The document outlines a project proposal for a Courier System Management application aimed at improving efficiency by addressing limitations of the current manual system. Key features of the proposed system include online tracking, easy access to branch information, cost comparison, and enhanced security. The proposal also discusses feasibility studies, testing methods, and future enhancements like GPS tracking and online bill payments.

1. Project Title:
Courier System Management
Presented By:
Roll: 10015406

2. Courier System Management
Within the country, the things can be imported
through post service. However, it consumes the
time & sometimes problem of damage or
missing occur. The courier service is one of the
solutions of these problems. It is used to send
some things to any person within time.

3. Meaning of courier services
Courier services means any services provided to
a customer, by a courier agency in relation to
door-to-door transportation of time sensitive
documents, goods or articles.

4. Aim of project
The main aim of the project is to develop an
application system that meant to partially
computerize the work performed by the
department.

5. Software process model

6. How existing system work

7. Limitation of existing system
 1. There have no tracking system to know the
current location for courier.
 2. Manual data entry.
 3. Data may lost or damage
 4. Any unauthorized person can access
confidential data.
 5. Any information cannot be easily searched.

8. 6. Redundancy of data.
 7. More time consuming.
 8. Inaccuracy in transactions.
 9. Slow processing.
 10. All connection between Courier
Company and client is mobile based.

9. Proposed System
 Online tracking system: A sender can track the
courier and identified the location.
 Easy to get Branch office info: A navigator can show
all branch office info via webpage so it is not
necessary to go branch office for destination
branch office info.
 Easy comparison: Navigator can calculate the cost
and easily compare other courier service.
 Information access: A navigator easily can get info
about company and other like lost courier.
 Online chat room: User can chat with company
through online chat room.

10.  Be update: Client get all update via Email or SMS
about courier e.g., whether packet is delivered,
pending or returned to the client etc.
 Easy Redirect: Client can easily redirect the courier.
 Easy in maintaining information: Staff can be easily
update information about a specific courier using
bar code reader or QR code reader.
 Routing Information: A Sender can see the all
routing information and estimated date of delivery.
 User satisfaction: The system is such that is stands up
to the user expectations like easy and faster
retrieval of information.

11.  Safety: The system will be accessible by only the
authorized users. As information, being the most
crucial for the organization, then the safety of
information is import.
 Highly accurate: resources being used by the
system will be compatible with the latest
technologies available in the market, as proposed
system uses highly technically compatible resources,
there will be very less wear and tear.
 Less time consuming: work carried out by the staff
at various stages will be less time consuming

12. Feasibility Study
Every software project begins with a judgment
as to whether the project is valuable or not. This
is called a feasibility study.
Software feasibility has three solid dimensions:
Technical Feasibility
Operational feasibility
Cost-benefit analysis(Economic Feasibility)

13. Technical Feasibility
This project is technically feasible. It successfully
satisfies the users’ basic requirements. The tools
and application software’s used in this project
are very popular and easily available across the
world.

14. Operational feasibility
The system will have easy to understand
interface for different modules. It does not
require any programming skill to use the system.
After a little training, the users will be able to
work with it at ease.

15. Cost-benefit analysis (Economic Feasibility)
The organization expects a return on investment.
In this approach, two quantities are calculated:
1. The cost of providing the system
2. The money saved or created by using the
system – the benefit.
If the benefit is greater than the cost, the system
is worthwhile; otherwise, it is not.

16. Fact-Finding Techniques
Some of the most simple and useful fact finding
techniques that can or should be followed are
pointed out below:
Interview & Questionnaire.
Document Sampling
Work Site Observation.

17. Sample Interview Questions
 About Courier company
 Courier company Name:
 Company Location:
 Manager Name:
 Manager Contact Number:
 Interview Time/Date:
 Questions From A Sender’s Point Of View:
 How sender contact branch office and get info
about destination?
 How track the courier and get update.
 How much is the cost to send a courier
according to weight?
 What is the route of courier & estimated time
needed to deliver the courier?
 How handle such acts like those that pending
or return backed to the client etc.
 What happened if courier lost or damaged.
 Some other related services?
 Billing Process:
 How (& by whom) the bill payment process
of a customer is done?
 What happen if the courier is redirect?
 Is there any advanced processes related
with the billing process?

18. A sample Questionnaire
Information of Interviewed Personal:
Name
Contact
Number
E-Mail ID
Position/Post
Experience
Interview
Time/Date
Approval (________________) signature With Date
Short Answer Based simple
Questions:
Yes/No Question
1. How many employee do you
have?
Answer:
2. What about your company
web service?
Answer:
3. How redirect the courier?
Answer:
4. How is your whole working
process?
a) Manual
b) Mixed
c) Automated/Computerized
1) Have any online
tracking system: Yes /
No
2) Have any online
branch info: Yes / No
3) Billing Form: Yes / No
4) If any other types of
forms available:
Manual/Mixed Computerized
1) How does this system work?
Answer:
1) How & by whom the computerized
system is user?
Answer:
2) What is the Educational Qualification about Employee?
Answer:
3) Approximately how much time is consumed by the current working
process?
Answer:
4) How calculate the cost of courier?
Answer:
2) Have you used any computerized
technology?
Answer:
5) Are you satisfied with the current working system?
Answer:
3) Does the system hold employee
data?
Answer:
6) What happen if courier lost or damage?
Answer:
4) The whole working process of the
current computerized system in short.
Answer:
7) Do you think Your employee cope with new system?
Answer:
5) Do you think computerized system
will be helpful / useful to you?
Answer:
8) What are the most noticeable advantages a computerized system will
give you?
Answer:
9) What you think about the reaction of staff If new system is
implemented?
Answer:

19. Activity Dependencies
& network
 Tasks:
 T1=Data collection
 T2=Administration
 T3=Branch management
 T4=document handling
 T5=Customer management
Task Duration(Days) Dependency
T1 7
T2 5 T1(M1)
T3 6 T1(M2)
T4 7 T1(M3)
T5 4 T1(M4)

20. Module
 Modules for the proposed system are as follows:
 Manager of the Branch:
 He can provide details about the overview of company under a single roof.
Since the workability of staff will be increase and the owner will get benefits from
it.
 Administrator:
 He will access the Whole software.
 User:
 They will access some part of the system.
 Staff:
 They will access some part of the software.

21. Use Case diagram

25. Activity diagram

30. Sequence diagram

32. Class Diagram

36. Entity Relationship Diagram
1 n
1
n
n
n
n
1
n n
1
1
Company details
Company details
Manages
Manage
s
Manages
Deliver
Manages
Manages
Admin
Admin
Delivery Boy
Delivery Boy
Customers
Customers
Information
Information
Consignment
Consignment
Staff
Staff
Employee
Employee
details
details

37. Testing
 Types of testing
There are two major type of testing
 White Box Testing
 Black Box Testing
 Using white box testing methods all independent path
will be a module have been exercise once & all logical
decision were checked for the truth and falsity of the
values.

38.  Black box testing enables the software engineer to find
error in the following categories:
 Incorrect or missing functions.
 Interface Errors.
 Errors in data structure or external database access.
 Performance errors
 Initialization errors.

39. Levels of Testing
 The basic levels of testing are:
 Unit testing
 Integration testing
 System testing
 Acceptance testing

40. Unit Testing
 Unit testing focuses verification effort on the smallest unit
of software design the software component or module.
 The goal of this testing level is to see if the modules have
been be integrated properly.
 In other words, the emphasis is on testing the interactions
among the modules.

41. Integration Testing
 The goal of this testing level is to see if the modules have
been be integrated properly.
 The goal of this testing level is to see if the modules have
been be integrated properly.

42. System Testing
 In this testing entire software is tested.
 The goal is to see if the software meets its requirements.
 System testing is actually a series of different tests whose
primary purpose is to fully exercise the computer-based
system.
 The types of system tests that are worthwhile for
software-based systems.
 Recovery Testing
 Security Testing
 Stress Testing
 Performance Testing

43. Future work
 Provide GPS tracking system for vehicle, which provide
better tracking information.
 Online bill payment and provide full support of the debit
card, credit card and others.
 Storing large amount of data for future usage.
 Reducing manual efforts for maintaining the system.
 Emphasis on accurate data and reuse of stored data.
 Complete automation, almost no need for manual
human intervention.

44. Thank you