The document describes a GP coaching program in the UK called Beyond Coaching. It provides testimonials from GPs who participated. One GP says that before coaching, they were considering early retirement but now wants to continue being a GP. Coaching helped GPs feel more in control, less stressed, and enjoy their jobs more. The document outlines the benefits of coaching, including improved well-being, clarity on career plans, better work-life balance, and increased job satisfaction for GPs. Practice managers also participated in a coaching program with reported benefits like feeling less isolated and more confident in their roles.

1. NHS England
GP Coaching Programme
Beyond Coaching
2017-19
“I now want to be a GP again. Before this I was looking at early
retirement, change of career, selling my house to get out of
medicine. Through this I feel more in control, less stressed and
I am enjoying my job” GP

2. Performance
DevelopmentFulfillment
What is Coaching?

3. Performance = Potential - Interference
Coach
Helping someone to
develop their own
approach
Coachee
Increased awareness
and responsibility
A Coach helps someone develop their own
approach to solving an issue

4. Results
Behaviours
Emotions
Thinking
Values
Beliefs

7. Dr Kanika Shaw, GP

8. A GP’s Experience Of Coaching
Dr. Stephen Smith
GP - Windrush Medical Practice, Witney

9. A GP’s Experience Of Coaching
 Why did you go for coaching?
 What was coaching actually like?
 What was the outcome of your coaching?
 Would you recommend coaching ?

10. A GP’s Experience Of Coaching
Why did you go for coaching?
2016
 Management
Partner - CQC
 Director of PML
GP Federation
PMCF
 Transformation
Board
 LMC
2017
 Resignations &
Recruitment
 Local practice
closes down
 Snowball effect/
Contagion Stress
 Refocus on
practice
2018
 Bored or Stressed
or both
 Discontent
 Demotivated
 Trapped

11. A GP’s Experience Of Coaching
What was coaching actually like?
Specifics
Session 1
 Background
 Aims – Goal Tracker
 Tools e.g. pieces of
paper 0, 2 & 5 yr.
 Homework - Vision
Board
Session 2
 Discussed Vision
Board
 Discussed initial
ideas
 Holistic
 Homework -
Strengths Profile &
Values Exercise
Session 3
 Discussed how
Strengths Profile
links with Vision
Board
 Practical steps to
make it happen
 Homework –
Business Cases

12. A GP’s Experience Of Coaching
What was coaching actually like?
General
Fun EnergisingPositive
Safe
Helpful
Nurturing Challenging
Holistic
Not coercive
Only MY
agenda
Emotional
Gentle Valued for
who I am
Creative
Thought
provoking
Supportive

13. A GP’s Experience Of Coaching
What was the outcome of your coaching?
Work Plan
SHORT
 Succession planning
 PCN Clin.Director
 GP Appraisals
 Photography
MEDIUM
 Delegate Business
Partner role
 Practice turnaround
role
 Complex Patients
research
LONG
 Salaried after 60 !
 Coach/Mentoring role
 Lecturing/Writing
 ?Travel Photography

14. A GP’s Experience Of Coaching
Would you recommend coaching?
YES!
INDIVIDUAL
 Improved wellbeing
 Avoiding burnout
 Greater job satisfaction
 Recover vocation
 Better work: life balance
 Prolonging career
ORGANISATION
 Staff Retention
 Organisational memory
 Improved Productivity
 Patient Care
 Financial

15. A GP’s Experience Of Coaching
Who looks outside, dreams;
who looks inside, awakes.
Carl Jung

16. A GP’s Experience Of Coaching
The afternoon of life is just as full of
meaning as the morning; only, its meaning
and purpose are different
Carl Jung

18. Why so effective?
Beyond Coaches
Exceptional professional coaches with extensive experience and
qualifications:
 deep understanding of coaching for transformational change
 working with GPs and/or clinicians
 working across all sectors
 skilled in collaborative leadership development
 previously senior leaders in their own right

19. Self-Coaching Workbook
The Self-Coaching Workbook is a
free tool created by Beyond which
was made available to GPs on the
programme
The Self-Coaching Workbook can be downloaded for free from the following link:
www.beyond-coaching.co.uk/gp-self-coaching-tool

20. Coach Observations
A spectrum of challenges for GPs falling into 3 categories:
1. Struggling
2. Working hard to maintain sustainability of the practice
3. Running sustainable practices and looking for wider development
and growth

21. Key Themes
 Lack of confidence and
assertiveness
 Lack of clarity on career
options
 Isolation and lack of
community and support
 Resilience, resourcefulness
and managing change
 Managing relationships and
influencing others
 Self care, wellbeing and
work-life balance

22. Positive impact on GPs after three sessions
+28% Reduction in the likelihood of leaving
+98% of GP’s reported a positive impact of coaching on themselves
+77% Said that coaching had influenced how they feel about general practice
+43% Increase in GPs’ clarity regarding career plans
+24% Said they were happier GP’s and therefore providing better care
+42% Achieving better work-life balance
+37% of GP’s identified an improvement in how they communicate and influence
relationships in the practice/others
+39% Job satisfaction

23. Practice Manager Coaching and
Mentoring Programme
 700 Practice Managers currently being coached
 3 x 90-min sessions
 Beyond created:
 Practice Manager Frequently Asked Questions document
 Practice Manager Self-Coaching Workbook

24. Practice Manager Coaching and
Mentoring Programme
Early Practice Manager feedback includes:
“The most productive 90 minutes of my year so far” PM
“It has been invaluable. I feel like I have gone from banging my head against a brick wall
to having clarity about what I need to do for the first time in months” PM
“I now feel ‘not so alone’. The weight has lifted off my shoulders and going forward I now
feel more confident and assured.” PM
“The experience has been transformational” PM

25. Recommendations from Beyond
 One-to-one coaching for GPs
 Personal Development and Wellbeing Workbook
 Self-Coaching Workbook
 One-to-one coaching for Practice Managers
 Team Coaching within Practice
 Health Coach approach training
 Collaborative Leadership development for GPs and PMs to support sustainability
and development of General Practice and Primary Care Networks

26. A final word from the GPs
“I am less likely to leave and [patients] get to keep their doctor. I am also less frustrated and so can
cope better with whatever they come with.” GP
“Without this coaching I have no doubt I would have ended up being off work through stress and
would have burnt out. I have realised the value in looking after me so I am able to look after
others” GP
"Reflections on the professional journey have given me perspective on the rest of my life” GP
“This was the most valuable support I have received in my 20 year career, thank you” GP

27. Thank You
Beyond Coaching
admin@beyond-coaching.co.uk
07725 638364
www.beyond-coaching.co.uk