The mission of Goodwill is to improve the quality of life for people with barriers to employment through vocational services and work opportunities. In 2007, Goodwill placed 100 people in jobs, expanded services to all three Delaware counties, introduced new career training programs, recycled over 7 million pounds of donated goods, and opened two new retail stores in Sussex County. The organization continued to provide job training, placement services, and work opportunities to thousands of individuals while generating $21.5 million in revenue to support its mission.

2. mission
The mission of Goodwill
is to improve the
quality of life for people
with barriers to
employment through
vocational services and
work opportunities.
Goodwill of Delaware and Delaware County
2

3. Services
4632 Services provided to individuals - 15% increase from 2006
progress
100 People placed in Jobs through career services (Average wage rate $7.86)
Services now offered in all three counties in the state of Delaware
Communications Technology Training introduced
Donated goods
Donations - 337,790
2007
Car/Vehicles - 613
Goodwill recycled over 7 million pounds of textiles
progress
557,742 electronics recycled
Stores
Number of retail transactions – 948,126
We successfully opened our first two Sussex County retail stores in Bridgeville
and Millsboro.
Introduced new store “look” in Bridgeville and Millsboro Delaware
Goodwill stores were once again voted Best Thrift Shop by the readers of The
Delaware County Times and The News Journal!
Janitorial Services
Services over 1.5 Million Square Feet Daily
Goodwill Temporary Staffing Services
Provided jobs for 254 individuals for 153,279 hours worked
Performance Excellence
OSHA Incident Rate – 3.30
Hired Director of Performance Excellence, Doug Hercus
Marketing and Events
Awards Luncheon had record attendance of 480 and earned more than $94,000
Goodwill introduced our first Active Adult Job & Volunteer Expo.
726,673 webpage hits (www.goodwillde.org)
Goodwill of Delaware and Delaware County 3

4. Huff
Darnell
Darnell Huff, winner of this year’s Senator William V.
Roth, Jr. Achievement Award, is not someone you’re
likely to forget. Suffering from Mental Retardation and
Adjustment Disorder, Darnell has faced many
challenges in his life including unstable housing,
financial worries and behavior issues.
In 1992, Darnell was referred to Goodwill and enrolled
in the Retail Skills Training Program. After successfully
completing his training at Goodwill, Darnell was
employed as a Retail Clerk in the New Castle store in
September of that year. During that time, Darnell faced
2007 Senator William V. Roth, Jr.
and overcame many challenges…but eventually found
Achievement Award
his stride…as well as family stability with his foster
mother and her children. Now, after 16 years, Darnell
is still employed at Goodwill – as a production
associate in the Fox Run store in Bear. A fixture in the
store, Darnell takes the time to greet customers every
day - putting smiles on their faces – and the faces of
his fellow co-workers. His consistent work abilities,
flexibility and remarkable, infectious personality make
him an instant favorite with everyone he meets.
Today, through his training and work at Goodwill,
Darnell has established his independence – able to
make his own decisions and take charge of his own
resources - and is a living testament to the life-
changing power of work.
Goodwill of Delaware and Delaware County
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5. Goodwill of Delaware and Delaware County 5

6. Goodwill of Delaware and Delaware County
6

7. Lawanda Lucas, recipient of this year’s Personal
Achievement Award, has a warm smile that is reflected
Lucas
Lawanda
in her eyes. Born with a learning disability which
prevents her from performing complex tasks, Lawanda
struggled for many years with the frustration of
maintaining a steady job. In March of 2003, Lawanda
was referred to Goodwill and enrolled in the Work
Adjustment Training Program. During her training,
Lawanda was able to learn and retain basic janitorial
assignments. Each and every day, she would challenge
herself to not only do what was asked…but to exceed
what was expected of her. After completing the program
in June 2003, Lawanda was hired by Goodwill in the
Gateway Store in Dover.
2007 Personal Achievement Award
For the past five years, Lawanda has continued to work
for Goodwill. She has blossomed with increased
confidence and self-esteem. She has been a perfect
employee – rarely missing a day – and she enjoys her
janitorial work because she likes to stay busy and keep
things clean.
Over the years, Lawanda has excelled because she is
determined to succeed. Even through difficult times
including knee surgery and the recent loss of her
grandmother, Lawanda has soared. She is hardly ever
without a smile now… and the light reflected in her eyes
lightens the hearts of the people around her. Lawanda’s
simple dedication and drive to succeed is an inspiring
testament to the impact of the Goodwill mission and the
empowerment of the human spirit.
Goodwill of Delaware and Delaware County 7

8. Kane
Gerald
Gerald Kane, this year’s Graduate of the Year, was truly a
man down on his luck. In addition to a visual disability,
some legal troubles in 1994 prevented him from finding
decent employment. With no family to rely on, Gerald
struggled with homelessness and hopelessness.
In September of 2006, Gerald found Goodwill. He
enrolled in the ShopRite Training Program and, after
completing training the following month with exceptional
test scores, Gerald was placed at ShopRite as a cashier.
Even though he continued to live outside for a time–
Gerald never missed a day of work. It was difficult for him
2007 Graduate of the Year but with the help of Goodwill, he found a place in a
homeless shelter and, finally, a place to call home.
Throughout his turmoil, Gerald went to work and gave
100% each and every day – which eventually landed him
a promotion to a Maintenance position - a position more
suited to his interests and experience.
With the help of Goodwill, Gerald has put hopelessness
behind him and emerged a new person – with a smile on
his face and a skip in his step. Gerald is a prime example
of a story that is all too common in today’s world – but his
determination to overcome his barriers and focus on the
future make him an inspiration to all – and a compelling
example of the Goodwill mission at work.
Goodwill of Delaware and Delaware County
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9. Goodwill of Delaware and Delaware County 9

10. review
2007
year in review
2007 revenue
Sales
Sales (Clothing, Furniture & Other Items) . . . . . . . . . . . $16,104,264 75%
Contract Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $4,490,898
Programs, Fees & Grants . . . . . . . . . . . . . . . . . . . . . . . . . . . $597,057
Special Events & Miscellaneous . . . . . . . . . . . . . . . . . . . . . $254,620 Contract
Services
21%
Total Operating Revenue. . . . . . . . . . . . . . . . . . . . . . . . . $21,446,839
Funds Released from Restrictions . . . . . . . . . . . . . . . . . . . . . $66,193
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $21,513,032 Programs, Fees & Grants 3%
Special Events & MISC. 1%
2007 expenses Management & General 8%
Marketing 1%
Program Services & Operational Expenses . . . . . . . . . . $18,646,430
Management & General . . . . . . . . . . . . . . . . . . . . . . . . . . $1,696,322
Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $95,645
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $20,438,397
Program Services
Net Gain for Future Programs . . . . . . . . . . . . . . . . . . . . . . $1,074,635 & Operational Expenses
91%
10 Goodwill of Delaware and Delaware County

11. Thank you
Awards Luncheon Contributors Shopgoodwill
Event Sponsors Benefactors Goodwill Board of Directors
Bank of America AAA Mid-Atlantic George & Lynch Inc. State Farm Insurance
PNC Bank AXA Equitable/Stecher Financial Group Gordy Management, Inc. TNT Video Multimedia &
Television Productions
Wilmington University Belfint, Lyons & Shuman, P.A. Hilb Rogal & Hobbs
The Glenmede Trust Company, N.A.
Artesian Water Pratzner Enterprises LLC
Today Media Inc. / Delaware Today
Platinum Sponsors Berry Refrigeration, Co. RSS Consultants
Wilmington Blue Rocks
Radnor Benefits Group Christiana Bank & Trust Shure-Line Construction, Inc.
Wilmington Music School
Saul Ewing LLP Cintas Sonitrol
Wilmington University
Coventry Health Care of Delaware Commerce Bank StrategicLink Consulting, Inc.
W. L. Gore & Associates, Inc.
Richards Layton & Finger EDiS Building Systems Tri-State Waste Solutions
WDEL/WSTW
General Motors - Wilmington Assembly Vandemark & Lynch, Inc.
Sponsors Gunnip & Company LLP Ted & Donna Van Name
Committee Members
M. Barry Schultz & Co. Harvey, Hanna & Associates, Inc.
Connie Bond Stuart, Luncheon Chair
Nason Construction Hercules Contributors and In-kind
Mike Berardi, Luncheon Co-Chair
Pettinaro Construction Co. Office of New Castle County Bachetti Brothers
Executive, Chris Coons April D. Birmingham
Potter Anderson & Corroon LLP Bank of America
New Castle County Susan Booker
Today Media Inc. / Brandywine River Museum
Delaware Today Nuclear Electric Insurance LTD. Bruce Colbourn
Christiana Dental Spa/
Wilmington Trust RBS Lynk, Inc. Harmony Wellness Center Douglas Cornforth
WSFS Ricoh Business Systems Core Fitness Vickie Fender
THG Transport, Inc. Creative Image Associates Simone George
Table Host Township of Concord Creative Travel Christine Ketcham
Action Unlimited Resources Philadelphia Pike Partners Delaware Art Museum Rick LaPenta
Capano Homes Regional Builders Delaware Theatre Company Robert Martinelli
Christiana Care Stantec Architecture, Inc. Diver Chevrolet Sandy Massa
Comcast Irénée duPont Bob Older
Delaware Supermarkets – Patrons The Grand Opera House Claire & Jim Pratzner
The Kenny Family ShopRites of Delaware Acsys, Inc. Harry's Savoy Grill Priscilla Rakestraw
Delmarva Power Advanta Bank Hilb Rogal Hobbs Kevin Reilly
DuPont Aloysius Butler & Clark Invite Video Bo Sanders
Emory Hill Management BlueCross BlueShield of Delaware Longwood Gardens Laird Stabler
Insurance & Financial Services, Ltd. Broadview Networks Marvin & Palmer Associates, Inc. Wendie Stabler
of DE
Client Safety Resources, Inc. Next Generation Vending & Dave Tiberi
Laird Stabler & Associates LLC Food Services
Comcast Spotlight Ted Van Name
McBride Shopa and Company Office Basics
Delaware Community Foundation Jack Varsalona
M. Davis & Sons Phillies
Delmarva Broadcasting Company Enid Wallace-Simms
Smith Coleman Counseling PNC Bank
Doug Cornforth, Goodwill Board Chair
The Emory Hill Companies Precision Print Communications
Goodwill of Delaware and Delaware County 11

12. locations
2007-2008 board of directors
Officers Holmes, PA
CORPORATE OFFICES
Ex-Officio John Harvey
Harvey Hanna & Associates
Ted Van Name MacDade Plaza Shopping Ctr.
The Goodwill Center
President/CEO Larry D. Henderson 2137 MacDade Boulevard
Board Chair
300 East Lea Boulevard
Goodwill of Delaware & Independent Resources, Inc.
Edward F. Connor, Jr. (610) 586-6360
Wilmington, DE 19802
Delaware County, Inc.
Emory Hill Real Estate Serv-
(302) 761-4640 Middletown, DE
Christopher L. Kenny, Esq.
ices
The Kenny Family ShopRites of Middletown Square
Board Kent County Office
Delaware Shopping Ctr.
Past Board Chair
1678 South Governors Ave.
Douglas J. Cornforth 801 North Broad Street
Dover, DE 19904
Thomas Black Molly A. Lewis
Cecil Bank (302) 376-6258
Financial Services – Retired Kalmar Investments, Inc.
Career Services Millsboro, DE
1st Vice Chair (302) 741-0456
Ray Bree Jim Little Route 113
Sarah E. DiLuzio, Esq.
Diamond State Financial Hercules, Inc.
Chair, Human Services Com- 339 E. Dupont Highway
Janitorial Services
Group
mittee Mid-Sussex Shopping Ctr.
(302) 741-2083
Michele Marshall
Potter Anderson & Corroon, (302) 934-9146
DuPont
Jerry Buckley
LLP Sussex County Office
Smart Business Advisory and Newark, DE
Store and Donation Center
Consulting, LLC Todd Moran
2nd Vice Chair 311 Newark Shopping Ctr.
Route 13, Bridgeville
M. Davis & Sons, Inc.
Chris A. Quintanilla (302) 453-1430
(302) 377-8561
Shannon DeLucia
Youth Empowerment Services
Delaware Park Paul Pomeroy Swarthmore, PA
Aloysius Butler & Clark
Board Treasurer Swarthmorewood
Timothy Dishong RETAIL LOCATIONS
Bill Foley Shopping Ctr.
Chair, Marketing Committee Bill Santora
Chair, Finance Committee 752 South Chester Road
Bear, DE
Creative Image Associates Santora CPA Group
WSFS Bank (610) 543-4399
Fox Run Shopping Center
334 Fox Hunt Drive
Joseph F. Fitzgerald Robert S. Smith
Board Secretary Wilmington, DE
Fitzgerald Consulting, Inc. McBride Shopa & Co. , P.A. (302) 834-6780
Sandra Massa Gordy Plaza Shopping Ctr.
PNC Bank 4317 Kirkwood Highway
Bridgeville, DE
Julie Fitzsimmons Michael R. Walsh
(302) 993-0413
Route 13
Pettinaro Construction Co., Inc.
Chair, Sales & Operations
Past Board Secretary
18178 Sussex Highway
Committee
Ariadna Clare OUTLET STORE/
Commerce Bank Eric Zee (302) 337-8561
Red Clay School District CAR AUCTION
Radnor Benefits Group, Inc.
Boothwyn, PA
Aaron Glazar Wilmington, DE
Willowbrook Shopping Ctr.
Action Unlimited Resources, Inc.
leadership team
The Goodwill Center
3294 Chichester Avenue 300 East Lea Boulevard
(610) 494-8412 (302) 504-1723
Chadds Ford, PA
Route 202 North
ATTENDED DONATION
(610) 558-3722
Ted Van Name Laura Brown Doug Hercus
CENTER
President / Director, Human Director, Performance
Claymont, DE
Chief Executive Officer Resources Excellence Hockessin, DE
2701 Philadelphia Pike
Wachovia Bank
Colleen P. Morrone Christina Daniels Regina Jones (302) 798-9047
7270 Lancaster Pike
Chief Mission Officer Director, Marketing Director, Career
Dover, DE
Development
Rick Johansen Arline Docherty Gateway West Shopping Ctr.
Chief Financial Officer Executive Assistant Karen Kee Rt. 8 and Saulsbury Road
website:
VP, Sales (302) 678-4602
Greg Bianchi Jeff Haggerty www.goodwillde.org
Director, IT & Project Director, Janitorial Marshall Sherman Rodney Village Shopping Ctr.
Management Services VP, Facilities, Risk web auction:
Rt. 13 South
Management and www.shopgoodwill.com
(302) 674-9071
Operations
Goodwill of Delaware and Delaware County
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