Uncertainty is a given. It has been two years since we first heard about the COVID-19 coronavirus. In the ensuing time, we have learnt a lot of lessons about the chaotic nature of the world. Not only in private companies and their glassed office buildings, but even in the upper levels of national administration, governments seemed clueless about how to manage the pandemic. However, in the process of several errors while tackling this global event, we stumbled upon hidden wisdom. In this post, we describe 3 management insights we have gleaned from the panic. Lesson 1: Communication Relies on Care Right from the moment the pandemic originated in Wuhan, China, there was a lack of communication from the appropriate authorities. Early knowledge of the coronavirus among governmental heads, health authorities, pharmaceutical companies, and hospitals could have mitigated the intensity of the outbreaks. Instead, the initial phase of the pandemic was relatively unchecked due to Chinese secrecy, and the load exerted on the healthcare system was severely damaging. What can managers learn from this?