Goodwill provides training, employment, and support services to help people with disabilities or disadvantages gain independence. The document discusses Goodwill's mission and impact through the stories of Tommy, Shantrese, and Aleta, who overcame challenges with Goodwill's assistance. It also provides financial information, showing Goodwill's increased revenue from 2011-2015, largely from retail services, and allocation of expenses primarily to programs and services.

1. working for a
BRIGHTER
FUTURE
impact.goodwillsew.com
impact.goodwillchicago.com
Get the full 2015 Community Impact Report at

2. mission statement
Goodwill provides training, employment
and supportive services for people with
disabilities or disadvantages who seek
greater independence.
CREATING A BRIGHTER FUTURE
TOMMYShantrese
BRIDGETALETA
When you aren’t sure which road to
take, having someone to guide you
can make all the difference. Goodwill
provided the pathway, but it was
Tommy who had the drive and
passion to succeed.
Shantrese has been a part of the
Goodwill family for many years
but her path to employment and
independence hasn’t always been
so easy.
Bridget is a bright and capable
woman with an Associate’s Degree
in Business Technology, who also
happens to be deaf. When faced with
the challenges of communication,
Bridget uses American Sign Language
(ASL) to communicate and English
as a second language.
The harsh reality is that incarcerations
on your record can make it challenging
to find meaningful employment. After
being released from prison, Aleta found
herself in a court-ordered halfway
house while struggling to get her life
back on track.
3
Get the complete stories at impact.goodwillsew.com or impact.goodwillchicago.com

3. 5
Individual IMPACT
Business IMPACT
4
EnvironmentAL IMPACT
SEE OUR IMPACT
Community IMPACT

4. 7
For additional information, call Goodwill’s Chief
Financial Officer at (414) 847-4147.
Financials
2015
2014
2013
2012
2011
Revenue & Support Growth
$306,708
$282,749
$270,335
$255,132
$240,282
(000’s)
Statement of Financial Position
Assets 2015 2014
Cash & Cash Equivalents $23,250 $21,000
Accounts Receivable $12,383 $11,359
Inventories $10,878 $9,798
Prepaid & Other Expenses $2,740 $3,212
Property, Plant & Equipment $158,930 $148,059
Total Assets $208,181 $193,428
Liabilities 2015 2014
Accounts Payable $11,057 $16,218
Accrued Expenses $20,154 $19,191
Bonds & Debt Payable $51,591 $42,858
Total Liabilities $82,802 $78,267
Net Assets $125,379 $115,161
Total Liabilities & Net Assets $208,181 $193,428
(000’s)Statement of Financial Activities
Revenue & Support 2015 2014
Participant Programs & Services $52,009 $48,598
Retail Services $149,161 $138,448
Great Lakes $74,431 $71,338
Manufacturing Services $28,487 $20,940
Contributions $2,169 $2,587
Interest & Other Income $451 $883
Total Revenue & Support $306,708 $282,794
Expenses 2015 2014
Programs & Services $270,906 $249,533
Management & General $23,875 $21,990
Fundraising $696 $643
Interest & Other Expenses
(Non-Operating) $1,013 $2,280
Total Expenses $296,490 $274,446
Change in Net Assets $10,218 $8,348
(000’s)
48.6% Retail Services
24.3% Great Lakes
17.0% Participant Programs & Services
9.3% Manufacturing Services
0.7% Contributions
0.1% Interest & Other Income
Sources of Revenue & Support
Allocation of Expenses
91.4% Programs & Services
8.1% Management & General
0.2% Fundraising
0.3% Interest & Other Expenses
(Non-Operating)
We extend sincere thanks to all those who
made charitable gifts to Goodwill Industries of
Southeastern Wisconsin and Metropolitan Chicago
in support of our mission. For more information
about bequests or other planned gifts please visit
www.goodwillsew.com/how-you-can-help.

5. Southeastern Wisconsin
5400 South 60th Street
Greendale, WI 53129
(414) 847-4200
www.goodwillsew.com
Metropolitan Chicago
6054 South Western Avenue
Chicago, IL 60636
(773) 627-5770
www.goodwillchicago.com