2012 Skills Based Summit - Cummins, Customer Support Excellence: Through the ...
2012 Skills Based Summit - Schedule
1. Welcome to the
2012 Skills Based Summit!
TIME COMPANY PRESENTATIONS & ROOMS
(Consultation sessions available concurrently – sign up at registration)
8:30 General Mills –
Welcome
Room: House of Comedy
9:00-9:55 Cummins – Customer Thomson Reuters – Web Deloitte – Pro Bono & General Mills – Brand
Support Excellence Tools Design/Development Skills Based Volunteering Management
Room : Grand Marais Room: North Shore Room: Superior View Room: House of Comedy
10:10-11:05 Cummins – Customer Thomson Reuters – Web Deloitte – Pro Bono & General Mills – Brand
LEGEND
Support Excellence Tools Design/Development Skills Based Volunteering Management
Room: Grand Marais Room: North Shore Room: Superior View Room: House of Comedy Executive Center:
- Grand Marais
10:25-11:05 HandsOn Twin Cities &
- North Shore
Billion + Change –The - Superior View
Readiness Roadmap
Room: Exhibit Space
Presentation Area:
12:10-1:15 UnitedHealth Group – Medtronic – Encouraging - Exhibit Space
Emotional Intelligence Innovation
Room: North Shore Room: House of Comedy
House of Comedy:
1:30-2:25 Cummins – Customer Thomson Reuters – Medtronic – 3M –Income Statement - Auditorium
Support Excellence Tools Workplace Efficiencies Encouraging Innovation & Balance Sheet
Room: Grand Marais Room: North Shore Room: House of Comedy Room: Superior View
2:40-3:35 Cummins – Customer Thomson Reuters – 3M – Budgeting & ROI
Support Excellence Tools Workplace Efficiencies
Room: Grand Marais Room: North Shore Room: House of Comedy
3:50-4:35* 3M – Cash Flow & Long
Term Financial Metrics
Room: House of Comedy
* Conversations with Umbrella Organizations – Executive Center & Exhibit Space
2. Full List of Presenting Companies & Topics
3M – Finance
- Understanding the Income Statement & Balance Sheet
- Understanding Cash Flow & Long-Term Financial Metrics
- Budgeting & ROI
A Billion + Change & HandsOn Twin Cities
- Empowering Nonprofits to Engage in Skills Based Volunteering: The Readiness Roadmap
Cummins – Customer Support Excellence Tools
- Through the Lens of the Customer
- Customer Experience Process Mapping
Deloitte – Skills Based Volunteering
- Pro Bono & Skills Based Volunteering: Leveraging the Private Sector to Build Organization Capacity
General Mills – Marketing
- Brand Management: Positioning to Stand Out
Medtronic – Leadership Development
- Encouraging Innovation: Practical Ideas to Enhance Innovative Behavior
Thomson Reuters – Technology
- Web Design/Development
- Workplace Efficiencies
UnitedHealth Group – Leadership Development
- Emotional Intelligence for Personal & Organizational Leadership
3. TIME CONSULTATION SESSIONS
(Exhibit Space, Presentation Area)
9:00-9:55 Thomson MN Association Mentoring HandsOn Twin HandsOn Twin United Way – Charities
Reuters – for Volunteer Partnership of Cities – Cities – Exploring Skills Review Council
Data Administration MN – Building Harnessing Strategies for Based Projects – Meeting New
Management – Engaging the Networking Power of Youth Engaging with for Your Standards
New Volunteer Groups & Volunteers Corporate Organization
Workforce Decision Groups
Making
10:10-11:05 Thomson MN Association Mentoring HandsOn Twin HandsOn Twin United Way – Charities
Reuters - Data for Volunteer Partnership of Cities – Cities – Exploring Skills Review Council
Management Administration MN – Building Harnessing Strategies for Based Projects – Meeting New
– Engaging the Networking Power of Youth Engaging with for Your Standards
New Volunteer Groups & Volunteers Corporate Organization
Workforce Decision Groups
Making
12:10-1:15 Thomson Thomson Thomson Cummins – MAP for GiveMN – Get United Way – 3M – Charities
Reuters – Reuters – Reuters – Customer Nonprofits – the Most out of Exploring Skills Budgeting, Review
Web Digital Audio, Support Mobile GiveMN.org Based Projects Working Council –
Marketing Outreach Visual, Excellence Strategy, for Your Capital, & Meeting New
Voice, & Web Tools Database Organization Financial Standards
Conferencing Mgmt., Tech Metrics
Trends &
LinkedIn
1:30-2:25 Thomson Thomson Thomson Cummins – MAP for GiveMN – Get HandsOn Twin 3M – Charities
Reuters - Data Reuters – Web Reuters – Customer Nonprofits – the Most out of Cities – Diverse Budgeting, Review
Management Marketing Digital Support Mobile GiveMN.org Thinking/ Working Council –
Outreach Excellence Strategy, Innovation in Capital, & Meeting New
Tools Database Nonprofits Financial Standards
Mgmt., Tech Metrics
Trends &
LinkedIn
2:40-3:35 Thomson Thomson Mentoring MAP for GiveMN – Get 3M – General 3M –
Reuters – Reuters – Partnership of Nonprofits – the Most out of Finance: Budgeting,
Web Digital MN – Building Mobile GiveMN.org Budgeting & Working
Marketing Outreach Networking Strategy, Cash Flow Capital, &
Groups & Database Financial
Decision Mgmt., Tech Metrics
Making Trends &
LinkedIn
3:50-4:35: Conversations with Umbrella Organizations – Executive Center & Exhibit Space
4. TIME CONVERSATIONS with UMBRELLA ORGANIZATIONS
(Executive Center & Exhibit Space)
3:50-4:35* HandsOn Twin Cities – MAP for Nonprofits – Mentoring Partnership Minnesota Association
What is HandsOn Twin Board Service of Minnesota – for Volunteer
Cities Affiliation Decision Making for Administration –
Collaboration Top Trends in Volunteer
Engagement
Room: Exhibit Space Room: Grand Marais Room: North Shore Room: Superior View
* At this time, you may also attend the “3M – Cash Flow & Long Term Financial Metrics” presentation
Umbrella Organizations Present – Executive Center
A Billion + Change
Charities Review Council
GiveMN
Greater Twin Cities United Way
HandsOn Twin Cities
MAP for Nonprofits
Mentoring Partnership of Minnesota
Minnesota Association for Volunteer Administration