The Shadyside Clinic opened in October 2016 and has since gained a reputation for providing high-quality and patient-centered primary care. It is owned and operated by Lindsay and Cam Twarog, who aim to deliver healthcare in a way that truly focuses on patients' needs and preferences. The clinic sees nearly 1,000 patients and prioritizes preventative care, same-day appointments, and allowing patients to make their own healthcare decisions. Patients praise the clinic for its caring staff and for treating the whole patient. The Twarogs hope to continue expanding their services to benefit more of the community.

1. THE TIMES LEADER - Monday, June 27, 2016 - A7
HEALTH BEAT
T-L Photo/TIFFANY BUMGARDNER
SHADYSIDE CLINIC LLC owners Lindsay, left, and Cam Twarog practice family medicine.
Health care the way it should be
By TIFFANY BUMGARDNER
Times Leader Staff Writer
SHADYSIDE — Delivering quali-
ty health care is something that Lind-
say and Cam Twarog, owners of
ShadysideClinic LLC, pride them-
selves on.
The clinic, located inside the
Shadyside Pharmacy as well as
Mingo Pharmacy, is gaining in repu-
tation and growing steadily.
The clinic opened Oct. 12 just 66
days after Lindsay Twarog, the pri-
mary care provider and a nurse practi-
tioner, quit her former job to pursue
her goal of providing the best health
care possible on her terms. Since
opening, the clinic has seen an
increase in patients and currently
treats almost 1,000 patients, many of
whom have named Lindsay Twarog
and the clinic as their primary care
provider. The Twarogs indicate this is
unique because many in the Ohio
Valley do not have primary care
providers; residents tend to seek med-
ical care only when needed versus
having yearly checkups, which help
with early diagnosis and prevention.
“I had patients who waited for me
to open this clinic,” said Lindsay.
“They waited three to four months,
foregoing care so they could be treat-
ed by me.”
But patients are not the only ones
who are excited by the clinic. Nurse
practitioner student Carey Facello
drives from Pittsburgh five days a
week to learn from the health care
model the Twarogs have created.
What makes the clinic different?
“We have no ego, and we are truly
people-focused,” said Cam, who runs
the day-to-day marketing and has
experience in health care administra-
tion. “Our service also operates on a
cloud-based EMR — electronic med-
ical records — so our patients can
access their records with ease, we
take walk-ins as well as appointments
and have the ability to draw blood
and do lab work in house.”
“We also never force medical care
on a patient. We allow them to make
their own decisions while perhaps
strongly encouraging treatments. We
would rather educate them and pro-
vide evidence-based health care,”
added Lindsay. “We believe actions
speak louder than words and are
about giving back to our community,
which means doing what is best for
our patients.”
“My 6-year-old, Emma, has cystic
fibrosis, and I have never felt so com-
fortable taking her anywhere else
when an issue arises. Lindsay and the
entire staff are not just a clinic, they
are true people who care about the
well-being of their patients,” said
Lisa Gorrel.
Shadyside local Susan Neals
added, “Shadyside Clinic has made
such a positive impression on this
community. Lindsay’s care for the
patient can’t be matched.”
While the clinic continues to grow,
Cam said it is hard being independent
because there is not the same kind of
financing for marketing that a large
hospital has, but at the same time
there isn’t the bureaucracy and that
enables the clinic to be client-
focused.
“We are not about the money and
seeing as many patients as possible,
causing double bookings and not truly
listening to them. Our patients get 30
minutes, we listen and we don’t chart
up front of them, our focus is on
them,” she said.
The atmosphere of caring is set
from the minute you meet office man-
ager Heather Penick, who owners say
sets the standard for their clinic’s
environment and continues through
personalized care where what patients
say matters. Shadyside Clinic sees
patients of all ages. With such rapid
growth and happy patients, the own-
ers indicate they hope to begin
expanding soon. More information on
the clinic can be found at
www.ShadysideClinic.com.
OVMC-EORH offer classes to certify safe sitters
WHEELING — While
most youngsters are think-
ing about swimming, vaca-
tioning and being with their
friends during summer
break, there are nearly 40
children from ages 11-13
learning skills that help
them become certified child
sitters.
Safe Sitter is a nationally
recognized certification pro-
gram for youngsters who
are providing care for chil-
dren. This one-day class,
held at Ohio Valley Medical
Center and East Ohio
Regional Hospital, pro-
vides training in first aid,
indoor and outdoor safety,
and how to handle house-
hold emergencies. At the
completion of the class, par-
ticipants are adequately pre-
pared to stay home alone or
watch younger siblings. In
addition, the participants are
trained in airway rescue and
how to handle life-threaten-
ing emergencies.
Kathryn Groux, instruc-
tor of the June courses, said,
“Safe Sitter graduates are
prepared with the knowl-
edge they need to prevent
problems and handle unex-
pected emergencies.”
Groux, who is a retired
registered nurse from
OVMC, continued, “Those
who attend also learn the lit-
tle things, like changing a
diaper or how to soothe a
child who won’t quit crying.
The techniques that can
help through the smallest of
events to a more serious cri-
sis.”
As one participant said,
“There’s more to babysit-
ting than just watching a
child.”
Another attendee said,
“It’s not just learning how
to deal with emergencies. It
teaches you how to keep
yourself safe, too.”
Ohio Valley Health Serv-
ice & Education Corp.’s
Education and Professional
Development offers the
classes, and this year they
have been very popular. So
far this month, OVMC-
EORH has certified 18 Safe
Sitters with another 24
scheduled for July 8 at
OVMC and 26 at EORH.
There is no charge for the
classes, however, due to the
popularity, both sessions are
now full. The courses will
be offered again in June
2017. For more informa-
tion, call Dru Fox at 304-
234-1606 or 740-633-
6634.
Ohio Valley Medical
Center, located in Wheel-
ing, W. Va., and East Ohio
Regional Hospital, located
in Martins Ferry, Ohio, are
a 340-bed combined organ-
ization with more than
1,600 employees providing
the area’s only comprehen-
sive orthopedic centers of
excellence, behavioral, and
mental health services and
board-certified emergency
services on both sides of the
Ohio River.
• Wheeling Hospital Briefs
CPR offered by Wheeling Hospital
WHEELING – A Family and Friends CPR Anytime
class, sponsored by Wheeling Hospital, will be offered at
11 a.m. July 29 at the hospital’s Howard Long Wellness
Center. Almost 80 percent of cardiac arrests occur at
home and are witnessed by a family member. Fast, effi-
cient CPR can double or triple a victim’s chance of sur-
vival. The 22-minute Family and Friends CPR Anytime
program teaches CPR skills that could save a life. This
free program is for people who do not need a course com-
pletion card to satisfy a work requirement. It is not a certi-
fication course. For more information and to register, call
304-243-3932.
Bosom Buddies hold discussion series
WHEELING – Bosom Buddies discussion series will
be held at Wheeling Hospital at 6 p.m. July 20 in Confer-
ence Room D. All women living with breast cancer, either
newly diagnosed or survivors, are invited to participate.
There also will be an open discussion. Participants may
share ideas, feelings, questions, coping strategies or just
listen. Attendees may bring a support person. For more
information, call 304-243-5115.
Breastfeeding class offered
WHEELING – A breastfeeding class for expectant par-
ents will be held at Wheeling Hospital at 7 p.m. July 18 in
Conference Room D. Taught by Tina McKee, the class
will feature: How to Get Started, Positioning and Latch-
On, Managing Common Situations, Maternal Nutrition,
Milk Supply, What to Expect in Early Weeks, How to
Know Your Baby is Getting Enough. The fee is $20 per
couple. For more information call 304-243-5058.
Cholesterol screenings offered
WHEELING – Total cholesterol screenings are being
offered by Wheeling Hospital on July 11 at the Howard
Long Wellness Center. The screenings, which cost $5, are
being offered from 11 a.m. to 1 p.m. and 5-7 p.m. For
more information, call 304-242-9355.
Free blood pressure screening offered
WHEELING – Blood pressure screenings, provided by
Wheeling Hospital, will be offered Mondays on July 11,
18 and 25 at the Howard Long Wellness Center. The free
screenings will be available from 12:30-2:30 p.m. For
more information, call 304-242-9355.
Look good feel better scheduled
WHEELING – Look Good Feel Better will be held at
Wheeling Hospital at 5 p.m. July 11 in Conference Room
D. This is a free service designed to teach female cancer
patients proper beauty techniques to help them restore their
appearance, self-image and self-esteem during chemothera-
py and/or radiation. Beauty professionals teach about
makeup, skin care and options related to hair loss, such as
wigs, turbans and scarves. Each participant receives a free
cosmetics kit donated by several national companies. To
register, call the Community Education and Outreach
Department at 304-243-3339.
Photo Provided
PICTURED ARE the graduates of an OVMC Safe
Sitter course.