The 2nd Annual Retail in Malls event will take place from March 29-30, 2017 in Bangkok, Thailand. The event will bring together over 200 industry professionals from retailers, shopping mall owners, and developers. Participants will discuss strategies for enhancing the customer experience through innovative technologies and creating an omni-channel shopping experience. Sessions will also cover topics like optimizing retail space, negotiating rental rates, and resolving disputes between landlords and tenants. The goal is to help retailers and malls adapt to evolving consumer demands and retail formats.

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2 Annualnd
29 -30 March 2017
Centara Grand & Bangkok
Convention Centre, CentralWorld,
Bangkok Thailand
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2. PG. 1
2nd
Annual Retail In MallS
29th
- 30th
March 2017
Centara Grand & Bangkok Convention Centre at CentralWorld, Bangkok Thailand
EVENT OVERVIEW
The world of retail is experiencing an unprecedented wave of innovation.
As a retailer, staying ahead is critical to success. What retailers should do
is to create a unique and personalised shopping experience for consumers.
For customers today, shopping is all about convenience, speed and
flexibility. They want to shop anywhere at any time and expect a seamless
experience.
Malls are infected with tenant vacancy due to clash of rental structure
preferences and tenants are faced with mall’s hidden costs. However with
no sales coming in, how can the tenants keep their door open and shop
attractive? While E-commerce is a significant piece of modern day
shopping, 90% of purchases are still made in store. For retailers to
succeed in this environment, they need to use technology to both
enhance in-store experience while bring the physical and digital world
into one omni-channel experience. A 74% increase in sales through
tenant implemented digital strategy has been proven!
KNOW YOUR CUSTOMER’S NEEDS- FUTURE STORE SHOULD
INCLUDE:
Mobile Apps
Information Everywhere
The Digital Associate
Social Buzz
Virtual Fittings Room
Interactive Shop Display
After Hour Pickup
2nd Retail in Malls by Trueventus an addition to the signature
shopping mall event is back this year bringing you more offerings from
international speakers and retailer panel discussions. Why wait? Join us
this year on a virtual shopping journey that will make you rethink retail! A
truly match-making event , networking global retail brands with
shopping mall professionals bringing you closer to new business
opportunities and helping retailers prepare for and embrace evolving
retail formats and technologies.
Creating on-demand experiences for today’s highly demanding consumers
“One of the challenges for landlords and tenants as retail continues to evolve
will be to re-think percentage rent and to craft provisions that account for the
role of the physical store in the broader omni-channel retail reality."
- Hinkley Allen
EVENT HIGHLIGHT
Meet over 200 industry players
Interactive panel discussion
Best practice and case study
sharing
Latest trends on innovative
technologies and IOT
embraced by retailers
One to one meeting with
shopping mall professionals
WHO SHOULD ATTEND?
This event is designed for retailers
and agents representing retail
franchise/partners/owners and
developers:
Retail owners
Retail directors
Brand partners
Store development directors
Real estate & expansion directors
Head of merchandising
Leasing & marketing directors
Property developers
Retail investors
General managers of operations
Consultants
Architects & designers
JOIN THE DISCUSSION
Shopping Malls Forum -Join the group
2016 Video Highlight -Click Here
https://www.linkedin.com/groups/7034659
https://drive.google.com/file/d/0B99I5ur6R0K4VVZQX0xwNzBDT2s/view
Geri Purisima
T: +632 406 4711 | E: gerip@trueventus.com
For further details, contact

3. Day One: Wednesday, 29th March 2017
Session One
Smaller-format concept stores: Maximising retail productivity
Session Two: Panel Discussion
Driving shopper engagement with big data
Session Three
Dissecting the contract: Transparency between landlords and tenants
Session Four
Standing out in a crowd: Becoming the destination in the mall
Session Five
Retail leasing dispute: Alternative resolution strategies
Session Six
Customer spotlight: Developing a customer centric business
Session Seven
Working with franchise partner in selecting the best location
Session Eight
Automation of retail jobs: Meeting staffing issues in malls
Day Two: Thursday 30th March 2017
Session One: Panel Discussion
Being the X-Factor in malls: What malls are looking for in tenants?
Session Two
Getting personal with your customers- Understanding them better to drive sales through big data
Session Three
Win-win situation: Negotiating for better rental rates
Session Four
Synergising your online platform and physical store to boost sales
Session Five
Utilizing wearable technologies for effortless shopping experience
Session Six
How can retailers enhance in-store mobile experience?
Session Seven
Making a stand or taking the high road: Reaching mid-lease with low sales
Session Eight
Creating a virtual experience in your retail store design
PG. 2
2nd
Annual Retail In MallS
29th
- 30th
March 2017
Centara Grand & Bangkok Convention Centre at CentralWorld, Bangkok Thailand
Creating on-demand experiences for today’s highly demanding consumers
Geri Purisima
T: +632 406 4711 | E: gerip@trueventus.com
For further details, contact

4. Floor Plan
Shopping Malls
Stream 3
Retail in Malls
Conference
Trueventus
Shopping Malls
Runway
Supermarket
Conference
Networking
meeting Point
Refreshment
Area
Registration Area
Shopping Malls
Stream 2
Shopping Malls
Stream 1
PG. 3
2nd
Annual Retail In MallS
29th
- 30th
March 2017
Centara Grand & Bangkok Convention Centre at CentralWorld, Bangkok Thailand
Creating on-demand experiences for today’s highly demanding consumers
Geri Purisima
T: +632 406 4711 | E: gerip@trueventus.com
For further details, contact

5. PG. 4
2nd
Annual Retail In MallS
29th
- 30th
March 2017
Centara Grand & Bangkok Convention Centre at CentralWorld, Bangkok Thailand
Creating on-demand experiences for today’s highly demanding consumers
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1. The course fee is inclusive of the event proceedings,
materials, refreshment and lunch.
2. Upon receipt of the complete registration form, invoice will
be issued. Trueventus request that all payments be made
within 5 working days of the invoice being issued. Full
payment must be received prior to the event. Only delegates
that have made full payment will be admitted to event.
Clients are responsible for their own banking fees and
banking fees will not be absorbed into the booking price.
3. Substitution & cancellations policy. Should the registered
delegate is unable to attend, a substitute delegate is
welcome at no extra charge. Written notifications of all
substitutions is required 5 working days prior to the event.
Trueventus contracts carry 100% full liability upon receipt of
registration. Non payment does not constitute cancellation.
A 100% of cancellation fee will be charged under the terms
outlined below: Due to limited event seats, Trueventus
agrees to book and confirm the seat for the client upon
issuance of invoice. Upon signing of this contract, client
agrees that in case of dispute or cancellation of this contract
Trueventus will not be for total contract value. If a client does
not attend the event without written notification at least 5
working days prior to the event date, he/she will deemed as
no show. A no show at the event still constitutes that the
client will have to pay the invoice amount that was issued to
them. Trueventus does not provide refunds for cancellations.
By signing this contract the client also agrees that if they
cancel that Trueventus reserves the right to pursue monies
owned via the use of local debt collection agency were the
client is situated. Furthermore the client will be held liable
for any costs incurred in collection of outstanding monies.
When any cancellations are notified in writing to Trueventus
5 working days prior to the event, a credit voucher will be
issued for use in future Trueventus events.
4. Trueventus will at all times seek to ensure that all efforts are
made to adhere to meet the advertised package, however
we reserve the right to postpone, cancel or move a venue
without penalty or refunds. Trueventus is not liable for any
losses or damages as a result of substitution, alteration,
postponement or cancellation of speakers and / or topics
and / or venue and / or the event dates. If force majuere
were to occur Trueventus accepts no responsibility or liability
for any loss or damage caused by events beyond their control,
including, but not restricted to strikes, war, civil unrest, flight
delays, fire flood, or any adverse weather conditions. Trueventus
under no circumstances is liable for any other costs that
might have been incurred in the attendance of the event,
including but not limited to flights, accommodation, transfers,
meals etc. Trueventus reserves the right to replace / change
speakers in the best interest ofthe conference.
5. Upon receiving this signed booking form, you the client
herby consent to Trueventus to keep your details for the use
of future marketing activities carried out by Trueventus and
third party organisations & partners.
6. Copyright and Intellectual Property. Any redistribution or
reproduction of part or all of the contents in any form in
connection to this event is prohibited without prior written
consent by Trueventus.
7. Client hereby agrees that he/she exclusively authorizes
Trueventus charged the credit card with details listed above
for the amount provided herein; this registration form serves
as a contract that is valid, binding and enforceable. He/she
at any time will have no basis to claim that the payments
required under this Contract are unauthorized, improper,
disputed or in any way. Upon issuance of invoice Trueventus
will be charging the client USD 30 processing fee.
TERMS & CONDITIONS
HRDF claimable under SBL scheme
HRDF Approved Training Provider Reg No: 889325K
(Applicable for Malaysia only)
REGISTER NOW
COURSE FEES
All options inclusive of delegate pack, luncheon and refreshments. BK-IF190
1st November to 31st December 2016
1st January 2017 onwards USD 1495
USD 1195
Retailers Soapbox USD 750
Geri Purisima
T: +632 406 4711
E: gerip@trueventus.com
Take a Snapshot or Scan and Email us
Geri Purisima
T: +632 406 4711 | E: gerip@trueventus.com
For further details, contact