SlideShare a Scribd company logo
The Ops Must Be Crazy
Hack Your Team's Ops
Culture With One Weird
Nick Silkey | @filler
Nick Silkey
Ops, Rel Eng
Rackspace Austin
Cloud DNS
irc/slack: silkey
twitter: @filler
Nick Silkey | @filler
I _love_ my team.!
I believe these tactics
helped transform the team.
Nick Silkey | @filler
🎵 Lets Talk About
Slack Baby 🎵
Nick Silkey | @filler
If you used
it then you
shoulda
parsed a
webhook
from it
Nick Silkey | @fillerNick Silkey | @filler
ChatOps (n): putting
tools in the middle
of the conversation
Nick Silkey | @filler
God Bless You,
Jenkins Job Builder
Nick Silkey | @fillerNick Silkey | @filler
SHARE
MONITORING
COMMS
Nick Silkey | @fillerNick Silkey | @filler
Monitoring
Pluggability
Nick Silkey | @fillerNick Silkey | @filler
$ make setup
$ make deploy
Nick Silkey | @filler
$ make docs
Nick Silkey | @fillerNick Silkey | @filler
Nick Silkey | @fillerNick Silkey | @filler
Nick Silkey | @filler
Make it trivial for dev to
enage in infracode.
Teach 'em how to
manage incidents.
In the open.
Maximize visibility.
Nick Silkey | @fillerNick Silkey | @filler
Make
Identifying
And
Documenting
Painpoints
Easy
Nick Silkey | @fillerNick Silkey | @filler
Nick Silkey | @filler
You're an ops expert.
Help your team level up.
Nick Silkey | @filler
Nick Silkey | @filler
Anyone can deploy. 🎣
Nick Silkey | @filler
Nick Silkey | @fillerNick Silkey | @filler
Establish a
Culture of Trust
Nick Silkey | @filler
Identify
champions.
Recruit
them.
Together,
win more.
Nick Silkey | @fillerNick Silkey | @filler

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