The document summarizes the key findings of Capgemini's second global postal innovation study. It found that European postal operators were the most innovative, with Swiss Post introducing the most new products and services. It also identified differences between more innovative "Leaders" and less innovative "Laggards". New products and services primarily targeted the delivery stage of the postal value chain and enhancing new business opportunities. The most interesting individual introductions included social media-based products. Strategic learnings highlighted that postal operators are transforming digitally but more probing and learning is still needed, and a make culture still dominates over ecosystem approaches.
Corporate Presentation- Gateway Technolabs Pvt. Ltd.
Gateway Group is an Technology Consulting and IT Services Company, One of the top 50 Microsoft Gold Partner companies, ISO 9001:2008 & 27001:2005, one of the largest private limited companies with a strong team of 1400+ Technology Consultants and Software Engineers, Global Offices in 14 countries, and Customers across 30+ countries. Gateway has primarily 5 service categories, Technology Consulting, Software Consulting, Software and Application Development, Software Testing, Cloud Computing, Managed Services and Remote Infrastructure Management services (RIM).
This presentation gives an overall idea on the telecom business. Not only is this presentation useful to Telecom professionals but also gives insights on telecom industry to non telecom professionals.
Smartphones and Tablets are the key stimulator for innovations in the area of Product Mobility. But how to bridge between the innovation cycles of mobile apps and product development. How can you manage the complexity without losing the users and running into exploding project efforts?Please find linked to my profile a presentation held at Droidcon NL last week with examples that demonstrate the key challenges to cope with when integrating Apps to a Product Development environment.
8 scientifically validated tools to drive advocacy, leading to longterm profitable relationships with your client base:
- Member get Member
- Beta Testing
- Hawthorne Effect
- Ambassador Programme
- Causal Campaigns
- Community Platforms (user help user)
- Advocacy Tracking (NPS & else)
- Innovation (Products/Service)
Presentation at HP Communications World, Vienna December 12, 2006.
Covers some of HP's real world examples in 2006. Chris Yanda from BBC will presented the experience of using 3G video in participation TV.
Measuring the performance of a postal operator extends beyond the traditional metrics used by private companies such as return on equity for instance. Postal service is a public endeavor, and its performance must be measured in light of universal service obligations, and limits to missions and risks that constrain its strategy and operation. In addition to that, posts are networks, and the management of networks is inherently complex. In this webinar, we will talk about what makes the postal service challenging to manage and measure, including public service and network issues.
2013 09-30 defining the postal market of the future - the postal market spide...Dirk Palder
The future of posts: Postal Services 3.0
It is time to summarise the high level results of our second global postal innovation study (for more refer to www.capgemini-postalservices.com/insights-resources/studies/. So let us draw some conclusions on the future of posts after Facebook, Google+ or Twitter – Postal Services 3.0. Let us redefine the future of postal services by combining the past, the brand value and the future digital capabilities of the postal service providers, or even better, the 5-E transformation model to design the digitally enabled postal service platform. The vision of the future can be defined by understanding the present day operators in the postal markets. To arrive at this vision, we have to demystify the elusive image that a postal brand has today where its customers give varied answers when asked as to where does the business of the postal service seems to be at present. We, at Capgemini Consulting, have developed our “Postal Market Spider Net”, which presents five key market segments defining the postal industry. These are the key elements for creating a future vision because the actual brand recognition is quite close in several countries. Another reason being that if we asked the consumers and customers and gave them an example of postal services existing in the market, the consumers and the customers would easily agree upon, respect and accept the logic behind postal operators’ efforts on the expansion of their value chain.
Corporate Presentation- Gateway Technolabs Pvt. Ltd.
Gateway Group is an Technology Consulting and IT Services Company, One of the top 50 Microsoft Gold Partner companies, ISO 9001:2008 & 27001:2005, one of the largest private limited companies with a strong team of 1400+ Technology Consultants and Software Engineers, Global Offices in 14 countries, and Customers across 30+ countries. Gateway has primarily 5 service categories, Technology Consulting, Software Consulting, Software and Application Development, Software Testing, Cloud Computing, Managed Services and Remote Infrastructure Management services (RIM).
This presentation gives an overall idea on the telecom business. Not only is this presentation useful to Telecom professionals but also gives insights on telecom industry to non telecom professionals.
Smartphones and Tablets are the key stimulator for innovations in the area of Product Mobility. But how to bridge between the innovation cycles of mobile apps and product development. How can you manage the complexity without losing the users and running into exploding project efforts?Please find linked to my profile a presentation held at Droidcon NL last week with examples that demonstrate the key challenges to cope with when integrating Apps to a Product Development environment.
8 scientifically validated tools to drive advocacy, leading to longterm profitable relationships with your client base:
- Member get Member
- Beta Testing
- Hawthorne Effect
- Ambassador Programme
- Causal Campaigns
- Community Platforms (user help user)
- Advocacy Tracking (NPS & else)
- Innovation (Products/Service)
Presentation at HP Communications World, Vienna December 12, 2006.
Covers some of HP's real world examples in 2006. Chris Yanda from BBC will presented the experience of using 3G video in participation TV.
Measuring the performance of a postal operator extends beyond the traditional metrics used by private companies such as return on equity for instance. Postal service is a public endeavor, and its performance must be measured in light of universal service obligations, and limits to missions and risks that constrain its strategy and operation. In addition to that, posts are networks, and the management of networks is inherently complex. In this webinar, we will talk about what makes the postal service challenging to manage and measure, including public service and network issues.
2013 09-30 defining the postal market of the future - the postal market spide...Dirk Palder
The future of posts: Postal Services 3.0
It is time to summarise the high level results of our second global postal innovation study (for more refer to www.capgemini-postalservices.com/insights-resources/studies/. So let us draw some conclusions on the future of posts after Facebook, Google+ or Twitter – Postal Services 3.0. Let us redefine the future of postal services by combining the past, the brand value and the future digital capabilities of the postal service providers, or even better, the 5-E transformation model to design the digitally enabled postal service platform. The vision of the future can be defined by understanding the present day operators in the postal markets. To arrive at this vision, we have to demystify the elusive image that a postal brand has today where its customers give varied answers when asked as to where does the business of the postal service seems to be at present. We, at Capgemini Consulting, have developed our “Postal Market Spider Net”, which presents five key market segments defining the postal industry. These are the key elements for creating a future vision because the actual brand recognition is quite close in several countries. Another reason being that if we asked the consumers and customers and gave them an example of postal services existing in the market, the consumers and the customers would easily agree upon, respect and accept the logic behind postal operators’ efforts on the expansion of their value chain.
Impact of digitalization on africa postal services chancesDirk Palder
Is Africa attractive and ready for a digital transformation?
How fast is Africa going digital?
What are the logistics chances and needs of Africa?
Which role could a postal operator play in the digital future?
Which trends are driving Africa into a next generation
continent?
Which strategic option a postal operator should analyze?
Democratizing Global Postal Communications @ Post Expo 2014Lee Garvey
Originally presented at Post Expo 2014 in Stockholm, Sweden. Describes how Click2Mail is democratizing postal communications in the United States through the use of cloud-based technology and promotes globalization of postal communications via access to borderless, cloud-based hybrid mail services.
Cost control and cost reduction are the two most viewed area in finance. Every corporate entity will have a specialized department to study on cost aspects. Apart from finance it is places a great role in micro economics.This presentation will helpful to university students in their study and enhance greater knowledge.
Why good social internal comms creates social external commsCapgemini
Case study: Capgemini – Why good social internal comms creates social external comms
Tom Barton, Head of Communications, Capgemini
•How did Capgemini build one of the largest and most engaged internal social networks in the world?
•What is Yammer and how does it work?
•Why social media needs to be the driver of intranet content and engagement
•What content creates employee engagement for Capgemini?
•Why creating internal advocates builds successful external social media communications
Understanding Big Data: Strategies to Re-envision Decision-Making
Amy Mayer, Vice President, Capgemini
Oracle Analytics Leader, North America
Presented at Oracle OpenWorld 2012
Quadric exists to increase the contribution of business to society. We are an international team of analysts, consultants and creative professionals helping companies improve performance while becoming better places to work. Using the Quadric@ framework, we help companies drive volume and pricing, influence future trends, guide innovation and integrate acquisitions more effectively.
GE Global Innovation Barometer 2013 – India ReportGE_India
The GE Global Innovation Barometer is an international opinion survey of senior business executives actively engaged in the management of their firm innovation strategy. The barometer examines the way business executives around the world appreciate the framework for innovation their country has developed, it also details the perspective from business on the most efficient policies to support innovation.
To know more about GE in India log on to: http://www.ge.com/in/
Connect with GE India online:
https://www.facebook.com/GEIndia
https://www.twitter.com/GEIndia
https://www.youtube.com/GEIndia
"Knowledge is Power, Community is Strength: Experiences with Social Intranet at Alcatel-Lucent", presented at the VOV workshop on Social Media (October 2012) and J. Boye Intranet Group (February 2013)
So maximieren Sie den Nutzen von SAP: Business Netzwerke als Schlüssel zum Er...SAP Ariba
Das Erfassen aller Ausgaben über Warengruppen, Lieferanten und Ländergrenzen ist
eine große Herausforderung für die meisten eProcurement Systeme. Die Nutzung
eines solchen Systems hängt von vielen Erfolgsfaktoren ab, wie z.b. dem Enablement
der Lieferanten, dem Bereitstellen von Katalogen und schlussendlich der operativen
Nutzung durch die User. Clariant wird Ihnen in diesem spannenden Vortrag erläutern,
wie der führende Hersteller von Spezialchemie das Ariba Netzwerk zusammen mit SAP
nutzt, um Synergieeffekte im Einkauf zu nutzen und Prozesse länderübergreifend zu
standardisieren.
Peter Beyeler, Global eProcurement & Automation Manager – Clariant
2013 Ariba Commerce Summit Frankfurt
20120912 tip lausanne dirk palder capgemini the status of postal services 3.0 - key findings second innovation study
1. The Status of Postal Services 3.0:
Second Postal Innovation Study
Taking a fresh look at new products/ services
in the global postal industry by putting
ourselves in the customer’s shoes
Key study findings / Capgemini Consulting
TIP Lausanne, 13 September 2012
Transform to the power of digital
29. Have you missed our Digital Transformation Study with MIT?
Have a look at the findings!
30. Thank you
Innovation – Transformation – Postal Services 3.0
Dirk Palder
Vice President
Member Global
Postal-& Distribution
Leadership-Team
Capgemini
Rheinpalais
Konrad-Adenauer-Ufer 7
D- 50668 Cologne
Germany
Tel. +49 221 912644-100
Mobile: +49 151 4025 2222
dirk.palder@capgemini.com
Twitter:@DirkPalder
LinkedIn: Dirk Palder
www.capgemini-postalservices.com
Editor's Notes
Finnland hatte vor 2008 schon Diversifikation erfolgslos probiert (Timing flasch?/ Vermarktung falsch?/ Core Business (Cost Cutting) verpaßt?)
For each “Why”, “What” and “How” every product/ service is covered in each of the three, i.e. the 133 products are assigned to the “Why”, also to the “What” and to the “How”.
For each “Why”, “What” and “How” every product/ service is covered in each of the three, i.e. the 133 products are assigned to the “Why”, also to the “What” and to the “How”.
For each “Why”, “What” and “How” every product/ service is covered in each of the three, i.e. the 133 products are assigned to the “Why”, also to the “What” and to the “How”.“How”: Was wurde geändert?
Already more than 40% of new product/ service introductions are digital
Case: SingPost: Airport Shopping mit QR-Code
Case: SingPost: Airport Shopping mit QR-Code
Case: SingPost: Airport Shopping mit QR-Code
We have 5 market segments And I will build them from the core to a future vision MAIL: your are in distrib NOT COM. last mile to print/envelop further up the value chain channel management to database/ adress management even media management and customer segmentation and BI. We callit Com Fulfillment Market PARCEL: express,.. Logitics of goods low margin Post Office with payment to … Fin Services Postman: Interface to public up to security solution and complete Outsourcing operational government PUBLIC SERVICE Platform the user friendly citizen service Classic post office lot of tries to convience stores, some already up to emalls and etailing but not yet the service platform for transactions and private services, I call it Service Broker like Friday.com or Pear to Pear platforms are offering POST stack in the middle, where are you famous forService Broker: Car Sharing (similar to Mobility Service Provider), mobile communications – Two options:Only platformOperator itself