Abigail Bergan-Gander has over 6 years of experience using and developing Microsoft CRM Dynamics. She received A Levels in Psychology, Information Technology, and English Literature from Uckfield Community Technology College in the United Kingdom. Currently she works as a CRM Consultant for IBM where she designs, develops, documents, tests, and demonstrates Microsoft CRM Dynamics. Previously she worked for Optevia Ltd as a CRM Consultant and for Wealden District Council as a CRM Business Analyst and Waste Management roles.