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BUSINESS WRITING
Center for Professional Communication
Business Writing Is…

                   It conveys information
   Purposeful      and solves problems.
                   Its goal is to make the
   Persuasive      audience accept the
                   message.
   Economical
                   It is concise and doesn’t
                   waste the reader’s time.
 Reader-oriented
                   It focuses on the
                   receiver, not the sender.
3-x-3 Writing Process


 Prewritin
                 Writing       Revising
    g
 Analyze         Research        Edit
 Anticipate      Organize        Proofread
 Adapt           Compose         Evaluate

     The writing process is recursive.
Scheduling the Writing Process


 Prewritin
                Writing      Revising
    g
 about          about        about
 25 percent     25 percent   45 percent
 of time        of time      for revising,
                             5 percent
                             for proofing
  Don’t mar your effort by
  skimping on revising!
Do All Writers Follow the Same
Steps?
   Writers have different
    composition styles.
   The order of writing steps
    may vary.
   The process is recursive, not
    linear.
   Collaboration and working
    with a computer affect the
    writing process.
Do Short Messages Require a
Writing Process?
   The steps may be condensed or
    performed rapidly, but good writers
    consider them all.
Writing With Teams: Phase 1
              Phase 1: Prewriting
              Team members work closely to
              determine
Prewriting    purpose, audience, content, org
              anization
 Analyze
 Anticipate
 Adapt
Adapting to Task and Audience:

       Spotlight audience
       benefits.
       The warranty starts working for
       you immediately.


       Cultivate the “you” view.
       You will receive your order.
       Your account is now open.
Developing Reader Benefits and
“You” View
 Sender-Focused                  Receiver-Focused
 We are requiring all staffers   Please complete these
 to complete these forms in      forms so that you will be
 compliance with company         eligible for health and
 policy.                         dental benefits.


 Because we need more            This two-for-one sale
 space for our new               makes it possible for you to
 inventory, we are staging a     buy a year’s supply of
 two-for-one sale.               paper but pay only for six
                                 months’ worth.
Writing With Teams: Phase 2
            Phase 2: Writing
            Team members work
            separately.
 Writing

 Research
 Organize
 Compose
Organizing
Data:
Alphanumeri
c Outline
Writing With Teams: Phase 3
              Phase 3: Revising
              Team members work together to
              synthesize, but one person may
 Revising     do final proofreading.

  Edit
  Proofread
  Evaluate
Writing Task:
Reasons Why High School Students
Choose OU
  Step 1: Prewriting         Step 2: Writing        Step 3: Revising
       Analyze                  Research                  Edit
     Anticipate                 Organize               Proofread
        Adapt                  Compose                  Evaluate

• What is the purpose    • Conduct informal      Focus on:
  of the writing?          research              1. Word and content
• Who is the             • Create an outline        meaning
  Audience?              • Write – two           2. Grammar and
• What expectations are    paragraphs for a         mechanics
  there for the writing?   newsletter            3. Formatting
     You decide!              After Interview        Edit, Evaluate
                             Collect Info/Data
                                   Write

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2866 634686082227616979 ba_100__3x3_writing

  • 1. BUSINESS WRITING Center for Professional Communication
  • 2. Business Writing Is… It conveys information Purposeful and solves problems. Its goal is to make the Persuasive audience accept the message. Economical It is concise and doesn’t waste the reader’s time. Reader-oriented It focuses on the receiver, not the sender.
  • 3. 3-x-3 Writing Process Prewritin Writing Revising g Analyze Research Edit Anticipate Organize Proofread Adapt Compose Evaluate The writing process is recursive.
  • 4. Scheduling the Writing Process Prewritin Writing Revising g about about about 25 percent 25 percent 45 percent of time of time for revising, 5 percent for proofing Don’t mar your effort by skimping on revising!
  • 5. Do All Writers Follow the Same Steps?  Writers have different composition styles.  The order of writing steps may vary.  The process is recursive, not linear.  Collaboration and working with a computer affect the writing process.
  • 6. Do Short Messages Require a Writing Process?  The steps may be condensed or performed rapidly, but good writers consider them all.
  • 7. Writing With Teams: Phase 1 Phase 1: Prewriting Team members work closely to determine Prewriting purpose, audience, content, org anization Analyze Anticipate Adapt
  • 8. Adapting to Task and Audience: Spotlight audience benefits. The warranty starts working for you immediately. Cultivate the “you” view. You will receive your order. Your account is now open.
  • 9. Developing Reader Benefits and “You” View Sender-Focused Receiver-Focused We are requiring all staffers Please complete these to complete these forms in forms so that you will be compliance with company eligible for health and policy. dental benefits. Because we need more This two-for-one sale space for our new makes it possible for you to inventory, we are staging a buy a year’s supply of two-for-one sale. paper but pay only for six months’ worth.
  • 10. Writing With Teams: Phase 2 Phase 2: Writing Team members work separately. Writing Research Organize Compose
  • 12. Writing With Teams: Phase 3 Phase 3: Revising Team members work together to synthesize, but one person may Revising do final proofreading. Edit Proofread Evaluate
  • 13. Writing Task: Reasons Why High School Students Choose OU Step 1: Prewriting Step 2: Writing Step 3: Revising Analyze Research Edit Anticipate Organize Proofread Adapt Compose Evaluate • What is the purpose • Conduct informal Focus on: of the writing? research 1. Word and content • Who is the • Create an outline meaning Audience? • Write – two 2. Grammar and • What expectations are paragraphs for a mechanics there for the writing? newsletter 3. Formatting You decide! After Interview Edit, Evaluate Collect Info/Data Write

Editor's Notes

  1. Business writing is purposeful, persuasive, economical and reader oriented.Purposeful: you will be writing to solve problems and convey information. You will have a definite purpose to fulfill in each message.Persuasive: you want your audience to believe and accept your message.Economical: you will try to present ideas clearly but concisely. Length is not rewarded.Reader oriented: you will concentrate on looking at a problem from the reader’s perspective instead of seeing it for your own.Remember business writers seek to express rather than impress.
  2. Steps in the writing process may be rearranged, shortened, or repeated.When writing in teams:Remember, team-written documents are necessary for big projects that have short deadlines and that require the efforts of many people.Team-written documents and presentations produce better products.Teams generally work closely in Phase 1, work separately in Phase 2, and synthesize their drafts in Phase 3.
  3. The third phase of the writing process is the most time consuming phase of the 3x3 writing process because it involves revising and proofreading your message. Revising means improving the content and sentence structure of your message. Proofreading involves correcting its grammar, spelling, punctuation, format, and mechanics. During phase 3, you will revise the message for clarity, conciseness, tone, and readability; proofread for correct spelling, grammar, punctuation, and format; and evaluate the message to see if accomplishes your goal.
  4. Examples of using the writing process for a simple note to a formal report.
  5. Identify the purposeWhy am I writing this message?What do I hope to achieve? Selecting the best channelHow important is the message?How much feedback is required?How fast is feedback needed?Is a permanent record necessary?How much can be spent?How formal is the message?
  6. Formal Research Methods Informal Research Methods Collecting Information & Generating Ideas
  7. Clarity Tone Conciseness Vigor & Directness ReadabilityWord and content meaningGrammar and mechanicsformattingHow successful will the message be?Does it say what you want it to?Will it achieve its purpose?How will you know whether it succeeds?