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STATEOFTHE MEDIA:

THE SOCIAL MEDIA REPORT
                    Q32011
How does social networking compare to otherfeatures consumers have on
                                                                         their phones?And whatfeatures do they value most?
                                                                                Havefeatured     Most valued



    Mobile Social Media                                                       DOWNLOAD/
                                                                               PLAY MUSIC                       26%
                                                                                                                               49%



    Use is on the Rise                                                            SOCIAL                                     47%
                                                                              NETWORKING                          30%
    The ability to access social media is a commonly usedfeature among
    mobile owners.According to a recent study by NM Incite, a Nielsen/
    McKinseyCompany, nearly 2 in 5 social media users access these                   WEB                                 40%
                                                                                 BROWSING
    servicesfrom their mobile phones.                                                                           26%
                                                                                                                         40%
                                                                                        GPS
    How do consumers access social media?                                                                                          56%

                                                                                                                       37%
                                                                                     GAMES
                                                                                                        13%

     97%             37%                3%           3%                           CHECK IN
                                                                                                           24%
COMPUTER            MOBILE         GAMING            iPAD
                    PHONE          CONSOLE                                       TO PLACES               16%

                                                                            SEND FEEDBACK
                                                                                                           22%
                                                                             TOCOMPANIES                13%
              2%              2%              1%
           INTERNET-       E-READER       HANDHELD                                   SCAN                   20%
          ENABLEDTV                      MUSIC PLAYER                            BARCODES                   21%

                                                                                   MOBILE                 17%
                                                                                 PAYMENTS                  20%

6                                                                                                                             Source: NM Incite
16%
     13-17           44%
                                                                           OverTwice as Many
                                                68%
                                                                           PeopleAged 55+Visit
                     NATIVEAMERICAN/
                     ALASKAN NATIVE
                                                35-54



                                                                           Social Networking
    70%
    OTHER
                                                                           Sites onTheir Mobile
                               109%
                               55+
                                                                           Phone than LastYear
                                                                           As app usage in theU.S. continues to grow, it might be assumed that
                                                                           growth is at the expense of the Mobile Internet.This is not the case.
             45%                                                           Mobile Internet usage - the use of a browser on a mobile device - is
             HISPANICORIGIN                                                alive and well with the unique number of Mobile Internet users in the
                                                                           U.S. up 47 percent over the last year.The Mobile Internet audience to
                                                    61%
                              41%                   18-34
                                                                           social networking sites is up 62 percent during the same period, as
                                                                           publishers continue to optimize their content across a new generation
                              BLACK/
                              AFRICAN                                      of connected devices.
                              AMERICAN
                                                                           <<Year-Over-Year Mobile InternetAudienceGrowth to Social
                                                                           Networking Sites

    76%                                                                        Top 5U.S. Social Networking Sites via Mobile Internet,
    ASIAN/
    PACIFIC ISLANDER                                        37%                UniqueAudience(000s)
                                                            MIXED RACIAL
                                     67%                    BACKGROUND
                                                                                 46,531
                                     WHITE

                                                                                             11,453
                                                                                                        6,031      4,047      2,112

    Age demographics      Race/ethnicity demographics                           FACEBOOK     TWITTER LINKEDIN MYSPACE PHOTOBUCKET

8                                                                                                                                Source: Nielsen
FEMALETOTAL STREAMS
                                                                                         MALETOTAL STREAMS

                                                                   TOTALSTREAMS
                                                                 MALE: 83,013,000
                                                               FEMALE: 73,861,000



MoreWomen
ViewVideo on
                                                        UNIQUEVISITORS
                                                      FEMALE: 17,827,000
                                                       MALE: 13,639,000


Social Networks,
but MenWatch
Longer
During May 2011, over 31 million people in theU.S.
watched video content on social networks and blogs,
viewing nearly 157 million video streams. Although
over 4,000 more women view video on these sites
compared to men, men are the heaviest users,
streaming more videos and spending 9 percent more
time watching.

VideoUsage on Social Networks and Blogs byGender >>
HomeandWork(May2011)                                                                TIME SPENT VIEWING (in minutes)
    Female        Male        Female & Male                                         MALE: 247,671,000
                                                                                    FEMALE: 226,921,000




9                                                                                                         Source: Nielsen
Emerging Social Network:
 Tumblr NearlyTripled its
 UniqueU.S.AudienceOver
 the LastYear
 New social networks emerge on a daily basis, creatingfresh outletsfor consumers and                          TumblrU.S.Audience Profile, HomeandWork(May2011)
 brands alike.Tumblr, which combines elements of blogging andTwitter by letting users                         UniqueAudienceComposition
 post and customize everythingfrom pictures and videos to links and quotes, has grown                                  53.5
 significantly over the last couple of years to become the 8th largest site in theU.S. Social                   46.5%                   44.4
 Networks and Blogs category.An analysis of online buzz by NM Incite shows thatTumblr
 is also a popular conversation topic, generating an average of 21,280 messages and links                                                     25.2
 per day to the site during May 2011, spreading critical word-of-mouthfueling its viral
                                                                                                                              12.9%                  13.6
 growth.
                                                                                                                                                             3.9
 TumblrUniqueU.S.Audience (000)Trend, HomeandWork >>
                                                                                                                MALE FEMALE     2-17   18-34 35-49   50-64   65+
 Read as: During May 2011, Internet users aged 18-34 were 75 percent more likely than
 average to visitTumblr
                                                                                                              Composition Index byUniqueAudience
                                                                                                     11,870
                                                                                     +183%                                             175
                                                                                     change


                                                                                                                 98    101                    97
                                                                                                                                79
                                                                                                                                                      62
                                                                                                                                                             38
     4,199

     M „10   J „10   J „10   A „10   S „10   O „10   N „10   D „10   J „11   F „11   M „11   A „11    M „11     MALE FEMALE     2-17   18-34 35-49   50-64   65+

11                                                                                                                                        Source: Nielsen and NM Incite
FOOTNOTES
2-5      Nielsen, NetView, Home &Work (May 2011).

                                                                                 8    Nielsen, Mobile MediaView,AllCarriers (May 2011) .
     6   NM Incite, State of Social Media Survey (April 2011). NM Incite‟s
         „State of Social Media Survey‟ is based on a representative sample of   9    Nielsen,VideoCensus, Home &Work (May 2011).
         1,865 adult (18+) social media users who were recruitedfrom the
         NielsenOnline Panel to take an online survey. “Social media user” is
         defined as participating, talking, and networking online through
                                                                                 10   Nielsen, @Plan (Release 2 2011). “Active social networkers” is defined
                                                                                      asAdult Internet users with 1+ social networking profileAND Posts
         various platforms to share information and resources.This includes
                                                                                      links/articles/videos/websites. Consumer product review data
         Internetforums, blogs, Facebook,Twitter, video sharing, consumer
                                                                                      provided by NM Incite (State of Social Media Survey)
         rating and other social networking websites.The surveyfieldedfrom
         March 31 toApril 14th.
                                                                                 11   Nielsen, NetView, Home &Work (May 2011). Buzz data provided by
                                                                                      NM Incite (May 2011)
         Nielsen,Apps Playbook (Q1 2011). Nielsen‟sApp PlaybookQ1 2011 is
     7   based on a survey of 4,339 mobile subscribers who reported having
         downloaded a mobile app in the past 30 days.The respondents             12   Nielsen,Global Index (May 2011). Nielsen has meter-measured
                                                                                      Internet data in 10 major markets:Australia, Brazil, France,Germany,
         completed an online, self-administered survey in March 2011.
                                                                                      Italy,Japan, Spain, Switzerland,U.K. andU.S.
13

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Informe Nielsen: Redes Sociales 2011

  • 1. STATEOFTHE MEDIA: THE SOCIAL MEDIA REPORT Q32011
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  • 7. How does social networking compare to otherfeatures consumers have on their phones?And whatfeatures do they value most? Havefeatured Most valued Mobile Social Media DOWNLOAD/ PLAY MUSIC 26% 49% Use is on the Rise SOCIAL 47% NETWORKING 30% The ability to access social media is a commonly usedfeature among mobile owners.According to a recent study by NM Incite, a Nielsen/ McKinseyCompany, nearly 2 in 5 social media users access these WEB 40% BROWSING servicesfrom their mobile phones. 26% 40% GPS How do consumers access social media? 56% 37% GAMES 13% 97% 37% 3% 3% CHECK IN 24% COMPUTER MOBILE GAMING iPAD PHONE CONSOLE TO PLACES 16% SEND FEEDBACK 22% TOCOMPANIES 13% 2% 2% 1% INTERNET- E-READER HANDHELD SCAN 20% ENABLEDTV MUSIC PLAYER BARCODES 21% MOBILE 17% PAYMENTS 20% 6 Source: NM Incite
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  • 9. 16% 13-17 44% OverTwice as Many 68% PeopleAged 55+Visit NATIVEAMERICAN/ ALASKAN NATIVE 35-54 Social Networking 70% OTHER Sites onTheir Mobile 109% 55+ Phone than LastYear As app usage in theU.S. continues to grow, it might be assumed that growth is at the expense of the Mobile Internet.This is not the case. 45% Mobile Internet usage - the use of a browser on a mobile device - is HISPANICORIGIN alive and well with the unique number of Mobile Internet users in the U.S. up 47 percent over the last year.The Mobile Internet audience to 61% 41% 18-34 social networking sites is up 62 percent during the same period, as publishers continue to optimize their content across a new generation BLACK/ AFRICAN of connected devices. AMERICAN <<Year-Over-Year Mobile InternetAudienceGrowth to Social Networking Sites 76% Top 5U.S. Social Networking Sites via Mobile Internet, ASIAN/ PACIFIC ISLANDER 37% UniqueAudience(000s) MIXED RACIAL 67% BACKGROUND 46,531 WHITE 11,453 6,031 4,047 2,112 Age demographics Race/ethnicity demographics FACEBOOK TWITTER LINKEDIN MYSPACE PHOTOBUCKET 8 Source: Nielsen
  • 10. FEMALETOTAL STREAMS MALETOTAL STREAMS TOTALSTREAMS MALE: 83,013,000 FEMALE: 73,861,000 MoreWomen ViewVideo on UNIQUEVISITORS FEMALE: 17,827,000 MALE: 13,639,000 Social Networks, but MenWatch Longer During May 2011, over 31 million people in theU.S. watched video content on social networks and blogs, viewing nearly 157 million video streams. Although over 4,000 more women view video on these sites compared to men, men are the heaviest users, streaming more videos and spending 9 percent more time watching. VideoUsage on Social Networks and Blogs byGender >> HomeandWork(May2011) TIME SPENT VIEWING (in minutes) Female Male Female & Male MALE: 247,671,000 FEMALE: 226,921,000 9 Source: Nielsen
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  • 12. Emerging Social Network: Tumblr NearlyTripled its UniqueU.S.AudienceOver the LastYear New social networks emerge on a daily basis, creatingfresh outletsfor consumers and TumblrU.S.Audience Profile, HomeandWork(May2011) brands alike.Tumblr, which combines elements of blogging andTwitter by letting users UniqueAudienceComposition post and customize everythingfrom pictures and videos to links and quotes, has grown 53.5 significantly over the last couple of years to become the 8th largest site in theU.S. Social 46.5% 44.4 Networks and Blogs category.An analysis of online buzz by NM Incite shows thatTumblr is also a popular conversation topic, generating an average of 21,280 messages and links 25.2 per day to the site during May 2011, spreading critical word-of-mouthfueling its viral 12.9% 13.6 growth. 3.9 TumblrUniqueU.S.Audience (000)Trend, HomeandWork >> MALE FEMALE 2-17 18-34 35-49 50-64 65+ Read as: During May 2011, Internet users aged 18-34 were 75 percent more likely than average to visitTumblr Composition Index byUniqueAudience 11,870 +183% 175 change 98 101 97 79 62 38 4,199 M „10 J „10 J „10 A „10 S „10 O „10 N „10 D „10 J „11 F „11 M „11 A „11 M „11 MALE FEMALE 2-17 18-34 35-49 50-64 65+ 11 Source: Nielsen and NM Incite
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  • 14. FOOTNOTES 2-5 Nielsen, NetView, Home &Work (May 2011). 8 Nielsen, Mobile MediaView,AllCarriers (May 2011) . 6 NM Incite, State of Social Media Survey (April 2011). NM Incite‟s „State of Social Media Survey‟ is based on a representative sample of 9 Nielsen,VideoCensus, Home &Work (May 2011). 1,865 adult (18+) social media users who were recruitedfrom the NielsenOnline Panel to take an online survey. “Social media user” is defined as participating, talking, and networking online through 10 Nielsen, @Plan (Release 2 2011). “Active social networkers” is defined asAdult Internet users with 1+ social networking profileAND Posts various platforms to share information and resources.This includes links/articles/videos/websites. Consumer product review data Internetforums, blogs, Facebook,Twitter, video sharing, consumer provided by NM Incite (State of Social Media Survey) rating and other social networking websites.The surveyfieldedfrom March 31 toApril 14th. 11 Nielsen, NetView, Home &Work (May 2011). Buzz data provided by NM Incite (May 2011) Nielsen,Apps Playbook (Q1 2011). Nielsen‟sApp PlaybookQ1 2011 is 7 based on a survey of 4,339 mobile subscribers who reported having downloaded a mobile app in the past 30 days.The respondents 12 Nielsen,Global Index (May 2011). Nielsen has meter-measured Internet data in 10 major markets:Australia, Brazil, France,Germany, completed an online, self-administered survey in March 2011. Italy,Japan, Spain, Switzerland,U.K. andU.S. 13