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Lojas Renner S.A.September 2019
Lojas
Renner
Institutional
Presentation
September 2019
B3: LREN3; USOTC:LRENY
Lojas Renner S.A.September 2019
OUR BUSINESSES
APPAREL RETAIL
STRATEGIC PRIORITIES
VALUE CREATION
FACT SHEET
Lojas Renner S.A.September 2019
R$ 11.4 billion
of Total Gross Revenue in 2018
4
distribution centers
(SC & RJ fully automated)
570 stores
357 Renner / 03 Ashua
113 Camicado / 97 Youcom
31.5 MM
private label cards
COMPANY OVERVIEW
20
proprietary brands
3
+210 MM
e-commerce visits in 2018
+600 thousand
customers visit our stores
daily
+5,000%
of share appreciation since
2005
R$ 37.4 billion
market capitalization
21.4 thousand
employees in 2018
Data as at June 2019
Lojas Renner S.A.September 2019
COMPANY OVERVIEW
4
Competitive Advantages
Consistent Positioning Clear
value proposition, with focus on women
Lifestyles
You have your style, Renner has all of them
Enchantment
To surpass customers expectations
Sales Channels Integration Omni
experience to delight our customers
Lojas Renner S.A.September 2019
Engagement
Engaged people
Enchantment Delight
customers
Results obstinacy
Generating exceptional results
5
COMPANY OVERVIEW
Corporate Culture
Lojas Renner S.A.September 2019
OUR
BUSINESSES
Lojas Renner S.A.September 2019
7
OUR BUSINESSES
Lojas Renner S.A.September 2019
 Listed since 1967
 Largest fashion retailer in
Brazil
 Target customers: 18 to
39 age group, in the A-, B
and C+ social classes
 357 stores
 E-commerce
 91% of contribution on
Consolidated Net
Revenues in 2018
8
OUR BUSINESSES
Renner
Data as at June 2019
Lojas Renner S.A.September 2019
 Acquired in 2011
 Leader in home and decor
 Target customers: 18 to 39 age
group, in the A-, B and C+ social
classes
 113 stores
 E-commerce + Marketplace
 7% of contribution on
Consolidated Net Revenues in
2018
9
OUR BUSINESSES
Camicado
Data as at June 2019
Lojas Renner S.A.September 2019
 Launched in 2013
 Specialized in young lifestyle
 Target customers: 18 to 35
age group, in the A-, B and
C+ social classes
 97 stores
 E-commerce
 2% of contribution on
Consolidated Net Revenues
in 2018
10
OUR BUSINESSES
Youcom
Data as at June 2019
Lojas Renner S.A.September 2019
 Launched in 2016 on E-
commerce platform
 Curve & plus size format
 Target customers: 25 to 45 age
group, in the A-, B and C+
social classes
 Sizes: from 46 to 54
 3 pilot stores
 E-commerce
 Consolidated on Renner’s
Income Statement
11
OUR BUSINESSES
Ashua
Data as at June 2019
Lojas Renner S.A.September 2019
 Financial Institution established in
2017
 Features and services to leverage
consumer experience
 Used as a loyalty tool to boost retail
sales
 Segregated digital platform with
flexible tech infrastructure
 +12 million customers that are able
to buy and recognized brand
 Private Label Card, Co-branded
Card, and Insurances & Assistances
offered
 Total credit portfolio of R$ 2.7
billion
12
OUR BUSINESSES
Realize CFI
Data as at June 2019
Lojas Renner S.A.September 2019
APPAREL
RETAIL
Lojas Renner S.A.September 2019
Source: Statista and Players’ Website
4.7%
10.0%
18.0%
12.2%
Apparel market by country & market share of main players
14
(Gross Revenues in U$ billion)
APPAREL RETAIL
We still have plenty of room to grow
Lojas Renner S.A.September 2019
Other
Retailers
1° Renner
2° C&A
3° Riachuelo
4° Pernambucanas
5° Marisa
16%
Market Concentration of Other Sectors in Brazil
Other
Retailers
+
Informality
12%
Source: Jornal DCI, IBOPE, Euromonitor, IBGE, Bank of America Merril Lynch and Lojas Renner estimates.
Note: Data for C&A and Pernambucanas are estimated.
Drugstores top 3 = 24%
20% of existing
stores closed
between 2014 and
2017
Eletroelectronics top 5 = 50%
Supermarkets top 5 = 50%
Apparel Market Concentration
15
APPAREL RETAIL
In a fragmented apparel market with opportunities for consolidation
Lojas Renner S.A.September 2019
Source: JPM – Brazil Apparel – Diving into online channel 06.14.2018
UBS – Brazil eCommerce – UBS Evidence Lab Inside: Like for Likes (Vol II) – 08.20.2019
16
Apparel Online Penetration Sales over Total Retail Sales in 2018
2X
over the
next 5 yrs
APPAREL RETAIL
And great prospects in the online segment
Lojas Renner S.A.September 2019
STRATEGIC
PRIORITIES
Lojas Renner S.A.September 2019
20%
16%
12%
8%
5%
Fonte: JPM – Brazil Apparel – Diving into online channel 06.14.2018
Others 15%
Auto 2%
Sports Goods 4%
Beauty 5%
Apparel 6%
Furniture 8%
Eletroelectronics60%
ALTHOUGH E-COMMERCE PENETRATION IN BRAZIL IS STILL LOW, IT IS GROWING
CONSISTANTLY
18
Total E-commerce Penetration Apparel Participation in E-commerce Sales
Lojas Renner S.A.September 2019
AND BENCHMARKS SUGGEST A BALANCE BETWEEN ONLINE / OFFLINE CHANNELS
19
WOULD BE VERY SATISFIED | EXPECTS TO BE OFFERED | INDIFERENT
42%
45%
13%
34%
52%
14%
34%
50%
16%
31%
60%
9%
53%
33%
14%
42%
46%
12%
50%
30%
20%
45%
30%
25%
43%
35%
22%
43%
43%
14%
57%
25%
18%
54%
36%
10%
Source: UBS Evidence Lab. / Identifying Mispricings from eCommerce Disruption 06.20.2018 – 2,500 respondents.
Store pick up Store returns
Opinions on pick ups and returns in stores
Lojas Renner S.A.September 2019
WITH NO MEANING DIFFERENCES BY AGE GROUPS
20
18-21 22-30 31-38 39-53
BUY IN STORE | SEARCH ONLINE & BUY IN STORE | SEARCH IN STORE & BUY ONLINE | BUY ONLINE
54+
41%
22%
13%
24%
38%
22%
14%
26%
37%
22%
15%
27% 23%
13%
19%
44% 48%
17%
12%
23%
Source: Merrill Lynch – Gen Z is changing the landscape again 04.16.2018
Purchase Journey by Age
Survey with 39,554 participants (USA)
Lojas Renner S.A.September 2019
0% 10% 20% 30% 40% 50% 60% 70%
Acessories
Shoes
Sporting Goods
Appliances
Groceries
Bath & Bedding
Furniture
Home Improvements
Toys
Personal Care Products
Power Tools
Eletronics
Household Products
Auto Parts
Books
Office Supplies
Pet Supplies
Source: UBS Evidence Lab. / Identifying Mispricings from eCommerce Disruption 06.20.2018 – 2,500 respondents
BECAUSE THEY VALUE THE INTERACTION WITH APPAREL PRODUCTS BEFORE PURCHASING IT
Clothing
21
(USA)
Q: What are the main reasons why you don’t buy more of these products online?
R: Like to see, touch or try
Lojas Renner S.A.September 2019
Digital cycle
STRATEGIC PRIORITIES
22
Omni Transformation
CHANNELS INTEGRATION
Create a single shopping
experience
Data Driven Decision on
Product Lifecycle
PRODUCT DEVELOPMENT
Apply technology in
collections
Customer Single-View
CUSTOMER INTERACTIONS
Transforming data in
actions
Renner Structural Projects Under Development
1
Lojas Renner S.A.September 2019
M A X I M A Z I N G
C O M M U N I C A T I O N
W I T H I D E N T I F I E D
C U S T O M E R S
I D E N T I F Y I N G
U N K N O W N
C U S T O M E R S
C R E A T I N G A
P E R S O N A L I Z E D
A N D C O N S I S T E N T
B A S E O F
C U S T O M E R
R E L A T I O N S H I P
STRATEGIC PRIORITIES
23
• Big data
• Identification of unknown
customers
• Personalized communication
• Personalized shopping
experience
DETERMINED GOALS THROUGH...
Customer Single-View
Digital cycle
Lojas Renner S.A.September 2019
I M P R O V I N G T H E
P R O C E S S I N
C H O O S I N G T H E
F A S H I O N T R E N D S
B A S E D O N
P R E D I C T I V E
A N A L Y S I S
A P P L Y I N G M O R E
I N T E L L I G E N C E O N
T H E A S S O R T M E N T &
D I S T R I B U T I O N
P R O C E S S W I T H H I G H
A S S E R T I V E N E S S B Y
S K U P E R S T O R E
D O M I N A T I N G
T H E S U P P L Y
C H A I N T O G E T
M O R E A G I L I T Y
O N T H E
D E C I S I O N
M A K I N G
P R O C E S S
A C T I N G O N C O S T U M E R S
F E E D B A C K S
24
STRATEGIC PRIORITIES
• Artificial Intelligence
• Algorithms
• Prediction
• Assertiveness
• Agility on decisions
• Lower inventories
Data Driven Decision on Product Lifecycle
Digital cycle
DETERMINED GOALS THROUGH...
Lojas Renner S.A.September 2019
I N V E N T O R Y
O R C H E S T R A T I O N
P R O C E S S
A D E Q U A T I N G T H E
S A L E S C H A N N E L S
( P H Y S I C A L
I N F R A S T R U C T U R E
S Y S T E M S &
P R O C E S S E S )
E Q U A L I Z I N G T H E
C O M M E R C I A L P O L I C I E S
F O R T H E D I F F E R E N T
C H A N N E L S ( P R I C I N G &
P A Y M E N T C O N D I T I O N S )
D E L I V E R I N G
A N D
O M N I C H A N N E L
A F T E R - S A L E S
E X P E R I E N C E
STRATEGIC PRIORITIES
25
• Use of stores’ inventory
• Faster deliveries
• Lower delivery cost
• Equalization of sales channels
• Convenience, mobility and
flexibility
• Fluid and enchanting sales
experience
Omni transformation
Digital cycle
DETERMINED GOALS THROUGH...
Lojas Renner S.A.September 2019
C U S T O M E R
S I N G L E V I E W
D A T A D R I V E N
D E C I S I O N T O T H E
W H O L E P R O D U C T
L I F E C Y C L E
O M N I
T R A N S F O R M A T I O N
+ +
B E T T E R
S H O P P I N G
E X P E R I E N C E
G E N E R A T I N G
M O R E R E S U L T S
=
STRATEGIC PRIORITIES
26
Renner structural projects
Market Share
Speed to Market
Operational Efficiency
Digital cycle
Lojas Renner S.A.September 2019
C U S T O M E R
S I N G L E - V I E W
D A T A D R I V E N D E C I S I O N T O
T H E W H O L E P R O D U C T
L I F E C Y C L E
O M N I
T R A N S F O R M A T I O N
+ +
STRATEGIC PRIORITIES
- Data Lake with customers’
information already in place
- In process of cleaning and
conciliating information
- Customer data should be ready by
the end of 2019
- Already working to attend the
LGPD demands
- Testing the automated allocation of
products
- No human intervention
- Limited number of SKUs
- Predicting sales forecasts
- RFID rollout to be concluded by the end of
2019
- Testing Order Mgmt. System to use
products from stores’ inventories
- Click & Collect represents 30% of online
sales
- 10% of these generate an additional
purchase in store, with a +20% ticket
27
Renner Structural Projects – Current Status
Digital cycle
Lojas Renner S.A.September 2019
STRATEGIC PRIORITIES
Market Consolidation
Source: IBOPE 2017 and Renner database
28
EXISTING STORES
 Increase sales density
 Store park maturation
 Consolidate the fragmented
market
 Gain share from informal
players
NEW STORES
 Existing Shopping Malls
 New Shopping Malls
 Stand-alone Stores
 Central Areas
 International expansion
(7 stores in Uruguay and
4 in Argentina)
SMALLER
STORES
 Smaller Cities
 Micro regions
 Stores with 1,200 m²
of selling area
450 stores (2021)
125 stores (2021)
300 Potential stores
Pilot Stores
STORE TARGETS
2
Lojas Renner S.A.September 2019 29
STRATEGIC PRIORITIES
Promoting the enchantment on the digital cycle
en
= People + Products & Services + Technology
Absorb Technology to Deliver and Reinforce Our Value Proposition
Value Proposition: “To be the brand which stands by the woman, offering a range of styles of high
quality fashion at competitive prices, in practical and agreeable environments, enchanting and
innovating, in a sustainable way”
3
Lojas Renner S.A.September 2019
VALUE
CREATION
Lojas Renner S.A.September 2019
+100.9%
+10.2%
VALUE CREATION
Through consistent market share gains
Lojas Renner vs Apparel & Footwear Market Accumulated Growth
(Brazil)
31
Lojas Renner S.A.September 2019
VALUE CREATION
With gross margin improvements
32
Lojas Renner S.A.September 2019
Operating Expenses over Net Revenue
And an austere operation
VALUE CREATION
33
Lojas Renner S.A.September 2019
FACT
SHEET
Lojas Renner S.A.September 2019 35
FACT SHEET
Company Background
Lojas Renner S.A.September 2019 36
As of June 31st, 2019
357
113
97
03
DC Renner
DC Camicado
DC Youcom
Expansion of Selling Area
CAGR (2014 – 2018) = 9.3%
103
7
38
18
19 36
9
26
10
9
4
5
1
6
1
2 1
9
5
1
4
12
10 3
3
9
4
2
7
34
8
5
6 12
3
8
4
3
1
2
1
2 2
2
2
4
2 2
2
4
2
2
44
13
12
6
10
5
2
1
1
1
2
1
75
19
31
1
Uruguay
South
174
57
54
2Southeast
Northeast
28
9
9
Midwest-
22
6
2
North
URU
MT
MS
DF
RS
SC
PR
SP
RJ
ES
MG
PE
CE
BA
SE
RN
PB
PI
TO
MA
PA
APRR
AM
AC AL
GO
51
22
1
RO
1
1
FACT SHEET
Geographical Footprint
Lojas Renner S.A.September 2019 37
100% free float and listed on B3 Novo Mercado
100% common shares and tag along
Majority of independent members
on the Board of Directors (88%), with different executives occupying
the Chairman and the CEO positions
Permanent Fiscal Council
Committees directly linked to the Board of Directors
Own Internal Charters
(Board of Directors, Fiscal Council & Committees)
Stock Option Plan aligns interests of
executives to shareholders
Board of Directors Portal and Secretaries to the Board and
Committees
Formal Appraisal of the Board of Directors and Executive Officers
 Corporate Governance Secretary
Board of Directors
CEO
Fiscal Council
Independent Auditors
Internal Auditors
Compliance
.
Shareholder’s
Meeting
Vice
Chairman
Osvaldo
Schirmer
Chairman
José Galló
Member
Fabio
Pinheiro
Member
Juliana
Rozenbaum
Member
Thomas
Herrmann
Member
Christiane
Edington
People
Committee
Sustainability
Committee
Strategic
Committee
Audit and Risk Management
Committee
CEO
Fabio
Faccio
Loss
Prevention
Member
Alexandre
Vartuli Gouvea
HR Clarice
Costa
CFO & IRO
Laurence
Gomes
Executive Team
IT&Mgt
Fabio
Faccio*
Product
Henry Costa
Operations
Fabiana
Taccola
Executive Group
Member
Carlos
Souto
*Interim
FACT SHEET
Corporate Governance
Lojas Renner S.A.September 2019 MODA RESPONSÁVEL
38
FACT SHEET
Sustainability
RESPONSIBLE SUPPLIERS
Goal 1
Create value by respecting the environment,
human and labor rights
SUSTAINABLE PRODUCTS AND
SERVICES
Goal 5
Deliver sustainable, quality product and
service lines, and communicate
customer value
ECO-EFFICIENT MANAGEMENT
Goal 2
Identify/measure/reduce: water, energy,
chemicals, waste, CHG emissions
Goal 3
Innovate in the development of lower impact raw
materials and processes
ENGAGE: EMPLOYEES COMMUNITIES &
CUSTOMERS
Goal 4
4.1 Engage employees (agents and leaders in
sustainability)
4.2 Communities (women’s empowerment in
the textile chain)
4.3 Customers (conscious consumption)
Lojas Renner S.A.September 2019 MODA RESPONSÁVEL
39
FACT SHEET
Sustainability
 80% less impacting products, 100% certified cotton
 100% of the national and international resale chain with social and environmental certification
 75% of corporate energy consumption will be from renewable energy sources (renewable energy source
considered: small hydroelectric plants (SHPs), solar, wind and biomass.)
• 20% reduction in absolute CO2 emissions, over 2017 inventory
2021 goals and commitments
Lojas Renner S.A.September 2019 40
FACT SHEET
Market Positioning
A
B
C
+
-
+
-
Renner
SocialClasses
+
-
Source: Ibope Inteligência 2015 and IstoÉ Dinheiro Magazine – Family Budget Survey (POF) – IBGE
R$ 20,273.00
R$ 1,910.00
R$ 5,351.00
Average Monthly
Household
Income
24% of households
47% of total wage bill
38% of consumption
3% of households
24% of total wage bill
16% of consumption
52% of households
27% of total wage bill
39% of consumption
Lojas Renner S.A.September 2019 41
Lifestyle: You have your style, Renner has all of them.
Each brand represents the lifestyle of a customer group based on their attitudes, interests, values and personalities.
FACT SHEET
Lifestyle Strategy
Lojas Renner S.A.September 2019 42
 Best use of shopping time
 One-stop-shop for the whole family
 Reduces need for markdowns
 Increases opportunities for cross-selling
FACT SHEET
Lifestyle Strategy
Lifestyle: You have your style, Renner has all of them.
Lojas Renner S.A.September 2019
12.7%
89
Unemployment Rate
93
Credit Evolution to Individuals as a % of GDPHousehold Indebtedness
R$ 792.8 bi
25.0%
19.9%
43.6%
Source: IDV, Ministério da Fazenda, IBGE/PME , Brazilian Central Bank(new methodology since March/11).
Total Savings (Balance)
Household Indebtedness/ Income Mass (12 months)
Household Indebtedness(Ex. mortgage)/ Income Mass (12 months)
Income Commitment with Debt Service (Interest + Amortization)
Trend Line
Delinquency Rate for Individuals (average)
Credit to Individuals/GDP (year end period)
Consumer Confidence Level Consumer Confidence Leve in Retail Restrict TradeUnemployment Rate (% of Economic Active Population)
14,9% 15,2% 15,5% 15,6% 15,2%
13,4% 12,9%
13,0%
13,8%
6,5% 5,8%
8,1% 7,2% 6,6%
8,1% 7,7% 7,2%
6,0%
2010 2011 2012 2013 2014 2015 2016 2017 2018
Macroeconomic Influences
FACT SHEET
Consumer Confidence Level and Retailing Business
43
Lojas Renner S.A.September 2019
Main Figures – Consolidated
44
(R$ MM) 2010 2011 2012 2013 2014 2015 2016 2017 2018 2Q15 2Q16 2Q17 2Q18 2Q19
Net Revenue from Merchandise Sales 2,462.7 2,896.6 3,462.0 3,913.8 4,642.6 5,450.9 5,721.8 6,600.1 7,485.4 1,354.2 1,464.7 1,630.5 1,780.0 2,019.4
Sam e Store Sales 10.3% 7.2% 8.8% 5.8% 11.1% 10.8% -0.2% 9.2% 7.4% 14.5% 2.9% 6.4% 2.5% 9.3%
Gross Margin from Retailing Operation 52.0% 52.5% 53.3% 52.7% 53.8% 54.8% 55.7% 55.7% 56.5% 55.3% 57.2% 56.7% 57.4% 56.4%
SG&A over Net Revenue from Merchandise Sales -34.7% -35.4% -35.3% -34.8% -33.8% -34.1% -36.2% -37.1% -36.2% -35.0% -36.8% -36.9% -37.8% -33.2%
Adjusted EBITDA from Retailing Operation 384.1 467.5 565.6 663.3 835.6 1,038.8 1,087.8 1,144.2 1,423.9 272.2 301.8 303.7 352.9 350.8
Adjusted EBITDA Margin from Retailing Operation 15.6% 16.1% 16.3% 16.9% 18.0% 19.1% 19.0% 17.3% 19.0% 20.1% 20.6% 18.6% 19.8% 17.4%
Result from Financial Products 121.0 125.1 148.9 173.9 217.6 208.4 251.3 331.6 349.4 54.0 54.2 79.0 81.3 91.1
% Over Total Adjusted EBITDA 24.0% 21.0% 21.0% 20.8% 20.7% 16.7% 18.8% 22.5% 19.7% 16.5% 15.2% 20.6% 18.7% 20.6%
Adjusted Total EBITDA (Retail + Financial Products) 505.1 592.6 714.4 837.1 1,053.1 1,247.2 1,339.1 1,475.8 1,773.3 326.2 356.1 382.7 434.2 441.9
Adjusted Total EBITDA Margin 20.5% 20.5% 20.6% 21.4% 22.7% 22.9% 23.4% 22.4% 23.7% 24.1% 24.3% 23.5% 24.4% 21.9%
Net Incom e 308.0 336.9 355.4 407.4 471.4 578.8 625.1 732.7 1,020.1 158.2 174.8 193.6 274.7 235.1
Net Margin 12.5% 11.6% 10.3% 10.4% 10.2% 10.6% 10.9% 11.1% 13.6% 11.7% 11.9% 11.9% 15.4% 11.6%
Num ber of Stores 134 197 232 278 332 380 444 512 556 350 408 473 527 570
Selling Area in Thousand m
2
274.7 334.8 382.0 436.2 486.6 533.6 584.6 655.0 694.9 505.5 552.2 602.9 664.5 715.0
Num ber of Em ployees 12,423 13,340 14,881 16,367 16,870 16,907 18,079 19,989 21,376 - - - - -
Trade Accounts Receivable Days 31 27 35 39 39 38 39 40 42 31 31 34 37 38
Trade Accounts Payable Days 62 61 81 79 66 62 62 64 67 57 54 59 63 64
Inventory Days 83 94 102 102 99 99 101 110 121 104 99 114 130 123
ROIC 32.9% 28.6% 23.9% 21.4% 21.2% 22.0% 21.4% 21.0% 23.0% 22.2% 21.3% 20.6% 21.9% 21.7%
CAPEX 160.2 296.6 382.3 412.1 502.0 571.4 512.6 550.4 610.4 146.6 157.9 118.4 134.2 166.5
Pay Out 75.0% 75.0% 75.0% 40.0% 40.0% 40.0% 40.0% 40.0% 40.0% - - - - -
FACT SHEET
Lojas Renner S.A.September 2019
Main Figures – Consolidated
45
Net Revenue
CAGR (2014 – 2018) = 12.7%
Gross Profit from Retailing
CAGR (2014 – 2018) = 14.0%
Total Adjusted EBITDA
CAGR (2014 – 2018) = 13.9%
Net Income
CAGR (2014 – 2018) = 21.3%
FACT SHEET
Lojas Renner S.A.September 2019
Main Figures – Financial Products
46
(R$ MM) 2010 2011 2012 2013 2014 2015 2016 2017 2Q15 2Q16 2Q17 2Q18 2Q19
Result from Financial Products 121.0 125.1 148.9 173.9 217.6 208.4 251.3 331.6 54.0 54.2 79.0 81.3 91.1
% Over Total Adjusted EBITDA 24.0% 21.0% 21.0% 20.8% 20.7% 16.7% 18.8% 22.5% 16.5% 15.2% 20.6% 18.7% 20.6%
Num ber of Cards at the End of Period (MM) 17.1 19.0 20.8 22.5 24.3 26.0 27.4 28.8 25.2 26.6 28.0 29.6 31.5
Num ber of Cards Issued (thousand) 1,878.0 1,904.0 1,739.0 1,735.9 1,790.1 1,700.8 1,392.6 1,468.1 495.3 377.6 359.5 423.5 486.8
Renner Card Penetration (Priv. Label + Co-B.) (%) 56.6% 54.7% 52.1% 51.4% 49.7% 48.8% 48.3% 45.2% 50.0% 49.6% 46.2% 45.5% 44.8%
Interest-free credit sales - 0+5 (%) 43.6% 42.8% 40.2% 39.5% 39.1% 39.1% 39.5% 37.6% 39.8% 40.7% 38.8% 38.4% 38.0%
Interest-bearing credit sales - 0+8 (%) 13.0% 11.9% 11.9% 11.9% 10.6% 9.7% 8.7% 7.6% 10.2% 8.9% 7.4% 7.1% 6.8%
Cash Paym ents (%) 23.4% 23.8% 24.9% 25.4% 26.3% 26.5% 26.3% 27.4% 24.7% 24.0% 25.9% 24.8% 24.2%
Other Credit Cards (%) 20.0% 21.5% 23.0% 23.2% 24.0% 24.7% 25.5% 27.4% 25.3% 26.4% 27.9% 29.7% 31.0%
Renner Card Average Ticket (R$) 132.16 145.53 154.95 163.68 176.28 184.48 191.46 195.29 189.45 200.61 205.30 207.78 213.87
Com pany's Average Ticket (R$) 97.65 105.01 111.90 117.31 126.56 134.04 140.40 144.06 139.77 149.87 153.31 155.67 161.30
Total Portfolio - Private Label (R$ ,000) 690.6 796.4 932.6 1,061.8 1,205.3 1,270.5 1,256.8 1,181.2 1,057.4 1,062.3 993.4 1,015.9 1,059.9
Total Portfolio - Co-branded (R$ ,000) 1.7 28.6 90.7 175.3 338.0 455.2 529.5 1,063.4 389.6 478.7 827.3 1,151.9 1,592.6
Total Portfolio - Personal Loan (R$ ,000) 104.8 108.0 120.7 142.4 168.9 179.4 144.6 71.9 196.8 179.8 115.5 58.3 54.8
Total Portfolio (R$ ,000) 797.2 933.0 1,144.0 1,379.5 1,712.2 1,905.1 1,930.9 2,316.5 1,643.8 1,720.8 1,936.2 2,226.1 2,707.2
Past Dues Over Portfolio - Private Label 11.2% 12.5% 11.9% 11.9% 12.0% 12.8% 11.7% 12.4% 20.5% 19.7% 19.4% 19.6% 20.5%
Past Dues Over Portfolio - Co-branded na 16.9% 22.1% 16.6% 16.9% 17.8% 18.1% 21.6% 23.8% 24.2% 26.5% 23.1% 21.0%
Past Dues Over Portfolio - Personal Loan 16.5% 17.8% 15.8% 15.3% 15.2% 17.9% 16.8% 18.0% 16.5% 16.8% 16.9% 19.7% 21.9%
Past Dues Over Portfolio - Total 11.9% 13.3% 13.1% 12.9% 13.4% 14.4% 13.8% 16.8% 20.8% 20.8% 22.3% 21.4% 20.8%
Credit Losses Over the Port., Net of Recov. - Private Label 9.8% 10.3% 9.9% 9.1% 9.7% 13.0% 10.0% 9.3% 4.3% 3.9% 3.1% 3.4% 3.7%
Credit Losses Over the Port., Net of Recov. - Co-branded na 9.5% 17.0% 13.6% 13.9% 16.9% 19.6% 13.1% 4.8% 5.1% 2.9% 3.8% 3.7%
Credit Losses Over the Port., Net of Recov. - Personal Loan 19.4% 22.6% 15.5% 15.5% 14.4% 22.1% 22.4% 10.3% 5.2% 6.1% 4.0% 1.6% 2.4%
Credit Losses Over the Port., Net of Recov. - Total 11.1% 11.7% 11.0% 10.3% 11.0% 14.8% 13.6% 11.0% 4.5% 4.5% 3.1% 3.6% 3.6%
FACT SHEET
Lojas Renner S.A.September 2019
Main Figures – Financial Products
47
Financial Products Result
CAGR (2014 – 2018) = 12.6%
Delinquency Rates – Renner Card
Delinquency Rates – Quick WithdrawalDelinquency Rates – Co-Branded
FACT SHEET

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2Q19 Institutional Presentation

  • 1. Lojas Renner S.A.September 2019 Lojas Renner Institutional Presentation September 2019 B3: LREN3; USOTC:LRENY
  • 2. Lojas Renner S.A.September 2019 OUR BUSINESSES APPAREL RETAIL STRATEGIC PRIORITIES VALUE CREATION FACT SHEET
  • 3. Lojas Renner S.A.September 2019 R$ 11.4 billion of Total Gross Revenue in 2018 4 distribution centers (SC & RJ fully automated) 570 stores 357 Renner / 03 Ashua 113 Camicado / 97 Youcom 31.5 MM private label cards COMPANY OVERVIEW 20 proprietary brands 3 +210 MM e-commerce visits in 2018 +600 thousand customers visit our stores daily +5,000% of share appreciation since 2005 R$ 37.4 billion market capitalization 21.4 thousand employees in 2018 Data as at June 2019
  • 4. Lojas Renner S.A.September 2019 COMPANY OVERVIEW 4 Competitive Advantages Consistent Positioning Clear value proposition, with focus on women Lifestyles You have your style, Renner has all of them Enchantment To surpass customers expectations Sales Channels Integration Omni experience to delight our customers
  • 5. Lojas Renner S.A.September 2019 Engagement Engaged people Enchantment Delight customers Results obstinacy Generating exceptional results 5 COMPANY OVERVIEW Corporate Culture
  • 6. Lojas Renner S.A.September 2019 OUR BUSINESSES
  • 7. Lojas Renner S.A.September 2019 7 OUR BUSINESSES
  • 8. Lojas Renner S.A.September 2019  Listed since 1967  Largest fashion retailer in Brazil  Target customers: 18 to 39 age group, in the A-, B and C+ social classes  357 stores  E-commerce  91% of contribution on Consolidated Net Revenues in 2018 8 OUR BUSINESSES Renner Data as at June 2019
  • 9. Lojas Renner S.A.September 2019  Acquired in 2011  Leader in home and decor  Target customers: 18 to 39 age group, in the A-, B and C+ social classes  113 stores  E-commerce + Marketplace  7% of contribution on Consolidated Net Revenues in 2018 9 OUR BUSINESSES Camicado Data as at June 2019
  • 10. Lojas Renner S.A.September 2019  Launched in 2013  Specialized in young lifestyle  Target customers: 18 to 35 age group, in the A-, B and C+ social classes  97 stores  E-commerce  2% of contribution on Consolidated Net Revenues in 2018 10 OUR BUSINESSES Youcom Data as at June 2019
  • 11. Lojas Renner S.A.September 2019  Launched in 2016 on E- commerce platform  Curve & plus size format  Target customers: 25 to 45 age group, in the A-, B and C+ social classes  Sizes: from 46 to 54  3 pilot stores  E-commerce  Consolidated on Renner’s Income Statement 11 OUR BUSINESSES Ashua Data as at June 2019
  • 12. Lojas Renner S.A.September 2019  Financial Institution established in 2017  Features and services to leverage consumer experience  Used as a loyalty tool to boost retail sales  Segregated digital platform with flexible tech infrastructure  +12 million customers that are able to buy and recognized brand  Private Label Card, Co-branded Card, and Insurances & Assistances offered  Total credit portfolio of R$ 2.7 billion 12 OUR BUSINESSES Realize CFI Data as at June 2019
  • 13. Lojas Renner S.A.September 2019 APPAREL RETAIL
  • 14. Lojas Renner S.A.September 2019 Source: Statista and Players’ Website 4.7% 10.0% 18.0% 12.2% Apparel market by country & market share of main players 14 (Gross Revenues in U$ billion) APPAREL RETAIL We still have plenty of room to grow
  • 15. Lojas Renner S.A.September 2019 Other Retailers 1° Renner 2° C&A 3° Riachuelo 4° Pernambucanas 5° Marisa 16% Market Concentration of Other Sectors in Brazil Other Retailers + Informality 12% Source: Jornal DCI, IBOPE, Euromonitor, IBGE, Bank of America Merril Lynch and Lojas Renner estimates. Note: Data for C&A and Pernambucanas are estimated. Drugstores top 3 = 24% 20% of existing stores closed between 2014 and 2017 Eletroelectronics top 5 = 50% Supermarkets top 5 = 50% Apparel Market Concentration 15 APPAREL RETAIL In a fragmented apparel market with opportunities for consolidation
  • 16. Lojas Renner S.A.September 2019 Source: JPM – Brazil Apparel – Diving into online channel 06.14.2018 UBS – Brazil eCommerce – UBS Evidence Lab Inside: Like for Likes (Vol II) – 08.20.2019 16 Apparel Online Penetration Sales over Total Retail Sales in 2018 2X over the next 5 yrs APPAREL RETAIL And great prospects in the online segment
  • 17. Lojas Renner S.A.September 2019 STRATEGIC PRIORITIES
  • 18. Lojas Renner S.A.September 2019 20% 16% 12% 8% 5% Fonte: JPM – Brazil Apparel – Diving into online channel 06.14.2018 Others 15% Auto 2% Sports Goods 4% Beauty 5% Apparel 6% Furniture 8% Eletroelectronics60% ALTHOUGH E-COMMERCE PENETRATION IN BRAZIL IS STILL LOW, IT IS GROWING CONSISTANTLY 18 Total E-commerce Penetration Apparel Participation in E-commerce Sales
  • 19. Lojas Renner S.A.September 2019 AND BENCHMARKS SUGGEST A BALANCE BETWEEN ONLINE / OFFLINE CHANNELS 19 WOULD BE VERY SATISFIED | EXPECTS TO BE OFFERED | INDIFERENT 42% 45% 13% 34% 52% 14% 34% 50% 16% 31% 60% 9% 53% 33% 14% 42% 46% 12% 50% 30% 20% 45% 30% 25% 43% 35% 22% 43% 43% 14% 57% 25% 18% 54% 36% 10% Source: UBS Evidence Lab. / Identifying Mispricings from eCommerce Disruption 06.20.2018 – 2,500 respondents. Store pick up Store returns Opinions on pick ups and returns in stores
  • 20. Lojas Renner S.A.September 2019 WITH NO MEANING DIFFERENCES BY AGE GROUPS 20 18-21 22-30 31-38 39-53 BUY IN STORE | SEARCH ONLINE & BUY IN STORE | SEARCH IN STORE & BUY ONLINE | BUY ONLINE 54+ 41% 22% 13% 24% 38% 22% 14% 26% 37% 22% 15% 27% 23% 13% 19% 44% 48% 17% 12% 23% Source: Merrill Lynch – Gen Z is changing the landscape again 04.16.2018 Purchase Journey by Age Survey with 39,554 participants (USA)
  • 21. Lojas Renner S.A.September 2019 0% 10% 20% 30% 40% 50% 60% 70% Acessories Shoes Sporting Goods Appliances Groceries Bath & Bedding Furniture Home Improvements Toys Personal Care Products Power Tools Eletronics Household Products Auto Parts Books Office Supplies Pet Supplies Source: UBS Evidence Lab. / Identifying Mispricings from eCommerce Disruption 06.20.2018 – 2,500 respondents BECAUSE THEY VALUE THE INTERACTION WITH APPAREL PRODUCTS BEFORE PURCHASING IT Clothing 21 (USA) Q: What are the main reasons why you don’t buy more of these products online? R: Like to see, touch or try
  • 22. Lojas Renner S.A.September 2019 Digital cycle STRATEGIC PRIORITIES 22 Omni Transformation CHANNELS INTEGRATION Create a single shopping experience Data Driven Decision on Product Lifecycle PRODUCT DEVELOPMENT Apply technology in collections Customer Single-View CUSTOMER INTERACTIONS Transforming data in actions Renner Structural Projects Under Development 1
  • 23. Lojas Renner S.A.September 2019 M A X I M A Z I N G C O M M U N I C A T I O N W I T H I D E N T I F I E D C U S T O M E R S I D E N T I F Y I N G U N K N O W N C U S T O M E R S C R E A T I N G A P E R S O N A L I Z E D A N D C O N S I S T E N T B A S E O F C U S T O M E R R E L A T I O N S H I P STRATEGIC PRIORITIES 23 • Big data • Identification of unknown customers • Personalized communication • Personalized shopping experience DETERMINED GOALS THROUGH... Customer Single-View Digital cycle
  • 24. Lojas Renner S.A.September 2019 I M P R O V I N G T H E P R O C E S S I N C H O O S I N G T H E F A S H I O N T R E N D S B A S E D O N P R E D I C T I V E A N A L Y S I S A P P L Y I N G M O R E I N T E L L I G E N C E O N T H E A S S O R T M E N T & D I S T R I B U T I O N P R O C E S S W I T H H I G H A S S E R T I V E N E S S B Y S K U P E R S T O R E D O M I N A T I N G T H E S U P P L Y C H A I N T O G E T M O R E A G I L I T Y O N T H E D E C I S I O N M A K I N G P R O C E S S A C T I N G O N C O S T U M E R S F E E D B A C K S 24 STRATEGIC PRIORITIES • Artificial Intelligence • Algorithms • Prediction • Assertiveness • Agility on decisions • Lower inventories Data Driven Decision on Product Lifecycle Digital cycle DETERMINED GOALS THROUGH...
  • 25. Lojas Renner S.A.September 2019 I N V E N T O R Y O R C H E S T R A T I O N P R O C E S S A D E Q U A T I N G T H E S A L E S C H A N N E L S ( P H Y S I C A L I N F R A S T R U C T U R E S Y S T E M S & P R O C E S S E S ) E Q U A L I Z I N G T H E C O M M E R C I A L P O L I C I E S F O R T H E D I F F E R E N T C H A N N E L S ( P R I C I N G & P A Y M E N T C O N D I T I O N S ) D E L I V E R I N G A N D O M N I C H A N N E L A F T E R - S A L E S E X P E R I E N C E STRATEGIC PRIORITIES 25 • Use of stores’ inventory • Faster deliveries • Lower delivery cost • Equalization of sales channels • Convenience, mobility and flexibility • Fluid and enchanting sales experience Omni transformation Digital cycle DETERMINED GOALS THROUGH...
  • 26. Lojas Renner S.A.September 2019 C U S T O M E R S I N G L E V I E W D A T A D R I V E N D E C I S I O N T O T H E W H O L E P R O D U C T L I F E C Y C L E O M N I T R A N S F O R M A T I O N + + B E T T E R S H O P P I N G E X P E R I E N C E G E N E R A T I N G M O R E R E S U L T S = STRATEGIC PRIORITIES 26 Renner structural projects Market Share Speed to Market Operational Efficiency Digital cycle
  • 27. Lojas Renner S.A.September 2019 C U S T O M E R S I N G L E - V I E W D A T A D R I V E N D E C I S I O N T O T H E W H O L E P R O D U C T L I F E C Y C L E O M N I T R A N S F O R M A T I O N + + STRATEGIC PRIORITIES - Data Lake with customers’ information already in place - In process of cleaning and conciliating information - Customer data should be ready by the end of 2019 - Already working to attend the LGPD demands - Testing the automated allocation of products - No human intervention - Limited number of SKUs - Predicting sales forecasts - RFID rollout to be concluded by the end of 2019 - Testing Order Mgmt. System to use products from stores’ inventories - Click & Collect represents 30% of online sales - 10% of these generate an additional purchase in store, with a +20% ticket 27 Renner Structural Projects – Current Status Digital cycle
  • 28. Lojas Renner S.A.September 2019 STRATEGIC PRIORITIES Market Consolidation Source: IBOPE 2017 and Renner database 28 EXISTING STORES  Increase sales density  Store park maturation  Consolidate the fragmented market  Gain share from informal players NEW STORES  Existing Shopping Malls  New Shopping Malls  Stand-alone Stores  Central Areas  International expansion (7 stores in Uruguay and 4 in Argentina) SMALLER STORES  Smaller Cities  Micro regions  Stores with 1,200 m² of selling area 450 stores (2021) 125 stores (2021) 300 Potential stores Pilot Stores STORE TARGETS 2
  • 29. Lojas Renner S.A.September 2019 29 STRATEGIC PRIORITIES Promoting the enchantment on the digital cycle en = People + Products & Services + Technology Absorb Technology to Deliver and Reinforce Our Value Proposition Value Proposition: “To be the brand which stands by the woman, offering a range of styles of high quality fashion at competitive prices, in practical and agreeable environments, enchanting and innovating, in a sustainable way” 3
  • 30. Lojas Renner S.A.September 2019 VALUE CREATION
  • 31. Lojas Renner S.A.September 2019 +100.9% +10.2% VALUE CREATION Through consistent market share gains Lojas Renner vs Apparel & Footwear Market Accumulated Growth (Brazil) 31
  • 32. Lojas Renner S.A.September 2019 VALUE CREATION With gross margin improvements 32
  • 33. Lojas Renner S.A.September 2019 Operating Expenses over Net Revenue And an austere operation VALUE CREATION 33
  • 34. Lojas Renner S.A.September 2019 FACT SHEET
  • 35. Lojas Renner S.A.September 2019 35 FACT SHEET Company Background
  • 36. Lojas Renner S.A.September 2019 36 As of June 31st, 2019 357 113 97 03 DC Renner DC Camicado DC Youcom Expansion of Selling Area CAGR (2014 – 2018) = 9.3% 103 7 38 18 19 36 9 26 10 9 4 5 1 6 1 2 1 9 5 1 4 12 10 3 3 9 4 2 7 34 8 5 6 12 3 8 4 3 1 2 1 2 2 2 2 4 2 2 2 4 2 2 44 13 12 6 10 5 2 1 1 1 2 1 75 19 31 1 Uruguay South 174 57 54 2Southeast Northeast 28 9 9 Midwest- 22 6 2 North URU MT MS DF RS SC PR SP RJ ES MG PE CE BA SE RN PB PI TO MA PA APRR AM AC AL GO 51 22 1 RO 1 1 FACT SHEET Geographical Footprint
  • 37. Lojas Renner S.A.September 2019 37 100% free float and listed on B3 Novo Mercado 100% common shares and tag along Majority of independent members on the Board of Directors (88%), with different executives occupying the Chairman and the CEO positions Permanent Fiscal Council Committees directly linked to the Board of Directors Own Internal Charters (Board of Directors, Fiscal Council & Committees) Stock Option Plan aligns interests of executives to shareholders Board of Directors Portal and Secretaries to the Board and Committees Formal Appraisal of the Board of Directors and Executive Officers  Corporate Governance Secretary Board of Directors CEO Fiscal Council Independent Auditors Internal Auditors Compliance . Shareholder’s Meeting Vice Chairman Osvaldo Schirmer Chairman José Galló Member Fabio Pinheiro Member Juliana Rozenbaum Member Thomas Herrmann Member Christiane Edington People Committee Sustainability Committee Strategic Committee Audit and Risk Management Committee CEO Fabio Faccio Loss Prevention Member Alexandre Vartuli Gouvea HR Clarice Costa CFO & IRO Laurence Gomes Executive Team IT&Mgt Fabio Faccio* Product Henry Costa Operations Fabiana Taccola Executive Group Member Carlos Souto *Interim FACT SHEET Corporate Governance
  • 38. Lojas Renner S.A.September 2019 MODA RESPONSÁVEL 38 FACT SHEET Sustainability RESPONSIBLE SUPPLIERS Goal 1 Create value by respecting the environment, human and labor rights SUSTAINABLE PRODUCTS AND SERVICES Goal 5 Deliver sustainable, quality product and service lines, and communicate customer value ECO-EFFICIENT MANAGEMENT Goal 2 Identify/measure/reduce: water, energy, chemicals, waste, CHG emissions Goal 3 Innovate in the development of lower impact raw materials and processes ENGAGE: EMPLOYEES COMMUNITIES & CUSTOMERS Goal 4 4.1 Engage employees (agents and leaders in sustainability) 4.2 Communities (women’s empowerment in the textile chain) 4.3 Customers (conscious consumption)
  • 39. Lojas Renner S.A.September 2019 MODA RESPONSÁVEL 39 FACT SHEET Sustainability  80% less impacting products, 100% certified cotton  100% of the national and international resale chain with social and environmental certification  75% of corporate energy consumption will be from renewable energy sources (renewable energy source considered: small hydroelectric plants (SHPs), solar, wind and biomass.) • 20% reduction in absolute CO2 emissions, over 2017 inventory 2021 goals and commitments
  • 40. Lojas Renner S.A.September 2019 40 FACT SHEET Market Positioning A B C + - + - Renner SocialClasses + - Source: Ibope Inteligência 2015 and IstoÉ Dinheiro Magazine – Family Budget Survey (POF) – IBGE R$ 20,273.00 R$ 1,910.00 R$ 5,351.00 Average Monthly Household Income 24% of households 47% of total wage bill 38% of consumption 3% of households 24% of total wage bill 16% of consumption 52% of households 27% of total wage bill 39% of consumption
  • 41. Lojas Renner S.A.September 2019 41 Lifestyle: You have your style, Renner has all of them. Each brand represents the lifestyle of a customer group based on their attitudes, interests, values and personalities. FACT SHEET Lifestyle Strategy
  • 42. Lojas Renner S.A.September 2019 42  Best use of shopping time  One-stop-shop for the whole family  Reduces need for markdowns  Increases opportunities for cross-selling FACT SHEET Lifestyle Strategy Lifestyle: You have your style, Renner has all of them.
  • 43. Lojas Renner S.A.September 2019 12.7% 89 Unemployment Rate 93 Credit Evolution to Individuals as a % of GDPHousehold Indebtedness R$ 792.8 bi 25.0% 19.9% 43.6% Source: IDV, Ministério da Fazenda, IBGE/PME , Brazilian Central Bank(new methodology since March/11). Total Savings (Balance) Household Indebtedness/ Income Mass (12 months) Household Indebtedness(Ex. mortgage)/ Income Mass (12 months) Income Commitment with Debt Service (Interest + Amortization) Trend Line Delinquency Rate for Individuals (average) Credit to Individuals/GDP (year end period) Consumer Confidence Level Consumer Confidence Leve in Retail Restrict TradeUnemployment Rate (% of Economic Active Population) 14,9% 15,2% 15,5% 15,6% 15,2% 13,4% 12,9% 13,0% 13,8% 6,5% 5,8% 8,1% 7,2% 6,6% 8,1% 7,7% 7,2% 6,0% 2010 2011 2012 2013 2014 2015 2016 2017 2018 Macroeconomic Influences FACT SHEET Consumer Confidence Level and Retailing Business 43
  • 44. Lojas Renner S.A.September 2019 Main Figures – Consolidated 44 (R$ MM) 2010 2011 2012 2013 2014 2015 2016 2017 2018 2Q15 2Q16 2Q17 2Q18 2Q19 Net Revenue from Merchandise Sales 2,462.7 2,896.6 3,462.0 3,913.8 4,642.6 5,450.9 5,721.8 6,600.1 7,485.4 1,354.2 1,464.7 1,630.5 1,780.0 2,019.4 Sam e Store Sales 10.3% 7.2% 8.8% 5.8% 11.1% 10.8% -0.2% 9.2% 7.4% 14.5% 2.9% 6.4% 2.5% 9.3% Gross Margin from Retailing Operation 52.0% 52.5% 53.3% 52.7% 53.8% 54.8% 55.7% 55.7% 56.5% 55.3% 57.2% 56.7% 57.4% 56.4% SG&A over Net Revenue from Merchandise Sales -34.7% -35.4% -35.3% -34.8% -33.8% -34.1% -36.2% -37.1% -36.2% -35.0% -36.8% -36.9% -37.8% -33.2% Adjusted EBITDA from Retailing Operation 384.1 467.5 565.6 663.3 835.6 1,038.8 1,087.8 1,144.2 1,423.9 272.2 301.8 303.7 352.9 350.8 Adjusted EBITDA Margin from Retailing Operation 15.6% 16.1% 16.3% 16.9% 18.0% 19.1% 19.0% 17.3% 19.0% 20.1% 20.6% 18.6% 19.8% 17.4% Result from Financial Products 121.0 125.1 148.9 173.9 217.6 208.4 251.3 331.6 349.4 54.0 54.2 79.0 81.3 91.1 % Over Total Adjusted EBITDA 24.0% 21.0% 21.0% 20.8% 20.7% 16.7% 18.8% 22.5% 19.7% 16.5% 15.2% 20.6% 18.7% 20.6% Adjusted Total EBITDA (Retail + Financial Products) 505.1 592.6 714.4 837.1 1,053.1 1,247.2 1,339.1 1,475.8 1,773.3 326.2 356.1 382.7 434.2 441.9 Adjusted Total EBITDA Margin 20.5% 20.5% 20.6% 21.4% 22.7% 22.9% 23.4% 22.4% 23.7% 24.1% 24.3% 23.5% 24.4% 21.9% Net Incom e 308.0 336.9 355.4 407.4 471.4 578.8 625.1 732.7 1,020.1 158.2 174.8 193.6 274.7 235.1 Net Margin 12.5% 11.6% 10.3% 10.4% 10.2% 10.6% 10.9% 11.1% 13.6% 11.7% 11.9% 11.9% 15.4% 11.6% Num ber of Stores 134 197 232 278 332 380 444 512 556 350 408 473 527 570 Selling Area in Thousand m 2 274.7 334.8 382.0 436.2 486.6 533.6 584.6 655.0 694.9 505.5 552.2 602.9 664.5 715.0 Num ber of Em ployees 12,423 13,340 14,881 16,367 16,870 16,907 18,079 19,989 21,376 - - - - - Trade Accounts Receivable Days 31 27 35 39 39 38 39 40 42 31 31 34 37 38 Trade Accounts Payable Days 62 61 81 79 66 62 62 64 67 57 54 59 63 64 Inventory Days 83 94 102 102 99 99 101 110 121 104 99 114 130 123 ROIC 32.9% 28.6% 23.9% 21.4% 21.2% 22.0% 21.4% 21.0% 23.0% 22.2% 21.3% 20.6% 21.9% 21.7% CAPEX 160.2 296.6 382.3 412.1 502.0 571.4 512.6 550.4 610.4 146.6 157.9 118.4 134.2 166.5 Pay Out 75.0% 75.0% 75.0% 40.0% 40.0% 40.0% 40.0% 40.0% 40.0% - - - - - FACT SHEET
  • 45. Lojas Renner S.A.September 2019 Main Figures – Consolidated 45 Net Revenue CAGR (2014 – 2018) = 12.7% Gross Profit from Retailing CAGR (2014 – 2018) = 14.0% Total Adjusted EBITDA CAGR (2014 – 2018) = 13.9% Net Income CAGR (2014 – 2018) = 21.3% FACT SHEET
  • 46. Lojas Renner S.A.September 2019 Main Figures – Financial Products 46 (R$ MM) 2010 2011 2012 2013 2014 2015 2016 2017 2Q15 2Q16 2Q17 2Q18 2Q19 Result from Financial Products 121.0 125.1 148.9 173.9 217.6 208.4 251.3 331.6 54.0 54.2 79.0 81.3 91.1 % Over Total Adjusted EBITDA 24.0% 21.0% 21.0% 20.8% 20.7% 16.7% 18.8% 22.5% 16.5% 15.2% 20.6% 18.7% 20.6% Num ber of Cards at the End of Period (MM) 17.1 19.0 20.8 22.5 24.3 26.0 27.4 28.8 25.2 26.6 28.0 29.6 31.5 Num ber of Cards Issued (thousand) 1,878.0 1,904.0 1,739.0 1,735.9 1,790.1 1,700.8 1,392.6 1,468.1 495.3 377.6 359.5 423.5 486.8 Renner Card Penetration (Priv. Label + Co-B.) (%) 56.6% 54.7% 52.1% 51.4% 49.7% 48.8% 48.3% 45.2% 50.0% 49.6% 46.2% 45.5% 44.8% Interest-free credit sales - 0+5 (%) 43.6% 42.8% 40.2% 39.5% 39.1% 39.1% 39.5% 37.6% 39.8% 40.7% 38.8% 38.4% 38.0% Interest-bearing credit sales - 0+8 (%) 13.0% 11.9% 11.9% 11.9% 10.6% 9.7% 8.7% 7.6% 10.2% 8.9% 7.4% 7.1% 6.8% Cash Paym ents (%) 23.4% 23.8% 24.9% 25.4% 26.3% 26.5% 26.3% 27.4% 24.7% 24.0% 25.9% 24.8% 24.2% Other Credit Cards (%) 20.0% 21.5% 23.0% 23.2% 24.0% 24.7% 25.5% 27.4% 25.3% 26.4% 27.9% 29.7% 31.0% Renner Card Average Ticket (R$) 132.16 145.53 154.95 163.68 176.28 184.48 191.46 195.29 189.45 200.61 205.30 207.78 213.87 Com pany's Average Ticket (R$) 97.65 105.01 111.90 117.31 126.56 134.04 140.40 144.06 139.77 149.87 153.31 155.67 161.30 Total Portfolio - Private Label (R$ ,000) 690.6 796.4 932.6 1,061.8 1,205.3 1,270.5 1,256.8 1,181.2 1,057.4 1,062.3 993.4 1,015.9 1,059.9 Total Portfolio - Co-branded (R$ ,000) 1.7 28.6 90.7 175.3 338.0 455.2 529.5 1,063.4 389.6 478.7 827.3 1,151.9 1,592.6 Total Portfolio - Personal Loan (R$ ,000) 104.8 108.0 120.7 142.4 168.9 179.4 144.6 71.9 196.8 179.8 115.5 58.3 54.8 Total Portfolio (R$ ,000) 797.2 933.0 1,144.0 1,379.5 1,712.2 1,905.1 1,930.9 2,316.5 1,643.8 1,720.8 1,936.2 2,226.1 2,707.2 Past Dues Over Portfolio - Private Label 11.2% 12.5% 11.9% 11.9% 12.0% 12.8% 11.7% 12.4% 20.5% 19.7% 19.4% 19.6% 20.5% Past Dues Over Portfolio - Co-branded na 16.9% 22.1% 16.6% 16.9% 17.8% 18.1% 21.6% 23.8% 24.2% 26.5% 23.1% 21.0% Past Dues Over Portfolio - Personal Loan 16.5% 17.8% 15.8% 15.3% 15.2% 17.9% 16.8% 18.0% 16.5% 16.8% 16.9% 19.7% 21.9% Past Dues Over Portfolio - Total 11.9% 13.3% 13.1% 12.9% 13.4% 14.4% 13.8% 16.8% 20.8% 20.8% 22.3% 21.4% 20.8% Credit Losses Over the Port., Net of Recov. - Private Label 9.8% 10.3% 9.9% 9.1% 9.7% 13.0% 10.0% 9.3% 4.3% 3.9% 3.1% 3.4% 3.7% Credit Losses Over the Port., Net of Recov. - Co-branded na 9.5% 17.0% 13.6% 13.9% 16.9% 19.6% 13.1% 4.8% 5.1% 2.9% 3.8% 3.7% Credit Losses Over the Port., Net of Recov. - Personal Loan 19.4% 22.6% 15.5% 15.5% 14.4% 22.1% 22.4% 10.3% 5.2% 6.1% 4.0% 1.6% 2.4% Credit Losses Over the Port., Net of Recov. - Total 11.1% 11.7% 11.0% 10.3% 11.0% 14.8% 13.6% 11.0% 4.5% 4.5% 3.1% 3.6% 3.6% FACT SHEET
  • 47. Lojas Renner S.A.September 2019 Main Figures – Financial Products 47 Financial Products Result CAGR (2014 – 2018) = 12.6% Delinquency Rates – Renner Card Delinquency Rates – Quick WithdrawalDelinquency Rates – Co-Branded FACT SHEET

Editor's Notes

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