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Page 37
VeteransinFranchising
october 2015
www.franchisingusamagazine.com
is your
resolutionon your
calendar
Outdoor Living
Brands offers
outdoorloving
veteransplenty of opportunity
Cover Story - Outdoor Living Brands
A true love of the
outdoors and helping
people better their living
spaces are the two most
important characteristics
a franchisee needs to
prosper with Outdoor
Living Brands.
Factor in veterans’ ability to successfully
execute policies and procedures, and that’s
a combination for franchising success.
Outdoor Living Brands is the parent
company for Archadeck, Mosquito Squad,
Outdoor Lighting Perspectives and
Renew Crew, Chris Grandpre, who serves
as Chairman & CEO for the company,
explained during a recent interview from
the headquarters in Richmond, VA.
Archadeck started in 1980 in Richmond
as a company that designs outdoor living
spaces and oversees the construction of
those spaces. A family member of one
of the company founders ran it. The first
franchisee was a builder in Boston who
was looking to diversify his business.
Mosquito Squad, meanwhile, is a
subscription based franchise where people
will subscribe to the service of having
a mosquito treatment applied on their
property every 21 days.
A full-service company, Outdoor Lighting
Perspectives designs and installs outdoor
lighting for residential and hospitality
locations. They use low voltage products,
Grandpre said, and also design, install and
store holiday lighting displays for their
clients.
Renew Crew is an environmentally
friendly outdoor surface cleaning and
restoration franchise.
Across all four of the brands, 336
franchisees call Outdoor Living Brands
home, with approximately 32 percent of
those being veterans. In fact, the company
has just added five more veterans to the
family this year, said Grandpre.
Deals for Veterans
The company launched a veteran’s
awareness program several years ago,
offering VetFran discounts for qualified
military personnel. That first year with the
vet discount, they added 12 veteran-run
locations across all four brands. A year
later, they doubled the discount.
They continue to double the discount
during May, which is Military
Appreciation Month, and November in
honor of Veterans’ Day.
They’ve also partnered with GI Jobs,
Recruit Military, Corporate Gray and other
veteran organizations to help highlight
opportunities for veterans. They’ve also
done seminars for veterans to tell them
about these various opportunities.
“We’re always looking for new ways to
educate military professionals and recruit
them to be a part of our family,” Grandpre
said.
Veterans make great franchisees because
they can take policies and procedures
and implement them with great success,
he added. This is in addition to the great
leadership qualities they have and it’s
an honor to bring them into the Outdoor
Living Brands family.
Renew Crew specifically has announced
up to 100 percent financing for qualified
candidates for the initial franchise fee at
three percent above the prime interest rate.
Plus, the brand will waive payments until
franchisees are up and running.
Ideal Franchisee
It’s no surprise that the ideal Outdoor
Living Brands franchisee is someone who
VeteransinFranchising
Franchising USA
Outdoor Living Brands offers
outdoor
loving veterans
plenty of opportunity
Franchising USA
Page 41
loves not being stuck in an office and who
enjoys being involved in their community.
“Typically, our ideal franchisee is someone
who absolutely loves the outdoor living
category and they love being outdoors and
interacting with clients,” Grandpre said.
“They have great personal skills and can
manage several moving parts at any given
moment.”
Archadeck franchisees tend to be more
executive types, he said, while Outdoor
Lighting Perspective franchisees are
more owner-operators who want to be
involved in the day-to-day running of their
business.
A lot of Mosquito Squad franchisees run
other businesses or have their other jobs,
he said, including active duty firefighters
or police officers. The franchise also tends
to attract families.
Renew Crew has been around since 1993
and franchisees usually work in their
business.
Getting on Board
Each brand has its own educational
discovery process, Grandpre said, and
they will answer any questions franchisees
have at any time. The onboarding process
involves having potential franchisees
watch a series of videos that present what
their brands and business models are all
about. After that, they go through the
brands’ core offerings and marketing and
lead generation. After each video, they’ll
have a conversation with the candidate to
answer any questions.
Every franchisee has their own dedicated
ad agency, Grandpre said, which consists
of two dedicated marketing managers to
focus on inbound and outbound marketing
tactics in the franchisee’s territory. They
also have a brand strategist, in-house
graphic designer and copywriters to help
franchisees.
Outdoor Living Brands has dedicated
individuals to help franchisees launch their
businesses and help them as they grow
in the future. They also offer franchisees
the latest technological tools to help them
promote their businesses.
“Every franchisee has a dedicated support
team,” Grandpre said. “Whatever they
need, we have dedicated professionals here
in Richmond, Virginia for their specific
brand.”
VeteransinFranchising
For Archadeck, a corporate team will
prepare 3D renderings, photo realistic
drawings and building plans to ensure
projects meet the brand’s codes and
standards. They also send out a field
support team that does a pre-training and
post-training visit.
Weekly and monthly webinars to discuss
different tactics the company is thinking
of doing with the various brands, plus
discussions of new national marketing
campaigns, products and services are
also a feature of the company’s support
systems.
Training
Archadeck has a three-week training
program in Richmond and the other three
brands have a one-week training program
there.
They also have regional and mid-year
training classes for brands and Outdoor
Lighting Perspectives has a holiday
training session in August. The annual
meeting for all brands is in January and
involves four days of preparing franchisees
for the coming year.
The four brands have locations across the
country. Outdoor Lighting Perspectives
has 52 locations in the U.S., but also has
locations abroad in Canada, Kuwait and
Saudi Arabia. Archadeck has 52 locations
mainly in the U.S. with one franchisee in
the Canadian province of Nova Scotia.
Mosquito Squad has over 175 locations
in the continental US and is working to
expand internationally. Renew Crew has
33 locations concentrated on the east coast
and the mid-west.
Territories are available everywhere,
Grandpre noted. And although Mosquito
Squad is more sold out than the other
brands, there are still many attractive
territories left that the company is eager to
develop with new franchisees.
For veterans who love the outdoors — and
they basically all do — Outdoor Living
Brands offers them the opportunity to join
a family based around a mutual love of
the outdoors and helping others enjoy it as
much as they do.
www.outdoorlivingbrands.com
“We’re always looking for new ways to educate
military professionals and recruit them to be a
part of our family.” – Chris Grandpre

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2015-10 Franchising USA - Outdoor Living Brands Article

  • 1. Page 37 VeteransinFranchising october 2015 www.franchisingusamagazine.com is your resolutionon your calendar Outdoor Living Brands offers outdoorloving veteransplenty of opportunity
  • 2. Cover Story - Outdoor Living Brands A true love of the outdoors and helping people better their living spaces are the two most important characteristics a franchisee needs to prosper with Outdoor Living Brands. Factor in veterans’ ability to successfully execute policies and procedures, and that’s a combination for franchising success. Outdoor Living Brands is the parent company for Archadeck, Mosquito Squad, Outdoor Lighting Perspectives and Renew Crew, Chris Grandpre, who serves as Chairman & CEO for the company, explained during a recent interview from the headquarters in Richmond, VA. Archadeck started in 1980 in Richmond as a company that designs outdoor living spaces and oversees the construction of those spaces. A family member of one of the company founders ran it. The first franchisee was a builder in Boston who was looking to diversify his business. Mosquito Squad, meanwhile, is a subscription based franchise where people will subscribe to the service of having a mosquito treatment applied on their property every 21 days. A full-service company, Outdoor Lighting Perspectives designs and installs outdoor lighting for residential and hospitality locations. They use low voltage products, Grandpre said, and also design, install and store holiday lighting displays for their clients. Renew Crew is an environmentally friendly outdoor surface cleaning and restoration franchise. Across all four of the brands, 336 franchisees call Outdoor Living Brands home, with approximately 32 percent of those being veterans. In fact, the company has just added five more veterans to the family this year, said Grandpre. Deals for Veterans The company launched a veteran’s awareness program several years ago, offering VetFran discounts for qualified military personnel. That first year with the vet discount, they added 12 veteran-run locations across all four brands. A year later, they doubled the discount. They continue to double the discount during May, which is Military Appreciation Month, and November in honor of Veterans’ Day. They’ve also partnered with GI Jobs, Recruit Military, Corporate Gray and other veteran organizations to help highlight opportunities for veterans. They’ve also done seminars for veterans to tell them about these various opportunities. “We’re always looking for new ways to educate military professionals and recruit them to be a part of our family,” Grandpre said. Veterans make great franchisees because they can take policies and procedures and implement them with great success, he added. This is in addition to the great leadership qualities they have and it’s an honor to bring them into the Outdoor Living Brands family. Renew Crew specifically has announced up to 100 percent financing for qualified candidates for the initial franchise fee at three percent above the prime interest rate. Plus, the brand will waive payments until franchisees are up and running. Ideal Franchisee It’s no surprise that the ideal Outdoor Living Brands franchisee is someone who VeteransinFranchising Franchising USA Outdoor Living Brands offers outdoor loving veterans plenty of opportunity
  • 3. Franchising USA Page 41 loves not being stuck in an office and who enjoys being involved in their community. “Typically, our ideal franchisee is someone who absolutely loves the outdoor living category and they love being outdoors and interacting with clients,” Grandpre said. “They have great personal skills and can manage several moving parts at any given moment.” Archadeck franchisees tend to be more executive types, he said, while Outdoor Lighting Perspective franchisees are more owner-operators who want to be involved in the day-to-day running of their business. A lot of Mosquito Squad franchisees run other businesses or have their other jobs, he said, including active duty firefighters or police officers. The franchise also tends to attract families. Renew Crew has been around since 1993 and franchisees usually work in their business. Getting on Board Each brand has its own educational discovery process, Grandpre said, and they will answer any questions franchisees have at any time. The onboarding process involves having potential franchisees watch a series of videos that present what their brands and business models are all about. After that, they go through the brands’ core offerings and marketing and lead generation. After each video, they’ll have a conversation with the candidate to answer any questions. Every franchisee has their own dedicated ad agency, Grandpre said, which consists of two dedicated marketing managers to focus on inbound and outbound marketing tactics in the franchisee’s territory. They also have a brand strategist, in-house graphic designer and copywriters to help franchisees. Outdoor Living Brands has dedicated individuals to help franchisees launch their businesses and help them as they grow in the future. They also offer franchisees the latest technological tools to help them promote their businesses. “Every franchisee has a dedicated support team,” Grandpre said. “Whatever they need, we have dedicated professionals here in Richmond, Virginia for their specific brand.” VeteransinFranchising For Archadeck, a corporate team will prepare 3D renderings, photo realistic drawings and building plans to ensure projects meet the brand’s codes and standards. They also send out a field support team that does a pre-training and post-training visit. Weekly and monthly webinars to discuss different tactics the company is thinking of doing with the various brands, plus discussions of new national marketing campaigns, products and services are also a feature of the company’s support systems. Training Archadeck has a three-week training program in Richmond and the other three brands have a one-week training program there. They also have regional and mid-year training classes for brands and Outdoor Lighting Perspectives has a holiday training session in August. The annual meeting for all brands is in January and involves four days of preparing franchisees for the coming year. The four brands have locations across the country. Outdoor Lighting Perspectives has 52 locations in the U.S., but also has locations abroad in Canada, Kuwait and Saudi Arabia. Archadeck has 52 locations mainly in the U.S. with one franchisee in the Canadian province of Nova Scotia. Mosquito Squad has over 175 locations in the continental US and is working to expand internationally. Renew Crew has 33 locations concentrated on the east coast and the mid-west. Territories are available everywhere, Grandpre noted. And although Mosquito Squad is more sold out than the other brands, there are still many attractive territories left that the company is eager to develop with new franchisees. For veterans who love the outdoors — and they basically all do — Outdoor Living Brands offers them the opportunity to join a family based around a mutual love of the outdoors and helping others enjoy it as much as they do. www.outdoorlivingbrands.com “We’re always looking for new ways to educate military professionals and recruit them to be a part of our family.” – Chris Grandpre