Hannah, Jack, and Emily are introduced as the 3 best people one will ever meet. The document provides short introductions to 3 individuals named Hannah, Jack, and Emily.
This initiative called ONEPhoenix aims to connect business and community champions in the Phoenix valley area to make the downtown and central city a vibrant hub. It focuses on leveraging existing assets, collaborating between groups, collecting and sharing data, and providing support to small businesses and events. The goal is to build a united community through collaborative outreach efforts. More than 100 individuals and 10 organizations have pledged their support to this multi-faceted economic development effort.
Steve Towers gave a keynote on transforming business in Asia using an integrated approach. He advocated designing processes from the outside-in by focusing on successful customer outcomes and moments of truth. Towers suggested nine moves for an integrated approach, including identifying customer interactions, noting moments of magic or misery, and eliminating moments of misery.
ARK group collaboration site visit welcome and introAnnalie Killian
The document summarizes a tour of an intranet organized by the Ark Group for AMP employees. It discusses how the intranet reflects AMP's culture of being real, involved, transparent, and externally focused. The intranet vision is for a needs-driven platform allowing employees to engage, create and contribute through any device. The tour highlights how the intranet embraces design thinking and macro trends like the shift from push to pull information, with three levels of pull - access, attract, and achieve - and implications for how the intranet can facilitate each.
Hannah, Jack, and Emily are introduced as the 3 best people one will ever meet. The document provides short introductions to 3 individuals named Hannah, Jack, and Emily.
This initiative called ONEPhoenix aims to connect business and community champions in the Phoenix valley area to make the downtown and central city a vibrant hub. It focuses on leveraging existing assets, collaborating between groups, collecting and sharing data, and providing support to small businesses and events. The goal is to build a united community through collaborative outreach efforts. More than 100 individuals and 10 organizations have pledged their support to this multi-faceted economic development effort.
Steve Towers gave a keynote on transforming business in Asia using an integrated approach. He advocated designing processes from the outside-in by focusing on successful customer outcomes and moments of truth. Towers suggested nine moves for an integrated approach, including identifying customer interactions, noting moments of magic or misery, and eliminating moments of misery.
ARK group collaboration site visit welcome and introAnnalie Killian
The document summarizes a tour of an intranet organized by the Ark Group for AMP employees. It discusses how the intranet reflects AMP's culture of being real, involved, transparent, and externally focused. The intranet vision is for a needs-driven platform allowing employees to engage, create and contribute through any device. The tour highlights how the intranet embraces design thinking and macro trends like the shift from push to pull information, with three levels of pull - access, attract, and achieve - and implications for how the intranet can facilitate each.
The document discusses the Outside-In methodology created by Dick Lee for aligning business processes with customer needs. It describes how Outside-In examines workflows, communication flows, and data flows, as well as individual processes, and how technology can be aligned to better support new processes. Many large companies are using Outside-In to improve customer relationships, work quality, and efficiency. Training and certification opportunities are available through various programs.
1) The document is a presentation about using Twitter effectively given by May King Tsang.
2) It explains what Twitter is and how to use features like following people, engaging in conversations, retweeting, and direct messaging.
3) The presentation provides tips for creating an account, listening, engaging an audience, and growing a following on Twitter for business purposes.
Steve Towers presents information on the BP Group, which was formed in 1992 as a not-for-profit business club. The BP Group pioneered the "Outside-In" approach to process management, which focuses on viewing business from the customer perspective. The group provides workshops and training programs on their CEMMethod and how to create Successful Customer Outcomes. Their support revolves around skills transfer to allow organizations to improve performance on their own.
The document discusses branding and related concepts in three sections. It begins by defining what a brand is, stating that a brand is a name, term, sign, symbol, design, or combination intended to identify goods/services of one seller and differentiate them from competitors.
It then discusses why branding is important, noting branding allows for product differentiation, clarity in the marketplace, and can foster customer loyalty.
The final section outlines some branding challenges and opportunities companies may face, such as savvy consumers with more education/media access, complex brand families, increased media fragmentation, higher competition, and rising costs related to inflation.
Outside-In The Secret was published in early 2010. Now in its 5th revision this is the story of those companies apparent 'magic' and their tricks for achieving success. This key note was delivered at the iCMG's 6th Architecture World Conference in Bangalore.
This document outlines the results of Space for People's pop-up space program on a single day in San Francisco. It includes feedback from participants who found the program beneficial, resulting in increased sales, foot traffic, and interest. The document proposes expanding the program to additional days and locations, and seeks help from partners to scale up the initiative through an online platform, with a goal of supporting more small businesses and driving further economic activity in the city.
Отчет о проведенных исследованиях в области архитектуры предприятияЮрий Кочетков
The document discusses several technology topics and trends from 2010-2012 identified by Gartner, including BYOD, 3D printing, CEP/EDA, cloud computing, ACM, and BPMS. It also mentions Calipso as an open source software solution that combines ACM and OSS capabilities, and netportal.ru as a hosting provider that offers localization services.
The document discusses the Outside-In methodology created by Dick Lee for aligning business processes with customer needs. It describes how Outside-In examines workflows, communication flows, and data flows, as well as individual processes, and how technology can be aligned to better support new processes. Many large companies are using Outside-In to improve customer relationships, work quality, and efficiency. Training and certification opportunities are available through various programs.
1) The document is a presentation about using Twitter effectively given by May King Tsang.
2) It explains what Twitter is and how to use features like following people, engaging in conversations, retweeting, and direct messaging.
3) The presentation provides tips for creating an account, listening, engaging an audience, and growing a following on Twitter for business purposes.
Steve Towers presents information on the BP Group, which was formed in 1992 as a not-for-profit business club. The BP Group pioneered the "Outside-In" approach to process management, which focuses on viewing business from the customer perspective. The group provides workshops and training programs on their CEMMethod and how to create Successful Customer Outcomes. Their support revolves around skills transfer to allow organizations to improve performance on their own.
The document discusses branding and related concepts in three sections. It begins by defining what a brand is, stating that a brand is a name, term, sign, symbol, design, or combination intended to identify goods/services of one seller and differentiate them from competitors.
It then discusses why branding is important, noting branding allows for product differentiation, clarity in the marketplace, and can foster customer loyalty.
The final section outlines some branding challenges and opportunities companies may face, such as savvy consumers with more education/media access, complex brand families, increased media fragmentation, higher competition, and rising costs related to inflation.
Outside-In The Secret was published in early 2010. Now in its 5th revision this is the story of those companies apparent 'magic' and their tricks for achieving success. This key note was delivered at the iCMG's 6th Architecture World Conference in Bangalore.
This document outlines the results of Space for People's pop-up space program on a single day in San Francisco. It includes feedback from participants who found the program beneficial, resulting in increased sales, foot traffic, and interest. The document proposes expanding the program to additional days and locations, and seeks help from partners to scale up the initiative through an online platform, with a goal of supporting more small businesses and driving further economic activity in the city.
Отчет о проведенных исследованиях в области архитектуры предприятияЮрий Кочетков
The document discusses several technology topics and trends from 2010-2012 identified by Gartner, including BYOD, 3D printing, CEP/EDA, cloud computing, ACM, and BPMS. It also mentions Calipso as an open source software solution that combines ACM and OSS capabilities, and netportal.ru as a hosting provider that offers localization services.