻋﻥ‬ ‫ﻭﺫﻟﻙ‬‫ﺍﻟﻤﺘﻌﻠﻘﺔ‬ ‫ﺍﻟﺴﺎﺒﻘﺔ‬ ‫ﺍﻟﺩﺭﺍﺴﺎﺕ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺒﻤﻭﻀﻭﻉ‬.‫ﺃﺼﺒﺤﺕ‬ ‫ﺍﻟﺸﺭﻜﺎﺕ‬ ‫ﺃﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺃﻅﻬﺭﺕ‬ ‫ﻭﻤﺭﺍﺠﻌﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻭﻭﺴﺎﺌل‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﺴﺘﺨﺩﺍﻡ‬ ‫ﺇﻟﻰ‬ ‫ﻤﺅﺨﺭﺍ‬ ‫ﺘﻤﻴل‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﻜﺒﻴﺭ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻤﻥ‬ ‫ﻟﻬﺎ‬ ‫ﻟﻤﺎ‬ ،‫ﺍﻟﺤﺩﻴﺜﺔ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺍﻟﻤﺎﻟﻴﺔ‬ ‫ﻭﺍﻟﺒﻴﺎﻨﺎﺕ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﺘﻌﺩ‬ ‫ﺤﻴﺙ‬ ،‫ﻭﺍﻟﻨﺘﺎﺌﺞ‬ ‫ﺍﻟﻤﺤﺎﻓ‬ ‫ﻋﻠﻰ‬ ‫ﺘﻌﻤل‬ ‫ﺁﻟﻴﺔ‬‫ﻭﺘﻘﻠل‬ ‫ﻭﺍﻟﻤﻌﻠﻭﻤﺎﺕ‬ ‫ﺍﻟﺒﻴﺎﻨﺎﺕ‬ ‫ﻋﻠﻰ‬ ‫ﻅﺔ‬ ‫ﻤﺼﺎﻟﺢ‬ ‫ﻋﻠﻰ‬ ‫ﺘﺤﺎﻓﻅ‬ ‫ﺃﻨﻬﺎ‬ ‫ﻜﻤﺎ‬ ،‫ﺍﻟﻐﺵ‬ ‫ﻋﻤﻠﻴﺎﺕ‬ ‫ﺤﺩﻭﺙ‬ ‫ﻤﻥ‬ ‫ﻤﻌﻪ‬ ‫ﺘﺘﻌﺎﺭﺽ‬ ‫ﻭﻻ‬ ‫ﺍﻟﻌﻤﻴل‬. ‫ﻭﻫﺩﻓﺕ‬‫ﺩﺭﺍﺴﺔ‬)Brown, 2000(‫ﺇﺫﺍ‬ ‫ﻋﻤﺎ‬ ‫ﺍﻟﻜﺸﻑ‬ ‫ﺇﻟﻰ‬ ‫ﺘﺼﻤﻴﻤﻪ‬ ‫ﺘﻡ‬ ‫ﻜﻤﺎ‬ ‫ﻴﻌﻤل‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺒﺭﻨﺎﻤﺞ‬ ‫ﻜﺎﻥ‬‫ﻭﻗﺩ‬ ، ‫ﻋﻠﻰ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺃﺠﺭﻴﺕ‬)703(‫ﺘﻘ‬‫ﺎ‬‫ﺭﻴﺭ‬‫ﻟ‬‫ﻓﻲ‬ ‫ﺍﻟﺯﻤﻼﺀ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺍﻟﻔﺘﺭﺓ‬)1992-1994.(‫ﻋﻤل‬ ‫ﺃﺴﻠﻭﺏ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺍﺴﺘﺨﺩﻤﺕ‬ ‫ﺍﻻﺨﺘﺒﺎﺭﺍﺕ‬.‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺒﺭﻨﺎﻤﺞ‬ ‫ﻓﻌﺎﻟﻴﺔ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﺃﻅﻬﺭﺕ‬ ‫ﺍﻴﺠﺎﺒﻲ‬ ‫ﺩﻭﺭ‬ ‫ﻟﻬﺎ‬ ‫ﺍﻟﺘﻘﺎﺭﻴﺭ‬ ‫ﺃﻥ‬ ‫ﻭﺃﻅﻬﺭﺕ‬ ،‫ﺍﻟﺯﻤﻴل‬ ‫ﺘﻘﺭﻴﺭ‬‫ﻓﻲ‬ ‫ﺍﻟﺒﺭﻨﺎﻤﺞ‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﺘﺼﻨﻴﻑ‬ ‫ﻭﻓﻲ‬ ‫ﺍﻟﺒﺭﻨﺎﻤﺞ‬ ‫ﻋﻤل‬ ‫ﺴﻴﺭ‬ ‫ﺤﺴﻥ‬.‫ﻜﻤﺎ‬ ‫ﺘﺄﺨﻴﺭ‬ ‫ﻓﻲ‬ ‫ﺴﻠﺒﻴﺔ‬ ‫ﺁﺜﺎﺭ‬ ‫ﻟﻬﺎ‬ ‫ﻴﻜﻭﻥ‬ ‫ﻗﺩ‬ ‫ﺍﻟﺘﻘﺎﺭﻴﺭ‬ ‫ﺃﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺒﻴﻨﺕ‬ ‫ﺘﻘ‬ ‫ﻨﺘﺎﺌﺞ‬‫ﺘﺩﺍﺒﻴﺭ‬ ‫ﺇﺠﺭﺍﺀ‬ ‫ﺃﻥ‬ ‫ﻭﺒﻴﻨﺕ‬ ،‫ﺍﻟﺯﻤﻼﺀ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺎﺭﻴﺭ‬ ‫ﺤﺴﺏ‬ ‫ﺸﺩﺘﻬﺎ‬ ‫ﻓﻲ‬ ‫ﺘﺨﺘﻠﻑ‬ ،‫ﺍﻟﺒﺭﻨﺎﻤﺞ‬ ‫ﺘﻘﺎﺭﻴﺭ‬ ‫ﻟﻤﺭﺍﺠﻌﻲ‬ ‫ﻋﻼﺠﻴﺔ‬ ‫ﺍﻟﻤﺭﺍﺠﻌﻴﻥ‬ ‫ﺘﻭﺼﻴﺎﺕ‬ ‫ﻤﻊ‬ ‫ﺍﻟﺒﺭﻨﺎﻤﺞ‬ ‫ﺘﻘﺎﺭﻴﺭ‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﺍﺘﻔﺎﻕ‬ ‫ﺩﺭﺠﺔ‬ ‫ﺃﻨﻔﺴﻬﻡ‬.‫ﺒﻌﺽ‬ ‫ﻭﻓﺭ‬ ‫ﻗﺩ‬ ‫ﺍﻻﺨﺘﺒﺎﺭ‬ ‫ﻫﺫﺍ‬ ‫ﺃﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻭﺃﻅﻬﺭﺕ‬ ‫ﺍﻟﺘﻘﺭﻴﺭ‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﺘﺼﻨﻴﻑ‬ ‫ﻓﻲ‬ ‫ﺨﻠل‬ ‫ﺤﺩﻭﺙ‬ ‫ﺇﻤﻜﺎﻨﻴﺔ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻷﺩﻟﺔ‬ ‫ﺍﻟﻤﺅﻫﻠﺔ‬‫ﻭﻏﻴﺭ‬‫ﺍﻟ‬‫ﻟﻠﻤﺭﺍﺠﻌﻴﻥ‬ ‫ﻤﺅﻫﻠﺔ‬. ‫ﻫﺩﻓﺕ‬ ‫ﻭﻗﺩ‬‫ﺩﺭﺍﺴﺔ‬)،‫ﺩﻫﻤﺵ‬1994(‫ﺭﻗﺎﺒﺔ‬ ‫ﻤﻔﻬﻭﻡ‬ ‫ﻤﻌﺭﻓﺔ‬ ‫ﺇﻟﻰ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺇﺘﺒﺎﻉ‬ ‫ﻭﻤﺩﻯ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺃﻋﻤﺎل‬ ‫ﺠﻭﺩﺓ‬ ‫ﻭﺘﺤﻠﻴﻠﻬﺎ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﺭﻗﺎﺒﺔ‬ ‫ﻟﻀﺒﻁ‬ ‫ﺍﻷﺭﺩﻥ‬)‫ﺍﻟﻤﻬﻨﻴﺔ‬ ‫ﺍﻟﻤﺘﻁﻠﺒﺎﺕ‬ ‫ﻭﺍﻻﺴﺘﺸﺎﺭﺍﺕ‬ ‫ﻭﺍﻟﺘﻔﻭﻴﺽ‬ ‫ﺍﻟﻤﻬﺎﻡ‬ ‫ﻭﺘﻭﺯﻴﻊ‬ ‫ﻭﺍﻟﻜﻔﺎﺀﺓ‬ ‫ﻭﺍﻟﻤﻬﺎﺭﻴﺔ‬
  • 7. ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺃﺜﺭ‬...‫ﻁﻪ‬ ‫ﻤﺤﻤﺩ‬ ‫ﻭﺤﺎﺯﻡ‬ ‫ﺯﺭ‬ ‫ﺃﺒﻭ‬ ‫ﺇﺴﺤﻕ‬ ‫ﻋﻔﺎﻑ‬ -794- ‫ﻭﺍﻻﺤﺘﻔ‬ ‫ﺍﻟﻌﻤﻼﺀ‬ ‫ﻭﻗﺒﻭل‬‫ﺍﻹﺸﺭﺍﻓﻴﺔ‬ ‫ﻭﺍﻟﺭﻗﺎﺒﺔ‬ ‫ﺒﻬﻡ‬ ‫ﺎﻅ‬(،‫ﻭﻜﺫﻟﻙ‬ ‫ﺃﻴ‬ ‫ﻭﺠﻭﺩ‬ ‫ﺍﺨﺘﺒﺎﺭ‬‫ﺔ‬‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻫﺫﻩ‬ ‫ﻭﺘﻁﺒﻴﻕ‬ ‫ﺇﺘﺒﺎﻉ‬ ‫ﺩﺭﺠﺔ‬ ‫ﻓﻲ‬ ‫ﺍﺨﺘﻼﻓﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﺒﻤﻜﺘﺏ‬ ‫ﻭﺍﺭﺘﺒﺎﻁﻬﺎ‬ ‫ﺤﺠﻤﻬﺎ‬ ‫ﺒﺎﺨﺘﻼﻑ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﺭﻗﺎﺒﺔ‬ ‫ﻟﻀﻭﺍﺒﻁ‬ ‫ﺘﺄﺴﻴﺴﻬﺎ‬ ‫ﻭﺘﺎﺭﻴﺦ‬ ‫ﻋﺎﻟﻤﻲ‬،‫ﺭﻗﺎﺒﺔ‬ ‫ﻋﻥ‬ ‫ﻤﺴﺅﻭل‬ ‫ﺨﺎﺹ‬ ‫ﻗﺴﻡ‬ ‫ﻭﻭﺠﻭﺩ‬ ‫ﻓﻴﻬﺎ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺃﻋﻤﺎل‬ ‫ﺠﻭﺩﺓ‬.‫ﺍﻟﻤﻌﻭﻗﺎﺕ‬ ‫ﺇﻟﻰ‬ ‫ﺍﻟﺘﻌﺭﻑ‬ ‫ﻤﺤﺎﻭﻟﺔ‬ ‫ﻭﻜﺫﻟﻙ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﺭﻗﺎﺒﺔ‬ ‫ﻟﻨﻅﺎﻡ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻫﺫﻩ‬ ‫ﺇﺘﺒﺎﻉ‬ ‫ﺩﻭﻥ‬ ‫ﺘﺤﻭل‬ ‫ﻗﺩ‬ ‫ﺍﻟﺘﻲ‬ ‫ﻭﺘﻁﺒﻴﻘﻪ‬.،‫ﻟﻠﺩﺭﺍﺴﺔ‬ ‫ﺍﻟﻼﺯﻤﺔ‬ ‫ﺍﻟﺒﻴﺎﻨﺎﺕ‬ ‫ﻟﺠﻤﻊ‬ ‫ﺍﺴﺘﺒﺎﻨﺔ‬ ‫ﺘﺼﻤﻴﻡ‬ ‫ﺘﻡ‬ ‫ﻭﻗﺩ‬ ‫ﻤﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻤﺠﺘﻤﻊ‬ ‫ﺘﻜﻭﻥ‬ ‫ﺤﻴﺙ‬)21(‫ﻟﻌﺎﻡ‬ ‫ﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬ )1993(‫ﺇﺩﺭﺍﻙ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻟﺩﻯ‬ ‫ﻴﻭﺠﺩ‬ ‫ﺍﻨﻪ‬ ‫ﺇﻟﻰ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻭﺨﻠﺼﺕ‬ ، ‫ﺭﻗﺎ‬ ‫ﻀﻭﺍﺒﻁ‬ ‫ﻭﺘﻁﺒﻴﻕ‬ ‫ﺇﺘﺒﺎﻉ‬ ‫ﻟﻤﻔﻬﻭﻡ‬ ‫ﻜﺎﻑ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺃﻋﻤﺎل‬ ‫ﺠﻭﺩﺓ‬ ‫ﺒﺔ‬ ‫ﻭﺃﻫﻤﻴﺘﻬﺎ‬.‫ﺭﻗﺎﺒﺔ‬ ‫ﻀﻭﺍﺒﻁ‬ ‫ﻭﺘﻁﺒﻴﻕ‬ ‫ﺒﺈﺘﺒﺎﻉ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻫﺫﻩ‬ ‫ﻭﺘﻘﻭﻡ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺃﻋﻤﺎل‬ ‫ﺠﻭﺩﺓ‬)60%-79(%‫ﻭﺠﺩ‬ ‫ﺇﺫ‬ ‫ﺍﻟﺤﺎﻻﺕ‬ ‫ﻤﻥ‬ ‫ﺃﻥ‬)3(‫ﻜﺎﻓﺔ‬ ‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﺭﻗﺎﺒﺔ‬ ‫ﻀﻭﺍﺒﻁ‬ ‫ﻭﺘﻁﺒﻴﻕ‬ ‫ﺒﺈﺘﺒﺎﻉ‬ ‫ﺘﻘﻭﻡ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻓﻲ‬)80%-100(%‫ﻭ‬ ،‫ﺍﻟﺤﺎﻻﺕ‬ ‫ﻤﻥ‬)10(‫ﻓﻲ‬ ‫ﻤﻜﺎﺘﺏ‬ )60%-79(%‫ﻤ‬ ‫ﻭﺍﻻﺭﺒﻌﺔ‬ ،‫ﺍﻟﺤﺎﻻﺕ‬ ‫ﻤﻥ‬‫ﻓﻲ‬ ‫ﺍﻟﺒﺎﻗﻴﺔ‬ ‫ﻜﺎﺘﺏ‬ )40%-59(%‫ﺍﻟﺤﺎﻻﺕ‬ ‫ﻤﻥ‬.‫ﻗﺩ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﻤﻌﻭﻗﺎﺕ‬ ‫ﺃﻜﺜﺭ‬ ‫ﺃﻥ‬ ‫ﻭﺘﺒﻴﻥ‬ ‫ﺃﻋﻤﺎل‬ ‫ﺠﻭﺩﺓ‬ ‫ﻟﺭﻗﺎﺒﺔ‬ ‫ﺍﻟﻤﻜﺎﺘﺏ‬ ‫ﻫﺫﻩ‬ ‫ﻭﺘﻁﺒﻴﻕ‬ ‫ﺇﺘﺒﺎﻉ‬ ‫ﺩﻭﻥ‬ ‫ﺘﺤﻭل‬ ‫ﺒ‬ ‫ﻗﺎﻨﻭﻨﻲ‬ ‫ﺇﻟﺯﺍﻡ‬ ‫ﻭﺠﻭﺩ‬ ‫ﻋﺩﻡ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬‫ﺎ‬‫ﻟﺭﻗﺎﺒﺔ‬ ‫ﺨﺎﺹ‬ ‫ﻨﻅﺎﻡ‬ ‫ﺘﺒﺎﻉ‬ ‫ﺇﺩﺭﺍﻙ‬ ‫ﻭﺠﻭﺩ‬ ‫ﺒﻌﺩﻡ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻋﻴﻨﺔ‬ ‫ﺃﻓﺭﺍﺩ‬ ‫ﺍﻋﺘﻘﺎﺩ‬ ‫ﺜﻡ‬ ‫ﻭﻤﻥ‬ ،‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﺨﺎﺹ‬ ‫ﻨﻅﺎﻡ‬ ‫ﺇﺘﺒﺎﻉ‬ ‫ﻷﻫﻤﻴﺔ‬ ‫ﻜﺎﻑ‬‫ﺍﻟﺠﻭﺩﺓ‬ ‫ﻟﺭﻗﺎﺒﺔ‬. ‫ﻤﺎ‬‫ﻴﻤﻴﺯ‬‫ﻫﺫﻩ‬‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺍﻟﺤﺎﻟﻴﺔ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺘﻨﺎﻭﻟﺕ‬‫ﻤﻔﻬﻭﻤ‬‫ﹰ‬‫ﺎ‬‫ﺠﺩﻴﺩ‬‫ﹰ‬‫ﺍ‬‫ﺒﺭﻨﺎﻤﺞ‬ ‫ﻭﻫﻭ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﺒﻨﻴﺔ‬ ‫ﻟﺘﻁﻭﻴﺭ‬ ‫ﻭﺫﻟﻙ‬ ،‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻥ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻜﺭﺓ‬ ‫ﺒﺘﺒﻨﻲ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻭﻤﻨﻬﺎ‬ ‫ﺍﻟﻌﺭﺒﻴﺔ‬ ‫ﺍﻟﺩﻭل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﻋﻥ‬ ‫ﻭﺍﻟﻜﺸﻑ‬ ،‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺨﻼل‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬‫ﻤﻥ‬ ‫ﺍﻟﻤﻌﺘﻤﺩﺓ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬‫ﺍﻟ‬‫ﻤﻌﻬﺩ‬‫ﺍﻷﻤﺭﻴﻜﻲ‬ ‫ﻟﻠ‬‫ﻤﺤﺎﺴﺒﻴﻥ‬‫ﻜﻤﺭﺠﻊ‬ ‫ﺍﻟﻘﺎﻨﻭﻨﻴﻴﻥ‬‫ﻟ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﺘﻘﻴﻴﻡ‬. ‫ﻋﻠﻡ‬ ‫ﻭﺤﺴﺏ‬‫ﺍﻟﺒﺎﺤﺜﻴﻥ‬‫ﻟﺒﻨﺎﺀ‬ ‫ﹰ‬‫ﻼ‬‫ﻤﺩﺨ‬ ‫ﺴﺘﻜﻭﻥ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻫﺫﻩ‬ ‫ﻓﺈﻥ‬ ، ‫ﺍﻟﺘﺠﺭﺒﺔ‬ ‫ﻭﻨﻘل‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻨﻅﺎﻡ‬ ‫ﻭﺘﻁﻭﻴﺭ‬‫ﺇﻟﻰ‬‫ﻤﻜﺎﺘﺏ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﻭﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬. ‫ﺍﻟﺜﺎﻟﺙ‬ ‫ﺍﻟﻘﺴﻡ‬:‫ﺍﻟﺩ‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﻭﺘﺤﻠﻴل‬ ‫ﻋﺭﺽ‬‫ﺭﺍﺴﺔ‬‫ﺍﻟﻤﻴﺩﺍﻨﻴﺔ‬ ‫ﺍﻻﺠﺘﻤﺎﻋﻴﺔ‬ ‫ﻟﻠﻌﻠﻭﻡ‬ ‫ﺍﻹﺤﺼﺎﺌﻴﺔ‬ ‫ﺍﻟﺭﺯﻤﺔ‬ ‫ﺍﺴﺘﺨﺩﺍﻡ‬ ‫ﺘﻡ‬ )SPSS(‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻓﺭﻀﻴﺎﺕ‬ ‫ﻻﺨﺘﺒﺎﺭ‬ ‫ﺍﻟﻤﻨﺎﺴﺏ‬ ‫ﺍﻟﺘﺤﻠﻴل‬ ‫ﻹﺠﺭﺍﺀ‬ ‫ﻭﺫﻟﻙ‬‫ﺒﺎﺴﺘﺨﺩﺍﻡ‬،‫ﺍﻟﻤﻌﻴﺎﺭﻴﺔ‬ ‫ﻭﺍﻻﻨﺤﺭﺍﻓﺎﺕ‬ ‫ﺍﻟﺤﺴﺎﺒﻴﺔ‬ ‫ﺍﻟﻤﺘﻭﺴﻁﺎﺕ‬ ‫ﺍﻟﻨﺴﺒﻴﺔ‬ ‫ﺍﻷﻫﻤﻴﺔ‬ ‫ﻭﻤﻌﺭﻓﺔ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﺃﺴﺌﻠﺔ‬ ‫ﻋﻥ‬ ‫ﺍﻹﺠﺎﺒﺔ‬ ‫ﺃﺠل‬ ‫ﻤﻥ‬. ‫ﻭ‬‫ﺍﻷﺤﺎﺩﻱ‬ ‫ﺍﻟﺘﺒﺎﻴﻥ‬ ‫ﺘﺤﻠﻴل‬)ANOVA(‫ﻓﺭﻀﻴﺎﺕ‬ ‫ﻻﺨﺘﺒﺎﺭ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬‫ﺍﻟﻤﺘﻌﺩﺩ‬ ‫ﺍﻻﻨﺤﺩﺍﺭ‬ ‫ﺘﺤﻠﻴل‬ ‫ﻭﺍﺨﺘﺒﺎﺭ‬ ،. ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻟﻌﻴﻨﺔ‬ ‫ﺍﻟﺩﻴﻤﻐﺭﺍﻓﻴﺔ‬ ‫ﻟﻠﺨﺼﺎﺌﺹ‬ ‫ﻭﺘﺤﻠﻴل‬ ‫ﻋﺭﺽ‬ ‫ﺭﻗﻡ‬ ‫ﺠﺩﻭل‬)1:(‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻋﻴﻨﺔ‬ ‫ﻷﻓﺭﺍﺩ‬ ‫ﺍﻟﺩﻴﻤﻐﺭﺍﻓﻴﺔ‬ ‫ﺍﻟﻤﺘﻐﻴﺭﺍﺕ‬ ‫ﻭﺼﻑ‬ ‫ﺍﻟﺭﻗﻡ‬‫ﺍﻟﻤﺘﻐﻴﺭ‬‫ﺍﻟﻔﺌﺔ‬‫ﺍﻟﺘﻜﺭﺍﺭ‬‫ﺍﻟﻤﺌﻭﻴﺔ‬ ‫ﺍﻟﻨﺴﺒﺔ‬ ‫ﺸﺭﻴﻙ‬1711.1 ‫ﻤﺩﻴﺭ‬149.2 ‫ﺭ‬ ‫ﻤﺩﻗﻕ‬‫ﺌﻴﺱ‬)‫ﻤﺴﺅﻭل‬(4428.8 ‫ﻤﺩﻗﻕ‬ ‫ﻤﺴﺎﻋﺩ‬5737.3 ‫ﺫﻟﻙ‬ ‫ﻏﻴﺭ‬)‫ﻤﺤﺎﺴﺏ‬ ،‫ﻤﺘﺩﺭﺏ‬ ‫ﻤﺩﻗﻕ‬ ،‫ﻤﺩﻗﻕ‬(2113.7 1‫ﺍﻟﻤﻨﺼﺏ‬ ‫ﺍﻟﻤﺠﻤﻭﻉ‬153100.0 ‫ﻤﺤﺎﺴﺒﺔ‬12682.4 ‫ﺃﻋﻤﺎل‬ ‫ﺇﺩﺍﺭﺓ‬00 ‫ﺍﻗﺘﺼﺎﺩ‬159.8 ‫ﻭﻤﺼﺭﻓﻴﺔ‬ ‫ﻤﺎﻟﻴﺔ‬)‫ﺘﻤﻭﻴل‬(42.6 ‫ﺃﺨﺭﻯ‬85.2 2‫ﺍﻟﺘﺨﺼﺹ‬ ‫ﺍﻟﻤﺠﻤﻭﻉ‬153100.0
  • 8. ‫א‬، ‫א‬ ‫א‬ ‫א‬‫ﹼﺩ‬‫ﻠ‬‫ﺍﻟﻤﺠ‬8،‫ﺍﻟﻌﺩﺩ‬4،2012 -795- ‫ﻤﻥ‬10‫ﺴﻨﻭﺍ‬‫ﻓﺄﻜﺜﺭ‬ ‫ﺕ‬85.2 ‫ﻤﻥ‬5‫ﻤﻥ‬ ‫ﻭﺃﻗل‬ ‫ﺴﻨﻭﺍﺕ‬10‫ﺴﻨﻭﺍﺕ‬00 ‫ﻤﻥ‬2‫ﻤﻥ‬ ‫ﻭﺃﻗل‬ ‫ﺴﻨﺔ‬5‫ﺴﻨﻭﺍﺕ‬00 ‫ﻤﻥ‬ ‫ﺃﻗل‬2‫ﺴﻨﺔ‬14594.8 3‫ﺍﻟﺨﺒﺭﺓ‬ ‫ﺍﻟﻤﺠﻤﻭﻉ‬153100.0 ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﻴﺭ‬3925.5 ‫ﺍﻟﺩﻭﻟﻴﺔ‬ ‫ﺍﻟﻤﺎﻟﻲ‬ ‫ﺍﻻﺒﻼﻍ‬ ‫ﻤﻌﺎﻴﺭ‬2516.3 ‫ﺍﻟﺩﻭﻟﻴﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻌﺎﻴﻴﺭ‬3623.5 ‫ﺍﻟﺩﻭﻟﻴﺔ‬ ‫ﺍﻟﺩﺍﺨﻠﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻌﺎﻴﻴﺭ‬5334.6 ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﻤﻬﻨﺔ‬ ‫ﺍﺨﻼﻗﻴﺎﺕ‬ ‫ﻭﻗﻭﺍﻋﺩ‬ ‫ﻤﺒﺎﺩﺉ‬00 ‫ﺍﻟﺘﺸﺭﻴ‬‫ﻌ‬‫ﺍﻟﻌﻼﻗﺔ‬ ‫ﺫﺍﺕ‬ ‫ﻭﺍﻟﻘﻭﺍﻨﻴﻥ‬ ‫ﺎﺕ‬00 ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻤﻌﺎﻴﻴﺭ‬00 ‫ﺍﻻﻤﺭﻴﻜﻴﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻌﺎﻴﻴﺭ‬00 4‫ﺍﻟﺘﺩﺭﻴﺒﻴﺔ‬ ‫ﺍﻟﺩﻭﺭﺍﺕ‬ ‫ﺍﻟﻤﺠﻤﻭﻉ‬153100.0 ‫ﺍﻟﺠﺩﻭل‬ ‫ﻴﺒﻴﻥ‬‫ﺭﻗﻡ‬)1(‫ﻟﻠﻤﺘﻐﻴﺭﺍﺕ‬ ‫ﺍﻟﻭﺼﻔﻲ‬ ‫ﺍﻟﺘﺤﻠﻴل‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻋﻴﻨﺔ‬ ‫ﺃﻓﺭﺍﺩ‬ ‫ﻤﻥ‬ ‫ﻟﻠﻤﺴﺘﺠﻴﺒﻴﻥ‬ ‫ﺍﻟﺩﻴﻤﻐﺭﺍﻓﻴﺔ‬.‫ﺃﻥ‬ ‫ﻴﺘﺒﻴﻥ‬ ‫ﺇﺫ‬ ‫ﻨﺴﺒﺘﻪ‬ ‫ﻤﺎ‬)37.3(%‫ﻤﺴﺎﻋﺩ‬ ‫ﻤﻨﺼﺏ‬ ‫ﻤﻥ‬ ‫ﻫﻡ‬ ‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻋﻴﻨﺔ‬ ‫ﻤﻥ‬ ‫ﻭﺃﻥ‬ ،‫ﻨﺴﺒﺔ‬ ‫ﺃﻋﻠﻰ‬ ‫ﺍﻟﻔﺌﺔ‬ ‫ﻫﺫﻩ‬ ‫ﺸﻜﻠﺕ‬ ‫ﻭﻗﺩ‬ ‫ﻤﺩﻗﻕ‬)28.8(%‫ﻫﻡ‬ ‫ﻤﻨﺼﺏ‬ ‫ﻤﻥ‬‫ﺭﺌﻴﺱ‬ ‫ﻤﺩﻗﻕ‬)‫ﻤﺴﺅﻭل‬(‫ﻭﺃﻥ‬)9.2(%‫ﻤﻨﺼﺏ‬ ‫ﻤﻥ‬ ‫ﻭﺃﻥ‬ ،‫ﻤﺩﻴﺭ‬)11.1(%‫ﺸﺭﻴﻙ‬ ‫ﻤﻨﺼﺏ‬ ‫ﻤﻥ‬‫ﺫﻟﻙ‬ ‫ﻏﻴﺭ‬ ‫ﻭﺍﻟﺒﺎﻗﻲ‬. ‫ﺤ‬ ‫ﻭﻤﻥ‬‫ﻨﺴﺒﺘﻪ‬ ‫ﻤﺎ‬ ‫ﺃﻥ‬ ‫ﺍﻟﻨﺘﺎﺌﺞ‬ ‫ﺃﻅﻬﺭﺕ‬ ‫ﺍﻟﺘﺨﺼﺹ؛‬ ‫ﻴﺙ‬ )82.4(%‫ﺃﻋﻠﻰ‬ ‫ﺍﻟﻔﺌﺔ‬ ‫ﻫﺫﻩ‬ ‫ﺸﻜﻠﺕ‬ ‫ﻭﻗﺩ‬ ‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﺘﺨﺼﺹ‬ ‫ﻫﻡ‬ ‫ﻨﺴﺒﺔ‬.‫ﻨﺴﺒﺘﻪ‬ ‫ﻤﺎ‬ ‫ﺃﻥ‬ ‫ﺍﻟﻨﺘﺎﺌﺞ‬ ‫ﺃﻅﻬﺭﺕ‬ ‫ﺍﻟﺨﺒﺭﺓ؛‬ ‫ﺤﻴﺙ‬ ‫ﻭﻤﻥ‬ )94.8(%‫ﺍﻟﻔﺌﺔ‬ ‫ﻫﺫﻩ‬ ‫ﺸﻜﻠﺕ‬ ‫ﻭﻗﺩ‬ ‫ﺴﻨﺘﻴﻥ‬ ‫ﻤﻥ‬ ‫ﺃﻗل‬ ‫ﺨﺒﺭﺘﻬﻡ‬ ‫ﻜﺎﻨﺕ‬ ‫ﻨﺴﺒﺔ‬ ‫ﺃﻋﻠﻰ‬.‫ﺃﻤﺎ‬‫ﻓﻘﺩ‬ ‫ﺍﻟﺘﺩﺭﻴﺒﻴﺔ‬ ‫ﻭﺍﻟﺩﻭﺭﺍﺕ‬ ‫ﺍﻟﻨﺩﻭﺍﺕ‬ ‫ﻨﺎﺤﻴﺔ‬ ‫ﻤﻥ‬ ‫ﻋﺩﺩ‬ ‫ﺒﻠﻎ‬‫ﺍﻷﺸﺨﺎﺹ‬‫ﺍﻟﺫﻴﻥ‬‫ﺮوا‬ ‫ﺣﻀ‬‫ﺩﻭﺭ‬‫ﻓﻲ‬ ‫ﺓ‬‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬)25.5(%-‫ﻫﻡ‬ ‫ﺍﻟﻔﺌﺔ‬ ‫ﻫﺫﻩ‬ ‫ﺒﺄﻥ‬ ‫ﻭﻴﻌﺘﻘﺩ‬ ‫ﻓﻲ‬ ‫ﺘﻌﻤل‬ ‫ﺃﺠﻨﺒﻴﺔ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻓﻲ‬ ‫ﻴﻌﻤﻠﻭﻥ‬ ‫ﺍﻟﺫﻴﻥ‬ ‫ﺍﻷﻓﺭﺍﺩ‬ ،‫ﺍﻷﺭﺩﻥ‬‫ﺍﻟﺫﻴﻥ‬ ‫ﺍﻷﻓﺭﺍﺩ‬ ‫ﻨﺴﺒﺔ‬ ‫ﺒﻠﻐﺕ‬ ‫ﺤﻴﻥ‬ ‫ﻓﻲ‬‫ﺮوا‬ ‫ﺣﻀ‬‫ﺩﻭﺭﺓ‬ ‫ﻓﻲ‬‫ﻤﻌﺎﻴﻴﺭ‬‫ﺍﻹﺒﻼﻍ‬‫ﺍﻟﺩﻭﻟﻴﺔ‬ ‫ﺍﻟﻤﺎﻟﻲ‬)16.3(%،‫ﺒﻠﻐﺕ‬ ‫ﺤﻴﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺫﻴﻥ‬ ‫ﺍﻷﺸﺨﺎﺹ‬ ‫ﻨﺴﺒﺔ‬‫ﺤﻀﺭﻭﺍ‬‫ﺩﻭﺭﺓ‬‫ﻓﻲ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﻟﺩﻭﻟﻴﺔ‬)23.5(،‫ﺍﻟﺫﻴﻥ‬ ‫ﺍﻷﺸﺨﺎﺹ‬ ‫ﻨﺴﺒﺔ‬ ‫ﺒﻠﻐﺕ‬ ‫ﺤﻴﻥ‬ ‫ﻓﻲ‬ ‫ﺤﻀﺭﻭﺍ‬‫ﺩﻭﺭ‬‫ﻓﻲ‬ ‫ﺓ‬‫ﺍﻟﺩﻭﻟﻴﺔ‬ ‫ﺍﻟﺩﺍﺨﻠﻲ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻌﺎﻴﻴﺭ‬‫ﺒﻠﻐﺕ‬ )34.6(%.‫ﺒﺎﻟﺩﻭﺭﺍﺕ‬ ‫ﻴﺘﻌﻠﻕ‬ ‫ﻤﺎ‬ ‫ﺒﺄﻥ‬ ‫ﻟﻠﻨﻅﺭ‬ ‫ﺍﻟﻤﻠﻔﺕ‬ ‫ﻭﻤﻥ‬ ‫ﻭﺍﻟﺘﺸﺭﻴﻌﺎﺕ‬ ‫ﺍﻟﻤﻬﻨﺔ‬ ‫ﺃﺨﻼﻗﻴﺎﺕ‬ ‫ﻭﻗﻭﺍﻋﺩ‬ ‫ﻤﺒﺎﺩﺉ‬ ‫ﺤﻭل‬ ‫ﻭﺍﻟﻨﺩﻭﺍﺕ‬ ‫ﻭ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻭﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﻟﻌﻼﻗﺔ‬ ‫ﺫﺍﺕ‬‫ﻜﺎﻨﺕ‬ ‫ﺍﻷﻤﺭﻴﻜﻴﺔ‬ ‫ﺍﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﻤﻌﺩﻭﻤﺔ‬ ‫ﻓﻴﻬﺎ‬ ‫ﺍﻟﻤﺸﺎﺭﻜﺔ‬ ‫ﻨﺴﺒﺔ‬. ‫ﺍﻟﻔﺭﻀﻴﺎﺕ‬ ‫ﺍﺨﺘﺒﺎﺭ‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﻭﺘﺤﻠﻴل‬ ‫ﻋﺭﺽ‬ ‫ﺘﻡ‬‫ﺤﺴﺎﺏ‬ ‫ﺨﻼل‬ ‫ﻤﻥ‬ ،‫ﺍﻟﺩﺭﺍﺴﺔ‬ ‫ﻓﺭﻀﻴﺎﺕ‬ ‫ﺍﺨﺘﺒﺎﺭ‬ ‫ﺕ‬ ‫ﻭﺍﺨﺘﺒﺎﺭ‬ ،‫ﺍﻟﻤﻌﻴﺎﺭﻴﺔ‬ ‫ﻭﺍﻻﻨﺤﺭﺍﻓﺎﺕ‬ ‫ﺍﻟﺤﺴﺎﺒﻴﺔ‬ ‫ﺍﻟﻤﺘﻭﺴﻁﺎﺕ‬ )T-test(‫ﻟ‬‫ﺒ‬ ‫ﺍﻟﻤﺘﻌﻠﻘﺔ‬ ‫ﻠﻔﻘﺭﺍﺕ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺃﺩﺍﺀ‬ ‫ﺠﻭﺩﺓ‬ ‫ﺘﻘﻴﻴﻡ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺒﺩﻻﻟﺔ‬‫ﻤﺴﺘﻭﻯ‬ ‫ﻭﻋﻨﺩ‬ ،‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺩﻻﻟﺔ‬)0.05.( ‫ﺍﺨﺘﺒﺎﺭ‬‫ﺍﻟﺭﺌﻴﺴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬:"‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﻻﻋﺘﻤﺎﺩ‬ ‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬ ‫ﻤﺭﺍﺠﻌﺔ‬‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﺘﺤﺴﻴﻥ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬." ‫ﺍﻟﻔﺭﻀﻴﺎﺕ‬ ‫ﺍﺨﺘﺒﺎﺭ‬ ‫ﻁﺭﻴﻕ‬ ‫ﻋﻥ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬ ‫ﻫﺫﻩ‬ ‫ﺍﺨﺘﺒﺎﺭ‬ ‫ﻭﺘﻡ‬
  • 9. ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﺃﺜﺭ‬...‫ﻁﻪ‬ ‫ﻤﺤﻤﺩ‬ ‫ﻭﺤﺎﺯﻡ‬ ‫ﺯﺭ‬ ‫ﺃﺒﻭ‬ ‫ﺇﺴﺤﻕ‬ ‫ﻋﻔﺎﻑ‬ -796- ‫ﺍﻟﺘﺎﻟﻴﺔ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬: ‫ﺍﻟﻔﺭﻀﻴ‬ ‫ﺍﺨﺘﺒﺎﺭ‬‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺔ‬)1:("‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻌﺎﻤﺔ‬ ‫ﺍﻻﻋﺘﺒﺎﺭﺍﺕ‬ ‫ﻤﻌﻴﺎﺭ‬ ‫ﻻﻋﺘﻤﺎﺩ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬". ‫ﺒﺎﻻﻋﺘﺒﺎﺭﺍﺕ‬ ‫ﺘﺘﻌﻠﻕ‬ ‫ﻓﻘﺭﺍﺕ‬ ‫ﺃﺭﺒﻊ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬ ‫ﻫﺫﻩ‬ ‫ﺘﻀﻤﻨﺕ‬ ‫ﻴﻠﺨﺹ‬ ‫ﺍﻟﺘﺎﻟﻲ‬ ‫ﻭﺍﻟﺠﺩﻭل‬ ،‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﻟﻌﺎﻤﺔ‬ ‫ﻭﺍﻻﻨﺤﺭﺍﻓ‬ ‫ﺍﻟﻤﺘﻭﺴﻁﺎﺕ‬‫ﺍﻹﺤﺼﺎﺌﻴﺔ‬ ‫ﻭﺍﻟﺒﻴﺎﻨﺎﺕ‬ ،‫ﺍﻟﻤﻌﻴﺎﺭﻴﺔ‬ ‫ﺎﺕ‬ ‫ﺍﻟﺘﺤﻠﻴل‬ ‫ﻨﺘﺎﺌﺞ‬ ‫ﻤﻥ‬ ‫ﻋﻠﻴﻬﺎ‬ ‫ﺍﻟﺤﺼﻭل‬ ‫ﺘﻡ‬ ‫ﺍﻟﺘﻲ‬: ‫ﺭﻗﻡ‬ ‫ﺠﺩﻭل‬)2(‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬ ‫ﻟﻔﻘﺭﺍﺕ‬ ‫ﺍﻟﻤﻌﻴﺎﺭﻴﺔ‬ ‫ﻭﺍﻻﻨﺤﺭﺍﻓﺎﺕ‬ ‫ﺍﻟﺤﺴﺎﺒﻴﺔ‬ ‫ﺍﻟﻤﺘﻭﺴﻁﺎﺕ‬)1( ‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﻘﺭﺓ‬ ‫ﺍﻟﻔﻘﺭﺍﺕ‬ ‫ﺍﻟﻤﺘﻭﺴﻁ‬ ‫ﺍﻟﺤﺴﺎﺒﻲ‬ ‫ﺍﻻﻨﺤﺭﺍﻑ‬ ‫ﺍﻟﻤﻌﻴﺎﺭﻱ‬ ‫ﺍﻟﻤﺭﺘﺒﺔ‬ ‫ﺩﺭﺠﺔ‬ ‫ﺍﻟﻤﻭﺍﻓﻘﺔ‬ 1‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬ ‫ﻴﻌﺘﻤﺩ‬‫ﺍﻟﻤﺤﺎﺴﺒﺔ‬ ‫ﻤﻌﺎﻴﻴﺭ‬ ‫ﻤﻊ‬ ‫ﺍﻟﻤﺘﻭﺍﻓﻕ‬ ‫ﺍﻷﺩﺍﺀ‬ ‫ﻤﻌﻴﺎﺭ‬ ‫ﻋﻠﻴﻬﺎ‬ ‫ﺍﻟﻤﺘﻌﺎﺭﻑ‬. 4.42700.3‫ﻤﺭﺘﻔﻊ‬ 2‫ﺒ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬ ‫ﻴﻘﻭﻡ‬‫ﺍﻟﺨﺩﻤﺎﺕ‬ ‫ﺃﺩﺍﺀ‬ ‫ﻋﻠﻰ‬ ‫ﻭﺍﻹﺸﺭﺍﻑ‬ ‫ﺎﻟﺘﺨﻁﻴﻁ‬ ‫ﻜﺎﻓﻴﺔ‬ ‫ﺒﺼﻭﺭﺓ‬ ‫ﺍﻟﻤﻬﻨﻴﺔ‬. 4.290.664‫ﻤﺭﺘﻔﻊ‬ 3‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬ ‫ﻴﻠﺘﺯﻡ‬‫ﻭﺍﻟﻤﻼﺌﻤﺔ‬ ‫ﺍﻟﻜﺎﻓﻴﺔ‬ ‫ﺍﻟﻤﻌﻠﻭﻤﺎﺕ‬ ‫ﻋﻠﻰ‬ ‫ﺒﺎﻟﺤﺼﻭل‬ ‫ﻤﻌﻘﻭﻻ‬ ‫ﺃﺴﺎﺴﺎ‬ ‫ﺘﻜﻭﻥ‬ ‫ﺒﺤﻴﺙ‬‫ﻴﺘﻭﺼل‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﺘﻭﺼﻴﺎﺕ‬ ‫ﺃﻭ‬ ‫ﻟﻠﻨﺘﺎﺌﺞ‬ ‫ﺇﻟﻴﻬﺎ‬. 4.720.452‫ﻤﺭﺘﻔﻊ‬ 4‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬ ‫ﻴﻠﺘﺯﻡ‬‫ﻴﺤﺼل‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﻤﻌﻠﻭﻤﺎﺕ‬ ‫ﺼﺤﺔ‬ ‫ﻤﻥ‬ ‫ﺒﺎﻟﺘﺄﻜﺩ‬ ‫ﻋﻠﻴﻬﺎ‬. 4.740.501‫ﻤﺭﺘﻔﻊ‬ ‫ﺍﻟﻌﺎﻡ‬ ‫ﺍﻟﻤﺘﻭﺴﻁ‬4.580.49‫ﻤﺭﺘﻔﻊ‬ ‫ﺭﻗﻡ‬ ‫ﺍﻟﺠﺩﻭل‬ ‫ﻴﺸﻴﺭ‬)2(‫ﺠﺎﺀﺕ‬ ‫ﺍﻟﻤﻭﺍﻓﻘﺔ‬ ‫ﺩﺭﺠﺔ‬ ‫ﺃﻥ‬ ‫ﺇﻟﻰ‬ ‫ﺍﻷﻭل‬ ‫ﺍﻟﻤﺠﺎل‬ ‫ﻓﻘﺭﺍﺕ‬ ‫ﻓﻲ‬ ‫ﻤﺭﺘﻔﻌﺔ‬،‫ﺘﺭﺍ‬ ‫ﺇﺫ‬‫ﺩﺭﺠﺎﺕ‬ ‫ﻤﺘﻭﺴﻁ‬ ‫ﻭﺡ‬ ‫ﺒﻴﻥ‬ ‫ﻤﺎ‬ ‫ﺍﻟﻤﻭﺍﻓﻘﺔ‬)4.29–4.74(‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﻘﺭﺓ‬ ‫ﺠﺎﺀﺕ‬ ‫ﺇﺫ‬ ،)4( ‫ﺃﻨﻪ‬ ‫ﻋﻠﻰ‬ ‫ﻨﺼﺕ‬ ‫ﻭﺍﻟﺘﻲ‬"‫ﺼﺤﺔ‬ ‫ﻤﻥ‬ ‫ﺒﺎﻟﺘﺄﻜﺩ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬ ‫ﻴﻠﺘﺯﻡ‬ ‫ﻋﻠﻴﻬﺎ‬ ‫ﻴﺤﺼل‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﻤﻌﻠﻭﻤﺎﺕ‬"‫ﺍﻟﻤﺭﺘﺒﺔ‬ ‫ﻓﻲ‬‫ﺒﻤﺘﻭﺴﻁ‬ ‫ﺍﻷﻭﻟﻰ‬ ‫ﺒﻠﻎ‬ ‫ﺤﺴﺎﺒﻲ‬)4.74(‫ﻤﻌﻴﺎﺭﻱ‬ ‫ﻭﺒﺎﻨﺤﺭﺍﻑ‬ ،)0.50(‫ﻭﺠﺎﺀﺕ‬ ، ‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﻘﺭﺓ‬)2(‫ﻭﻨﺼﻬﺎ‬:"‫ﺍ‬ ‫ﻤﻜﺘﺏ‬ ‫ﻴﻘﻭﻡ‬‫ﺒﺎﻟﺘﺨﻁﻴﻁ‬ ‫ﻟﺘﺩﻗﻴﻕ‬ ‫ﻜﺎﻓﻴﺔ‬ ‫ﺒﺼﻭﺭﺓ‬ ‫ﺍﻟﻤﻬﻨﻴﺔ‬ ‫ﺍﻟﺨﺩﻤﺎﺕ‬ ‫ﺃﺩﺍﺀ‬ ‫ﻋﻠﻰ‬ ‫ﻭﺍﻹﺸﺭﺍﻑ‬"‫ﻓﻲ‬ ‫ﺤﺴﺎﺒﻲ‬ ‫ﺒﻤﺘﻭﺴﻁ‬ ‫ﻭﺍﻷﺨﻴﺭﺓ‬ ‫ﺍﻟﺭﺍﺒﻌﺔ‬ ‫ﺍﻟﻤﺭﺘﺒﺔ‬)4.29(‫ﻭﺒﺎﻨﺤﺭﺍﻑ‬ ، ‫ﻤﻌﻴﺎﺭﻱ‬)0.66.(‫ﺒﺘﻠﻙ‬ ‫ﺍﻟﺨﺎﺼﺔ‬ ‫ﺍﻟﻤﻌﻠﻭﻤﺎﺕ‬ ‫ﺇﺨﻀﺎﻉ‬ ‫ﻭﻟﺩﻯ‬ ‫ﻟﻠﺘﺤﻠﻴل‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬‫ﺍﻹﺤﺼﺎﺌﻲ‬‫ﻓﻲ‬ ‫ﺍﻟﻤﻭﻀﺤﺔ‬ ‫ﺍﻟﻨﺘﺎﺌﺞ‬ ‫ﻜﺎﻨﺕ‬ ‫ﺭﻗﻡ‬ ‫ﺍﻟﺠﺩﻭل‬)3(.
  • 10. ‫א‬، ‫א‬ ‫א‬ ‫א‬‫ﹼﺩ‬‫ﻠ‬‫ﺍﻟﻤﺠ‬8،‫ﺍﻟﻌﺩﺩ‬4،2012 -797- ‫ﺭﻗﻡ‬ ‫ﺠﺩﻭل‬)3(‫ﺍ‬‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬ ‫ﺨﺘﺒﺎﺭ‬)1(Ho1‫ﺍﺨﺘﺒﺎﺭ‬ ‫ﺒﻤﻭﺠﺏ‬)t(‫ﺍﻟﻭﺍﺤﺩﺓ‬ ‫ﻟﻠﻌﻴﻨﺔ‬ ‫ﺍﻟﻤﺠﺎل‬‫ﺍﻟﻤﺘﻭﺴﻁ‬ ‫ﺍﻟﺤﺴﺎﺒﻲ‬ ‫ﺍﻻﻨﺤﺭﺍﻑ‬ ‫ﺍﻟﻤﻌﻴﺎﺭﻱ‬ ‫ﻗﻴﻤﺔ‬)t( ‫ﺍﻟﻤﺤﺴﻭﺒﺔ‬ ‫ﻗﻴﻤﺔ‬)t( ‫ﺍﻟﺠﺩﻭﻟﻴﺔ‬ ‫ﻤﺴﺘﻭﻯ‬ ‫ﺍﻟﺩﻻﻟﺔ‬)sig( 4.580.49 ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻌﺎﻤﺔ‬ ‫ﺍﻻﻋﺘﺒﺎﺭﺍﺕ‬ ‫ﻤﻌﻴﺎﺭ‬ ‫ﺍﻋﺘﻤﺎﺩ‬ ‫ﺘﺄﺜﻴﺭ‬‫ﻤﻜﺎﺘﺏ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬3.5- 27.220.670.000 ‫ﺭﻗﻡ‬ ‫ﺍﻟﺠﺩﻭل‬ ‫ﺒﻴﺎﻨﺎﺕ‬ ‫ﺒﻤﻼﺤﻅﺔ‬)3(‫ﻭﺤﻴﺙ‬‫ﺇ‬‫ﻗﻴﻤﺔ‬ ‫ﻥ‬)t( ‫ﻤﻥ‬ ‫ﺃﻜﺒﺭ‬ ‫ﺍﻟﻤﺤﺴﻭﺒﺔ‬)t(‫ﺍﻻﺨﺘﺒﺎﺭ‬ ‫ﺩﻻﻟﺔ‬ ‫ﺃﻥ‬ ‫ﻜﻤﺎ‬ ‫ﺍﻟﺠﺩﻭﻟﻴﺔ‬)sig=( 0.000>0.05‫ﺍﻟﺼﻔﺭﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬ ‫ﺭﻓﺽ‬ ‫ﻴﺘﻭﺠﺏ‬ ‫ﺇﺫﻥ‬ ،Ho1 ‫ﺍﻟﺒﺩﻴﻠﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬ ‫ﻭﻗﺒﻭل‬Ha1،‫ﻴﻌﻨﻲ‬ ‫ﻭﺒﻤﺎ‬:‫ﺃﻨﻪ‬‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻌﺎﻤﺔ‬ ‫ﺍﻻﻋﺘﺒﺎﺭﺍﺕ‬ ‫ﻤﻌﻴﺎﺭ‬ ‫ﻻﻋﺘﻤﺎﺩ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬. ‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬ ‫ﺍﺨﺘﺒﺎﺭ‬)2:("‫ﺘﺄﺜﻴﺭ‬ ‫ﻴﻭﺠﺩ‬ ‫ﻻ‬ ‫ﻤﻌﻴﺎﺭ‬ ‫ﻻﻋﺘﻤﺎﺩ‬‫ﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﺭﻴﻕ‬ ‫ﺘﻨﻅﻴﻡ‬‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬‫ﺘﺩ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﻗﻴﻕ‬ ‫ﺍﻷﺭﺩﻥ‬ ‫ﻓﻲ‬." ‫ﺘﻌﺒﺭ‬ ‫ﻓﻘﺭﺍﺕ‬ ‫ﺃﺭﺒﻊ‬ ‫ﻤﻥ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬ ‫ﻫﺫﻩ‬ ‫ﻓﻘﺭﺍﺕ‬ ‫ﻋﺩﺩ‬ ‫ﻴﺘﻜﻭﻥ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻟﻤﻌﺎﻴﻴﺭ‬ ‫ﺍﻟﻨﻅﺎﻡ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﺭﻴﻕ‬ ‫ﺘﻨﻅﻴﻡ‬ ‫ﻤﻌﻴﺎﺭ‬ ‫ﻋﻥ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺤﺴﺎﺒﺎﺕ‬ ‫ﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺠﻭﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺯﻤﻴﻠﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺎﺘﺏ‬ ‫ﺍﻷﺭﺩﻥ‬.‫ﺍﻟﺘﺎﻟﻲ‬ ‫ﻭﺍﻟﺠﺩﻭل‬ ‫ﻭﻴﺒﻴﻥ‬ ‫ﺍﻟﺒﻴﺎﻨﺎﺕ‬ ‫ﺒﺘﺤﻠﻴل‬ ‫ﺍﻟﺒﺎﺤﺙ‬ ‫ﻭﻗﺎﻡ‬ ‫ﺭﻗﻡ‬)4(‫ﺍﻹﺤﺼﺎ‬ ‫ﺍﻟﺒﻴﺎﻨﺎﺕ‬‫ﻤﻥ‬ ‫ﻋﻠﻴﻬﺎ‬ ‫ﺍﻟﺤﺼﻭل‬ ‫ﺘﻡ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺌﻴﺔ‬ ‫ﻴﻠﻲ‬ ‫ﻜﻤﺎ‬ ‫ﻭﻫﻲ‬ ‫ﺍﻟﺘﺤﻠﻴل‬: ‫ﺭﻗﻡ‬ ‫ﺠﺩﻭل‬)4(‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﺭﻋﻴﺔ‬ ‫ﺍﻟﻔﺭﻀﻴﺔ‬ ‫ﻟﻔﻘﺭﺍﺕ‬ ‫ﺍﻟﻤﻌﻴﺎﺭﻴﺔ‬ ‫ﻭﺍﻻﻨﺤﺭﺍﻓﺎﺕ‬ ‫ﺍﻟﺤﺴﺎﺒﻴﺔ‬ ‫ﺍﻟﻤﺘﻭﺴﻁﺎﺕ‬)2( ‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﻘﺭﺓ‬ ‫ﺍﻟﻔﻘﺭﺍﺕ‬ ‫ﺍﻟﻤﺘﻭﺴﻁ‬ ‫ﺍﻟﺤﺴﺎﺒﻲ‬ ‫ﺍﻻﻨﺤﺭﺍﻑ‬ ‫ﺍﻟﻤﻌﻴﺎﺭﻱ‬ ‫ﺍﻟﻤﺭﺘﺒﺔ‬ ‫ﺩﺭﺠﺔ‬ ‫ﺍﻟﻤﻭﺍﻓﻘﺔ‬ 1‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬ ‫ﻴﻠﺘﺯﻡ‬‫ﺍﻟﺯ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﺭﻴﻕ‬ ‫ﺒﺘﺸﻜﻴل‬‫ﻤﻥ‬ ‫ﺍﻟﺨﺎﺭﺠﻲ‬ ‫ﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺘﻬﺎ‬ ‫ﺍﻟﻤﺭﺍﺩ‬ ‫ﺍﻟﺸﺭﻜﺔ‬ ‫ﻟﺤﺠﻡ‬ ‫ﹰ‬‫ﺎ‬‫ﻭﻓﻘ‬ ‫ﺃﻓﺭﺍﺩ‬ ‫ﻤﺠﻤﻭﻋﺔ‬ ‫ﺃﻭ‬ ‫ﻓﺭﺩ‬ ‫ﻋﻤﻠﻬﺎ‬ ‫ﻭﻁﺒﻴﻌﺔ‬. 4.160.741‫ﻤﺭﺘﻔﻊ‬ 2‫ﺍﻟﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﺭﻴﻕ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻹﺩﺍﺭﺓ‬ ‫ﻫﻴﺌﺔ‬ ‫ﺒﻤﻭﺍﻓﻘﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬ ‫ﻴﻠﺘﺯﻡ‬ ‫ﺍﻟﻤﺭﺍﺠﻌﺔ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﺒﺘﻨﻔﻴﺫ‬ ‫ﺍﻟﺒﺩﺀ‬ ‫ﻗﺒل‬. 3.900.943‫ﻤﺭﺘﻔﻊ‬ 3‫ﺍﻹﺩﺍﺭﺓ‬ ‫ﻫﻴﺌﺔ‬ ‫ﺒﻤﻭﺍﻓﻘﺔ‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬ ‫ﻴﻠﺘﺯﻡ‬‫ﻗﺒل‬ ‫ﺍﻟﻤﺭﺍﺠﻌﺔ‬ ‫ﻗﺎﺌﺩ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﻤﺭﺍﺠﻌﺔ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﺒﺘﻨﻔﻴﺫ‬ ‫ﺍﻟﺒﺩﺀ‬. 3.511.144‫ﻤﺘﻭﺴﻁ‬ 4‫ﻴﻌﻴﻥ‬‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬‫ﺍﻟﺨﺎﺭﺠﻲ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻓﺭﻴﻕ‬ ‫ﺃﻓﺭﺍﺩ‬ ‫ﺃﺤﺩ‬ ‫ﺍﻟﺘﻜﻠﻴﻑ‬ ‫ﺇﺠﺭﺍﺀﺍﺕ‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻋﻥ‬ ‫ﺍﻟﻤﺴﺅﻭل‬ ‫ﻴﻌﺘﺒﺭ‬ ‫ﺒﺤﻴﺙ‬ ،‫ﻗﺎﺌﺩﺍ‬. 3.950.932‫ﻤﺭﺘﻔﻊ‬ ‫ﺍﻟﻌﺎﻡ‬ ‫ﺍﻟﻤﺘﻭﺴﻁ‬4.060.68‫ﻤﺭﺘﻔﻊ‬ ‫ﺭﻗﻡ‬ ‫ﺍﻟﺠﺩﻭل‬ ‫ﻴﺸﻴﺭ‬)4(‫ﺇﻟ‬‫ﺠﺎﺀﺕ‬ ‫ﺍﻟﻤﻭﺍﻓﻘﺔ‬ ‫ﺩﺭﺠﺔ‬ ‫ﺃﻥ‬ ‫ﻰ‬ ‫ﺍﻟﺜﺎﻨﻲ‬ ‫ﺍﻟﻤﺠﺎل‬ ‫ﻓﻘﺭﺍﺕ‬ ‫ﻓﻲ‬ ‫ﻤﺭﺘﻔﻌﺔ‬،‫ﺩﺭﺠﺎﺕ‬ ‫ﻤﺘﻭﺴﻁ‬ ‫ﺘﺭﺍﻭﺡ‬ ‫ﺇﺫ‬ ‫ﺒﻴﻥ‬ ‫ﻤﺎ‬ ‫ﺍﻟﻤﻭﺍﻓﻘﺔ‬)3.51–4.16(‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﻘﺭﺓ‬ ‫ﻭﺠﺎﺀﺕ‬ ،)1( ‫ﺃﻨﻪ‬ ‫ﻋﻠﻰ‬ ‫ﻨﺼﺕ‬ ‫ﻭﺍﻟﺘﻲ‬"‫ﻓﺭﻴﻕ‬ ‫ﺒﺘﺸﻜﻴل‬ ‫ﺍﻟﺘﺩﻗﻴﻕ‬ ‫ﻤﻜﺘﺏ‬ ‫ﻴﻠﺘﺯﻡ‬ ‫ﹰ‬‫ﺎ‬‫ﻭﻓﻘ‬ ‫ﺃﻓﺭﺍﺩ‬ ‫ﻤﺠﻤﻭﻋﺔ‬ ‫ﺃﻭ‬ ‫ﻓﺭﺩ‬ ‫ﻤﻥ‬ ‫ﺍﻟﺨﺎﺭﺠﻲ‬ ‫ﺍﻟﺯﻤﻴل‬ ‫ﻤﺭﺍﺠﻌﺔ‬ ‫ﻤﺭﺍﺠﻌﺘﻬ‬ ‫ﺍﻟﻤﺭﺍﺩ‬ ‫ﺍﻟﺸﺭﻜﺔ‬ ‫ﻟﺤﺠﻡ‬‫ﻋﻤﻠﻬﺎ‬ ‫ﻭﻁﺒﻴﻌﺔ‬ ‫ﺎ‬"‫ﺍﻟﻤﺭﺘﺒﺔ‬ ‫ﻓﻲ‬ ‫ﺒﻠﻎ‬ ‫ﺤﺴﺎﺒﻲ‬ ‫ﺒﻤﺘﻭﺴﻁ‬ ‫ﺍﻷﻭﻟﻰ‬)4.16(‫ﻭﺒﺎﻨﺤﺭﺍﻑ‬ ، ‫ﻤﻌﻴﺎﺭﻱ‬)0.74(‫ﺭﻗﻡ‬ ‫ﺍﻟﻔﻘﺭﺓ‬ ‫ﻭﺠﺎﺀﺕ‬ ،)3(‫ﻭﻨﺼﻬﺎ‬"‫ﻴﻠﺘﺯﻡ‬