SlideShare a Scribd company logo
PART THREE
#1 SEASONAL REMINDERS
#2 RETRAIN YOUR BRAIN
Appliances and fixtures
not working at move-in
#3 MILESTONE ANNIVERSARY
#4 TWO HOUR RESPONSE TIME
#5 CALENDAR REMINDERS
#6 AUTOMATED EMAIL REMINDERS
01/13/2019
#7 WORK ORDER WORKSHOP
#8 EDUCATE RESIDENTS - SVC REQS
#9 SVC REQUEST COMPLETION TIME
#10 SERVICE REQUEST SELFIES
Your service request has been
completed - have a great day!
755 North Apartments
Atlanta, GA
Perennial Properties
#11 MAINTENANCE TUTORIAL VIDEOS
#12 INVITE PROSPECTS TO EVENTS
#13 WELCOME EMAIL
Renewal Driver:
Sense of Community
#14 MAIL THE WELCOME GIFT
#15 HAVE HAND TRUCKS ONSITE
#16 COMMUNITY UPDATE VIDEOS
https://www.facebook.com/ThePointeBrodieCreek/videos/1521361537969117/
#17 LIVE Q & A WITH MAINTENANCE
https://www.facebook.com/ThePointeBrodieCreek/videos/1219748188130455/
#18 GO LIVE TEAM MEETINGS
#19 OFFICE SANDWICH BOARD
#20 REBOOT YOUR BOOTLEGS
#21 TEAM BOOK CLUB
#22 FREAKY FRIDAY SWITCH
Employee motivator:
The opportunity to
learn new things
#23 JOB SHADOWING
#24 MOVE THE WOW FRIDGE
#25 MYSTERY APARTMENTS
#26 QUARTERLY LEARNING TOPICS
#27 SHOP BEYOND
#28 RENEWAL SERVICE CHECK INS
#29 TEAM MEMBER OF THE MONTH
30 CHANGE UP RENEWAL NOTICES
“Social Proof”
“Wisdom of the Crowd”
KEY TAKE-AWAYS
1. Think outside the box
2. Be Creative
3. Analyze and re-evaluate

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30 in 30: Ideas for 2019