1. Jada R. Hicks
Huntsville, AL 35816 Phone: (334) 654-1731 jadahicks55@yahoo.com
ENTHUSIASTIC INTELLIGENT Confident
Education
Williamson High School (Mobile, AL)
Traditional Diploma Program Graduated: May 17, 2011
Alabama Agricultural & Mechanical University (Normal, AL)
Bachelor of Arts in English
Expected graduation: May 2017
Professional Experience
West Corporation
Customer Service Representative (7/2014- 02/2015)
Selling Products
Troubleshooting Problems
Manage Large amounts of calls
Manage Billing information
Resolving Customers Complaints
Payless Shoe Department
Sales Associates (05/2013- 6/2014)
Maintained store merchandise
Greet and assist customers
Cross sell
Handle returns
Stock Merchandise
Olive Garden Restaurant
Server (12/2012-06/2014)
Supervised food distribution
Process Payments
Interact with guest
Extracurricular
Alabama Agricultural & Mechanical University Honors Program
Alabama A&M University English Club
Alabama A&M University Spanish Organization
Alabama A&M University Culture Studies Organization
References
Ralph Douglass (256) 539 -1955 – Former Manager
Dr. Jonaid Sharif (706) 799 - 1216 – Former Professor
Dr. Jessica Walker (706) 248 -1191 - Current Professor
